Silver Peak EC-XS Operating and maintenance manual

Silver Peak
Hardware Reference Guide
VXOA 7.3.4
December 2015
PN 200972-001 Rev B

Silver Peak Hardware Reference Guide
ii PN 200972-001 Rev B
Silver Peak Hardware Reference Guide
Document PN 200972-001 Rev B
Date: December 2015
Copyright © 2015 Silver Peak Systems, Inc. All rights reserved. Information in this document is subject to change at any time. Use of
this documentation is restricted as specified in the End User License Agreement. No part of this documentation can be reproduced,
except as noted in the End User License Agreement, in whole or in part, without the written consent of Silver Peak Systems, Inc.
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The following are trademarks of Silver Peak Systems, Inc.: Silver Peak SystemsTM, the Silver Peak logo, Network MemoryTM, Silver
Peak NX-SeriesTM, Silver Peak VX-SeriesTM, Silver Peak VRX-SeriesTM, Silver Peak Unity EdgeConnectTM, and Silver Peak
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respective companies or organizations.
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INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR
PURPOSE, OR NON-INFRINGEMENT. SILVER PEAK SYSTEMS, INC. ASSUMES NO RESPONSIBILITY FOR ERRORS OR
OMISSIONS IN THIS DOCUMENTATION OR OTHER DOCUMENTS WHICH ARE REFERENCED BY OR LINKED TO THIS
DOCUMENTATION. REFERENCES TO CORPORATIONS, THEIR SERVICES AND PRODUCTS, ARE PROVIDED “AS IS”
WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESSED OR IMPLIED. IN NO EVENT SHALL SILVER PEAK SYSTEMS, INC.
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WHATSOEVER, INCLUDING, WITHOUT LIMITATION, THOSE RESULTING FROM LOSS OF USE, DATA OR PROFITS,
WHETHER OR NOT ADVISED OF THE POSSIBILITY OF DAMAGE, AND ON ANY THEORY OF LIABILITY, ARISING OUT OF OR
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INACCURACIES OR TYPOGRAPHICAL ERRORS. CHANGES ARE PERIODICALLY ADDED TO THE INFORMATION HEREIN;
THESE CHANGES WILL BE INCORPORATED IN NEW EDITIONS OF THE DOCUMENTATION. SILVER PEAK SYSTEMS, INC.
MAY MAKE IMPROVEMENTS AND/OR CHANGES IN THE PRODUCT(S) AND/OR THE PROGRAM(S) DESCRIBED IN THIS
DOCUMENTATION AT ANY TIME.
Silver Peak Systems, Inc.
2860 De La Cruz Boulevard, Suite 100
Santa Clara, CA 95050
1.877.210.7325 (toll-free in USA)
+1.408.935.1850
http://www.silver-peak.com/support

Contents
PN 200972-001 Rev B iii
Contents
Preface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . v
Who Should Read This Manual?. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . v
Manual Organization . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . v
Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . vi
Chapter 1 Replacing an HDD or SSD. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
Using Appliance Manager . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Physically Replacing a Disk. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Disk Instruction Set A . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Disk Instruction Set B . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Disk Instruction Set C . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Disk Instruction Set D . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Disk Instruction Set E . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Disk Instruction Set F . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Chapter 2 Replacing a Power Supply . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Power Supply Instruction Set A. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Power Indicator Codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Power Supply Instruction Set B. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Power Indicator Codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Power Supply Instruction Set C. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Chapter 3 Replacing a Fiber Interface Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Chapter 4 Replacing a Deployed Appliance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
What to Consider. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
System Replacement Procedure. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Chapter 5 Specifications, Compliance, and Regulatory Statements . . . . . . . . . . . . . . . . . . . 29
Model Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Model-specific Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Fiber Specifications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
EdgeConnect (EC) Series and NX-Series Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Warning Statements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
Class 1 Laser Products . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
Maintenance Port Precautions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
General Safety . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
Compliance Statements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
FCC Compliance Statement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
ICES-003 statement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
Requirements for Rack-Mount Equipment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
Requirements for Knurled Thumb Screws . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
Chapter 6 Appliance Views . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
Supported Inventory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
EC-XS [PN 200889] . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49

