
Release Notes AMBEO Soundbar SB01 China Version
Sonova Consumer Hearing GmbH
Am Labor 1, 30900 Wedemark, Germany
After setup I see the Soundbar in app, but it states, “not found on WiFi scan”.
•If your AMBEO Soundbar appears in the device list with the state "Not found on WiFi scan", please scan
for devices again. If this does not help either, please turn off the WiFi of your phone and turn it on again.
•The Soundbar and your smartphone are connected to different networks. Please connect your
smartphone to the same network the soundbar has been connected to and scan for new devices again.
•Your Soundbar is connected to a guest network which does not allow device communication. Please reset
your Soundbar with the reset button on the rear side and setup the soundbar with another network.
What if my Soundbar is not connected to a network?
If your AMBEO Soundbar is not connected to a network and if the Soundbar is not updated to the new
firmware, the app cannot be used as it relates to a WiFi/Ethernet connection.
Connect your Soundbar to a network via WiFi or Ethernet using the Google Home app or Smart Control app.
If you don't have a network to connect your Soundbar, you need to update the Soundbar with a USB stick
manually (see below). Download the firmware from www.sennheiser-hearing.com/download/ and update
your Soundbar. Afterwards, you can connect your smartphone to the Soundbars WiFi hotspot. Search for
devices and connect to the Soundbar.
What if I don't have a network to connect the Soundbar to?
•If you don't have a network to connect the Soundbar to, you need to manually install the new firmware to
be able to use the new app, as the app now uses WiFi instead of Bluetooth to ensure greater reliability.
•If your Soundbar is updated but not connected to a home network and if you want to use the App, you
can connect your smartphone or computer to the Soundbar's WiFI hotspot. After connecting to the WiFi
hotspot "AMBEO_Soundbar_xyz," you can open the Smart Control App to control the Soundbar.
As your smartphone is connected to the Soundbar, and as it does not have internet, you can only stream
locally available content to your Soundbar via Bluetooth.
How do I manually update the Soundbar if my Soundbar is not connected to the internet so that I can use
the App?
Required USB flash drive:
• Memory size: minimum 1 GB recommended
• File system: FAT or NTFS
▷Download the update file with the file name "image.swu" from the website www.sennheiser-
hearing.com/download (search for “AMBEO Soundbar”) and save it on a USB flash drive.
▷Do not change the file name!
▷Switch the Soundbar on.