Seagate NAS OS 4 U User manual

Seagate NAS OS 4 User Manual
Seagate Technology LLC. All rights reserved. Seagate, Seagate Technology, the 2014 ©
Wave logo, and FreeAgent are trademarks or registered trademarks of Seagate
Technology LLC, or one of its affiliates. All other trademarks or registered trademarks
are the property of their respective owners. When referring to hard drive capacity,
one gigabyte, or GB, equals one billion bytes and one terabyte, or TB, equals one
thousand billion bytes when referring to hard drive capacity. In addition, some of the
listed capacity is used for formatting and other functions, and thus will not be available
for data storage. Quantitative usage examples for various applications are for
illustrative purposes. Actual quantities will vary based on various factors including file
size, file format, features, and application software. Seagate reserves the right to
.change, without notice, product offerings or specifications
Seagate Technology LLC
S. De Anza Boulevard 10200
Cupertino, CA 95014 U.S.A
اﻹﻧﺘﺮﻧﺖ اﻹﻧﺘﺮﻧﺖ ﻋﻠﻰ ﻋﻠﻰ ﻣﺤﺪث ﻣﺤﺪث إﺻﺪار إﺻﺪار إﻟﻰ إﻟﻰ ﻟﻠﻮﺻﻮل ﻟﻠﻮﺻﻮل ﻫﻨﺎ ﻫﻨﺎ اﻧﻘﺮ اﻧﻘﺮ
اﻟﺒﺤﺚ. وإﻣﻜﺎﻧﻴﺎت اﻟﺘﻨﻘﻞ ﺑﺴﻬﻮﻟﺔ وﺗﺘﻤﺘﻊ ﻟﻠﺘﻮﺳﻴﻊ اﻟﻘﺎﺑﻠﺔ اﻟﺘﻮﺿﻴﺤﻴﺔ واﻟﺮﺳﻮم اﻟﻤﺤﺘﻮﻳﺎت أﺣﺪث أﻳﻀ
ً
ﺎ ﺳﺘﺠﺪ اﻟﻤﺴﺘﻨﺪ. ﻟﻬﺬا 
:اﻟﻄﺮاز

Contents
Contents2
Regulatory Compliance13
Trademarks13
Licenses and Free Software13
Precautions15
Data15
Disk capacity15
Seagate NAS OS 416
Introduction16
New feature: App-based management16
Content for this manual16
Minimum system requirements16
Client OS:16
Web browsers:17
Network:17
NAS OS 4.2 New Features18
Features added for NAS OS 418
Apps18
Sdrive: remote access19
Network discovery19
Volume encryption19
Internet protocol version 6 (IPv6)19
Jumbo frames19
Network and cloud backup20
Cloud sync20
Web distributed authoring and versioning (WebDAV)20
Distributed file system namespaces (DFS-N)20
Simple network management protocol (SNMP)21
Network recycle bin (NRB)21
iSCSI logical unit number (LUN) export/import/clone21
Expand existing volumes beyond 16TB21
Network uninterruptible power supply (UPS)21
Export/Import NAS OS 4 settings22
Secure shell (SSH)22
Process monitoring22

Search22
Event log22
LED Behavior and Device Buttons24
LEDs24
Rackmount Seagate NAS24
Seagate NAS and Seagate NAS Pro24
Buttons25
Power button25
Power button: short push25
Power button: long push (select models)25
Identification buttons: front and rear (select models)25
Mute button (select models)26
Mute button: short push26
Mute button: long push26
NAS OS Setup27
First use: Enclosure with disks27
Next steps28
First Use: Empty enclosure28
Choose compatible hard drives29
Install Seagate NAS OS29
Next steps30
First Use: Update from NAS OS 3 to NAS OS 431
NAS OS 3 and volume encryption31
Seagate Network Assistant31
Install Seagate Network Assistant32
Launch Seagate Network Assistant32
Windows:32
Mac:32
Find your Seagate NAS's address information33
Access NAS OS with Seagate Network Assistant33
Mount shares34
Quick access34
Mount35
Authenticate private shares35
Auto-mount35
Shares: Access and Transfer Files37
About shares37

