Shark NV350NZ User manual

NV350NZ
Owner’s guide

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CUSTOMER CARE - AU: 1800 890 840
CUSTOMER CARE - NZ: 0800 002 999
WARNING: To reduce the risk
of electric shock or injury, do not use
outdoors or on wet surfaces.
CAUTION: Power nozzle contains
electrical connections and the Power
nozzle is not a serviceable part.
WARNING:
TO REDUCE THE RISK OF FIRE, ELECTRIC
SHOCK OR INJURY:
GENERAL ELECTRICAL SAFETY:
1Unplug from electrical outlet when not in use and
before cleaning or servicing.
2 DO NOT use with damaged cord or plug. Contact
Customer Service or Service Center for the repair or
replacement of the line cord.
3 DO NOT use if the appliance is not working, has
been dropped, dropped into water, damaged or left
outdoors.
4 NO SERVICEABLE PARTS. Incorrect re-assembly
or repair can cause a risk of electrical shock or injury
to persons when the appliance is used. Contact
Customer Service.
5 DO NOT pull or carry vacuum by the cord.
6 DO NOT unplug by pulling on cord; to unplug, grasp
the plug, not the cord.
7 DO NOT handle plug or appliance with wet hands.
8 DO NOT run the vacuum over the power cord.
9 DO NOT use the cord as a handle.
10 DO NOT close a door on the cord.
11 DO NOT pull cord around sharp corners. The use of
an extension cord is not recommended.
12 DO NOT leave appliance when plugged in.
13 Keep cord away from heated surfaces.
14 Turn off all controls before plugging or unplugging
vacuum cleaner.
15 Always turn off this appliance before connecting or
disconnecting motorised nozzle.
16 Store your appliance with the power cord secured
around the two cord holders-as shown in the storage
instructions.
IMPORTANT SAFETY INSTRUCTIONS
For Household Use Only
WHEN USING AN ELECTRICAL APPLIANCE,
BASIC SAFETY PRECAUTIONS SHOULD
ALWAYS BE OBSERVED, INCLUDING THE
FOLLOWING:
READ ALL INSTRUCTIONS BEFORE USING
YOUR SHARK®NAVIGATOR™LIFT-AWAY™.
IMPORTANT:
This appliance is not intended for use by persons with
reduced physical, sensory or mental capabilities, or
lack of experience and knowledge, unless they have
been given supervision or instruction concerning use of
the appliance by a person responsible for their safety.
Children shall not use or play with this appliance.
Close supervision is necessary to keep appliance out of
reach of children during use.
HOSE ATTACHMENTS:
1 DO NOT use if air flow is restricted; if the air paths,
the hose, or the accessories become blocked, turn
the vacuum cleaner off. Remove all obstructions
before you turn on the unit again.
2Keep the end of the hose and accessory openings
away from face and body.
3Keep cleaning tools and hose suction openings away
from hair, face, fingers, uncovered feet, or loose
clothing.
4Only use manufacturer’s recommended attachments.
GENERAL USE:
1 Use only as described in this manual.
2 DO NOT put any objects into openings. DO NOT use
with any opening blocked; keep free of dust, lint, hair,
and anything that may reduce air flow.
3 Keep your work area well lit.
4 Keep the vacuum moving over the carpet surface at
all times to avoid damaging the carpet fibers.
5 DO NOT place vacuum on unstable surfaces such as
chairs or tables.
6 DO NOT allow young children to operate the vacuum
or use as a toy. Close attention is necessary when
used near children.
7 DO NOT use without dust cup and/or filters
in place.
DUST CUP/FILTERS/ACCESSORIES:
Before turning on the vacuum:
1Make sure that all filters are thoroughly dry after
routine cleaning.
2Make sure that dust cup and all filters are in place
after routine maintenance.
3Make sure accessories are free of blockages.
4Use only manufacturer’s recommended accessories
and replacement parts
GENERAL CLEANING:
1 DO NOT pick up large-sized objects.
2 DO NOT pick up hard or sharp objects such as glass,
nails, screws or coins that could damage the vacuum
cleaner.
3 DO NOT pick up smoking or burning objects such as
hot coals, cigarette butts, or matches.
4 DO NOT pick up flammable or combustible materials
such as lighter fluid, gasoline, or kerosene or use
vacuum in areas where they may be present.
5 DO NOT pick up toxic solutions such as chlorine
bleach, ammonia, or drain cleaner.
6 DO NOT use in an enclosed space where vapors
are present from paint, paint thinner, moth-proofing
substances, flammable dust or other explosive or
toxic materials.
7 DO NOT vacuum up any liquids.
8 DO NOT immerse vacuum cleaner in water or other
liquids.
9 DO NOT use outdoors or on wet surfaces; use only
on dry surfaces.
10 Use extra care when cleaning on stairs.
SAVE THESE
INSTRUCTIONS