Silver Peak Hardware Reference Guide
iv PN 200972-001 Rev B
EC-S [PN 200877] . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50
EC-M [PN 200890] . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
EC-L [PN 200883] . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
EC-L-NM [PN 200887] . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55
EC-XL [PN 200884] . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57
EC-XL-NM [PN 200888] . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59
NX-700 [PN 200849] . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61
NX-1700 AC [PN 200404 and PN 200576] . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62
NX-1700 [PN 200863] . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64
NX-1700 DC [PN 200464] . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65
NX-2600 [PN 200178] / NX-2610 [PN 200193] . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66
NX-2700 [PN 200401] . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67
NX-2700 [PN 200697] . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69
NX-3600 [PN 200348] . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70
NX-3700 [PN 200400] . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71
NX-3700 [PN 200698] . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73
NX-5600 [PN 200231] . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74
NX-5700 [PN 200399] . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76
NX-5700 [PN 200699] . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78
NX-6700 [PN 200828] . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79
NX-7600 [PN 200225] . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80
NX-7700 [PN 200398] . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82
NX-7700 [PN 200702] . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84
NX-8600 [PN 200181] . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85
NX-8700 [PN 200397] . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87
NX-8700 [PN 200767] . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91
NX-8700 [PN 200879] . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93
NX-9610 [PN 200362] . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95
NX-9700 [PN 200396] . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97
NX-9700 [PN 200768] . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100
NX-9700 [PN 200880] . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 102
NX-10700 [PN 200519] . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 104
NX-10700 [PN 200769] . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 106
NX-10700 [PN 200881] . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 108
NX-11700 [PN 200711] . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 110
NX-11700 [PN 200882] . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 112
Chapter 7 Power Cords & Cable Pinouts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 115
Power Cords by Country . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 116
Fiber Connectors. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 119
Cable Pinouts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 120
Configuring DB-9 Console Access to the Appliance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 121

PN 200972-001 Rev B v
Preface
This document provides the authorized replacement procedures for Silver Peak appliances, when
applicable. It also provides specifications and annotated photos or diagrams for interfaces, LEDs, disk
layout, and power cords.
Who Should Read This Manual?
The audience for this document includes, Customer Support, field personnel, and customers using
Silver Peak appliance hardware.
Manual Organization
This section outlines the chapters and summarizes their content.
Chapter 1, “Replacing an HDD or SSD,” provides a table that summarizes information about the drives
in each Silver Peak Appliance. It describes how to remove and add a disk from the database, using the
Appliance Manager. It also illustrates the physical replacement steps.
Chapter 2, “Replacing a Power Supply,” describes the procedures for replacing an authorized, redundant
power supply.
Chapter 3, “Replacing a Fiber Interface Module,” describes the procedures for replacing an SR (or LR)
fiber interface module.
Chapter 4, “Replacing a Deployed Appliance,” provides a checklist for inserting a new appliance to
replace a previously configured one.
Chapter 5, “Specifications, Compliance, and Regulatory Statements,” lists model specification, warning
statements, and compliance statements.
Chapter 6, “Appliance Views,” provides annotated diagrams of each hardware model’s interfaces, LEDs,
and disk layout.
Chapter 7, “Power Cords & Cable Pinouts,” lists and illustrates power cords by country.

Silver Peak Hardware Reference Guide Support
vi PN 200972-001 Rev B
Support
For product and technical support, contact Silver Peak Systems at either of the following:
•1.877.210.7325 (toll-free in USA)
•+1.408.935.1850
•www.silver-peak.com/support
We’re dedicated to continually improving the usability of our products and documentation.
If you have suggestions or feedback for our documentation, please send an e-mail to
[email protected].
If you have comments or feedback about the GUI’s ease of use, please send an e-mail to
[email protected].

