Siemens SIMOTICS CONNECT 400 User manual

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www.siemens.com/digital-motor

SIMOTICS CONNECT 400
Operating Instructions
SIMOTICS CONNECT 400 V0.6.0.0
SIDRIVE IQ Con󹪝g (Android) V1.4.0
SIDRIVE IQ Con󹪝g (iOS) V1.0.0
SIDRIVE IQ Fleet V2.3
08/2021
A5E50161952B AE
Introduction 1
Safety instructions 2
Description 3
Preparations for use 4
Mounting and installation 5
Commissioning 6
Operation 7
Maintenance 8
Disposal 9
Further information 10

Legal information
Warning notice system
This manual contains notices you have to observe in order to ensure your personal safety, as well as to prevent damage
to property. The notices referring to your personal safety are highlighted in the manual by a safety alert symbol, notices
referring only to property damage have no safety alert symbol. These notices shown below are graded according to
the degree of danger.
DANGER
indicates that death or severe personal injury will result if proper precautions are not taken.
WARNING
indicates that death or severe personal injury may result if proper precautions are not taken.
CAUTION
indicates that minor personal injury can result if proper precautions are not taken.
NOTICE
indicates that property damage can result if proper precautions are not taken.
If more than one degree of danger is present, the warning notice representing the highest degree of danger will be
used. A notice warning of injury to persons with a safety alert symbol may also include a warning relating to property
damage.
Quali󹪝ed Personnel
The product/system described in this documentation may be operated only by personnel quali󹪝ed for the speci󹪝c
task in accordance with the relevant documentation, in particular its warning notices and safety instructions.
Quali󹪝ed personnel are those who, based on their training and experience, are capable of identifying risks and
avoiding potential hazards when working with these products/systems.
Proper use of Siemens products
Note the following:
WARNING
Siemens products may only be used for the applications described in the catalog and in the relevant technical
documentation. If products and components from other manufacturers are used, these must be recommended or
approved by Siemens. Proper transport, storage, installation, assembly, commissioning, operation and maintenance
are required to ensure that the products operate safely and without any problems. The permissible ambient
conditions must be complied with. The information in the relevant documentation must be observed.
Trademarks
All names identi󹪝ed by ® are registered trademarks of Siemens AG. The remaining trademarks in this publication may
be trademarks whose use by third parties for their own purposes could violate the rights of the owner.
Disclaimer of Liability
We have reviewed the contents of this publication to ensure consistency with the hardware and software described.
Since variance cannot be precluded entirely, we cannot guarantee full consistency. However, the information in this
publication is reviewed regularly and any necessary corrections are included in subsequent editions.
Siemens AG
Digital Industries
Postfach 48 48
90026 NÜRNBERG
GERMANY
A5E50161952B AE
Ⓟ 08/2021 Subject to change
Copyright © Siemens AG 2020 - 2021.
All rights reserved

Table of contents
1 Introduction ........................................................................................................................................... 7
1.1 About these instructions ...................................................................................................... 7
1.1.1 Text format features............................................................................................................. 7
1.1.2 Text references .................................................................................................................... 7
1.2 Naming convention ............................................................................................................. 7
2 Safety instructions................................................................................................................................. 9
2.1 General safety instructions................................................................................................... 9
2.2 Quali󹪝ed personnel.............................................................................................................. 9
2.3 Security information .......................................................................................................... 10
3 Description........................................................................................................................................... 11
3.1 SIDRIVE IQ Fleet ................................................................................................................. 11
3.2 "SIMOTICS CONNECT 400" connectivity module .................................................................. 12
4 Preparations for use............................................................................................................................. 15
4.1 Visual inspection................................................................................................................ 15
4.2 Shipping and storage conditions ........................................................................................ 15
4.3 Requirements .................................................................................................................... 16
5 Mounting and installation ................................................................................................................... 17
5.1 Installing the mounting bracket.......................................................................................... 17
5.2 Mounting the connectivity module..................................................................................... 20
6 Commissioning .................................................................................................................................... 23
6.1 Requirements .................................................................................................................... 23
6.2 Commissioning with Android ............................................................................................. 23
6.2.1 Installing the "SIDRIVE IQ Con󹪝g" application ...................................................................... 23
6.2.2 Establishing the connection to the connectivity module ..................................................... 24
6.2.3 Log in with the connectivity module................................................................................... 26
6.2.4 Guided commissioning....................................................................................................... 27
6.2.4.1 Starting the commissioning wizard..................................................................................... 27
6.2.4.2 Device Credentials - Step 1/7 ............................................................................................. 28
6.2.4.3 WLAN - Step 2/7................................................................................................................. 30
6.2.4.4 Firmware - Step 3/7............................................................................................................ 31
6.2.4.5 Intervals - Step 4/7 ............................................................................................................. 34
6.2.4.6 MindSphere Access - Step 5/7............................................................................................. 35
6.2.4.7 Motor Details - Step 6/7...................................................................................................... 38
6.2.4.8 Asset Info - Step 7/7 ........................................................................................................... 46
6.3 Commissioning with iOS .................................................................................................... 51
6.3.1 Installing the "SIDRIVE IQ Con󹪝g" application ...................................................................... 51
SIMOTICS CONNECT 400
Operating Instructions, 08/2021, A5E50161952B AE 3

