SimpleTech STI-FAX/14.4V User manual

User Guide
Page 1
33.6 COMMUNICATOR WITH
™
,
33.6 COMMUNICATOR AND
14.4 COMMUNICATOR
STI-FAX/33.6SJ/33.6/14.4V
User Guide

Communicator
Page 2
Limited Product Warranty
Simple Technology, Inc. (“STI”), warrants that this product will be free from defects in materials and
workmanship during the warranty period, and will perform according to product documentation.
This warranty is expressly limited to product repair or replacement, at the sole discretion of STI.
Except for the express warranty expressed above, STI grants no other warranty. All implied warranties
of merchantability and fitness for a particular purpose are expressly disclaimed and are not applicable to
the product. This warranty is contingent upon proper use of the product in the application for which it
is intended and does not cover any product that was modified or subjected to unusual physical or
electrical stress.
STI’s maximum liability for breach of, or resulting from, this warranty will be limited to an amount not
exceeding the original product purchase price. In no event will STI be liable to any party for any special,
consequential, or incidental damages, or for damages for personal injury or property damage.
The defective product must be returned to original place of purchase with valid proof of purchase. State
and local laws may apply.
Modem PC Cards Product Warranty Period: 5 Years
Copyright
© Copyright 1996 Simple Technology Inc., all rights reserved. No part of this publication may be
reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any language or
computer language, in any form, by any means, electronic, mechanical, magnetic, optical, chemical,
manual or otherwise, without expressed written consent of STI.
Document Part Number 61600-00003-002
Disclaimer
Specifications subject to change without notice. Simple Technology Inc. makes no representations or
warranties with respect to the contents hereof and specifically disclaims any implied warranties of
merchantability or fitness for any particular purpose. Further, STI reserves the right to revise this
publication and to make changes from time to time in the content hereof without obligation of STI to
notify any person of such revision.
Trademarks
SimpleJack is a trademark and Simple Technology is a registered trademark of Simple Technology, Inc.
Products and brand names are trademarks or registered trademarks of their respective companies.
SimpleJack patent pending.

User Guide
Page 3
Contents
1Introduction ......................................................................................... 4
The 33.6 Communicator with SimpleJack
and 33.6 Communicator ...................................................................... 4
The 14.4 Communicator ...................................................................... 5
Using the Guides .................................................................................. 6
Installation Requirements ..................................................................... 7
Unpacking the Card ............................................................................. 8
Technical Support ................................................................................ 8
2Describing the Kit ................................................................................. 9
The Hardware ...................................................................................... 9
The Software ...................................................................................... 13
Specifications ..................................................................................... 15
3Installing the Card .............................................................................. 18
Checking for Card and Socket Services
(Windows 3.x Only) ........................................................................... 18
Plugging in the Card ........................................................................... 19
Attaching the Cables .......................................................................... 21
Installing the Communications Software ............................................. 24
Optional Cellphone Driver Installation
(Windows 3.x and Windows 95 Only) ................................................ 24
4Using the Card .................................................................................... 25
Inserting or Removing the Card .......................................................... 25
About Call Waiting ............................................................................. 27
AT Commands, S-Registers, and Result Codes .................................... 27
Protecting the Card ............................................................................ 29
ATroubleshooting .................................................................................. 30
Windows 95 ....................................................................................... 30
Windows 3.1x .................................................................................... 30
BFCC and DOC Compliance .................................................................. 31
CCellular Data Communication Technology License .............................. 32

