Show Tec Astro 360 RGBW V1 User manual

Astro 360 RGBW V1
Highlite International B.V. –Vestastraat 2 –6468 EX –Kerkrade –the Netherlands
Ordercode: 43023
MANUAL
ENGLISH

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Ordercode: 43023
Astro 360 RGBW
Table of contents
Warning ...............................................................................................................................................................................2
Safety Instructions .........................................................................................................................................................2
Operating Determinations ..........................................................................................................................................4
Rigging ............................................................................................................................................................................4
Connection with the mains.........................................................................................................................................6
Return Procedure..........................................................................................................................................................6
Claims..............................................................................................................................................................................6
Description of the device.................................................................................................................................................7
Frontside..........................................................................................................................................................................7
Backside .........................................................................................................................................................................8
Installation...........................................................................................................................................................................8
Set Up and Operation .......................................................................................................................................................8
Control Modes...............................................................................................................................................................9
One Astro (Auto and Manual) ................................................................................................................................9
One Astro (Sound-controlled) .................................................................................................................................9
Multiple Astros (Master/Slave control) ...................................................................................................................9
Multiple Astros (DMX Control)................................................................................................................................10
Fixture Linking...............................................................................................................................................................11
Data Cabling...............................................................................................................................................................11
Control Panel ...............................................................................................................................................................12
Control Mode ..............................................................................................................................................................12
DMX Addressing ..........................................................................................................................................................12
Menu Overview...........................................................................................................................................................13
Main Menu Options....................................................................................................................................................14
1. Stand-alone mode..............................................................................................................................................14
2. Settings...................................................................................................................................................................14
2.1. DMX-512 mode .................................................................................................................................................14
2.2. Channel mode .................................................................................................................................................14
2.3. Master/Slave mode .........................................................................................................................................15
2.4. Display ON/OFF.................................................................................................................................................15
2.5. Sound-controlled mode..................................................................................................................................15
2.6. Code ON/OFF ...................................................................................................................................................15
2.7. Manual mode ...................................................................................................................................................15
2.8. Manual DMX adjustment mode ....................................................................................................................16
DMX Channels .............................................................................................................................................................16
6 channels .................................................................................................................................................................16
10 channels...............................................................................................................................................................17
Maintenance....................................................................................................................................................................18
Replacing the Fuse.....................................................................................................................................................18
Troubleshooting ...............................................................................................................................................................18
No Light.........................................................................................................................................................................18
No Response to DMX..................................................................................................................................................19
Product Specifications....................................................................................................................................................20
Dimensions........................................................................................................................................................................21
Notes ..................................................................................................................................................................................22

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Astro 360 RGBW
Warning
Unpacking Instructions
Immediately upon receiving this product, carefully unpack the carton and check the contents to ensure
that all parts are present, and have been received in good condition. Notify the dealer immediately and
retain packing material for inspection if any parts appear damaged from shipping or the carton itself
shows signs of mishandling. Save the carton and all packing materials. In the event that a fixture must be
returned to the factory, it is important that the fixture be returned in the original factory box and packing.
Your shipment includes:
Showtec Astro 360 RGBW
Pro power cable (1,5 m)
2 brackets and 4 screws for truss mounting
User manual
LED Expected Lifespan
LEDs gradually decline in brightness over time. HEAT is the dominant factor that leads to the acceleration
of this decline. Packaged in clusters, LEDs exhibit higher operating temperatures than in ideal or singular
optimum conditions. For this reason, when all color LEDs are used at their fullest intensity, life of the LEDs is
significantly reduced. If improving the lifespan is of higher priority, place care in providing for lower
operational temperatures. This may include climatic-environmental and the reduction of overall
projection intensity.
Safety Instructions
Every person involved with the installation, operation and maintenance of this device has to:
be qualified
follow the instructions of this manual