PN 200972-001 Rev B 1
CHAPTER 1
Replacing an HDD or SSD
This chapter describes how to replace an HDD (Hard Disk Drive) or SDD (Solid State Drive) for those
appliances for which the customer is authorized to make the replacement.
In This Chapter
Using Appliance Manager See page 2.
Physically Replacing a Disk See page 3.
CAUTION Silver Peak does not authorize customer to replace the single HDD or SSD in the
EC-XS, EC-S, NX-700, NX-1700 or NX-2600. Replacing it voids the warranty. Contact Silver
Peak Support for return and repair instructions.

Silver Peak Hardware Reference Guide Using Appliance Manager
2PN 200972-001 Rev B
Using Appliance Manager
The appliances use RAID arrays with encrypted disks. RAID stands for Redundant Array of Independent
(or Inexpensive) Disks, a category of disk drives that ensures recoverability by mirroring data on paired
hard drives.
Disk failure results in a critical alarm, and the specific disk’s LED stops illuminating on the appliance.
Follow this procedure when replacing a failed disk:
1 Log into your Support portal account, and click Open a Self Service RMA for disk replacement.
2 Complete the wizard, using the serial number of the appliance (not the disk).
3 After you receive the new disk, go to the Maintenance - Disk Management page.
4 Select the failed disk's row in the table and click Remove. This takes the disk off-line.
5 Physically remove the old disk from the appliance.
6 Physically insert the new disk.
7 In the table, select the new disk and click Insert. This prompts the software to discover the disk and
put it online.
Displays the progress of a new disk that’s
being rebuilt from its array partner.
If a disk has been physically removed, the
Status is NOT-IN-SERVICE and no
Serial Number displays.
If a disk’s Status is DEGRADED, you
need to Remove it from the database,

Physically Replacing a Disk Chapter 1 Replacing an HDD or SSD
PN 200972-001 Rev B 3
Physically Replacing a Disk
This section provides the model-specific procedures for using Appliance Manager to replace an HDD or
SSD.
Model
Part
Number
HDD or SSD
Where to findQty
Allow user
to replace
Hot
swappable
EC-XS 200889 1no -- --
EC-S 200877 1no -- --
EC-M 200890 2yes yes “Disk Instruction Set A” on page 5
EC-L 200883 2yes yes “Disk Instruction Set A” on page 5
EC-L-NM 200887 8yes yes “Disk Instruction Set A” on page 5
EC-XL 200884 2yes yes “Disk Instruction Set A” on page 5
EC-XL-NM 200888 6yes yes “Disk Instruction Set A” on page 5
NX-700 200849 1no -- --
NX-1700 AC 200404 1no -- --
NX-1700 AC 200576 1no -- --
NX-1700 200863 1no -- --
NX-1700 DC 200464 1no -- --
NX-2600 200178 1no -- --
NX-2610 200193 2yes no “Disk Instruction Set F” on page 16
NX-2700 200401 2yes yes “Disk Instruction Set C” on page 10
NX-2700 200697 2yes yes “Disk Instruction Set A” on page 5
NX-3600 200348 2yes no “Disk Instruction Set E” on page 15
NX-3700 200400 2yes yes “Disk Instruction Set C” on page 10
NX-3700 200698 2yes yes “Disk Instruction Set A” on page 5
NX-5600 200231 8yes yes “Disk Instruction Set D” on page 13
NX-5700 200399 8yes yes “Disk Instruction Set C” on page 10
NX-5700 200699 8yes yes “Disk Instruction Set A” on page 5
NX-6700 200828 8yes yes “Disk Instruction Set A” on page 5
NX-7600 200225 12 yes yes “Disk Instruction Set D” on page 13
NX-7700 200398 10 yes yes “Disk Instruction Set C” on page 10
NX-7700 200702 8yes yes “Disk Instruction Set A” on page 5
NX-8600 200181 16 yes yes “Disk Instruction Set D” on page 13
NX-8700a200397 14 yes yes “Disk Instruction Set C” on page 10
NX-8700 200767 14 yes yes “Disk Instruction Set B” on page 8
NX-8700 200879 8yes yes “Disk Instruction Set A” on page 5

