Siemens signia Carat primax User manual

Hearing
Systems
Carat™primax
User Guide

2 3
Content
Welcome 4
Your hearing in󰄋ruments 5
In󰘵rument type 5
Getting to know your hearing in󰘵ruments 5
Components and names 6
Controls 8
Settings 9
Batteries 11
Battery size and handling tips 11
Replacing batteries 12
Recharging rechargeable batteries 13
Daily use 14
Turning on and o󰘯 14
Inserting and removing the hearing in󰘵ruments 16
Adju󰘵ing the volume 19
Changing the hearing program 20
Further adju󰘵ments (optional) 20
Special li󰄋ening situations 21
Setting the focus (optional) 21
On the phone 23
Audio induction loops 25
Maintenance and care 26
Hearing in󰘵ruments 26
Ear pieces 28
Professional maintenance 30
Further information 31
Safety information 31
Wireless functionality 31
Accessories 31
Symbols used in this document 32
Troubleshooting 32
Service and warranty 34

4 5
Welcome
Thank you for choosing our hearing in󰘵ruments to
accompany you through everyday life. Like anything new,
it may take you a little time to become familiar with them.
This guide, along with support from your Hearing Care
Professional, will help you under󰘵and the advantages
and greater quality of life your hearing in󰘵ruments o󰘯er.
To receive the mo󰘵 bene󰘰t from your hearing
in󰘵ruments, it is recommended that you wear them every
day, all day. This will help you get adju󰘵ed to them.
CAUTION
It is important to read this user guide and the safety
manual thoroughly and completely. Follow the
safety information to avoid damage or injury.
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Your hearing in󰄋ruments
This user guide describes optional features that
your hearing in󰘵ruments may or may not have.
Ask your Hearing Care Professional to indicate the
features that are valid for your hearing in󰘵ruments.
In󰄋rument type
Your hearing in󰘵ruments are a RIC (Receiver-in-Canal)
model. The receiver is placed within the ear canal and
connected to the in󰘵rument via a receiver cable. The
in󰘵ruments are not intended for children under the age
of 3 years or persons with a developmental age of under
3 years.
Getting to know your hearing in󰄋ruments
It is recommended to familiarize yourself with your new
hearing in󰘵ruments. With the in󰘵ruments in your hand
try using the controls and note their location on the
in󰘵rument. This will make it easier for you to feel and
press the controls while wearing the hearing in󰘵ruments.
If you have problems pressing the controls of your
hearing in󰘵ruments while wearing them, you can
ask your Hearing Care Professional about a remote
control option.

67
Components and names
➑
➒
➐
➊➋
➍
➏➎
➌
➊Ear piece
➋Receiver
➌Receiver cable
➍Microphone openings
➎Rocker switch (control)
➏Charging contact
➐Battery compartment
(on/o󰘯 switch)
➑Side indicator
(red = right ear,
blue = left ear)
➒Receiver connection
You can use the following 󰘵andard ear pieces.
Standard ear pieces Size
Click Dome™ single
(open or closed)
Click Dome semi-open
Click Dome double
You can easily exchange the 󰘵andard ear pieces.
Read more in section "Maintenance and care".
Cu󰄋om-made ear pieces
Cu󰘵om shell
Click Mold™

8 9
Controls
With the rocker switch you can, for
example, adju󰘵 the volume or switch
hearing programs. Your Hearing Care
Professional has programmed your
desired functions to the rocker switch.
You can also use a remote control.
Rocker switch function L R
Press brie󰘱y:
Program up/down
Volume up/down
Tinnitus therapy signal level up/down
Sound balance
Focus selection (spatial con󰘰gurator)
Press long:
Standby/turn on
Program up/down
Press very long:
Standby/turn on
L = Left, R = Right
Settings
Hearing programs
1
2
3
4
5
6
Read more in section "Changing the hearing program".
Features
Power-on delay enables whi󰘵le-free insertion of
hearing in󰘵ruments.
Read more in section "Turning on and o󰘯".
AutoPhone™ automatically switches to the
telephone program when the telephone receiver
approaches the ear.
Read more in section "On the phone".
TwinPhone transmits the telephone call into both
ears when the telephone receiver is held to either
ear.
Read more in section "On the phone".
The tinnitus therapy feature generates a sound to
di󰘵ract you from your tinnitus.

