Skyhawk Kiwi IR Instruction Manual
Skyhawk Kiwi IR
Installation & User Manual
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3
Index:
Unpacking and Inspection ..................................................................................................
Layout Summary.............................................................................................................
Installation .......................................................................................................................
Unit Operation ..........................................................................................................
Battery Replacement .........................................................................................................
LED Indicators ................................................................................................................
Safety, FCC and Warranty............................................................................................... .
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4 - 5
6 - 8
9 - 11
12 - 13
14
16 - 18
Unpacking and Inspection:
Before you begin installation, unpack and verify you have received all the correct parts.
(1) Kiwi IR
(3) AAA Lithium batteries (pre-installed in Kiwi IR)
(2) Set of 3M dual-lock strips
(1) Set of PIR sensor sleeves (FULL and HALF)
(2) Mounting magnets
(1) Lanyard
(1) Quickstart guide
(1) Warranty card
If you are missing any of these parts STOP, make sure you have your unit's serial number and request a replacement
on sky-hawk.com/warranty.
4
Kiwi IR Layout Summary:
Front of Unit
LED Indicator - This multicolored LED indicator will indicate when the Skyhawk Kiwi IR is booting, has a low
battery or is transmitting an alert. More details on the indicator colors can be found on page 13.
Mounting Cutout - This can be used with the supplied lanyard to mount on a peg or hook.
Function Button - This multi-use button can be used for various functions. See pages 9 and 10 for more details.
PIR Sensor - This Passive Infrared Sensor detects the motion of warm bodies and will trigger your Kiwi IR
device.
Mounting CutoutLED Indicator
Function Button
PIR Sensor
Unit Dimensions : 4.00" (L) x 2.25" (W) x .70" (H)
5
Rear of Unit (with rear cover removed)
Battery Holder
Battery Holder - The battery holder accommodates 3 x AAA batteries. It is required that 1.5 volt lithium batteries
are used for expected life.
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+
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Kiwi IR Installation:
The Kiwi IR can be installed using four main methods that include using the supplied 3M dual-lock strips, hang-
ing the unit using the supplied lanyard (or using your own nail or hook) or by placing the unit on or in the object
to be protected. It is recommended to install the Kiwi IR roughly 4 feet to 5 feet from the ground for the most
optimal detection eld. See pages 14 & 15 for more details on the detection eld of the Kiwi IR.
Method 1 : 3M Dual-Lock Strips
Step 1: In the accessory kit locate the two sets of 3M dual-lock strips. Keep each set of these strips together and
do not separate them at this time!
Step 2: Clean the rear surface of the Kiwi IR with 70% isopropyl alcohol for proper bonding of the strips.
Step 3: Peel one side only of each set of strips to expose the adhesive and ax to the rear of the unit.
Step 4: Make sure the area of where the Kiwi IR will be attached has a clean surface for proper bonding of the
strips. Do not separate the strips from the back of the unit at this time!
Step 5: Peel the remaining side of each of the strips to expose the adhesive and position it on the object and press
down on the whole Kiwi IR unit. Do not remove the Kiwi IR at this time - give the 3M dual-lock adhesive about
30-minutes to bond.
Attach
to
Object
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Kiwi IR Installation:
Method 2 : Self-Stick Mounting Magnets
Step 1: In the accessory kit locate the two self-stick mounting magnets.
Step 2: Clean the rear surface of the Kiwi IR with 70% isopropyl alcohol for proper bonding of the magnets.
Step 3: Peel o the paper to expose the adhesive and ax magnets to the rear of the unit.
Step 4: The Kiwi IR is ready to be mounted. Make sure the area where the Kiwi IR will be attached is a ferrous
iron or steel.
Attach
to
Object
8
Method 3 : Lanyard, Nail or Hook
Step 1: In the accessory kit locate the lanyard.
Step 2: Attach the lanyard through the mounting cutout on the top of the unit.
Step 3: Hang the Kiwi IR o of the lanyard on a hook or nail. If the hook or nail is small enough to t through the
mounting cutout then the use of the lanyard might not be needed.
