Shoprider TE-FS4 User manual

mobility scooter owner’s manual
shoprider te-Fs4
shoprider new zealand

37
Contents
Introduction page 1
How to use this manual page 2
General warnings page 3 - 7
EMC (EMI) warnings page 8 - 9
Features page 10
Safety warnings & user guidance page 11 - 14
Tiller control functions page 15 - 16
Operating your scooter page 17 - 19
Guidance for safe operation & use page 20 - 22
Folding Your Scooter page 23
Batteries & charging page 24 - 28
Routine maintenance page 29
Specications page30
Troubleshooting page 31

Introduction
Thank you for choosing a Shoprider scooter.
Before using your scooter please read this manual carefully. It will
provide you with all the information you will require, however, if you have
any queries about the use, maintenance or safety of your scooter please
contact your supplier.
This scooter is designed for comfort, safety and durability and has been
exhaustively researched and tested by our experts.
It is intended for the use of people of all ages who may have difculty
walking distances or for periods of time. It is ideal for indoor and outdoor
use and suitable for users up to 91kg (200lbs) in weight. Please see
specications. Differing user weights can cause performance variation.
The scooter is designed to be driven on footpaths and to cross roads and
therefore should not be driven through mud, water, snow, sand, loose
gravel or any other unsound surfaces.
Electro Magnetic elds, such as those emitted by shop alarms may be
disturbed by use of the Scooter. The function of the scooter may also be
disturbed by Electro Magnetic elds emitted by shop alarms.
1

We at Shoprider want you to get the best out of your scooter.
This Owner’s Manual will familiarise you with the scooter and its features.
It contains guidance on everyday usage and general care in addition to
information on the high quality standards which we adhere to.
Your scooter will reach you in excellent condition having been personally
inspected before leaving our premises. By following the guidelines for
maintenance on page 29 your scooter will maintain its rst class condition
and give you years of complete reliability and satisfaction.
2
How to use this manual

3
WARNINGS
DO NOT OPERATE THE SCOOTER BEFORE READING AND
UNDERSTANDING THIS INSTRUCTION MANUAL.
IF YOU ARE IN DOUBT ABOUT THE MEANING OF THESE
INSTRUCTIONS, OR ANY OF THE CAUTIONS AND WARNINGS,
PLEASE CONSULT YOUR HEALTHCARE PROFESSIONAL, DEALER
OR RELEVANT TECHNICAL PERSONNEL.
FAILURE TO FULLY UNDERSTAND THE SCOOTER OPERATION MAY
RESULT IN AN UNEXPECTED RESPONSE FROM THE EQUIPMENT
WHICH CAN IN TURN LEAD TO POSSIBLE INJURY OR DAMAGE.
NOTES
Warning and Caution notices used in this manual, apply to hazards and
unsafe practices that could result in personal injury or damage to property.
WARNING
It is the responsibility of the individual user and their healthcare advisor
qualied in making such choices, to decide which scooter is suitable for the
user’s intended purpose.
With regards to restraints, seat positioning straps, posture correction or
other positional aids and accessories, it is the obligation of the qualied
healthcare professional in conjunction with the dealer to ensure the
suitability of such equipment for the safe operation of the scooter.
Serious injury can occur in the event of a fall from a mobility scooter.
We DO NOT RECOMMEND that a scooter user is transported in any type
of vehicle when seated in the scooter.
It is the opinion of Shoprider that users of mobility scooters
should be transferred into the appropriate vehicle seating system and use
should be made of the restraints available to the auto industry.
We DO NOT RECOMMEND any mobility scooter tie-down system at this
time.

