Sherlock SHBK01 User manual
Handbook
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Congratulations!
Your bike is safer now with Sherlock
What’s in the box
Device
Twin cap
MicroUSB cable
1
3
2
1 32
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3
1Initial charge
Charge the device for 2hrs
QUICK START
2Registration
Download the app, register and create your bike prole
3Pairing
Click on Add Sherlock on the bike preview and follow the instructions
4Installation
Install the device on your bicycle
5Everyday use
Turn on the device with the app whenever you park your bike
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Charge LED
25 mm 18 mm
120 mm
USB port
Head
Cap
Flexible joints
4
The cap protects Sherlock from dust and
moisture and makes it indistinguishable
from common end caps.
The hexagonal head prevents the device
from falling inside the handlebar.
Two joints make the device exible in order
to adapt to curved handlebars.
THE DEVICE
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Tip: if you travel for long distances or there is no power source around, you can use a powerbank
to charge Sherlock without removing it from the handlebar. 5
CHARGING THE DEVICE
You will be notied when the battery is fully
charged. It takes approximately 2 hours to fully
charge the device.
The battery lasts 2 weeks on average in standby
mode. You will be notied when the battery is
almost out of power.
2Insert the male plug in the MicroUSB port
1Remove the cap
3Connect the provided MicroUSB cable to a power source
Note: make sure the Charge LED turns on!
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6
REGISTRATION
Tip: allow push
notications to
receive battery and
theft updates.
Download Sherlock Bike
for iOS 9.0+
and Android 4.4+.
1Get the app
Create your account using your
email address or Facebook.
Sherlock
Facebook
2Register
Tap on the New Bike button,
enter your bicycle information
and picture.
New Bike
3Add new bike
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7
PAIRING
Tap on Add Sherlock button
next to the picture of your bike,
then tap on Connect button to
start the pairing.
Scan the barcode on the box
with your smartphone and wait
for the pairing to complete.
You will be asked to insert the
default 6 gure pin: 123456.
Choose a personal 6 gure pin
and set the update frequency of
the GPS position.
WARNING!
Store your personal pin
in a safe place. It will be
necessary to log in from
another phone or tablet.
31 Add Sherlock 2Scan the box Pin and rate setup
Add Sherlock
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8
INSTALLATION
WARNING!
If the device does not t, it may be a non-compatible handlebar. Never use a tool like a hammer to
force Sherlock in. If the hexagonal head slips inside the handlebar, it means that your handlebar is
not compatible. For more info, check the compatibility document on www.sherlock.bike.
Insert the protective cap on the head.
4
Do the hardware test to verify signal reception.
3
Insert the twin cap at the other end of the handlebar.
5
Push Sherlock slowly into the handlebar with the USB port
aligned to handlebar bending direction, if present.
The head of the device must meet the handlbar edge.
2
Remove caps, handles or anything that obstructs the bar end.
1
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General rule
Sherlock is designed to be hidden in the handlebar, with
the head exposed to the outside, in order to have a good
signal reception. Therefore it is not recommended to install
the device in a way that covers the head.
If you use bar tape
A. If there is enough space, the extra tape can be tucked
inside the bar.
B. If there is not enough space, the extra tape can be cut at
the bar edge.
Tip: if the device is too loose in the bar, wrap it with
insulating tape until it is securely adjusted. Check the inner
surface of the handlebar before the installation: there may
be obstacles in the way.
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10
Activate
Lock your bike with a padlock or a chain.
Activate Sherlock tapping the slider in the
main screen of the app.
On O
Deactivate
Deactivate Sherlock tapping the slider again.
Remove the lock from your bike.
EVERYDAY USE
WARNING!
Make sure that the alarm is ON before leaving the bike and OFF before unlocking and moving the bike.
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In case of theft
WARNING!
When activated, any movement of the bike triggers the notication and starts the GPS location.
The device is designed for tracking in case of theft. If an irregular connectivity trac is detected
the device may be remotely disabled and additional costs may be charged.
Tap on Tracking code to get your unique tracking
code and Bike Passport (ref.C).
Report the theft to the police immediately to
allow a prompt intervention.
3
4
If your bicycle is moved, Sherlock sends a push
notication to your phone (ref.A).
Tap on the notication to launch the app and
check the tracking of your bike (ref.B).
2
1
SHERLOCK
A B C
now
Tracking code
Tracking code *******
Download
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12
Proper use
The present handbook describes what is considered to be
the “proper use” of the device.
Sherlock S.r.l. is not responsible for any improper use of the
device. Read carefully the updated Terms of Service at
www.sherlock.bike.
Battery
The device has two lithium-ion batteries.
The Customer must therefore avoid opening, perforating,
dropping or knocking the device.
Cleaning
The USB port may collect some dirt or moisture, leading to
a bad electrical contact: check it and clean it every now and
then.
Pay attention to the condition of the casing whenever you
take the device out of the handlebar: if the casing cracks, it
can cause device failure.
Connectivity
The localisation service is provided in Countries listed at
www.sherlock.bike/en/availability-zones.
The Customer must not use the device outside those
Countries.
Localisation service is based on 2G network.
The device must be activated within 90 days from the
delivery.