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CUSTOMER CARE - AU: 1800 890 840
CUSTOMER CARE - NZ: 0800 002 999
This manual covers model number:
NV350NZ 26
TECHNICAL SPECIFICATIONS
Voltage: 220-240V~
Hertz: 50/60Hz
Watts: 1200W
Power Nozzle: 80W
Getting Started 5
Mode 1: Upright Vac 7
Mode 2: Portable Lift-Away™9
Above-Floor Cleaning 10
Lift-Away™with Floor Nozzles 10
Storage 11
Maintenance 11
Emptying the Dust Cup 11
Cleaning the Pre-Motor Filters 12
Cleaning the Post-Motor HEPA Filter 13
Cleaning the Pet Power Brushes 13
Cleaning the Motorised Floor Brush 14
Checking for Blockages 14
Troubleshooting Guide 15
Warranty 18
Contents
Thank you for
purchasing
the Shark®
Navigator™
Lift-Away™
SGSEA/110659

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CUSTOMER CARE - NZ: 0800 002 999
FIRST THING’S FIRST, YOU NEED TO KNOW
WHAT’S IN THE BOX YOU JUST OPENED:
a Handle with Stretch Hose
bAccessory Holder
cExtension Wand
dPortable Lift-Away™
eMotorised Floor Brush*
f14 cm Crevice Tool
g60 cm Crevice Tool
hDusting Brush
iLarge Pet Power Brush
j Bare Floor Nozzle
kAccessory Bag (not shown)
*NOTE: Motorised floor brush may differ from what is
shown in the illustration above.
Your new Shark®Navigator™Lift-Away™vacuum cleaner can easily be configured into different cleaning
modes to meet all your cleaning needs: upright vacuum and portable Lift-Away™- both with constant
suction power.
MODES:
1UPRIGHT VAC
Upright vacuuming - floors and carpets. (Fig. 6)
Fig. 6 Fig. 7
2PORTABLE LIFT-AWAY™
Take the Lift-Away™with you around the house to
clean hard to reach places. (Fig. 7)
ACCESSORIES:
CREVICE TOOLS
Reach deep into narrow spaces and clean between
cushions, under radiators and baseboards and in
hard to reach crevices and corners. (Fig. 1)
DUSTING BRUSH
Dust shelves, lamp shades, window blinds, books,
furniture and other upholstered household items.
(Fig. 2)
ACCESSORY HOLDER
Designed to hold the crevice tool and dusting brush.
For quick access to tools when vacuuming and
cleaning around the house. (Fig. 3)
PET POWER BRUSH
This unique tool was engineered for fast and easy
removal of pet hair and ground in dirt from carpeted
stairs and upholstery. (Fig. 4)
BARE FLOOR NOZZLE
Ideal for bare floor cleaning and large and small
particle pick up. Low profile for easy access to any
area. (Fig. 5)
Fig. 3
Fig. 1 Fig. 2
a
e
c
d
b
f
g
h
i
j
Getting Started
Fig. 4 Fig. 5

