Sigma mobile X-treme PQ20 User manual

Smartphone X-treme PQ20
User manual

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Dear Client! Thank you for purchasing Sigma mobile
product!
Please read this manual before using the device to ensure safe and proper use and
prevent it from damages.
Software, design features and content of manual may be changed to improve the
product without a prior notice.
Manufactures and distributors are not liable for case damages as well as the
damages caused due to incorrect or improper exploitation.
WARNING! Protection against dust and water
This phone is IP69 protected against penetration of water and dust. This means
water resistance and protection against dust penetration. This protection is
guaranteed provided tightly closed caps that cover the SIM card slot
and microUSB and Audio connectors. Follow these tips to preserve water and
dust protection properties of your device.
•The phone has been tested and certified for water and dust resistance in
accordance with international standards (IEC 60529 «Degrees of Protection
Provided by Enclosures [IP code]») under the following conditions: 15-35 ° C,
fresh water, submersion to 1.5 m, for 30 minutes. Notwithstanding compliance
with these requirements, the device may still be damaged in some situations.
•Be careful with the phone's connectors rubber covers when used in water, and
observe general safety rules.
•Do not immerse the device to water at depth exceeding 1.5m and do not keep
it in water for more than 30 minutes.
•Do not immerse the device to any liquid other than fresh water, such as salty
water or alcoholic beverage. Above liquids may penetrate the device faster.
•Do not connect the charger immediately after moisture enters the phone. Wipe
the device thoroughly if wet. If another liquid, e.g. salty water or alcohol, has
got onto the device, wash it with fresh water and wipe it thoroughly. Failure to
follow these guidelines may affect the operation and appearance of the device
•When the phone is immersed in water or water enters microphone or speaker
openings, there may be a temporary deterioration in sound when playing music.
Sound quality will be restored after full drying.
•The touch screen and some features of the phone may not work properly when
used in water or after immersion in water.
•Do not expose the appliance to water pressure

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Shock resistance is not regulated by the standart. The phone, due to additional
seals and strong fasteners, has better vibration resistance, but requires careful
use. Dropping or striking the phone may result in deterioration of the phone's
resistance to water and dust penetration
WARNING! Openings for microphone, speakers, and atmospheric pressure
compensation opening near the camera of the phone are protected by
waterproof membranes. Warranty void and no waterproof if membranes
damaged of broken.
If the moisture in your phone is not due to factory defects and mechanical
damage or loose plugs closed - warranty of the device will not be done.
Package Contents:
Smartphone Sigma mobile X-treme PQ20
Network charger
USB cable
Manual
Warranty Card
Size 152.5*75.8*14.8mm
The manufacturer reserves the right to change complement, specifications and
appearance
Specifications
Android™ 8.1 (Go
edition)
Popular operating system for smartphones, the
ability to install applications.
Screen
5” resolution 1280*720.
CPU
МТК6580, 4 cores to 1.3 GHz*.
Camera
8 Megapixel on the back and 2 Megapixel on the
front side of device to take photos and record
video.
Memory
Operational –1 GB, built –8 GB**. The possible
storage extension by micro-SD cards up to 128 GB.
Dual SIM, 3G
2 SIM cards that support 3G technology–for using
Internet and to make calls.
WI-FI 802.11 B/G/N
Connection Interface to the wireless network

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GPS
The ability to determine the location and to use
navigation programs.
Battery
5000 мАh., built-in
* The frequency of the processor program may be limited to lower values.
** The actual memory size may be less due to the pre-installed operating
system and applications.
Content
Safety and security .................................................................................................. 5
Headset usage.................................................................................................... 6
Start......................................................................................................................... 6
Buttons and ports............................................................................................... 7
Standby mode .................................................................................................... 8
Button to additional menu ................................................................................. 8
Connection to 3G/4G network ........................................................................... 8
Indicator icons.................................................................................................... 8
Charging the battery ........................................................................................ 10
Installing a SIM-card and memory card............................................................ 11
Main techniques .................................................................................................... 12
Touchscreen usage........................................................................................... 12
Account settings............................................................................................... 14
Files transferring .............................................................................................. 15
Device securing ................................................................................................ 15
Settings.................................................................................................................. 16
Network & Internet.......................................................................................... 16
Apps & notifications ......................................................................................... 18
Battery ............................................................................................................. 19
Display.............................................................................................................. 19
Sound ............................................................................................................... 19
Storage............................................................................................................. 19
Advanced features ........................................................................................... 19
DuraSpeed........................................................................................................ 19
Security & location ........................................................................................... 20
Users & accounts.............................................................................................. 21
Accessibility...................................................................................................... 21

