Sennheiser AMBEO SB02 User manual

AMBEO Soundbar System SB02
Multi-speaker home cinema system
• AMBEO Soundbar | Plus
Model: SB02M
•AMBEOSub
Model: SW02
Instruction manual
Use the search function, the navigation (left) or the following links:
Start
“Product overview”
“Getting started”
“Setting up the Soundbar and a Sub”
“Connecting devices to the Soundbar”
“Putting the Soundbar into operation”
“Operating the Soundbar”
“Using the Soundbar”
“Care and maintenance of the Soundbar”
“Specifications”
Sonova Consumer Hearing GmbH
Am Labor 1
30900 Wedemark
Germany
www.sennheiser-hearing.com
Version: 09/22 A02
This instruction manual contains all information on the current
firmware version. Firmware updates can be downloaded free of
charge from the Internet (> 69).

Important safety instructions
2 | Sennheiser AMBEO Soundbar System SB02
Important safety instructions
1. Read these safety instructions and the instruction manual of the
product.
2. Keep these safety instructions and the instruction manual of the
product. Always include the safety instructions and the instruc-
tion manual when passing the product on to other users.
3. Heed all warnings.
4. Follow all instructions.
5. Do not use the product near water.
6. Only clean the product when it is not connected to the power
supply system. Clean only with a dry cloth.
7. Ensure circulating ventilation. The product generates heat which
is dissipated through the housing. Install in accordance with the
manufacturer’s instructions.
8. Do not install near any heat sources such as radiators, stoves, or
other products that produce heat and do not expose to direct sun-
light.
9. Do not defeat the safety purpose of the polarized or grounding-
type plug. A polarized plug has two blades with one wider than
the other. A grounding type plug has two blades and a third
grounding prong. The wide blade or the third prong are provided
for your safety. If the provided plug does not fit into your outlet,
consult an electrician for replacement of the obsolete outlet.
10. Protect the power supply cord from being walked on or pinched,
particularly at plugs, convenience receptacles, and the point
where it exits from the product.
11. Use only attachments/accessories/spare parts supplied or rec-
ommended by Sonova Consumer Hearing.
12. Use only with shelves, racks, or tables that can safely support the
weight of the product (see instruction manual).
13. Unplug the product during lightning storms or when unused for
long periods of time.
14. Refer all servicing to qualified service personnel. Servicing is
required when the product has been damaged in any way, such as
power supply cord or plug is damaged, liquid has been spilled or
objects have fallen into the product, when the product has been
exposed to rain or moisture, does not operate normally, or has
been dropped.
15.WARNING: To reduce the risk of fire and electric shock, do not
expose the product to dripping or splashing and ensure that no
objects filled with liquids, such as vases, are placed on the prod-
uct.
16. To completely disconnect this product from the AC mains, dis-
connect the power supply cord plug from the AC receptacle.
17. The plug of the power supply cord and the AC receptacle shall
remain readily accessible.
18. Use the product only at altitudes up to 6562 ft/2000 m above
mean sea level.

Important safety instructions
Sennheiser AMBEO Soundbar System SB02 | 3
Hazard warnings on the bottom of the product
The following label is attached to the bottom of the product.
The symbols on this label have the following meaning:
Read and follow the safety and operating instructions contained in
this instruction manual.
Presence of uninsulated dangerous voltage within the product’s
enclosure that may be of sufficient magnitude to constitute a risk of
fire or electric shock.
Never open the product. There is a risk of electric shock when touch-
ing live parts. There are no user serviceable parts inside the product.
Refer repairs to an authorized Sonova Consumer Hearing partner.
Preventing damage to health and accidents
▷Protect your hearing from high volume levels. Do not
listen at high volume levels for long periods of time to
prevent hearing damage.
▷The product generates stronger permanent magnetic
fields that could cause interference with cardiac pace-
makers, implanted defibrillators (ICDs) and other
implants. Always maintain a distance of at least 3.94"/10 cm
between the product component containing the magnet and the
cardiac pacemaker, implanted defibrillator, or other implant.
▷Keep the product, accessories and packaging parts out of reach
of children and pets to prevent accidents. Swallowing and chok-
ing hazard.
▷Do not use the product in an environment that requires your spe-
cial attention (e.g. when performing skilled jobs).
▷The product generates heat which is dissipated through
the housing. Avoid prolonged skin contact with the prod-
uct during use and immediately afterwards to prevent
skin irritation.
Preventing damage to the product and malfunctions
▷If the product was moved from a cold environment to a warm one,
allow the product to stand for at least 2 hours before putting it
into operation.

