Silent Witness SW2200 User manual

Thank you for buying our Silent Witness Camera.
This instrucon manual contains informaon on the main funcons of your Silent Witness Camera. Please read
and understand these instrucons prior to installing and operang this product. The contents of this manual are
subject to change without user’s prior consent.
 This product is an auxiliary images recording device for a vehicle. Storing the recorded images on a memory
card through the product (camera) mounted in the vehicle. Checking the recorded footage is done through a
private program or video playback (display) program.
 The recorded images on this product is supplementary data that can be used to determine incident circum-
stances.
 This product is an auxiliary device recording and storing images at the me of car accidents but it is not guar-
anteed to record all the images of accidents. The moment of the accident occurring from slight shock may
not be recorded because shock sensing sensor would not work normally, and any images may not be record-
ed due to malfuncon of the product caused by careless use or incorrect installaon.
 Depending on user environment, the performance and features of this product can be limited or unusable.
 Our company is not responsible for any data loss or recording equipment malfuncon that can happen when
our customers are using this product.
 Please backup important images at all mes for the precauons against data loss caused by product failure
or malfuncon.
 This manual is protected by copyright law.
 The copyright to all the materials is owned by Parksafe Automove Limited and any reproducon and use
without authorisaon is prohibited.
Safety precauons
Please read the following precauons to ensure user safety
Please be informed of these precauons to protect user's safety and prevent property damage. If you do not use
the product correctly, it can be the cause product failure and abnormal operaon. Please feel free to contact
Parksafe Automove Limited customer support centre for product failure, repair and other maers regarding the
use of product.
 Do not disassemble, repair and remodel (convert) this product yourself, it may cause re, electric shock and
malfuncon.
 If water or foreign objects get into the product, quickly disconnect the electrical power.
 Do not adjust the product whilst driving as this may cause an accident, only do this whilst the vehicle is sta-
onary.
 Please install this product in a suitable place where the driver's eld of vision is not obstructed.
 You must use the power cable supplied by the manufacturer. Please do not use a damaged or converted
power cable because this may lead to damage to the product or even re/explosion.
 Please always keep the power cable terminals clean. It can be the cause of overheang and re.
 Do not handle this product with wet hands or you may be electrocuted.
 If water/wax and other liquid substances get into this product, it may cause discolouraon, deformaon and
breakdown.
 If you install this product in a place where the surrounding temperature and humidity is high, it may cause
breakdown.
 If you install this product in a place where highly inammable liquid or gas is nearby, it can be the cause of
res and explosions.
 Please keep this product out of the reach of children and pets.
 The product should be disconnected quickly, via the power cable, from the vehicle if the unit produces ab-
normal smoke or burning smell.

