SensorCan OSC13SBM User manual
On/O Sticker
Battery
Compartment Cover
Base
AbsorbX® Odor Filter
Compartment
Caster Wheels (Set of 4) AbsorbX® Odor Filter Tracks and Screws for
AbsorbX® Odor Filter
Compartment
Lid Retainer Ring Can Body
AC Adapter User Manual
User Manual
Order at sensorcan.com
© 2019 All Rights Reserved. SensorCan® 777 Mariners Island Blvd., Ste. 125, San Mateo, CA 94404 USA© 2019 All Rights Reserved. SensorCan® 777 Mariners Island Blvd., Ste. 125, San Mateo, CA 94404 USA
User Manual
Parts
We’re here to help!
If you have any questions or concerns about this product, please contact Customer
Support for immediate assistance. You can reach us at 1-844-660-7978.
Your 100% satisfaction is our #1 goal!
Register your Product
Go to sensorcan.com to register your product for simple warranty service and to receive
product updates and special oers. Product Model # OSC13SBM
1. Do not submerge the lid in water as it houses the electronic control. You may clean it
with a lightly dampened cloth.
2. Clean the trash can body only with products safe for use on stainless steel.
3. Do not press or force the Lid Cover to close. Lid will close automatically after your hand is
removed from the sensor zone.
4. Replace batteries immediately when the indication light turns yellow/amber. This will
ensure the lid continues to operate properly.
5. Avoid direct sunlight on the infrared sensor.
6. Ensure there is enough room to operate the trash can without blocking the opening and
closing of the lid.
7. Do not use a power adapter that is not authorized by SensorCan; it may result in re,
electric shock or injury.
8. Do not use power adapter and battery at the same time to operate the trash can. It can
only be powered by one source at a time.
9. Do not overstu trash bag. It may cause tearing or diculty removing.
10. Automatic parts may not be suitable for small children or pets.
Attention
13 Gallon Oval Sensor Trash Can is distributed by SensorCan.com with the highest quality components and most advanced
technologies available. The trash can is warranted to be free from defects in material and workmanship, given normal use and
care, for 365 days from the date of the original purchase with proof of purchase within the United States and Canada.
Sensorcan.com will only honor warranty requests from orders placed with our authorized dealers. Items sold as used, oor
sample or renished are sold solely under the terms and conditions of the selling party; Sensorcan.com will not warrant such
purchase. Sensorcan.com will repair or replace a working condition Lid Cover thereof which fails as the result of such a defect
during the warranty period.
The warranty is the customers' exclusive remedy for product defect and does not apply to:
• User modication
• Attachments to product by user that causes damage
• Any product, on which the seals and/or serial numbers have been broken, removed, tampered with, defaced or altered in any manner
• Damage caused by abuse, misuse, accident, water or theft
Except as stated above, Sensorcan.com makes no express or implied warranties as to any product, in particular, makes no
warranty of merchantability or of tness for any particular purpose. Sensorcan.com shall not be liable for consequential or
incidental damages arising from any product defect. Our Liability is limited to the replacement of any defective product.
Sensorcan.com expressly disclaims all warranties not satised in this limited warranty. Any implied warranties that may be
imposed by law are limited to the terms of this limited warranty. The Can Body, Retainer Ring, AbsorbX® Odor Filter
Compartment, AbsorbX® Odor Filter, and Battery Cover are not covered by this warranty.
If Trash Can should fail during the warranty period, contact us 1-844-660-7978 to submit a request for warranty service. For
additional details, please refer to the warranty email that Sensorcan.com will provide. The required warranty fee is subject to
location. Fee references are as following: for Contiguous 48 U.S. States $9.95 and up, for Canada $19.95 and up, for Alaska and
Hawaii $29.95 and up.
Subject to the above conditions, we will ship a working unit to you after payment has been provided for the warranty service fee.
This warranty gives you specic legal rights. However, you may also have other rights that vary from state to state and province.
One (1) Year
Limited
Warranty
13 Gallon Stainless Steel
Oval Sensor Trash Can With Wheels
(OSC13SBM)
SensorCan.com | 844.660.7978
Contents of the Box:
• Sensor Trash Can Lid
• Brushed Stainless Steel Can Body
• AbsorbX® Odor Filter Compartment
• One Replaceable AbsorbX® Odor Filter
• Trash Bag Retainer Ring
• User Manual
Features:
• Soft lid opening and closing
• Four removable caster wheels
• Rex™ quick opening technology
• VisioSense™ technology provides a
visual alert when the lid begins to close
• Extra-wide lid opening accommodates
large and bulky items
• AbsorbX® Odor Filter System
• Air vents at the base ease removal of a full bag
• Powered by 4 “D” size batteries (not included)
or optional AC Adapter
How to
Replace the
AbsorbX®
Odor Filter
How To
Use The
Trash Bag
Retainer
Ring
General
Trouble-
shooting
Steps
The touchless sensor operation promotes a germ-free environment. The lid sensor uses
invisible and harmless, patented infrared technology for accurate and responsive lid open and
close operation. There are two buttons on the front of the lid, “OPEN”and “CLOSE”, to open
and close the lid manually, and an ON/OFF power switch on the back of the trash can lid. The
infrared sensor on the lid will automatically open the lid when your hand or object is within 6
inches/10 cm of the sensor. The lid will remain open if the sensor detects any object within its
radius and will automatically close in 4 seconds after the object is withdrawn.