Access shares37
Windows38
Mac38
Creating Shortcuts to Shares38
Create shortcuts using Seagate Network Assistant38
Create shortcuts using the operating system: Windows 738
Windows 8 and 1039
Create shortcuts using the operating system: Mac40
Mount40
Mount at boot40
Backup: Seagate NAS and PC/Mac40
Back up your NAS40
Back up your computers41
Media Server41
UPnP/DLNA41
Re-index the media server41
iTunes42
Share music with iOS 9 devices43
FTP43
Local FTP access44
Public Access Folders (non-password protected)44
Private Access Folders (password protected)44
Remote FTP access44
SFTP45
NFS45
Wake on LAN (WOL)45
NAS OS Login and Navigation47
Log in to NAS OS47
Seagate Network Assistant47
Internet browser47
First login47
Login48
Recover a Lost Password49
Launch NAS OS using Sdrive49
NAS OS Navigation50
Login: administrator and user51
Administrator51

User51
Device Manager52
Launch Device Manager52
Device Manager navigation52
Toggle to another app53
Shares54
Shares, Users, and Groups54
Sample setup: Shares, Users, and Groups54
Public and private shares55
Existing shares55
Add share56
Add remote share: distributed file system namespaces (DFS-N)57
Add remote share57
Adding remote shares on offsite networks58
Share tabs58
Managing remote shares/volumes58
Accessing remote shares/volumes58
Revise share settings60
Users/Groups: change access rights60
Private and public: change the share’s network status61
Services: change the services for a specific share61
Delete62
Users62
Shares, Users, and Groups62
Sample setup: Shares, Users, and Groups62
Existing users63
Add a user64
User: access to shares and rights64
Revise user settings65
Groups/Shares: change groups and access rights65
Delete a user66
Change NAS OS management rights: administrator and user66
Set storage quotas66
Importing users from an active directory67
Managing users imported from an active directory67
Groups67
Shares, Users, and Groups67

Sample setup: Shares, Users, and Groups68
Existing groups68
Add a group69
Revise group settings69
Users/Shares: change user membership to the group and access rights to shares70
Delete a user71
Importing groups from an active directory71
Managing groups imported from an active directory71
Settings71
General71
Time72
Workgroup/Domain72
Connect to an Active Directory72
Synchronize Users/Groups73
Leave the domain73
NAS OS73
Services74
Status colors74
Service options: start/stop, share access, advanced parameters74
Start/Stop a service75
Share access: services for a specific share75
Services summary76
File services76
Application services76
SSH Access77
Printer server77
Network77
Connections tab77
IPv6 mode77
Connections table77
LAN Edit menu78
LAN Edit menu: Edit78
LAN Edit menu: Define as primary79
LAN Edit menu: Disable/Enable79
Port aggregation and linking LAN ports79
Port aggregation: Bridge the data on your NAS OS device between two networks80
Port aggregation: Enhance your NAS’s performance with load balance80

Port aggregation: Failover protection using fault tolerance81
Port aggregation: LAN failover for load balancing versus fault tolerance81
Proxy tab81
Remote access tab82
Port forwarding tab82
Power83
NAS power management83
Power conservation83
Power saving mode83
Wake the NAS from power saving mode85
UPS management85
Single NAS: Direct connection85
Multiple NAS devices A: A NAS OS device is the network UPS server86
Multiple NAS devices B: The UPS is the network UPS server87
Security88
Auto Block88
Certificate89
DDOS89
Services on LAN Ports89
Monitoring90
System tab90
Upper pane: General health, temperature, and fans90
Upper middle pane: Casing (select NAS OS devices only)91
Middle pane: Resources91
Lower pane: Process92
Temperature and fan warnings92
Drive tab93
Notifications94
Notifications tab94
Email notifications94
Recent activity95
SNMP tab96
Storage96
NAS OS volume and RAID management96
Enhanced data protection: NAS OS SimplyRAID96
Standard disk configuration: Manual RAID96
Storage overview97

