Shark HV380 Series User manual

HV380
Series • Série • Serie
INSTRUCTIONS
INSTRUCCIONES
sharkclean.com
1-800-798-7398
®

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1-800-798-7398
THANK YOU
for purchasing the Shark® Rocket® Complete with DuoClean™
PLEASE READ CAREFULLY AND KEEP
FOR FUTURE REFERENCE.
This Owner’s Guide is designed to help you get
a complete understanding of your new Shark
Rocket Complete with DuoClean.
If you have any questions, please call the
customer service line at 1-800-798-7398.
TECHNICAL SPECIFICATIONS
Voltage: 120V., 60Hz
Watts: 600W
Amps: 5A
REGISTER YOUR PURCHASE
registeryourshark.com
1-800-798-7398
TIP: You can find the
model number on the
rating label which is located
behind the dust cup.
TIP: You can locate the
date code on one of the
prongs of the power
cordplug.
RECORD THIS INFORMATION
Model Number: ��������������������������������������
Date Code: �����������������������������������������
Date of Purchase (Keep receipt): �����������������������
Store of Purchase: �����������������������������������

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CONTENTS
Important Safety Instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Getting To Know Your Shark® Rocket® Complete
with DuoClean™ . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Assembling Your Vacuum . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Using the Motorized Floor Nozzle . . . . . . . . . . . . . . . . . . . . . . . 9
Choosing the Appropriate Setting . . . . . . . . . . . . . . . . . . . . . . 10
Using Your Vacuum in Above-Floor Mode . . . . . . . . . . . . . . . .11
Storage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Accessories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Maintaining Your Vacuum . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Emptying the Dust Cup � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � 17
Cleaning the Filters � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � �18
Maintaining the Brushroll � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � �19
Maintaining the Soft Roller � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � 20
Checking for Blockages � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � 20
Troubleshooting Guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

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THE MOTORIZED FLOOR
NOZZLE, WAND, AND HANDHELD
VACUUM CONTAIN ELECTRICAL
CONNECTIONS:
• These are not serviceable parts.
• Do not use to vacuum any liquids.
• Do not immerse in water when cleaning.
• If handheld vacuum/wand is damaged,
discontinue use.
1Inspect power cord and plug for any
damage before use. DO NOT use vacuum
cleaner with a damaged cord or plug.
Turn off all controls before plugging in or
unplugging the vacuum cleaner. Store
your vacuum cleaner with the power cord
secured around the two cord hooks.
2 DO NOT use outdoors or on wet surfaces.
Use only on dry surfaces.
3Unplug from electrical outlet when not in
use and before servicing.
4If vacuum cleaner is not working as it
should, or has been dropped, damaged,
left outdoors, or dropped into water,
return it to SharkNinja Operating LLC for
examination, repair, or adjustment.
5DO NOT pull or carry vacuum cleaner by
the cord or use the cord as a handle.
6DO NOT unplug by pulling on cord. Grasp
the plug, not the cord.
7DO NOT handle plug or vacuum cleaner
with wet hands.
8DO NOT run the vacuum cleaner over the
power cord, close a door on the cord or
pull the cord around sharp corners.
9The use of an extension cord is NOT
recommended.
10 DO NOT leave vacuum cleaner unattended
when plugged in.
11 Keep cord away from heated surfaces.
12 Always turn off this appliance before
connecting or disconnecting motorized
nozzle.
GENERAL USE
13 Hair removal tool has a sharp edge. Take
care when using and keep tool away from
children.
14 Use only as described in this manual.
1 5 Keep your work area well lit.
16 Keep the vacuum cleaner moving over
the carpet surface at all times to avoid
damaging the carpet fibers.
17 DO NOT place vacuum cleaner on unstable
surfaces such as chairs or tables.
18 DO NOT put any objects into openings. DO
NOT use with any opening blocked; keep
free of dust, lint, hair, and anything that
may reduce airflow.
19 DO NOT allow the appliance to be used by
children. Close attention is necessary when
used near children. This is not a toy.
20 DO NOT use without brushroll, Soft Roller,
dust cup, and all filters in place.
IMPORTANT SAFETY INSTRUCTIONS
FOR HOUSEHOLD USE ONLY
WARNING
To reduce the risk of injury, fire, electric shock, and property damage
resulting from improper use of the appliance, carefully observe the following
instructions. This unit contains electrical connections and moving parts that
potentially present risk to the user.

