SMART Wallbox Home User manual

smart Wallbox Home
>> Operating Manual.

Important addresses.
Contact Daimler AG
Mercedesstraße 137
70327 Stuttgart, Germany
For technical issues, please contact your local smart technical support.
Version 1.0, smart-UM_Home-2018-11-30 Article No.: 0301711
This manual, in its entirety or in parts, must not be reproduced, stored electronically or otherwise trans-
mitted electronically, electrically, mechanically, optically, chemically, by photocopy or as an audio recor-
ding without express written permission.

Contents.
ii Important addresses.
01
1 Important information.
1 About this manual.
1 Safety notices in this manual.
2 Safety notices on the device.
2 General safety information.
3 General product information.
3 User information.
02
5 Introduction.
5 Introducing the product.
5 Unpacking and components included.
6 Identifying your model variant.
03
7 Charging procedure.
7 Charging procedure using the smart Wallbox Home.
04
9 Resolving errors.
9 Error messages during the charging procedure.
10 Operational malfunctions and solutions.
11 Taking the product out of and back into operation.
11 Frequently asked questions.
05
13 Appendix.
13 Technical specifications.
14 Scale drawings and dimensions.
14 Standards & guidelines.
15 CE certification and compliance declaration.
15 Maintenance.
16 Cleaning and care.
17 Trademarks.
17 Intellectual Property & Copyright.
17 Disposal advice.

smart Wallbox Important information 1
‡ Important information.
About this manual.
This manual documents the steps and options necessary for setup, use and taking out of operation of your
smart Wallbox Home. Certain sections of this manual are specially formatted for quick and easy reference.
Descriptions listing equally valid options (as is the case here) are indicated by bullet points.
> Descriptions that describe performing a function are shown in the form of numerical lists indicating the
order of the individual working steps.
Please make sure you read this manual, as it contains important information for use of the Wallbox with
your smart vehicle. Please especially follow all operational and safety notices that are printed in this
manual.
Keep this manual in a safe place for future reference. In case the Wallbox is operated by several users, the
contents of this manual, and the safety notices in particular, must always be passed on to each individual
user or made available to them.
All dimensions in this manual are in millimeters. Where necessary, the scale is indicated for each illust-
ration.
Please note that all technical details, specifications and design characteristics of the product may be
changed without prior notice.
Safety notices in this manual.
In particular, the warnings and safety measures in this manual that are marked as follows must be adhe-
red to. The symbols carry the following meanings:
DANGER!
Sections marked with this symbol draw attention to electrical voltages that represent a danger to life
and limb: Actions contrary to these safety notices may lead to severe or fatal injury. Actions marked with
this symbol must not be carried out under any circumstances.
CAUTION!
Sections marked with this symbol draw attention to further hazards that may lead to damage to the
Wallbox itself or to other electric devices. Actions marked with this symbol must be carried out with
special care.
PLEASE NOTE!
Sections marked with this symbol draw attention to further important information and special features
that are necessary for the reliable operation of the device. Actions marked with this symbol should be
carried out as required.
01

Safety notices on the device.
Further operational and safety notices are provided on the outside of the housing and on the electronic
components cover inside the Wallbox. These symbols carry the following meanings:
WARNING!
Please ensure that you first read the operating manual included with the smart Wallbox Home, espe-
cially before you remove the housing cover of your Wallbox.
WARNING!
After opening the housing, dangerous voltages may be present on the inside of the Wallbox as well as on
components you are able to touch.
General safety information.
Please pay attention to the following points:
> Read this manual carefully.
> Heed all warnings.
> Follow all instructions.
> The wallbox must be installed, connected and approved for operation according to local regulations and
conditions by a qualified specialist electrical contractor.
> Please ensure that minimum clearances of 50 cm are kept on all sides of the Wallbox after installation.
> Never remove the electronic components cover inside the smart Wallbox Home housing cover: Cleaning
or maintenance of components behind this cover are not necessary, and must under no circumstances
be performed by the user.
> The smart Wallbox must only be operated with the housing cover closed and locked: Before charging,
ensure that the housing cover is properly locked.
> Only use accessories intended and sold for the device by smart.
> Do not operate this Wallbox in close vicinity to running water or water jets: However, the smart Wallbox
Home is sufficiently protected against water splashes and sprays according to the respective degree of
protection.
> The smart Wallbox Home must not be operated in areas subject to flooding.
> The smart Wallbox Home must not be operated in explosive atmosphere areas (EX areas).
> The smart Wallbox Home must not be covered with stickers or other objects or materials to ensure suf-
ficient air circulation at all times.
> No liquids, objects or receptacles containing liquids must be placed on the housing.
> Please note that operating a radio transmitter in the immediate vicinity (< 20 cm) of the Wallbox may
lead to malfunctions and should therefore be avoided.
> This device is not intended to be used by persons with limited physical, sensory or mental abilities
(including children) and/or who lack knowledge, unless they are supervised by someone responsible for
their safety or have received instructions from such a person on how to use the device.
> Children must be supervised so that they do not play with the device.

