SkyLine Tube+ User manual

05/2022
TUBE+
Gebruikershandleiding
User Manual

2
Geachte reiziger,
Met uw keuze voor een Tube miniscoot heeft u voor onge-
evenaarde zekerheid, kwaliteit, gemak en rijplezier gekozen!
Wij wensen u vele comfortabele en veilige kilometers toe en
hopen dat u zult genieten van de vrijheid die de Brio u biedt.
In deze gebruikershandleiding vindt u alles over de Tube
miniscoot, van veiligheidsinstructies en bedieningsfuncties
tot onderhoudstips.
Graag houden wij u op de hoogte van nieuwtjes, gebruikers-
ervaringen en andere wetenswaardigheden. Op de web-
site www.skylinemobility.com kunt u regelmatig de laatste
ontwikkelingen lezen.
Hartelijke groet,
Skyline Mobility
Uw gids in Travel Mobility
Voorwoord

3
Veiligheidsvoorschriften 4 - 16
Safety instructions
Technische specicaties 17
Technical specications
Neerklapbaar stuur 18 - 19
Foldable steering
Opbergen 19
Storage
Bediening 20 - 21
Operate
Rijden 22 - 25
Driving
Batterij & laadinstructies 26 - 29
Battery & charging instructions
Onderhoud 30 - 32
Maintenance
Garantie 33
Guarantee
Afdanken 34
Disposal
MSDS rapport I - XIV
MSDS report
Inhoudsopgave

4
Safety Instructions
The users need to consult the instructions of the device for
information on how to use it properly.
All adjustments can be adjusted by both occupant and
assistant. This vehicle is suitable for land and/or air transport.
• Moving of adult disabled persons by self-driving.
• Maximum user weight: 115 kg; Classied in Class B
(EN12184).
• Rated slope: 6° (Suitable for indoor and outdoor).
• The product is not intended for visually impaired people.
• The drivers need to mentally and physically suitable to
drive the scooters.
• Thengersneedtoworkfunctionally.
• The device can’t be used by children until age of 12.
• The driving distance will be reduced if the power scooter
is used frequently on slopes, rough ground or to climb
kerbs.
• The scooter is not for use as a seat in motor vehicle.
• Don’t operate your power scooter without completely
reading and understanding this user manual!
• Don’t operate the scooter with depleted batteries, since
the occupant could be stranded. The end user is NOT
allowed to change the parameter.
• Theoccupantcanswitchothekeytostopthescooter
for any emergency stop.
• Please disconnect battery package from the scooter unit
before long term storage.
** Notice to the user that any serious incident that has
occurred in relation to the device should be reported to the
manufacturer and the competent authority of the Member
State in which the user is established. **
• Tube should be turned o prior to entering or existing
the seat. Before driving, please make sure that the quick
release handle of the scooter is fully locked.
• For detailed product safety notice and product recalls,
please contact your local authorized distributer direct.
The recall notice should include the following information:
Product description, including the name, make, model and
any distinguishing features, batch, or serial numbers.
Ziet u dit teken in de hand-
leiding, dan volgt een aan-
vullende instructie. Volg
deze instructies altijd op.
Nalatigheid kan de werking
van de scootmobiel nadelig
beïnvloeden en mogelijk lei-
den tot lichamelijk letsel of
schade aan de scootmobiel,
de directe omgeving of het
milieu.

5
• The power scooter has provision for an anterior pelvis
supporttobettedsuchasbelt.
• Environmental conditions may aect the safety and
performance of your power scooter. Water and extreme
temperatures are the main elements that can cause
damageandaectperformance.
• Rain, sleet and snow:
• If exposed to water, your power scooter is susceptible
to damage to electronic or mechanical components.
• Water can cause electronic malfunction or promote
premature corrosion of electrical components and
frame.
• Temperature:
Some of the parts of the power scooter are susceptible to
change in temperature.
• The controller can only operate in temperature that
range between -20°C and +45°C.
• At extreme low temperatures, the batteries may freeze,
and your power scooter may not be able to operate.
• In extreme high temperatures, it may operate at slower
speeds due to a safety feature of the controller that
prevents damage to the motors and other electrical
components.
Safety Instructions