Silver Peak Hardware Reference Guide Physically Replacing a Disk
4PN 200972-001 Rev B
NX-9610 200362 16 yes yes “Disk Instruction Set D” on page 13
NX-9700a200396 14 yes yes “Disk Instruction Set C” on page 10
NX-9700 200768 14 yes yes “Disk Instruction Set B” on page 8
NX-9700 200880 8yes yes “Disk Instruction Set A” on page 5
NX-10700 200519 18 yes yes “Disk Instruction Set C” on page 10
NX-10700 200769 18 yes yes “Disk Instruction Set B” on page 8
NX-10700 200881 6yes yes “Disk Instruction Set A” on page 5
NX-11700 200711 18 yes yes “Disk Instruction Set B” on page 8
NX-11700 200882 6yes yes “Disk Instruction Set A” on page 5
a. Two disk configurations — regular and “v”
Model
Part
Number
HDD or SSD
Where to findQty
Allow user
to replace
Hot
swappable

Physically Replacing a Disk Chapter 1 Replacing an HDD or SSD
PN 200972-001 Rev B 5
Disk Instruction Set A
These appliances’ drives are hot-swappable.
The first disk on the left is Disk 0. The numbers increment by one from left to right.
EC-XL-NM
[PN 200888]
Drives: 2 SSD + 4 NVMe
EC-XL
[PN 200884]
Drives:
Default = 2 SSD
Optional = 2 SSD + up to
4 NVMe
EC-L-NM
[PN 200887]
Drives: 8 SSD
EC-L
[PN 200883]
Drives:
Default = 2 SSD
Optional = up to 8 SSD
EC-M
[PN 200890]
Drives: 2 SSD
NX-11700
[PN 200882]
Drives: 2 SSD + 4 NVMe
NX-10700
[PN 200881]
Drives: 2 SSD + 4 NVMe

Silver Peak Hardware Reference Guide Physically Replacing a Disk
6PN 200972-001 Rev B
1 To take the disk off-line, go to the Maintenance - Disk Management page, select the disk, and click
Remove.
If the SSD is online, the green activity/fault indicator flashes as the drive
is turned off. When the SSD indicators are off, the SSD is ready for
removal.
NX-9700
[PN 200880]
Drives: 8 SSD
NX-8700
[PN 200879]
Drives: 8 SSD
NX-7700
[PN 200702]
Drives: 8 SSD
NX-6700
[PN 200828]
Drives: 8 SSD
NX-5700
[PN 200699]
Drives: 8 SSD
NX-3700
[PN 200698]
Drives: 2 SSD
NX-2700
[PN 200697]
Drives: 2 SSD
Status
Activity
Drive online

Physically Replacing a Disk Chapter 1 Replacing an HDD or SSD
PN 200972-001 Rev B 7
2 Press the release button to open the SSD carrier release handle.
3 Slide the SSD carrier out until it is free of the hard-drive slot.
4 Press the release button on the front of the SSD carrier and open the SSD carrier handle.
5 Insert the SSD carrier into the SSD slot until the carrier connects with the backplane.
6 Close the SSD carrier handle to lock the SSD in place.
7 To put the disk back online, go to the Maintenance - Disk Management page, select the disk, and
click Insert.

Silver Peak Hardware Reference Guide Physically Replacing a Disk
8PN 200972-001 Rev B
Disk Instruction Set B
These appliances’ drives are hot-swappable.
The first disk on the left is Disk 0. The numbers increment by one from left to right.
1 To take the disk off-line, go to the Maintenance - Disk Management page, select the disk, and click
Remove.
If the SSD is online, the green activity/fault indicator flashes as the drive
is turned off. When the SSD indicators are off, the SSD is ready for
removal.
NX-11700
[PN 200711]
Drives: 18 SSD
NX-10700
[PN 200769]
Drives: 18 SSD
NX-9700
[PN 200768]
Drives: 14 SSD
NX-8700
[PN 200767]
Drives: 14 SSD
Status
Activity
Drive online

Physically Replacing a Disk Chapter 1 Replacing an HDD or SSD
PN 200972-001 Rev B 9
2 Press the release button to open the SSD carrier release handle.
3 Slide the SSD carrier out until it is free of the SSD slot.
4 Press the release button on the front of the SSD carrier and open the SSD carrier handle.
5 Insert the SSD carrier into the SSD slot until the carrier connects with the backplane.
6 Close the SSD carrier handle to lock the SSD in place.
7 To put the SSD online, go to the Maintenance - Disk Management page, select the disk, and click
Insert.

