Show Tec Helix S5000 10 IP65 User manual

Helix S5000 10° IP65
Highlite International B.V. –Vestastraat 2 –6468 EX –Kerkrade –the Netherlands
Product code: 43724
Firmware version: 2.6
USER MANUAL
ENGLISH
V1

1
Helix S5000 10° IP65
Product code: 43724
Preface
Thank you for purchasing this Showtec product.
The purpose of this user manual is to provide instructions for the correct and safe use of this product.
Keep the user manual for future reference as it is an integral part of the product. The user manual shall be
stored at an easily accessible location.
This user manual contains information concerning:
●Safety instructions
●Intended and non-intended use of the device
●Installation and operation of the device
●Maintenance procedures
●Troubleshooting
●Transport, storage and disposal of the device
Non-observance of the instructions in this user manual may result in serious injuries and damage of
property.
©2023 Showtec. All rights reserved.
No part of this document may be copied, published or otherwise reproduced without the prior written
consent of Highlite International.
Design and product specifications are subject to change without prior notice.
For the latest version of this document and other language versions, please visit our website
www.highlite.com or contact us at [e-mail].
Highlite International and its authorized service providers are not liable for any injury, damage, direct or
indirect loss, consequential or economic loss or any other loss arising from the use of, or inability to use or
reliance on the information contained in this document.

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Helix S5000 10° IP65
Product code: 43724
Table of contents
1. Introduction..........................................................................................................................................................4
1.1. Before Using the Product ..................................................................................................................................4
1.2. Intended Use .......................................................................................................................................................4
1.3. Product Lifespan.................................................................................................................................................4
1.4. LEDs Lifespan .......................................................................................................................................................5
1.5. Text Conventions ................................................................................................................................................5
1.6. Symbols and Signal Words................................................................................................................................5
1.7. Symbols on the Information Label ..................................................................................................................5
2. Safety ....................................................................................................................................................................6
2.1. Warnings and Safety Instructions ....................................................................................................................6
2.2. Requirements for the User.................................................................................................................................9
3. Description of the Device.................................................................................................................................10
3.1. Front View ..........................................................................................................................................................10
3.2. Bottom View......................................................................................................................................................10
3.3. Product Specifications ....................................................................................................................................11
3.4. Dimensions.........................................................................................................................................................12
3.5. Optional Accessories.......................................................................................................................................12
4. Installation ..........................................................................................................................................................13
4.1. Safety Instructions for Installation ..................................................................................................................13
Personal Protective Equipment .....................................................................................................................13
4.3. Installation Site Requirements ........................................................................................................................13
4.4. Installing the Beamshapers (43727/43728/43729) ......................................................................................14
4.5. Installing the Barndoor (43726) ......................................................................................................................15
4.6. Installing the Tophat (43730) ..........................................................................................................................17
4.7. Rigging ...............................................................................................................................................................19
4.7.1. Angle Adjustment.......................................................................................................................................20
4.8. Connecting to Power Supply.........................................................................................................................21
4.9. Power Linking of Multiple Devices.................................................................................................................21
5. Setup ...................................................................................................................................................................22
5.1. Warnings and Precautions .............................................................................................................................22
5.2. Stand-alone Setup ...........................................................................................................................................22
5.3. DMX Connection..............................................................................................................................................22
5.3.1. DMX-512 Protocol .......................................................................................................................................22
5.3.2. DMX Cables .................................................................................................................................................23
5.3.3. Master/Slave Setup ....................................................................................................................................23
5.3.4. DMX Linking..................................................................................................................................................24
5.3.5. DMX Addressing..........................................................................................................................................24
Multiple Helixes (Wireless DMX Control)..................................................................................................25
LumenRadio 2.4GHz Wireless Communication Module .............................................................25
Wireless DMX Connection ................................................................................................................25
Wireless DMX Problems......................................................................................................................25
Connect the Helix to the Wireless DMX Signal Transmitter .........................................................26
Disconnect the Helix from the Wireless DMX Signal Transmitter ................................................26
Setup Example 1.................................................................................................................................26
Setup Example 2.................................................................................................................................27
6. Operation ...........................................................................................................................................................28
6.1. Safety Instructions for Operation...................................................................................................................28
6.2. Control Modes ..................................................................................................................................................28
6.3. Control Panel ....................................................................................................................................................29
6.4. Start-up ...............................................................................................................................................................29
6.5. Menu Overview ................................................................................................................................................30
6.6. Main Menu Options .........................................................................................................................................32
6.6.1. DMX Settings................................................................................................................................................32