 Whilst driving through a tunnel, where tunnel lighng is too bright or too dim, the recording quality of the
video can be degraded.
 If this product is damaged because of accident or impact and power supply is cut o, the video recording can
be stopped.
 If there are foreign substances on the lens or excessive window nng, the recorded image can be blurred,
distorted or appear dark.
 Please be careful when this product is exposed to direct sunlight and turned on for a long me, as the camera
may become hot.
 We recommend this product to be installed by one of our recommended professional installers.
 Please note that the user has a liability for the recorded and stored image/sound data in accordance with Per-
sonal Data Protecon Act and related law (statute).
 Please use the authenc Silent Witness product/parts that we provide. We will not be held responsible for
the breakdowns and accidents caused by the use of non-authenc Silent Witness products/parts.
 Do not drop the product. -It may cause damage or malfuncon not covered by warranty.
 Do not place near magnets. -It may cause the device to malfuncon or operate erracally.
 Keep the unit away from other GPS devices. - It may cause interference of the GPS signal rate.
 GPS funcon requires loading me when rst powered on. - It can take up to a few minutes for the device to
lock on to satellite signal.
 Metallic nng and heated front windscreens can cause interrupon in the GPS signal. - If you vehicle has this
then please experiment mounng the camera in dierent posions.
 Sudden changes of brightness such as entering or exing a tunnel or extremely dark place may cause a tem-
porary loss in video quality.
 The front glass - camera lens should be kept clean. - If it is dirty, recording image quality may be low.
 Aach the product in the recommended place. - If it is installed in an obscure place, the image may be
skewed.
WARNING
 Do not place near eecve range of an air bag. - It may cause malfuncon of air bag or accident.
 Keep the power socket clean of dust. -A poor connecon will result in malfuncon.
 Install with the power o. (Aer installaon, connect DC jack) - It may cause electric shock or malfuncon.
 Do not operate the product whilst driving. - It may cause an accident. Stop in a safe place to operate.
 Do not pull the power cable, remove by holding the plug and pull. Do not use a damaged cable. -It may cause
cable malfuncon, electric shock and re.
 Do not clean exterior with alcohol, volale or oily solvents. - It may cause deformaon of the surface and mal-
funcon.
 Aach the product on the front window rmly. - Clean the front window and x it rmly, otherwise it may be
detached due to temperature / humidity / dust / shock.
SD CARDS
Please read the below noce for SD cards. We do not take responsibility for data loss or damage caused by SD
cards malfunconing.
 Please use only authenc SD cards. - The manufacturers of the camera do not take responsibility if a non-
recommended card is used.
 Do not put foreign substances in to SD card slot. - It may cause a malfuncon or SD card inserng problem.
 Do not touch the SD card with wet or oily hands. - It may cause malfuncon due to card damage.
 Push the SD card in fully. Do not force the SD card in to the slot. Ensure the card is the correct way up before
inserng. - If the SD card is not fully inserted then the camera cannot record data.
 Before removing the SD card, please check the power o status. - If you pull SD card out during power on sta-
tus, it may cause malfuncon or data loss.
 SD cards are consumables. - SD cards do not last forever and should be checked regularly. SD cards are not
covered by our warranty.
 Use a secure case for storing SD cards. - The data may be damaged by stac while storing or moving.

 Please make sure the lock on the SD card is o. - If it is set to lock, recording is not possible.
 In case of important data, please make sure you back up your SD Card, - The data may be lost aer long
term usage.
 Please check and backup the data stored on SD card
 We recommend formang the SD card regularly.
 Do not disassemble or modify an SD card. - It may cause a serious damage to the SD card.
 Do not drop the SD card. - It may cause a serious damage to the SD card.
 Do NOT buy cheap memory cards…they do not last very long!
 During normal operaon of the camera it will get warm. This is normal.
 Do not leave the camera in a very hot car during the dayme.
 It is advisable to remove the camera from the vehicle when not in use to deter thieves.
 Recording mes may vary based on the type of memory used and sengs of camera. Any quoted mes are
for use as a guide only.
IN THE EVENT OF AN ACCIDENT
IMPORTANT: In the event of an accident, we recommend unplugging the camera immediately to reduce the
risk of the camera recording over these les. It is advisable to carry a spare SD card in your vehicle for such
events.
 If for any reason you are involved in an accident that does NOT trigger the camera to make an EVENT and
you keep driving with the camera running then you can potenally record OVER the bit of video you need
to use.
 If the camera does create an EVENT le at the me of the accident and you connue to drive and the cam-
era makes too many EVENTS then the camera could overwrite the EVENT you need to use.
 If you are involved in an accident it is best to unplug the camera, wait for it to shut down and remove the
SD card. Insert a new SD card in to the camera unl you have transferred the les you need to keep to a
computer.
 Parksafe Automove Limited cannot be held responsible for video les being overwrien or for data loss
from the SD card.
 If the Silent Witness camera is being used in a commercial applicaon. We advise the company’s eet man-
ager to relay this informaon to the drivers. We recommend keeping a spare SD memory card in the vehi-
cle so it can be swapped in the event of an accident.
 WARNING: NEVER remove the SD card from the camera whilst it is powered on. Always remove the power
supply from the camera and wait for the camera to chime to let you know it is safe to remove the SD card.

It is advisable to take precauons aer an EVENT takes place in order for the camera to not ERASE this im-
portant data. The best way to do this is to UNPLUG the camera, wait for the camera to shut down remove the
SD card. A spare/backup SD card can be used if you need to connue to drive.

