Siemens easyTek User manual

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easyTek™
User Guide

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Congratulations!
Dear Customer,
Your hearing instrument(s) equipped with e2e wireless®
3.0 technology can be controlled by your new easyTek™
remote control.
This accessory offers you more hearing convenience in
many situations. Via wireless technology, it links your
hearing instrument(s) to the expanding world of audio
devices and helps you hear the television, listen to music
or talk on the phone.
These instructions, together with the guidance from
your Hearing Care Professional, will help you to
understand how your remote control works.
Your Hearing Care Professional can answer any further
questions about instructions and proper use.

23
Further information 32
Operating distance 32
Conguration of hearing instruments 32
Accessories 33
easyTek App 34
Troubleshooting 36
Important safety information 38
Personal safety 38
Product safety 42
Important information 44
Intended use 44
Symbols 44
Transport and storage conditions 45
Technical data of the power supply 46
Disposal information 46
Conformance information 47
Quick reference 50
Button overview 50
LED status indication 52
Content
Before you start 4
Included in delivery 4
Compatible hearing instruments 5
Components 6
Getting started 8
Charging 8
Wearing easyTek properly 10
Pairing hearing instruments with easyTek 11
Remote control functions 13
Turning easyTek on/off 14
Audio streaming 16
Supported devices 17
Pairing Bluetooth devices 19
Pairing our transmitters 22
Audio streaming functions 24
Several devices connected 25
Making phone calls 26
Phone call functions 27
Maintenance and service 30
Cleaning 30
Unpairing 30
Resetting 31

4 5
Compatible hearing instruments
easyTek works with our specic wireless hearing
instruments. Your Hearing Care Professional will advise
you on the compatible models.
easyTek is a remote control and audio streaming device
in one device. It connects many Bluetooth®* wireless
technology enabled devices, standard audio devices and
FM receivers with your hearing instruments.
CAUTION
Read this user guide thoroughly and completely and
follow the safety information in this document to
avoid damage or injury.
Included in delivery
Check the package contents.
■ easyTek with neckloop:
■ USB cable for charging:
■ Power supply with different adapters
(depending on your country)
* The Bluetooth word mark and logos are owned by the Bluetooth SIG, Inc., and any
use of such marks by Sivantos GmbH is under licenses. Other trademarks and trade
names are those of their respective owners.
Before you start

6 7
➊Multi-function button
➋LED status indicator (orange, green, blue)
➌Neckloop (is also the antenna)
➍Microphone openings
➎USB port for charging
➏Reset button
➐Port for FM receiver
➑Port for audio devices (standard 3.5 mm audio jack)
➒Volume buttons
Components
૜૝૞
ૠ
ૡ
ૣ
ૢ
૤૟

8 9
The orange LED indicates the battery status:
Battery status
orange LED off
➧ Battery is sufciently charged.
ashing fast for 5 seconds when a button is
pressed
➧ Battery is low.
Further information:
■ Only use the USB cable and power adapter that came
with the device.
Select the adapter that is used in your country.
■ When charging via computer:
□ easyTek switches off automatically.
□ Your computer must be turned on and not in sleep
or standby mode. Otherwise, the battery may drain
instead of charge.
■ Typically, fully charging takes 2 hours.
■ A special tool is needed to replace the rechargeable
battery. Contact your Hearing Care Professional if the
battery has to be replaced.
NOTICE
Do not open the housing. This might damage the
device.
Follow the instructions in this chapter to make easyTek
ready for operation.
Charging
૜
૝
૞
NOTICE
Please make sure that the power plug is easily
accessible to remove it from power supply if
necessary.
Battery status while charging
steady orange light
➧Charging.
steady green light
➧ Charging is completed.
Getting started

10 11
Pairing hearing instruments with easyTek
Your hearing instruments have to be paired once with
easyTek. After that, the connection is automatically
established when your hearing instruments and easyTek
are turned on.
Preconditions:
■ Both hearing instruments are turned off
(the battery compartments are open) and
within operating distance.
■ easyTek is turned off.
■ Neckloop is plugged into both sides,
and easyTek is worn around the neck.
Pairing:
XPress until the green LED turns on .
This takes approximately 2 seconds.
easyTek searches for hearing instruments
nearby .
XTurn on the hearing instruments while the green LED
is ashing : Close the battery compartment.
If you are wearing two hearing instruments, both
instruments must be turned on.
Wearing easyTek properly
In order to function correctly, you must wear easyTek
with the neckloop around your neck. The neckloop is also
the antenna.
XUnplug one neckloop plug and place the neckloop
loosely around your neck ➊.
XInsert both neckloop plugs all the way ➋.
૝૝
૜