Manage97
Internal and External volumes98
Volume settings98
RAID102
Get help choosing your RAID103
Tooltip: star ratings for RAID103
RAID comparisons104
RAID levels104
NAS OS SimplyRAID104
JBOD (Just a Bunch of Disks)105
RAID 0105
RAID 1106
RAID 5106
RAID 6107
RAID 10108
RAID 1+Spare(s), RAID 5+Spare(s), RAID 6+Spare, and RAID 10+Spare108
New network volume wizard109
New network volume wizard steps110
Quick setup111
Custom111
Adding a spare111
Build a RAID volume:111
Custom+Spare112
Single-disk volume113
SimplyRAID113
RAID 1 or JBOD113
Multiple volumes114
Create the first volume (RAID 5):114
Create the second volume (SimplyRAID):114
Synchronizing times115
Single-disk and unprotected volumes: Expansion115
Removing healthy hard drives from an unprotected volume115
Volume expansion116
SimplyRAID116
RAID 1116
JBOD117
Protected volumes: Expansion and hard drive replacement117

Removing healthy hard drives from a protected volume117
Hard drive expansion and replacement118
Expand a volume's storage capacity: add hard drives to the enclosure118
SimplyRAID118
Custom RAID: RAID 1, RAID 5, and RAID 6119
Repair a failed hard drive or expand storage capacity119
Hot-swapping120
Hard drive replacement and expansion120
SimplyRAID120
Custom: RAID 1, RAID 5, and RAID 6121
No replacement disk: reset the volume's RAID122
Advanced Storage: Direct-Attached Storage and iSCSI123
NAS ports and direct-attached storage123
Direct-attached storage (DAS)123
Connect123
DAS share123
Disconnect123
Ingest or back up DAS content124
Multimedia indexing124
USB printer124
iSCSI124
Setting up an iSCSI target125
SimplyiSCSI125
Create LUN126
New LUN126
Import LUN126
Exporting a LUN126
Importing a LUN127
Create a Target127
iSCSI initiator: Example127
iSNS: Internet Storage Name Service131
Enable iSNS server and enter its IP address:132
iSNS: iSCSI initiator132
App Manager135
Overview135
How to Install Apps135
Maintenance136

Advanced136
Backup Manager138
Backup138
Restore139
Sync139
Network Backup disk139
Backup, Sync, and Restore examples139
Back up to a USB storage device (DAS)139
Back up to a Seagate network storage device on the local network140
Back up to a network storage device outside the local network (offsite)140
Back up to a cloud service (offsite)140
Restore140
Create a backup140
Back up using USB storage141
Back up using network storage141
Backups with network storage141
Enable Network Backup server142
Network Backup server settings142
Backups with third-party network storage143
Backups to network storage devices143
Local network143
Remote network143
Advanced parameters for backups to network storage devices144
Back up using cloud storage144
Advanced parameters for backups to cloud storage144
Sync folders145
Create a sync:145
Restore a backup145
Backup and sync job options and start/stop145
Options145
Starting/stopping jobs146
Download Manager147
Enable the download machine147
Create a download job147
Download settings148
Filebrowser150
Upload files150

Share files150
Viewing or listening to files151
Manage content151
Create a Folder151
Ingest from an external drive151
Remote Access152
Sdrive152
Sdrive and Seagate Access152
Sdrive: PC/Mac152
How do I get started?153
Create a Seagate Access account in NAS OS153
Download and install Sdrive155
Connect to your Seagate NAS155
Sdrive volume156
Mac: missing Sdrive volume158
Sdrive application158
Windows: move the Sdrive application icon to the system tray159
Sdrive features160
Accept an invitation160
Change your Seagate Access password163
Manage your Seagate NAS devices (administrator)163
MyNAS163
Set up MyNAS remote access163
Failed connection164
Router164
Using MyNAS remote access165
Getting Help166
Software updates166
The NAS's automatic update does not seem to be working.166
Q: Does your NAS OS device have access to the Internet? Do you use a proxy server to
access the Internet?166
Troubleshooting topics166
Troubleshooting the network connection166
Shares do not appear on the network.166
A user does not have access to NAS OS or shares.167
I cannot access my account. I enter my login and password and receive an error
message.167