LIMITED WARRANTY STATEMENT:
This Limited Warranty shall apply to the Silent Witness product including all accessories as contained within the original Silent Witness box “the Product”.
Parksafe Automove Limited warrants the product from its authorised distributor will meet the applicable product specicaons and be free from all defects
in material and workmanship for an applicable period herein “Limited Warranty”. This Limited Warranty is subjected to the following terms and condions:
1. This Limited Warranty is given only to the original purchaser of the Product “Customer” it shall neither exclude nor limit a) any statutory rights of the Cus-
tomer or b) any of the Customer’s rights against the sellers of the Product.
2. The Limited Warranty shall be restricted to the country/region of Product purchase this is to avoid excessive import or exportaon of the Product through-
out the supported countries.
3. This Limited Warranty is only valid and enforceable in countries where the Product is sold. Outside of the country of purchase, any repairs performed by
Parksafe Automove Limited Authorised Service Centre are subject to charge to the purchaser at normal repair rates.
4. The Limited Warranty entles the Customer to a Product replacement or a full refund of the purchase price for any defects relang to the performance
and / or funconing of the Product which result from normal use of the Product, provided that such a defect arises within ten (10) days of the original date of
purchase of the Product and cannot be otherwise repaired. Parksafe Automove Limited will provide a replacement or repair of the Product at Parksafe Auto-
move Limited own expense for any such defect arising aer ten (10) days but within two (2) month of the original date of purchase. This Limited Warranty
may not be sold – on, assigned, transferred or given to any subsequent purchaser or acquirer of the Product.
5. This Limited Warranty shall last for two (2) years from the date of original purchase “Warranty Period”. A valid original invoice “Proof of Purchase” is re-
quired.
6. This Limited Warranty covers expenses for inspecng and repairing the product during the term of the Limited Warranty. Customer shall deliver the defec-
ve Product to the Parksafe Automove Limited - designated premises together with the proof of purchase, and proof of identy of the Customer. Products
shipped by the Customer missing any one of these documents may render this Limited Warranty invalid. If the defect was the result of the Customer’s own
mishandling of the Product, force majeure, or the result of a repair by an unauthorised service provider, the Customer shall bear all expenses relang to ship-
ping such a defecve Product.
24
7. Parksafe Automove Limited will return the repaired Product or another Product to the Customer in good working condion. All replaced faulty Products or
components thereof will become the property of Parksafe Automove Limited.
8. This Limited Warranty applies only to the original hardware components of the Product and does not apply to any soware or other equipment.
9. If Parksafe Automove Limited repairs or replaces the Product, the repaired or replaced Product shall connue to be warranted for the remaining term of
the Limited Warranty period or for three (3) months from the date of repair or replacement, whichever is longer.
10. Before returning any units for service, the Customer is solely responsible for backing up data and removing any condenal, proprietary, or personal infor-
maon from the Product. Parksafe Automove Limited is not responsible for damage to or loss of any programs, data, or removal storage media.
11. This Warranty does NOT cover recovery from any soware updates, installaon and removal of the applicaon soware, or any loss of data storage.
12. Parksafe Automove Limited reserves the right to add, delete or amend the terms and condions of this Limited Liability and any such change will be made
available to the purchasers of the Product either Parksafe Automove Limited Web site or by other means.
13. THIS LIMITED WARRANTY SHALL NOT APPLY IF THE DEFECT WAS CAUSED THROUGH ANY OF THE FOLLOWING:
(a) The Product serial number, the accessory date code has been removed, erased, defaced, altered or is illegible; or
(b) The defect is resulng from the use of the product in a manner other than their normal and customary manner, e.g., in excess of their minimum specica-
on of operang instrucons, or malfuncon or failure resulng from use of uncalibrated voltages; or
(c) Deterioraon of the Product due to normal wear and tear. All plasc surfaces and other natural wear of externally exposed parts of the product are
scratched or damaged under normal usage; or
(d) The defect is arising from improper installaon, unauthorised repair, alteraon or modicaon to the Product by third pares; or
(e) The defect is arising from operang with components or accessories (ancillary or peripheral equipment) not ocially authorised or provided by Parksafe
Automove Limited or used in other than its intended use; or
(f) The defect or damage are arising from unauthorised modicaon: or
(g) The defect or damage is arising from misuse, mishandling, accidental lost, abuse, accident, negligence and damage caused directly or indirectly by Custom-
er, including but not limited to improper tesng, installaon, alteraon or modicaon or any kind, or spillage of food or liquid, or build-up of dirt or dust, or
mains supply problem, thunderstorm acvies, or infestaon by insects or vermin, or exposure to abnormally corrosive condions, or operaon with extreme
heat or humidity
14. WHERE A DEFECT WAS UNDETECTABLE BY THEN-AVAILABLE TECHNOLOGY OR WAS THE RESULT OF COMPLYING WITH THE APPLICABLE REGULATORY
STANDARDS OF WHERE THE DEFECT WAS THE RESULT OF THE CHANGE IN THE DESIGN OF THE PRODUCT COMPONENTS SUPPLIED BY A THIRD PARTY,
PARKSAFE AUTOMOTIVE LIMITED WILL NOT BE LIABLE FOR ANY LOSSES OR DAMAGES OF ANY NATURE, INCLUDING BUT NOT LIMITED TO LOST PROFITS OR
COMMERCIAL LOSS OF THE CUSTOMER.
15. This Limited Warranty does not aect the Customer’s statutory rights in law specic to the country of purchase, and such - rights remain protected. Some
countries do not allow the exclusion or limitaon of incidental or consequenal loss or damage, or limitaon of the implied warranes, in which case the pre-
ceding limitaon of exclusions may not apply to such Customers. Please note warranty service availability and response mes may vary from country to coun-
try and may also be subject to registraon requirement in the country of purchase. If you require assistance regarding warranty condions, or have any other
inquiries, please contact the Parksafe Automove Limited Customer Care Centre or via the ocial website.
16. Parksafe Automove Limited reserve the right to make changes to the soware and rmware including but not limited to the way mapping data is dis-
played and the service used to provide this data.

