Shure SBC450 User manual

SBC450 SBC850
4- and 8-Bay Networked Docking Stations
Complete user guide for SBC450 and SBC850 networked docking stations.
Version: 3.2 (2021-E)

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Table of Contents
SBC450 SBC850 4- and 8-Bay Networked Docking Sta-
tions 3
IMPORTANT SAFETY INSTRUCTIONS 3
General Description 4
Features 4
Included Components 4
More Information Available Online 4
Controls and Connectors 4
Power Connections 6
Connecting Transmitters 6
Connecting Shure Devices to Wireless Workbench 7
Configuration Tips 7
Monitoring Batteries with Wireless Workbench 7
Controlling Transmitters with Networked Docking Sta-
tions 8
Connecting to an External Control System 9
Firmware Updates 9
Updating Transmitter Firmware with Docking Station 10
Model Variations 10
Specifications 10
Certifications 11
Information to the user 12
LICENSING INFORMATION 12
WARNING 12

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SBC450 SBC850 
4- and 8-Bay Networked Docking Stations
IMPORTANT SAFETY INSTRUCTIONS
READ these instructions.
KEEP these instructions.
HEED all warnings.
FOLLOW all instructions.
DO NOT use this apparatus near water.
CLEAN ONLY with dry cloth.
DO NOT block any ventilation openings. Allow sufficient distances for adequate ventilation and install in accordance
withthemanufacturer’sinstructions.
DONOTinstallnearanyheatsourcessuchasopenflames,radiators,heatregisters,stoves,orotherapparatus(in
cluding amplifiers) that produce heat. Do not place any open flame sources on the product.
DO NOT defeat the safety purpose of the polarized or grounding type plug. A polarized plug has two blades with one
wider than the other. A grounding type plug has two blades and a third grounding prong. The wider blade or the third
prongareprovidedforyoursafety.Iftheprovidedplugdoesnotfitintoyouroutlet,consultanelectricianforreplace
ment of the obsolete outlet.
PROTECT the power cord from being walked on or pinched, particularly at plugs, convenience receptacles, and the
point where they exit from the apparatus.
ONLY USE attachments/accessories specified by the manufacturer.
USE only with a cart, stand, tripod, bracket, or table specified by the manufacturer, or sold with the apparatus. When a
cart is used, use caution when moving the cart/apparatus combination to avoid injury from tip-over.
UNPLUG this apparatus during lightning storms or when unused for long periods of time.
REFER all servicing to qualified service personnel. Servicing is required when the apparatus has been damaged in any
way, such as power supply cord or plug is damaged, liquid has been spilled or objects have fallen into the apparatus,
the apparatus has been exposed to rain or moisture, does not operate normally, or has been dropped.
DO NOT expose the apparatus to dripping and splashing. DO NOT put objects filled with liquids, such as vases, on the
apparatus.
The MAINS plug or an appliance coupler shall remain readily operable.
The airborne noise of the Apparatus does not exceed 70dB (A).
ApparatuswithCLASSIconstructionshallbeconnectedtoaMAINSsocketoutletwithaprotectiveearthingconnec
tion.
To reduce the risk of fire or electric shock, do not expose this apparatus to rain or moisture.
Do not attempt to modify this product. Doing so could result in personal injury and/or product failure.
Operate this product within its specified operating temperature range.
Explanation of Symbols
Caution: risk of electric shock

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Caution: risk of danger (See note.)
Direct current
Alternating current
On (Supply)
Equipment protected throughout by DOUBLE INSULATION or REINFORCED INSULATION
Stand-by
Equipment should not be disposed of in the normal waste stream
WARNING: Voltagesinthisequipmentarehazardoustolife.Nouserserviceablepartsinside.Referallservicingtoqualifiedservicepersonnel.Thesafetycer
tifications do not apply when the operating voltage is changed from the factory setting.
General Description
SBC450 and SBC850 networked docking stations provide monitoring, control, and power to charge 4 or 8 ULXD6 and ULXD8
transmitters with Shure rechargeable batteries. Connect to a network to adjust transmitter settings and monitor rechargeable
batteries using Shure Wireless Workbench or SystemOn software, or through a third-party room control system.
Features
Compatible with ULXD6 and ULXD8 transmitters using Shure rechargeable batteries
Easily adjust transmitter settings using Shure control software such as Wireless Workbench and external control systems
such as AMX or Crestron
Monitor rechargeable battery information such as health, temperature, charge, and cycle using control software
Update transmitter and docking station firmware using Shure Update Utility
Included Components
PS60 power supply (some models available without power supply)
More Information Available Online
A comprehensive online user guide is available at pubs.shure.com.
®

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Controls and Connectors
①Power Button
Press to turn on; press and hold to turn off.
②Reset Button
Docking station reset:Pressandholdresetbuttonwhilesimultaneouslypoweringonthedockingstationtorestorefacto
ry settings. IP addressing will be reset to Automatic. LEDs = solid green.
Transmitter reset:Placetransmittersindocks.Pressandholdresetbuttonfor5secondstorestoretransmitterfactoryset
tings. Transmitter mute LEDs = flashing.
③Power LED
On = Docking station is on
Off = Docking station is off
④Ethernet Port
Connect to an Ethernet network to enable remote device control and monitoring using Wireless Workbench or other control
software.
⑤Power Input
Connect to power supply.
⑥Battery Status LEDs
Each slot has 5 LEDs that illuminate to show the battery's charge level:
LED % Battery Charge
1Flashing: <10%