4
GENERAL WARNINGS
PERSONAL & OPERATIONAL GUIDELINES
Drive proles should only be adjusted by healthcare professionals and
approved agents/dealers, who are totally conversant with the process.
They must also fully understand the user’s capabilities and the user’s ability
to operate the scooter safely.
Incorrect settings may cause injury or damage to the user, bystanders, the
scooter and/or nearby property.
To determine personal mobility limitations, practice combinations of
bending, reaching, mount and dismount techniques, whilst in the presence
of a healthcare professional. Practice the above techniques BEFORE
actively using the scooter.
For users with balance problems, practice the above techniques with the
aid of an assistant, in the presence of a healthcare professional.
DO NOT attempt to pick up objects that cause you to shift your weight in
the seat or require you to bend excessively in any direction. Such action
may result in the scooter tipping over or in injury to the person or both.
DO NOT use an escalator to move the mobility scooter between oors as
serious bodily injury could arise from such actions.
DO NOT drive on the road, dual carriageways or motorways.
DO NOT drive up, down or across inclines that have water, ice, oil or
any other slippery substance on the surface. Failure to note the above
conditions could cause loss of control.
DO NOT attempt to drive over kerbs or obstacles, (accept in accordance
with kerb climbing instructions where applicable). Disregarding this warning
could cause the mobility scooter to tip resulting in possible bodily harm.
DO NOT make sharp turns in forward or reverse at high speeds.
DO NOT lift the mobility scooter by it’s Tiller, Seat, Body Panels or by any
detachable assemblies. Always disassemble the scooter into it’s stowable
parts and then lift each assembly one at a time.

5
PERSONAL & OPERATIONAL GUIDELINES
DO NOT operate the mobility scooter without rst checking that it is safe to
do so. Always be aware of your surroundings.
DO NOT attempt to use your mobility scooter without rst checking that all
wiring harnesses are connected and all detachable parts/assemblies are
correctly aligned and rmly xed in place.
DO NOT use your mobility scooter without the anti-tipper wheels attached.
DO NOT attempt to t parts, accessories or adapters that are not authorised
by Shoprider.
DO NOT mount or dismount your mobility scooter without rst switching the
scooter OFF. This will ensure that the power is off and the scooter cannot
move unexpectedly.
DO NOT leave the power switch turned on whilst the scooter is unattended.
Children or inexperienced people may attempt to drive your scooter which
may result in damage or personal injury.
DO NOT connect any medical device, such as a ventilator, life support
machine etc. to the scooters electrical system. Failure of the equipment
may result from such connections.
DO NOT operate your mobility scooter whilst under the inuence of alcohol,
drugs or prescription medication that may impair judgement.
DO NOT operate your mobility scooter if you feel acutely unwell.
DO NOT operate your mobility scooter if your vision is seriously impaired.
If you have any doubts about health problems affecting your ability
to operate the mobility scooter safely, please consult your healthcare
professional.
Shoprider specically disclaims responsibility to all personal
injury and property damage that may occur during use which
does not comply with the relevant national or local statutes.
GENERAL WARNINGS

6
PERSONAL & OPERATIONAL GUIDELINES
DO NOT stand on any of the body panels, only the footboard.
DO NOT stand on the scooter seat.
DO NOT attempt to transfer into or out of the scooter seat without rst
checking that it is LOCKED into position. Attempting unsafe transfers can
result in bodily injury and/or damage.
DO NOT drive your scooter if the seat is not LOCKED in position.
DO NOT operate the scooter without ensuring that the Tiller is properly
adjusted and secured. After making any adjustment to the Tiller position
you must check that the Tiller is locked and secured into position BEFORE
driving. To check, gently push and pull the Tiller to make sure it is secured.
An unsecured Tiller could result in damage and/or bodily injury.
DO NOT attempt to climb, ascend, or descend ramps greater than
6 degrees, or transverse slopes with a gradient greater than 6 degrees.
When negotiating ramps or inclines, if the throttle lever is released a roll
back will occur.
In FORWARD motion the scooter will ROLLBACK approximately 30cms.
(1ft), before the brake engages.
In REVERSE motion the scooter will ROLLBACK approximately 90cms.
(3ft), before the brake engages.
GENERAL WARNINGS