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Astro 360 RGBW
Before the initial start-up, please make sure that there is no damage caused by transportation.
Should there be any, consult your dealer and do not use the device.
To maintain perfect condition and to ensure a safe operation, it is absolutely necessary for the user to
follow the safety instructions and warning notes contained in this manual.
Please consider that damages caused by manual modifications to the device are not subject to
warranty.
This device contains no user-serviceable parts. Refer servicing to qualified technicians only.
IMPORTANT:
The manufacturer will not accept liability for any resulting damages caused by the non-observance of
this manual or any unauthorized modification to the device.
•Never let the power cord come into contact with other cables! Handle the power cord and all
connections with the mains with particular caution!
•Never remove warning or informative labels from the unit.
•Never use anything to cover the ground contact.
•Never lift the fixture holding it by the projector-head, as the mechanics may be damaged. Always
hold the fixture by the transport handles.
•Never place any material over the lens.
•Never look directly into the light source.
•Never leave any cables lying around.
•Do not insert objects into air vents.
•Do not connect this device to a dimmerpack.
•Do not switch the device on and off in short intervals, as this will reduce the device’s life.
•Do not touch the device’s housing bare-handed during its operation (housing becomes very hot).
Allow the fixture to cool for at least 5 minutes before handling.
•Do not shake the device. Avoid brute force when installing or operating the device.
•Only use the device indoors, avoid contact with water or other liquids.
•Only operate the fixture after having checked if the housing is firmly closed and all screws are tightly
fastened.
•Only operate the device after having familiarized with its functions.
•Avoid flames and do not put close to flammable liquids or gases.
•Always keep the case closed while operating.
•Always allow a free air space of at least 50 cm around the unit for ventilation.
•Always disconnect power from the mains, when device is not used or before cleaning! Only handle
the power cord holding it by the plug. Never pull out the plug by tugging the power cord.
•Make sure that the device is not exposed to extreme heat, moisture or dust.
•Make sure that the available voltage is not higher than stated on the rear panel.
•Make sure that the power cord is never crimped or damaged. Check the device and the power
cord from time to time.
•If the lens is obviously damaged, it has to be replaced.
•If device was dropped or struck, disconnect mains power supply immediately. Have a qualified
engineer inspect for safety before operating.
•If the device has been exposed to drastic temperature fluctuation (e.g. after transportation), do not
switch it on immediately. The arising condensation water might damage your device. Leave the
device switched off until it has reached room temperature.
•If your Showtec device fails to work properly, discontinue the use immediately. Pack the unit securely
(preferably in the original packing material), and return it to your Showtec dealer for service.
•For adult use only. Moving head must be installed beyond the reach of children. Never leave the unit
running unattended.
•Never attempt to bypass the thermostatic switch or fuses.
•For replacement use fuses of same type and rating only.

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Astro 360 RGBW
•The user is responsible for correct positioning and operating of the Astro. The manufacturer will not
accept liability for damages caused by the misuse or incorrect installation of this device.
•This device falls under protection class I. Therefore it is essential to connect the yellow/green
conductor to earth.
•Repairs, servicing and electric connection must be carried out by a qualified technician.
•WARRANTY: Till one year after date of purchase.
Operating Determinations
•This device is not designed for permanent operation. Consistent operation breaks will ensure that the
device will serve you for a long time without defects.
•The minimum distance between light output and the illuminated surface must be bigger than 1
meter.
•The maximum ambient temperature ta= 40°C must never be exceeded.
•The relative humidity must not exceed 50 % with an ambient temperature of 40° C.
•If this device is operated in any other way than the one described in this manual, the product may
suffer damages and the warranty becomes void.
•Any other operation may lead to dangers like short-circuit, burns, electric shock, crash, etc.
You endanger your own safety and the safety of others!
Rigging
Please follow the European and national guidelines concerning rigging, trussing and all
other safety issues.
Do not attempt the installation yourself !
Always let the installation be carried out by an authorized dealer !
Procedure:
•If the projector is lowered from the ceiling or high joists, professional trussing systems have to be used.
•Use a clamp to mount the projector, with the mounting bracket, to the trussing system.
•The projector must never be fixed swinging freely in the room.
•The installation must always be secured with a safety attachment, e.g. an appropriate safety net or
safety cable.
•When rigging, derigging or servicing the projector, always make sure, that the area below the
installation site is secured and that there are not any unauthorized people around.

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The Astro may never be hanged at a 90 degree angle !!
The Astro can be placed on a flat stage floor or mounted to any kind of truss with a clamp.
Improper installation can cause serious injuries and/or damage of property!