Silver Peak Hardware Reference Guide Physically Replacing a Disk
10 PN 200972-001 Rev B
Disk Instruction Set C
The first disk on the left is Disk 0. The numbers increment by one from left to right.
These appliances’ hard disks are hot-swappable.
The NX-9700 and NX-8700 have two possible backplane configurations. The newer revision was
released in March 2011.
NX-10700
[PN 200519]
Drives: 2 HDD + 16 SSD
NX-9700
[PN 200396]
NX-8700
[PN 200397]
Drives: 10 HDD + 4 SSD
Release -001
Solid-state disks
SATA hard
disk drives
Note that the NX-10700 appliances contain a mix of SATA
hard disk drives and SSDs (solid-state drives).
Solid-state disks
SATA hard
disk drives
SATA hard
disk drives
Note that the NX-9700 and NX-8700 appliances contain a mix
of SATA hard disk drives and SSDs (solid-state drives).

Physically Replacing a Disk Chapter 1 Replacing an HDD or SSD
PN 200972-001 Rev B 11
These are the two types of disk drives:
NX-9700
[PN 200396]
NX-8700
[PN 200397]
Drives: 10 HDD + 4 SSD
Release -002
·March 2011 ·
NX-7700
[PN 200398]
Drives: 10 HDD
NX-5700
[PN 200399]
Drives: 8 HDD
NX-3700
[PN 200400]
NX-2700
[PN 200401]
Drives: 2 HDD
Solid-state disks
SATA hard
disk drives
SATA hard
disk drives
Note that the NX-9700 and NX-8700 appliances contain a mix
of SATA hard disk drives and SSDs (solid-state drives).
Solid-state drive (SSD)
with spacer
SATA hard disk drive

Silver Peak Hardware Reference Guide Physically Replacing a Disk
12 PN 200972-001 Rev B
1 To take the disk off-line, go to the Maintenance - Disk Management page, select the disk, and click
Remove.
2 Unlatch the carrier by pinching the latch together and then pulling the tab towards yourself.
3 Pull the disk out of its slot.
4 Insert the new disk and push until it clicks into place.
5 To put the disk back online, go to the Maintenance - Disk Management page, select the disk, and
click Insert.
The hard drive powers up.
Pinch the latch together. Grasp the tab and pull forward to release.
Push the top of the disk inward until it clicks into place. Push the latch against the tray to secure it.

Physically Replacing a Disk Chapter 1 Replacing an HDD or SSD
PN 200972-001 Rev B 13
Disk Instruction Set D
These appliances’ disk drives are hot-swappable.
The first disk on the left is Disk 0. The numbers increment by one from left to right.
1 To take the disk off-line, go to the Maintenance - Disk Management page, select the disk and click
Remove.
2 Unlatch the hard drive by pressing the end of the blue button toward the left and then pulling the tab
towards yourself.
3 Pull the disk out of its slot.
NX-9610
[PN 200362]
Drives: 16 HDD
NX-8600
[PN 200181]
Drives: 16 HDD
NX-7600
[PN 200225]
Drives: 12 HDD
NX-5600
[PN 200231]
Drives: 8 HDD
Depress the blue button leftward, into the tab. Slip your finger behind the tab and pull
forward to release.

Silver Peak Hardware Reference Guide Physically Replacing a Disk
14 PN 200972-001 Rev B
4 Insert the new disk and push until it clicks into place.
5 To put the disk back online, go to the Maintenance - Disk Management page, select the disk and click
Insert.
The drive powers up.
Push the tray inward until it clicks into place. Push the tab against the tray to secure it.