6
Safety Instructions
The following symbols are used in the scooter to identify
warnings, mandatory actions and prohibited actions. It is very
important that you read and understand them completely.
Read and follow the information in the instruction manual.
Caution. Observing notes and accompanying documents.
ItisclassiedincategoryBaccordingtoEN12184.
It is compact, manoeuvrable and not necessarily able to
overcome obstacles outdoors.
For ambient conditions.
Protection class II.
Charger IPX0 “Protect from moisture” / Scooter IPX4
“Splashproof”.
Does not meet the ISO 7176-19 standard and cannot be used
as a seat in a motor vehicle.
Labeling on the product.
Devices for decommissioning the drive system.
Warning: Switch on the drive system again before leaving a
user unattended.
Charge the batteries fully before use.
Disconnect battery and the key from an unattended scooter.
SAFETY INSTUCTION
The following symbols are used in the scooter to identify warnings, mandatory actions
and prohibited actions. It is very important that you read and understand them
completely.
It is classified in category B according to EN 12184.
It is compact, manoeuvrable and not necessarily able to overcome
obstacles outdoors
For ambient conditions
Protection class II
Charger IPX0 "Protect from moisture" / Scooter IPX4 "Splashproof"
Does not meet the ISO 7176-19 standard and cannot be used as
a seat in a motor vehicle.
Labeling on the product.
Devices for decommissioning the drive system
Warning: Switch on the drive system again before leaving a
user unattended.
Read and follow the information in the instruction manual.
Caution. Observing notes and accompanying documents
Scooter
Class B
03
SAFETY INSTUCTION
The following symbols are used in the scooter to identify warnings, mandatory actions
and prohibited actions. It is very important that you read and understand them
completely.
It is classified in category B according to EN 12184.
It is compact, manoeuvrable and not necessarily able to overcome
obstacles outdoors
For ambient conditions
Protection class II
Charger IPX0 "Protect from moisture" / Scooter IPX4 "Splashproof"
Does not meet the ISO 7176-19 standard and cannot be used as
a seat in a motor vehicle.
Labeling on the product.
Devices for decommissioning the drive system
Warning: Switch on the drive system again before leaving a
user unattended.
Read and follow the information in the instruction manual.
Caution. Observing notes and accompanying documents
Scooter
Class B
03
SAFETY INSTUCTION
The following symbols are used in the scooter to identify warnings, mandatory actions
and prohibited actions. It is very important that you read and understand them
completely.
It is classified in category B according to EN 12184.
It is compact, manoeuvrable and not necessarily able to overcome
obstacles outdoors
For ambient conditions
Protection class II
Charger IPX0 "Protect from moisture" / Scooter IPX4 "Splashproof"
Does not meet the ISO 7176-19 standard and cannot be used as
a seat in a motor vehicle.
Labeling on the product.
Devices for decommissioning the drive system
Warning: Switch on the drive system again before leaving a
user unattended.
Read and follow the information in the instruction manual.
Caution. Observing notes and accompanying documents
Scooter
Class B
03
SAFETY INSTUCTION
The following symbols are used in the scooter to identify warnings, mandatory actions
and prohibited actions. It is very important that you read and understand them
completely.
It is classified in category B according to EN 12184.
It is compact, manoeuvrable and not necessarily able to overcome
obstacles outdoors
For ambient conditions
Protection class II
Charger IPX0 "Protect from moisture" / Scooter IPX4 "Splashproof"
Does not meet the ISO 7176-19 standard and cannot be used as
a seat in a motor vehicle.
Labeling on the product.
Devices for decommissioning the drive system
Warning: Switch on the drive system again before leaving a
user unattended.
Read and follow the information in the instruction manual.
Caution. Observing notes and accompanying documents
Scooter
Class B
03
SAFETY INSTUCTION
The following symbols are used in the scooter to identify warnings, mandatory actions
and prohibited actions. It is very important that you read and understand them
completely.
It is classified in category B according to EN 12184.
It is compact, manoeuvrable and not necessarily able to overcome
obstacles outdoors
For ambient conditions
Protection class II
Charger IPX0 "Protect from moisture" / Scooter IPX4 "Splashproof"
Does not meet the ISO 7176-19 standard and cannot be used as
a seat in a motor vehicle.
Labeling on the product.
Devices for decommissioning the drive system
Warning: Switch on the drive system again before leaving a
user unattended.
Read and follow the information in the instruction manual.
Caution. Observing notes and accompanying documents
Scooter
Class B
03
SAFETY INSTUCTION
The following symbols are used in the scooter to identify warnings, mandatory actions
and prohibited actions. It is very important that you read and understand them
completely.
It is classified in category B according to EN 12184.
It is compact, manoeuvrable and not necessarily able to overcome
obstacles outdoors
For ambient conditions
Protection class II
Charger IPX0 "Protect from moisture" / Scooter IPX4 "Splashproof"
Does not meet the ISO 7176-19 standard and cannot be used as
a seat in a motor vehicle.
Labeling on the product.
Devices for decommissioning the drive system
Warning: Switch on the drive system again before leaving a
user unattended.
Read and follow the information in the instruction manual.
Caution. Observing notes and accompanying documents
Scooter
Class B
03
SAFETY INSTUCTION
The following symbols are used in the scooter to identify warnings, mandatory actions
and prohibited actions. It is very important that you read and understand them
completely.
It is classified in category B according to EN 12184.
It is compact, manoeuvrable and not necessarily able to overcome
obstacles outdoors
For ambient conditions
Protection class II
Charger IPX0 "Protect from moisture" / Scooter IPX4 "Splashproof"
Does not meet the ISO 7176-19 standard and cannot be used as
a seat in a motor vehicle.
Labeling on the product.
Devices for decommissioning the drive system
Warning: Switch on the drive system again before leaving a
user unattended.
Read and follow the information in the instruction manual.
Caution. Observing notes and accompanying documents
Scooter
Class B
03
SAFETY INSTUCTION
The following symbols are used in the scooter to identify warnings, mandatory actions
and prohibited actions. It is very important that you read and understand them
completely.
It is classified in category B according to EN 12184.
It is compact, manoeuvrable and not necessarily able to overcome
obstacles outdoors
For ambient conditions
Protection class II
Charger IPX0 "Protect from moisture" / Scooter IPX4 "Splashproof"
Does not meet the ISO 7176-19 standard and cannot be used as
a seat in a motor vehicle.
Labeling on the product.
Devices for decommissioning the drive system
Warning: Switch on the drive system again before leaving a
user unattended.
Read and follow the information in the instruction manual.
Caution. Observing notes and accompanying documents
Scooter
Class B
03
Charge the batteries fully before use.
Disconnect battery the key from an
unattended scooter.
Year of manufacture see label on the product.
Heartway Medical Products Co., Ltd.
No.18, Jingke Central 1st Rd., Nantun Dist.Taichung City
40852,Taiwan (R.O.C.)
Europäischer Bevollmächtigter / Authorized Representative
Emergo Europe Prinsessegracht 20 2514 AP The Hague
The Netherlands
The scooter S37 is designed for indoor and outdoor use by adults with limited mobility.
According to EN 12184, it belongs to category B. It is compact, maneuverable, and
able to overcome outdoor obstacles. The maximum load is 115 kg.
Inability to walk or severe walking disability due to
• paralysis • Loss of limbs • extremity defect / deformity • joint
• joint damage (not on both arms) other diseases
A supply with a scooter (or also electric wheelchairs) is indicated when the use of
hand-driven wheelchairs is no longer possible due to the disability, but the correct
operation of an electric motor drive is still possible.
CONTRAINDICATIONS
INDICATIONS
The supply of scooters is unsuitable for people:
• with severe balance problems • with reduced and insufficient eyesight
• with severe cognitive impairments
CONFORMITY
This mobility meets the requirements of EN 12184: 2014 and the requirements for
class I medical devices in accordance with Class I of Regulation MDR (EU)2017/745
annex VIII.
04