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LED % Battery Charge
Solid: >10%
2>25%
3>50%
4>75%
5100%
⑦Docking Slots (USB 3.0)
Slide any ULXD6 or ULXD8 transmitter with a Shure rechargeable battery into a slot to begin charging.
⑧Ethernet Link Speed LED (Amber)
Off = 10 Mbps
On = 100 Mbps
⑨Ethernet Status LED (Green)
Off = No network link
On = Network link established
Flashing = Network link active
Power Connections
Connect power supply to a power outlet and to the docking station power input.
The docking station automatically turns on when connected to power. Press and hold power button to turn off.
If the docking station loses power, transmitters will also power off.
Connecting Transmitters
Insert a ULXD6 or ULXD8 transmitter with Shure rechargeable batteries into the slot as shown:

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The docking station provides power to charge transmitter batteries:
15 minutes = 1 hour of use
1 hour = 50% charged
3 hours = 100% charged
Note: If the docking station loses power, transmitters will also power off. Batteries will resume charging when power is restored.
Connecting Shure Devices to Wireless Workbench
Wireless Workbench lets you control and monitor devices over the network. To get started, visit http://www.shure.com/wwb and
download Wireless Workbench software. Wireless Workbench communicates with connected devices over a standard Ethernet
network.
Required equipment: Shure device, computer with Wireless Workbench installed, Cat 5 (or better) Ethernet cable, and router
or network switch
ConnectthedevicetoyourcomputerwithashieldedCat5(orbetter)Ethernetcabletoensurereliablenetworkperfor
mance. If you have multiple devices to manage, connect each device to a router or network switch. The Ethernet port
LEDs on your device will illuminate to indicate network connectivity. Verify that Shure devices can see each other by
looking for the network connectivity icon on the front panel (location varies).
For most applications, use the Automatic mode (default) to let your switch or router assign an IP address using DHCP
addressing. If no DHCP server is present, your devices will fall back to a link-local address in the 169.254.xxx.xxx
range. If you need to assign specific IP addresses, set the IP mode to Manual in the Network menu.
Open Wireless Workbench software.
Select a Network Interface in the pop-up window. Choose the network that most closely matches the Ethernet port
where your devices are connected.
Your device will appear in the Inventory tab when the connection is successful.
Configuration Tips
Check your firewall settings to make sure Wireless Workbench has access to your network
Use multiple Ethernet switches to extend the network for larger installations
For more help, visit the Help menu in Wireless Workbench or http://www.shure.com/wwb.
Monitoring Batteries with Wireless Workbench
Wireless Workbench provides detailed battery information for each transmitter.
Click the Inventory tab to view the networked docking station in Wireless Workbench.

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Each tab provides different battery statistics:
Charge
Displays charge as a percentage of the total battery capacity. Also shows time remaining to full charge.
Health
Displays health of selected battery as a percentage of the charge capacity of a new battery. Charge capacity (battery life
when fully charged) will decline as a result of repeated charge cycles, age, or storage conditions.
Cycle
Displaystotalnumberoftimesthatthebatteryhasundergoneonefullcountofdischargeandcharge.Rechargingafterdis
charging halfway counts as one half of a cycle. Recharging after discharging a quarter of the way counts as one quarter of
a cycle.
Temperature
Displays battery temperature (in Celsius and Fahrenheit) and status.

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Controlling Transmitters with Networked Docking Stations
Quickly review and control many transmitter settings using Wireless Workbench or other external control systems.
You can adjust the following settings:
Mute button and mute LED behavior or brightness
High-pass filter
RF power
Power lock
Initial state from charger
Battery type
Device name
Channel name
Frequency (WWB only)
Normal or High-Density Mode
Boundary and gooseneck offset
Place transmitters on the docking station. Check that the docking station is connected to the network and to Wireless
Workbench.
Find the docking station in the inventory and right-click to select Properties.
Select one or multiple transmitters.
Make changes to transmitter settings and select Apply. Transmitters are now ready to use.
Connecting to an External Control System
SBC450andSBC850networkeddockingstationsconnecttoexternalcontrolsystemssuchasAMXorCrestronviatheEther
net. Use only one controller per system to avoid messaging conflicts. For a comprehensive list of command strings, visit the
ULX-D product page at https://www.shure.com.
Connection: Ethernet (TCP/IP; SBC450 or SBC850 is the client)
Port: 2202

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Firmware Updates
Firmwareisembeddedsoftwareineachcomponentthatcontrolsfunctionality.Periodically,newversionsoffirmwarearedevel
opedtoincorporateadditionalfeaturesandenhancements.Totakeadvantageofdesignimprovements,downloadnewver
sions of the firmware using the Shure Update Utility tool.
Download Shure Update Utility at http://www.shure.com/suu.
Updating Transmitter Firmware with Docking Station
Place transmitters on the docking station and check that docking station is connected to the network.
Launch Shure Update Utility to find firmware updates.
Download updates and click Send Updates.
Model Variations
All include power supply unless otherwise noted.
Region Model
United States SBC450-US or SBC850-US
Argentina SBC450-AR or SBC850-AR
Brazil SBC450-BR or SBC850-BR
Europe SBC450-E or SBC850-E
United Kingdom SBC450-UK or SBC850-UK
Japan SBC450-J or SBC850-J
China SBC450-CN or SBC850-CN
Korea SBC450-K or SBC850-K
Taiwan SBC450-TW or SBC850-TW
Australia SBC450-AZ or SBC850-AZ
India SBC450-IN or SBC850-IN
Global SBC450 (no power supply)
Global SBC850 (no power supply)