
3. FAQ
Q: If SiMP Keeper is successfully setup, how can
other family members use it?
A: Family members can download SiMPNiC App
and open it. If SiMP Keeper is already
connected to internet, you will see "SiMP
Keeper already setup? Skip here."on screen.
Please tap "Skip"and just add SiMP Keeper by
scanning QR code.
Q: My SiMP Keeper does not work. What can I do?
A: You can re-plug SiMP Keeper again to reboot
it. You will hear two beeps from SiMP Keeper
and its LED will light in orange for two minutes.
And then LED will light in blue (connected) or
red (disconnected). In most cases, SiMP Keeper
can function normally after reboot.