Communicator
Page 4
1. Introduction
This is a User Guide for the Simple Technology® 33.6 Communicator with
SimpleJack™, 33.6 Communicator and 14.4 Communicator PC Cards.
Refer to the appropriate that follows for an introduction to the features of
your new PC Card.
The 33.6 Communicator with SimpleJack
and 33.6 Communicator
The 33.6 Communicator with SimpleJack and the 33.6 Communicator are
modem PC Cards that feature 33.6 Kbps data transfer, 14.4 Kbps fax,
cellular-ready and voice capabilities. In addition, the 33.6 Communicator
with SimpleJack features a built-in foldaway phone jack permitting
maximum portability. The 33.6 Communicator connects to the phone line
via a line access cable.
These PC Cards allow you to fax and to send and receive data. With
computers that have a microphone and speakers, the voice capabilities of
the PC Cards allow you to use your computer as an answering machine
with voice-mail. With the line access cable (optional for the 33.6 Communi-
cator with SimpleJack), you may use a compatible handset in case your
computer does not have a microphone and speakers.
Also, the PC Cards are cellular ready, featuring Microcom® MNP10
EC™ error correction and compression. The 33.6 Communicator with
SimpleJack features Celeritas® TX-CEL™ transmit spectral shaping.
These features ensure fast and reliable data and fax transmission over
harsh cellular conditions. For use with Microsoft® Windows™␣ 3.x and
Windows 95, optional cellphone cables and drivers for most cellphones
are available from your Simple Technology dealer.
The PC Cards work with PCMCIA Release 2.1 (or higher) Type II
specifications, standard on most laptop and notebook computers. The PC
Cards work with the Card and Socket Services already installed with
Microsoft® Windows™ NT, Windows 95 and Apple®MacOS™ System 7.
The PCMCIA standard facilitates hardware installation—just plug the
card into your computer socket. For Windows 3.x, Windows 95, IBM®
OS/2®Warp and MacOS System 7 the card features Plug n’ Play. This
allows you to install the card with your operating system already
running.
The credit-card size and Plug n’ Play installation of the card make it ideal
for transferring the modem between computers. This allows you to buy
one modem for use with several computers.
The cards feature Digital Line Guard. This protects the card against high-
current digital phone lines commonly found in hotels and offices.

User Guide
Page 5
The cards are flash upgradeable for fast and easy feature enhancements
should technology change in the future. The flash upgrade utility is
included in the optional cellular cable kit to load cellphone drivers into the
flash. The utility may also be obtained by contacting Simple Technology.
Also included with the cards are communications software for either
Windows␣ 3.x (when used with Microsoft MS-DOS®5.0 or later) and
Windows 95, or MacOS System 7. Currently, software for MacOS System
7 does not support the cellular and voice features on the cards. For OS/2
Warp or Windows NT, use the cards with your favorite communications
software compatible to OS/2 Warp or Windows NT. Communications
software provides a user interface for the modem. Packaged with the
card is an installation sheet for the communications software.
The 14.4 Communicator
The 14.4 Communicator is a modem PC Card that features 14.4 Kbps
data transfer, 14.4 Kbs fax, cellular-ready and voice capabilities.
The PC Card allows you to send and receive data and fax. For PC
compatibles, the PC Card is cellular ready, featuring MNP10 EC. With an
optional cellphone cable, you can use the data, fax, and voice features of
the card with a cellular phone. The voice capabilities of the card allow
you to use your computer as an answering machine.
The PC Card works with PCMCIA Release 2.1 (or higher) Type II
specifications, standard on most laptop and notebook computers. The PC
Card works with the Card and Socket Services already installed with
Windows NT and Windows 95.
The PCMCIA standard facilitates hardware installation—just plug the
card into your computer socket. For Windows 3.x, Windows 95, and
OS/2 Warp, the card features Plug n’ Play. This allows you to install the
card with your operating system already running.
The credit-card size and easy installation of the card makes it ideal for
carrying the modem between computers. This allows you to buy one
modem for use with several computers.
Also included with the card is communications software for Windows
3.x (when used with Microsoft MS-DOS 5.0 or later) and Windows 95.
For OS/2Warp or Windows NT, use the card with your favorite com-
munications software compatible to OS/2 Warp or Windows NT.
Communications software provides a user interface for the modem.
Packaged with the card is an installation sheet for the communications
software provided with the card.

