
1514
Vacuum is not picking up dirt. No suction or light suction
• Check filters to see if they need cleaning. Follow instructions for rinsing and drying the filters before re-inserting back into the vacuum.
• Dust cup may be full; empty dust cup.
• Check hose, hose connections, nozzles and accessories for blockages; clear blockages if required.
• Close the suction release on the handle to increase suction power.
Vacuum lifts area rugs
• Suction is powerful. Take care when vacuuming area rugs or rugs with delicately sewn edges. Open the suction release on the handle to
decrease suction power.
• Turn off the unit to disengage the brush roll and restart with the power button “ “ for suction only cleaning.
Brush roll does not spin
• Pull the handle toward you and release the floor nozzle to disengage the auto-off feature.
• Turn the unit on by pressing the power button “ “.
• Immediately turn off and unplug vacuum, disconnect the nozzle and remove blockage before reconnecting and turning vacuum back on.
Vacuum turns off on its own
• This vacuum cleaner is equipped with a motor protective thermostat. If for some reason your vacuum overheats, the thermostat will
automatically turn the unit off. Should this occur, perform the following steps to restart the motor thermostat:
1. Turn the unit off.
2. Unplug the vacuum.
3. Empty the dust cup and clean filters.
4. Check for blockages in hose, accessories and inlet openings.
5. Allow the unit to cool for a minimum of 45 minutes.
6. Plug in the vacuum.
7. Restart the unit by pressing the power button “ “.
NOTE: If vacuum still does not start, contact Customer Service at: 800-798-7398.
TROUBLE-
SHOOTING
GUIDE
WARNING: To reduce
the risk of electric
shock, the power cord
unit must be turned
off and disconnected
before maintenance/
troubleshooting checks.
Product Registration
Please visit www.sharkninjamanuals.com or call 1-800-798-7398 to register your new
Shark®product within ten (10) days of purchase. You will be asked to provide the store name,
date of purchase and model number along with your name and address.
The registration will enable us to contact you in the unlikely event of a product safety
notification. By registering you acknowledge to have read and understood the instructions for
use, and warnings set forth in the accompanying instructions.
ONE (1) YEAR LIMITED WARRANTY
EURO-PRO Operating LLC warrants this product to be free from material defects and
workmanship for a period of one (1) year from the date of purchase when utilised for normal
household use, subject to the following conditions, exclusions and exceptions.
The liability of EURO-PRO Operating LLC is limited solely to the cost of the repair or
replacement of the unit at our option. This Limited Warranty does not cover normal wear of
parts and does not apply to any unit that has been tampered with or used for commercial
purposes. This Limited Warranty does not cover damage caused by misuse, abuse, negligent
handling or damage due to faulty packaging or mishandling in transit. This Limited Warranty
does not cover damage or defects caused by or resulting from damages from shipping or
repairs, service or alteration to the product or any of its parts, which have been performed
by a repair person not authorized by EURO-PRO Operating LLC.
If your appliance fails to operate properly while in use under normal household conditions
within the warranty period, return the complete appliance and accessories, freight prepaid.
For assistance with warranty service options or customer support, please call our customer
care and product specialists at , call 1 (800) 798-7398 or visit our website
www.sharkninjamanuals.com.
If the appliance is found to be defective in material or workmanship, EURO-PRO
Operating LLC will repair or replace it free of charge. Proof of purchase is required and a
fee of $19.95 will apply to cover the cost of return freight. *
This Limited Warranty is extended to the original purchaser of the unit and excludes all other
legal, implied and/or conventional warranties. The responsibility of EURO-PRO Operating
LLC if any, is limited to the specific obligations expressly assumed by it under the terms of
this Limited Warranty. In no event is EURO-PRO Operating LLC liable for incidental or
consequential damages to anyone of any nature whatsoever. Some states do not permit the
exclusion or limitation of incidental or consequential damages, so the above may not apply
to you.
This Limited Warranty gives you specific legal rights, and you may also have other rights
which vary from state to state or from province to province.
*IMPORTANT: Carefully pack item to avoid damage in shipping. Be sure to
include proof of purchase date and to attach tag to item before packing with
your name, complete address and phone number with a note giving purchase
information, model number and what you believe is the problem with the
item. We recommend you insure the package (as damage in shipping is
not covered by your Limited Warranty). Mark the outside of your package
“ATTENTION CUSTOMER SERVICE”. We are constantly striving to improve
our products, therefore the specifications contained herein are subject to
change without notice.
**THIS WARRANTY IS FOR ALL COUNTRIES EXCEPT GERMANY**
Product Registration
Please visit www.sharkninjamanuals.com or call 1-800-798-7398 to register your new
Shark®product within ten (10) days of purchase. You will be asked to provide the store name,
date of purchase and model number along with your name and address.
The registration will enable us to contact you in the unlikely event of a product safety
notification. By registering you acknowledge to have read and understood the instructions
for use, and warnings set forth in the accompanying instructions.
TWO (2) YEAR LIMITED WARRANTY
EURO-PRO Operating LLC warrants this product to be free from material defects and
workmanship for a period of two (2) years from the date of purchase when utilised for normal
household use, subject to the following conditions, exclusions and exceptions.
The liability of EURO-PRO Operating LLC is limited solely to the cost of the repair or
replacement of the unit at our option. This Limited Warranty does not cover normal wear of
parts and does not apply to any unit that has been tampered with or used for commercial
purposes. This Limited Warranty does not cover damage caused by misuse, abuse, negligent
handling or damage due to faulty packaging or mishandling in transit. This Limited Warranty
does not cover damage or defects caused by or resulting from damages from shipping or
repairs, service or alteration to the product or any of its parts, which have been performed by
a repair person not authorized by EURO-PRO Operating LLC.
If your appliance fails to operate properly while in use under normal household conditions
within the warranty period, return the complete appliance and accessories, freight prepaid.
For assistance with warranty service options or customer support, please call our customer
care and product specialists at , call 1 (800) 798-7398 or visit our website
www.sharkninjamanuals.com.
If the appliance is found to be defective in material or workmanship, EURO-PRO
Operating LLC will repair or replace it free of charge. Proof of purchase is required and a
fee of $19.95 will apply to cover the cost of return freight. *
This Limited Warranty is extended to the original purchaser of the unit and excludes all other
legal, implied and/or conventional warranties. The responsibility of EURO-PRO Operating
LLC if any, is limited to the specific obligations expressly assumed by it under the terms of
this Limited Warranty. In no event is EURO-PRO Operating LLC liable for incidental or
consequential damages to anyone of any nature whatsoever. Some states do not permit the
exclusion or limitation of incidental or consequential damages, so the above may not apply
to you.
This Limited Warranty gives you specific legal rights, and you may also have other rights
which vary from state to state or from province to province.
*IMPORTANT: Carefully pack item to avoid damage in shipping. Be sure
to include proof of purchase date and to attach tag to item before packing
with your name, complete address and phone number with a note giving
purchase information, model number and what you believe is the problem
with the item. We recommend you insure the package (as damage in shipping
is not covered by your Limited Warranty). Mark the outside of your package
“ATTENTION CUSTOMER SERVICE”. We are constantly striving to improve
our products, therefore the specifications contained herein are subject to
change without notice.
**THIS WARRANTY IS FOR GERMANY ONLY**
www.sharkninjamanuals.com 800.798.7398