Important safety instructions
4 | Sennheiser AMBEO Soundbar System SB02
Safety instructions for Lithium coin batteries (marking with CR
or Li)
The coin battery is for use with the SB02-RC remote control.
WARNING
If abused or misused, batteries may leak. In extreme
cases, they may even present a risk of:
•explosion
• heat and fire development
• smoke and/or gas development
• damage to health and/or the environment
If you think batteries have been swallowed or are lodged
in the body, seek medical assistance immediately.
Keep away from children.
Observe correct polarity.
Immediately remove the batteries from obviously
defective product.
Do not expose to moisture.
Do not mutilate or dismantle.
Remove the batteries if the product will not be used for
extended periods of time.
Pack/store batteries so that the terminals cannot
contact each other – danger of shorting out/fire hazard.
Only use batteries specified by Sonova Consumer
Hearing.
Store the product in a cool and dry place (approx. 20 °C/
68 °F).
Do not continue to use defective batteries.
Do not heat above 70 °C/158 °F, e.g. do not expose to
sunlight or throw into a fire.
Dispose of exhausted batteries at special collection
points or return them to your specialist dealer to
facilitate recycling. To avoid short circuits, cover the
poles of the batteries with tape.

Important safety instructions
Sennheiser AMBEO Soundbar System SB02 | 5
For AUSTRALIA: If you suspect your child has swallowed or inserted
a coin battery, call the Poisons Information Centre immediately on
131126 for 24/7 fast, expert advice. If your child is having any diffi-
culty breathing, call 000.
Notes on data collection and processing and on firmware updates
This product stores individual settings such as volume, sound and UI
settings (e.g. LED brightness), selected input and designations,
Bluetooth addresses of paired devices, WiFi settings and usage data
(e.g. power-on cycles and operating times). This data is required for
the operation of the product and is not transferred to Sonova Con-
sumer Hearing GmbH or companies commissioned by Sonova Con-
sumer Hearing GmbH and is not processed.
You can update the firmware of the product for free via an Internet
connection. If the product is connected to the Internet, the following
data is automatically transferred to and processed by Sonova Con-
sumer Hearing servers in order to provide and transfer suitable firm-
ware updates: MAC address, IP address. The data will only be used
as specified and will not be stored permanently. If you do not want
this data to be transferred and processed, do not connect to the
Internet.
Intended use/Liability
This product has been designed for playing TV sound and music via
cable connections, Bluetooth, WiFi or Ethernet. This product is
intended for private domestic use only. It is not intended for commer-
cial use.
It is considered improper use when this product is used for any appli-
cation not named in the instruction manual. Sonova Consumer Hear-
ing GmbH is not liable for damages to devices that are not consistent
with the interface specifications (USB, HDMI, Ethernet). Sonova
Consumer Hearing GmbH does not accept liability for damage aris-
ing from misuse or improper use of this product and its attach-
ments/accessories.
Before putting the product into operation, please observe the
respective country-specific regulations.
Notes on the packaging
We recommend using the original packaging to ensure safe storage
and transport of the products. Damage during transport is often
caused by the use of unsuitable packaging. The original packaging of
the products provides optimal protection and minimizes the risk of
damage during transport.