7
Year of manufacture see label on the product.
Heartway Medical Products Co., Ltd.
No.18, Jingke Central 1st Rd., Nantun Dist.Taichung City
40852,Taiwan (R.O.C.)
Authorized Representative
Emergo Europe Prinsessegracht 20
2514 AP The Hague
The Netherlands
The scooter Tube is designed for indoor and outdoor use by
adults with limited mobility.
According to EN 12184, it belongs to category B.
It is compact, maneuverable, and able to overcome outdoor
obstacles. The maximum load is 115 kg.
Charge the batteries fully before use.
Disconnect battery the key from an
unattended scooter.
Year of manufacture see label on the product.
Heartway Medical Products Co., Ltd.
No.18, Jingke Central 1st Rd., Nantun Dist.Taichung City
40852,Taiwan (R.O.C.)
Europäischer Bevollmächtigter / Authorized Representative
Emergo Europe Prinsessegracht 20 2514 AP The Hague
The Netherlands
The scooter S37 is designed for indoor and outdoor use by adults with limited mobility.
According to EN 12184, it belongs to category B. It is compact, maneuverable, and
able to overcome outdoor obstacles. The maximum load is 115 kg.
Inability to walk or severe walking disability due to
• paralysis • Loss of limbs • extremity defect / deformity • joint
• joint damage (not on both arms) other diseases
A supply with a scooter (or also electric wheelchairs) is indicated when the use of
hand-driven wheelchairs is no longer possible due to the disability, but the correct
operation of an electric motor drive is still possible.
CONTRAINDICATIONS
INDICATIONS
The supply of scooters is unsuitable for people:
• with severe balance problems • with reduced and insufficient eyesight
• with severe cognitive impairments
CONFORMITY
This mobility meets the requirements of EN 12184: 2014 and the requirements for
class I medical devices in accordance with Class I of Regulation MDR (EU)2017/745
annex VIII.
04
Charge the batteries fully before use.
Disconnect battery the key from an
unattended scooter.
Year of manufacture see label on the product.
Heartway Medical Products Co., Ltd.
No.18, Jingke Central 1st Rd., Nantun Dist.Taichung City
40852,Taiwan (R.O.C.)
Europäischer Bevollmächtigter / Authorized Representative
Emergo Europe Prinsessegracht 20 2514 AP The Hague
The Netherlands
The scooter S37 is designed for indoor and outdoor use by adults with limited mobility.
According to EN 12184, it belongs to category B. It is compact, maneuverable, and
able to overcome outdoor obstacles. The maximum load is 115 kg.
Inability to walk or severe walking disability due to
• paralysis • Loss of limbs • extremity defect / deformity • joint
• joint damage (not on both arms) other diseases
A supply with a scooter (or also electric wheelchairs) is indicated when the use of
hand-driven wheelchairs is no longer possible due to the disability, but the correct
operation of an electric motor drive is still possible.
CONTRAINDICATIONS
INDICATIONS
The supply of scooters is unsuitable for people:
• with severe balance problems • with reduced and insufficient eyesight
• with severe cognitive impairments
CONFORMITY
This mobility meets the requirements of EN 12184: 2014 and the requirements for
class I medical devices in accordance with Class I of Regulation MDR (EU)2017/745
annex VIII.
04
Charge the batteries fully before use.
Disconnect battery the key from an
unattended scooter.
Year of manufacture see label on the product.
Heartway Medical Products Co., Ltd.
No.18, Jingke Central 1st Rd., Nantun Dist.Taichung City
40852,Taiwan (R.O.C.)
Europäischer Bevollmächtigter / Authorized Representative
Emergo Europe Prinsessegracht 20 2514 AP The Hague
The Netherlands
The scooter S37 is designed for indoor and outdoor use by adults with limited mobility.
According to EN 12184, it belongs to category B. It is compact, maneuverable, and
able to overcome outdoor obstacles. The maximum load is 115 kg.
Inability to walk or severe walking disability due to
• paralysis • Loss of limbs • extremity defect / deformity • joint
• joint damage (not on both arms) other diseases
A supply with a scooter (or also electric wheelchairs) is indicated when the use of
hand-driven wheelchairs is no longer possible due to the disability, but the correct
operation of an electric motor drive is still possible.
CONTRAINDICATIONS
INDICATIONS
The supply of scooters is unsuitable for people:
• with severe balance problems • with reduced and insufficient eyesight
• with severe cognitive impairments
CONFORMITY
This mobility meets the requirements of EN 12184: 2014 and the requirements for
class I medical devices in accordance with Class I of Regulation MDR (EU)2017/745
annex VIII.
04
Safety Instructions