Kiwi IR Installation (continued):
Method 4 : On or in the object to be protected
The Kiwi IR can be placed on or in the object that is being monitored.
Prevent Falling Hazard Prevent Unit Fall Damage
Installation - Safety Guidelines:
Make sure when placing the Kiwi IR on an object that it is securely attached and cannot fall o and injure some-
one or fall onto a hard surface and damage the unit.
Make sure that when placing the Kiwi IR it will not interfere with other equipment.
Kiwi IR Operation Additional Notes:
Mounting Considerations:
When using the Kiwi IR as a motion detection device, ensure that it is oriented in such a way that its detection
eld covers the entire area that you wish to monitor.
Movement detection works best if the direction of motion is across the detection eld rather than towards the
device. For example, if being used in a storage unit, it is recommended that the device be mounted on a side wall,
as opposed to the back wall such that motion will be perpendicular to the "vision" of the device.
This device uses a passive infrared sensor, which detects motion of objects with heat signatures, such as people,
animals etc. This device will NOT detect objects that are equal to ambient temperature or do not give o heat.
Avoid mounting the Kiwi IR near objects or devices that may aect air temperature (air conditioners, heaters,
stoves) as these devices may cause false triggers.
9
Kiwi IR Start-Up Operation:
Before moving forward with the unit operation you must download the app onto your smart device and sign up
for an account.
Step 1: Download and install the Skyhawk CE app from the Apple or Google Play store onto your compatible
smart device. Go to sky-hawk.com for more detailed information on which devices are supported.
Step 2: Make sure the unit is powered ON by pressing the Kiwi IR button once; during this power up cycle the
LED indicator will blink GREEN. After unit is powered up it will automatically send a turn ON alert to the smart
device app.
Step 3: After the initial power up the unit is now ready to accept a trigger from any of the activated on board
sensors. When sending a trigger there are two stages of LED indicators. The rst stage checks the battery and will
indicate a good battery with two GREEN blinks or for a low battery two RED blinks. The second stage makes the
cellular connection to the application server which normally occurs about 30 seconds after the initial trigger. If the
trigger information is sent successfully to the network then the LED indicator will go solid GREEN for about 6
seconds or for a failed connection go solid RED for about 6 seconds. Failed connections have an automatic retry
interval.
Press Once
Blinking GREEN
Solid GREEN
for 6 seconds
Solid RED
for 6 seconds
Transmission
SUCCESS
Transmission
FAILED
Step 4: After the trigger the unit will return to power savings mode. It will not be ready for the next trigger until
after the specied times set in the Alert Interval Options in the app.
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Kiwi IR Operation:
Top View
Side View
Once the Kiwi IR has been properly mounted (as outlined in pages 4 & 5), and has been connected via your
Skyhawk CE app (page 9), you are ready to start monitoring. See gure below for information on the eld-of-view
of your Kiwi IR device. Placing the Kiwi IR close to walls, ceilings, oors or other objects can aect the eld of
view of the sensor.
The Kiwi IR will detect the motion of warm bodies within the detection eld shown above. The device will then
send an alert to your connected device (smartphone, tablet, etc.) to inform you that movement has been detected
In some challenging environmental applications where there could be a draft then the optional PIR sensor
sleeves can be used to reduce false triggering. Two sleeves are included: A FULL sleeve which when used
reduces the eld of view to 70 degrees; and a HALF sleeve which splits the eld in half.
16 feet
Field of View
110° without sleeve
70° with sleeve
Field of View
16 feet
110° without sleeve
70° with sleeve
Kiwi IR Operation (Optional PIR Sensor Sleeve):
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Kiwi IR Shut-Down Operation:
When the Kiwi IR is not going to be used for more than a few weeks it should be powered down to conserve
battery life.
Step 1: Press the Kiwi IR button twice within 3 seconds.
Step 2: During the power down process (while the LED is blinking RED) the unit will send an alert to make sure
that the registered owner of the device is notied the Kiwi IR is going o-line.
