Sienna Luna SSM-3006 User manual

INSTRUCTION MANUAL
Luna
SSM-3006 Steam Mop
SSM-3016 Plus Steam Cleaner
SAP-3016 Accessory Kit
For service inquiries, contact Sienna at 1-888-574-3662.
For sales information, call Sylvane at 1-800-934-9194.

1
INTRODUCTION
Thank you for choosing Sienna for your household cleaning needs. Our floor care
products use the active power of steam without the use of chemicals; making it a
green product that is safe for the ecosystem. You have begun the first step into
transforming your house into a green, environmentally safe home. Our Sienna steam
products are a modern way of cleaning that is efficient and far more sanitary than
conventional methods.
When using to enhance absorbency combined with the power
of germ killing steam, dirt and grime can be eliminated in a matter of seconds. The tiny
hot vapor molecules penetrate porous surfaces being cleaned, expanding and forcing
dirt, debris, and bacteria to the surface. When used correctly, our steam mops can kill
dust mites and certain types of bacteria pathogens such as salmonella and E-coli on
contact.
Since you do not need chemicals in order to use our products, not only will you see the
savings in your wallet, but you have provided a safer place for you and your family to
live in. We encourage you to improve your way of life, better the environment, and
spend time enjoying your clean chemical free floor.
Luna
The Luna Steam Mop is an innovative product that cleans and sanitizes your home by
harnessing the natural cleaning power of hot steam vapor. This unique versatile steam
mop is well-suited to clean a variety of floor surfaces and a soft touch digital
lighted control panel with a vibration feature, a white LED light, and a black LED light
along with 3 smart steam control settings for optimum cleaning. Use the vibration
feature to help lift dirt and debris from a stubborn area. The white LED light will help to
illuminate dark spaces and black LED light helps to make the spots previously missed
o
visible. The Luna heats water up to 212 F and produces steam within 2 to 3 seconds.
In addition,
the included carpet glider ensures that your carpet is The user-
friendly design and energy saving feature is intended to tackle the toughest dirt and
debris. The Luna is an easy to assemble mop that requires no tools. It features a 1500-
watt heating element, a 450ml/15.2 fl oz water tank, a 180-degree swivel head, 2
pads, and much more.
our microfiber cloth pads
has
The water tank can be quickly refilled for up to 20 minutes of steam time.
fresh and sanitized.
eco-
microfiber A 12 piece accessory kit can be purchased separately.
Luna Plus
Not only is the Luna great for floors, but it can also be used on an endless amount of
surfaces by simply removing the handle and mop head then attaching the shoulder
strap to the unit allowing it to become a portable steam cleaner with multiple cleaning
attachments (SSM-3016 model only). The 12 piece accessory kit includes a shoulder
strap, 4 nylon brushes, 2 brass brushes, window squeegee, an angle concentrator
nozzle, steam head, cloth pad and an extension hose.