VisioSense™ Indicator Light (LED Light)
1. When there is an object in the Sensor Zone, the LED Indicator Light will remain green and
the Lid will remain open until object is removed from the sensor zone.
2. Once item is removed from the Sensor Zone, the LED Indicator Light will ash red to
indicate that the lid will close in 6 seconds.
3. If an object is placed back into the Sensor Zone when the LED Indicator Light is ashing
red, the light will turn solid green again and the Lid will remain open.
About your
SensorCan®
Trash Can
1. Turn power switch to “O,” remove battery or AC power adapter, then rub and wipe clean
the sensor area with a soft damp cloth and dry it immediately with a soft dry cloth.
Re-insert batteries or plug in AC adapter (DO NOT USE battery and AC adapter at the
same time).
2. Place trash can in an open area where nothing is blocking or within 10 inches of the
sensor eye. Make sure no sunlight or direct light shines on the sensor. Turn on the power
and try opening lid again.
3. If trash can is still not working correctly, remove the batteries or AC adapter. Let trash
can sit for at least 2 hours to reset. Try opening lid after reset.
If your trash can lid is still not working after trying these steps, please contact us at:
1-844-660-7978 for warranty service.
Trouble-
shooting
Operating
Instructions
1. Remove Lid Unit from the trash can. Open battery compartment cover to insert 4 "D" size
batteries. Replace cover.
2. Insert one 13 gallon to 18 gallon trash bag through Trash Bag Retainer Ring and wrap the
top part of the bag over the Ring (STEP 1 in How To Use The Trash Bag Retainer Ring). Put
the Ring onto the top edge of the can body (STEP 2).
3. Place Lid Unit onto the can body and make sure it is securely attached.
4. Turn on the power switch on the back of Lid Unit . A red Indicator Light will turn on for 3
seconds. It will ash once every 3 seconds to indicate the system is on and ready to use.
5. Place hand or any object 6 inches above Infrared Sensor on the front of Lid Unit to open.
When there is an object in the Sensor Zone, the LED Indicator Light will remain green and
the Lid will remain open until object is removed from the Sensor Zone. Once item is removed
from the Sensor Zone, the LED Indicator Light will ash red to indicate that the lid will close
in 6 seconds. If an object is placed back into the Sensor Zone when the LED Indicator Light is
ashing red, the light will turn solid green again and the Lid will remain open.
6. If you press the open button, Lid will open, and remain open for 5 minutes before closing
automatically – unless you press the close button. The trash can will then resume
operating in automatic mode.
How to
Insert the
Wheels
How to Lock
the Wheels
in Place
Problem Solution
1. The trash can is brand new,
and only works occasionally
2. The lid stays open or lid opens
and closes continuously
3. Grinding noise when the lid
opens/closes
4. The lid does not open/close
5. I wave my hand over the sensor
eye, but the lid does not open
Peel o the thin, transparent protector/sticker on top of the sensor eye. If the lid still
doesn’t work regularly, try a new set of batteries. Then follow the General
Troubleshooting Steps.
The sensor eye may be aected by dirt, stain, dust, moisture or reection. Move the
trash can to a dierent location or turn the trash can slightly so that the sensor faces
another direction, and follow the General Troubleshooting Steps.
This can be caused by broken gears or lid hinge.
• Check for damage on the hinges that connect to the lid
• Follow the General Troubleshooting Steps
• Contact us at 1-844-660-7978 for warranty service
If you are using Batteries:
• Ensure batteries are inserted correctly and close the battery cover rmly
• Turn power switch to “ON" position to see if the indication light is visible
If you are using AC Power Adapter:
• Unplug the adapter and insert new alkaline batteries to see if the lid works
on battery
• If the lid works with batteries, the AC adapter may be broken
It is not a motion sensor. Hold your hand or object steadily (do not wave your hand)
within 4-6 inches over sensor eye for it to detect and open.
Important: Do not use batteries
and the AC power adapter at the
same time. It can only be
powered by one source at a time.
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