Communicator
Page 6
Using the Guides
Read the rest of this chapter for information about the Installation
Requirements, Unpacking the Card and Technical Support. Then, read
the chapters as follows:
1. Refer to Chapter 2 for an overview description of the kit
components.
2. Refer to Chapter 3 for instructions on installing the card.
3. Refer to Chapter 4 for further information on using the card,
e.g., inserting and removing the card.
4. Refer to the installation sheet for the communications software
provided or refer to the guide provided with your favorite
compatible communications software for instructions on
installation and start-up of the communications software.
5. With kits for PC compatibles, refer to the TEXT.WRI file on the
Modem Install Diskette for information on the modem AT
commands and S-Registers. The file may be opened and
printed with the Write accessory in Windows 3.x, Windows
NT or OS/2 Warp. For Windows 95, the text may be opened
and printed with the WordPad accessory. With kits for Apple
MacOS System 7, refer to the TEXT.PDF file on the diskettes
included with the kit. The file may be open and printed with
an Acrobat reader. (You may obtain an Acrobat reader from
the Adobe website at adobe.com.)
6. With kits for PC compatibles, refer to Connecting the STI Modem
to Cell Phones flyer for information on obtaining a cable for
your cellphone.
7. Refer to Appendix A for troubleshooting information for PC
compatible installations.
7. Refer to Appendix B for FCC and DOC compliance notices.
8. Refer to Appendix C for information on the cellular data
communication technology license.

User Guide
Page 7
Installation Requirements
The following are the minimum requirements for installing the card:
• A computer with the following features:
- An available PC Card Type II socket
- A hard disk drive
- A 3.5-inch floppy disk drive
- For PC compatibles, microphone and speakers if you wish to use
the voice capabilities of the modem (the line access cable—optional
for the 33.6 Communicator with SimpleJack—permits the use of
some handsets for computers without a microphone and speakers)
• With kits for PC compatibles, one of the following operating sys-
tems:
- MS-DOS 5.0 or higher, Windows 3.x and Card and Socket
Services compatible to PCMCIA Release 2.1 or higher
- Windows 95
- Windows NT with your favorite Windows NT compatible
communications software
- OS/2 Warp with your favorite OS/2 Warp compatible commu-
nications software
• With kits for Apple computers, you need MacOS System 7 or higher
• An available phone line or with kits for PC compatibles, a cellphone
(Cellphone cable and driver for use with Windows 3.x and Windows
95 are optional —refer to flyer included with the card for ordering
information)

Communicator
Page 8
Unpacking the Card
The following items are included with your kit:
•33.6 Communicator with SimpleJack, 33.6 Communicator or
14.4 Communicator
• User Guide
(this document)
• Simple Installation Instructions
• Connecting the STI Modem to Cell Phones flyer
(kits for PC compatibles only)
• Communications Software
(two diskettes)
• Communications Software Installation Sheet
• Diskette
(contains the .INF file and TEXT.WRI for PC compatible kits and
TEXT.PDF for MacOS System 7 kits)
If any item is missing or damaged, contact your dealer immediately.
Technical Support
If you experience any difficulties with the installation of the card or have
any questions regarding the card, contact Simple Technology Technical
Support at the following :
• Tel: [phone]
• 1-800-367-7330 (US and Canada only)
• Fax: [phone]
• EMail: [email protected]
•Website: http://www.simpletech.com

User Guide
Page 9
2. Describing the Kit
This chapter describes the kit in the following sections:
• The Hardware
• The Software
• Specifications
The Hardware
Refer to the figures and the descriptions to become familiar with the
hardware:
•The PC Card (see Figures 2-1, 2-2 and 2-3). The Type II PC Card contains
a connector for a PC Card socket and a connection for a line access
cable (optional for the 33.6 Communicator with SimpleJack). In
addition, the 33.6 Communicator with SimpleJack features a built-in
foldaway jack and an auxiliary connector for the SimpleJack in case
there is no room to open the SimpleJack when the PC Card is installed.
To use the cellular features, attach the optional cellphone cable to the
line access cable connector. The credit-card size PC Cards are encased
in an ultrasonically welded steel package. The PC Cards are keyed and
will install only in the proper orientation.
Auxiliary Connector for
SimpleJack
Connector for Optional
Cellphone Cable or Optional
Line Access Cable
Identification of Card
(33.6 Communicator
with SimpleJack)
SimpleJack
Connector for PC Card
Socket
Figure 2-1. 33.6 Communicator with SimpleJack
0331

Communicator
Page 10
Connector for PC Card
Socket
Connector for Line Access Cable
0332
Identification of Card
(33.6 Communicator)
Figure 2-2. 33.6 Communicator
Figure 2-3. 14.4 Communicator
Connector for PC Card
Socket
Connector for Line Access Cable
0153
Identification of Card
(14.4 Communicator)