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Astro 360 RGBW
Connection with the mains
Connect the device to the mains with the power-plug.
Always check if the right color cable is connected to the right place.
International
EU Cable
UK Cable
US Cable
Pin
L
BROWN
RED
YELLOW/COPPER
PHASE
N
BLUE
BLACK
SILVER
NEUTRAL
YELLOW/GREEN
GREEN
GREEN
PROTECTIVE GROUND
Make sure that the device is always properly connected to the earth!
Improper installation can cause serious injuries and/or damage of property!
Return Procedure
Returned merchandise must be sent prepaid and in the original packing, call tags will not be issued.
Package must be clearly labeled with a Return Authorization Number (RMA number). Products returned
without an RMA number will be refused. Highlite will not accept the returned goods or any responsibility.
Call Highlite 0031-455667723 or mail [e-mail] and request an RMA prior to shipping the fixture.
Be prepared to provide the model number, serial number and a brief description of the cause for the
return. Be sure to properly pack fixture, any shipping damage resulting from inadequate packaging is the
customer’s responsibility. Highlite reserves the right to use its own discretion to repair or replace
product(s). As a suggestion, proper UPS packing or double-boxing is always a safe method to use.
Note: If you are given an RMA number, please include the following information on a piece of paper
inside the box:
01) Your name
02) Your address
03) Your phone number
04) A brief description of the symptoms
Claims
The client has the obligation to check the delivered goods immediately upon delivery for any short-
comings and/or visible defects, or perform this check after our announcement that the goods are at their
disposal. Damage incurred in shipping is the responsibility of the shipper; therefore the damage must be
reported to the carrier upon receipt of merchandise.
It is the customer's responsibility to report and submit claims with the shipper in the event that a fixture is
damaged due to shipping. Transportation damage has to be reported to us within one day after receipt
of the delivery.
Any return shipment has to be made post-paid at all times. Return shipments must be accompanied with
a letter defining the reason for return shipment. Non-prepaid return shipments will be refused, unless
agreed otherwise in writing.
Complaints against us must be prepared in writing or sent by fax within 10 working days after receipt of
the invoice. After this period complaints will not be handled anymore.
Complaints will only then be considered if the client has so far complied with all parts of the agreement,
regardless of the agreement from which the obligation is resulting.

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Astro 360 RGBW
Description of the device
Features
The Astro 360 RGBW is a moving head effect with high output and great effects.
Input voltage: 100-240V AC, 60/50Hz
Power consumption: 110W
DMX channels: 6, 10 channels
Light source: 8 x 10W LED
LCD display for easy setup
Control modes: Auto, Manual, Sound-controlled, Master/Slave, DMX-512
Control protocol: DMX-512
Beam Angle: 3°
Dimmer: 0-100%
Strobe: 0-20Hz
Pan: 360°
Tilt: 180°
Connections: Pro power connector & 3-pin XLR IN/OUT
Housing: Metal & Flame retardant plastic
IP rating: IP20
Fuse: F3AL/250V
Dimensions: 265 x 147 x 333 mm (LxWxH)
Weight: 7 kg
Frontside
Fig. 01
01) 8 x 10W LED
02) LCD display + menu buttons
03) Carry handle

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Astro 360 RGBW
Backside
04) Pro power connector 100-240V IN
05) Pro power connector 100-240V OUT
06) Fuse F3AL/250V
07) Built-in microphone
08) 3-pin DMX signal connector IN
09) 3-pin DMX signal connector OUT
Installation
Remove all packing materials from the Astro 360 RGBW. Check if all foam and plastic padding is
removed. Connect all cables.
Do not supply power before the whole system is set up and connected properly.
Always disconnect from electric mains power supply before cleaning or servicing.
Damages caused by non-observance are not subject to warranty.
Set Up and Operation
Follow the directions below, as they pertain to your preferred operation mode.
Before plugging the unit in, always make sure that the power supply matches the product specification
voltage. Do not attempt to operate a 120V specification product on 230V power, or vice versa.
Connect the device to the main power supply.
Fig. 02

