SHORE TEL ShoreGear 220E1 User manual

Introduction
About The ShoreGear 220E1
The ShoreGear 220E1 Voice Switch connects internal extensions or IP phones to a central
office (CO) digital trunk line.
The switch provides connectivity through:
Two RJ-45 LAN connectors
One RJ-45 E1 port for connecting the switch to a telephone company line
One RJ-45 E1 monitor port for connecting test equipment
One DB-9, RS-232C maintenance port (19200 bps, 8 bits, no parity, 1 stop bit, no
handshake) for serial communications
One audio input port (3.5 mm stereo) for connecting to a music-on-hold source
One audio output port (3.5 mm stereo) for connecting to a corporate paging system
or night bell
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The ShoreGear 220E1 Voice Switch package contains:
ShoreGear 220E1 Voice Switch
Power cord
Stick-on feet for surface installation
Mounting Ears and screws (attachable installation brackets)
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Installation Connections
Mounting the ShoreGear Voice Switch on a Flat Surface
If you plan to mount the switch on a flat surface, first attach the provided rubber feet
to the bottom corners of the device. (You can stack up to three switches in a surface
installation.)
Installation Equipment
To install the switch, you need the following equipment:
AC surge protector for the power connection
RJ-45 cables for connecting the switch to the local area network and telco lines
Music-on-hold source with a standard mini-headphone Y-adapter (optional)
#1 Phillips screwdriver.
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German: Das ShoreGear Voice-Schaltgerät auf einer ebenen
Oberfläche montieren
Wenn Sie planen, das Gerät auf einer ebenen Oberfläche zu montieren, befestigen Sie
zunächst die mitgelieferten Gummifüße an den unteren Ecken des Geräts. (Bei einer
Oberflächeninstallation können Sie bis zu drei Schaltgeräte übereinander stapeln.)
Default
Switch
Audio Output Port
(night bell)
Power
LED Network LEDs
LAN 2
Connector
RS-232C
Maintentance
Port
Status
LED
Audio Input Port
(music on hold)
Network
LEDs LAN 1
Connector
Monitor
Port
Telco
Port
Installing the ShoreGear 220E1 in a 19-inch Rack
The SG-220E1 is placed in a 19-inch rack only by mounting a ShoreGear Dual Tray into
the rack, then installing the SG-220E1 into the Tray. You can install the SG-220E1 on the
left or right side of the tray.
Refer to the Quick Install Guide for the ShoreGear Dual Tray for Tray installation
instructions and information on using the tray.
Use an RJ-45 E1 cable to connect your E1 line to the Telco port.
For detailed information on switch port and trunk configuration,
see the sections “Configuring Switches” and “Configuring Trunks”
in the ShoreTel Administration Guide.
Connecting an E1 Line
After setting up the network connections and configuring the ShoreGear 220E1 Voice
Switch for operations, you can connect your E1 line to the switch.
Powering on the ShoreGear Voice Switch
After connecting the switch to the network, power on the device by connecting it to an
AC power source.
Plug an AC surge protector (not provided) into a grounded AC power source.
Plug one end of the provided power cord into the receptacle on the back of the
switch, then plug the other end into the AC surge protector.
The power LED flashes momentarily, and remains lit.
If the LED is not lit, make sure the power cord is plugged into the switch and the
power source.
If the LED continues flashing, there is an internal error. Unplug the switch to power
it off, then power it back on. Refer to the “Configuring Switches” chapter in the
ShoreTel Administration Guide for information on flash patterns, or contact the
ShoreTel Support Services at http://www.shoretel.com.
The LAN ports auto-sense the network transport rate. When the network connection is
established, the network LED indicates a transport rate of 10 Mbps or 100 Mbps, and
whether the switch is receiving and transmitting data.
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Use an RJ-45 Ethernet cable to connect one or both of the LAN
ports to the network subnet.
While both ports can detect and respond to link status, the switch
uses only one LAN port at a time.
Connecting the ShoreGear Voice Switch to the Network
Once the ShoreGear 220E1 Voice Switch is secured to a rack or surface-mounted, you
can connect it to the data network.
Optional Connections
After connecting the voice switch to the LAN, you can make optional connections,
including input from a music-on-hold source or output to your internal paging system.
Connect a music-on-hold source (CD player or other audio
source) to the audio input port.
Connect your site’s paging system to the audio output port.