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21 DO NOT use if airflow is restricted; if the air
paths or the motorized floor nozzle become
blocked, turn the vacuum cleaner off and
unplug from electrical outlet. Remove
all obstructions before you turn on the
unitagain.
22 Keep nozzle away from hair, face, fingers,
uncovered feet, or loose clothing.
2 3 Only use manufacturer’s recommended
attachments.
DUST CUP/FILTERS/ACCESSORIES
Before turning on the vacuum:
24 Make sure that all filters are thoroughly dry
after routine cleaning.
25 Make sure brushroll, Soft Roller, dust cup,
and all filters are in place after routine
maintenance.
26 Make sure accessories are free of
blockages and keep openings away from
face and body.
27 Only use Shark®-brand filters and
accessories (failure to do so will void
thewarranty).
GENERAL CLEANING
28 DO NOT vacuum up hard or sharp objects
such as glass, nails, screws, or coins that
could damage the vacuum cleaner.
29 DO NOT vacuum up drywall dust,
fireplace ash, or embers. DO NOT use
as an attachment to power tools for dust
collection.
30 DO NOT vacuum up smoking or burning
objects such as hot coals, cigarette butts,
or matches.
31 DO NOT vacuum up flammable or
combustible materials (e.g., lighter fluid,
gasoline, or kerosene) or use vacuum in
areas where they may be present.
32
DO NOT vacuum up toxic solutions (e.g.,
chlorine bleach, ammonia, or drain cleaner).
33 DO NOT use in an enclosed space
where vapors are present from paint,
paint thinner, moth-proofing substances,
flammable dust, or other explosive or toxic
materials.
34 DO NOT vacuum up any liquids.
35 DO NOT immerse vacuum cleaner in water
or other liquids.
36 Use extra care when cleaning on stairs.
POLARIZED PLUG
To reduce the risk of electric shock, this
vacuum cleaner has a polarized plug (one
blade is wider than the other). As a safety
feature, this plug will fit into a polarized outlet
only one way. If the plug does not fit fully into
the outlet, reverse the plug. If it still does not fit,
contact a qualified electrician. DO NOT force
into outlet or try to modify to fit.
SAVE THESE INSTRUCTIONS
PLEASE READ CAREFULLY BEFORE USE

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GETTING TO KNOW YOUR SHARK®
ROCKET® COMPLETE WITH DUOCLEAN™
WELCOME!
Congratulations on
your purchase. Use
this Owner’s Guide to
learn about your new
vacuum’s great features.
From assembly to use
to maintenance, you will
find it all in here.
MAIN UNIT
APower Switch
BHandheld Vacuum
CHandheld Vacuum Catch
DDust Cup Release
ELED Light
FWand Release
GWand
HOn-Board Tool Clip
IHandheld Vacuum Storage Hook
JLower Wand Release Pedal
K Motorized Floor Nozzle
LSoft Roller Access Button
MBrushroll Garage Release Buttons
NHeadlights
OSoft Roller
PWall Mount

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A
C
D
F
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0
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0
Empty
E
Wand
Release
J
I
K
B
M
L
N
O
P
G
H

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ASSEMBLING YOUR VACUUM
1Insert the wand into the motorized floor nozzle connector
until you hear a click.
STEP 1
DID YOU KNOW?
The motorized floor nozzle and
handheld vacuum have LED
lights that illuminate the floor
surface being cleaned. The
lights turn on automatically in
either speed setting.
CLICK

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2Insert the handheld vacuum into the top of
the wand until you hear a click.
3This vacuum comes with a detachable
clip to store up to 2 accessories on
board. Snap clip onto the wand. Store
one accessory on top holder and one
accessory on bottom holder.
STEP 2 STEP 3
CLICK
OR

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USING THE MOTORIZED
FLOOR NOZZLE
WARNING: This
vacuum does not
stand up on its own,
so when taking a
break from cleaning,
rest it against a
piece of stable
furniture or lay it flat
on the floor. Using
for an application
where the unit lacks
stability may result
in personal injury.
NOTE: Before
vacuuming your delicate
area rugs or carpet, refer
to the manufacturer’s
recommended cleaning
instructions.
1Plug the unit in and recline the wand.
WHAT DOES THE
BRUSHROLL INDICATOR
LIGHT MEAN?
Solid Green
The brushrolls are on and
working as they should.
Solid Red
There is a jam in the brushroll
area. Turn your vacuum off
and remove the blockage.
No Light
The brushrolls are off because
the vacuum is off.

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CHOOSING THE
APPROPRIATE SETTING
The Shark®Rocket®Complete with DuoClean™has a 2-speed power slider switch on the
handle. Slide the power switch to appropriate speed setting (I or II) and start cleaning.
Bare Floor, Area Rugs (I) – The brushroll and the Soft Roller both spin together slowly to
clean bare floors and delicate arearugs. The Soft Roller traps fine dust and large particles,
while the brushroll directs that debris to the suction channel.
High Pile Carpets (II) – Both brushrolls spin faster, working together to pick up debris below
the surface ofyour carpets.
NOTE: For deep cleaning per ASTM F 608 (embedded dirt in carpets) please set to High Pile Carpets (II).
ll
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0
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Bare Floor, Area Rugs (I) High Pile Carpets (II)