8
Safety Instructions
Indications
Inability to walk or severe walking disability due to:
• paralysis
• loss of limbs
• extremity defect / deformity
• joint damage (not on both arms) other diseases
A supply with a scooter (or also electric wheelchairs) is
indicated when the use of hand-driven wheelchairs is no
longer possible due to the disability, but the correct operation
of an electric motor drive is still possible.
Contraindications
The supply of scooters is unsuitable for people:
• with severe balance problems
•withreducedandinsucienteyesight
• with severe cognitive impairments
Conformity
This mobility meets the requirements of EN 12184: 2014 and
the requirements for class I medical devices in accordance
with Class I of Regulation MDR (EU)2017/745 annex VIII.

9
Safety Instructions
SAFETY INSTRUCTION
Never use electronic radio
transmitters such as
walkie-talkies, or cellular
phones.
Make sure that there are no
obstacles behind you while
reversing your scooter.
Do not make a sharp turn or
a sudden stop while riding
your scooter.
Do not ride your scooter
in traffic.
Do not attempt to climb curbs
greater than limitation shown
on technical specification.
Do not ride your scooter
during snow in order to avoid
accidentson slippery roads.
Do not allow unsupervised children to play near this
equipment while the batteries are charging.
General
Always use a seat belt
and keep your feet on
the scooter all the time.
Never operate the scooter
while you are under the
influence of alcohol.
05
Do not leave your hands
and legs off the scooter
when driving.