6.3.2 Establishing the connection to the connectivity module ..................................................... 51
6.3.3 Log in with the connectivity module................................................................................... 55
6.3.4 Guided commissioning....................................................................................................... 56
6.3.4.1 Starting the commissioning wizard..................................................................................... 56
6.3.4.2 Device Credentials - Step 1/7 ............................................................................................. 57
6.3.4.3 WLAN - Step 2/7................................................................................................................. 59
6.3.4.4 Firmware - Step 3/7............................................................................................................ 60
6.3.4.5 Intervals - Step 4/7 ............................................................................................................. 63
6.3.4.6 MindSphere Access - Step 5/7............................................................................................. 64
6.3.4.7 Motor Details - Step 6/7...................................................................................................... 66
6.3.4.8 Asset Info - Step 7/7 ........................................................................................................... 73
7 Operation............................................................................................................................................. 79
7.1 Operation with Android ..................................................................................................... 79
7.1.1 O󹪜boarding process using the "SIDRIVE IQ con󹪝g" application ............................................. 79
7.1.1.1 Initiating the o󹪜boarding process ....................................................................................... 79
7.1.1.2 Logging in to MindSphere .................................................................................................. 81
7.1.1.3 Executing the o󹪜boarding process...................................................................................... 83
7.1.2 Identifying the connectivity module via the "SIDRIVE IQ Con󹪝g" application......................... 83
7.1.3 Changing measurement and synchronization intervals ....................................................... 84
7.1.4 Changing the user data of the connectivity module ............................................................ 86
7.1.5 Check asset data ................................................................................................................ 86
7.2 Operation with iOS ............................................................................................................ 87
7.2.1 O󹪜boarding process using the "SIDRIVE IQ Con󹪝g" application............................................. 87
7.2.2 Identifying the connectivity module via the "SIDRIVE IQ Con󹪝g" application......................... 90
7.2.3 Changing measurement and synchronization intervals ....................................................... 91
7.2.4 Changing the device credentials of the connectivity module............................................... 93
7.2.5 Check asset data ................................................................................................................ 94
8 Maintenance........................................................................................................................................ 97
8.1 Updating the software and 󹪝rmware (Android)................................................................... 97
8.1.1 Updating the "SIDRIVE IQ Con󹪝g" application ...................................................................... 97
8.1.2 Identifying the 󹪝rmware version of the connectivity module ............................................... 97
8.1.3 Updating the connectivity module 󹪝rmware ....................................................................... 97
8.2 Updating software and 󹪝rmware (iOS)................................................................................ 99
8.2.1 Updating the "SIDRIVE IQ Con󹪝g" application ...................................................................... 99
8.2.2 Updating the connectivity module 󹪝rmware (iOS)............................................................... 99
8.3 Basic functions (Android) ................................................................................................. 101
8.4 Basic functions (iOS) ........................................................................................................ 102
8.5 Replacing the connectivity module................................................................................... 103
8.6 Replace the battery .......................................................................................................... 104
8.7 Changing the attachment position of the mounting bracket ............................................. 106
9 Disposal ............................................................................................................................................. 107
9.1 Disposing of the connectivity module............................................................................... 107
9.2 Disposing of the battery................................................................................................... 107
Table of contents
SIMOTICS CONNECT 400
4Operating Instructions, 08/2021, A5E50161952B AE

10 Further information........................................................................................................................... 109
10.1 Product information......................................................................................................... 109
10.2 Product support ............................................................................................................... 109
10.3 Technical data.................................................................................................................. 111
10.4 Directives and standards .................................................................................................. 113
Index .................................................................................................................................................. 117
Table of contents
SIMOTICS CONNECT 400
Operating Instructions, 08/2021, A5E50161952B AE 5