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b
c
Upper Cord
Storage Wrap
To reduce the risk of electric shock, unplug the unit before assembling, adding or removing attachments or
converting modes.
WARNING: The On/Off switch is on the top of the Lift-Away™canister. Always ensure the power is OFF
(“O” position) before plugging and unplugging.
TO ASSEMBLE:
1Place the floor nozzle on a level surface.
2Align the tube of the floor nozzle with the tube on
the Lift-Away™canister and lower until you hear the
two pieces click into place. (Fig. 8)
When attaching the motorised floor brush, ensure
that the latching mechanism is fully locked in place
to ensure electrical connection has been made.
3Attach the end of the extension wand to the tube on
the back of the Lift-Away™canister until it clicks into
place. (Fig. 9)
4Slide the accessory holder (a) positioned opposite
the upper cord wrap, over the extension wand. Align
the tab with the groove and push down. (Fig. 10)
5Push the handle (b) onto the top of the extension
wand until you hear it click into place. (Fig. 10)
6Insert the end of the stretch hose (c) into the
connector on the back of the Lift-Away™canister.
(Fig. 10)
7Store the dusting brush (d) and the crevice tool (e)
on the mounts of the accessory holder. (Fig. 10)
Fig. 8 Fig. 9
Fig. 10
a
d
e
Mode 1: Upright Vac
TO USE:
1Rotate the cord release to quickly release the power
cord.
2Secure the power cord in the cord hook.
= Brush Roll ON
= Bare Floor
= OFF
WARNING: When vacuuming fine dust, e.g. sawdust,
sand, flour, talcum powder etc electrostatic charges
build up naturally. Under certain conditions these
charges will be released. To avoid the unpleasant
effects of these discharges, a metal strip has been
incorporated into the underside of the handle. Please
make sure that you keep your hand in constant
contact with this metal strip during vacuuming.
3Press the On/Off switch (a) to the “I” position to
vacuum bare floors (straight suction only) or to the
“II” position to engage the motorised floor brush (for
vacuuming carpets and rugs). (Fig. 11)
IMPORTANT: The motorised brush indicator light
(b) will illuminate green when motorised floor brush
is on, or red if there is a blockage or jam. (Fig. 11)
This feature is designed to protect your Lifetime
Belt that powers your motorised floor brush. See
Checking for Blockages on page 14.
4Gently press the floor nozzle down with your foot
while you grasp the handle and tilt it back towards
you. (Fig. 12)
NOTE: The rotating brush on the motorised floor
brush will not spin unless the nozzle is flat against
the floor and the handle is tilted back.
5Due to the huge suction power of this vacuum,
it may become necessary at times to adjust the
suction release (c) on the handle. (Fig. 11) If the
vacuum seems difficult to push or pull or if it is
lifting up area rugs, adjust the suction release
by rotating the collar 90° counterclockwise to
open the valve. Rotate the collar clockwise to
close the valve when you need high suction and
for vacuuming floors.
6Empty dust cup after vacuuming and periodically
during use when it appears full. (See “Maintenance”
section for instructions.)
7When you are finished vacuuming, turn the
vacuumoff.
Fig. 12
Fig. 11
b
Suction
Release Collar
a
Release suction
for easier push &
pull on high pile
carpets and
area rugs.
c

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CUSTOMER CARE - NZ: 0800 002 999
a
You can carry your vacuum cleaner
in both modes by the carry handle
located on top of the dust cup.
Fig. 15
Fig. 14
Fig. 13
Release suction when
dusting delicate objects,
furniture or draperies.
Fig. 16 Suction
Release Collar
a
Above-Floor Cleaning
Mode 2: Portable Lift-Away™Lift-Away™with Floor Nozzles
b
a
PORTABLE LIFT-AWAY™
1Separate the portable Lift-Away™canister from the
floor nozzle by pressing the red release button (a) on
the side of the canister. Gently hold the nozzle to the
floor with your foot and pull the canister up. (Fig. 13)
2Press the handle release button (a) and pull the
handle up or press the extension wand release
button (b) and pull the extension wand up. (Fig. 14)
3Attach desired accessory onto the end of either the
extension wand or the handle.
4Press the On/Off switch to the “I” position to turn
the vacuum on for above-floor cleaning and hold
the handle in one hand while you carry the portable
Lift-Away™around the house with the other hand.
(Fig. 15)
CLEAN ABOVE THE FLOOR IN UPRIGHT VAC
OR PORTABLE LIFT-AWAY™MODE
1Press the handle release button and pull the handle
up or press the extension wand release button and
pull the extension wand up.
2Attach desired accessory onto the end of either the
extension wand or the handle. (Fig. 16)
3Your vacuum has tremendous suction power.
Adjust the amount of suction with the suction
release on the handle. Open the valve (a) by
rotating the collar 90˚ counterclockwise for
low suction when doing light jobs such as
drapes or fine surfaces. Close the valve (a)
by rotating the collar clockwise 90˚ for high
suction and when using the hand held power
brush. (Fig. 16-a)
4Press the On/Off switch to the “I” position to turn
the vacuum on for above-floor cleaning.
IMPORTANT: Ensure vacuum is in upright position.
Do not use position “II” when cleaning above the
floor in the upright vac mode as this will engage
the motorised floor brush. The rotating brush may
damage your floor if run for a prolonged period of
time in one area.
Fig. 17
CLEAN THE FLOOR IN DETACHABLE CANISTER
MODE
1Press the extension wand release button and pull
the extension wand up.
2Attach desired floor nozzle onto the end the
extension wand. (Fig. 17)
3Press the On/Off switch to the “I” position to turn
the vacuum on for above-floor cleaning.
NOTE: The rotating brush will not rotate in
Detachable Canister mode.