Press Twice
within
3 seconds
Blinking RED
Kiwi IR Reset Operation:
Resetting allows the unit to communicate back to the mobile application and allow the user to put the unit back
into normal operation or set a corrected pause schedule. One of the top reasons to perform this action would be if
the user loaded too long of a “pause” schedule on the Kiwi IR.
Step 1: Press and HOLD the Kiwi IR button for more than 5 seconds but fewer than 10 seconds.
Step 2: The LED will begin to rapidly blink RED (for about 5 seconds) while the reset is being performed.
Hold for
>5 seconds
but
<10 seconds
Blinking RED
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The Kiwi IR comes with three AAA 1.5 volt lithium batteries already installed. Depending upon use it may take
several years before the batteries need to be replaced. When they are replaced a high quality name brand AAA
lithium battery like an Energizer Advanced or Ultimate Lithium battery should be used.
Kiwi IR Battery Replacement:
Step 1: Remove the rear cover screws of the Kiwi IR using a Phillips screwdriver. Make sure to turn the screws
counter clock-wise.
Step 2: Remove the rear cover. There may be a gasket holding the unit together so it might take a bit of force to
separate the rear cover from the front. There will also be two small O-rings between the two covers at the screw
hole locations. Be sure not to misplace these as they provide the water-tight seal for the unit.
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Step 3: Remove and dispose of the old batteries properly.
Step 4: Insert new batteries taking note of the direction symbols.
Step 5: Replace cover with Phillips screws and O-rings. Turn screws clock-wise making sure not to overtighten.
Kiwi IR Battery Replacement (continued):
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Kiwi IR LED Indicators:
Power ON -----------------------------------------> Slow GREEN blinking (1 per second)
Power OFF --------------------------------------- > Slow RED blinking (1 per second)
Trigger and Transmit w/Good Battery ------- > Two GREEN blinks
Trigger and Transmit w/Low Battery ---------> Two RED blinks
Reset ---------------------------------------------- > Fast RED blinking (1 per second) for 5 seconds
Firmware Update ------------------------------- > Fast BLUE blinking (1/4 per second) for duration
*Success Indicator ------------------------------ > Solid GREEN for 6 seconds after operation
*Failure Indicator ------------------------------ > Solid RED for 6 seconds after operation
* These indicators are used to verify that a conguration change or rmware update to the unit has been either
successfully received or has failed.
While unit is on and not being triggered a status LED will ash every 5 seconds:
Last transmission was successful --------------> Short GREEN blink (once)
Last transmission failed ------------------------ > Short RED blink (once)
Unit currently paused -------------------------- > Short BLUE blink (once)
LED Indicator
The Kiwi IR is equipped with a multi-color LED indicator for feedback status to the user.
Below is a chart of the status indicators:
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IMPORTANT SAFETY INFORMATION
USE RESTRICTIONS AND NOTICES FOR Kiwi IR
SAFETY AND USE RESTRICTIONS
DO NOT USE Kiwi IR:
• IN PLACE OF A LIFE SAFETY DEVICE.
• FOR MEDICAL MONITORING.
• IN A MANNER THAT VIOLATES ANY FEDERAL, STATE, LOCAL, ADMINISTRATIVE OR
OTHER LAW, REGULATION, OR ORDINANCE, INCLUDING BUT NOT LIMITED TO
GOVERNANCE OF CRIMINAL OR ILLEGAL ACTIVITY, DATA PRIVACY
AND SECURITY, HEALTH AND SAFETY, ANIMAL WELFARE AND/OR WILDLIFE TRAP
PING.
DO NOT ATTACH Kiwi IR DIRECTLY TO A LIFE SAFETY OR MEDICAL MONITORING DEVICE.
DO NOT PLACE OR POSITION Kiwi IR WHERE IT COULD INTERFERE WITH SAFE OPERATION
AND FUNCTIONALITY OF LIFE SAFETY, MEDICAL MONITORING OR OTHER EQUIPMENT.