10 11
To recharge batteries in hearing in󰘵ruments with
charging contacts, simply place the in󰘵ruments
in the charger. After charging, the charger
dehumidi󰘰es the hearing in󰘵ruments.
The e2e wireless functionality enables
simultaneous control of both hearing in󰘵ruments.
Read more in section "Wireless functionality".
Batteries
When the battery is low the sound becomes weaker
or you will hear an alert signal. The battery type will
determine how long you have to replace or recharge the
battery.
Battery size and handling tips
Ask your Hearing Care Professional for recommended
batteries.
Battery size: 13
● Always use the correct battery size for your hearing
in󰘵ruments.
● Remove the batteries if you intend not to use the
hearing in󰘵ruments for several days.
● Always carry spare batteries.
● Remove empty batteries immediately and follow your
local recycling rules for battery disposal.

12 13
Replacing batteries
Removing the battery:
XOpen the battery compartment.
XUse the magnet 󰘵ick to pull out the
battery. The magnet 󰘵ick is available
as an accessory.
Inserting the battery:
XIf the battery has a protective 󰘰lm, remove it
only when you are ready to use the battery.
XInsert the battery with the "+" symbol
facing up (refer to the picture).
XCarefully close the battery compartment. If you feel
resi󰘵ance, the battery is not inserted correctly.
Do not attempt to close the battery compartment by
force. It can be damaged.
Recharging rechargeable batteries
Charge rechargeable batteries before 󰘰r󰘵 use.
XTo charge the batteries, follow the in󰘵ructions in the
charger’s user guide.
After many recharging cycles, the battery lifetime may
reduce. In this case, replace the rechargeable battery
with a new one. To do so, follow the in󰘵ructions for
replacing batteries.

14 15
Daily use
Turning on and o󰓐
You have the following options to turn your hearing
in󰘵ruments on or o󰘯.
Via battery compartment:
XTurning on: Close the battery compartment.
The default volume and hearing program are set.
XTurning o󰘯: Open the battery compartment to the
󰘰r󰘵 catch.
Via rocker switch:
XTurning on or o󰘯: Press and hold the rocker switch for
several seconds. Refer to section "Controls" for the
settings of the rocker switch.
After turning on, the previously used volume and
hearing program remain set.
Via remote control:
XFollow the in󰘵ructions in the remote control's user
guide.
After turning on, the previously used volume and
hearing program remain set.
When wearing the hearing in󰘵ruments, an alert tone can
indicate when an in󰘵rument is being turned on or o󰘯.
When the power-on delay is activated, the hearing
in󰘵ruments turn on after a delay of several seconds.
During this time you can insert the hearing in󰘵ruments
into your ears without experiencing unpleasant feedback
whi󰘵ling.
The "power-on delay" can be activated by your Hearing
Care Professional.

16 17
Inserting and removing the hearing in󰄋ruments
Your hearing in󰘵ruments have been 󰘰ne-tuned for your
right and left ear. Colored markers indicate
the side:
● red marker = right ear
● blue marker = left ear
Inserting a hearing in󰘵rument:
XHold the receiver cable at the bend
closer to the ear piece.
XCarefully push the ear piece in
the ear canal ➊.
XTwi󰘵 it slightly until it sits well.
Open and close your mouth to
avoid accumulation of air in the
ear canal.
XLift the hearing in󰘵rument
and slide it over the top of
your ear ➋.
૜
૝
CAUTION
Risk of injury!
XInsert the ear piece carefully and not
too deeply into the ear.
● It may be helpful to insert the right hearing
in󰘵rument with the right hand and the left
hearing in󰘵rument with the left hand.
● If you have problems inserting the ear piece,
use the other hand to gently pull your earlobe
downwards. This opens the ear canal and eases
insertion of the ear piece.
The optional retention 󰘵rand helps to securely retain the
ear piece in your ear. To position the retention 󰘵rand:
XBend the retention 󰘵rand and
position it carefully into the
bottom of the bowl of your ear
(refer to the picture).