2
SAFETY GUIDELINES
The Sienna are
for indoor domestic floor use only. Any commercial use will void warranty. They are
designed for sanitizing and cleaning an array of floor surfaces such as carpet, ceramic
tile, sealed hardwood, marble, sealed laminate, stone, and vinyl floors.
Safety Instructions:
WARNING: BE SURE TO READ AND FOLLOW ALL
SAFETY INSTRUCTIONS BEFORE USING YOUR STEAM MOP. PROPER CARE
AND MAINTENANCE WILL HELP TO EXPAND THE LIFE OF YOUR
When using an electrical appliance, basic precautions should always be followed. To
reduce the risk of fire, electric shock, or injury:
Be sure to unplug the electrical cord when steamer is not in use and while servicing.
Children should be supervised and cautioned that the steamer is not a toy and
should not be played with.
Do not direct steam towards people, pets, electrical appliances, or electrical outlets.
Do not immerse the steamer in water or other liquids.
Do not handle steamer with wet hands.
Do not pull power cord to disconnect steamer from socket or use cord as a handle.
Be sure to keep cord away from heat, water, and sharp edges.
Do not use if cord or plug is damaged.
Do not use extension cords or outlets with inadequate current carrying capacity.
Do not use steamer on any steam sensitive material such as velvet, leather, wax
polished furniture or floors, synthetic and other delicate fabrics.
Do not use on unsealed hardwood floors. By doing so, you may remove the sheen
from the . It is recommended to test an isolated area with the steam mop
before proceeding. As a precaution, you should check the manual made by the floor
manufacturer for proper care instructions.
Never put cleaning detergents or chemicals into the steamer as it will make the
product unsafe and damage the unit.
Do not use steamer without floor cloth pad in place.
Use only manufacturer's recommended accessories.
Stop using steamer if circuit breaker activates. Beware of risk of shock.
Wear proper shoes when operating your steamer. Open-toed shoes, slippers or bare
feet may cause you to slip and fall or cause hot steam on your feet.
Allow your steamer to cool down before storing in a cool, dry place.
Luna (SSM-3006) Steam Mop or Luna (SSM-3016) Plus Steam Cleaner
In addition to
floors, you can use the Accessory Kit (SAP-3016) on countless surfaces such as
countertops, windows, and outdoor grills.
DANGER OF SCALDING.
STEAM MOP.
!
!This steamer is not intended for use by persons (including children) with reduced
physical, sensory, mental capabilities or lack of experience and knowledge unless
they have been instructed to do so by a person responsible for their safety.
!
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hardwood
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3
KEY FEATURES
A.
B.
C.
D.
E.
F.
G.
H.
I.
J.
K.
L.
M.
N.
O.
P.
Q.
R.
S.
T.
E
C
B
AD
Vibration
Steam
-
LED W
-
LED B
WHITE LED LIGHT BUTTON (LED-W)
3 LEVEL STEAM BUTTON
POWER ON/OFF BUTTON
BLACK LED LIGHT BUTTON (LED-B)
VIBRATION BUTTON
HANDLE CORD WRAP
QUICK RELEASE CORD WRAP
LOWER CORD WRAP
ILLUMINATED WATER TANK
MOP HEAD REMOVAL BUTTON
MOP HEAD
REFILL BEAKER
HANDLE
UPPER SHOULDER STRAP ATTACHMENT
HANDLE REMOVAL BUTTON
STEAMER BODY
LOWER SHOULDER STRAP ATTACHMENT
LED-W AND LED-B LIGHT
ECO-MICROFIBER CLOTH PAD
CARPET GLIDER
ACCESSORY KIT (SSM-3016 MODEL ONLY)
A.
B.
C.
D.
E.
F.
G.
H.
M
N
O
R
F
P
H
G
I
J
K
S
T
L
MAX
MIN
450ml
300ml
150ml
Q
2 BRASS BRUSHES
4 NYLON BRUSHES
EXTENSION HOSE
SHOULDER STRAP
WINDOW SQUEEGEE
STEAM HEAD
SMALL ECO-FIBER PAD
ANGLE CONCENTRATOR NOZZLE
A
B
C
D
E
F
G
H

4
ASSEMBLY AND USE
1) Attach handle to steamer body by pressing button on top front of steamer body and
inserting handle tube in hole at top of steamer body.
2) Attach steamer body to mop head by pressing button on bottom back of steamer
body and inserting steamer body in to mop head.
3) Set eco-microfiber cloth pad on the floor with microfiber side down. Align self
adhesive strips at the bottom of steamer head with cloth pad. Place steam mop
on top of cloth pad and apply pressure to assure hold.
4) Unscrew the water tank cap and fill with cool tap water by using refill beaker
provided.
NOTE: The steam mop does not require distilled water. Residents in areas with hard
water should used distilled water for better performance.
5)
NOTE: It is recommended that another high wattage appliance is not operated on the
same circuit to avoid a circuit overload.
Twist the quick release cord wrap clockwise to unwrap the power cord completely.
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4
3