BATTERIES:
The Kiwi IR uses hermetically sealed lithium iron disulde batteries. Under normal conditions of use, lithium
iron disulde batteries are non-toxic and are not hazardous waste per the United States Resource Conservation
and Recovery Act (RCRA) - 40 CFR Part 261 Subpart C. Dispose of in accordance with all applicable federal,
state and local regulations.
WARNING:
BATTERIES CAN EXPLODE OR LEAK AND CAUSE BURNS IF INSTALLED BACKWARDS, DISAS-
SEMBLED, CHARGED, OR EXPOSED TO WATER, FIRE OR HIGH TEMPERATURE. EXPOSURE
TO THE INGREDIENTS CONTAINED WITHIN OR THEIR COMBUSTION PRODUCTS COULD BE
HARMFUL.
IMPORTANT NOTICE:
The Kiwi IR uses a 3rd-party Wireless Service which uses radio technologies and is subject to transmission
and service area limitations, which may include interruptions and dropped connections caused by atmospheric,
topographical or environmental conditions, cell site availability, cellular network equipment or its installation,
governmental regulations, system limitations, maintenance or other conditions or activities aecting the opera-
tion of the Wireless Service. The Wireless Service and/or features may not be available in all areas. For more
information, visit sky-hawk.com.
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RADIO AND TELEVISION INTERFERENCE: This equipment has been tested and found to comply
with the limits, pursuant to Part 15 of the FCC rules. These limits are designed to provide reasonable
protection against harmful interference in a residential installation. This equipment generates, uses and
can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may
cause harmful interference to radio communications. However, there is no guarantee that interference
will not occur in a particular installation. If this equipment does cause harmful interference to radio or
television reception, which can be determined by turning the equipment o and on, the user is encouraged
to try to correct the interference by one or more of the following measures:
- Reorient or relocate the receiving antenna.
- Increase the separation between the equipment and the receiver.
- Connect the equipment into an outlet on a circuit dierent from that to which the receiver is
connected.
- Consult the dealer or an experienced radio/TV technician for help.
Changes and Modications not expressly approved by the manufacturer or registrant of this equipment
can void your authority to operate this equipment under Federal Communications Commissions rules.
IC ES 003 : This Class B digital apparatus complies with Canadian ICES-003. Cet appareil numérique de
la classe B est conform e à la norme NMB-003 du Canada.
FCC AND COMPLIANCE
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LIMITED WARRANTY ON Kiwi IR
THIS LIMITED WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS AND YOU MAY ALSO HAVE OTHER RIGHTS, WHICH VARY BY STATE,
PROVINCE, OR JURISDICTION. THE LIMITED WARRANTY CAN ALSO BE FOUND ONLINE AT SKY-HAWK.COM/WARRANTY AND IN THE
DOCUMENTATION WE PROVIDE WITH THE PRODUCT. WE WARRANT THAT DURING THE WARRANTY PERIOD, THE PRODUCT WILL BE
FREE FROM DEFECTS IN MATERIALS AND WORKMANSHIP. WE LIMIT THE DURATION AND REMEDIES OF ALL IMPLIED WARRANTIES,
INCLUDING WITHOUT LIMITATION THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE TO THE
DURATION OF THIS EXPRESS LIMITED WARRANTY. SOME STATES DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY
LASTS, SO THE ABOVE LIMITATION MAY NOT APPLY TO YOU. OUR RESPONSIBILITY FOR DEFECTIVE GOODS IS LIMITED TO REPAIR OR
REPLACEMENT AS DESCRIBED BELOW IN THIS WARRANTY STATEMENT.
WHO MAY USE THIS WARRANTY?
Pica Product Development, LLC located at address 4 Ash Street Extension, Derry, NH 03038 (“we”/ “our”) extend this limited warranty only to the consumer
who originally purchased the Product (“you”/ “your”). It does not extend to any subsequent owner or other transferee of the Product.
WHAT DOES THIS WARRANTY COVER?
This limited warranty covers defects in materials and workmanship of the Kiwi IR (the “Product”) for the Warranty Period as dened below.
