SIIG US2265 User manual

USB 2.0+1394+UltraATA RAIDTM
User’s Manual
TM
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5 YEAR WARRANTY REGISTRATION CARD

PRODUCT NAME MODEL NUMBER
USB 2.0+1394+UltraATA RAID US2265
FCC RULES: TESTED TO COMPLY WITH FCC PART 15, CLASS B
OPERATING ENVIRONMENT: FOR HOME OR OFFICE USE
FCC COMPLIANCE STATEMENT:
This device complies with part 15 of the FCC Rules. Operation is subject to
the following two conditions: (1) This device may not cause harmful
interference, and (2) this device must accept any interference received,
including interference that may cause undesired operation.
FCC NOTICE:
This equipment has been tested and found to comply with the limits for a
ClassBdigitaldevice,pursuanttopart15oftheFCCRules.Theselimitsare
designed to provide reasonable protection against harmful interference in a
residentialinstallation.Thisequipmentgenerates,uses,andcanradiateradio
frequency energy and if not installed and used in accordance with the
instructions, may cause harmful interference to radio communications.
However,thereisnoguaranteethatinterferencewillnotoccurinaparticular
installation. If this equipment does cause harmful interference to radio and
television reception, which can be determined by turning the equipment off
andon,theuserisencouragedtotrytocorrecttheinterferencebyoneormore
of the following measures:
• Reorient or relocate the receiving antenna
• Increase the separation between the equipment and the receiver
• Connect the equipment into an outlet on a circuit different from that to
which the receiver is connected
• Consult the dealer or an experienced radio or TV technician for help
Caution:
Any changes or modifications not expressly approved by the party
responsibleforcompliancecouldvoidtheuser'sauthoritytooperate
this equipment
THE PARTY RESPONSIBLE FOR
PRODUCT COMPLIANCE
SIIG, Inc.
6078 Stewart Ave.
Fremont, CA 94538-3152
USB2.0+1394+UltraATA RAID is a trademark of SIIG, Inc.
SIIG and SIIG logo are registered trademarks of SIIG, Inc. Microsoft and Windows are
registered trademarks of Microsoft Corporation. Pentium is a registered trademark of Intel
Corporation. Other names used in publication are for identification only and may be
trademarks of their respective companies.
October, 2002 Copyright © 2002 by SIIG, Inc. All rights reserved.

User's Manual
iv
Contents
Chapter 1: Introduction
1-1 Unpacking Your USB 2.0+1394+UltraATA RAID ..... 1-1
1-1.1 Static Electricity Precaution .............................. 1-1
1-1.2 Record the Serial Number ................................. 1-2
1-2 Introducing the USB 2.0+1394+UltraATA RAID ....... 1-2
1-2.1 Key Features and Benefits ................................. 1-2
1-2.2 System Requirements ......................................... 1-4
1-2.3 Board Layout ....................................................... 1-4
Chapter 2: RAID
2-1 RAID Overview ............................................................ 2-1
2-1.1 RAID 0 (striping) ................................................ 2-1
2-1.2 RAID 1 (mirroring) ............................................. 2-2
2-1.3 RAID 0+1 (Mirror-Striping)............................... 2-2
2-2 BIOS Overview ............................................................. 2-2
2-3 Creating RAID Arrays.................................................. 2-3
2-3.1 RAID 0 (striping) ................................................ 2-4
2-3.2 RAID 1 (mirroring) ............................................. 2-4
2-3.3 RAID 1 (mirroring) Existing Installation ......... 2-5
2-3.4 RAID 0+1 (mirror-striping) ............................... 2-5
2-4 Deleting RAID Arrays .................................................. 2-6
2-5 Using Auto RAID setup ............................................... 2-6
2-5.1 RAID 0 (striping) ................................................ 2-6
2-5.2 RAID 1 (mirroring) ............................................. 2-7
2-5.3 RAID 0+1 (mirror-striping) ............................... 2-7
2-6 Creating a Spare Drive ................................................. 2-7
2-7 Resolving Conflicts ....................................................... 2-8
2-8 Rebuilding a Failed Mirrored Set ............................... 2-8
2-9 Rebuilding a Failed Mirrored-Striped Set ................. 2-9