18 19
Removing a hearing in󰘵rument:
XLift the hearing in󰘵rument
and slide it over the top of
your ear ➊.
XIf your hearing in󰘵rument is
equipped with a cu󰘵om shell
or a Click Mold, remove it by
pulling the small removal cord
toward the back of your head.
૜
૝
XFor all other ear pieces: Grip the receiver in the
ear canal with two 󰘰ngers and pull it carefully out ➋.
Do not pull the receiver cable.
CAUTION
Risk of injury!
XIn very rare cases the ear piece could remain in
your ear when removing the hearing in󰘵rument.
If this happens, have the ear piece removed by
a medical professional.
Clean and dry your hearing in󰘵ruments after usage.
Read more in section "Maintenance and care".
Adju󰄋ing the volume
Your hearing in󰘵ruments automatically adju󰘵 the volume
to the li󰘵ening situation.
XIf you prefer manual volume adju󰘵ment, press the
rocker switch brie󰘱y or use a remote control.
Refer to section "Controls" for the setting of the
rocker switch.
An optional signal tone can indicate the volume change.
Once the maximum or minimum volume has been
reached, you may hear an optional signal tone.

20 21
Changing the hearing program
Depending on the li󰘵ening situation, your hearing
in󰘵ruments automatically adju󰘵 their sound.
Your hearing in󰘵ruments may also have several hearing
programs which allow you to change the sound, if
needed. An optional signal tone can indicate the program
change.
XTo change the hearing program, press the
rocker switch or use a remote control.
Refer to section "Controls" for the setting of the
rocker switch. Refer to section "Settings" for a li󰘵
of your hearing programs.
If the AutoPhone or the TwinPhone function
is activated, the hearing program switches
automatically to a telephone program when the
telephone receiver is close to the ear.
Read more in section "On the phone".
Further adju󰄋ments (optional)
The controls of your hearing in󰘵ruments can also be
used to change, for example, the sound balance or the
tinnitus therapy signal level. Sound balance allows you to
adju󰘵 the bass and treble to your preferences.
Refer to section "Controls" for the setting of your controls.
Special li󰄋ening situations
Setting the focus (optional)
If you want to focus more directly on your conversation
partner in front of you, or if you want to li󰘵en to the
broader environment – the spatial con󰘰gurator gives you
control over your li󰘵ening preference.
You can select di󰘯erent levels – from "focus to frontal
position" (left picture) to "middle position" (center picture)
to "hear all around" (right picture).
Prerequisites:
● You need to wear two hearing in󰘵ruments.
● On one of your hearing in󰘵ruments the rocker switch
needs to be set for the spatial con󰘰gurator by your
Hearing Care Professional.
Refer to section "Controls" for the setting of the
rocker switch.
With a suitable smartphone app you have even more
control options.

22 23
Setting the focus manually:
XIf you have several hearing programs, change to
hearing program 1.
XPress the rocker switch that is set for this function.
The mid level is active by default.
XPress the upper rocker switch to focus more to the
front, or the lower rocker switch to li󰘵en to the broader
environment.
This function is intended for unique and temporary
li󰘵ening situations. The hearing in󰘵ruments thus return
automatically to the automatic setting of program 1 if
the sound environment changes signi󰘰cantly or after
approximately 45 minutes. You can also exit the spatial
con󰘰gurator mode.
Exiting spatial con󰘰gurator mode:
XToggle to the minimum or maximum level.
An optional signal tone can indicate the minimum and
maximum level.
XToggle one 󰘵ep further.
The same signal tone as for changing the hearing
program is played, indicating that you have exited
the spatial con󰘰gurator mode.
On the phone
When you are on the phone, hold
the telephone receiver slightly above
your ear. The hearing in󰘵rument and
telephone receiver have to be aligned.
Turn the receiver slightly so that the ear
is not completely covered.
Telephone program
You may prefer a certain volume when using the phone.
Ask your Hearing Care Professional to con󰘰gure a
telephone program.
XSwitch to the telephone program whenever you are
on the phone or use the automatic program switch.
If a telephone program or the automatic program
switch are con󰘰gured for your hearing in󰘵ruments,
it is li󰘵ed in section "Settings".