Table of contents
SIMOTICS CONNECT 400
6Operating Instructions, 08/2021, A5E50161952B AE

Introduction 1
1.1 About these instructions
These instructions describe the connectivity module and provide you with information on how
to use the product – from installation through to maintenance.
Keep these instructions in a safe place for subsequent use.
Read these instructions before you use the connectivity module, and follow the instructions and
notes carefully. In this way you can ensure safe, problem-free operation and a long service life.
1.1.1 Text format features
Text format features
You can 󹪝nd the following text format features in these instructions:
1. Handling instructions are always formatted as a numbered list. Always perform the steps in
the order given.
• Lists are formatted as bulleted lists.
– Lists on the second level are hyphenated.
Note
The note provides you with additional information about the product itself, handling the product
- and the relevant documentation.
1.1.2 Text references
References to other texts always refer to the beginning of the chapter.
1.2 Naming convention
In this documentation, the generic term "Connectivity module" is used for the "SIMOTICS
CONNECT 400" product.
SIMOTICS CONNECT 400
Operating Instructions, 08/2021, A5E50161952B AE 7

Introduction
1.2 Naming convention
SIMOTICS CONNECT 400
8Operating Instructions, 08/2021, A5E50161952B AE

Safety instructions 2
2.1 General safety instructions
The connectivity module conforms to the pertinent safety regulations according to IEC, VDE and
EN. If you have questions about the validity of the installation in the planned environment,
please contact your service representative.
Battery
WARNING
Danger of explosion and the release of harmful substances!
Improper handling of lithium batteries can cause them to explode.
Explosion of the batteries and the released pollutants can cause severe physical injury and/or
represent a serious health risk. Used batteries jeopardize the function of the device.
Note the following when handling lithium batteries:
• Replace the lithium battery only with an identical battery or types recommended by the
manufacturer.
• Do not throw the batteries into a 󹪝re.
• Do not solder at the cell body of the battery.
• Do not recharge the battery.
• Do not open the battery.
• Do not short-circuit the battery.
• Do not connect the battery with the incorrect polarity.
• Do not heat up the battery to over 100 °C.
• Protect the battery from direct solar radiation, humidity and condensation.
2.2 Quali󹪝ed personnel
Only quali󹪝ed personnel may perform work on the connectivity module. For the purpose of this
documentation, quali󹪝ed personnel is taken to mean people who ful󹪝ll the following
requirements:
• Through appropriate training and experience, they are able to recognize and avoid risks and
potential dangers in their particular 󹪝eld of activity.
• Those responsible have instructed them to carry out the work.
SIMOTICS CONNECT 400
Operating Instructions, 08/2021, A5E50161952B AE 9

2.3 Security information
Siemens provides products and solutions with industrial security functions that support the
secure operation of plants, systems, machines and networks.
In order to protect plants, systems, machines and networks against cyber threats, it is necessary
to implement – and continuously maintain – a holistic, state-of-the-art industrial security
concept. Siemens’ products and solutions constitute one element of such a concept.
Customers are responsible for preventing unauthorized access to their plants, systems,
machines and networks. Such systems, machines and components should only be connected to
an enterprise network or the internet if and to the extent such a connection is necessary and only
when appropriate security measures (e.g. 󹪝rewalls and/or network segmentation) are in place.
For additional information on industrial security measures that may be implemented, please
visit
https://www.siemens.com/industrialsecurity (https://www.siemens.com/industrialsecurity).
Siemens’ products and solutions undergo continuous development to make them more secure.
Siemens strongly recommends that product updates are applied as soon as they are available
and that the latest product versions are used. Use of product versions that are no longer
supported, and failure to apply the latest updates may increase customer’s exposure to cyber
threats.
To stay informed about product updates, subscribe to the Siemens Industrial Security RSS Feed
under
https://www.siemens.com/industrialsecurity (https://www.siemens.com/industrialsecurity).
Special security notes for SC400
• Make sure that the Bluetooth range of SIMOTICS CONNECT 400 does not extend outside of
the company site (approx. 5-10 meters).
• Make sure that the WLAN is used with awareness of security issues. This includes using the
WPA2 security protocol. Make sure that the WLAN range does not extend outside of the
company site.
• The mobile device used must be maintained to keep in line with the latest IT security
standards. This includes PIN/password protection, virus and malware protection, operating
system and security patches kept up to date.
• After you have logged in for the 󹪝rst time, in the "SIDRIVE IQ Con󹪝g" application, change the
user name and the password in menu "Settings > User".
Safety instructions
2.3 Security information
SIMOTICS CONNECT 400
10 Operating Instructions, 08/2021, A5E50161952B AE