Contents
v
Chapter 3: Installation
3-1 Hardware Installation .................................................. 3-1
3-2 Device Connection ........................................................ 3-2
3-3 Software Installation .................................................... 3-3
3-3.1 Driver Installation Windows 98SE ................... 3-3
3-3.2 Driver Installation Windows ME...................... 3-4
3-3.3 Driver Installation Windows 2000 .................... 3-5
3-3.4 Driver Installation Windows XP ....................... 3-5
3-3.5 Verify Driver Installation ................................... 3-7
3-4 CMD Medley GUI Installation ................................... 3-7
Chapter 4: Using Utilities
4-1 Introducing the CMD Medley GUI ............................ 4-1
4-2 Using the CMD Medley GUI ...................................... 4-1
4-3 CMD Medley Configuration Menu ........................... 4-7
Chapter 5: Technical Support and Product Return
5-1 Overview ....................................................................... 5-1
5-2 Web Site .......................................................................... 5-1
5-3 Technical Support ......................................................... 5-2
5-4 Return Merchandise Authorization (RMA) .............. 5-2
5-5 UK Warranty & Support Information ........................ 5-4

User's Manual
vi
The purpose of this manual is to introduce you to your
USB 2.0+1394+UltraATA RAID. It will guide you on how to
install the card and software for proper operation in your
computer. Please save this manual for future reference in the
event you wish to connect other devices to your system.
This manual is comprised of the following sections:
Chapter 1: Introduction
Provides unpacking instructions, and
introduces features and specifications of this
board.
Chapter 2: RAID
General overview of RAID with instructions
on how to configure your RAID arrays.
Chapter 3: Installation
Describes how to install the card, drivers and
utilities to your system.
Chapter 4: Using Utilities
Describes how to use the CMD Medley GUI
in Windows.
Chapter 5: Technical Support and Product Return
Provides instructions on how to obtain
technical support or return a product in the
event of a problem.
About This Manual

Introduction
1-1
Thank you for your purchase of the USB 2.0+1394+UltraATA RAID.
SIIG’s goal is to provide its customers with reliable, high quality
products and customer support.
Before installing the board, please review this chapter for unpack-
ing instructions and an overview of the key features. Then refer to
later chapters for installation instructions.
1-1 Unpacking the USB 2.0+1394+UltraATA RAID
Before installing the board, verify that the following items are in-
cluded in the packaging carton:
•One USB 2.0+1394+UltraATA RAID controller
•Two driver diskettes
•Two 40-pin/80-wire Ultra ATA cables
•This comprehensive user’s manual
Please consult your dealer if any item is damaged or missing.
1-1.1 Static Electricity Precaution
One of the routine precautions you must be aware of when work-
ing with computer components is the problem of static electricity
discharge. Leave the product in its static-resistant bag until you
are ready to install it.
Caution: Static electricity discharge may permanently dam-
age your system. In order to avoid possible static electricity
discharge during installation procedures, please follow the
guidelines below:
• Discharge any static electricity build up in your body by
touching a large grounded metal surface or the
computer’s case (if plugged in), for a few seconds.
• Avoid any contact with internal parts and handle card
only by its edges.
Chapter 1
Introduction

1-2
User's Manual
1-1.2 Record the Serial Number
In order for SIIG's Technical Support or Customer Service
Department to give you prompt service, you will need the follow-
ing product information. The serial number label is located on
the side of the box and on the back of the board.
Serial Number: _____________________________
Part Number: _____________________________
Date purchased: _____________________________
S/N XXXXXXXXXXXX XX-XXXXXX
Part No.
Serial No.
Please take a moment to record the serial number.
1-2 Introducing the USB 2.0+1394+UltraATA RAID
The USB 2.0+1394+UltraATA RAID is a three-in-one board design
to add USB 2.0 (480 Mbps), IEEE 1394a (FireWire) (400 Mbps), and
UltraATA/100 RAID (100 Mbps) interfaces into your computer at
once.
1-2.1 Key Features and Benefits
• Fully compliant with PCI Plug-n-Play 2.2
USB 2.0 Interface:
• Compliant with USB specification rev. 2.0
• Supports high-speed (480 Mbps), full-speed (12 Mbps) and
low-speed (1.5 Mbps) data transfer modes for simultaneous
operation of multiple USB 2.0/1.1 devices
• Hot-swapping feature allows you to connect/disconnect
devices without first turning your system off
• Works with various types of USB devices including hubs, PC
video cameras, printers, scanners, CD-R/Ws, DVD-RAMs,
CF/SM/SD/MMC/Memory Stick memory card readers,
removable drives, digital cameras, and more