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Installation Location Requirements
To ensure optimum operating conditions for the SG 220E1 voice switch, verify the
operating environment is adequately ventilated, free of gas or airborne particles, and
isolated from electrical noise.

Configuration & Specifications Switch Status
960 Stewart Drive Sunnyvale, California 94085
Phone: [phone] OR +1.800.425.9385 Fax: [phone] www.shoretel.com
Quick Install Guide
ShoreGear 220E1 Voice Switch
TM
Copyright © 2007 ShoreTel. All rights reserved. ShoreTel, the ShoreTel logo, ShoreGear,
ShoreWare, and ShorePhone are trademarks of ShoreTel, Inc. in the United States and/or other
countries. All specifications are subject to change without notice.
PN 850-1099-01
Power LED
The power LED indicates the operating status of the switch.
Light Description
Steady The switch is powered on, and the internal software is running.
Flashing Two flashes indicates a failed internal self-test (i.e. hardware failure). Refer to “Configuring
Switches” in the ShoreTel Administration Guide for details on other flash patterns.
Off The switch is not powered on, or the software is not running.
Status LED
The status LED provides voice switch activity information.
Color Activity Description
Off No ports are assigned
Green Steady No ports are handling active calls
Green Flashing-Fast At least one port is handling an active call.
Yellow Steady No ports are handling active calls and at least one port is out of service.
Yellow Flashing-Slow The switch is not connected (or has lost connection) to a ShoreTel server.
Yellow Flashing-Fast At least one port is handling an active call and at least one port is out of
service.
Network LEDs
Each LAN connector porvides two LEDs (Link/Act and 100) that indicates the activity
and communication speed of the connected network.
LED Color/State Description
Link/Act Off This switch cannot detect an Ethernet network.
Link/Act Green-Steady This switch is connected to an Ethernet network.
Link/Act Green-Flashing This switch detects network data traffic.
100 Off Network interface is operating at 10 Mbps.
100 Green Network interface is operating at 100 Mbps.
E1 LEDs
The voice switch’s E1 LED lights provide information about line coding, network framing,
and loopback status.
LED Color/State Description
Line coding Green The HDB3 line coding signal is good.
Line coding Yellow This switch is receiving bipolar violations (BPV) at one-second intervals.
Line coding Red A loss of signal (LOS) has occurred.
Line coding Off The switch has no power.
Framing Green The E1 signal is in frame (synchronized)
Framing Yellow The CO has sent a yellow alarm.
Framing Yellow-Flashing The frame-bit error rate has exceeded its limits
Framing Red E1 signal is out-of-frame (OOF).
Framing Off The switch has no power.
LC/Framing Red-Flashing Loopback is enabled. (Loopback can be enabled from ShoreTel Director.)
Network Configuration
Once the ShoreGear voice switch is installed and powered on, it must be configured for
network operations. A voice switch gets a network configuration by assignment from a
DHCP or BOOTP server, or directly from an administrator console (see procedure below).
For more information on setting up a switch for automatic configuration by a DHCP or
BOOTP server, see the ShoreTel Planning and Installation Guide.
Configuring the Voice Switch from a Console
Use a straight-through serial cable, DB9 male to DB9 female, to connect the switch to
a console PC.
On the PC or laptop, start a terminal emulation program and connect to the voice
switch using these serial communication settings: 19200 bps, 8 data bits, no parity,
one stop bit, no handshake.
At the ShoreTel login prompt, press ENTER to display the Switch Options menu.
Type 3 and press ENTER to display a menu of configuration options.
Choose Menu Options and follow the onscreen instructions for setting network
parameters, including IP address, subnet mask, and gateway.
Specifications
Feature Specification
Dimensions 1.69 x 8.39 x 14.88 inches (43 x 213 x 378 mm)
Weight 5.3 lb (2.4 kg)
Input voltage 100-240 VAC, 50-60 Hz
Power consumption 1A max.
Humidity 0-90% relative humidity (non-condensing)
Operating temperature 0-50˚C
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Servicing Procedures
WARNING: The SG-220E1 contains no internal field serviceable parts. Return the
equipment to ShoreTel for any required service procedures.
CAUTION: Internal fuses should be serviced only by qualified ShoreTel personnel. If
internal fuses are blown and require replacement, return the SG-220E1 to ShoreTel for
service.