10
Safety Instructions
• Don’t operate your scooter for the rst time without
completely reading and understanding this user manual.
Skyline Mobility aanvaardt geen aansprakelijkheid voor
schade of letsel veroorzaakt door onachtzaamheid of het
niet naleven van de veiligheidsvoorschriften.
• U heeft in Nederland geen rijbewijs nodig om op een scoot-
mobiel te mogen rijden. In bepaalde (medische) situaties is
het echter wel aan te bevelen om een rijvaardigheidscur-
sus te volgen, bijvoorbeeld via Veilig Verkeer Nederland.
• Het is in Nederland verplicht om uw scootmobiel minimaal
WA* te verzekeren. *WA is een aansprakelijkheidsverzeker-
ing die wettelijk verplicht wordt gesteld door de overheid. De
schade, die u met uw scootmobiel aan anderen veroorzaakt
en waarvoor u wettelijk aansprakelijk bent, wordt vergoed. Dit
geldt niet voor de schade die door uw schuld aan uw scootmo-
biel is veroorzaakt. Een verzekerd voertuig is te herkennen aan
een verzekeringsplaatje aan de achterzijde.
• Rijd niet met uw scootmobiel op de openbare auto(snel) -
wegen. U mag in Nederland gebruik maken van de stoep,
hetvoetpad, hetetspad enderijbaan.Udient zichaan
deverkeersregels*vandebetreendewegtehouden.*In
Nederland gelden op het trottoir de voetgangersregels (max. 6
km/h). Op het zebrapad heeft de scootmobiel net als de voet-
ganger voorrang. Op het etspad gelden de regels voor etsen.
Gebruik hier uw verlichting in het donker en bij slecht zicht. Dit
geldt ook voor de rijbaan.
• Don’t operate scooter on public streets and roadways. Be
awarethatit may bedicultfor trac to seeyouwhen
you are seated on the scooter. Obey all local pedestrian
tracrules.Waituntilyourpathisclearoftrac,andthen
proceed with extreme cautions.
• To prevent injury to yourself or others, always ensure that the
powerisswitchedowhengettingonoroofthescooter.
• Always check that the drive wheels are engaged (drive
mode)before driving.Donot switcho thepowerwhen
the scooter is still moving forward. This will bring the chair
to an extremely abrupt stop.
• Do not use this product or any available optional equip-
mentwithoutrstcompletelyreadingandunderstanding
these instructions. If you are unable to understand the
warnings, cautions or instructions, contact a healthcare
professional, the dealers or technical supports before

11
XxxxxxxxxxxxSafety Instructions
attempting to use this equipment, otherwise, injury or
damage may occur.
• There are certain situations, including some medical condi-
tions, where the scooter user will need to practice opera-
ting the scooter in the presence of a trained attendant.
Atrainedattendantcanbedenedasafamilymemberor
care professional especially trained in assisting a scooter
user in various daily living activities. Consult with your phy-
sicianifyouaretakinganymedicationthatmayaectyour
ability to operate your scooter safely.
• Do not attempt to lift or move a power scooter by any of its
removable parts including the armrests, seats or shrouds.
Personal injury and damage to the power chair may result.
• Never try to use your scooter beyond its limitations as de-
scribed in this manual.
• Please do not sit on your scooter while it is in a moving
vehicle.
• Keep your hands away from the wheels (tires) while driving
scooters.Beawarethatloosettingclothingcanbecome
caught in the drive tires.
• Consult your physician if you are taking prescribed medi-
cation or if you have any certain physical limitations. Some
medications and limitations may impair your ability to
operate scooters in a safe manner.
• Be aware when the drive mode is unlocked or locked.
• Don’t disconnect battery.
• There is a anti tipper equipped with the scooter.
• Contact with tools can cause electrical shock and do not
connect an extension cord to the AC/DC converter or the
battery charger.
• Do not attempt to lift or move your scooter by any of its
removal parts, such as the armrests, seats, or shroud.
• When climbing an incline, don’t drive at an angle up the
face of the incline. Drive your scooter straight up the in-
cline. This greatly reduces the possibility of a tip or a fall.
• Don’t climb a slope steeper than the scooter’s limitation.
• Don’t attempt to have your scooter proceed backward
down any step, curb or other obstacle. This may cause the
scooter to fall or tip.
• Always reduce your speed and maintain a stable center of
gravity when cornering sharply. Don’t corner sharply when
driving scooters at higher speeds.

12
• Operating in rain, snow, salt, mist conditions and on icy or
slipperysurfacesmayhaveanadverseaectontheelec-
trical system.
• Never sit on your scooter when it is being used in connection
with any type of lift or elevation product. Your scooter is not
designed with such use in mind and any damage or injury in-
curred from such use is not the responsibility of Heartway.
• Surfaces of the power scooter that can come into direct
contact with the occupant’s skin and/or assistant’s skin
during normal use and that are within occupant reach shall
not exceed 41°C. The motor surface can reach tempera-
tures greater than 41°C after driving. Do not touch these
parts when disassembling the scooter or wait until the mo-
tor is cooled down.
• The programming of the controller shall only be carried
out by personnel, which is authorized by his manufacturer.
A wrong programming can result in safety hazards for the
occupant!
• Drive-wheel needs to be switched to engaged-mode while
transporting the power scooter with a car or airplane.
• Surface temperatures can increase when exposed to ex-
ternal sources of heat.
• Can only go up obstacles in the direction of progress. For-
ward & backward obstacle with run up.
Manufacturer has designed and engineered to provide a max-
imum utility. However, under no circumstances should you
modify, add, disconnect battery, or disable any part or func-
tion of your power scooter. Personal injury and damage to the
power scooter may result.
• Do not modify your power scooter in any way not author-
ized by distributor/manufacturer. Do not use accessories
if they have not been tested or approved for this product.
Changing of controller parameter shall be only performed
by authorized technicians due to the safety concern.
• Get to know the feel of your power scooter and its capabili-
ties. We recommend that you perform a safety check be-
fore each use to make sure your power scooter operates
safely.
Safety Instructions