Introduction
1-3
Note: USB 1.1 devices are limited to USB 1.1 speeds even when
they are connected to USB 2.0 host adapter or USB 2.0 hubs.
1394a (FireWire) Interface:
• IEEE 1394-1995, P1394a (rev. 1.1) and OHCI Interface specifi-
cation 1.0 compliant
• Supports serial bus data transfer rates of 100, 200 and 400
Mbps
• Hot-swapping feature allows you to connect/disconnect
devices without first turning your system off
• Works with various types of 1394 devices including DV
camcorders/cameras, hard disk drives, CD-RWs, DVD-
RAMs, removable drives, scanners, and other audio/video
devices
UltraATA 100 RAID Interface:
• Supports up to 100 MB/s data transfer rate with Ultra ATA/
100 hard disk drives
• Provides backward compatible with ATA 66/33 and EIDE/
Fast ATA-2 hard disk drives
• Supports RAID 0, RAID 1 and RAID 0+1 and allows RAID
set to act as bootable drive
• Built-in 128-byte FIFO per ATA channel for faster data
transfer
• Allows HDDs with different sizes to be configured in a RAID
set
• Functions as regular controller when RIAD function is not
configured
• System GUI monitoring utility to manage RAID arrays
• Supports Drive Mode Ultra DMA 0-5; Multiword DMA 0-2;
and PIO 0-4.
• Supports up to four devices including hard disk drives,
DVD/CD-ROM/Writers, LS-120, tape, MO, and other ATAPI
devices
• Supports spare drive feature to easily restore failed hard disk
in an array

1-4
User's Manual
1
1
Figure 1. Board Layout
UltraATA 100 RAID
Connectors
IDE2
IDE1
Internal
1394 Port
Internal
USB Port
USB
USB
USB
1394
1394
1-2.2 System Requirements
• Pentium class computer with one available PCI slot
• Windows 98SE/ME/2000/XP
Recommended system for Digital Video capturing/editing:
• Pentium II 400 MHz computer
• 64 MB RAM and CD-ROM drive
• 1 GB of available hard disk space
• Video card with 4 MB RAM (PCI or AGP)
• Windows 98SE or later
1-2.3 Board Layout

RAID
2-1
Chapter 2
RAID
2-1 RAID Overview
Historically, the cost of implementing RAID in the small office
or home office environment has not been cost effective. When first
developed, RAID was an acronym for Redundant Array of
Inexpensive Drives. This, however, was changed to Redundant
Array of Independent Disks, for it was the more expensive
SCSI disk drives with superior performance and capacity which
captured the dominant share of the RAID market. But today’s
technology is changing, and the performance/capacity gap
between SCSI and ATA is quickly getting smaller. With the
increased performance of ATA/100 host controllers and higher
capacity ATA drives coming to market, the time is right to put ATA
RAID to work in the small office, home office environment and
CMD Medley (RAID-Monitoring utility in Windows) is just the
software to do that.
RAID was designed to greatly enhance two main categories of data
storage, performance and data integrity. RAID 0 (striping) can
actually increase the performance of sustained data transfer rates.
The second benefit of RAID is data redundancy. With RAID 1
(mirroring) an identical image of your data is placed on another
drive or set of drives. Should your main drive fail your data is
secure and available from the mirrored second drive.
For performance and data redundancy, use RAID 0+1
(mirror + stripping).
2-1.1 RAID 0 (striping)
Striping is a performance oriented, non-redundant data mapping
technique. It does not provide fault tolerance. Data is spread
accross all disks in the stripe set allowing multiple I/O operations
enhancing performance by taking advantage of today bus
mastering technology. The drawback is when one disk fails the
whole group fails. Two to four disks are required for striping.