Presentation conventions
6 | Sennheiser AMBEO Soundbar System SB02
Presentation conventions
In this manual, the labels of the product’s controls and connectors
are highlighted in blue.
Example:
OPTICAL IN input
The original English texts of the user interface of the Sennheiser
Smart Control app such as names of menus and buttons are high-
lighted in blue.
Example:
Calibrate now button
▷A triangle indicates a request for action.
• A period indicates bulleted lists.
1. Ordinal numbers simplify orientation in complex action
sequences and enumerations.
Presentation of warnings
In this manual, warnings are placed at the beginning of sections
when hazards may occur during the situations described in the sec-
tions.
Warnings are structured as follows:
The warning sign indicates dangers to life and injury to persons.
Warnings without a warning sign warn of damage to property.
The signal word indicates the severity of the danger:
The information on the type and source of the hazard describes the
type of hazard and what causes the hazard.
The information on consequences of non-observance describes
what will happen if the warning is not observed and the hazard is not
avoided.
The information on measures to avoid the hazard describes how you
can avoid the hazard.
SIGNAL WORD
Type and source of danger!
Consequences if the warning is not observed.
▷Measures to avoid danger
Signal
word Meaning
Warning The signal word Warning warns of possible hazards
that can lead to death or serious injury.
Caution The signal word Caution warns of possible hazards
that can lead to injuries.
Attention The signal word Attention warns of situations that can
lead to property damage.

Package contents
Sennheiser AMBEO Soundbar System SB02 | 7
Package contents
AMBEO Soundbar | Plus
AMBEO Sub
AMBEO Soundbar | Plus
Model: SB02M
Power cable, country-specific, length approx. 1 m
Premium High-Speed HDMI® Cable, length approx.
1m
Remote control, model: SB02-RC
(incl. 1x CR2032 battery)
Quick guide
Safety guide
AMBEO Sub
Model: SW02
Power cable, country-specific, length approx. 1 m
Quick guide
Safety guide
NEWS SPORTS
NEUTRAL ADAPTIVE
MUSICMOVIE
VOLSOURCE
VOICENIGHT

Package contents
8 | Sennheiser AMBEO Soundbar System SB02
SB02-WM wall mount
Online you can find:
• this detailed instruction manual and additional information
(www.sennheiser-hearing.com/download)
• the Sennheiser Smart Control app for configuring the AMBEO
Soundbar SB02 and for additional functions (www.sennheiser-
hearing.com/smartcontrol)
•a list of accessories on the AMBEO Soundbar SB02 product page
at
www.sennheiser-hearing.com/ambeo-soundbar-plus/
or
www.sennheiser-hearing.com/ambeo-sub/
(to purchase online or contact your local Sonova Consumer Hear-
ing partner:
www.sennheiser-hearing.com/service-support)
Wall mount for Soundbar | Plus
2 screws (M4x15) for wall mounting the Soundbar
Allen key (HX 3)
Mounting instructions
Mounting
manual

Product overview
Sennheiser AMBEO Soundbar System SB02 | 9
Product overview
AMBEO Soundbar | Plus
Model: SB02M
Front
Top
Full-range speakers
Infra-red receiver for SB02-RC remote control
AMBEO display
Cover (not removable)
Top-firing full-range speakers
Woofer
23
1
4
11
5
6

Product overview
10 | Sennheiser AMBEO Soundbar System SB02
Control panel
Bottom
Microphones for room calibration and voice assistants
LED status bar
Mic Mute button with LED for microphone and WiFi status
Active Codec display
Volume +button
Multi-purpose Obutton
for playback control and ECO mode or Action button for
Amazon Alexa (if Alexa is activated)
Volume –button
Bluetooth button
(press for 3 seconds to activate Bluetooth pairing)
Source button (input selection) to select connected and
active devices
Vibration absorbing feet
Mounting thread for SB02-WM wall mount (optional
accessory)
Type plate
0
8 9
ABCDE
77
H
F
G