13
Xxxxxxxxxxxx
Inspections prior to using your power scooter
• If equipped with pneumatic tires, please check for proper
tireinations.
• Please check all electrical connections and make sure they
are tight and not corroded.
• Please check all harness connections and make sure they
are secured properly.
• Please check the brakes.
Weight limitation
• Pleaserefertothespecicationstableforweightcapacity
information. Power scooter is rated for a maximum weight
capacity.
• Staywithinthespeciedweightcapacityforyourscooter.
Exceeding the weight capacity voids your warranty.
• Manufacturer will not be held responsible for injuries or
property damage resulting from failure to observe weight
limitations.
• Don’t carry passengers on scooters.
• Carrying passengers on scooter may aect the center of
gravity, resulting in a tip or a fall.
Tire ination
• If your scooter is equipped with pneumatic tires, it is ne-
cessary to check the air pressure at least one time a week.
• Proper ination pressures will prolong the life your tires
and ensure the smooth operation while riding.
• Inatingyourtires from anunregulatedair source could
overinatethem,resultinginabursttire.
Temperature
• Some of the parts of the power scooter are susceptible to
change in temperature. The controller can only operate in
temperature that ranges between -20°C ~ 45°C.
• At extreme low temperatures, the batteries may freeze,
Safety Instructions

14
and your power scooter may not be able to operate. In ex-
treme high temperatures, it may operate at slower speeds
due to a safety feature of the controller that prevents dam-
age to the motors and other electrical components.
• The scooter can generally be operated at outside tempera-
tures from -10°to +45°C.
• Some parts of the scooter tend to be temperature depend-
ent. The controller works best at temperatures between
25°C and 45°C.
• Below -15°C the batteries can freeze and the scooter may
not work.
• At extremely high temperatures > 45°C, the safety function
of the control, which prevents damage to the motors and
other electrical components, can lead to slower maximum
speeds.
Electromagnetic interference (EMI)
The rapid development of electronics, especially in the area
of communications, has saturated our environment with
electromagnetic (EMI) radio waves that are emitted by televi-
sion, radio and communication signals. These EMI wave are
invisible and their strength increases as one approach the
source. All electrical conductors act as antennas to the EMI
signals and, to varying degrees, all power scooters and scoot-
ers are susceptible to electromagnetic interference (EMI).
The interference could result in abnormal, unintentional
movement and/or erratic control of the vehicle. The United
States Food and drug Administration (FDA) suggests that the
following statement be incorporated to the user’s manual for
all power scooter like the Tube. Power scooters may as sus-
ceptible to electromagnetic interference (EMI), which is inter-
fering electromagnetic energy emitted from sources such as
radio stations, TV stations, amateur radio (HAN) transmitter,
two-way radios, cellular phones and alarm systems of shops.
The interference (from radio wave sources) can cause the
power scooter to release its brakes, move by itself or move
in unintended directions. It can also permanently damage
the powered scooter’s control system. The intensity of the
EM energy can be measured in volts per meter (V/m). Each
powered scooter can resist EMI up to a certain intensity. This
Safety Instructions