24 25
Automatic program switch
(AutoPhone or TwinPhone)
Your hearing in󰘵rument can automatically select
the telephone program when you bring the telephone
handset close to the hearing in󰘵rument. TwinPhone even
transmits the call into both ears. When you are 󰘰nished
speaking on the phone, move the handset away from the
hearing in󰘵rument and microphone mode will re-engage.
If you want to use this function, ask your Hearing Care
Professional to do the following:
● Activate the AutoPhone or the TwinPhone function.
● Check the telephone receiver’s magnetic 󰘰eld.
For the automatic program switch, your hearing
in󰘵rument detects the telephone receiver’s magnetic
󰘰eld. Not all telephones produce a magnetic 󰘰eld
󰘵rong enough to activate this function. In this case,
you can use the AutoPhone magnet, which is available
as an accessory, and attach it to the telephone
receiver.
See the AutoPhone magnet user guide for in󰘵ructions on
how to position the magnet.
NOTICE
Use the approved AutoPhone magnet only. Ask
your Hearing Care Professional for this accessory.
Audio induction loops
Some telephones and public places like theatres o󰘯er the
audio signal (music and speech) via an audio induction
loop. With this sy󰘵em, your hearing in󰘵ruments can
directly receive the desired signal – without di󰘵racting
noise in the environment.
You can usually recognize audio induction
loop sy󰘵ems by certain signs.
Ask your Hearing Care Professional to con󰘰gure a
telecoil program.
XSwitch to the telecoil program whenever you are in a
place with an audio induction loop.
If a telecoil program is con󰘰gured for your hearing
in󰘵ruments, it is li󰘵ed in section "Settings".
Telecoil program and remote control
NOTICE
For in󰘵ruments with wireless connectivity:
When the telecoil program is active, the remote
control may cause a pulsing noise.
XUse the remote control with a di󰘵ance greater
than 10 cm (4 inches).

26 27
Maintenance and care
To prevent damage it is important that you take care of
your hearing in󰘵ruments and follow a few basic rules,
which will soon become a part of your daily routine.
Hearing in󰄋ruments
Drying and 󰄋orage
XDry your hearing in󰘵ruments overnight.
XAsk your Hearing Care Professional for recommended
drying products.
XFor longer periods of non-use, 󰘵ore your hearing
in󰘵ruments with open battery compartment and
batteries removed in a drying sy󰘵em to avoid the
adverse e󰘯ects of moi󰘵ure.
Cleaning
Your hearing in󰘵ruments have a protective coating.
However, if not cleaned regularly you may damage the
hearing in󰘵ruments or cause personal injury.
XClean your hearing in󰘵ruments daily with a soft,
dry tissue.
XNever use running water or immerse the
devices in water.
XNever apply pressure while cleaning.
XAsk your Hearing Care Professional for recommended
cleaning products, special care sets, or more
information on how to keep your hearing in󰘵ruments
in good condition.

28 29
Ear pieces
Cleaning
Cerumen (ear wax) may accumulate on the ear pieces.
This may a󰘯ect sound quality. Clean the ear pieces daily.
For all types of ear pieces:
XClean the ear piece right
after removal with a soft
and dry tissue.
This prevents that
cerumen becomes
dry and hard.
For Click Domes:
XSqueeze the tip of the dome.
Exchanging
Exchange 󰘵andard ear pieces approximately every
three months. Replace them sooner if you notice
cracks or other changes. The procedure for exchanging
󰘵andard ear pieces depends on the type of ear piece.
In section "Components and names", your Hearing Care
Professional has marked your type of ear piece.
Exchanging Click Domes
XTo remove the old Click Dome, use the removal tool
or follow the in󰘵ructions on the packaging of the
Click Domes. Be careful not to pull the receiver cable.
The removal tool is available as an accessory.
XTake particular care that
the new Click Dome clicks
noticeable in place.
XCheck the 󰘰rm 󰘰t of the
new Click Dome.
clic
k