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Astro 360 RGBW
Control Modes
There are 5 modes:
•Stand-alone
•Manual
•Sound-controlled
•Master/Slave
•DMX-512 (6CH, 10CH)
One Astro (Auto and Manual)
01) Fasten the effect light to a firm trussing. Leave at least 0,5 meter on all sides for air circulation.
02) Plug the end of the electric mains power cord into a proper electric power supply socket.
03) When the Astro is not connected with a DMX cable, it functions as a stand-alone device.
Please see pages 14-16 for more information about the Stand-alone mode and Manual mode.
One Astro (Sound-controlled)
01) Fasten the effect light to a firm trussing. Leave at least 0,5 meter on all sides for air circulation.
02) Plug the end of the electric mains power cord into a proper electric power supply socket.
03) Turn on the music. If the device is set to sound-control, then the Astro will react to the beat of the
music. Please see page 15 for more information about the sound-control options.
Multiple Astros (Master/Slave control)
01) Fasten the effect light onto firm trussing. Leave at least 0,5 meter on all sides for air circulation.
02) Use a 3-pin XLR cable to connect the Astro.
The pins:
01) Earth
02) Signal -
03) Signal +
03) Link the units as shown in fig. 03. Connect the first unit's DMX "out" socket with the second unit's "in"
socket, using a DMX-signal cable. Repeat this process to link the second, third, and fourth units.
You can use the same functions on the master device as described on pages 14-16 (Stand-alone,
Manual or Sound-controlled mode). This means that you can set your desired operation mode on
the master device and all slave devices will react the same as the master device.
Multiple Astros (Master/Slave control)
Fig. 03

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Astro 360 RGBW
Multiple Astros (DMX Control)
01) Fasten the effect light to a firm trussing. Leave at least 0,5 meter on all sides for air circulation.
02) Always use a safety cable (ordercode 70140 / 70141).
03) Use a 3-pin XLR cable to connect the Astros and other devices.
04) Link the units as shown in fig. 04. Connect the first unit's DMX "out" socket with the second unit's "in"
socket, using a DMX-signal cable. Repeat this process to link the second, third, and fourth units.
05) Supply electric power: Plug electric mains power cords into each unit's Pro power socket, then plug
the other end of the mains power cord into proper electric power supply sockets, starting with the
first unit. Do not supply power before the whole system is set up and connected properly.
Multiple Astros DMX Set Up
Fig. 04
Note : Link all cables before connecting electric power

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Astro 360 RGBW
Fixture Linking
You will need a serial data link to run light shows of one or more fixtures using a DMX-512 controller or to
run synchronized shows of two or more fixtures set to a master/slave operating mode. The combined
number of channels required by all the fixtures on a serial data link determines the number of fixtures the
data link can support.
Important:
Fixtures on a serial data link must be daisy-chained in a single line. To comply with the
EIA-485 standard, no more than 30 devices should be connected on one data link.
Connecting more than 30 fixtures on one serial data link without the use of a DMX optically
isolated splitter may result in deterioration of the digital DMX signal.
Maximum recommended DMX data link distance: 100 meters
Maximum recommended number of fixtures on a DMX data link: 30 fixtures
Data Cabling
To link fixtures together, you must obtain data cables. You can purchase DAP Audio certified DMX cables
directly from a dealer/distributor or construct your own cable. If you choose to create your own cable,
please use data-grade cables that can carry a high quality signal and are less prone to electromagnetic
interference.
DAP Audio DMX Data Cables
•DAP Audio Basic microphone cable for allround use. bal. XLR/M 3-pin > XLR/F 3-pin.
Ordercode FL01150 (1,5 m), FL013 (3 m), FL016 (6 m), FL0110 (10 m), FL0115 (15 m), FL0120 (20 m).
•DAP Audio X-type data cable XLR/M 3-pin > XLR/F 3-pin. Ordercode FLX0175 (0,75 m),
FLX01150 (1,5 m), FLX013 (3 m), FLX016 (6 m), FLX0110 (10 m).
•DAP Audio cable for the demanding user with exceptional audio-qualities and connector made by
Neutrik®. Ordercode FL71150 (1,5 m), FL713 (3 m), FL716 (6 m), FL7110 (10 m).
•DAP Audio cable for the demanding user with exceptional audio-qualities and connector made by
Neutrik®. Ordercode FL7275 (0,75 m), FL72150 (1,5 m), FL723 (3 m), FL726 (6 m), FL7210 (10 m).
•DAP Audio 110 Ohm cable with digital signal transmission. Ordercode FL0975 (0,75 m),
FL09150 (1,5 m), FL093 (3 m), FL096 (6 m), FL0910 (10 m), FL0915 (15 m), FL0920 (20 m).