User's Manual
2-2
2-1.2 RAID 1 (mirroring)
Mirroring provides fault tolerance by making an exact duplicate of
existing disks. The mirrored disk can then take over if the source
disk fails. The mirror approach provides excellent fault tolerance
to protect your valuable data. Two disks are required for a single
RAID 1 set.
2-1.3 RAID 0+1 (mirror-striping)
RAID 0+1 combines mirroring with striping. This RAID array
provides fault tolerance and increases disk I/O performance. Four
disks are required for RAID 0+1.
2-2 BIOS Overview
Creating and dissolving RAID sets are currently functions found in
the BIOS. During bootup, the following message will appear,
pausing for a few moments to allow the user to choose what to do:
Press F3 to enter RAID utility
In order to properly prepare and maintain a storage system, the
user needs to be aware of which drive was installed as the Primary
Master, Primary Slave, Secondary Master and Secondary Slave.
Identifying these drives will not only be useful because they are
reported in order in the BIOS as well in the CMD Medley (RAID-
Monitoring utility in Windows), but when optimizing RAID sets,
it is best to use drives from different channels. It is also helpful to
know which drive is which if the disk drives are not all of equal size.
Disk Drive and Set Reporting (Numbering)
Before creating or dissolving Raid Sets, it is also important to
understand how each different piece of software reports both the
physical disk drives and “Sets,” which could be either an
independent drive or an actual RAID set consisting of two to four
drives.
For example, the BIOS and CMD Medley (RAID-Monitoring utility
in Windows) will report the four physical disk drives as 0-3 while
reporting each Set as 1-4.

RAID
2-3
“Set” numbers are assigned in the RAID utility based on the
assigned disk number of the physical drives, with the lowest
numbereddrives being part ofthe lowest numbered sets.Therefore,
Drive 0 will ALWAYS be part of Set 1, no matter if it is a single disk
or part of a RAID set. Drive 1 could be part of Set 1 if it is part of a
RAID set with Drive 0. If not, it will be part of Set 2.
For example, if a striped set were created with drives 1 and 2, the
sets would be (the physical drive number is in the brackets):
Set: 1 <0> Manufacturer Model <PM> 19541 MB
Set: 2 <1,2> CMD Stripe set <PS> 39081 MB
Set: 3 <3> Manufacturer Model <SS> 19541 MB
If another striped set were created with drives 0 and 3, it would be:
Set: 1 <0,3> CMD Stripe set <PM> 39081 MB
Set: 2 <1,2> CMD Stripe set <PS> 39081 MB
Windows, on the other hand, does not report the physical disk
drives, but only the Sets (even if they are representing single,
independent disk drives). However, Windows calls the sets
“drives.” In other words, it sees a RAID Set as a single drive of
whatever size the RAID Set reports. In Windows, the numbering of
each set (drive) will differ depending on which operating system is
being used as well as other devices currently installed on the
computer. It will almost always be different than that reported in
the BIOS or CMD Medley (RAID-Monitoring utility in Windows).
However, THE ORDER of the sets reported in the BIOS and CMD
Medley GUI will be maintained in Windows such that Set 1 in the
BIOS will be the first drive reported in any of the Windows
operating systems. Set 2 will always be the second drive, and so
forth..
2-3 Creating RAID Arrays
The UltraATA RAID BIOS will list the hard drives attached to the
controller. The physical drives are labeled 0, 1, 2, 3. Use this
numbering sequence when defining the drives in your RAID
Arrays. CMD Medley (RAID-Monitoring utility in Windows)
provides three RAID set types, Stripe (RAID 0), Mirror (RAID 1),
and Mirror-Stripe (RAID 0+1).