GENERAL WARNINGS
PERSONAL & OPERATIONAL GUIDELINES
Check that all electrical connections are secure before using your scooter.
DO NOT under any circumstances, disconnect, cut, extend or otherwise
modify ANY of the wiring harnesses installed within or connected to your
mobility scooter.
DO NOT under any circumstances, disconnect, cut, extend or otherwise
modify ANY of the wiring harnesses installed within or connected to your
mobility scooter battery charger.
It is important that your mobility scooter battery charger is connected to a
properly installed electrical socket with an earthed outlet.
Failure to comply with the above requirements could result in a
possible SHOCK HAZARD.
DO NOT use any batteries that are not DEEP CYCLE GEL, AGM or
SEALED LEAD-ACID type. Other types of batteries are NOT SUITABLE.
Please read battery/battery charger information before installation.
DO NOT operate your mobility scooter during an electrical storm.
DO NOT leave your mobility scooter in a rain storm of any kind.
DO NOT use your mobility scooter in a shower or leave it in a damp
bathroom or sauna.
DO NOT leave your mobility scooter in a damp area for any length of time.
DO NOT Jet wash, hose down, or use an automated car-wash on your
mobility scooter.
Direct exposure to rain, sea spray or moisture could cause the mobility
scooter to malfunction electrically and mechanically and may cause rusting.
7

8
CAUTION: IT IS VERY IMPORTANT THAT YOU READ THIS
INFORMATION REGARDING THE POSSIBLE EFFECTS OF
ELECTRO MAGNETIC CONTAMINATION, (EMC) ON YOUR
MOBILITY SCOOTER. SOMETIMES THIS EFFECT IS ALSO
KNOWN AS ELECTRO MAGNETIC INTERFERENCE, (EMI).
EMC, (EMI), FROM RADIO-WAVE SOURCES.
Mobility scooters may be susceptible to EMC, which is interference from
electromagnetic energy, (EM), emitted from sources such as radio stations,
TV stations, amateur (HAM) radio transmitters, two way radios and mobile
phones. The interference, (from radio sources), can cause the mobility
scooter to release it’s brakes, move by itself, or move in an unintended
way. Permanent damage can also be done to the mobility scooters control
system.
The intensity of the interfering EM energy can be measured in volts per
meter, (V/m.).
Each mobility scooter can resist EMC up to a certain intensity.
This is known as the scooters “immunity level”.
The higher the immunity level, the greater the protection.
Current technology offers useful protection of at least 20 V/m. which
provides protection from the more common sources of radiated EMC.
There are a number of relatively strong electromagnetic elds present in
the everyday environment. Most of these sources are obvious and easy to
avoid, others are not so obvious and can be unavoidable.
By following the warnings listed, your risk of exposure to EMC will be
minimised.
EMC sources can be broadly classied into three types;
1. Hand-held portable transceivers, (transmitter-receivers with on-board
antenna). Examples are Walkie-Talkie, CB Radio, security, emergency
services, Mobile phones. Note that some cellular phones can transmit
signals while they are switched on but not being used.
2. Medium range mobile transmitters such as those used on emergency
services vehicles, taxis etc. These usually have antennas mounted on
the outside of the vehicle.
EMC (EMI) WARNINGS

9
3. Long-range transmitters and transceivers, such as commercial
broadcast transmitters, (radio and TV broadcast antenna towers) and
amateur (HAM) radios.
Note: Other types of hand-held devices such as cordless
phones, laptop computers, AM/FM radios, TV sets, CD
players, cassette players and small appliances, such as
electric shavers and hair dryers, are not likely to cause any
EMC problems to your mobility scooter.
Mobility scooter electromagnetic contamination, (EMC).
EM energy rapidly intensies the closer one moves to the transmitting
antenna, the source. Because of this it is possible to bring strong EM elds
unintentionally close to your mobility scooter’s control system. Mobile hand-
held radio type transceivers are of particular concern.
Whilst such devices are in use, it is possible that the EM radiation can affect
the mobility scooter’s movement and braking.
The following warnings are recommended to help prevent possible
interference with your mobility scooter’s control system.
1. Do not operate hand-held transceivers, such as CB radio or turn ON
cellular phones, whilst your mobility scooter is turned ON.
2. Be aware of nearby radio or television transmitters and try to avoid
coming too close to them.
3. If you experience unintended movement or brake release, switch your
scooter OFF as soon as it is safe to do so.
4. Adding accessories, components or modifying the mobility scooter, may
increase susceptibility to EMC (EMI).
Note: There is no easy way of assessing the effect of any
modication on a scooters EM immunity.
5. If you experience any EMC (EMI) related incidents, please report them
to your dealer, noting if there is a possible source of EM transmission
nearby.
EMC (EMI) WARNINGS