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Helix S5000 10° IP65
Product code: 43724
6.6.1.1. DMX Address .......................................................................................................................................32
6.6.1.2. DMX Channels ....................................................................................................................................33
6.6.1.3. DMX Signal...........................................................................................................................................33
6.6.1.4. CRMX Unlock.......................................................................................................................................33
6.6.2. Manual Mode .............................................................................................................................................34
6.6.3. Auto Mode...................................................................................................................................................34
6.6.4. Built-in Programs Mode..............................................................................................................................35
6.6.4.1. Program 01 / Static Colors................................................................................................................35
6.6.4.2. Program 02–26 ....................................................................................................................................35
6.6.5. Slave Mode..................................................................................................................................................36
6.6.6. Settings..........................................................................................................................................................36
6.6.6.1. Curves Select ......................................................................................................................................37
6.6.6.2. Dimmer Speed ....................................................................................................................................38
6.6.6.3. Fan Speed ...........................................................................................................................................38
6.6.6.4. Pixel Dir .................................................................................................................................................38
6.6.6.5. PWM Frequency .................................................................................................................................38
6.6.6.6. PWM Frequency .................................................................................................................................39
6.6.6.7. DMX Fail................................................................................................................................................39
6.6.6.8. DMX Sync.............................................................................................................................................39
6.6.6.9. Lock.......................................................................................................................................................40
6.6.6.10. Key Backlight.......................................................................................................................................40
6.6.6.11. Strobe Mode .......................................................................................................................................40
6.6.6.12. Factory Reset ......................................................................................................................................41
6.6.7. Information...................................................................................................................................................41
6.7. DMX Channels ..................................................................................................................................................42
6.7.1. 4 channels, 6 channels..............................................................................................................................42
6.7.2. 8 channels....................................................................................................................................................42
6.7.3. 20 channels, 24 channels..........................................................................................................................44
6.8. RDM Information...............................................................................................................................................47
6.8.1. RDM Details..................................................................................................................................................47
6.8.2. Supported RDM PIDs (Parameter IDs).....................................................................................................47
6.8.3. Highlite RDM Details ...................................................................................................................................47
7. Troubleshooting .................................................................................................................................................48
8. Maintenance .....................................................................................................................................................49
8.1. Safety Instructions for Maintenance.............................................................................................................49
8.2. Preventive Maintenance................................................................................................................................49
8.2.1. Basic Cleaning Instructions .......................................................................................................................49
8.2.2. Draining Condensation Water .................................................................................................................50
Corrective Maintenance................................................................................................................................50
9. Deinstallation, Transportation and Storage ....................................................................................................51
9.1. Instructions for Deinstallation..........................................................................................................................51
9.2. Instructions for Transportation ........................................................................................................................51
9.3. Storage...............................................................................................................................................................51
10. Disposal ..............................................................................................................................................................51
11. Approval.............................................................................................................................................................51

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Helix S5000 10° IP65
Product code: 43724
1. Introduction
1.1. Before Using the Product
Important
Read and follow the instructions in this user manual before installing, operating or
servicing this product.
The manufacturer will not accept liability for any resulting damages caused by the non-observance of
this manual.
After unpacking, check the contents of the box. If any parts are missing or damaged, contact your
Highlite International dealer.
Your shipment includes:
●Showtec Helix S5000 10° IP65
●Schuko to Neutrik PowerCON True1 power cable (1,5 m)
●6 x quick-lock
●2 x quick-lock bracket
●4 x rubber foot
●1 x mounting bracket
●User manual
Fig. 01
1.2. Intended Use
This device is intended for professional use as an outdoor spot. It is not suitable for households and for
general lighting.
Any other use, not mentioned under intended use, is regarded as non-intended and incorrect use.
1.3. Product Lifespan
This device is not designed for permanent operation. Disconnect the device from the electrical power
supply when the device is not in operation. This will reduce the wear and will improve the device’s
lifespan.