User's Manual
2-4
2-3.1 RAID 0 (striping)
This RAID array to be used on New/Blank hard drives, do not
stripe an existing Windows installation.
1. As the BIOS boots press F3 when prompted to enter
the RAID BIOS utility.
2. At the next screen press F2 to form a RAID set.
3. Press F1 to create RAID 0.
4. Choose the chunk size to be used in the RAID set
(64 is recommended).
5. Choose the number of drives in your stripe set.
6. Assign the drives to be used. For optimal performance,
alternate drives from seperate IDE
channels.
7. After all drives are entered, press Y to create the
RAID set.
8. Press ESC to exit the RAID BIOS and
boot your computer.
9. Continue with Fdisk and Format steps as if you are
installing a conventional hard drive.
2-3.2 RAID 1 (mirroring)
Use this section to mirror New/Blank hard drives.
1. As the BIOS boots press F3 when prompted to enter
the RAID BIOS utility.
2. At the next screen press F2 to form a RAID set.
3. Press F2 to create RAID 1. In a Mirrored RAID Set the source
drive needs to be equal to or smaller than the destination
drive. For optimal performance the source drive and
destination drive should be on separate IDE channels.
4. Answer Nto Auto Setup.
5. Assign the Source drive, then assign the Destination drive.
6. Answer Nwhen asked to Copy from Source to Destination.
7. Answer Yto Enable Auto-Rebuild.
8. When asked Are you Sure?, press Y to accept .

RAID
2-5
9. Press ESC to exit the RAID BIOS and boot the computer.
10. Continue with Fdisk and Format steps as if you were
installing a conventional hard drive.
2-3.3 RAID 1 (mirroring)
Use this section to mirror an existing Windows installation or data
hard drive.
1. Connect the two hard drives. Follow each hard drive
manufacturers recommended jumper settings. Start the
computer.
2. Press F3 when prompted to enter the RAID BIOS utility.
3. Press F2 to enter the RAID setup screen.
4. Press F2 to form Raid set 1 (mirror).
5. Answer Nto Automatic setup .
6. Assign the Source drive, then assign the Destination drive.
7. Press Yto copy from the Source to the Destination drive.
8. Press Nto Offline copy.
9. Answer Yto Enable Auto-Rebuild.
10. When asked Are You Sure?, press Yto accept.
11. Press ESC to exit the RAID BIOS utility. Ignore the BIOS
error message and continue booting. The mirror rebuilds
automatically.
2-3.4 RAID 0+1 (mirror-striping)
This RAID set is used on New/Blank hard drives, do not use this
on an existing Windows installation. To create a Mirror-Striping
set four hard drives are required.
1. As the BIOS boots press F3 when prompted to enter the
RAID BIOS utility.
2. At the next screen press F2 to form a RAID set.
3. Press F3 to create RAID 0+1.
4. Choose the chunk size by pressing the appropriate
number key (64 is recommended).
5. Enter the first Source drive, then enter the second source
drive.

User's Manual
2-6
Note: To optimize performance, configure both source drives
to be from different channels and configure both destination
drives to be from different channels.
6. Enter the first destination drive, then enter the second
destination drive.
7. Enter Yto accept the RAID configuration.
8. On the following screen press ESC to exit the RAID
configuration utility and reboot the computer.
9. Continue with Fdisk and Format steps as if you were
installing a conventional hard drive.
2-4 Deleting RAID Arrays
1. As the BIOS boots press F3 when prompted to enter the
RAID BIOS utility.
2. Press F1 to dissolve a RAID set.
3. Enter the number of the RAID set to be deleted.
4. Answer Yto remove the RAID set.
5. Press ESC when finished to reboot.
2-5 Using RAID Auto Setup
Each RAID array setup option comes with an Auto configuration
feature. Use Auto Setup option with new or blank hard drives.
2-5.1 RAID 0 (Striping)
1. At boot press F3 when prompted to enter the RAID BIOS
utility.
2. Press F2 to create a RAID set.
3. Press F1 to create a Stripe set.
4. Press Afor Auto Setup.
5. Enter the total number of drives in the stripe set.
6. Press Y to accept the configuration.
7. Configure another RAID set or press ESC to reboot.