Description 3
3.1 SIDRIVE IQ Fleet
Drive systems play a key role in countless manufacturing processes. Malfunctions or failures of
motors, converters, etc. therefore result in costly downtimes. With the cloud-based SIDRIVE IQ
Fleet solution, you can digitally monitor, analyze and optimize drive systems. The operating and
status data of your drive train components thus become transparent. You can also determine the
need for maintenance and the potential for optimization.
The MindSphere applications SIDRIVE IQ Fleet for low-voltage motors and Analyze MyDrives for
converters enable you to continuously visualize, analyze and monitor your drive data.
SIDRIVE IQ Fleet
SIMOTICS CONNECT 400 connects drive train components with the cloud-based analytics of the
SIDRIVE IQ Fleet MindSphere application. This enables you to improve the productivity,
reliability, and service options of the drive train component. The following 󹪝gure gives you a
system overview of the MindSphere application SIDRIVE IQ Fleet with the connectivity module
SIMOTICS CONNECT 400:
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You can transfer, save and analyze operating data to SIDRIVE IQ Fleet via the SIMOTICS CONNECT
400 connectivity module. SIDRIVE IQ Fleet shows the user the operating data of the drive train
component and the results of the operation and status analysis and provides, for example,
recommendations for preventive maintenance activities.
Further information
You will 󹪝nd further information on SIDRIVE IQ Fleet in the "SIDRIVE IQ Fleet" (https://
support.industry.siemens.com/cs/ww/en/view/109769880) operating instructions.
SIMOTICS CONNECT 400
Operating Instructions, 08/2021, A5E50161952B AE 11

3.2 "SIMOTICS CONNECT 400" connectivity module
The connectivity module mounted on the motor captures important operating and status
information of the motor.
The captured motor data are transmitted to SIDRIVE IQ Fleet via a WLAN interface and analyzed.
Note
The SIMOTICS CONNECT 400 connectivity module can be used in combination with rib-cooled
low-voltage induction motors (see Technical speci󹪝cations (Page 111)).
Components
The connectivity module encompasses the following components:
• Integrated sensors to measure the motor data
• Data memory
• Processor
• Bluetooth module
• WLAN communication module
• Lithium battery for the power supply
The Connectivity Kit contains the following components in addition to the connectivity module:
• Metal bracket for mounting on the motor housing
• Fastening screws
Description
3.2 "SIMOTICS CONNECT 400" connectivity module
SIMOTICS CONNECT 400
12 Operating Instructions, 08/2021, A5E50161952B AE

Data security
The data are backed up using the following mechanisms:
• Data are stored in the connectivity module until they are transferred to the cloud
• Encrypted transmission via a WLAN interface according to the WPA2 standard
• Transmission to the cloud via a secure connection with TLS encryption
Description
3.2 "SIMOTICS CONNECT 400" connectivity module
SIMOTICS CONNECT 400
Operating Instructions, 08/2021, A5E50161952B AE 13

Description
3.2 "SIMOTICS CONNECT 400" connectivity module
SIMOTICS CONNECT 400
14 Operating Instructions, 08/2021, A5E50161952B AE

Preparations for use 4
4.1 Visual inspection
After mounting the motor, visually inspect the connectivity module for any damage. In case of
damage, please contact Product Support (Page 109).
4.2 Shipping and storage conditions
WARNING
Transporting hazardous goods
This product is a hazardous good according to UN 3091 (https://support.industry.siemens.com/
cs/products?dtp=Certi󹪝cate&mfn=ps&pnid=25522&lc=en-WW).
The product contains lithium-metal batteries. The batteries contain approximately 2.6 g of
lithium. When the product is transported, it is not permissible for the battery connector to be
in contact with the electronics module.
Carefully comply with the regulations that are applicable for transport.
NOTICE
Damage to the connectivity module due to external in󹪞uences
The connectivity module is supplied in separate packaging or is mounted on the motor in the
factory. During transport, storage and when the motor is operated, the connectivity module
can be damaged due to external in󹪞uences.
Do not damage the connectivity module while the motor is being transported, stored and
operated. It is not permissible that the connectivity module is subject to mechanical loads and
stress.
SIMOTICS CONNECT 400
Operating Instructions, 08/2021, A5E50161952B AE 15