12 13
Remote control functions
easyTek is a remote control for your hearing instruments.
The following functions are available:
Function Description
Volume or
Press shortly to adjust step by step.
Press and hold until desired volume is
reached.
Hearing program short press
➧ Switches to the next hearing
program.
This function is not available during
audio streaming.
Turn on/off
(standby)
and long press (2 seconds)
➧ Turns your hearing instruments
on or off.
Further information:
■ If you are wearing two hearing instruments, both
instruments are adjusted at the same time.
■ After turning the hearing instruments on with easyTek,
the previously used volume and hearing program are
set.
You can quickly turn the hearing instruments back
on by pressing the multi-function button shortly.
Pairing may take several seconds.
The green LED indicates the pairing status:
Pairing status for hearing instruments
ashing, then on for 5 seconds, then off
➧ Pairing is nished. An acoustic signal is played.
You can now use easyTek.
ashing for 10 minutes, then off
➧ Hearing instruments could not be paired.
Refer to section "Troubleshooting".
When pairing is nished, easyTek is ready...
■ ... for remote control functions.
Refer to section "Remote control functions".
■ ... for pairing Bluetooth devices as long as
the blue LED is ashing .
Refer to section "Pairing Bluetooth devices".
If you want to pair Bluetooth devices not now
but later on, press .

14 15
Further information:
■ The hearing instruments are not automatically turned
on or off when easyTek is turned on or off.
■ After turning on, easyTek searches for 10 minutes for
hearing instruments. If no hearing instruments can
be detected during that time, easyTek switches off
automatically.
In this case: Ensure that the hearing instruments are
turned on and try again.
■ To check if easyTek is turned on, press or .
If the green LED lights up, easyTek is turned on.
Turning easyTek on/off
Turning on:
XPress until the green LED turns on .
This takes approximately 2 seconds.
Turning off:
XPress until the green LED fades off .
Status indication
on for 2 seconds
➧ easyTek is powering up.
ashing
➧ Establishing connection to hearing
instruments.
If the connection can be established
immediately, this status indication is skipped.
on for 5 seconds
➧Hearing instruments are connected.
ashing fast for 10 seconds
➧ Battery is too low to turn on easyTek.
fades off
➧ easyTek turns off.

16 17
Supported devices
You can connect the following devices:
Bluetooth phones (up to two)
Bluetooth audio devices, such as tablet PC,
stereo, ...
Standard line-in devices
(audio devices with 3.5 mm audio jack)
Our transmitters (up to two)
Enable wireless audio streaming for devices
that do not support Bluetooth.
FM
FM receiver
Enables you to use FM systems even if your
hearing instruments do not have an audio
input.
Whenever audio streaming is active - independent of the
connected audio source - the blue LED lights up .
Connect the audio device with easyTek - with wire or
wirelessly. easyTek wirelessly transmits (streams)
the audio signal to your hearing instruments.
FM
mp3
The audio signal is played through your hearing
instruments. You do not need loudspeakers or
headphones.
Audio streaming

18 19
Pairing Bluetooth devices
Every Bluetooth device has to be paired once with
easyTek. After that, the connection is automatically
established when easyTek is turned on and the Bluetooth
device is within operating distance.
Bluetooth devices are, for example, Bluetooth phones, TV,
tablets or third-party transmitters.
The procedure for pairing and using our
transmitters is slightly different.
Refer to section "Pairing our transmitters".
Preconditions:
■ Bluetooth device is turned on.
■ easyTek is turned on.
■ Neckloop is plugged into both sides, and easyTek is
worn around the neck.
The setup depends on the device type:
■ Standard line-in devices and FM receivers must only be
plugged in.
■ Bluetooth phones and Bluetooth audio devices must
be paired once before audio streaming is possible.
Refer to section "Pairing Bluetooth devices".
■ Our transmitters must also be paired once, but
the procedure is slightly different.
Refer to section "Pairing our transmitters".
Further information:
■ FM receivers: The same signal is transmitted to both
hearing instruments (mono sound).
■ Transmitters: You can also use third-party transmitters.
easyTek treats them like other Bluetooth devices.
We recommend to use our transmitters.

20 21
Tips:
■ You can also use the easyTek App for pairing.
■ To cancel pairing, press shortly.
The blue LED goes off.
Pairing standard Bluetooth devices:
XPress and simultaneously until the blue LED
ashes . This takes approximately 5 seconds.
easyTek searches for devices nearby.
XSet up your Bluetooth device to search for other
Bluetooth devices. Refer to the device's manual.
XOn the Bluetooth device, select "easyTek" from the list
of detected devices.
XIf requested, enter the PIN "0000".
Pairing may take several seconds.
The blue LED indicates the pairing status:
Pairing status for standard Bluetooth devices
ashing, then on for 5 seconds, then off
➧ Pairing has been completed successfully.
You can now use the Bluetooth device.
ashing, then off
➧ Pairing was not successful. In this case, ensure that the
Bluetooth device is within operating distance and try again.