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Astro 360 RGBW
The Astro 360 RGBW can be operated with a controller in control mode or without the controller in
stand-alone mode.
Control Panel
A) LCD display
B) MENU button
C) UP button
D) DOWN button
E) ENTER button
Fig. 05
Control Mode
The fixtures are individually addressed on a data-link and connected to the controller.
The fixtures respond to the DMX signal from the controller. (When you select the DMX address and save it,
the controller will display the saved DMX address, next time.)
DMX Addressing
The control panel on the front side of the base allows you to assign DMX fixture addresses, which is the first
channel with which the Astro will respond to the controller.
Please note, when you use the controller, the unit has 10 channels.
When using multiple Astros, make sure you set the DMX addresses right.
Therefore, the DMX address of the first Astro should be 1(001); the DMX address of the second Astro
should be 1+10=11 (011); the DMX address of the third Astro should be 11+10=21 (021), etc.
Please, be sure that you do not have any overlapping channels in order to control each Astro correctly.
If two or more Astros are addressed similarly, they will work similarly.
Controlling:
After having addressed all Astro fixtures, you may now start operating these via your lighting controller.
Note: After switching on, the Astro will automatically detect whether DMX 512 data is received or not.
If there is no data received at the DMX-input, the “LED “ on the control panel will not flash.
If not, the problem may be:
•The XLR cable from the controller is not connected with the input of the Astro 360 RGBW.
•The controller is switched off or defective, the cable or connector is detective, or the signal wires are
swapped in the input connector.
Note: It is necessary to insert an XLR termination plug (with 120 Ohm) in the last fixture in order to ensure
proper transmission on the DMX data link.
Display Off after 10 seconds
When no button is pressed for 10 seconds, the display will turn off.
To light up the display, you have to press the MENU, UP, DOWN or ENTER button.
Once you have pressed the button, the display will light up.

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Menu Overview

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Astro 360 RGBW
Main Menu Options
Stand-alone mode
DMX-512 mode
Channel mode
Master/Slave mode
Display ON/OFF
Sound-controlled mode
Code ON/OFF
Manual mode
1. Stand-alone mode
When this menu is active, the device will run the built-in color chase.
01) Press the MENU button until the display shows .
02) The device will now run the built-in color chase.
2. Settings
01) When the display shows , press the MENU button to access the device’s settings.
02) The display will show . Press the UP/DOWN buttons to toggle between the following
menu options:
2.1. DMX-512 mode
With this menu you can set the device’s DMX starting address.
01) While in the main menu, press the UP/DOWN buttons until the display shows .
02) Press the ENTER button to open the menu.
03) Press the UP/DOWN buttons to set the desired DMX starting address. The adjustment range is
between 001-511.
04) Press the ENTER button to confirm your choice.
2.2. Channel mode
With this menu you can set the device’s channel mode.
01) While in the main menu, press the UP/DOWN buttons until the display shows .
02) Press the ENTER button to open the menu.
03) Press the UP/DOWN buttons to toggle between the 2 channel modes: 6 and 10 channels.
04) Press the ENTER button to confirm your choice.

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2.3. Master/Slave mode
With this menu you can set the device as a master or a slave device.
01) While in the main menu, press the UP/DOWN buttons until the display shows .
02) Press the ENTER button to open the menu.
03) Press the UP/DOWN buttons to set the device as a master (MAST) or a slave (SLAVE).
04) Press the ENTER button to confirm your choice.
2.4. Display ON/OFF
With this menu you can set the device as a master or a slave device.
01) While in the main menu, press the UP/DOWN buttons until the display shows .
02) Press the ENTER button to open the menu.
03) Press the UP/DOWN buttons to choose between:
ON (display continuously ON)
OFF (display OFF after 10 seconds of remaining idle)
04) Press the ENTER button to confirm your choice.
2.5. Sound-controlled mode
With this menu you can set the device as a master or a slave device.
01) While in the main menu, press the UP/DOWN buttons until the display shows .
02) Press the ENTER button to open the menu.
03) Press the UP/DOWN buttons to activate (ON) or deactivate (OFF) Sound-controlled mode.
04) Press the ENTER button to confirm your choice.
05) If you have chosen ON, the device will react to the beat of the background music.
2.6. Code ON/OFF
With this menu you can switch the code ON or OFF.
01) For proper functioning, please set the Code Menu always to ON .
2.7. Manual mode
With this menu you can manually adjust the available DMX channels, corresponding with various
functions.
01) While in the main menu, press the UP/DOWN buttons until the display shows .
02) Press the ENTER button to open the menu.
03) Press the UP/DOWN buttons to activate (ON) or deactivate (OFF) Manual mode.
04) Press the ENTER button to confirm your choice.

