SKUTCH CK-1R2 User manual

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"Telecommunication Products to solve Telecommunication Problems"
CK-1R2
Promotion-On-Hold
Module
(For RCA 25250 & 25210)
3/26/09
Introduction
Thank you for purchasing the Skutch
CK-1R2 Promotion-On-Hold Module.
The CK-1R2 is a true plug and play
device. The unit does not require any
"Learning" to operate. When a call is
placed ON HOLD from any one of the
cordless phones, the caller will hear the
Promotion-On-Hold audio. When the line
is re-answered, the audio automatically
stops. It's that simple!
It should be noted that the 25250/25210
telephones BEEP every 10 seconds when
placed ON HOLD. This is a function of
the telephone, NOT the CK-1R2. This
BEEP can NOT be disabled. The BEEP
will be heard along with the Production-
On-Hold Audio.
Installation
1- Position the CK-1R2 black box under
the base telephone with the jacks facing
towards the back of the phone.
(See Fig #1).
2- Disconnect the modular cord from the back of your phone at the jack labeled [LINE 1
+ 2], and connect it to the black box jack labeled, [1&2 Line].
Sensor Board
CK-1R2
Components
Sensor Cable
Short Mod cord to Phone
Power Cube
Black Box
Audio Cord (CD Player ONLY)

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3- Connect the short modular cord [1&2 Phone] on CK-1 to the jack [LINE 1+2] on the
Phone.
4- Connect the audio cord from your audio source, to the AUDIO IN jack on the back of
the CK-1 black box where it says Audio In. NOTE: Use our Audio cable ONLY for CD
players. For DIGITAL PLAYERS use the cable that comes with the player.
5- Make sure that the surface area of the base phone, where the sensor board is to be
mounted, is clean and free of all dust and oil film. Peel off the paper protector from the
bottom of the sensor board, and carefully place it OVER the LINE 1 and LINE 2 buttons
on the RCA phone as shown in Fig #2. Make sure that you align the Sensor Board to the
Edges of the phone as shown in Fig #2.
6- Connect the POWER CUBE from the CK-1 Black Box to 115VAC power. That's it!
LINE 2
LINE 1 + 2
To Wall Jack To Audio Player
FIG #1

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Testing the System:
1- Pickup line 1 on your telephone. The No."1" LED on the CK-1R2 Sensor Board
should light up.
2- Repeat this test for line 2. If both lines light up when picked up, the CK-1 Sensor
Board is mounted correctly. If either light does not light up, then
a) Make sure that the CK-1R2 and Phone is connected to power.
b) Make sure that the SENSOR BOARD is aligned properly.
Audio momentarily cuts out
In some cases the IN-USE light blinking rate, on a holding line is interrupted when you
pick up the other line. When this happens, the CK1-R2 will cut out the audio for about a
one second period. This is normal. This only happens occasionally.
Lights on CK-1 Box.
When you place a line on HOLD, the corresponding LED on the rear of the CK-1R2 box
lights up to confirm the Promotion-On-Hold condition.
Using Other models of telephones
The CK-1R2 will ONLY provide Promotion-On-Hold audio when a call is placed ON
HOLD from the 25250/25210 Base or any of it's cordless telephones. Only ONE
Align to this edge
Align to this edge
FIG #2

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25250/25210 base unit can be used. A maximum of 10 cordless phones can be used with
one 25250/25210 base phone. The extra handset P/N is H5250RE1. Other models of
telephones can be used with the RCA phone, but the Promotion On Hold audio will not
be played to calls placed ON HOLD from these telephones.
Tech Support - 916-786-6186
If you have any problems getting the unit to work properly feel free to give us a call.
Technical Support is available between the hours of 7:30 AM and 4:30 PM Pacific Time,
Monday through Friday.
•ONE YEAR LIMITED WARRANTY
This SKUTCH PRODUCT is warranted against defects for a period of one (1) year from the date of the original invoice. Within this
period, we will repair it without charge for parts and labor. To obtain warranty service the product must be returned, at the customer's
expense, to SKUTCH Electronics along with a copy of the original invoice. After the unit has been repaired, SKUTCH will ship the
PRODUCT back via UPS GROUND service at our expense. If any other form of return shipment is requested, the customer will pay
for 100% of the shipping cost.
This Warranty does not apply if in the sole opinion of SKUTCH Electronics, the PRODUCT has been damaged by lightning or any
other Acts of God, or by accident, misuse, neglect, or improper packing, shipping, modification or servicing by other than an
authorized SKUTCH Service Center.
EXCEPT AS SPECIFICALLY PROVIDED IN THIS AGREEMENT, THERE ARE NO OTHER WARRANTIES, EXPRESSED OR
IMPLIED, INCLUDING, BUT NOT LIMITED TO, ANY IMPLIED WARRANTIES OR MERCHANTABILITIES OR FITNESS
FOR A PARTICULAR PURPOSE AND IN NO EVENT SHALL SKUTCH ELECTRONICS BE LIABLE FOR LOSS OF PROFITS
OR BENEFITS, INDIRECT, SPECIAL, CONSEQUENTIAL OR OTHER SIMILAR DAMAGES ARISING OUT OF ANY
BREACH OF THIS WARRANTY OR OTHERWISE.
ACTA Statement
This equipment complies with Part 68 of FCC rules and the requirements adopted by ACTA. On the bottom
side of this equipment is a label that contains, among other information, a product identifier in the format US:
AAAEQ##TXXXX. If requested, this number must be provided to the telephone company.
A plug and jack used to connect this equipment to the premises wiring and telephone network must comply with the
applicable FCC Part 68 rules and requirements adopted by the ACTA. A compliant telephone cord and modular plug is provided with
this product. It is designed to be connected to a compatible modular jack that is also compliant. See installation instructions for details.
The REN is used to determine the number of devices that may be connected to a telephone line. Excessive
RENs on a telephone line may result in the devices not ringing in response to an incoming call. In most but not all areas,
the sum of RENs should not exceed five (5.0). To be certain of the number of devices that may be connected to a line, as
determined by the total RENs, contact the local telephone company. For products approved after July 23, 2001, the REN
for this product is part of the product identifier that has the format US:AAAEQ##TXXXX. The digits represented by ## are
the REN without a decimal point (e.g., 03 is a REN of 0.3). For earlier products, the REN is separately shown on the label.
If this equipment causes harm to the telephone network, the telephone company will notify you in advance that
temporary discontinuance of service may be required. But if advance notice isn't practical, the telephone company will
notify the customer as soon as possible. Also, you will be advised of your right to file a complaint with the FCC if you
believe it is necessary.
The telephone company may make changes in its facilities, equipment, operations or procedures that could
affect the operation of the equipment. If this happens the telephone company will provide advance notice in order for you
to make necessary modifications to maintain uninterrupted service.
If trouble is experienced with this equipment, for repair or warranty information, please contact our company. If
the equipment is causing harm to the telephone network, the telephone company may request that you disconnect the
equipment until the problem is resolved.
Connection to party line service is subject to state tariffs. Contact the state public utility commission, public
service commission or corporation commission for information.