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NOTE: Both power
settings provide the
same suction power.
TIP: You can attach the
handheld vacuum directly
to the motorized floor
nozzle for convenient
stair cleaning.
USING YOUR VACUUM
IN ABOVE-FLOOR MODE
STEP 1 STEP 2
For Long-Reach Cleaning:
1 Stand the vacuum upright.
Step on the foot pedal
and pull the wand up to
disconnect it from the
motorized floor nozzle.
2 Attach desired cleaning
accessory.
Wand
Release

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STEP 1 STEP 2
For Short-Reach Cleaning:
1 Press the Wand Release button on the
top of the wand to disconnect it from the
handheld vacuum.
2 Attach desired cleaning accessory. The
LED light on the handheld vacuum turns on
automatically when the power is on.
Wand
Release

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TIP: If your unit came
with an accessory bag,
you can hang the bag on
the wall mount with the
vacuum.
STORAGE
1 Press the Wand Release button on the top of the wand
to release the handheld vacuum. There is a catch on the
bottom of the handheld vacuum. Hang it from the hook
located on the bottom portion of the wand. Wrap the cord
around the two cord hooks.
OPTION 1
Handheld Vacuum
Storage Hook
Handheld
Vacuum Catch

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2 Use the wall mount that is included. Drill two 5/16" holes into the wall and insert the provided
plastic anchors into the holes. Using a Phillips-head screwdriver, screw the wall mount into
the plastic anchors. Hook the catch on the bottom of the handheld vacuum onto wall mount.
OPTION 2

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ACCESSORIES
A 12" Crevice Tool
Clean in between
tight spaces or reach
baseboards and ceilings
with this slim crevice tool.
C Upholstery Tool
Perfect for grabbing pet
hair and lint from furniture
and other upholstered
surfaces. Ideal for: pet
hair, dusting, large particle
pickup.
B Dusting Brush
Great for dusting a multitude
of surfaces such as shelves,
baseboards, window frames
and more.
There are a variety of
accessories that are compatible
with this vacuumseries.
The top flap of your box shows
the select accessories that are
included with your model.
To purchase additional
accessories, go to
sharkclean.com

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A B
C

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WARNING: Hand
wash filters with
water only to prevent
damage from
cleaning chemicals.
Allow ALL filters
to dry completely
before replacing
in the vacuum to
prevent liquid from
being drawn into
electric parts.
CAUTION: Turn power
off and unplug before
servicing.
IMPORTANT: Clean the
dust screen inside the dust
cup as required.
NOTE: Empty dust cup
when debris reaches the
MAX fill line.
MAINTAINING YOUR VACUUM
EMPTYING THE DUST CUP
1Press the Wand Release button on the top of the wand to
disconnect the handheld vacuum from the wand.
OR
To remove the dust cup from the handheld vacuum,
squeeze the two Dust Cup Release buttons on both sides
of the base at the same time, then pull out the dust cup.
RECOMMENDED
FILTER CLEANING
SCHEDULE:
Pre-Motor Filter Kit
(Foam & Felt)
XFFH380
Clean once a month.
Post-Motor Filter
XPSTFH380
Clean once a year.
Empty

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CLEANING THE FILTERS
1Access the Pre-Motor foam and felt
filters by lifting the latch on the top of the
handheld vacuum. Remove and rinse
the filters with water. Tap loose dirt off
filters between washes as needed. Once
completely dry, insert the felt filter first,
then place the foam filter on top of it.
2Access the Post-Motor filter under the
handle. Remove and rinse the filter
withwater.
2Hold dust cup over a trash bin and press
the Empty button on the front of the dust
cup. The bottom lid will open, allowing the
debris to fall out.
3Once dust cup is empty, close the bottom
lid and insert dust cup back into handheld
vacuum until you hear it click into place.
Post-Motor filter
Pre-Motor filters
Foam
Felt
Empty
Dust Cup
Release
Clean Filter

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MAINTAINING YOUR VACUUM - CONT.
1 Press down on the two
buttons on the floor nozzle
to pop up the brushroll
garage lid.
2 Lift the brushroll out by
the tab on the left side. To
remove any string, hair or
debris that may be wrapped
around the brushroll, use
the onboard hair removal
tool. The tool is located in a
compartment on the nozzle,
above the brushroll.
WARNING: Do not cut
anything but the hair,
fibers or string that is
wrapped around the
the brushroll.
TIP: Ensure the brushroll
garage is completely
sealed and closed before
using.
NOTE: Heavy usage
over time may require
minimal upkeep in order
to maintain your vacuum’s
appearance.
STEP 1 STEP 2
3
To reinstall the brushroll,
return it to the brushroll
garage. Press down on the
brushroll garage lid until you
hear it click into place.
MAINTAINING THE BRUSHROLL