Siemens Viva WW10A00GB User manual
INSTRUCTIONS FOR INSTALLATION AND USE
WASHING MACHINE
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Customer Service
Dear customer,
The Viva after sales service can be found close to your home and one of our
service engineers will be working in your area.
Before calling the Customer Service please check if you can remove the fault by
yourself. This helps to avoid costs that occur when an engineer is called out.
Perhaps you will find some help in your instruction manual.
Otherwise, we are pleased to assist you quickly and well.
What should you do to report a fault
In order to enable us to provide you
with a fast and efficient service,
please make sure that the following
information is at hand: Sample of identification plate
1. Your address and
telephone number
2. Nature of the complaint,
naming symptoms
3. Date of purchase
4. Product number (E-Nr.),
found on the rating plate
5. Production date (FD),
found on the rating plate
Please consult your instruction manual to locate the rating plate.
The Viva after sales services are responsible for repairing and servicing appliances
which have been directly sold by an official Viva dealer in that respective country.
However, if required, we will attempt to supply spare parts for, and effect repair on
appliances purchased in another country and which have been imported indirectly.
Viva after sales service
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19
en
IE
Irland, Ireland, Irelande
BSH Home
A
ppliances Ltd.
BSH Appliance Care, Service Division
Unit F4, Ballymount Drive
Ballymount Industrial Estate
Walkinstown
Dublin 12
Service Requests
Tel.: 01450 2655
Fax: 01450 2520
Spares and Accessories
Tel.: 01450 2655
Fax: 01450 2520
GB Großbritannien,
United Kingdom, Royaume-
Uni
GB/IEConditions of guarantee
For this appliance the guarantee conditions as set out by our representatives in the country of sale apply.
Details regarding same may be obtained from the dealer from whom the appliance was purchased.
For claims under guarantee the sales receipt must be produced.
BSH Home Appliances Ltd.
BSH Appliance Care, Service Division
Grand Union House
Old Wolverton Road
Wolverton
Nationwide Service Requests
Tel.: 08705 678910
Spares, Accessories and Central Warehouse
Tel.: 08705 543210
Head office
Tel.: 08705 222777
Fax: 01908 328670
“Made from 100% recycled paper“
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