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Helix S5000 10° IP65
Product code: 43724
1.4. LEDs Lifespan
The light output of the LEDs gradually decreases over time (lumen depreciation). High operating
temperatures contribute to this process. You can extend the lifespan of the LEDs by providing adequate
ventilation and operating the LEDs at the lowest possible brightness.
1.5. Text Conventions
Throughout the user manual the following text conventions are used:
●Buttons: All buttons are in bold lettering, for example “Press the UP/DOWN buttons”
●References: References to chapters and parts of the device are in bold lettering, for example:
“Refer to 2. Safety”, “turn the adjustment handle (05)”
●0–255: Defines a range of values
●Notes: Note: (in bold lettering) is followed by useful information or tips
1.6. Symbols and Signal Words
Safety notes and warnings are indicated throughout the user manual by safety signs.
Always follow the instructions provided in this user manual.
DANGER
Indicates an imminently hazardous situation which, if not avoided, will result in
death or serious injury.
WARNING
Indicates a potentially hazardous situation which, if not avoided, could result in
death or serious injury.
CAUTION
Indicates a potentially hazardous situation, which, if not avoided, may result in
minor or moderate injury.
Attention
Indicates important information for the correct operation and use of the
product.
Important
Read and observe the instructions in this document.
Electrical hazard
Eye damage hazard
Provides important information about the disposal of this product.
1.7. Symbols on the Information Label
This product is provided with an information label. The information label is located on the mounting
bracket of the device.
The information label contains the following symbols:
This device shall not be treated as household waste.
This device falls under IEC protection class I.

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Helix S5000 10° IP65
Product code: 43724
Minimum distance from lighted objects.
Replace any cracked protective shield.
Caution: Risk of electric shock. Do not open.
Caution: To reduce the risk of electrical shock, do not remove cover. No user-
serviceable parts inside. Refer servicing to qualified personnel.
2. Safety
Important
Read and follow the instructions in this user manual before installing, operating or
servicing this product.
The manufacturer will not accept liability for any resulting damages caused by the non-observance of
this manual.
2.1. Warnings and Safety Instructions
DANGER
Danger for children
For adult use only. The device must be installed beyond the reach of children.
●Do not leave various parts of the packaging (plastic bags, polystyrene foam, nails, etc.) within
children’s reach. Packaging material is a potential source of danger for children.
DANGER
Electric shock caused by dangerous voltage inside
There are areas within the device where dangerous touch voltage may be present.
●Do not open the device or remove any covers.
●Do not operate the device if the covers or the housing are open. Before operation, check if the
housing is firmly closed and all screws are tightly fastened.
●Disconnect the device from electrical power supply before service and maintenance, and when the
device is not in use.
DANGER
Electric shock caused by short-circuit
This device falls under IEC protection class I.
●Make sure that the device is electrically connected to ground (earth). Connect the device only to a
socket-outlet with ground (earth) connection.
●Do not cover the ground (earth) connection.
●Do not bypass the thermostatic switch or fuses.

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Helix S5000 10° IP65
Product code: 43724
●Do not let the power cable come into contact with other cables. Handle the power cable and all
connections with the mains with caution.
●Do not modify, bend, mechanically strain, put pressure on, pull or heat up the power cable.
●Make sure that the power cable is not crimped or damaged. Examine the power cable periodically
for any defects.
●Do not immerse the device in water or other liquids. Do not install the device in a location where
flooding may occur.
●Do not use the device during thunderstorms. Disconnect the device from the electrical power supply
immediately.
●Keep the connectors sealed with the rubber caps when the connectors are not in use.
●Do not connect the cables from above the connectors, if the device is installed outdoors. Make a
‘drip loop’ in the cable so that rain water cannot enter the device.
WARNING
Risk of epileptic shock
Strobe lighting can trigger seizures in photosensitive epilepsy. Sensitive persons should avoid looking at
strobe lights.
CAUTION
Possible eye damage caused by high light intensity
Possibly hazardous optical radiation emitted from this device.
Do not look at the operating light source. May be harmful to the eye.
Do not look at the light source with optical instruments that may concentrate the light output.
Make sure that persons are not looking directly into the light source when the device lights up
suddenly. This can happen when the device is powered or when it receives DMX signal, or when
certain menu items are selected.
Disconnect power supply before servicing.
Wear protective goggles if looking into light source during service or maintenance.
Attention
Power supply
●Before connecting the device to the power supply, make sure that the current, voltage and
frequency match the input voltage, current and frequency specified on the information label on the
device.
●Make sure that the cross-sectional area of the extension cords and power cables is sufficient for the
required power consumption of the device.
Attention
General safety
●Do not connect the device to a dimmer pack.
●Do not switch the device on and off in short intervals. This decreases the device’s life.
●Do not shake the device. Avoid brute force when installing or operating the device.
●Change the lens or the LEDs if they are visibly damaged to such an extent that their effectiveness is
impaired, for example by cracks or deep scratches. Contact your Highlite International dealer for
more information, as servicing can be performed only by instructed or skilled persons.