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Google™........................................................................................................... 21
System.............................................................................................................. 21
Backup.............................................................................................................. 22
About phone .................................................................................................... 22
Connection ............................................................................................................ 23
Phone ............................................................................................................... 23
Contacts ........................................................................................................... 24
Messaging ........................................................................................................ 25
Programs ............................................................................................................... 26
Internet ............................................................................................................ 26
Email ................................................................................................................ 26
Camera............................................................................................................. 27
Gallery .............................................................................................................. 29
Google™ programs........................................................................................... 29
Troubleshooting .................................................................................................... 30
SAFETY AND SECURITY
Do not disassemble device and do not repair it by yourself.
Permitted outside temperature operating mode: -20 to 50*C.
Storage temperature:-5 to +45*C.
Relative humidity: 5% to 90%, non-condensing (25 ° C).
Avoid the contact with fire to avoid explosion or fire.
Do not expose the device or the battery to very cold or very hot temperatures.
Do not drop device and avoid its hitting by other objects.
Do not expose the smartphone to the heavy mechanical impact.
Avoid contacts with sources of electromagnetic radiation.
For cleaning device do not use chemicals or cleaning means; always turn the
device off before cleaning.
Do not disconnect device from the PC while formatting and copying files.
When using the device as a removable disk always follow the instructions. Any
false step may lead to loss of files.
Create a backup copy of important data on the PC, as the device repair or other
causes may result the data loss.
Use only accessories recommended by the manufacturer.

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To avoid of getting heavy metals, acids, lye in water or soil, causing significant
damage to the environment, utilize used battery according to the law. The legal
liability arises in case of infraction about the utilization norms.
The phone does not contain harmful substances
The spent battery pack at the end of service life, dispose of in accordance with
law. With the failure of the legislation on the disposal of legal liability arises.
Headset usage
For safety do not use headset while driving the car or bicycle.
Reduce the volume passing roadway.
Using the headset, do not listen to music at a high volume for a long time –
reversely, it may lead to the hearing problems.
Stop using the headset or reduce the volume if you hear the ringing in ears.
START
Turn on: Press and hold a few seconds power button. Wait for the download process
and lock screen appearance.
Turn off: Press and hold for four seconds power button until the switching off
interface appears. Choose the button, which confirms the switching off. The device
turns off

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Buttons and ports
1
Front camera
7
Volume
2
Receiver
8
Power on/off
3
Audio 3.5mm compartment
9
Main camera
4
SIM/microSD slot
10
Flash
5
Hot key
11
Opening of membrane of
pressure
6
microUSB compartment
12
Speaker

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Standby mode
In operation mode the short pressing on the power button leads the device to the
standby mode, the screen goes dark.
The repeated short pressing on the power button leads the device out from the
standby mode; the lock screen is showed on the display.
To unlock the screen, you may swipe from the bottom in any part of the screen.
It is possible to protect yourself from unauthorized access in several ways:
- Locking by the graphical key;
- Locking by the password or PIN;
- Locking by fingerprint
Button to additional menu
On the main screen and in the different programs might be the icon .
By pressing on it, the additional menu is opened for additional configuration and
management.
Connection to 3G network
To activate 3G* insert SIM-card of mobile operator in special slot on the
smartphone. Only after these actions turn on the phone, search 3G signal appears
automatically.
* Turn off the connection to Wi-Fi before running the 3G function (if the phone was
connected via Wi-Fi).
Attention: To avoid SIM-card damages turn off the phone before changing and removing SIM-card. Use standard
SIM-cards accurately (SIM/Micro-SIM). It is not recommended to use SIM-cards adapter. Insert and remove the
SIM-card without effort. Mechanical damage is not a guarantee case.
Indicator icons
The icons displayed at the top of the screen provide information about the status
of the device. The icons listed in the table below are most common.
No signal
Signal strength

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Roaming (outside of normal service area)
GPRS network connected
EDGE network connected
UMTS network connected
HSPA+ network connected
Wi-Fi connected
Bluetooth activated
GPS activated
Call in progress
Missed call
Synced with the web
New text or multimedia message
Alarm activated
Do not disturb mode activated
Vibration mode activated
Flight mode activated