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2.8. Manual DMX adjustment mode
If Manual mode is active (see above), you will be able to manually adjust the values of the available
DMX channels. This mode will not work if Manual mode is switched OFF.
01) While in the main menu, press the UP/DOWN buttons until the display shows one of the following
options: .
02) Once you have chosen the channel which you want to edit, press the ENTER button to open the
menu.
03) Press the UP/DOWN buttons to increase/decrease the channel value. The adjustment range is
between 0-255.
04) The channel functions are described in chapter DMX channels (see page 16).
DMX Channels
6 channels
Channel 1 –Horizontal movement (Pan)
Push the slider up, in order to move head horizontally (PAN).
Gradual head adjustment between 0-127. The head can be turned by 360° and stopped at any position
you wish.
Counterclockwise continuous rotation between 128-191, from fast to slow.
Clockwise continuous rotation between 192-255, from slow to fast.
Channel 2 –Vertical movement (Tilt)
Push the slider, up in order to move head vertically (TILT).
Gradual head adjustment from one end of the slider to the other (0-255, 128-center).
The head can be turned by 180° and stopped at any position you wish.
Channel 3 –LED rotation
Push the slider up, in order to rotate the LEDs.
Gradual head adjustment between 0-127. The head can be turned by 360° and stopped at any position
you wish.
Counterclockwise continuous rotation between 128-191, from fast to slow.
Clockwise continuous rotation between 192-255, from slow to fast.
Channel 4 –Dimmer
0-255
Dimmer intensity, from dark to bright
Channel 5 –Strobe Dimmer must be open
0-9
Not functional
10-255
Strobe flash frequency, from low to highest frequency
Channel 6 –Color chase Dimmer must be open
0-4
Not functional
5-255
Color chase, from slow to fast

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10 channels
Channel 1 –Horizontal movement (Pan)
Push the slider up, in order to move head horizontally (PAN).
Gradual head adjustment between 0-127. The head can be turned by 360° and stopped at any position
you wish.
Counterclockwise continuous rotation between 128-191, from fast to slow.
Clockwise continuous rotation between 192-255, from slow to fast.
Channel 2 –Vertical movement (Tilt)
Push the slider, up in order to move head vertically (TILT).
Gradual head adjustment from one end of the slider to the other (0-255, 128-center).
The head can be turned by 180° and stopped at any position you wish.
Channel 3 –LED rotation
Push the slider up, in order to rotate the LEDs.
Gradual head adjustment between 0-127. The head can be turned by 360° and stopped at any position
you wish.
Counterclockwise continuous rotation between 128-191, from fast to slow.
Clockwise continuous rotation between 192-255, from slow to fast.
Channel 4 –Dimmer
0-255
Dimmer intensity, from dark to bright
Channel 5 –Strobe Dimmer must be open
0-9
Not functional
10-255
Strobe flash frequency, from low to highest frequency
Channel 6 –Color chase Dimmer must be open
0-4
Not functional
5-255
Color chase, from slow to fast
Channel 7 –Red Dimmer must be open
0-63
Not functional
64-127
Red 1 ON
128-191
Red 2 ON
192-255
Red 1 and 2 ON
Channel 8 –Green Dimmer must be open
0-63
Not functional
64-127
Green 1 ON
128-191
Green 2 ON
192-255
Green 1 and 2 ON
Channel 9 –Blue Dimmer must be open
0-63
Not functional
64-127
Blue 1 ON
128-191
Blue 2 ON
192-255
Blue 1 and 2 ON
Channel 10 –White Dimmer must be open
0-63
Not functional
64-127
White 1 ON
128-191
White 2 ON
192-255
White 1 and 2 ON

