Silver S6800 User manual

www.SILVERMoneyCounters.com
USER GUIDE
S6800
MAX MIXED BILL VALUE COUNTER

Thank you for purchasing a SILVER product.
It is highly recommended to read this user guide
carefully to get familiar with all its functions before
starting to operate the machine.
MONEY & BILL COUNTERS
For more information on our products visit
www.SILVERMoneyCounters.com

3
Table of Contents
Introduction ......................................................................................................4
1. Safety Instructions........................................................................................5
2. Installation....................................................................................................7
3. Equipment Overview....................................................................................8
3.1 Part Description......................................................................................8
3.2 Display Description................................................................................9
3.3 Control Panel Description ....................................................................10
4. User Menu Overview .................................................................................13
4.1 User Menu Description ........................................................................13
4.2 CF Settings (Counterfeit Detection).....................................................14
4.3 Time Set ...............................................................................................15
4.4 Speed Set ..............................................................................................16
4.5 Help ......................................................................................................16
4.6 Service..................................................................................................17
5. Operation....................................................................................................19
5.1 Counting Operation ..............................................................................19
5.2 Miscounting Errors...............................................................................19
5.3 Thickness Knob Adjustment (Feeding Gap)........................................20
5.4 Removing Jammed Notes.....................................................................21
6. Unit Maintenance .......................................................................................22
6.1 Periodic Cleaning Routines..................................................................22
6.2 CIS Calibration Procedure ...................................................................23
7. Warning and Error Messages ...................................................................244
8. Specifications ...........................................................................................266

4
Introduction
The S6800 Mixed Bill Value Counter is the perfect solution for a fast,
accurate, and reliable banknote counting process. This machine is designed to
meet the most demanding applications in today’s financial markets.
Easy to operate and thanks to its versatility and value counting capability, it
will help you save time and money in processing your cash.
Among the most significant features this model offers are:
1. The unit has 4 modes of operation:
MIX - COUNT - LOCAL - SORT
2. Reliable, fast, versatile, and easy operation
3. Suitable to count mixed denomination bills to obtain a final total
amount of money
4. Easy software update procedure
5. Auxiliary external display
6. USB and Printer interface connection
This User Guide will allow you to get familiar with all the details related to
the unit’s operation. We recommend reading this guide thoroughly before
operating the unit and keeping it for future reference.

5
!
!
1. Safety Instructions
Warning
Do not use this product in areas where it may be exposed to water or other
liquids.
Unplug this product from the electric outlet before cleaning. Do not use liquid
oraerosol cleaners. To clean, use a damp cloth.
To reduce the risk of electric shock, do not disassemble this product. Take
it to qualified service personnel when service or repair work is required.
Opening or removing covers may expose you to dangerous voltages or other
risks. Incorrect reassembly can cause electric shock when the appliance is
subsequently used.
Only use the cable provided with the unit. The use of other cables may result
in electric shock, fire, or cause serious damage to the unit.
Do not operate the unit in areas with high temperature or high humidity sinceit
may prevent it from working correctly.
Caution
When unplugging the power cord, do not pull it by the cord, but rather grip the
plug to pull it out. Not following these instructions may result in electricshock,
fire, or damage to the unit.
Do not use the unit if the power cord is damaged or if the plug socket contactis
loose. Not following these instructions may result in electric shock, fire, or
other hazards.
Do not place heavy objects over the cord and do not bend it excessively since
it could get damaged. Not following these instructions may result in electric
shock, fire, or other hazards.
When not using the unit for a long time, remove the power plug from the electric
outlet.

6
1. Safety Instructions (continued)
xRead and understand all of the safety instructions.
xFollow all warnings and instructions marked on the unit.
xThis product is meant to be operated in an indoor environment with
proper ventilation.
xDo not place near direct sunlight, heat sources, or air conditioners.
xThis product should only be operated with the power cord supplied and
the type of power source indicated in this user guide. If you are not sure
of the type of power supply in your location, consult your vendor or local
power company.
xTo avoid the risk of fire or electric shock, never push objects into the unit
through the case slots or openings, since they may touch dangerous
voltage points or shortcut parts. Do not disassemble the unit.
xNever spill liquids of any kind on the product.
xUnplug this product from the wall outlet and refer servicing to qualified
service personnel under the following conditions:
- When the power supply cord or plug is damaged or frayed*
- If liquid has been spilled into the unit, or it has been exposed to rain
or water*
- If the product has been dropped or the case has been damaged*
- If the product shows a noticeable change in performance
*Not covered under warranty
NOTE: Do not remove the "ground" prong from the power cord. It is a safety
feature meant to protect the user from harm and the equipment from damage.
!
If the unit does not operate normally while following the
instructions, adjust only those controls covered by the operating
instructions. Improper adjustment of other controls may result in
damage and will often require extensive work by a qualified
technician to restore the product to normal operation.