User Guide
Page 11
•The SimpleJack Connector (see Figure 2-4). This built-in foldaway
jack for the 33.6 Communicator with SimpleJack allows you to
use the modem without the line access cable, providing for
maximum portability. To connect a phone line, simply lift the
hinged top of the jack. In case there is no room to open the jack,
simply slide the jack out and attach the jack to the connector on
the right. Extra SimpleJacks are available from your Simple
Technology dealer.
•The Optional Cellphone Cable. This optional cable for use with PC
compatibles and Windows 3.x and Windows 95 contains a connector
for the card and a custom connector for your cellphone model.
Cellphone cables with drivers are available for most cellphone
models and your PC compatible from your Simple Technology
dealer. For ordering information, refer to the flyer included with the
modem.
Figure 2-4. Simple Jack
0218
SimpleJack

Communicator
Page 12
•Line Access Cable (see Figure 2-5). When using the voice features of the
the PC compatible card, this cable allows you to connect a handset
for computers without a microphone and speaker.
This cable is optional for the 33.6 Communicator with SimpleJack and
is for use when the SimpleJack connector is not appropriate for your
application. For purchasing information, call 1-800-4SIMPLE.
This cable is included with the 33.6 Communicator and the 14.4
Communicator and contains a connector for the card, a standard jack
for a phone line and a jack for a user-supplied handset. The connector
and the jacks are keyed and will install in only the proper orientation.
The connector for the card latches to the card to ensure continuous
connection during use. To remove the cable from the card, press on
the latch-release buttons on both sides of the connector.
The standard jack for the phone line is the wider jack connection
with only two wires.
The jack for the user-supplied handset is the narrower jack
connection with four wires. The handset is for use with the
modem’s voice capabilities.
!
There is no industry standard for the signal polarity of handsets;
therefore, the handset jack does not work with all handsets.
Connector for the PC Card
Latch Release
Buttons
To phone line
To Handset
0109
Figure 2-5. The Line Access Cable

User Guide
Page 13
The Software
PC Compatible Kit
Refer to the following descriptions to become familiar with the software
on the diskettes included with the PC compatible cards:
•.INF File. The .INF file is on the “Modem Install Diskette.” This file
provides Plug n’ Play information for Windows 95 to configure the
PC Card. This file is needed only the first time you plug the PC Card
into the socket. Once installed, you do not need to use the diskette
when you plug the PC Card into the socket. Your version of Win-
dows 95 may already have the .INF file installed.
•TEXT.WRI File. The TEXT.WRI file included on the “Modem Install
Diskette” contains a reference of the AT Commands, S-Registers and
Result Codes for advanced users.
•Optional Cellphone Driver. The optional cellphone driver that you use
is specific to the make and model cellphone that you are using.
Cellphone drivers for use with Windows 3.x or Windows 95 and
most cellphone models are provided with the optional cellphone
cable. For ordering information, refer to the flyer included with the
modem.
•Flash Upgrade Utility. The card is flash upgradeable for fast and easy
feature enhancements should technology change in the future. The
flash upgrade utility is included with the optional cellphone cable kit
for downloading cellphone drivers into flash. Also, you may obtain
the flash upgrade utility by contacting Simple Technology.
•Communications software. The communications software is provided
on two diskettes. For Windows 3.x and Windows 95, the communi-
cations software provides the user interface to fax and to send and
receive data. Also, the communications software supports the voice
capabilities of the card. (To use the voice features, your computer
must have a microphone and speakers or you must use the line
access cable with your own compatible handset.) Refer to the instal-
lation sheet that is provided with the communications software for
instructions about the installation and start-up of the software. For
Windows NT and OS/2 Warp, use your favorite Windows NT and
OS/2 Warp compatible communications software.

