Silver Peak EC-US Operating and maintenance manual

Silver Peak
Hardware
Reference Guide
8.1
May 2019
200972-001
Rev E

Silver Peak Hardware Reference Guide
Copyright © September 2018 by Silver Peak Systems, Inc. All rights reserved 2
Copyright and Trademarks
Silver Peak Hardware Reference Guide
Date: March 2019
Copyright © 2019 Silver Peak Systems, Inc. All rights reserved. Information in this document is subject to change at any time. Use
of this documentation is restricted as specified in the End User License Agreement. No part of this documentation can be
reproduced, except as noted in the End User License Agreement, in whole or in part, without the written consent of Silver Peak
Systems, Inc.
Trademark Notification
Silver Peak, the Silver Peak logo, and all Silver Peak product names, logos, and brands are trademarks or registered trademarks
of Silver Peak Systems, Inc. in the United States and/or other countries. All trademark rights reserved. All other product names,
logos, and brands are property of their respective owners.
Warranties and Disclaimers
THIS DOCUMENTATION IS PROVIDED “AS IS” WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESSED OR IMPLIED,
INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR
PURPOSE, OR NON-INFRINGEMENT. SILVER PEAK SYSTEMS, INC. ASSUMES NO RESPONSIBILITY FOR ERRORS OR
OMISSIONS IN THIS DOCUMENTATION OR OTHER DOCUMENTS WHICH ARE REFERENCED BY OR LINKED TO THIS
DOCUMENTATION. REFERENCES TO CORPORATIONS, THEIR SERVICES AND PRODUCTS, ARE PROVIDED “AS IS”
WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESSED OR IMPLIED. IN NO EVENT SHALL SILVER PEAK SYSTEMS,
INC. BE LIABLE FOR ANY SPECIAL, INCIDENTAL, INDIRECT OR CONSEQUENTIAL DAMAGES OF ANY KIND, OR ANY
DAMAGES WHATSOEVER, INCLUDING, WITHOUT LIMITATION, THOSE RESULTING FROM LOSS OF USE, DATA OR
PROFITS, WHETHER OR NOT ADVISED OF THE POSSIBILITY OF DAMAGE, AND ON ANY THEORY OF LIABILITY,
ARISING OUT OF OR IN CONNECTION WITH THE USE OF THIS DOCUMENTATION. THIS DOCUMENTATION MAY
INCLUDE TECHNICAL OR OTHER INACCURACIES OR TYPOGRAPHICAL ERRORS. CHANGES ARE PERIODICALLY
ADDED TO THE INFORMATION HEREIN; THESE CHANGES WILL BE INCORPORATED IN NEW EDITIONS OF THE
DOCUMENTATION. SILVER PEAK SYSTEMS, INC. MAY MAKE IMPROVEMENTS AND/OR CHANGES IN THE PRODUCT(S)
AND/OR THE PROGRAM(S) DESCRIBED IN THIS DOCUMENTATION AT ANY TIME.
Silver Peak Systems, Inc.
2860 De La Cruz Boulevard
Santa Clara, CA 95050
1.877.210.7325 (toll-free in USA)
+1.408.935.1850
http://www.silver-peak.com/support

Silver Peak Hardware Reference Guide
Copyright © September 2018 by Silver Peak Systems, Inc. All rights reserved 3
Support
For product and technical support, contact Silver Peak Systems at either of the following:
1.877.210.7325 (toll-free in USA)
+1.408.935.1850
www.silver-peak.com/support
We’re dedicated to continually improving the usability of our products and documentation.
If you have suggestions or feedback for our documentation, send an e-mail to [e-mail].
If you have comments or feedback about the interface, send an e-mail to [e-mail].

Silver Peak Hardware Reference Guide
Copyright © September 2018 by Silver Peak Systems, Inc. All rights reserved 4
Contents
Copyright and Trademarks 2
Support 3
Replacing an HDD, SSD, or NVMe 7
Using Appliance Manager 8
To replace a failed disk: 8
Physically Replacing a Disk 10
Disk Instruction Set A 12
Disk Instruction Set B 16
Disk Instruction Set C 18
Replacing a Power Supply 22
Power Supply Instruction Set A 24
Power Indicator Codes - Set A 24
Power Supply Instruction Set B 26
Power Indicator Codes - Set B 26
Power Supply Instruction Set C 28
To remove the power supply 28
Installing a Fiber Interface Transceiver 30
EdgeConnect EC-S Transceiver Modules 33
Replacing a Deployed Appliance 34
Replacing a Deployed EdgeConnect Appliance 35
Replacing a Deployed NX Appliance 36
Model Specifications and Standards 37
Specifications for Hardware Appliances 38
Fiber Specifications 48
EdgeConnect (EC) Series and NX-Series Specifications 51
IEEE 802.x Standards 52
For NX Appliances 52
For EdgeConnect Appliances 53
Warning Statements 54
Class 1 Laser Products 55
Maintenance Port Precautions 56
General Safety 57
Compliance Statements 60
FCC Compliance Statements 61
ICES-003 Statements 62
Requirements for Rack-Mount Equipment 63
Requirements for Knurled Thumb Screws 64
Power Cords and Cable Pinouts 65
Power Cords and Cable Pinouts 66