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Helix S5000 10° IP65
Product code: 43724
●If the device is dropped or struck, disconnect the device from the electrical power supply
immediately.
●If the device is exposed to extreme temperature variations (e.g. after transportation), do not switch it
on immediately. Let the device reach room temperature before switching it on, otherwise it may be
damaged by the formed condensation.
●If the device fails to work properly, discontinue the use immediately.
Attention
For professional use only
This device shall be used only for the purposes it is designed for.
This device is designed to be used as a professional outdoor spot. Any incorrect use may lead to
hazardous situations and result in injuries and material damage.
●This device is not suitable for households and for general lighting.
●This device is not designed for permanent operation.
●This device does not contain user-serviceable parts. Unauthorized modifications to the device will
render the warranty void. Such modifications may result in injuries and material damage.
Attention
Before each use, examine the device visually for any defects.
Make sure that:
●All screws used for installing the device or parts of the device are tightly fastened and are not
corroded.
●The safety devices are not damaged.
●There are no deformations on housings, fixations and installation points.
●The lens is not cracked or damaged.
●The power cables are not damaged and do not show any material fatigue.
Attention
Do not expose the device to conditions that exceed the rated IP class conditions.
This device is IP65 rated. IP (Ingress Protection) 65 class means that the device is dust-tight and protected
against harmful effect of water jets.
Keep the connectors sealed with the rubber caps when the connectors are not in use.

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Helix S5000 10° IP65
Product code: 43724
2.2. Requirements for the User
This product may be used by ordinary persons. Maintenance may be carried by ordinary persons.
Installation and service shall be carried out only by instructed or skilled persons. Contact your Highlite
International dealer for more information.
Instructed persons have been instructed and trained by a skilled person, or are supervised by a skilled
person, for specific tasks and work activities associated with the installation, service and maintenance of
this product, so that they can identify risks and take precautions to avoid them.
Skilled persons have training or experience, which enables them to recognize risks and to avoid hazards
associated with the installation, service and maintenance of this product.
Ordinary persons are all persons other than instructed persons and skilled persons. Ordinary persons
include not only users of the product but also any other persons that may have access to the device or
who may be in the vicinity of the device.

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Helix S5000 10° IP65
Product code: 43724
3. Description of the Device
The Showtec Helix S5000 is a 40x 10 W RGBW LED washer with IP65 rating, The device can be controlled
via CRMX (wireless), DMX and Master/Slave in Manual and Auto-run mode with many built-in programs.
3.1. Front View
Fig. 02
01) 40 x Prolight Opto RGBW 4-in-1 10 W LEDs
02) 5-pin XLR-HD connector IN
03) 5-pin XLR-HD connector OUT
04) 100–240V Neutrik PowerCON True1 TOP power connector OUT
05) 100–240V Neutrik PowerCON True1 TOP power connector IN
06) OLED display + control buttons
07) Protective vent
08) 2 x Adjustment screw
3.2. Bottom View
Fig. 03
09) 2 x Safety eye
10) 2 x Quick-lock

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Helix S5000 10° IP65
Product code: 43724
3.3. Product Specifications
Model:
Helix S5000 10° IP65
Electrical:
Input voltage:
100–240 V AC, 50/60 Hz
Power consumption:
415 W
Physical:
Dimensions:
530 x 125 x 330 mm (L x W x H)
Weight:
11,5 kg
Optics:
Light source:
40 x Prolight Opto RGBW 4-in-1 10 W LEDs
Dimmer:
0–100 %
Beam angle horizontal:
10°
Beam angle vertical:
10°
Strobe:
0–20 Hz
Lumen total:
14560 lm
Lux @ 2m:
54000 lx
Refresh rate:
3000 Hz
Operation and control:
Control:
Stand-alone (Auto, Built-in Programs, Manual)
Master/Slave
DMX-512, RDM
Wireless DMX / CRMX
DMX channels:
4, 6, 8, 20, 24 channels
Control panel:
OLED display and buttons
Wireless mode:
G3 / G4 / CRMX
Wireless:
LumenRadio
Carrier frequency:
2,4 GHz
Reaction time:
8 ms
Dimmer curve:
Linear / Square / I-Square / S-Curve
Connections:
Power connections:
IP65-rated powerCON True1 TOP power connectors IN/OUT
Data connections:
IP65-rated 5-pin XLR-HD connectors IN/OUT
Signal pinouts:
Pin 1 (ground), pin 2 (-), pin 3 (+), pin 4 (N/C), pin 5 (N/C)
Construction:
Housing:
Die-cast aluminum
Color:
Black
IP rating:
IP65
Cooling:
Convection / Axial Fan
Mounting options:
Baseplate / Clamp / Quick-Lock
Thermal:
Maximum ambient temperature ta:
40 °C
Minimum ambient temperature:
-10 °C
Minimum distance:
Minimum distance from flammable surfaces:
0,8 m
Minimum distance to lighted object:
0,8 m