5
By pressing button(s) located on the soft touch digital control panel located on the
front of the steamer body, you can begin to use your by choosing the
following settings:
6) Turn on.
7
WARING: THIS STEAMER HAS A POLARIZED PLUG (ONE BLADE IS WIDER
THAN THE OTHER). TO REDUCE THE RISK OF ELECTRIC SHOCK, THIS PLUG IS
INTENDED TO FIT IN A POLARIZED OUTLET ONLY ONE WAY. IF THE PLUG
DOES NOT FIT IN THE OUTLET, REVERSE THE PLUG. IF IT STILL DOES NOT
FIT, CONTACT A QUALIFIED ELECTRICIAN. DO NOT MODIFY THE PLUG IN ANY
WAY.
WARNING: ON SURFACES THAT HAVE BEEN TREATED WITH WAX, THE
WAX MAY BE REMOVED BY THE HEAT AND STEAM ACTION. DO NOT USE ON
UNSEALED WOOD FLOORS OR LET UNIT STAND ON ANY WOOD FLOOR FOR AN
EXTENDED PERIOD OF TIME. THIS MAY CAUSE THE WOOD GRAIN TO RISE.
IT IS RECOMMENDED THAT A SECTION BE TESTED IN AN ISOLATED AREA OF
THE FLOOR. IT IS ALSO RECOMMENDED THAT YOU CHECK THE USE AND CARE
INSTRUCTIONS FOR CLEANING FROM THE FLOOR MANUFACTURER TO ENSURE
STEAM CLEANING IS ACCEPTABLE FOR YOUR FLOOR.
steam mop
Power ON/OFF button
) Choose your desired steam setting(s). Steam option starts on mop setting. A
colored light will indicate steam levels: dust (Orange) for wood floor surfaces, mop
(Green) for tile or linoleum, and scrub (Red) works best in bathrooms.
8) The white LED light (LED-W) lights up the cleaning path for hard to see places.
9) The black LED light (LED-B) is used to show missed soiled stained areas.
NOTE: It is recommended to use both the LED-W light with the LED-B light together for
maximum efficiency and illumination.
10) Our latest patented vibration feature with Micro Pulse Technology breaks up dirt
and grime with over 90 vibrations per second. It allows for a deeper clean for
tough; difficult areas by assisting the steam mop across the floor. Use this feature
when working with stubborn stains.
11) Slowly pass over surface to be cleaned when steam is emitted. It is recommended
to sweep or vacuum floor prior to using the steam mop.
NOTE: Your floor will be slightly wet immediately after moping, this is normal, and will
dry within 5 minutes. This is due to the cooling effect of steam.
Vibration
Steam
-
LED W
-
LED B
DUST
MOP
SCRUB

NOTE: Take advantage of the low profile mop head for hard to reach areas on your
floor such as under a sofa or coffee table.
NOTE: The mop head swivels 180 degrees for tight, cramped spaces like in the
bathroom around toilets.
CAUTION: To sanitize an area of your floor, leave the steam mop over the
area for a minimum of 8 seconds, but no longer than 15 seconds. Leaving the
steam mop in a stationary position for a longer period than recommended
may cause build up of pail residue. This residue can be removed by using a
decalcifying product or with a few drops of vinegar.
When steam mop stops emitting steam simply refill the water tank and continue
cleaning.
Lay carpet glider on the floor in an upright position with the rectangular flat surface
facing downward. Place mop head on top of glider with eco-microfiber cloth pad in
place.
IMPORTANT: The carpet glider is not designed to be fixed to the floor mop head for
safety reasons including preventing burns. It is designed for use on soft carpet areas
only, not for hard floor surfaces.
NOTE: The steam mop includes a 30 minute auto shutoff feature that meets the energy
saving requirements by the latest European ERP directive.
12)
WARNING: NEVER RUN THE STEAM MOP WITHOUT WATER.
13) When you finish cleaning, unplug power cord from outlet. Be sure to empty water
tank and carefully remove cloth pad from steamer head. Store the unit upright in
a dry area.
CAUTION: The cloth pad may be very hot.
Carpet Glider
14)
6
14