I've noticed a delay in accessing the shares.167
Troubleshooting the multimedia server168
I cannot see the media files stored on the NAS OS device.168
iTunes168
UPnP/DLNA-Compatible Game Consoles and Set Top Boxes168
Troubleshooting expansion devices168
I connected a USB hard drive to the enclosure, but it does not appear on the Storage
page.168
I can't copy a file from a share to the DAS connected to my NAS.168
Hard drive noise and VGA monitor169
I think that the hard drive is making unusual noises.169
The VGA monitor that I connected to the NAS appears to be receiving a signal but the
screen is black (applies to select NAS).169
Troubleshooting the active directory (AD)169
NAS OS169
Active directory170
Maximum Elements by Feature and NAS170
NAS OS Rescue and Repair171
Rackmount NAS171
Prepare for a rescue and repair171
VGA monitor171
Seagate Network Assistant172
Rescue and repair steps172
Step 1: Update the USB key172
Step 2: Back up and power off the NAS OS device172
Step 3: Connect the USB key and boot the NAS173
Step 4: Launch the NAS OS Installer173
Desktop NAS173
Prepare for a rescue and repair173
Back up the NAS device173
Recovery button173
MAC address173
Perform a rescue173

Regulatory Compliance
Trademarks
Apple, Mac, Time Machine, and Macintosh are registered trademarks of Apple Computer, Inc. Microsoft,
Windows XP, Windows Vista, Windows 7, and Windows 8 are registered trademarks of Microsoft Corporation.
.Other trademarks mentioned in this manual are the property of their respective owners
Licenses and Free Software
Your Seagate product ships with copyrighted software that are licensed under the GPL, AFL, Apache, Apple,
BSD, GNU LGPL, MIT, OpenLDAP, OpenSSL, PHP, Python, and Creative Common. It also includes free software,
/ the source code for which can be downloaded from the Seagate website: www.seagate.com/support
:krb5
Copyright, OpenVision Technologies, Inc., 1996, All Rights Reserved
.Copyright © 1985-2006 by the Massachusetts Institute of Technology
.Copyright 2000 by Zero-Knowledge Systems, Inc
.Copyright © 2001, Dr Brian Gladman, Worcester, UK. All rights reserved
.Copyright © 2004 Sun Microsystems, Inc
:bzip2
.Copyright © 1996-2006 Julian R Seward. All rights reserved
:berkeleydb
.Copyright © 1990, 1993, 1994, 1995 The Regents of the University of California. All rights reserved
.Copyright © 1990-2003 Sleepycat Software. All rights reserved
.Copyright © 1995, 1996 The President and Fellows of Harvard University. All rights reserved
:libnatpmp
Copyright © 2007-2008, Thomas BERNARD
:python-flup
.Copyright © 2005, 2006 Allan Saddi All rights reserved
:net-snmp
.Copyright © 1990, 1991, 1992 by Carnegie Mellon University. All rights reserved
:lighttpd
.Copyright © 2004, Jan Kneschke, incremental. All rights reserved
:python-transmissionrpc
Copyright © 2008-2010 Erik Svensson
:libfreetype2
Copyright 1996-2002, 2006 by David Turner, Robert Wilhelm, and Werner Lemberg
:cyrus-sasl
.Copyright © 1998-2003 Carnegie Mellon University. All rights reserved
:openssl
.Copyright © 1995-1998 Eric Young. All rights reserved
13 Seagate NAS OS 4
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.Copyright © 1998-2008 The OpenSSL Project. All rights reserved
:miniupnpc
Copyright © 2005-2011, Thomas BERNARD
:python-werkzeug
.Copyright © 2011 by the Werkzeug Team, see AUTHORS for more details
:openldap
.Copyright 1999-2003 The OpenLDAP Foundation, Redwood City, California, USA. All Rights Reserved
:uefishell
Copyright © 2004, Intel Corporation
:python-simplejson
Copyright © 2006 Bob Ippolito
:libevent
Copyright 2003 Michael A. Davis
Copyright © 2007 Niels Provos
Copyright © 1998 Todd C. Miller
.Copyright © 2007 Sun Microsystems. All rights reserved
Copyright © 2005 Nick Mathewson
Copyright © 2000 Artur Grabowski
Copyright © 2006 Maxim Yegorushkin
Copyright © 2000 Dug Song