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Fig. 19 Fig. 20
COMPONENT MAINTENANCE SCHEDULE
Rinse and air dry every 3 months under normal use.
Empty each time you vacuum.
Pre-Motor Foam Filter
Dust Cup
Rinse and air dry every 3 months under normal use. Pre-Motor Felt Filter
Clean once every 2 years or as needed.
Post-Motor HEPA Filter
1
2
3
4
3If needed, turn the dust cup upside down over the
trash receptacle and press the top door release
button. (Fig. 21) Tap gently to remove contents.
Use a dry cloth or paper towel to remove debris
stuck to the screen filter inside the dust cup. Press
the door shut again until it clicks.
4Replace the dust cup on top of the motor base. Hook
the two latches onto the tabs on the sides of the
dust cup and push down to lock.
EMPTYING THE DUST CUP
The dust cup needs to be emptied each time you vacuum
and periodically during cleaning, when the dust cup
appears full.
1Undo the latches on the sides of the dust cup by
lifting them up and outwards to remove the dust cup
from the motor base. (Fig. 19)
2Hold the dust cup over a trash receptacle and
press the bottom door release button. (Fig. 20)
Tap gently to empty contents. Press the door shut
again until it clicks.
Screen
Filter
Fig. 21 Fig. 22
Pre-Motor
Foam Filter
Felt Filter
Post Motor
HEPA Filter
IMPORTANT: Loss of Suction may occur if foam filters are not
cleaned every 3 months. Rinse and allow to air dry completely. Foam
filters may appear dirty after use - this is normal.
Maintenance
Fig. 18
Quick
Cord Release
Lower Cord
Storage Clip
Storage
STORE YOUR VACUUM SAFELY
1Convert your vacuum back to upright vac mode.
2Rotate the upper quick cord release to its upright
position and coil the power cord loosely around the two
clips. Clip the plug onto the cord to secure. (Fig. 18)
3Store the dusting brush and the crevice tool on the
mounts on the accessory holder.
4Store your vacuum cleaner safely in a cool dry area
where it will not be a hazard, will not get damaged
and will not cause damage to anyone or anything.
NOTE: Empty dust cup after cleaning and prior
to storing. (See “Maintenance” section for
instructions.)
To reduce the risk of electric shock, unplug the unit
before performing any cleaning, maintenance, or
troubleshooting checks.
Reassemble all parts securely before operating
vacuum.
DO NOT operate the vacuum without the pre-motor
filters and dust cup in place.
DO NOT operate the vacuum with WET filters.
IMPORTANT: Make sure all filters are completely
dry before inserting back into vacuum.
WARNING: Never insert sharp objects into any
opening to clear an obstruction.
IMPORTANT: Damages caused while clearing or
attempting to clear blockages are not covered under
your product’s limited warranty.
CLEANING THE PRE-MOTOR FILTERS
1Remove the dust cup.
2Pull the 2 filters out from the top of the motor base.
(Fig. 22)
3Rinse the filters thoroughly in lukewarm water until
the water runs clear.
DO NOT put the filter in the washing machine or
dishwasher.
NOTE: The material in the filter will discolor over
time. This is NORMAL and will not affect the
performance of the filter.
4Squeeze out excess water and let air-dry for at least
24 hours before replacing. Do not use a hair dryer or
other heating methods to dry.
5Place the felt filter in first, then the foam filter.
6Replace the dust cup.