Silver Peak Hardware Reference Guide
Copyright © September 2018 by Silver Peak Systems, Inc. All rights reserved 5
Power Cords by Country 66
RJ-45 Console Port Pinouts 71
DB-9 Console Port Pinout 72
Configuring DB-9 Console Access to the Appliance 73
Pluggable Transceivers in EdgeConnect 74
Appliance Views 76
Supported Inventory 77
EC-US [PN 201106] 79
EC-XS [PN 200889] & EC-XS-FIPS [PN 201447] 80
EC-S [PN 200877] 82
1/10 Gbps Fiber Interfaces 83
EC-M [PN 200890] 85
EC-M-B [PN 200969] 87
EC-M-P [PN 201274] & EC-M-P-FIPS [PN 201448] 89
EC-L [PN 200883] 91
EC-L-B [PN 201270] 93
EC-L-P [PN 201305] 95
EC-L-NM [PN 200887] 97
EC-L-B-NM [PN 201272] 99
EC-L-P-NM [PN 201307] 101
EC-XL [PN 200884] 103
EC-XL-B [PN 201271] 106
EC-XL-P [PN 201306] & EC-XL-P-FIPS [PN 201449] 108
EC-XL-NM [PN 200888] 110
EC-XL-B-NM [PN 201273] 112
EC-XL-P-NM [PN 201308] 114
NX-700 [PN 200849] 116
NX-1700 AC [PN 200404 and PN 200576] 118
Option #1 – NX-1700 AC with Interfaces on Rear Panel [PN 200404] 118
Option #2 – NX-1700 AC with Interfaces on Front Panel [PN 200576] 119
NX-1700 [PN 200863] 120
NX-1700 DC [PN 200464] 122
NX-2700 [PN 200401] 124
NX-2700 [PN 200697] 127
NX-2700 [PN 201020] 129
NX-3700 [PN 200400] 131
NX-3700 [PN 200698] 133
NX-3700 [PN 201021] 135
NX-5700 [PN 200399] 137
NX-5700 [PN 200699] 140
NX-5700 [PN 201022] 142
NX-6700 [PN 200828] 144
NX-6700 [PN 201023] 146
NX-7700 [PN 200398] 148
NX-7700 [PN 200702] 151
NX-7700 [PN 201024] 153
NX-8700 [PN 200397] 155
NX-8700 [PN 200767] 159
NX-8700 [PN 200879] 161
NX-8700 [PN 201266] 163
NX-9700 [PN 200396] 165
NX-9700 [PN 200768] 168
NX-9700 [PN 200880] 171
NX-9700 [PN 201267] 173
NX-10700 [PN 200519] 175
NX-10700 [PN 200769] 177
NX-10700 [PN 200881] 179

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NX-10700 [PN 201268] 181
NX-11700 [PN 200711] 183
NX-11700 [PN 200882] 185
NX-11700 [PN 201269] 187

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Copyright © September 2018 by Silver Peak Systems, Inc. All rights reserved 7
Replacing an HDD, SSD, or NVMe
This chapter describes how to replace an HDD (Hard Disk Drive), SDD (Solid State Drive), or NVMe (Non-Volatile
Memory express) for those appliances for which the customer is authorized to make the replacement.
CAUTION Silver Peak does not authorize customer to replace the single HDD or SSD in the EC-XS, EC-S,
NX-700, or NX-1700. Replacing it voids the warranty. Contact Silver Peak Support for return and repair instructions.

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Using Appliance Manager
Physical appliances have redundant encrypted disks.
Disk failure results in a critical alarm, and the specific disk’s LED stops illuminating on the appliance.
To replace a failed disk:
1. Log into your Support portal account, and click Open a Self Service RMA for disk replacement.
2. Complete the wizard, using the serial number of the appliance (not the disk).
3. After you receive the new disk, go to the Maintenance - Disk Management page.
4. Select the failed disk's row in the table and click Remove. This takes the disk off-line.
5. Physically remove the old disk from the appliance.
6. Physically insert the new disk.
7. In the table, select the new disk and click Insert. This prompts the software to discover the disk and put it
online.