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Error occurred or caution required
Battery power level
Charging the battery
Charge the battery before using it for the first time.
Use only Sigma mobile approved chargers, batteries, and cables. Unapproved
chargers or cables can cause the battery to explode or damage the device.
When the battery power is low, the battery icon appears as empty.
If the battery is completely discharged, the device cannot be turned on
immediately when the charger is connected. Allow a depleted battery to charge
for a few minutes before turning on the device.
If you use multiple apps at once, network apps, or apps that need a connection
to another device, the battery will drain quickly. To avoid losing power during a
data transfer, always use these apps after fully charging the battery.
Charging steps
Connect the USB cable to the USB power adaptor, and then plug the end of the USB
cable into the multipurpose jack.
Connecting the charger improperly may cause serious damage to the device. Any
damage caused by misuse is not covered by the warranty.
The device may be used while charging; in that case charging time is prolonged.
If the device receives an unstable power supply while charging, the touchscreen
may not function. If this happens, unplug the charger from the device.
While charging, the device and the charger may heat up. This is normal and should
not affect the device’s lifespan or performance. If the battery gets hotter than usual,
the charger may stop charging.
If the device is not charging properly, take the device and the charger to a Sigma
mobile Service Centre.
After fully charging, disconnect the device from the charger. First unplug the charger
from the device, and then unplug it from the electric socket. To save energy, unplug
the charger when not in use. The charger does not have a power switch, so you
must unplug the charger from the electric socket when not in use to avoid wasting

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power. The charger should remain close to the electric socket and easily accessible
while charging.
Installing a SIM-card and memory card
Install the SIM card (nanoSIM format) provided by the mobile operator and, if
necessary, a microSD card.
1. Remove the tray that has SIM
and microSD cards installed. For
removing SIM tray use SIM
extractor tool
2. Insert the SIM card and, if
necessary, a microSD card.
Attention! It is possible to use either two SIM cards
(nanoSIM) or one SIM card and microSD card at the same time. Do
not insert the memory card into the SIM card slot. If the memory card
is stuck in the SIM card slot, contact the authorized Sigma mobile
service center for safe removal. Be careful not to lose your SIM card
and do not let others use it. Sigma mobile is not liable for any damage
or inconvenience caused by the loss or theft of the cards.
3. Place the tray in the appropriate slot and secure
it.
Your device accepts memory cards with maximum
capacities of 32 GB. Depending on the memory
card manufacturer and type, some memory cards
may not be compatible with your device.
Some memory cards may not be fully compatible
with the device. Using an incompatible card may
damage the device or the memory card, or corrupt the data stored in it.
Use caution to insert the memory card right-side up.
The device supports the FAT and the exFAT file systems for memory cards. When
inserting a card formatted in a different file system, the device asks to reformat
the memory card.
Frequent writing and erasing of data shortens the lifespan of memory cards.
Attention! Take a look at the two ways of using the memory card that will be
proposed, after turning on the smartphone. Choose the best suited variant.

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MAIN TECHNIQUES
Touchscreen usage
It is recommended to use fingers when you use the touchscreen.
Attention! Do not allow the touchscreen to come into contact with other electrical devices. Electrostatic
discharges can cause the touchscreen to malfunction. To avoid damaging the touchscreen, do not tap it with
anything sharp or apply excessive pressure to it with your fingertips. The device may not recognize touch inputs
close to the edges of the screen, which are outside of the touch input area. Leaving the touchscreen idle for
extended periods may result in afterimages (screen burn-in) or ghosting. Turn off the touchscreen when you do
not use the device.
Operate with fingers
Tapping
To open an app, to select a menu item, to press an on-screen button, or to enter a
character using the keyboard on the screen, tap it with your finger.
Tapping and holding
Tap and hold an item or the screen for more than 2 seconds to access available
options.
Dragging
To move an item, tap and hold it and drag it to the target position.
Double-tapping
Double - tap on a webpage or image to zoom in. Double –tap again to return.
Swiping
Swipe to the left or right on the Home screen or the Apps screen to view other
panels. You may swipe upwards or downwards to scroll through a webpage or a list
of items such as contacts.
Spreading and pinching
Spread two fingers apart on a webpage, map, or image to zoom in a part. Pinch to
zoom out.
Screen turning
Many programs support the interface displaying in landscape or portrait format. If
the device turns, the display turns automatically according to the new screen
position.
Open notification panel and cancel the option Screen turning if you do not want the
screen to turn.
Attention! Some programs do not support the Screen turning option. Some programs display different screen
positions depends on the device position.