7
WARNING: STEAMER MUST BE TURNED OFF IN ORDER TO SWITCH IT
INTO A PORTABLE STEAMER. WHEN IN USE, BE SURE TO PUT THE STEAM
LEVEL ON MOP OR SCRUB STEAM SETTINGS FOR OPTIMUM USAGE.
15) Shoulder strap- Attach strap to steamer body to convert the mop into a portable
steam cleaning system. Adjust your strap to a comfortable length where the
steamer body and extension hose is vertical to the floor.
WARNING: BE SURE THAT STEAMER BODY IS FACING UPRIGHT WITH
SIENNA LOGO FACING DOWNWARD TOWARDS THE FLOOR ALLOWING THE
STEAMER TO STEAM PROPERLY. YOU MAY NOTICE SLIGHT DRIPPING FROM
THE EXTENSION HOSE; THIS IS NORMAL DUE TO BUILD UP OF
CONDENSATION.
15
NOTE: The Luna 12 piece accessory kit may be purchased on our website at
www.buysiennaproducts.com
Plus (Accessory Kit)

17) Brass brush- Use the brass brush in the same way as the nylon brush, but use for
tough surfaces that won't scratch such as outdoor grills.
18) Window squeegee- Cleans windows, mirrors and shower doors.
CAUTION: When cleaning delicate surfaces such as glass, use the lowest
setting, dust, to prevent cracking.
19) Angle concentrator nozzle- This attachment is used for hard to reach places that
you need to get to with an angle. Both the nylon and brass brushes work best
when using this attachment.
20) Steam head with eco-fiber pad- Attach the steam head to the extension hose and
add the cloth pad to clean surfaces such as garments, window coverings, floors,
upholstery, etc.
21) Extension hose- Use this 6 ft. hose to assist with all the attachments to make
cleaning easier.
18
17
21
20
8
16
16) Nylon brush- Attach brush onto either the extension hose nozzle or the angle
concentrator nozzle for cleaning in hard to reach places. Use in places such as
grout, kids toys, tire rims and car interior.

9
CLEANING AND MAINTENANCE
CAUTION: Prior to cleaning or maintaining your steam mop, isolate the
unit by removing the cord from the power socket and avoid immersing the
unit in water.
1) The eco-microfiber cloth pads can be machine washed in hot water and tumble dry.
Do not use bleach or fabric softener. Allow to dry fully before use.
2) Wipe steam with soft cloth when/if necessary.
Product Specs:
Voltage supply: 120, 60 Hz
Output: 1500 W
Water tank capacity: max 15.2 fl oz
Cord: 25 ft
Weight: 5 lbs
Protection class: 2
mop and accessories
NOTE: The Luna 12 piece accessory kit and our eco-microfiber cloth pads may be
purchased on our website at .www.buysiennaproducts.com
For service inquiries, contact Sienna at 1-888-574-3662.
For sales information, call Sylvane at 1-800-934-9194.

10
TROUBLESHOOTING
CAUTION: Prior to cleaning or maintaining your steam mop, isolate the
unit by removing the cord from the power socket.
SOLUTIONPROBLEM
Steamer turns off while in
use
LED is not on
No steam =
=
Ensure water tank is full.
Calcium and mineral deposits can build up and
impact the performance of your steamer, use
distilled water if necessary.
Steamer is leaking water
all over the floor
=The microfiber cloth pad may be overused and
needs to be changed out with additional cloth
pad(s) provided. Cloth pads can be cleaned in
washer/dryer. Over time, however, the cloth pads
can start to wear.
=Be sure microfiber cloth pad is attached properly.
=If the unit should continue to leak water, unplug
and wait 5 minutes before trying again.
Floors are cloudy, streaky or
spotty after mopping floor
=Be sure to use light detergent when cleaning mop
pads, any residue on pad may be transferred onto
floor.
=Replace cloth pad with a new, clean one for
effective cleaning.
=If initial use of steamer, past cleaning products
may have left a residue on your floor, continue to
go over effected area until there is not residue or
steaks left behind.
=After 30 minutes of use, the auto shut off feature
engages. Simply turn the unit back on and continue
cleaning.
""
=Ensure auto shutoff feature has not been engaged.
Simply turn power button back on and proceed.
=Ensure steamer power cord is correctly plugged into
a 120V AC power outlet only.
=Ensure circuit breaker is operational.
=Try operating steamer from another power outlet.
=If unit is still not working, call customer service
at 1-888-574-3662.
Pale residue left on floor =
=
This can be caused by leaving the steamer in the
same spot for too long. Residue can be removed with
household white vinegar or a decalcifying product.
Alternatively, reheat the area for one minute to
remove residue (do not overheat area.)