15
Xxxxxxxxxxxx
is called “ immunity level”. The higher the immunity level the
greater the protection. At this time, current technology is ca-
pable of providing at least 20 V/m of immunity level, which
would provide useful protection against common sources of
radiated EMI.
Following the warnings listed below should reduce the
chance of unintended brake release or powered scooter
movement that could result in serious injury:
• Do not turn on hand-held personal communication devic-
es such as citizens band (CB) radios and cellular phones
while the powered scooter is turned on.
• Be aware of nearby transmitters such as radio or TV sta-
tions and try to avoid coming close to them.
• If unintended movement or brake release occurs, turn the
poweredscooteroassoonasitissafe.
• Be aware that adding accessories or components, or modi-
fying the powered scooter, may make it more susceptible
to interference from radio wave sources. (Note: It is dif-
culttoevaluatetheeectontheoverallimmunityofthe
powered scooter)
• Report all incidents of unintended movement or brake
release to the powered scooter manufacturer, and note-
whether there is a radio wave source nearby.
Product safety notice and product recalls
For detailed product safety notice and product recalls, please
contact your local authorized distributer direct. The recall
notice should include the following information: product de-
scription, including the name, make, model and any distin-
guishing features, batch, or serial numbers.
Turn o your powered scooter as soon as
possible when experiencing the following:
• Unintentional scooter movements.
• Unintended or uncontrollable direction.
• Unexpected brake release.
WARRANTY DECLARATION
Quality/ Warranty Declaration
Products are fit for purpose and of excellent quality and performance.
For valid warranty claims Heartway will, at their discretion, replace/
repair/ refund items mutually agreed to be defective.
Heartway’s Warranty as Following:
Frame: Two‐year limited warranty
Controllers: One‐and‐a‐half‐year limited warranty
Electronic Components and Charger: One‐year limited warranty
Warranty Exclusion. The following items are not covered by warranty.
Motor brushes Wheel Tires Arm Pads
SeatCushion Fuses / Bulbs Tiller Cover
Rear Shroud Front Shroud Batteries andConsumable parts
Any damage or defect of any nature occurring from the misuse, abuse of the product,
improper operation or improper storage is not to be covered. The warranty is to start
from the date of arrival of our products. Normally, the average lifespan of a scooter will
last 5-year long. Heartway will be able to provide the spare-part support for five-year
long after scooters purchased.
Note: If you encounter a damaged or cracked battery; please enclose it in a plastic bag
and call the local authorized dealers immediately for instructions on disposal and
recycling.
Product Safety Notice and Product Recalls
For detailed product safety notice and product recalls, please contact your local
authorized distributer direct. The recall notice should include the following information:
Product description, including the name, make, model and any distinguishing features,
batch, or serial numbers.
29
Safety Instructions

16
The FDA has written to the manufacturers of power scoot-
ers asking them to test new products to be sure they pro-
vide a reasonable degree of immunity against EMI. The FDA
requires that a powered scooter should have an immunity
level at least 20 V/m, which provides a reasonable degree of
protection against more common sources of EMI. The higher
the immunity level the greater the protection. Your powered
scooter has an immunity level of 20 V/m which should pro-
tect against common sources of EMI.
The scooter itself can disturb the performance of the elec-
tromagnetic elds such as emitted by alarm systems of
shops.
• Thedrivingperformanceofthescootercanbeinuenced
byelectromagneticelds.
Tube seat is tested according to EN 1021 regarding resist-
ance to ignition, but it is recommended to avoid the use of
amenearthepowerscooterandofsmokingduringsitting
on the power scooter.
The stability tests were performed in the least stable po-
sitions of the seat (height and front/rear position).
The distance will be reduced if the wheelchair is used fre-
quently on slopes, rough round or to climb the kerbs.
The stopping distance on the slope can be signicantly
greater than on the level ground.
Indication/ Intended Purpose:
• Considerable to pronounced limitation of mobility/walking
abilities/structural and/or functional damages the lower
extremities (including amputation, consequences of inju-
ries, musculoskeletal.
• Severe impairment of strength and grasping capabilities
• Sucientorientationandcoordinationcapabilities
• Ensuring mobility indoors as well as outdoors (access to
neighborhood and handling of routine errands)
Safety Instructions

17
Technische specicaties
Tube+ Technische Specicaties
Banden Antilek (PU)
Wielmaat voor 20 x 5 cm (8”)
Wielmaat achter 23 x 7 cm (9”)
Formaat 84 (l) x 52 (b) x 89-98 cm (h)
Formaat compact* 84 (l) x 52 (b) x 66 cm (excl. zitting: 51,5 cm) (h)
Gewicht 25 kg / 20,5 kg (excl. zitting)
Accuspecicaties 24 V / 11,5 Ah / lithium batterijen
Max. gewicht bestuurder 115 kg
Maximale actieradius 14 km**
Maximale snelheid 6 km/h
Laderspecicaties 110-240 V / 2,5 A / Li-ion
Laadtijd 5 uur (volledige lading)
Controllerspecicaties S-Drive 45 A
Motorspecicaties 270 W / electromagnetische rem
Rughoogte 33 cm
Zittingbreedte 39 cm
Zittingdiepte 34 cm
Zithoogte (vanaf grond) 54 / 59 cm
Hoogte voetsteunen 26 cm
Bodemvrijheid 6 cm
Max. obstakelhoogte 5 cm
Draaistraal 95 cm
Wielbasis 53,5 cm
Stuurhoogte Verstelbaar (bereik: 9 cm)
Vering Niet aanwezig
Maximale hellingshoek 6°
Gebruik Binnen en buiten op vlakke ondergronden
Temperatuur -10°C tot +45°C (Indoor laden: 10°C tot 40°C)
Spatwaterdicht IPX4 (excl. lader)
Voldoet aan EN 1218421 klasse B (MDR proof) / ISO 7176-14, 21
Transport Niet geschikt als zitplaats in een motorvoertuig!
Markering CE / FDA / EMC gekeurd
MSDS rapport*** Zie bijlage in gebruikershandleiding
* Afmeting met geroteerd stuur en neergeklapte rugleuning.
** O.a. afhankelijk van snelheid, rijstijl, bandenspanning, type ondergrond, hellingshoek,
temperatuur, gewicht van bestuurder en conditie van batterijen.
*** Material Safety Data Sheet: ter inzage voor cruise- of luchtvaartmaatschappijen.