7
2. Installation
A) Unpacking the unit
After unpacking the unit, store the box and the packing material for future
shipping. Failing to ship the unit in its original unit box and other included
packaging materials will void the unit’s warranty.
B) Installation
Select an appropriate workspace that is clean, flat, and leveled. The
equipment should never be placed near strong sources of light, heat sources,
or air conditioners. Please do not install the equipment where its weight
cannot be supported.
The voltage operating range is 100 - 240VAC with 60/50 Hz.
Plug the power cable to the back of the unit and into the wall power outlet.
Turn the unit on and verify it is functioning. In case of any functioning
problem, immediately contact your provider.
Note: When replacing fuses, make sure to use the same type and rating.
C) Bill Selection / Placement
1) Avoid counting wet, excessively dirty, folded, or damaged bills.
2) Check for foreign objects mixed up with the bills such as paper clips,
rubber bands, pieces of paper, etc.
3) If counting new bills, fan them lightly since they often stick together.
4) Position the bills in an orderly manner on the hopper tray to ensure an
error-free operation.

8
3. Equipment Overview
3.1 Part Description
1. Bill Guiders: Align the bills to be counted
2. Thickness Adjustment Knob: Adjust the bills’ feeding gap
3. Hopper Tray: Bills are placed here to be counted
4. Display / Control Panel: Controls operation / Shows counting results
5. Stacker Tray: Counted bills are collected here
6. Back Compartment Lid: Open back compartment lid to access inside
when any bill is jammed or for cleaning purposes
7. Serial 1 Port: Auxiliary Display connection port
8. RJ11-6 Port: Printer connection*
9. USB Port: Updates installation / Technical Service
10. On / Off Switch: For switching the unit ON & OFF
11. Power Jack: For connecting the power cable
*Note: Compatible printer is sold separately

9
3. Equipment Overview (continued)
3.2 Display Description
1. Operation Mode
2. Quantity of suspicious notes
3. Serial Number of the bill
4. Currency
5. Total amount counted
6. Number of bills counted (pcs)
7. Date & Time

10
3. Equipment Overview (continued)
3.3 Control Panel Description
xBATCH: Batch mode selection.
Press it sequentially to select any predetermined batch option. Ranges
from 100 - 50 - 20 - 10 or disable.
x+1 / +10: In case the user desires to batch a quantity that is not
predetermined, simply select the nearest predetermined value with
“Batch”, then tap “+1/+10” to increase the value in steps of +1s or hold
down to increase the value in steps of +10s.
xSHOW: Shows Counting Report & Serial Number Report.
Press SHOW one time to access the “Counting Report” then press it again
to show the “Serial Number Report”*.
*Note: If the Serial Number report consists of several screens, press the
“arrow” keys to scroll up and down.

11
3. Equipment Overview (continued)
3.3 Control Panel Description (continued)
xPRINT: Print Reports.
Press Print to print the current report shown on the screen.
Note that the S6800 is only compatible with SILVER by AccuBANKER
thermal printers. These printers are optional and sold separately.
xADD / CURR: Enable or Disable the Addition mode during counting.
Hold down the key to change to another currency available.
xA / M: Automatic or Manual Mode selection.
By pressing the A/M button, the user can change between Auto
(automatic) and MNL (manual) counting modes. In Auto, the default
setting, the equipment begins counting automatically when the bills are
placed on the hopper tray. In manual mode, the equipment will only begin
counting once the START key is pressed.
xSET / BACK: Access to the User menu.
Press SET to enter into the User Menu, use the arrow keys (up & down)
to choose the desired option, and then press START to enter into the
selected sub-menu.
Use the BACK key to return to the previous screen or go out from the
Menu*.
*Note: All the SET options are described in detail in the section User Menu
Description.

12
3. Equipment Overview (continued)
3.3 Control Panel Description (continued)
xMODE / Ÿ2SHUDWLQJPRGHVHOHFWLRQ0RYHWKHFXUVRUZKHQWKHXVHU
is inside the Menus. Press it sequentially to select the desired operating
mode:
- Mix: Used to count mixed denominations of the currency/currencies
programmed. The result is the total amount of money as well as the
number of bills counted.
- Count: Used to count currencies not programmed, or in case the
fitness condition of the bills is poor and is not well recognized in MIX
mode. In this mode, the unit works as a conventional bill counter. The
result is the number of bills counted. Normally used to count USD
when their fitness condition is poor and are rejected in MIX mode.
**NOTE: The detection functions are disabled on this mode.
- Local: Very similar to COUNT mode but normally used for the local
currency where the unit is located. Allows the user to customize the
security features for the local currency.
- Sort: In this mode, the unit memorizes the first denomination
scanned, then compares the rest of the bills with this denomination.
When a different denomination is found, the unit will stop counting to
allow the user to remove the bill. As a result, all bills will belong to
the same denomination.
xCLEAR / ź&OHDUWKHFRXQWLQJLQIRUPDWLRQEHIRUHVWDUWLQJDQHZFRXQW
Move the cursor when the user is inside the Menus.

13
4. User Menu Overview
4.1 User Menu Description
User Menu Navigation Keys
- Press SET to access the User Menu options in the display.
- Press the Ÿźkeys to select any specific topic.
- Press START to enter into the selected option.
- Press BACK to exit the Menu or go back to the previous screen while
navigating the Menu.