Communicator
Page 14
MacOS System 7 Compatible Kit
Refer to the following descriptions to become familiar with the software
on the diskettes included with the MacOS System 7 compatible cards:
•Communications software. The communications software is provided
on two diskettes. For MacOS System 7, the communications software
provides the user interface to fax and to send and receive data. Also,
the communications software supports the voice capabilities of the
card. (To use the voice features, your computer must have a micro-
phone and speakers or you must use the line access cable with your
own compatible handset.) Refer to the installation sheet that is
provided with the communications software for instructions about
the installation and start-up of the software.
•TEXT.PDF. The TEXT.PDF file included on the diskette contains a
reference of the AT Commands, S-Registers and Result Codes for
advanced users. You may display or print the text file with an Acrobat
reader.

User Guide
Page 15
Specifications
The following sections contain specifications of the cards.
Form Factor
PCMCIA Type II
Data Rates
33600bps* ................................................................................... CCITT V.34bis
28800bps* ...................................................................... CCITT V.34 and V.FC
14400bps ..................................................................................... CCITT V.32bis
9600bps ............................................................................................ CCITT V.32
2400bps ....................................................................................... CCITT V.22bis
300bps .............................................................................................. CCITT V.21
1200/600bps forward, 75bps backward ..................................... CCITT V.23
1200bps ................................................................................................ Bell 212A
0-300bps ................................................................................................. Bell 103
*33.6 Communicator with SimpleJack and 33.6 Communicator only
Fax Rates
14400bps .......................................................................................... CCITT V.17
9600bps ............................................................................................ CCITT V.29
4800bps ....................................................................................... CCITT V.27ter
Data Compression
Up to 4:1 compression ratio .................................................... CCITT V.42bis
Up to 2:1 compression ratio ................................................................. MNP 5
Error Correction
CCITT V.42
MNP 2-4
Data Command Set
Enhanced AT command set
Fax Command Set
CCITT Group 3
Class 1 (EIA-578)
Class 2 (EIA-592)

Communicator
Page 16
Voice Features
If you have a PC compatible kit and a computer that has a microphone
and speakers, the voice capabilities of the modem allow you to use the
computer as an answering machine with voice mail. If you have a
computer without a microphone and speakers, the line access cable
(optional for the 33.6 Communicator with SimpleJack) allows you to use
a compatible handset.
Diagnostics
Power-on self test
Local digital loop test
Local analog loop and analog loop self test
Remote digital loop and digital loop self test
Power Consumption
Active mode (off-hook)
for the 33.6 Communicator with SimpleJack
and the 33.6 Communicator ............................................................ 975mW
Active mode (off-hook)
for the 14.4 Communicator .............................................................. 700mW
Standby mode (on-hook) ....................................................................... 40mW
Compatible Operating Systems
The PC compatible kit operates with one of the following groups of
operating systems:
• MS-DOS 5.0 or higher, Windows 3.x, and Card and Socket Services
conforming to PCMCIA Card and Socket Services Release 2.1 or higher
(If a copy of Card and Socket Services is not included with your
computer, a free copy is available from Simple Technology—see
Checking for Card and Socket Services in Chapter 3.)
• Windows 95
• Windows NT with your favorite Windows NT compatible communi-
cations software
• OS/2 Warp with your favorite OS/2 Warp compatible communica-
tions software
The Apple compatible kit operates with the following operating systems:
• MacOS System 7 (System 7 or higher)

User Guide
Page 17
16550 UART
Enhanced UART interface provides buffering of data. This feature is
essential in providing reliable high speed communication, when used in
multi-tasking environments like Windows.
Cellular Capability
Optional cellphone cables and drivers are available for most cellphone
models for use with Windows 3.x and Windows 95. The card has the
following cellular-ready features:
• MNP10 EC error correction/data compression
• TX-CEL transmit spectral shaping
(33.6 Communicator with SimpleJack and 33.6 Communicator only)
Digital Line Guard
The 33.6 Communicator with SimpleJack features digital line guard to
protect the card against high-current digital phone lines commonly
found in hotels and offices.
Flash Upgradeable
The 33.6 Communicator with SimpleJack and the 33.6 Communicator
are flash upgradeable for fast and easy feature enhancements should
technology change in the future.
Connection Interfaces
•Use the SimpleJack connector to connect to a standard phone line
(33.6 Communicator with SimpleJack only)
• Use the line access cable (optional for the 33.6 Communicator with
SimpleJack) to connect to a standard phone line and a compatible
handset
• Use the optional cellphone cable and driver to connect to popular
cellphone models (For use with Windows 3.x and Windows 95 only)