18
Foldable steering
ADJUSTMENT
Folding the scooter
Unfolding the scooter
12
1. Pull up release
handle
2. Press down
release handle
3.Push left release
handle
4.To forward to fold
the steering
1.Lift up
the steering
3.Pull up release
handle
2.Push left release
handle
4. Press down the
release handle to
make lock .
Folding steering
Unfolding steering
ADJUSTMENT
Folding the scooter
Unfolding the scooter
12
1. Pull up release
handle
2. Press down
release handle
3.Push left release
handle
4.To forward to fold
the steering
1.Lift up
the steering
3.Pull up release
handle
2.Push left release
handle
4. Press down the
release handle to
make lock .

19
Storage
If you need to release the handle, please turn o the power
of the electric scooter rst.
For any mechanical adjustment on the tiller or on the seat,
be aware of trapping and squeezing of your ngers.
Do not lift the scooter on your own if it is too heavy for you.
Ask for assistance.
Never open the battery box.
If you have any question, please contact your local
authorized dealer or technical supports for further support
and assistance.
The power scooter needs to be folded properly before any
transporting.
Storage
Your power scooter should be stored in a dry place, free
from temperature extremes. When storing, disconnect the
batteries from the power scooter. If you fail to store the
unit properly, the frame can rust and the electronics can be
damaged.
Please disconnect battery package from the scooter unit
before longterm storage.
Batteries that are regularly and deeply discharged,
infrequently charged, stored in extreme temperatures, or
stored without a full charge may be permanently damaged,
causing unreliable performance and limited service life.
It is recommended that you charge the batteries periodically
throughout periods of prolonged storage to ensure proper
performance.
If you plan on not using your power scooter for an extended
period of time, it is best to fully charge its batteries prior to
storage.

20
Operation
Disconnect the batteries from the scooter
• Store your power scooter in a warm, dry environment.
• Avoid storing your power scooter where it will be exposed
to temperature extremes.
• Operating conditions and storage conditions (-10ºC ~ +45ºC)
• Make sure the batteries are fully charged before use after
longterm storage
Operation
The power scooter is simple to operate. However, we re-
commend that you read carefully the following instructions
to become familiarized with your new vehicle. Please do not
operatet his power scooter if it is behaving abnormally or
erratically.
The following operation can be carried out either by assis-
tant or occupant.
Before you turn the power on, always be aware of the envi-
ronment that surrounds you to select your desired speed.
For indoor environments we recommend that you select the
slowest speed setting. For outdoor operation ofthis vehicle
we recommend that you select a speed that is comfortable
for you to control it safely.
1. Battery Indicator: When the scooter is turned on, the LED lights on the
meter will light up in sequence from left to right. When the battery is
slowly exhausted, the LED lights will turn off in sequence from right to left,
and the charging will be indicated at the precise time Status, when all four
LED lights are on, the battery is fully charged. When the LED lights turn off
in sequence, your battery will lose power, but you still have power to
spare. When the battery symbol on the meter flashes blue, your battery is
low and needs to be recharged (see "Battery and Battery charging"
section).
2. High/Low Speed Adjustment: This allows you to pre‐select your desired
speed. The adjuster is proportional to speed and can be set anywhere
between minimum and maximum. Turn the adjuster knob ounter‐clockwise
to minimum for a very gentle operation, and clockwise towards maximum
to increase your speed.
3. Power ON/OFF Light: The light will turn on if you insert the key. The
light will turn off if you take out the key.
4. Horn button: Press this button to sound the horn.
( Easy operation for left hand or right hand)
5. Headlight/Taillight switch: Press the button to “ I ” , will turn on the
headlights and taillights at the same time ; Press the button to “ O ” will
turn off the headlights and taillights at the same time.
1
2
3
4
15
5
B. KEY ON
Insert the key and rotate it clockwise to power on the scooter.
To turn off the scooter rotate the key anti clockwise.