SAFTEY AND ADVICE
CAUTION
RISK OF ELECTRIC SHOCK DO NOT OPEN
Please ensure your vehicle is not powered when connecng the unit to your desired
power source.
Install the product where it does not block the driver’s view of the road.
Damages caused by producon malfuncon, installaon , loss of data or other damages
that may occur while using this product is not the responsibility of the manufacturer.
When malfuncon occurs. the product may not save all videos and the G-Sensor* may not
recognise shock impacts, Only SW2200G has the G-sensor funcon.
Do not expose the product to rain or moisture.
It is important to write the camera into your maintenance plan. Checking the funcons of
the camera, SD card and cleaning the lens with a so cloth to remove any dirt.
Do not cover or block the camera venlaon holes, as the electronics could over heat, if
the heat is not able to get out.
When discarding baeries, environmental problems must be considered and the local
rules or laws governing the disposal of the baeries must be follow strictly.
The device is ed with a 12-24v adaptor with a 5v output, Never remove the adaptor
and install direct into a 12-24v source.

Important informaon
G-SENSOR
The G-Sensor senses the G-Force movement of the vehicle, if the camera noces a anomaly it will acvate the
sensor and lock the video le. E.g if the vehicle is travelling down the road and suddenly the driver brakes hard, the
camera will detect something has changed in the driving paern and will lock the le, if the G-Sensor has been
acvated.
* The SW2200 does not have a G-Sensor SW2200G has a G-sensor.
LOOP SETTING
The loop seng allows the device to recycle old video footage, When the camera is recording, every 3 minutes the
camera will make a new video le, and when the card is full it will delete and record over the top of the oldest le.
Please note - Please see “Video Lock”
VIDEO LOCK
SW2200 does not have a G-sensor, so the video will connually loop*, if the SOS buon is used to lock a le or to
take a photo , this will lock the video/picture on the SD card and will need to be removed manually by an authorised
person to free the space on the card.
Connual use of the SOS buon locking and taking photos will ll the SD Card leaving minimal space for video re-
cordings and will reduce the recording me considerably.
SW2200G is enabled with a g-sensor, the standard video with loop* and when the G-sensor is acvated this will
lock the video le to the SD card, this camera also has the SOS buon and if it is used to lock a le or take a photo ,
this will lock the video/picture on the SD card and will need to be removed manually by an authorised person to
free the space on the card.
Connual use of the SOS buon locking and taking photos will ll the SD Card leaving minimal space for video re-
cordings and will reduce the recording me considerably. If the SOS buon is pressed, please report this to your
employer as soon as possible, as connual use will ll the SD card up and stop it recording video les.
* If the SD card has become full or needs aenon by the device becoming full of locked les and photos caused by
the user pressing the SOS, then the camera will require an authorised person to remove the les.