22 23
Pairing may take several seconds.
The blue LED indicates the pairing status:
Pairing status for our transmitters
ashing, then on
➧ Pairing has been completed successfully. Streaming
starts automatically. You can now use the transmitter.
ashing, then off
➧ Pairing was not successful. In this case, ensure that the
transmitter is within operating distance and try again.
You can also use the easyTek App for pairing.
Further information:
■ If the transmitter is only temporarily (< 5 min) out
of operating distance, the transmission of the audio
signal is interrupted but automatically picked up again
when the transmitter is back within operating distance.
■ If a transmitter is already paired, you cannot pair it
again.
■ If you pair a third transmitter, the rst paired
transmitter is automatically unpaired.
Pairing our transmitters
Each transmitter has to be paired once with easyTek.
You can use up to two of our transmitters.
Preconditions:
■ easyTek is turned on.
■ Neckloop is plugged into both sides, and easyTek is
worn around the neck.
■ Transmitter is within operating distance.
Pairing our transmitters:
XTurn on the transmitter.
XPress , and simultaneously until the blue
and green LEDs ash . This takes approximately
5 seconds.
easyTek searches for transmitters nearby.

24 25
For standard line-in devices and FM receivers you
can pause / play the audio stream by pressing
shortly.
When the audio stream is paused, the blue LED
goes off.
Several devices connected
If you connect more than one device to easyTek, the last
device connected is played.
If you turn on easyTek while more than one device is
connected, easyTek selects one of the signals, according
to the following priorities:
➊Phone calls
➋Bluetooth audio devices, for example the music
player of a smartphone or a tablet PC
(all but our transmitters)
➌FM receiver
➍Audio device (with standard 3.5 mm jack)
➎Our transmitters
Audio streaming functions
For making phone calls, refer to chapter
"Making phone calls".
Function Explanation
Start
streaming
■ For Bluetooth audio devices: Start
audio playback on the audio device.
■ For standard line-in devices and
FM receivers: Plug the device.
■ For our transmitters: Double-press .
Volume or
Press shortly to adjust step by step.
Press and hold until desired volume is
reached.
Sound mixer and short press
Press both buttons simultaneously to
switch between the following input
signals:
■ Audio input and ambient sound
■ Audio input only
Stop
streaming short press
The blue LED goes off.
Toggle
between
transmitters
double-press
Only for our transmitters.

26 27
Phone call functions
Function Description
Accept /
end a call short press
Alternative:
Use your phone's accept/end function.
Reject a call long press (more than 2 seconds)
Alternative:
Use your phone's reject function.
Volume or
Press shortly to adjust step by step. Press
and hold until desired volume is reached.
Sound mixer and
Press both buttons simultaneously to
switch between the following input
signals:
■ caller’s voice and ambient sound
■ only caller's voice
Hand call over double-press
Hands the phone call from easyTek to the
phone or from the phone to the easyTek.
You can use your hearing instruments’ loudspeakers and
the microphone of easyTek for phone calls when you are
making a call.
Preconditions:
■ The phone must support Bluetooth.
■ The phone must be paired with easyTek
(refer to section "Pairing Bluetooth devices").
Making phone calls

28 29
■ Hand call over:
This function is helpful if you want to hand the phone
to another person.
■ It is not possible to put a call on hold via easyTek.
Use your phone’s functions to put a call on hold.
■ During a phone call, the hearing instruments cannot be
turned off (standby) and the hearing program cannot
be changed.
■ After pairing is completed, we recommend to turn off
the phone’s keypad tones.
Further information:
■ Outgoing calls:
When you call someone, your hearing instruments
automatically connect with the phone.
Some phones do not support this function. In this case:
□ Stop or disconnect all other audio devices.
□ Press and shortly to establish the
connection manually.
■ Incoming calls:
□ When someone calls you, your hearing instruments
play a ring tone and the blue LED is ashing fast
.
□ When someone calls you, easyTek cannot be
turned off.
■ Rejecting calls:
This function is not supported by all phones.
■ Using two phones:
□ If both phones ring simultaneously, easyTek signals
only the rst call.
□ While you are on the phone using the easyTek,
incoming calls of the second phone cannot be
signaled. You have to end the call on the rst phone
in order to answer the call on the second phone.
□ Both phones have to be paired with the easyTek.