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Copyright © September 2018 by Silver Peak Systems, Inc. All rights reserved 9

Silver Peak Hardware Reference Guide
Copyright © September 2018 by Silver Peak Systems, Inc. All rights reserved 10
Physically Replacing a Disk
This section provides the model-specific procedures for using Appliance Manager to replace an HDD or SSD.
Model Part Number
HDD or SSD
Where to findQty
Allow user
to replace
Hot
swappable
EC-US 201106 1 no -- --
EC-XS 200889 1 no -- --
EC-XS-FIPS 201447 1 no -- --
EC-S 200877 2 no -- --
EC-M 200890 2 yes yes Disk Instruction Set A
EC-M-B 200969 2 yes yes Disk Instruction Set A
EC-M-P 201274 2 yes yes Disk Instruction Set A
EC-M-P-FIPS 201448 2 yes yes Disk Instruction Set A
EC-L 200883 2 yes yes Disk Instruction Set A
EC-L-B 201270 2 yes yes Disk Instruction Set A
EC-L-P 201305 2 yes yes Disk Instruction Set A
EC-L-NM 200887 8 yes yes Disk Instruction Set A
EC-L-B-NM 201272 4 yes yes Disk Instruction Set A
EC-L-P-NM 201307 4 yes yes Disk Instruction Set A
EC-XL 200884 2 yes yes Disk Instruction Set A
EC-XL-B 201271 2 yes yes Disk Instruction Set A
EC-XL-P 201306 2 yes yes Disk Instruction Set A
EC-XL-P-FIPS 201449 2 yes yes Disk Instruction Set A
EC-XL-NM 200888 6 yes yes Disk Instruction Set A
EC-XL-B-NM 201273 4 yes yes Disk Instruction Set A
EC-XL-P-NM 201308 4 yes yes Disk Instruction Set A
NX-700 200849 1 no -- --
NX-1700 AC 200404 1 no -- --
NX-1700 AC 200576 1 no -- --
NX-1700 DC 200464 1 no -- --
NX-1700 200863 1 no -- --
NX-2700 200401 2 yes yes Disk Instruction Set C
NX-2700 200697 2 yes yes Disk Instruction Set A
NX-2700 201020 2 yes yes Disk Instruction Set A
NX-3700 200400 2 yes yes Disk Instruction Set C
NX-3700 200698 2 yes yes Disk Instruction Set A
NX-3700 201021 2 yes yes Disk Instruction Set A
NX-5700 200399 8 yes yes Disk Instruction Set C
NX-5700 200699 8 yes yes Disk Instruction Set A
NX-5700 201022 4 yes yes Disk Instruction Set A
NX-6700 200828 8 yes yes Disk Instruction Set A
NX-6700 201023 4 yes yes Disk Instruction Set A
NX-7700 200398 10 yes yes Disk Instruction Set C
NX-7700 200702 8 yes yes Disk Instruction Set A
NX-7700 201024 4 yes yes Disk Instruction Set A
NX-87001200397 14 yes yes Disk Instruction Set C
NX-8700 200767 14 yes yes Disk Instruction Set B
NX-8700 200879 8 yes yes Disk Instruction Set A

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Copyright © September 2018 by Silver Peak Systems, Inc. All rights reserved 11
Model Part Number
HDD or SSD
Where to findQty
Allow user
to replace
Hot
swappable
NX-8700 201266 4 yes yes Disk Instruction Set A
NX-97002200396 14 yes yes Disk Instruction Set C
NX-9700 200768 14 yes yes Disk Instruction Set B
NX-9700 200880 8 yes yes Disk Instruction Set A
NX-9700 201267 4 yes yes Disk Instruction Set A
NX-10700 200519 18 yes yes Disk Instruction Set C
NX-10700 200769 18 yes yes Disk Instruction Set B
NX-10700 200881 6 yes yes Disk Instruction Set A
NX-10700 201268 4 yes yes Disk Instruction Set A
NX-11700 200711 18 yes yes Disk Instruction Set B
NX-11700 200882 6 yes yes Disk Instruction Set A
NX-11700 201269 4 yes yes Disk Instruction Set A
1Two disk configurations -- regular and "v"
2Two disk configurations -- regular and "v"