14
4. User Menu Overview (continued)
4.2 CF Settings (Counterfeit Detection)
Allows the user to adjust the sensitivity of the detection functions as well as
other parameters.
1) MG Adjustment
Allows the user to adjust the sensitivity of the MG detection function.
MG-0 is OFF / MG-9 is Highest / MG-5 is Default
2) DD Adjustment (Width size)
Allows the user to adjust the sensitivity of the DD detection function.
DD-0 is OFF / DD-9 is Highest / DD-5 is Default
3) DB Adjustment (Double bill)
Allows the user to adjust the sensitivity of the DB detection function.
DB-0 is OFF / DB-9 is Highest / DB-5 is Default
4) UV Adjustment
Allows the user to adjust the sensitivity of the UV detection function.
UV-0 is OFF / UV-9 is Highest / UV-5 is Default

15
4. User Menu Overview (continued)
4.2 CF Settings (continued)
5) IR Adjustment
Allows the user to adjust the IR sensitivity of the counting sensors.
IR-0 is OFF / IR-9 is Highest / IR-5 is Default
6) SLOPE Adjustment
Allows the user to adjust the sensitivity of the sloped bills.
0 is OFF / 9 is Highest / 5 is Default
7) UN Adjustment (fine-tuning of UV)
Allows the user to fine-tune the sensitivity of the UV detection function.
0 is OFF / 9 is Highest / 5 is Default
4.3 Time Set
Allows the user to select the style of the date and set up a date and time.
Time Style: Allows the user to select
the desired date format.
Set Date/Time: Allows the user to
adjust the date and time.
Use ENTER to change fields, and
³źŸ´WRDGMXVWWKHP

16
4. User Menu Overview (continued)
4.4 Speed Set
Allows the user to select the desired counting speed among 800 / 1000 / 1200
bills per minute. Only applicable for COUNT and LOCAL modes. Select the
desired speed with the arrow keys then press START. MIX and SORT modes
always work at 800 bills per minute.
4.5 Help
Allows the user to look for valuable information about the unit’s operation as
well as more information on error code messages.

17
4. User Menu Overview (continued)
4.6 Service
1- Scan Bills (Reserved for Service purposes)
Used to scan bills to update the machine’s firmware.
Please contact technical support to provide the required instructions to
proceed with this routine.
2- Total Count History
Show the total quantity of bills counted by the machine in its entire
lifetime.
3- Updates (Reserved for Service purposes)
Used to proceed with software updates that the unit may require. Please
contact technical support to provide the required instructions to proceed
with this routine.
Service
1. Scan Bills
2. Total Count History
3. Updates
4. Calibration
5. Version
select- Enter
back - Back
se t -

18
4. User Menu Overview (continued)
4.6 Service (continued)
4- Calibration
This section allows the user to proceed with a troubleshooting routine and
with the CIS calibration (Contact Image Sensor).
5- Version
Shows the technical details of the unit as well as the current firmware
version installed.
Calibration
1. SensorsValue
2. CIS Calibration
select- Enter
back - Back
se t -

19
5. Operation
5.1 Counting Operation
-Turn on the equipment by pressing the power switch.
-The unit will immediately proceed with a self-check routine to confirm
the proper functioning of its main components. If any error message is
reported, go to the Error Messages section of this guide to identify its
cause.
-Select the required Currency (for multi-currency models) as well as the
operating mode (MIX-SORT-COUNT-LOCAL).
-Set up other optional functions such as SPEED, BATCH, etc.
-Place the bills in an orderly manner on the hopper tray and the equipment
will start counting automatically.
NOTE: If the unit is in MANUAL mode, press START to begin counting.
5.2 Miscounting Errors
If there are continuous counting errors proceed to:
-Make sure the bills are positioned neatly on the hopper tray.
-Verify that the counting sensors are not affected by particles of dust, dirt,
or some other foreign objects.
-Verify the bill thickness adjustment mechanism (feeding gap) in case it
needs to be re-adjusted for improving the unit performance.
-If MG, UV, or DD error messages are reported frequently, proceed to
verify the sensitivity of the function and consider reducing them in case
the current sensitivity value is too high.

20
5. Operation (continued)
5.3 Thickness Knob Adjustment (Feeding Gap)
Proceed with this calibration when the bills are not fed smoothly through the
machine or several error messages are occurring too often like DOUBLE
NOTES, CHAIN, or miscounting errors.
Other reasons that might require readjusting the feeding gap are:
- The counting of new or mint condition bills
- The counting of poor or bad fitness condition bills
- Polymer bills and Paper-made bills counted together
Having the correct feeding gap will ensure smooth counting as well as a
trouble-free unit operation.
Trial and error attempts are recommended before you make the final
adjustment.
NOTE: For new bills, it is recommended to leave the gap narrow. For used
and worn bills, it is recommended to widen the gap.
a. For new (thinner) bills, as well as Polymer notes, adjust toward “-” to
reduce the gap.
b. For used (thicker) bills, adjust toward “+” to increase the gap.
c. Small adjustments towards the “+” direction work best.
Reduce thickness gap
rotates knob toward “-”
Increase thickness gap
rotates knob toward “+”