10
Features
CONTROL POD
PAGE 15-16
TILLER
PAGE 14 BATTERY
AND
CHARGER
PAGE 24-28
FREEWHEEL
PAGE 17
FOLDING FRAME
PAGE 23
TYRES
PAGE 13
TILLER LOCK
PAGE 14
SEATING
PAGE 23

11
Safety warning and user guidance
Getting on to your scooter
1. Ensure that the on-off switch or key switch is turned to the off position.
2. Stand at the side of the scooter, facing forwards.
3. Pull the armrest upwards and then rotate downwards.
4. Make sure that the seat is secure, with the backrest upright.
5. Steady yourself with your right hand on the tiller and place your right foot
onto the oorboard.
6. Gently lower yourself into the seat.
7. Ensure that both feet are placed rmly on the oorboard of the scooter .
8. Pull the armrest upwards and allow it to gently lock into position.
Note:
Before operating the scooter check that the tiller is not locked. If locked
release the tiller lock at the bottom of the tiller by moving it central to the
tiller.
Getting off your scooter
1. Bring your scooter to a complete stop.
2. Make sure that the on-off switch or key switch is turned to the off
position.
3. Pull the armrest upwards and then rotate downwards.
4. Put your left foot on the ground gently steadying yourself.
5. Carefully get out of the seat and stand by the side of your scooter with
both feet on the ground.
6. You may leave the armrest in this position or return it to normal.

12
Safety warning and user guidance
General safety warnings
Safety is important with any vehicle
that is power driven. Below are
some essential tips to safeguard
your use. These are not conclusive
and should be read in conjunction
with the sections which explain how
to adjust, operate and maintain
your vehicle.
Always ensure that your scooter is
switched off before attempting to
mount or dismount.
Do not attempt to operate your
scooter whilst standing next to it.
Always ensure that you are able
to operate all the controls from a
seated position, and that the seat is
securely locked into place.
Do not operate your scooter whilst
under the inuence of alcohol or
drugs, or if you are feeling acutely
unwell.
Please observe all relevant rules
and regulations pertaining to
pedestrians at all times.
Turning corners
Always reduce your speed
when turning corners,
particularly when travelling
downhill.
Disregard of this advice could
lead to your scooter tipping
over.
Kerb climbing
Do not attempt to mount or
dismount kerbs.
Always cross the road with caution
taking the safest and most direct
route.
Do not attempt to mount or
dismount footpaths in reverse.
Hill climbing
Where possible always travel up or
down hills or ramps directly facing
the slope of the hill.
This scooter has been tested to
climb an incline of no more than 6°.
See specications.
Do not attempt to climb inclines in
excess of this.
Do not traverse across the face of
a slope, in excess of 6°.
Always reduce your speed to the
minimum setting and use extreme
caution when reversing down hills.
Do not attempt to drive along with
the wheels at different levels,
e.g. along the footpath and road
simultaneously.
Please note that lap belts must
only be obtained and tted by
an authorised dealer and used
according to the advice of your
healthcare professional.