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CLEANING THE MOTORISED FLOOR BRUSH
When your motorised floor brush needs cleaning or locks
onto an object, it automatically shuts down to prevent
damage to your lifetime belt. The indicator light will
illuminate red warning you to turn off the vacuum and
clear blockage immediately. The light will reset itself once
blockage has been cleared and power has been cycled on/
off or vacuum has been locked in the upright position.
1Detach the motorised floor brush from the portable
Lift-Away™canister.
2Inspect the opening underneath and the rotating
brush. If a build-up of debris is present, remove it.
Carefully cut anything wound around the rotating
brush with scissors. Avoid damaging or cutting the
bristles. (Fig. 28)
CHECKING FOR BLOCKAGES
Blockages may cause your vacuum to overheat and shut
down. To prevent this from happening, check potential
blockage areas after heavy use or if you detect a loss of
suction or poor cleaning performance.
1 Dust Cup
Dust cup may be full. Empty dust cup.
2 Pre-Motor & Post-Motor Filters
• Pre-motor filters require washing every 3 months
for optimum performance. The post-motor HEPA
filter needs to be washed every 2 years.
• Ensure that all the filters are clean.
3Accessories
• Check intake openings:
- Extension Wand
- Dusting Brush
- Crevice Tool
- Turbo Brush
Rotating
Brush
Fig. 28
Make sure you are working in a well
lit area and use a flashlight to help
search for blockages.
CLEANING THE POST-MOTOR HEPA FILTER
1Remove the filter cover from the front of the vacuum
by pulling up on the tab and pulling the cover away
from the vacuum. (Fig. 23)
2Take out the HEPA filter by pulling it straight out.
3Turn the filter over so that the dirty side is on the
bottom and vigorously tap it clean against a garbage
can to remove any dust. (Fig. 24)
4Wash the filter under the tap using lukewarm water
with the dirty side face down until the water runs
clear. (Fig. 25)
DO NOT put the filter in the washing machine or
dishwasher.
NOTE: The material in the filter will discolor over
time. This is NORMAL and will not affect the
performance of the filter.
5Allow the filter to air dry for 24 hours. Do not use a
hair dryer or other heating methods to dry.
6Once the HEPA filter is dry, replace it back into the
vacuum.
7Replace the cover by inserting the two tabs into the
holes at the top and then swinging the cover down
until it clicks into place.
Fig. 24
Fig. 23
Fig. 25
Maintenance - cont’d
Fig. 26
a
CLEANING THE PET POWER BRUSH
1 Slide the locking latch (a) forward and gently tilt
brush housing upward to open. (Fig. 26)
IMPORTANT: DO NOT force; it will not open all the
way.
2 Carefully remove any blockage or debris.
3 Turn the power brush over to inspect the rotating
brush and cut away any build-up of hair or string
wrapped around the rotating bristle brush with
scissors. (Fig. 27)
4Push the housing back down and slide the locking
latch backward to lock.
Fig. 27
4Hose and Connections to Vacuum
• Detach the stretch hose from the back of the
portable Lift-Away™canister by squeezing the
tabs together and pulling up. (Fig. 29) Straighten
out the hose and look inside for blockages.
• Remove the dust cup and extension wand and
separate the portable Lift-Away™canister from
the motorised floor brush. Look in all 4 openings
for any blockages. (Fig. 30)
5Motorised Floor Brush
• Detach the hose on the motorised floor brush
at the top by squeezing the tabs together and
pulling out, and at the bottom by pulling out the
connector. Inspect inside the 3 holes. (Fig. 31)
Fig. 29
Fig. 30
Fig. 31