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Notifications
When you receive new notifications, such as messages or missed calls, indicator
icons appear on the status bar. To see more information about the icons, open the
notification panel and view the details. To open the notification panel, drag the
status bar downwards. To close the notification panel, swipe upwards on the
screen. Scroll down to see additional notifications.
On the notifications panel you may view current device settings
Settings : switch to device settings
Wi-Fi: Wi-Fi function on/off
Bluetooth: on/off
Mobile data: on/off mobile data
Flashlight: on/off Torch
Auto-rotate (Screen Rotation): on/off automatically screen rotation
Battery saver on/off
Do not disturb function switch
Airplane mode: on/off
Location: on/off GPS function
Supershot: to take screenshots
Sound/Silent/Vibro switch
Night light on/off
Adjust the screen brightness
To edit the notifications panel (add / remove buttons, reorder them), press the Edit
key. Home screen
Home screen is the starting point for accessing all of the device’s features. It displays
widgets, shortcuts to apps, and more. To view other panels, swipe to the left or
right.
Objects managing
Moving items
Tap and hold an item on the Home screen, and then drag it to a new location. To
move the item to another panel, drag it to the side of the screen.
Removing items
Tap and hold an item, and then drag it to remove at the top of the screen. When
the basket is red, let it off.

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Folder usage
You can combine multiple shortcuts in folders on the home screen.
On the Home screen, tap and hold an app, and then drag it over another app. Drop
the app when a folder frame appears around the apps. A new folder containing the
selected apps will be created.
To move apps from a folder to the Home screen, tap the folder, and then drag an
app to the Home screen.
To delete apps in a folder, tap the folder, and then drag the app you want to delete
to Remove at the top of the screen. To rename the folder, tap the name.
Panels managing
Adding new panel
New panel is added automatically when the new object is added beyond the existing
panels.
Moving the panel
On the Home screen, tap and hold an empty area to add, move, or remove a panel.
Delete the panel
In order to delete the panel, delete first all of the objects of its panel. And the
panel will be removed automatically.
Background settings
Setting pictures and photos, saved on the device, as a background for home screen.
1.Press and hold empty space on the home screen and then press Wallpapers.
2.Swipe left or right and chose one of the proposed pictures, showed down the
screen. To choose the photo, made by the camera, or other images press Choose
image.
3.Choose the necessary image, change the frame (as you wish) and install as a
wallpaper.
Account settings
You need Google™account to use Google programs such as Play Store, Gmail and
ext. Create Google account for using all phone possibilities.
Adding accounts
To set up Google account follow the instructions, which are displayed when the
Google is opened without signing in.

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To enter the system by the Google account or register Google account touches the
program menu - Settings →Users & Accounts →Add account→ Google. It is
possible to use a few Google accounts.
Removing accounts
On the program menu press Settings → Users & Accounts, choose the account that
should be removed then press key Remove account.
Files transferring
Transferring of the audio, video, images and other file types from the device to
computer and reversely.
Connection in file transfer mode
1. Connect the device to the computer using the USB cable.
2. Open the notifications panel, and then tap Use USB to → Transfer files.
3. Transfer files between your device and the computer.
Connection in photo transfer mode
1. Connect the device to the computer using the USB cable.
2. Open the notifications panel, and then tap Use USB to → Transfer photos (PTP).
3. Transfer photos between your device and the computer.
Device securing
Prevent others from using or accessing personal data and information stored in the
device by using the security features. The device requires an unlock code whenever
unlocking it.
Setting a pattern
On the Applications screen, tap Settings → Security & Location→
Screen Lock→ Pattern.
Draw a pattern by connecting four dots or more, and then draw
the pattern again to verify it.
Set a backup unlock PIN to unlock the screen when you forget the pattern.
Setting a PIN
On the Applications screen, tap Settings → Security & Location→ Screen Lock →
PIN.
Enter at least four numbers, and then enter the password again to verify it.
Setting a password

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On the Applications screen, tap Settings → Security & Location→ Screen Lock →
Password.
Enter at least four characters including numbers and symbols, and then enter the
password again to verify it.
SETTINGS
Use this application to configure the device, set application options, and add
accounts.
Tap Settings on the Applications screen.
Network & Internet WI-FI
In the WI-FI section you will see a WI-FI
switch, a list of available networks, the
latest line of which is "Add Network" - for
manually adding the WI-FI network and a
Saved network –list of network has been
saved.
For settings press WiFi preferences:
Open network notification switch
Install certificates
WiFi calling switch
Network rating provider
WI-FI Direct –searching and connection
to devices that support this technology
WPS button - WPS-router connection
Enter by PIN-code with WPS
MAC-address and IP-address
After all installation is done, icon of
connection with the wireless network
appears at the top of the screen
Mobile network
Data roaming