:ajaxplorer
Copyright 2007-2011 Charles du Jeu
:php
.Copyright © 1999 - 2006 The PHP Group. All rights reserved
:python-webpy
.Copyright © 2004-2007, CherryPy Team All rights reserved
:python-pydispatch
.Copyright © 2001-2006, Patrick K. O'Brien and Contributors. All rights reserved
.” This list of licenses can evolve over time and can be found on the user interface under the heading “Credits
14 Seagate NAS OS 4
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Precauons
Data
Any loss, corruption or destruction of data while using a Seagate drive or Seagate drive system or Seagate
network storage is the sole responsibility of the user, and under no circumstances will Seagate be held liable for
the recovery or restoration of this data. To help prevent the loss of your data, Seagate highly recommends that
you keep TWO copies of your data; one copy on your external hard disk, for instance, and a second copy either
on your internal hard disk, another external hard disk or some other form of removable storage media. If you
.would like more information on backup, refer to our website
Disk capacity
1TB (Terabyte) = 1,000GB. 1GB = 1000MB. 1MB = 1,000,000 Bytes. Total accessible capacity varies depending
(. upon operating environment (typically up to 10% less per TB
15 Seagate NAS OS 4
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Seagate NAS OS 4
Introduction
Congratulations on your purchase of Seagate Business Storage featuring Seagate NAS OS. Designed to satisfy
the data sharing and backup needs of small, medium, and branch offices, Seagate NAS OS is an intuitive
interface accessible to a wide range of administrators. Additionally, NAS OS offers a rich set of collaborative
.and data protection tools to help manage your content
New feature: App-based management
Among the many features added to NAS OS 4.2, experienced administrators will notice a new look to the
interface as well as a critical update to NAS management: apps. Core NAS OS 3 features have been divided into
:default apps for NAS OS 4.2
Backup Manager: Formerly the Backup setting for NAS OS 3. Launch Backup Manager to create and manage
.backup jobs
Device Manager: Formerly the NAS OS 3 interface. Launch Device Manager to change the settings, add
.users, create shares, and much more
Download Manager: Formerly the Download setting for NAS OS 3. Launch Download Manager to create and
.manage download jobs
Filebrowser: Formerly the File Browser setting for NAS OS 3 and NAS OS 4. The new Filebrowser is a web-
.based file viewer. Launch it to view and share files stored on your NAS device
.The administrator can add new apps to the Seagate NAS device using the all-new App Manager
.See NAS OS 4.2 New Features for further information on features added to NAS OS 4
Content for this manual
This manual will guide you through the process of configuring NAS OS on your Seagate NAS and assist you in
troubleshooting any issues that might arise. If you encounter problems, check Getting Help and the Seagate
support page. Note that most problems can be resolved by resetting the product to factory conditions (see
(. NAS OS Rescue and Repair
Minimum system requirements
:Client OS
16 Seagate NAS OS 4
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(Windows 10 (32-bit/64-bit
(Windows 8 (32-bit/64-bit
(Windows 7 (32-bit/64-bit
Windows Server 2012
Windows Server 2008 R2
Windows Server 2008
Mac OS 10.6 and later
Linux 2.6 and later
:Web browsers
Internet Explorer™ 7.0 or higher
Firefox™ 3.0 or higher
Safari™ 3.0 or higher
Chrome 2.0 or higher
:Network
Computer with an Ethernet network adapter
(Ethernet switch or router 10/100/1000 (Mb/s
:Important info
External forces such as network activity, hardware, distance, and setup can affect your NAS’s
.performance
.For optimal performance, use Gigabit Ethernet equipment