Product overview
Sennheiser AMBEO Soundbar System SB02 | 11
Inputs
POWER IN socket
100-240 V~, 50/60 Hz, max. 2.5 A
PRE OUT SUB output
RCA socket for connecting a subwoofer with power ampli-
fier
AUX IN L and AUX IN R inputs
RCA sockets for an analog audio source
USB socket
type A, 5 V, ⎓ 1 A
OPTICAL IN input
for S/PDIF, optical
HDMI TV (e)ARC socket
for HDMI
HDMI 1 IN input
for HDMI
HDMI 2 IN input
for HDMI
ETHERNET socket
for Ethernet, RJ45
Reset button
Setup button
for WiFi setting (press for 3 seconds to start WiFi Pro-
tected Setup; WPS) and for connecting AMBEO Subs
(press 1x).
PRE OUT
SUB
IN OPTICAL IN HDMI 2 IN HDMI 1
HDMI TV
(e)ARC ETHERNET SETUP
RESET
USB
5V⎓1A
IN
AUX
RL
100-240V∿ 50/60Hz max. 2A POWER IN
SRQPONMLJI K

Product overview
12 | Sennheiser AMBEO Soundbar System SB02
Overview of the Soundbar displays
LED status bar
The brightness of the displays can be adjusted via the
Sennheiser Smart Control app (> 54).
LED status bar Meaning
white
sequence
from left and
right
System boots
white in steps
from left
Change of input
If the LED status bar lights up red
when the input is changed, no other
active input is available.
blue right Bluetooth input
blue sequence Bluetooth pairing mode
white right Network streaming input
green right Network streaming “Spotify” input
purple right Network streaming “Tidal” input
white lighting
up Playback start/stop
white swiping
to the right Playback of next title
white swiping
to the left Playback of previous title
white
ascending or
descending
Increase or decrease of volume
red left Minimum volume/volume muted
purple
sequence
Night mode “Night” activated/deac-
tivated
light blue
sequence
Voice mode “Voice” activated/deac-
tivated
yellow
sequence AMBEO Sub is being connected
white
sequence Room calibration is being performed
white
sequence Firmware update is being installed
red-white
sequence Reset to the factory default settings

Product overview
Sennheiser AMBEO Soundbar System SB02 | 13
Mic LED
Active Codec LED
Only active if the input source (device, streaming contents, and the
input used by the Soundbar) supports one of the codecs.
LED AMBEO
Mic LED Meaning
lights up red Microphones are switched off
or
flashes light
blue or white
(for max. 2
minutes)
Soundbar has not found WiFi set-
tings/cannot connect to WiFi
WiFi hotspot
(http://192.168.255.249/)
is available
flashes purple
3x
Room calibration via the Volume +
and Volume –buttons on the Sound-
bar is not possible because the
microphone is switched off
(press the Mic Mute button on the
Soundbar to deactivate the mute
function)
Active Codec LED Meaning
lights up white DOLBY ATMOS active
off DOLBY ATMOS not active
lights up white DTS:X active
off DTS:X not active
lights up white MPEG-H active
off MPEG-H not active
LED AMBEO Meaning
lights up white AMBEO active
off AMBEO not active
flashes white 1x AMBEO “Light” activated
flashes white 2x AMBEO “Standard” activated
flashes white 3x AMBEO “Boost” activated

Product overview
14 | Sennheiser AMBEO Soundbar System SB02
AMBEO Sub subwoofer
Model: SW02
Cover (not removable)
Woofer (not visible, radiation direction upwards)
Vibration absorbing feet
Type plate
Status LED
Setup button
IN SUB input
RCA socket for analog subwoofer signal (only required if
no wireless connection to the Soundbar is possible)
POWER IN socket
100 – 240 V~, 50/60 Hz, max. 3 A
SUB
IN 100-240V∿ 50/60Hz
max. 3A
POWER IN/
1
2
3
4
87
5
6