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Set the device to use data connections when you are roaming
Preferred network type
To choose which type of network you want to connect: 2G/3G/4G
Access point names
Set up access point names (APNs).
Network operators
Automatic or manual choosing the operators. Search for available networks and
manually register a network. Data usage
Keep track of your data usage amount, and customize the settings for the limitation.
Mobile data switch: Set the device to use data connections on any mobile network.
Mobile data usage: accounting of usage of data services in all mobile networks
Set mobile data limit and billing cycle: Set a limit for the mobile data usage.
Data saver: Data saver prevents some apps from sending or receiving data an the
background
Wi-Fi usage: Set the device to show your data usage via Wi-Fi.
Hotspot & tethering
USB tethering: Use USB tethering to share the device’s mobile network connection
with a computer via USB. When connected to a computer, the device is used as a
wireless modem for the computer.
Bluetooth tethering: Use Bluetooth tethering to share the device’s mobile network
connection with computers or other devices via Bluetooth.
WiFi hotspot: Use the portable Mobile hotspot to share the device’s mobile
network connection with computers or other devices through the Wi-Fi network.
SIM cards
Enable / disable SIM cards, configure the card by default for:
Getting mobile data
Calls
Message VPN
Set up and connect to virtual private networks (VPNs).
Airplane mode
This disables all wireless functions on your device. You can use only non-network
services.

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Connected devices
Bluetooth
Use Bluetooth to exchange data or media files with other Bluetooth-enabled
devices. USB
How to use USB (when connected to a PC):
Charge this device
Transfer files
Transfer photos (РТР)
Use device as MIDI Printing
Setting up the print service
Apps & notifications
List of applications installed on the device.
To view all installed apps, touch See all apps. Touch the app you want to view and
adjust your actions:
• Uninstall - remove the application
• Force Stop - stop the application
• Application notifications - Notification settings for the application
• Permissions - View and configure the permissions of the application
• Storage (use the device memory application)
• Data usage
• Battery. Battery usage data, background settings and battery optimization.
• Open by default (using this particular application to open specific links)
• Information about the application
WARNING! Standard apps provided with the device can not be deleted.
Downloaded applications and some standard applications that come with your
device can not be turned off. If you use this feature, the programs turned off do
not appear on the application screen, but are still stored in the device memory.
Notification
Application setting to show notification. For each application, you can enable /
disable and configure display and send notifications in different situations with the
use of a smartphone.

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App permissions
View application permissions. Permissions are grouped by type of use. There is the
ability to manage permissions: enable / disable
Advanced
Installing default apps to use in certain situations. Configuring Special app Access
to System Processes (battery optimization, modify system settings and so on).
Battery
In this menu you can see the battery usage after the last full charge, enable /
disable power saving mode, set sleep mode, enable battery percentage display,
and more.
Display
Screen settings:
•Wallpaper
•Brightness level
•Adaptive brightness switch
•Time for activating sleep mode
•Font size
•Screen Rotation (auto-rotation switch)
Sound
Set up your phone's sound: ringtones and volume for different types of
notifications, vibrate on / off, key sounds, Do not disturb, sound enhancement,
and more.
Storage
The memory displaying installed in the device: total amount and free space
Advanced features
Additional special functions settings, which make phone controlling simpler.
These include:
Pocket mode on/off
Touch protect mode on/off
Side key settings. You can select the application to launch when you click on the
side button
Settings for screen gestures
Glove mode on/off etc
DuraSpeed
Helps boost foreground APP speed by restricting background Apps. Works only
when there is a foreground APP.

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Accelerates APP launch time.
Provides continual optimized high speed experience from system level.
Saves more power while boosting the APP speed.
Security & location Security status
Turn Google Play protect on / off and report on it
Turn on and set up the "Find My device" feature
Device security
There is a changing of security settings of device and SIM- or USIM-card.
Locking the screen. Type setting screen lock
Lock screen preferences
Smart Lock. You need to set the screen lock to turn on. With Google Smart Lock
you can easily protect your devices and accounts. Smart Lock automatically blocks
the tablet or phone when it's not with you and unlocks the device when it's safe.
You can choose how to unlock your Android device: through certain Bluetooth or
NFC connections, in trusted locations when you hold it, or when it recognizes your
voice Privacy
Location
The setting changing is for applying to the location information.
Mode: collection of information about the location mode.
Last requests: viewing programs that use information about location and its battery
usage.
Show passwords
Activate / deactivate the short-term password display feature when you enter it
Other settings for device security
Device admin apps: view device administrators, installed on it. Administrators
may be allowed to use on the device new policy.
Data protection. To protect data from unwanted access using a graphic key
Setting of SIM-card locking:
–To lock SIM-card: enable or disable the lock option with the help of PIN-
code to request PIN-code before using the device.
–To change the PIN-code of the SIM-card: PIN-code changing that is used for
the access on the SIM-card.
Type of storage: set up the type of storage for account data saving.