13
Safety warning and user guidance
Batteries
Always check the batteries are
sufciently charged before setting
off.
Always ensure that your batteries
are in good condition and that no
leakage has occurred.
Beware, battery uids are corrosive
and care should be taken at all
times to avoid contact with it. If it
comes into contact with the skin
or clothing, wash immediately with
soap and water. If it comes into
contact with the eye, immediately
ood the eye with running cold
water for at least 10 minutes and
seek medical attention.
Keep batteries upright at all times,
especially when transporting your
scooter.
Always charge your batteries in a
room with good ventilation.
Do not charge your batteries in
outdoor conditions.
Do not expose any part of your
charger, battery or scooter to direct
heat (i.e. Gas res or naked ame).
Tyres
Your scooter has solid tyres all
round. They do not require ination.
It is good practice to inspect the
tyres for damage or wear, regularly.
Emergency Braking
Turning off the power switch
whilst moving will switch off the
power causing immediate and full
braking. This method of stopping
is not recommended except in an
emergency.
Caution!
Routine use of emergency braking
will cause damage to your scooter.
Freewheel mechanism
Caution!
Transporting the scooter along a
slope in freewheel mode can be
dangerous. Take extra care if this
is necessary. Always re-engage the
freewheel device after use.
Never sit on your scooter whilst in
freewheel since the scooter will no
longer automatically stop.

14
Use of mobile phones
Mobile telephones or two way radio
devices must not be used while
operating the vehicle.
Use of mobile phones or two way
radios can cause excessively strong
electromagnetic elds. This may
interfere with the vehicle’s electronic
systems.
If mobile phones or mobile radios are
required to be used, the vehicle must
be brought to a halt and the power
turned off before any such device is
switched on or used.
If you are in any doubt about
your ability to drive the scooter
due to any medical condition
or treatment, then consult your
doctor.
Safety warning and user guidance
Tiller Adjustment
The scooter features an adjustable tiller which allows you to lock the tiller in the
most comfortable driving position. This feature also lets you fold the tiller down
fully, for transportation and stowage.
The tiller release lever is located on the lower right side of the tiller.
1. Support the tiller with your left hand.
2. Rotate the lever downwards to release.
3. Move the tiller to the desired position.
4. Rotate the lever upwards to lock.

15
Tiller control functions
Photo 1
Top Facia Panel
Hand Controls
All of the drive controls for the scooter are to be found on the Tiller Control
Box (Photo 1).
The Pre-set Speed Knob
Turning this knob to the left, reduces your available maximum speed.
Turning it to the right, increases the available maximum speed.
The Battery Gauge
This gives an approximation of battery charge.
The gauge is marked from “E” empty, to “F” full. For extra clarity there is
a coloured graduated scale ranging from RED, (E) through YELLOW to
GREEN, (F).
As the scooter moves over differing terrain, the Battery Gauge will dip up
and down, this is normal. For a more accurate indication, stop the scooter
and note the reading.
GREEN indicates ready for use.
YELLOW indicates batteries to be charged as soon as possible.
RED indicates charge batteries immediately.
TIP:
If you nd that your battery gauge has gone into the red whilst you are
out and about, you can increase the remaining range of your scooter by
reducing your maximum available speed, but you MUST charge your
scooter as soon as you can.
Key/Start
Switch
Battery
Gauge
Speed
Control Knob
Throttle
Lever
Control
Buzzer
Switch

16
Tiller control functions
Throttle Lever
The throttle lever offers nger-tip control of your scooter, (Photo 1).
It controls the speed as well as forward and reverse motion.
Pulling the right-hand side of the lever away from you with the right thumb,
moves the scooter forwards. Pulling the left-hand side of the lever away
from you with your left thumb, moves the scooter in reverse and sounds
a reversing beeper. The more you move the lever, the more your speed
increases up to its preset maximum. It is possible to operate your scooter
using one side of the throttle lever. To do this you must PUSH and PULL on
the chosen side of the throttle lever.
Note: One-hand operation requires careful concentration and is
more tiring than normal operation.
Horn Button
Pressing the yellow Horn button operates an audible buzzer. Use this
function to warn pedestrians of your presence when necessary.
On-Off Switch/Key Switch
Make sure that this switch is in the OFF position BEFORE getting on or off
the scooter.
Switching this switch to OFF whilst driving, will cause the scooter to stop
very abruptly. This is not recommended.
To protect battery charge, your scooter is tted with a sleep mode function.
If the key switch is left on without driving for 5 minutes, the battery gauge
will show full charge but the scooter will not drive. Simply turn the key off
and on again and you are ready to go.