Communicator
Page 18
3. Installing the Card
This chapter describes installing the card in the following sections:
• Checking for Card and Socket Services (Windows 3.x only)
• Plugging in the Card
• Attaching the Cables
• Installing the Communications Software
• Installing the Cellphone Driver (Optional)
Checking for Card and Socket Services
(Windows 3.x Only)
!
Do not attempt to install Card and Socket Services if you are
using Windows NT, OS/2 Warp and Windows 95. These
operating systems already support PC Cards and may not
properly operate if you install additional Card and Socket
Serivces.
For installations with Windows NT, OS/2 Warp, Windows 95 and
MacOS System 7, proceed to Plugging in the Card.
For installations with Windows 3.x, you must have Card and Socket
Services Release 2.1 (or higher) installed before using the modem. Card
and Socket Services are typically provided with your computer.
Card and Socket Services are device drivers that handle all of the detecting,
configuring and enabling of any compatible PC Card inserted into the
system. These device drivers are not specific to Simple Technology PC
Cards and will support other PC Cards as well.
If you know that you already have Card and Socket Services Release 2.1
(or higher) installed, proceed to Plugging in the Card.
If you do not know whether you have Card and Socket Services Release
2.1 (or higher) installed and you are using MS-DOS 5 and Windows 3.x,
refer to the documentation provided with your computer to determine if
Card and Socket Services Release 2.1 (or higher) are installed.

User Guide
Page 19
If you do not know whether you already have Card and Socket
Services installed and you are using MS-DOS 6 or higher with
Windows 3.x, perform the following:
1. While booting your computer, press <F8>. With MS-DOS 6 or
higher, this will load the drivers in CONFIG.SYS one line at a
time.
2. When prompted, press “Y” to load each driver and look for
messages indicating that Socket Services Release 2.1 (or
higher) and Card Services Release 2.1 (or higher) are loading.
If there are existing Card and Socket Services, proceed to Plugging in
the Card. If Card and Socket Services did not load, call your com-
puter manufacturer to determine if a copy of Card and Socket
Services is available for your computer.
Plugging in the Card
Refer to the section appropriate to your operating system.
!
In most computers, the Simple logo will be facing upward when
plugging the PC Card in the socket. If the PC Card doesn’t
appear to seat properly, try turning the PC Card over. Do not
force the PC Card into the socket under any circumstances.
Windows 3.x with Card and Socket Services Release 2.1 or Higher
Proceed as follows:
1. Start Windows 3.x.
2. Plug the PC Card into the PC Card socket. The computer may
beep when the computer recognizes the card.
Windows NT
Proceed as follows:
!
Windows NT does not support Plug n’ Play. You must plug the
PC Card into the PC Card socket before starting Windows NT.
1. Before starting Windows NT, plug the PC Card into the PC
Card socket.
2. Start Windows NT.
OS/2 Warp
Proceed as follows:
1. Start OS/2 Warp.
2. Plug the PC Card into the PC Card socket.

Communicator
Page 20
Windows 95
Proceed as follows:
1. Start Windows 95.
2. Plug the PC Card into the PC Card socket.
3. The computer will respond with a beep, and with a picture of
the PC Card on the right of the task bar.
Or,
Windows may respond with some dialog boxes. Follow
on-screen prompts. If the “New Hardware Found”
window similar to that shown in Figure 3-1 appears, insert
the”Modem Install Diskette” that came with the PC Card.
Make sure “Driver from disk provided by hardware
manufacturer” is selected, then click on “OK.” Follow the
on-screen prompts. If additional drivers are required,
Windows 95 may ask you to insert the original diskettes of
Windows 95. Once this is done, the PC Card will be
automatically recognized and configured when you plug
in the PC Card. (Note that the New Hardware Found
window may refer to the 33.6 Communicator with
SimpleJack and the 33.6 Communicator as the 28.8
Communicator.)
Mac OS
Proceed as follows:
1. Start MacOS System 7.
2. Plug the PC Card into the PC Card socket.
3. The computer will respond with a beep and will mount the PC
Card icon on the desktop.
Figure 3-1. The “New Hardware Found” Window 0200