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Helix S5000 10° IP65
Product code: 43724
3.4. Dimensions
Fig. 04
3.5. Optional Accessories
The device is delivered without a barndoor, beamshaper or tophat. There are several accessories for this
device:
●Product code: 43726 –Barndoor for Helix S5000 Q4
●Product code: 43727 –Beamshaper for Helix S5000 Q4 (20°)
●Product code: 43728 –Beamshaper for Helix S5000 Q4 (45°)
●Product code: 43729 –Beamshaper for Helix S5000 Q4 (15°x60°)
●Product code: 43730 –Tophat for Helix S5000 Q4
●Product code: 52001 –BlackBox F-1 G5 Transceiver
●Product code: 52002 –BlackBox F-2 G5 Transceiver
●Product code: D7249 –Case for 4 x Helix 4000 / S5000

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Helix S5000 10° IP65
Product code: 43724
4. Installation
4.1. Safety Instructions for Installation
WARNING
Incorrect installation can cause serious injuries and damage of property.
If trussing systems are used, installation must be carried out only by instructed or skilled persons.
Follow all applicable European, national and local safety regulations concerning rigging and trussing.
Personal Protective Equipment
During installation and rigging wear personal protective equipment in compliance with the national and
site-specific regulations.
4.3. Installation Site Requirements
●The device can be used outdoors.
●The device can be mounted to a truss or other rigging structure in any orientation.
●The minimum distance between the light output and the illuminated surface must be bigger
than 0,8 m.
●The maximum ambient temperature ta= 40 °C must never be exceeded.

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Helix S5000 10° IP65
Product code: 43724
4.4. Installing the Beamshapers (43727/43728/43729)
You can attach a beamshaper to the device.
To install the beamshaper to the device:
01) Put the beamshaper on the lens of the device. The beamshaper is equipped with multiple magnets
which keep it firmly in position. For extra safety, use a safety cable to connect the beamshaper to
the device.
02) To remove the beamshaper, pull it by the handles located on its sides.
43727 –Beamshaper for Helix S5000 Q4 (20°)
43728 –Beamshaper for Helix S5000 Q4 (40°)
43729 –Beamshaper for Helix S5000 Q4 (15°x60°)
Fig. 05

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Helix S5000 10° IP65
Product code: 43724
4.5. Installing the Barndoor (43726)
You can attach a barndoor to the device.
To install the barndoor to the device:
01) Pull both spring-loaded locking pins on the barndoor, to unlock on the spring-loaded locking
mechanism.
Fig. 06
02) Put the barndoor on the device, as shown in Fig. 07.
03) Make sure that the 2 pins are aligned with the openings of the spring-loaded locking mechanism.
Fig. 07

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Helix S5000 10° IP65
Product code: 43724
04) Release both pins of the locking mechanism to lock the barndoor in position.
05) Make sure that the pins of the locking mechanism are firmly locked in the openings on the sides of
the device. For extra safety, use a safety cable to connect the barndoor to the device.
Fig. 08

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Helix S5000 10° IP65
Product code: 43724
4.6. Installing the Tophat (43730)
You can attach a tophat to the device.
To install the tophat to the device:
01) Pull both spring-loaded locking pins on the tophat, to unlock on the spring-loaded locking
mechanism.
Fig. 09
02) Put the tophat on the device, as shown in Fig. 10.
03) Make sure that the 2 pins are aligned with the openings of the spring-loaded locking mechanism.
Fig. 10

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Helix S5000 10° IP65
Product code: 43724
04) Release both pins of the locking mechanism to lock the tophat in position.
05) Make sure that the pins of the locking mechanism are firmly locked in the openings on the sides of
the device. For extra safety, use a safety cable to connect the tophat to the device.
Fig. 11

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Helix S5000 10° IP65
Product code: 43724
4.7. Rigging
The device can be positioned on a flat surface (see Fig. 12) or mounted to a truss or other rigging
structure in any orientation. Make sure that all loads are within the pre-determined limits of the supporting
structure.
CAUTION
Restrict the access under the work area during rigging and/or derigging.
To mount the device, follow the steps below:
01) Use a clamp to attach the device to the supporting structure, as shown in Fig. 12. Make sure that the
device cannot move freely. The use of a quick lock bracket is optional.
02) Secure the device with a secondary suspension, for example a safety cable. Make sure that the
secondary suspension can hold 10 times the weight of the device. If possible, the secondary
suspension should be attached to a supporting structure independent of the primary suspension. Put
the safety cable through the safety eye (09), as shown in Fig. 12. You can use the safety cable
supplied with the device.
Fig. 12