SignaPay VL 500 User manual

Customer Support
800.944.1399
Hours: Monday – Friday 8:00AM – 6:00PM CST
Valor
Quick Reference Guide for model:
VL 500
PRESALE TICKET
RE-PRINT TICKET
CHANGE PASSWORD
DOWNLOAD APPLICATION
1. Tap the triple lines (☰) at the bottom left of
the terminal.
2. Scroll down and tap on the PreSale option.
3. Enter the amount.
4. You will be prompted if you would like to
Scan & Pay, tap Yes if you would like to use a
QR code to scan for payment, if not then tap
No. The receipt will print afterwards.
1. Tap the triple lines (☰) at the bottom left of
the terminal.
2. Tap Download Package
3. The screen will you your EPI, tap Enter.
1. Tap the triple lines (☰) at the bottom left of
the terminal.
2. Tap the Reprint option.
3. Enter either the transaction number or
last 4 digits of the card number to nd the
transaction and tap Enter.
4. Tap Conrm and the receipt will print.
1. Tap the triple lines (☰) at the bottom left of
the terminal.
2. Tap Change Password.
3. Tap General Password to change the
password for Voids, Settlements and Custom
Fee Removal.
4. When prompted for the current password,
enter in the last four digits of your EPI
number and tap Enter.
5. Enter the new password and tap Enter.

CREDIT SALE
DEBIT SALE
Quick Reference Guide for models:
VL 500
CREDIT VOID
CREDIT PREAUTH
CREDIT REFUND
CREDIT CAPTURE SETTLEMENT
TIP ADJUST
1. Enter the Transaction Amount and tap Enter.
2. Tap YES on the conrmation screen (you
canremove the Non-Cash fee by tapping
Remove Fee Icon).
3. Swipe / Insert / Tap card on display. For
Manual Key Entry, select the Enter Manually
option and enter the card number.
4. Enter tip amount, if enabled.
5. Enter the customer’s phone number for SMS
receipt and select the Go Green option.
6. Select Print Receipt if a paper receipt is
requested.
7. Follow the prompts on screen for the
customer copy.
1. Tap SALE until PREAUTH shows.
2. Enter the transaction amount and press Enter.
3. Swipe / Insert / Tap card on display. For
Manual Key Entry, select the Enter Manually
option and enter the card number.
4. Enter the customer’s phone number for SMS
receipt and select the Go Green option.
5. Select Print Receipt if a paper receipt is
requested.
6. Follow the prompts on screen for the
customer copy.
1. Tap CREDIT until DEBIT is displayed.
2. Punch in transaction amount and tap Enter.
3. Tap YES on the conrmation screen (you
can remove the Non-Cash fee by pressing
Remove Fee Icon).
4. Swipe / Insert / Tap card on display. For
Manual Key Entry, select the Enter Manually
option and enter the card number.
5. 5. Enter the customer’s phone number for
SMS receipt and select the Go Green option.
6. Select Print Receipt if a paper receipt is
requested.
7. Follow the prompts on screen for the
customer copy.
1. Tap SALE until VOID shows.
2. Enter the transaction number from receipt
or the last 4 of the Credit Card number and
hit Enter.
3. For password enter last 4 digits of EPI.
4. Tap on the transaction that needs to be
Voided.
5. Enter the customer’s phone number for SMS
receipt and select the Go Green option.
6. Select Print Receipt if a paper receipt is
requested.
7. Follow the prompts on screen for the
customer copy.
1. Tap SALE until REFUND is displayed.
2. Enter the transaction amount and tap Enter.
3. Tap YES on the conrmation screen.
4. Swipe / Insert / Tap card on display.
5. Sign on the screen and tap the OK button.
6. Enter the customer’s phone number for SMS
receipt and select the Go Green option.
7. Select Print Receipt if a paper receipt is
requested.
8. Follow the prompts on screen for the
customer copy.
1. Tap SALE until TICKET shows.
2. Enter the transaction amount.
3. Enter the password (last 4 of EPI) hit Enter.
4. Enter the customer’s phone number for SMS
receipt and select the Go Green option.
5. Select Print Receipt if a paper receipt is
requested.
6. Follow the prompts on screen for the
customer copy.
1. Tap the triple lines (☰) at the bottom left of
the terminal.
2. Tap Tip Adjust.
3. Enter the transaction number or last 4 digits
of the card number to nd the transaction
you would like to tip adjust.
4. Conrm the transaction details by tapping
the Conrm button.
5. Either select one of the predened tip
percentages or enter in a tip manually.
6. Press the Enter button to conrm.
7. Choose option to print merchant copy.
8. Select Yes if you want to perform more tip
adjusts.
1. Tap the triple lines (☰) at the bottom left of
the terminal.
2. Tap Settlement.
3. Enter the password which is the last 4 digits
of your EPI number.
4. The settlement summary report will be
printed.
5. The settlement summary report will be
printed. The terminal prompt for a detailed
report – select Yes or No.
6. A conrmation prompt for settling the
batch will be displayed. Tap Yes to settle
the batch.