WHAT DOES THIS WARRANTY NOT COVER?
This limited warranty does not cover any damage due to: (a) transportation; (b) storage; (c) improper use; (d) failure to follow the Product instructions
or to perform any preventive maintenance; (e) modications; (f) unauthorized repair; (g) normal wear and tear; or (h) external causes such as accidents,
abuse, or other actions or events beyond our reasonable control. IN THE EVENT THAT THE PRODUCT SERIAL NUMBER IS MISSING OR HAS BEEN
ALTERED IN ANY WAY, THIS LIMITED WARRANTY IS VOID AND WITHOUT EFFECT AND PICA PRODUCT DEVELOPMENT, LLC SHALL HAVE
NO LIABILITY WHATSOEVER FOR DEFECTS OF SUCH PRODUCT.
WHAT IS THE PERIOD OF COVERAGE?
This limited warranty starts on the date of your purchase and lasts for ONE (1) YEAR, or as long as the product is owned by the original purchase, whichever
time period rst occurs (the “Warranty Period”). The Warranty Period is not extended if we repair or replace the Product. We may change the availability of
this limited warranty at our discretion, but any changes will not be retroactive.
WHAT ARE YOUR REMEDIES UNDER THIS WARRANTY?
With respect to any defective Product during the Warranty Period, we will, in our sole discretion repair or replace such Product (or the defective part) free of
charge. We will also pay for shipping and handling fees to return the repaired or replacement Product to you.
HOW DO YOU OBTAIN WARRANTY SERVICE?
To obtain warranty service, you must call 1-800-760-3966 or E-mail our Customer Service Department at [email protected] or provide written notice
to PICA Product Development, LLC of any defective part or conditions during the Warranty Period to obtain a Return Merchandise Authorization (“RMA”)
number. No warranty service will be provided without an RMA number. You may, at our discretion, be required to return the Product or provide other proof
of defect. When required to return the Product, you will be provided with shipping instructions and proof of purchase must accompany shipment. You are
responsible for all shipping and handling charges in connection with performance of this limited warranty. For additional RMA process details go to sky-hawk.
com/warranty.
LIMITATION OF LIABILITY
THE REMEDIES DESCRIBED ABOVE ARE YOUR SOLE AND EXCLUSIVE REMEDIES AND OUR ENTIRE LIABILITY FOR ANY BREACH OF
THIS LIMITED WARRANTY. OUR LIABILITY SHALL UNDER NO CIRCUMSTANCES EXCEED THE ACTUAL AMOUNT PAID BY YOU FOR THE
DEFECTIVE PRODUCT, NOR SHALL WE UNDER ANY CIRCUMSTANCES BE LIABLE FOR ANY CONSEQUENTIAL, INCIDENTAL, SPECIAL
OR PUNITIVE DAMAGES OR LOSSES TO ANY PERSON OR PROPERTY ARISING OUT OF THE USE OR INABILITY TO USE THE PRODUCT
INCLUDING, BUT NOT LIMITED TO, PERSONAL INJURY, WRONGFUL DEATH, PROPERTY DAMAGE, LOSS OF DATA, LOSS OF REVENUE
OR PROFITS, BUSINESS INJURY, BUSINESS INTERRUPTION OR ANY OTHER DIRECT OR INDIRECT DAMAGES, EVEN IF PICA PRODUCT
DEVELOPMENT, LLC HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE
LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU.
THE TERMS OF THIS LIMITED WARRANTY WILL APPLY TO THE EXTENT PERMITTED BY APPLICABLE LAW. FOR A FULL DESCRIPTION OF
YOUR LEGAL RIGHTS YOU SHOULD REFER TO THE LAWS APPLICABLE IN YOUR JURISDICTION.
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PICA Product Development, LLC
4 Ash Street Extension - Unit 1
Derry, NH 03038
sky-hawk.com
Rev. E - 1/21
Copyright © 2018 - 2021 by PICA Product Development, LLC.
All specications are subject to change without notice.
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