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CUSTOMER CARE - NZ: 0800 002 999
PROBLEM POSSIBLE REASONS & SOLUTIONS
Vacuum is not
picking up dirt.
Check filters to see if they need cleaning. Follow instructions for rinsing and
drying the filters before re-inserting back into the vacuum. (See “Maintenance”
sections for instructions.)
Dust cup may be full; empty dust cup.
Check hose and hose connections for blockages; clear blockages if required.
If dust cup is empty, and attachment inlets are clear, check for other blockages.
(See “Checking for Blockages” for instructions.)
Vacuum lifts scatter rugs
(lightweight, movable rugs).
Suction is powerful. Take care when vacuuming scatter-type rugs or rugs with
delicately sewn edges. Open the suction release on the handle to decrease
suction power.
Move the On/Off switch to “I - Suction Only” position to disengage the brush roll
Airflow is restricted. No
suction or light suction.
Check filters to see if they need cleaning. Follow instructions for rinsing and
drying the filters before re-inserting back into the vacuum.
Dust cup may be full; empty dust cup.
Check hose, hose connections, nozzles and accessories for blockages; clear
blockages if required.
Close the suction release on the handle to increase suction power.
If dust cup is empty, and attachment inlets are clear, check for other blockages.
Brush roll does not spin
Immediately turn off and unplug vacuum, disconnect the nozzle and remove
blockage before reconnecting and turning vacuum back on.
Pull the handle toward you and release the floor nozzle to disengage the auto-
off feature.
Move the On/Off switch to the “II - Brush Roll On” position.
Vacuum turns off on its
own.
This vacuum cleaner is equipped with a motor protective thermostat. If for
some reason your vacuum overheats, the thermostat will automatically turn
the unit off. Should this occur, perform the following steps to restart the motor
thermostat:
1. Move the On/Off switch to the “O” (Off) position.
2. Unplug the vacuum.
3. Empty the dust cup and clean filters.
4. Check for blockages in hose, accessories and inlet openings.
5. Allow the unit to cool for a minimum of 45 minutes.
6. Plug in the vacuum.
7. Turn the On/Off switch to the “I” (On) position to restart the vacuum.
Note: If vacuum still does not start, contact us at the Customer Care numbers
at the bottom of these pages.
Troubleshooting Guide Notes

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FIVE (5) YEAR
LIMITED REPLACEMENT WARRANTY STATEMENT
If your product becomes defective due to faulty material or workmanship within a period of 5 years from the date of
purchase, we warrant to do the following:
• For New Zealand Consumers: We will replace the product with a new product, free of charge, or repair the
product at our cost, at our discretion.
• For Australian Consumers: Our goods come with guarantees that cannot be excluded under the Australian
Consumer Law. You are entitled to a replacement or refund for a major failure and for compensation for any other
reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods
fail to be of acceptable quality and the failure does not amount to a major failure.
Your warranty is subject to the following conditions:
• DO NOT operate the appliance with a damaged plug or cord, or if the unit has been dropped, damaged or
dropped in water. To avoid the risk of electric shock, do not disassemble or attempt to repair the appliance on
your own. If the supply cord is damaged, it must be replaced by a qualified electrician in order to avoid
a hazard. Incorrect re-assembly or repair can cause a risk of electrical shock or injury to persons when the
appliance is used.
• The product has not been misused, abused, neglected, altered, modified or repaired by anyone.
• The product has been subjected to fair wear and tear.
• The product has not been used for trade, professional or hire purposes.
• The product has not sustained damage through foreign objects, substances or accident.
Your warranty does not cover:
• Components that are subject to natural wear and tear caused by normal use in accordance with operating
instructions.
• Unauthorised/improper maintenance/handling or overload is excluded from this warranty.
• For guarantee claims you will need to submit a proof of purchase in the form of a valid receipt that displays date
and place of purchase.
This warranty does not replace but is in addition to your statutory rights.
This warranty does not apply to accessories supplied with the product.
This warranty applies only to the original purchaser and may not be transferred.
Replacement products will be covered by the limited warranty for the balance of the warranty period from the date of the
original purchase.
Please note:
Only defective product or parts returned to place of purchase will be replaced under this warranty.
New Zealand Contact: Australia Contact
Brand Developers Limited Brand Developers Aust Pty Ltd
Unit H, 686 Rosebank Road, 461 Plummer Street,
Avondale, 1026 Auckland, New Zealand PORT MELBOURNE, VIC 3207
FAX: [phone] FAX: [phone]
NZ Customer Care 0800 002 999 AUST Customer Care: 1800 890 840
Notes

Technical Details
Model number: NV350NZ 26
Main unit voltage: 220-240V~ 50/60Hz
Watts: 1200W
Power Nozzle: 80W
Copyright © Euro-Pro Operating LLC 2015
Euro-Pro , Lift-Away, Navigator and Shark are
trademarks of Euro-Pro Operating LLC.
Illustrations may differ from actual product.
NV350NZ_26_E_150616_6
Printed in China
SGSEA/110659