17 Seagate NAS OS 4
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NAS OS 4.2 New Features
NAS OS 4.2 has new features for enhanced data access, sharing and security. Review the list below to learn
.more
Filebrowser app for NAS OS
.Browse files anywhere: Use the Filebrowser app to access your files via a web browser
.Easy USB ingest: Copy files stored on USB devices with Filebrowser ingest
.Share using web links: Share files and folders via secure web links in the Filebrowser
Backup Manager
Support for more cloud services: Back up files stored on your Seagate network storage to new cloud
.services, including OneDrive and Baidu
.Restore from the cloud: Restore backups saved to your cloud storage
Back up your cloud storage: Back up files and folders stored on your cloud storage to your Seagate network
.storage
Security in Device Manager
.New Security tab: Manage DDOS filtering, Block and White lists, and SSL certificate upload
iSCSI Targets and LUNs
.iSCSI enhancements: Use the new iSCSI setup to create multiple targets and LUNs or, a SimplyiSCSI volume
NAS OS Web Board
.New look: Check out NAS OS’s new, modern interface
Features added for NAS OS 4
.Below is a list of the new features available when updating from NAS OS 3 to NAS 4
Apps
The Home page for NAS OS 4 presents apps from Seagate and third party developers. The administrator can
.add new apps to a Seagate NAS OS device using the App Manager
:Core NAS OS 3 features have been divided into default apps for NAS OS 4
Backup Manager: Formerly the Backup setting for NAS OS 3. Launch Backup Manager to create and manage
.backup jobs
Device Manager: Formerly the NAS OS 3 interface. Launch Device Manager to change the settings, add
18 Seagate NAS OS 4
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.users, create shares, and much more
Download Manager: Formerly the Download setting for NAS OS 3. Launch Download Manager to create and
.manage download jobs
File Browser: Formerly the File Browser setting for NAS OS 3. File Browser is a web-based file viewer.
.Launch it to view files stored on your NAS device. File Browser requires Java
Sdrive: remote access
Sdrive gives users remote access to data stored on their NAS OS 4 devices. The Sdrive service is available on
:your NAS OS 4 network storage with separate apps available for
:Desktop
Windows® 7 and higher
Mac® OS 10.7 and higher
:Mobile
iOS® 6.1.2 and higher
Android® 4.0 and higher
Upon launching the desktop app for the first time, users can create a Seagate Access account and link it to any
.Seagate NAS OS 4 device
Network discovery
Configuring new NAS OS 4 devices is now easier using a web-based network discovery tool. Once the new NAS
OS 4 device is connected to the network, the administrator can launch a browser and enter the URL:
.http://discover.seagate.com
Volume encryption
Protect new and existing volumes from unauthorized access using NAS OS 4 encryption. The administrator can
choose the level of encryption: a password or a file key to unlock the volume. The file key is stored on a USB key
.or thumb drive
To prevent access to a volume’s shares across a network, the administrator can lock an encrypted volume.
Further, data is safe in case the hard drives are moved to a different enclosure. The encrypted volumes will
prompt the user for the password or file key when first using the hard drives in the foreign enclosure. This can
.become important if hard drives are stolen or moved without permission
(Internet protocol version 6 (IPv6
.Administrators now have the option to add IPv6 addresses to NAS OS 4 devices
Jumbo frames
19 Seagate NAS OS 4
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A frame is a packet of data that carries hardware identifiers for network devices such as a source server, a
destination NAS, and a router. The router uses frame data to facilitate communication between computers
and network devices. Also known as an Ethernet frame, a frame’s size is generally limited to 1500 bytes. Such a
.limitation in frame size can have a negative impact upon network devices
Most modern Gigabit Ethernet routers and switches support jumbo frames, which are frames larger than 1500
bytes. Enabling jumbo frames on your router can improve performance among devices on the network,
.including your NAS OS 4 network storage
Network and cloud backup
In addition to NAS OS and rsync-compatible servers, administrators now have the option to choose backup
:destination servers that use the following protocols
FTP
SMB
(Web Distributed Authoring and Versioning (WebDav
NFS
.NAS OS 4 also supports backup to cloud storage such as AmazonS3, Box and more
Cloud sync
.NAS OS 4 supports sync to Google Drive and Dropbox
(Web distributed authoring and versioning (WebDAV
WebDAV is a standard for collaborative workflows and data sharing. You can give remote servers access to
.shares by enabling the WebDAV service on your NAS OS 4 device
(Distributed le system namespaces (DFS-N
During the course of a day, a user may access multiple files stored on many shares connected to your local
network (local area network or, LAN). To find all the shares and volumes spread about the network, a user can
.hunt through a long list of NAS devices and servers
NAS OS 4 DFS-N allows administrators to add compatible shares to a single NAS OS 4 device. Accessing shares
on a single device simplifies data management for the administrator and the user. Similar to creating a new
share, the administrator adds remote shares to the Seagate NAS OS 4 device. The shares can come from any
.NAS OS device or server on the LAN
.NAS OS 4 DFS-N supports NAS OS shares and SMB volumes
(Simple network management protocol (SNMP
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