30 31
Further information
Safety information
For more safety information, refer to the safety manual
supplied with the device.
Wireless functionality
Your hearing in󰘵ruments are equipped with wireless
functionality. This provides synchronization between
your two hearing in󰘵ruments:
● If you change the program or volume on
one in󰘵rument, the other one is automatically
changed, too.
● Both hearing in󰘵ruments automatically adapt to
the li󰘵ening situation simultaneously.
Wireless functionality enables the use of a remote
control.
Accessories
The type of available accessories depends on the
in󰘵rument type. Examples are: a remote control, an
audio 󰘵reaming device, or a smartphone app for
remote control.
Some hearing in󰘵rument types support CROS and
BiCROS solutions for people with single-sided deafness.
Consult your Hearing Care Professional for further
information.
Professional maintenance
Your Hearing Care Professional can perform a thorough
professional cleaning and maintenance.
Cu󰘵om-made ear pieces and wax 󰘰lters should
be exchanged as needed by your Hearing Care
Professional.
Ask your Hearing Care Professional for your individual
recommendation of maintenance intervals and for
support.

32 33
Symbols used in this document
Points out a situation that could lead to serious,
moderate, or minor injuries.
Indicates possible property damage.
Advice and tips on how to handle your device
better.
Troubleshooting
Problem and possible solutions
Sound is weak.
● Increase the volume.
● Replace or recharge the empty battery
(depending on the battery type).
● Clean or exchange the ear piece.
Hearing in󰘵rument emits whi󰘵ling sounds.
● Reinsert the ear piece until it 󰘰ts securely.
● Decrease the volume.
● Clean or exchange the ear piece.
Sound is di󰘵orted.
● Decrease the volume.
● Replace or recharge the empty battery
(depending on the battery type).
● Clean or exchange the ear piece.
Problem and possible solutions
Hearing in󰘵rument emits signal tones.
● Replace or recharge the empty battery
(depending on the battery type).
Hearing in󰘵rument does not work.
● Turn the hearing in󰘵rument on.
● Gently close the battery compartment completely.
● Replace or recharge the empty battery
(depending on the battery type).
● Make sure the battery is inserted correctly.
● Power-on delay is active. Wait several seconds
and check again.
Consult your Hearing Care Professional if you encounter
further problems.

34
Service and warranty
Serial numbers In󰄋rument Receiver unit
Left:
Right:
Service dates
1: 4:
2: 5:
3: 6:
Warranty
Date of purchase:
Warranty period in months:
Your Hearing Care Professional

Carat™primax
Manual del operador
Hearing
Systems

2 3
Contenidos
Bienvenido 4
Los audífonos 5
Tipo de audífono 5
La importancia de conocer el audífono 5
Componentes y nombres 6
Controles 8
Con󰘰guración 9
Pilas 11
Tamaño de la pila y consejos para el manejo 11
Su󰘵ituir las pilas 12
Carga de las pilas recargables 13
Uso diario 14
Conexión y desconexión 14
Inserción y extracción de los audífonos 16
Regulación del volumen 19
Cambio del programa de audición 20
Más aju󰘵es (opcional) 20
Situaciones de escucha especiales 21
Aju󰘵e del centro de atención (opcional) 21
Al teléfono 23
Bucles de inducción de audio 25
Mantenimiento y cuidados 26
Audífonos 26
Auriculares 28
Mantenimiento profesional 30
Información adicional 31
Información de seguridad 31
Funcionalidad inalámbrica 31
Accesorios 31
Símbolos utilizados en e󰘵e documento 32
Solución de problemas 32
Servicio y garantía 34