4.3 Requirements
Mobile device for the "SIDRIVE IQ Con󹪝g" application
To set up the connectivity module, install the "SIDRIVE IQ Con󹪝g" application on a mobile device.
The mobile device must satisfy the following requirements:
• Android operating system, version V6.0 or later
• Functioning Internet connection
Download the "SIDRIVE IQ Con󹪝g" application from the Google Play Store (Page 23).
Mobile device with Bluetooth
The mobile device must have an integrated Bluetooth interface that supports the Bluetooth Low
Energy V4.1 standard - or a later standard.
WLAN connection
The current version of the connectivity module does not support a proxy server con󹪝guration.
Use a direct Internet connection.
The connectivity module encrypts your data according to security standard WPA2. For data
transfer, the connectivity module supports WLAN connections with a frequency of 2.4 GHz and
the Wi-Fi standard 802.11b/g/n. Only WLAN passwords with a maximum length of 32 characters
are supported.
Note
The SIMOTICS CONNECT 400 connectivity module does not support WLAN authentication
protocols according to IEEE 802.1X.
Ports that are used
Release the following ports used by SIMOTICS CONNECT 400 to allow an Internet connection to
be established:
• Secure data exchange with SIDRIVE IQ Fleet: TCP port 443
• Name resolution via DNS: TCP port 53; UDP port 53
• Time synchronization via NTP: UDP port 123
• IP address assigned via DHCP: TCP port 67, 68; UDP port 67, 68
• The mobile device 󹪝rmware is updated in the same WLAN network: TCP port 80
Preparations for use
4.3 Requirements
SIMOTICS CONNECT 400
16 Operating Instructions, 08/2021, A5E50161952B AE

Mounting and installation 5
NOTICE
SIMOTICS CONNECT 400 housing with an IP54 degree of protection
If the ambient conditions according to IP54 cannot be ensured at the installation location – or
if a higher degree of protection is required – then the user must apply additional measures to
ensure safe and reliable operation.
Requirement
Upgrade your motor with a connectivity module. To mount the connectivity module, glue the
mounting bracket permanently to the motor. You can screw the connectivity module onto the
mounting bracket either before or after gluing the mounting bracket on the motor.
No motor parameters have been imported into the connectivity module. You must con󹪝gure the
device after mounting. Follow the instructions in Chapter Commissioning (Page 23).
Note
Motors with connectivity module mounted in the factory
Certain motors are supplied with the connectivity module mounted in the factory. In this case,
you must ensure that the battery is contacted.
Mounting or removal is only necessary if the connectivity module has to be replaced.
Further Information relating to installation
• SIMOTICS CONNECT 400 Connectivity Kit (https://support.industry.siemens.com/cs/de/en/
view/109774000)installation instructions
• Video tutorial How to mount SIMOTICS Connect (https://www.youtube.com/watch?
v=RShjaqjapxo)
5.1 Installing the mounting bracket
The mounting bracket is durably glued on the motor. For this purpose, use the mounting bracket
supplied in the Connectivity Kit (Page 109) and an approved adhesive (see Note). You can screw
(Page 20) the connectivity module onto the mounting bracket either before or after gluing the
mounting bracket on the motor.
SIMOTICS CONNECT 400
Operating Instructions, 08/2021, A5E50161952B AE 17

Make sure that the connectivity module is kept at the greatest possible distance from live cables.
Note
Approved adhesives:
• Henkel LOCTITE HY 4090™
• Weicon Fast Metal Minute Adhesive
• 3M Scotch-Weld DP 8407 NS
The mounting bracket is shown in the following diagram:
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①Short arm of the mounting bracket: Inner side for gluing to the motor cooling ribs over the full
surface area
②Thread for the fastening screws of the connectivity module
③Long arm of the mounting bracket: Surface for attaching the connectivity module using screws
④Thermally conducting contact
Mounting position
In the vertical plane, the connectivity module is mounted at the height of the motor shaft and
on the side of the motor opposite the motor connection cable.
In the horizontal plane, the center of the connectivity module should be ⅓ of the way along the
housing length from the drive end.
Mounting and installation
5.1 Installing the mounting bracket
SIMOTICS CONNECT 400
18 Operating Instructions, 08/2021, A5E50161952B AE