The device is designed for tracking in case of theft.
If irregular connectivity trac is detected, or the device
is used outside the availability zones or it is not activated
within 90 days from the delivery, the device may be remotely
disabled and additional costs may be charged.
The Company assumes no responsibility if the Customer
uses the device outside the availability zones or if the GPS
or GSM/GPRS signals are weak or absent and a correct
localisation is not therefore possible.
WARNINGS
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Limitations
The device is splash-proof with cap on.
It is not waterproof: submersion of the device may cause
damage and will invalidate the Warranty.
The device is resistant to temperatures between -10°C and
+60°C. If exposed to temperatures exceeding +60°C the
device may catch re or explode.
Do not keep or use the device near radiators, microwave
ovens, cooking devices or high pressure containers: batteries
can be damaged or overheating can occur, leading to re.
Do not use the device in hospitals, on planes or vehicles,
near pacemakers (15 cm) or other medical devices.
Do not keep or use the device in potentially explosive
environments.
Do not keep or use the device near magnetic elds.
Do not put the device near or inside the mouth.
Do not bend the device over the limits described in the
compatibility document, available at www.sherlock.bike.
Do not disassemble, tamper with or try to x the device.
Any intervention could invalidate the Warranty and cause
damage to people and the surroundings.
Using the device to localize people or other people’s goods
could be illegal.
The use of the device is forbidden to children under the age
of 14 years old.
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14
Disposal
Once the device has reached the end of its life, it should NOT
be disposed of as common waste.
The device and the MicroUSB cable must be disposed as
electronic waste (WEEE).
The twin cap and the packaging foam must be treated as
plastic waste.
The box, the printed sleeve and this manual must be treated
as paper waste.
Declaration of conformity
Sherlock S.r.l. hereby declares that the device Sherlock Bike
v1.0 complies with the essential requirements and other
relevant provisions of the European 2014/53/EU Directive.
The complete Declaration of Conformity is available online
at: www.sherlock.bike/en/compliance.
FCC
This device complies with Part 15 of the FCC Rules.
Operation is subject to the following two conditions: (1)
this device may not cause harmful interference, and (2) this
device must accept any interference received, including
interference that may cause undesired operation.
Changes or modications not expressly approved by the
manufacturer could void the user’s authority to operate the
equipment.
MORE INFORMATION
Emissions Frequencies Peak power
GPRS/GSM 850 MHz 33 dBm
900 MHz 33 dBm
1800 MHz 30 dBm
1900 MHz 30 dBm
Bluetooth 2.4 GHz -20 to +4 dBm
GPS 1575.42 MHz -
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15
WARRANTY
Sherlock products are covered by the Legal Guarantee of
Conformity pursuant to Articles. 128-135 of the Legislative
Decree n. 206/2005 ( “Consumer Code”) ( “Guarantee Law”).
Sherlock is liable to the consumer for any lack of conformity
of the product at the time of delivery and which becomes
apparent within two years from delivery thereof. The lack of
conformity must be reported to Sherlock, under penalty of
voiding of such guarantee, within two months from the date
on which it was discovered. Unless proved otherwise, it is
assumed that any lack of conformity, that becomes apparent
within six months from the delivery of the Sherlock Product,
already existed on that date, unless this presumption is
incompatible with the nature of the product or the nature
of the lack of conformity. From the seventh month following
the delivery of the product, it will be the consumer’s
responsibility to prove that the defect existed at the time of
delivery of said product. In order to use the Legal Guarantee,
the User must rst provide evidence of the date of purchase
and delivery. Therefore, the User must retain the purchase
invoice, which Sherlock sends via e-mail, as well as DDT or
any other document that can conrm the date of purchase.
In the event of a lack of conformity of the product and if
Sherlock receives a valid complaint within 30 days from the
date of purchase, Sherlock will engage, at its discretion and
to the extent permitted by law,
• to repair the Product; or
• to replace the Product with a new or renovated Product.
In the event of a lack of conformity, to the extent permitted
by law, these are the sole and exclusive remedies available
to the user.
This legal guarantee is valid only in the Countries where the
Sherlock products and services are sold and activated by
Sherlock or by its authorized resellers or agents, and it is
permitted by the Italian law or the laws of such Countries.
The product, repaired or replaced, will be guaranteed for
the remainder of the original warranty period or for thirty
(30) days, or for any further period as specied by the
applicable jurisdiction.
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Product: Sherlock Bike
Sherlock S.r.l. - © 2014 - 2017 All rights reserved
C.so Casteldardo 30/A, 10129 Torino, Italy - www.sherlock.bike
Apple and the Apple logo are trademarks of Apple Inc., registered in the U.S. and other countries.
App Store is a service mark of Apple Inc., registered in the U.S. and other countries.
Google Play and the Google Play logo are trademarks of Google Inc.
The Bluetooth® word mark and logos are registered trademarks owned by the Bluetooth SIG, Inc.
and any use of such marks by Sherlock S.r.l. is under license.
Other trademarks and trade names are those of their respective owners.
Contacts
If you have any questions,
Stay connected
@sherlockbike
FCC ID: 2AMAY-SHBK01
PKG-SHBK01-EN01
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