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Maintenance
The operator has to make sure that safety-related and machine-technical installations are to be
inspected by an expert after every year in the course of an acceptance test.
The operator has to make sure that safety-related and machine-technical installations are to be
inspected by a skilled person once a year.
The following points have to be considered during the inspection:
01) All screws used for installing the device or parts of the device have to be tightly connected and
must not be corroded.
02) There may not be any deformations on housings, fixations and installation spots.
03) Mechanically moving parts like axles, eyes and others may not show any traces of wearing.
04) The electric power supply cables must not show any damages or material fatigue.
The Astro 360 RGBW requires almost no maintenance. However, you should keep the unit clean.
Otherwise, the fixture’s light output will be significantly reduced. Disconnect the mains power supply, and
then wipe the cover with a damp cloth. Do not immerse in liquid. Wipe lens clean with glass cleaner and
a soft cloth. Do not use alcohol or solvents.
The front lens will require weekly cleaning, as smoke-fluid tends to build up residues, reducing the light-
output very quickly.
Please clean internal components once a year with a light brush and vacuum cleaner.
Keep connections clean. Disconnect electric power, and then wipe the DMX and audio connections
with a damp cloth. Make sure connections are thoroughly dry before linking equipment or supplying
electric power.
Replacing the Fuse
Power surges, short-circuit or inappropriate electrical power supply may cause a fuse to burn out. If the
fuse burns out, the product will not function whatsoever. If this happens, follow the directions below:
01) Unplug the unit from electric power source.
02) Insert a screwdriver into the slot in the fuse cover. Turn the fuse holder counterclockwise. The fuse will
come out.
03) Remove the used fuse. If brown or unclear, it is burned out.
04) Insert the replacement fuse into the holder where the old fuse was. Reinsert the fuse holder. Be sure
to use a fuse of the same type and specification. See the product specification label for details.
Troubleshooting
This troubleshooting guide is meant to help solve simple problems.
If a problem occurs, carry out the steps below in sequence until a solution is found. Once the unit
operates properly, do not carry out following steps.
No Light
If the light effect does not operate properly, refer servicing to a technician.
Suspect three potential problem areas as: the power supply, the LEDs, the fuse.
01) Power supply. Check that the unit is plugged into an appropriate power supply.
02) The LEDs. Return the Astro to your Showtec dealer.
03) The fuse. Replace the fuse. See page 18 for replacing the fuse.
04) If all of the above appears to be O.K., plug the unit in again.
05) If you are unable to determine the cause of the problem, do not open the Astro, as this may
damage the unit and the warranty will become void.
06) Return the device to your Showtec dealer.

19
Ordercode: 43023
Astro 360 RGBW
No Response to DMX
Suspect the DMX cable or connectors, a controller malfunction, a light effect DMX card malfunction.
01) Check the DMX setting. Make sure that DMX addresses are correct.
02) Check the DMX cable: Unplug the unit; change the DMX cable; then reconnect to electrical power.
Try your DMX control again.
03) Determine whether the controller or light effect is at fault. Does the controller operate properly with
other DMX products? If not, take the controller in for repair. If so, take the DMX cable and the light
effect to a qualified technician.
Problem
Probable cause(s)
Solution
One or more
fixtures do not
function at all
No power to the fixture
•Check if power is switched on and
cables are plugged in
Primary fuse blown
•Replace fuse
Fixtures reset
correctly, but all
respond
erratically or not
at all to the
controller
The controller is not connected.
•Connect controller.
3-pin XLR Out of the controller
does not match XLR Out of the first
fixture on the link (i.e. signal is
reversed)
•Install a phase reversing cable
between the controller and the
first fixture on the link
Fixtures reset
correctly, but
some respond
erratically or not
at all to the
controller
Poor data quality
•Check data quality. If much lower
than 100 percent, the problem
may be a bad data link
connection, poor quality or
broken cables, missing termination
plug, or a defective fixture
disturbing the link
Bad data link connection
•Inspect connections and cables.
Correct poor connections. Repair
or replace damaged cables
Data link not terminated with 120
Ohm termination plug
•Insert termination plug in output
jack of the last fixture on the link
Incorrect addressing of the fixtures
•Check address setting
One of the fixtures is defective and
disturbs data transmission on the
link
•Bypass one fixture at a time until
normal operation is restored:
unplug both connectors and
connect them directly together.
•Have the defective fixture
serviced by a qualified technician
3-pin XLR Out on the fixtures does
not match (pins 2 and 3 reversed)
•Install a phase-reversing cable
between the fixtures or swap pin 2
and 3 in the fixture that behaves
erratically
No light or lamp
cuts out
intermittently
Fixture is too hot
•Allow the fixture to cool down
•Clean the fan
•Make sure air vents in control
panel and the front lens are not
blocked
•Turn up the air conditioning
LEDs damaged
•Disconnect the fixture and return it
to your dealer
The power supply settings do not
match local AC voltage and
frequency
•Disconnect fixture. Check settings
and correct if necessary