Product overview
Sennheiser AMBEO Soundbar System SB02 | 15
Overview of the subwoofer displays
Status LED
Wall mount
Model: SB02-WM
Status LED Meaning
lights up
white
Sub switched on, is booting or wirelessly
connected to the Soundbar
Off Standby/no power connection
pulses
yellow
Initial pairing mode, Sub searches for the
Soundbar in pairing mode
pulses
white
Connection mode, Sub searches for the
paired Soundbar
lights up
green
Sub switched on, connected to the Sound-
bar via RCA cable, wireless connection
deactivated
pulses
blue Room calibration active
flashes
blue 3x Room calibration successful
flashes
orange 3x All connection settings deleted
Recesses for mounting (screws) to the wall
Recess for cables
Recesses for mounting the Soundbar with M4x15 screws
Damping elements
3x
3x
2
3
4
3
4
1
1
4

Product overview
16 | Sennheiser AMBEO Soundbar System SB02
Remote control
Model: SB02-RC
Infra-red transmitting diode
Multi-purpose obutton
for playback control and to activate the ECO mode or
Action button for Amazon Alexa (if Alexa is activated)
AMBEO button
for activating AMBEO
Voice button (voice mode)
Volume +/–button
Battery compartment (for 1x CR2032 battery)
Sound profile buttons
Movie, Music, News, Sports, Neutral, Adaptive
Source button (input selection)
Night button (night mode)
VOICE
NIGHT
VOL
SOURCE
MUSIC
MOVIE
SPORTSNEWS
ADAPTIVENEUTRAL
1
2
3
4
6
58
9
7

Getting started
Sennheiser AMBEO Soundbar System SB02 | 17
Getting started
1. Setting up the Soundbar
The correct placement and setup of the AMBEO Soundbar is import-
ant for an optimum sound experience. You can place the AMBEO
Soundbar on a piece of furniture (> 21) or mount it directly to a wall
using the wall mount (optional accessory) (> 24).
2. Connecting a TV and/or audio devices
Connect your TV to the Soundbar. You can also connect other audio/
video devices (> 32) or play wireless audio via Bluetooth or WiFi/
Ethernet (> 51).

Getting started
18 | Sennheiser AMBEO Soundbar System SB02
3. Connecting to the power supply system
Connect the AMBEO Soundbar to the power supply system – the
AMBEO Soundbar comes to life and guides you through the initial
switch-on process via the Sennheiser Smart Control app (> 17).
4. Setting up an optional AMBEO Sub and
connecting to the power supply system
You can optionally extend the bass performance of the AMBEO
Soundbar with up to 4 wirelessly connected AMBEO Subs. Place the
subwoofer(s) in the same room as the Soundbar (> 21) and connect
the AMBEO Sub(s) to the power supply system (> 35).
SUB
100-240V∿ 50/60Hz
max. 3A
POWER IN/

Getting started
Sennheiser AMBEO Soundbar System SB02 | 19
5. Installing the Sennheiser Smart Control
app on your smartphone and establishing a
WiFi connection
The Sennheiser Smart Control app allows you to use all the functions
and settings of the AMBEO Soundbar and further guides you through
setup process such as WiFi, name of the Soundbar, connection of the
AMBEO Subs (optional) and room calibration.
6. Starting the room calibration
For an optimum spatial sound experience, the AMBEO Soundbar
together with the optional AMBEO Subs must perform a room cali-
bration. The calibration takes only a few minutes and leads to the
best possible 3D spatial sound (> 41).
www.sennheiser-hearing.com/smartcontrol
Smart Contro
Room
calibration
l

Getting started
20 | Sennheiser AMBEO Soundbar System SB02
Configuring an optional assistant such as
Amazon Alexa or Ok Google
You can optionally configure the Soundbar to use the Amazon Alexa
or Ok Google voice assistants. The Smart Control app will guide you
through the setup process (Internet connection and user account
required, availability of Amazon Alexa, Alexa Cast and Ok Google and
Chromecast is region-dependent).
Smart Control