The Silent Witness SW2200 and SW2200G are one of the rst cameras designed around the eet and
commercial market and is one of smallest High Denion camera on the market today.
The Silent witness SW2200 and SW2200G cameras are designed to be discrete and installed on the wind-
screen just in front of the rear view mirror.
These tamper proof cameras have a xed power supply and video footage only accessible by using the
‘unlocker program’ available at www.silentwitness.co.uk
Ideal for eet owners, who don’t want their drivers to access the data collected.
SW2200 - SW2200G Installaon
Black = Ground
Red = 12-24v Ign

1 2 3 4
5
6
9 10
7
8
1Video Mode 6Storage le on card, before looping
2Recording 73 Minute loop seng
3GPS Red not connected Green Connected 8Loop recording icon
4Running Time 9Date
51080 Full Hd recording 10 Time GMT

1. GPS Windscreen mount
2. Computer USB connecon
3. SOS Buon ( See secon A)
4. LED Status light
5. Power buon ( See secon B)
Secon A
The SOS buon has three funcons, 1. to wake the camera up 2. manually lock a video le 3. to take a photo
Secon B
The power buon has one funcon, when the camera is in the vehicle and the vehicle is on, the power buon does not have a
funcon, the power buon will only work, when there is no power connected to the camera.
E.g - When the vehicle is on, the camera can not be switched o
2
1
3
4
5

This screen shows the camera when it is rst turned on.
The camera will start to record straight away and the GPS will
start to connect, the GPS takes up to 10 minutes to connect,
depending on the surrounding area.
The screen will stay on for 10 seconds and then turn o, to
turn the screen back on again , tap the SOS buon
SOS Buon Funcon
Manually locking a video
In the event of an incident, where you think the incident may
not have been powerful enough to acvate the G-Sensor*,
there is a manual lock to safe guard this le.
When the screen is ON press and hold the SOS buon, a key
with then appear on the screen to show the le has now been
locked.
*SW2200 does not have a G-Sensor , But has the manual lock
funcon.
Taking a photo
A quick press of the SOS buon will take a photo, and the
camera icon will appear on the screen.

Connecng the camera to your computer - PASSWORD
1. Download the ‘Unlocker Soware@ form www.silentwitness.co.uk
2. Open “Computer”
3. Copy the “Unlocker” to the desktop
4. Plug the camera into the computer with the usb lead
(Windows 7 and upwards users, please wait for the driver to load)
5. Cancel any auto play boxes that appear on the screen
6. Open “Unlocker”
7. Enter 0000 and press OK
8. Please wait for the encrypon to open the les
9. The camera is now unlocked, and you can access, view and any videos and photo data.
Please Note: When the camera is plugged into the computer , no les will be shown without entering the password rst
Changing the password
When the device is connected to the computer and the encrypon has been unlocked, you can change your password to
something more memorable.
Please note - If you change your password please make sure you have chosen a password that will not be forgot, as
passwords are non recoverable once they have been changed, and would render the device un useable if forgoen.
Please see our terms and condions on our website, www.silentwitness.co.uk
To change the password
Make sure the camera has been connected to the computer and you have unlocked the camera access, by following the steps
above.
Then click “Change Password”
Enter your old password followed by your new password.
Click Here

Viewing the video les
You can view the video les using Media player or beer sll use VLC player (www.videolan.org)
Open the Video player and then select the directory and then press play
You can save any video le to a folder on your computer if you need to keep it. Once saved you do not need the password.