RAID
2-7
2-5.2 RAID 1 (Mirroring)
1. At boot press F3 when prompted to enter the RAID BIOS
utility.
2. Press F2 to create a RAID set.
3. Press F2 to create a Mirror set.
4. Press Yto use Auto setup.
5. Press Y to accept the configuration.
6. Configure another RAID set or press ESC to reboot.
2-5.3 RAID 0+1 (Mirror-striping)
1. At boot press F3 when prompted to enter the RAID BIOS
utility.
2. Press F2 to create a RAID set.
3. Press F3 to create a Mirrored-Striped set.
4. Press Ato Auto configure.
5. Press Yto accept the configuration.
6. Press ESC to reboot.
2-6 Creating a Spare Drive
The RAID BIOS utility has the option of designating a hard drive
as SPARE. When a hard drive failure occurs in a RAID 1 set the
Auto-rebuild feature enables a drive designated as SPARE to
become the new member of the mirror set. The RAID BIOS then
automatically rebuilds the mirror with the new member drive. The
Spare drive must be equal to or larger than the Mirrored set size.
1. At boot up press F3 to enter the RAID BIOS utility.
2. Press F3 to create a spare drive.
3. Enter the drive number of the hard drive.
4. Press Yto confirm your choice. The spare drive will be
created and listed as the last Set.
5. Press ESC to exit the RAID utility.
The Spare drive is now ready to replace a failed drive.

User's Manual
2-8
2-7 Resolving Conflicts
When a RAID set is created, the metadata written to the disk
includes drive connection information (Primary Master, Primary
Slave, Secondary Master, Secondary Slave). If, after a disk failure,
the replacement disk was previously part of a RAID set (or used in
another system), it may have conflicting metadata, specifically in
reference to the drive connection information. If so, this will
prohibit the RAID set from being either created or rebuilt, in order
for the RAID set to function properly, this old metadata must be
first overwritten with the new metadata. To resolve this, press F4,
the correct metadata, including the correct drive connection
information, will be written to the replacement disk.
2-8 Rebuilding a Failed Mirrored set
The steps below will guide you in rebuilding a failed Mirror set.
When a failure to one member occurs you will be notified either by
the RAID BIOS Utility during boot or by the Medley GUI while in
Windows. In either event enter the RAID BIOS utility, dissolve the
current RAID set, replace the failed drive, then re-configure the
mirror with the good drive as the source drive and the new drive
as the destination drive.
1. During boot press F3 to enter the RAID BIOS Utility.
2. Press F1 to dissolve an Array.
3. Press the number of the Mirrored array to be dissolved.
4. Press Yto confirm – be sure you delete the correct Array.
5. Press ESC to exit the RAID BIOS utility,then immediatly turn
off the computer.
6. Replace the bad drive with a new hard drive of equal or
greater size.
7. During boot press F3 to enter the RAID BIOS Utility.
8. Press F2 to Create an Array.
9. Press F2 to create a Mirrored Array.
10. Answer Nfor Automatic setup.
11. Enter the number of the SOURCE (good)drive.
12. Enter the number of the DESTINATION (new) drive.

RAID
2-9
13. Answer Yto copy from the Source to the Destination drive.
14. Answer Nto decline Offline Copy.
15. Answer Yto enable Auto-rebuild.
16. When asked Are You Sure?, Press Yto accept.
17. Press ESC to exit the RAID BIOS utility and reboot the
computer.
Note: Ignore the error message displayed by the RAID BIOS
and continue booting. The mirror will rebuild automatically.
2-9 Rebuilding a Failed Mirrored-Striped set
The steps below will guide you in rebuilding a failed Mirrored-
Stripe set. When a failure to one drive occurs you will be notified
either by the RAID BIOS utility during boot or by the Medley GUI
while in Windows. In the following steps you will replace the bad
drive with a new drive , enter the RAID BIOS, configure the new
drive as Spare then reboot the system. The RAID bios will change
the Spare drive designation into a member of the Mirrored-Striped
set.
1. Replace the failed drive with one of identical size or of
larger capacity.
Note: It is recommended to replace the bad drive with an
identical drive, or with a drive of the same make. In all
cases, the replacement drive must be of equal or larger
capacity than the bad drive.
2. Start the computer and during boot press F3, when
prompted, to enter the RAID BIOS.
3. Press F3 to assign a Spare drive.
4. Press the number corresponding to the new drive.
5. When asked Are You Sure? Press Yto accept.
6. Press ESC to exit the RAID BIOS utility and reboot the
computer.
Note: Ignore the error message displayed by the RAID BIOS
and continue booting. The mirror will rebuild automatically.