30 31
Resetting
In case of a system crash or if easyTek does not respond
when you press a button, you can reset the easyTek.
The reset does not affect the pairing status. All paired
devices remain paired.
XUse a long thin tool, for
example, a wooden or plastic
toothpick, and press the
reset button.
Cleaning
NOTICE
XDo not put your remote control in
water!
XDo not clean your remote control
with alcohol or benzine.
XClean the remote control and the neckloop as
necessary with a dry or slightly damp soft cloth.
Use only distilled water to dampen the cloth.
XAvoid any cleaning agents.
Unpairing
You can unpair all devices except our transmitters.
XPress and simultaneously until the blue
and orange LED start ashing .
This takes approximately 10 seconds.
easyTek unpairs the hearing instruments and
all Bluetooth devices except our transmitters.
easyTek searches for hearing instruments and Bluetooth
devices nearby . Turn your hearing instruments off
and on again to pair them with easyTek. In order to pair
other devices, refer to "Pairing Bluetooth devices".
To unpair our transmitters, you have to use the
easyTek App.
Maintenance and service

32 33
If your Hearing Care Professional sets up a new hearing
program for your hearing instruments or changes the
conguration of the hearing instruments, you have to do
the following:
XTurn easyTek off and then on again.
Read more in section "Turning easyTek on/off".
XPair your hearing instruments once again.
Read more in section "Pairing hearing instruments
with easyTek".
The updated conguration of the hearing instruments is
now known by easyTek.
Accessories
■ Transmitter set:
Bluetooth transmitter for devices that do not support
Bluetooth.
■ VoiceLink set:
Bluetooth transmitter plus lapel microphone that can
be given to speakers/teachers for effective speech
transmission to the user.
More accessories might be available in your country.
Ask your Hearing Care Professional.
Operating distance
XeasyTek and hearing instruments: You must wear
easyTek around the neck and you must wear your
hearing instruments as usual.
XeasyTek and wireless audio devices: The maximum
distance is approximately 10 m or 32 ft.
Conguration of hearing instruments
You can use easyTek right out of the box. You only
have to pair your hearing instruments and the desired
Bluetooth devices.
However, if you prefer a dedicated hearing program for
listening to music (via your Bluetooth HiFi) or when using
the FM receiver:
XAsk your Hearing Care Professional to congure a
hearing program with the desired properties.
With dedicated hearing programs, you can enjoy the
sound quality even more.
Further information

34 35
Download and installation:
XSearch for "easyTek" in the Google Play Store or in the
App Store and install the app on your smartphone or
tablet.
XTo start the app, it is listed under the name "easyTek"
on your smartphone or tablet.
Alternatively, if you have a QR code reader installed on
your smartphone or on your tablet, you can scan the
QR code to jump directly to a link list. Follow the desired
link to the download page and start the installation.
easyTek App
With the easyTek App™ you conveniently operate
your hearing instruments right from your Android*
smartphone, from your iPhone**, or from your tablet.
You can control your hearing instruments and how
they interact with all of your favorite electronic devices.
Whether it is watching TV, listening to your favorite song,
or talking to a friend on your mobile phone - control is
right at your ngertips.
Prerequisites for using the app:
■ You must have an easyTek. Wear it as usual and
turn it on.
■ Your smartphone or tablet must be within Bluetooth
operating distance (about 10 m or 32 ft).
Prerequisites for download and installation:
■ Your smartphone or tablet must have access to the
Internet.
■ You must have or create an account for the
Google Play* Store (Android smartphone or tablet) or
for the App Store** (iPhone or iPad).
* Android and Google Play are trademarks of Google Inc.
** iPhone and iPad are trademarks of Apple Inc., registered in the U.S. and other
countries. App Store is a service mark of Apple Inc.

36 37
Problem and possible solutions
An external audio source is connected, but not played.
■ For plugged connections: Ensure that the device is
fully connected.
■ For wireless connections: The device has not been
paired. Refer to section "Pairing Bluetooth devices".
■ More than one audio device is connected and
another connected audio device has a higher
priority. Unplug unused audio device or press
to stop wireless audio streaming from unused
audio devices.
Cannot toggle between transmitters.
■ Only one transmitter has been paired. Pair both
transmitters.
■ Ensure that both transmitters are within operating
distance.
■ At least one transmitter is a third-party transmitter.
Toggling between transmitters works only for our
transmitters.
Consult your Hearing Care Professional if you encounter
further problems.
Troubleshooting
If an error occurs, make sure that easyTek is worn
correctly and that all devices are within operating
distance. Refer to sections "Wearing easyTek properly"
and "Operating distance".
Problem and possible solutions
The device does not work.
■ Ensure that the device is charged and turned on.
Refer to sections "Charging" and "Turning easyTek
on/off".
■ Pair the hearing instruments again.
Refer to section "Pairing your hearing instruments".
■ Reset the device. Refer to section "Resetting".
Hearing instruments cannot be paired.
■ Unpair all devices and pair them again.
Refer to section "Unpairing devices".
Audio streaming is interrupted.
■ Ensure that the neckloop is not twisted.
■ Ensure that the Bluetooth device is within
operating distance.
■ In rare cases, metal-based necklaces can interrupt
audio streaming. Remove the necklace.