11
CUSTOMER SUPPORT
For problems with your Sienna Luna Steam Mop or Luna Plus Steam Cleaner, please
refer to Troubleshooting guide. Additional inquiries should be directed to our Customer
Service department by calling 1-888-574-3662 or by e-mail to:
.[email protected]

ONE YEAR LIMITED WARRANTY
Our Sienna product warranty extends only to the original customer
purchaser of the product. It is warranted by the manufacturer to be free
from all defects in materials or workmanship for a period of one year
from the date of original purchase. This warranty is subject to the
following conditions, exclusions and exceptions.
Exclusions:
This warranty does not cover normal wear and tear of parts and does not
apply to any product that has been tampered with or used for
commercial purposes. This warranty does not cover damage caused by
misuse, abuse, negligent handling or damage due to mishandling in
transit or shipping. This warranty does not cover damage or defects
caused by or resulting from repairs, service or alterations to the product
or any of its parts, which have been performed by a repair person not
authorized by the manufacturer. This warranty is effective only if the
product is purchased and operated in the USA or Canada, and does not
extend to any units which have been used in violation of written
instructions furnished by the manufacturer, or to units which have had
the serial number removed, altered, defaced or rendered illegible.
Performance:
During the limited warranty period, the manufacturer will, at its option,
repair or replace free of charge a defective product or part that is
covered by this warranty. As a matter of warranty policy, the
manufacturer will not refund the purchase price. A repaired or
replacement product will be covered by this warranty for the balance of
the initial one year warranty period.
To contact
Write: Anvid Products, Inc.
1401-1499 Greenville Road
Livermore, CA 94550
E-mail: [email protected]
Or call: 1-888-5SIENNA (1-888-574-3662)
Please refer to your product name and model number when contacting
Customer Service.
Customer Service:
12

13
Customer Service will give you further instructions for returning a defective
product for repair or replacement. When returning a defective product,
carefully pack the item to avoid damage in shipping, the manufacturer cannot
assume responsibility for loss or damage during incoming shipment. We
recommend that you insure the package, as damage in shipping including the
shipping cost is not covered under our warranty. Be sure to include the
following items with your product: any accessories related to the product,
your name, complete address and phone number, a note describing the
problem you experienced; and a copy of your sales slip or other proof of
purchase to determine warranty status. C.O.D. shipments cannot be accepted.
Limitation of Remedies: No representative or person is authorized to assume
for the manufacturer any other liability in connection with the sale of our
products. This limited warranty is not transferable and any sale, transfer or
other disposition of the product voids this limited warranty. There shall be no
claims for defects or failure of performance or product failure under any
theory of tort, contract or commercial law including, but not limited to,
negligence, gross negligence, strict liability, breach of warranty and breach of
contract.
ANY IMPLIED WARRANTIES, OBLIGATIONS, OR LIABILITIES,
INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTY OF
MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE,
SHALL BE LIMITED TO THE DURATION OF THIS WARRANTY. Some
states do not allow limitations on how long an implied warranty lasts, so the
above limitations may not apply to you.
REPAIR OR REPLACEMENT SHALL BE THE SOLE REMEDY OF THE
PURCHASER UNDER THIS LIMITED WARRANTY, AND IN NO EVENT
SHALL THE MANUFACTURER BE LIABLE FOR ANY SPECIAL,
INCIDENTAL, OR CONSEQUENTIAL DAMAGES, LOSSES OR EXPENSES
YOU MAY INCUR IN CONNECTION WITH YOUR PURCHASE OR USE OF
THE PRODUCT OR FOR ANY BREACH OF THIS OR ANY OTHER
WARRANTY, EXPRESS OR IMPLIED, WHATSOEVER. Some states do not
allow the exclusion or limitation of special, incidental, or consequential
damages, so the above limitation may not apply to you. This limited warranty
gives you specific legal rights, and you may also have other rights which vary
from state to state.
Copyright 2013 Anvid Products, Inc. Made in China Printed in China