17
Freewheel mechanism
A freewheel device disengages the power drive to allow manual operation
(Photo 2).
The freewheel is selected by pulling up the lever which is located at the
rear of the scooter. Once freewheel has been selected, the electronic drive
control system is disabled to prevent driving. This is a safety feature to
prevent you driving the scooter with the parking brake disengaged.
To turn off the freewheel and engage the motor, simply push the lever
downwards,(Photo 2).
Note: Use extreme caution in the freewheel mode, especially on
slopes/inclines. Letting go of your scooter whilst it is in
freewheel, can cause the scooter to roll unexpectedly.
This could cause damage or bodily harm.
Caution!
It is advisable that during the rst few sessions of operating your scooter
that the area around you is clear of obstacles and pedestrians.
Before operating your scooter, ensure the seat height has been adjusted to
your satisfaction, and the tiller angle has been set for optimum safety and
comfort.
Please see the “General Warnings”, “Getting on Your Scooter” and “Tiller
Adjustment” sections earlier in this handbook.
Operating your Scooter
Photo 2
Steps of Folding the Frame
Steps to Remove the Seat
9
Pull up the clutch handle to
make it detached
Power off the scooter and
batteries are switched off. Pull the bottom 1of the basket up, fold the left and right sides 2
inwards，then use the iron hook 4to hold it back tightly 3(as shown in
picture 1).
Pull the handle up first, then fold downwards, (as
picture above). The same for the other side.
Hold the handle behind the seat, and then pull the seat
up. The seat can now be folded forward. (as shown in
picture 2).
Pull the handle connection block open，fold the handle
downward, lock the handle connection block, then you can
tighten the handles so they do not sway.
Push the positioning pull handle up, fasten to the left
to fix/secure the front wheel beam (as the arrow in
above picture shows).
After folding Standing vertically Pulling away
After folding (picture 1)
After folding
(picture 2)
Handle
Quick separation of handle connection block
Positioning pull
handle
Front view

18
Operating your Scooter
Basic Driving
1. Make sure you are properly seated on the scooter and that the Speed
Control knob is turned fully to the left, towards the “tortoise” icon.
Note: Reverse movement of the scooter may not occur when
Speed Control Dial is turned fully anti-clockwise and
reversing up a slope.
2. Turn the On-Off key to the On position.
3. On tiller, use the throttle lever as described earlier.
You will gently accelerate. Release and you will gently stop.
Practice these two basic functions until you get used to them.
4. Steering the scooter is easy and logical. Be sure to remember to allow
enough clearance when turning corners so that the rear wheels clear
any obstacle.
5. Shortcutting a pavement corner can cause the back wheel to go off the
pavement, causing problems, if the corner is very rough. Avoid this at all
times by steering an exaggerated curve around the obstacle.
6. When steering in a tight spot, such as entering a doorway or when
turning around, stop the scooter and then turn the handlebar to where
you want to go, then apply power gently. This will make the scooter turn
very sharply. It is also recommended that the pre-set speed is set to a
slower setting to aid control in tight spots.
Exercise caution when reversing
7. Reversing requires attention.
Right hand push or left hand pull operation of the throttle lever will move
the scooter in forward motion.
When reversing, always turn the handelbars in the opposite direction to
the way you want to go.
The more you pull the throttle lever, the faster you will go.
Reverse speed is 50% slower than forward speed. If the scooter does
not move in reverse, carefuly turn the speed control knob clockwise until
the scooter moves gently backwards.