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Disk Instruction Set A
These appliance drives are hot-swappable.
The first disk on the left is Disk 0. The numbers increment by one from left to right.
EC-XL-NM
[PN 200888]
2 SSD + 4 NVMe
EC-XL-B-NM
[PN 201273]
2 SSD + 2 NVMe
EC-XL-P-NM
[PN 201308]
2 SSD + 2 NVMe
EC-XL
[PN 200884]
2 SSD
EC-XL-B
[PN 201271]
2 SSD
EC-XL-P
[PN 201306]
2 SSD
EC-XL-P-FIPS
[PN 201449]
2 SSD
EC-L-NM
[PN 200887]
8 SSD
EC-L-B-NM
[PN 201272]
2 SSD + 2 NVMe
EC-L-P-NM
[PN 201307]
2 SSD + 2 NVMe
EC-L
[PN 200883]
2 SSD

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EC-L-B
[PN 201270]
2 SSD
EC-L-P
[PN 201305]
2 SSD
EC-M
[PN 200890]
2 SSD
EC-M-B
[PN 200969]
2 SSD
EC-M-P
[PN 201274]
2 SSD
EC-M-P-FIPS
[PN 201448]
2 SSD
NX-11700
[PN 200882]
2 SSD + 4 NVMe
NX-11700
[PN 201269]
2 SSD + 2 NVMe
NX-10700
[PN 200881]
2 SSD + 4 NVMe
NX-10700
[PN 201268]
2 SSD + 2 NVMe
NX-9700
[PN 200880]
8 SSD
NX-9700
[PN 201267]
2 SSD + 2 NVMe
NX-8700
[PN 200879]
8 SSD

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NX-8700
[PN 201266]
2 SSD + 2 NVMe
NX-7700
[PN 200702]
8 SSD
NX-7700
[PN 201024]
4 SSD
NX-6700
[PN 200828]
8 SSD
NX-6700
[PN 201023]
4 SSD
NX-5700
[PN 200699]
8 SSD
NX-5700
[PN 201022]
4 SSD
NX-3700
[PN 200698]
[PN 201021]
2 SSD
NX-2700
[PN 200697]
[PN 201020]
2 SSD
To take the disk off-line
1. Go to the Maintenance - Disk Management page, select the disk, and click Remove.
If the SSD is online, the green activity/fault indicator flashes as the drive is turned off. When the SSD
indicators are off, the SSD is ready for removal.

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2. Press the release button to open the SSD carrier release handle.
3. Slide the SSD carrier out until it is free of the hard-drive slot.
4. Press the release button on the front of the SSD carrier and open the SSD carrier handle.
5. Insert the SSD carrier into the SSD slot until the carrier connects with the backplane.
6. Close the SSD carrier handle to lock the SSD in place.
7. To put the disk back online, go to the Maintenance - Disk Management page, select the disk, and click
Insert.

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Disk Instruction Set B
These appliance drives are hot-swappable.
The first disk on the left is Disk 0. The numbers increment by one from left to right.
NX-11700
[PN 200711]
18 SSD
NX-10700
[PN 200769]
18 SSD
NX-9700
[PN 200768]
14 SSD
NX-8700
[PN 200767]
14 SSD
To take the disk off-line
1. Go to the Maintenance - Disk Management page, select the disk, and click Remove.
If the SSD is online, the green activity/fault indicator flashes as the drive is turned off.
When the SSD indicators are off, the SSD is ready for removal.

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2. Press the release button to open the SSD carrier release handle.
3. Slide the SSD carrier out until it is free of the SSD slot.
4. Press the release button on the front of the SSD carrier and open the SSD carrier handle.
5. Insert the SSD carrier into the SSD slot until the carrier connects with the backplane.
6. Close the SSD carrier handle to lock the SSD in place.
7. To put the SSD online, go to the Maintenance - Disk Management page, select the disk, and click Insert.

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Disk Instruction Set C
The first disk on the left is Disk 0. The numbers increment by one from left to right.
These appliance hard disks are hot-swappable.
The NX-9700 and NX-8700 have two possible backplane configurations.
The newer revision was released in March 2011.
NX-10700
[PN 200519]
2 HDD + 16 SSD
NX-9700
[PN 200396]
NX-8700
[PN 200397]
10 HDD + 4 SSD
Release -001

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NX-9700
[PN 200396]
NX-8700
[PN 200397]
10 HDD + 4 SSD
Release -002
March 2011
NX-7700
[PN 200398]
10 HDD
NX-5700
[PN 200399]
8 HDD
NX-3700
[PN 200400]
NX-2700
[PN 200401]
2 HDD
These are the two types of disk drives:

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To take the disk off-line
1. Go to the Maintenance - Disk Management page, select the disk, and click Remove.
2. Unlatch the carrier by pinching the latch together and then pulling the tab towards yourself.
3. Pull the disk out of its slot.
4. Insert the new disk and push until it clicks into place.