SIGMA TEK RAE 100 User manual

REMOTE ACCESS HOW TO
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Secure Remote Access
Contents
1Symbols Used..........................................................................4
2Quick Start...............................................................................5
3Remote Access Router Hardware Setup...............................6
3.1 Electrical Connection ...................................................................6
3.1.1 Wiring the RAR ................................................................................... 6
3.1.2 Optional hardware switch for VPN management ................................ 7
3.2 Preparing Hardware with Optional Interfaces............................9
3.2.1 Cellular –3G/4G................................................................................. 9
3.2.2 WIFI.................................................................................................. 10
3.2.3 Using WIFI RAR as an Access Point (AP)........................................ 11
3.3 LED Status Display.....................................................................13
3.3.1 Signal LED................................................................................. 13
3.3.2 ACT Signal LED................................................................................ 14
4Remote Access Embedded Setup .......................................15
4.1Requirements..............................................................................15
4.2 Setup............................................................................................15
5Remote Access Platform (RAP) ...........................................21
5.1 Account Setup.............................................................................21
5.2 RAP Cloud Interface...................................................................23

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5.2.1 Main Menu.........................................................................................24
5.2.2 User Settings.....................................................................................24
5.3 24
5.4 Registering a remote product....................................................25
5.4.1 Factory Reset....................................................................................25
5.4.2 Remote Access Router using ethernet WAN.....................................26
5.4.3 Remote Access Router using WIFI WAN ..........................................29
5.4.4 Remote Access Router with 3G/4G WAN..........................................31
5.4.5 Remote Access Embedded...............................................................32
5.5 Additional network settings (RAR only)...................................33
5.6 Additional network settings (RAE only)...................................36
5.7 Setup of remote services...........................................................37
5.7.1 Establishing a VPN Connection.........................................................37
5.7.2 VNC over VPN...................................................................................39
5.8 Data Acquisition and Retention ................................................43
5.8.1 Setting up Data Sources....................................................................43
5.8.2 Cloud Logging ...................................................................................52
5.8.3 Cloud Notification ..............................................................................59
5.9 User Management.......................................................................63
5.9.1 New Users.........................................................................................63
5.9.2 Assigning user access to a device.....................................................64
6Example Solutions.................................................................65
6.1 Remote Access Router (RAR) Based Solutions......................65
6.1.1 Example 1: RAR wired, single CPU solution .....................................67
6.1.2 Example 2: RAR wired, dual CPU solution........................................68

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6.1.3 Example 3: RAR + WIFI, single CPU solution................................... 69
6.1.4 Example 4: RAR + WIFI, dual CPU solution..................................... 70
6.1.5 Example 5: RAR + cellular, single CPU solution............................... 71
6.1.6 Example 6: RAR + cellular, dual CPU solution ................................. 72
6.2 Remote Access Embedded (RAE) Solutions...........................73
6.2.1 Example 7: RAE100 single CPU solution ......................................... 73
6.2.2 Example 8: RAE100 dual CPU solution............................................ 74
6.2.3 Example 9: RAE100 As Gateway ..................................................... 75

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1 Symbols Used
To make working with the training manual easier and more comfortable, 3 different symbols
are used. These symbols should simplify navigating through the documentation, provide
additional information, highlight important sections, and introduce examples. The meanings
of the 3 symbols are as follows:
Attention
This symbol means that the information directly following
requires your complete attention. The information here is VERY
IMPORTANT and should be NOTED. It is recommended that
the paragraph next to this symbol be thoroughly read.
Tip
The thumb symbol identifies a help tip that explains how
something can be done faster or better.
Example
This symbol indicates the beginning of an example.

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2 Quick Start
The essential steps for remotely connecting a machine using the SIGMATEK Remote
Access Platform (RAP) consists of:
1. Register for an RAP company/user account on first-use, p21
2. Setup the remote product as relevant:
a. RAR hardware, p6
b. RAE application, p15 (not required for RAR)
3. Register the device on first use.
a. RAR using ethernet, p26
b. RAR using WIFI, p29
c. RAR using cellular services 3G/4G, p31
d. RAE application, p32
4. Connect controls to the RAP. Examples are presented:
a. RAR, p65
b. RAE, p73
5. Add remote services:
a. VNC, p39
b. Port forward for IP services, p33
c. Data logging, p43

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3 Remote Access Router Hardware Setup
3.1 Electrical Connection
3.1.1 Wiring the RAR
•The RAR must be supplied with 12-24 V voltage by connecting the supply voltage.
•Shielding should be connected to the protective earth (PE).
•Install cables using ferrules to reduce strain on the wires.
•A digital input is available for hardware-based management of the VPN connection
oBy default, the digital input is not configured and does not need to be wired.
Figure 3.1 Power input connector pin designations.

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Figure 3.2 Diagram of the RAR.
3.1.2 Optional hardware switch for VPN management
The digital input DI1 may be used to disable the VPN; this option must be enabled via the
RAP:
1. Ensure the device electrical wiring is complete (Figure 3.3) and it has been
registered with the RAP. Refer to section 5.3 for registration.
2. On the RAP, select the device to be configured.
3. Locate the WAN settings; click “show more” (Figure 3.4).
4. A new control labelled “digital input” will be displayed (Figure 3.5); select one of the
options:
a. disabled [digital input inactive],
b. disable VPN when [digital] input low,
c. disable VPN when [digital] input high.
5. Store and apply the configuration to the device.

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Figure 3.3 RAR with switch installed on digital input 1.
Figure 3.4 WAN settings in the RAP.

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Figure 3.5 Selecting the action, on the VPN management, of the digital input.
3.2 Preparing Hardware with Optional Interfaces
3.2.1 Cellular –3G/4G
With power off:
1. Insert the SIM card into the SIM card slot (Figure 3.6).
2. Screw the antenna onto the SMA connector marked “MAIN” (Figure 3.7).
Figure 3.6 RAR with sim card marked red.

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Figure 3.7 RAR with cellular option: 3G/4G antenna installed on the SMA
connector for the cellular radio.
3.2.2 WIFI
With power off: connect the WIFI antenna to the RAR using the SMA connector marked “DIV”.
Figure 3.8 RAR with WIFI antenna installed on the SMA connector for the 2.4
GHz radio.