smart Wallbox Important information 3
> Please note that the smart Wallbox Home may be installed and operated at elevations of max. 2,000 me-
ters AMSL (above mean sea level).
General product information.
This smart Wallbox Home represents the current state of technology and complies with all current tech-
nical safety requirements, guidelines and standards. The safety information provided in this manual
serves to ensure the proper and safe operation of the device. Disregard of or actions contrary to the safety
information and instructions contained in this manual may lead to electric shock, fire and/or severe in-
jury. Malfunctions affecting the safety of persons, connected electric devices or the device itself must be
resolved by a specialist electrical contractor.
Should a malfunction occur with the Wallbox, please always contact the company that carried out the
installation first. If the malfunction can still not be resolved, please contact your local smart technical
support.
Always contact smart technical support if:
> the housing has been damaged mechanically,
> the housing cover has been removed or can no longer be closed or locked,
> it becomes obvious that sufficient protection against water and/or foreign objects entering the device
is no longer possible,
> there is functional or visible damage to the fixed charging cable,
> or the Wallbox does not function properly or has been otherwise damaged.
DANGER!
Should you detect damage to the housing or charging cable, you must take the Wallbox out of operation
immediately via the upstream miniature circuit breaker in your domestic power distribution and the
internal residual current circuit breaker: No further use of the Wallbox is permitted in this case! Please
contact your local smart technical support!
User information.
To operate your Wallbox, please note these instructions:
> The device must always be connected to the protective earth conductor of your electricity supply. The
protective earth connection will be made and checked by the installing contractor. After installation,
only qualified specialist electrical contractors may make changes.
> The Wallbox should not be operated in areas of high pedestrian traffic. Installation along thoroughfares
and marked escape routes should be especially avoided.
> When there is no charging procedure under way, the charging plug should always be attached to the
storage holder on the side of the Wallbox to avoid trip hazards.
> Please note that the fixed charging cable of the smart Wallbox Home must not be extended with connec-
tors, adapter cables or in any other way during operation.
> Ensure that the rated voltage and rated current of the device comply with the parameters of your local
electricity grid and that the rated output is not exceeded during the charging procedure.

> At all times comply with local safety regulations for the country in which you operate the Wallbox.
> To disconnect the Wallbox completely from the electricity grid, the power supply must always be inter-
rupted using the upstream miniature circuit breaker in the domestic power distribution and the inter-
nal residual current circuit breaker.
> Never operate the Wallbox in a confined space. In particular, you must ensure that the vehicle can be
parked at a suitable distance from the Wallbox and connected without any strain on the charging cable.
> A parking spot for the vehicle must be planned for in the area in front of the Wallbox. The distance bet-
ween vehicle and Wallbox should be at least 50 cm and no more than ca. 5 m.
> Make sure that the Wallbox housing cover is always closed and locked when in use. Keep the key for
unlocking the cover in a place that is only accessible to authorized users.
> Under no circumstances remove the internal electronic components cover located behind the housing
cover of the Wallbox.
> You must not under any circumstances make any changes to the housing or the internal wiring of the
Wallbox: Any disregard of this instruction represents a safety risk, fundamentally breaches the gua-
rantee provisions and may void the warranty with immediate effect.
> Only have qualified, specialist personnel install or uninstall the device. No parts to be maintained by
the user are located inside the device.

smart Wallbox Introduction 5
‡ Introduction.
Thank you for choosing this Wallbox to charge your smart electric vehicle. With the smart Wallbox Home,
you have decided on an innovative and future proof solution.
The smart Wallbox Home combines progressive and pleasing design with intuitive functionality and is
engineered for domestic as well as semi-public applications.
smart Wallboxes are manufactured in Germany and comply with all regulations and norms for the char-
ging of electric vehicles applicable throughout Europe according to IEC 61851-1, Mode 3: Please refer also
to the section on „Standards & guidelines.“ on page 14.
Introducing the product.
Your smart Wallbox Home allows you to comfortably and safely charge electric vehicles according to IEC
61851-1, Mode 3 and is designed for the shortest possible charging times.
We place the highest value on user safety in all our products. For this purpose, your Wallbox features an
internal Type A residual current circuit breaker and integrated DC fault current detection which, in com-
bination with the protective measures of your domestic power supply and of your electric vehicle effec-
tively protects from short circuit, electric shock and other operational hazards.
The Wallbox is especially easy to operate during everyday use: A multi-colored LED display on the front
of the Wallbox allows you to check the current operating status at any time. Should a malfunction occur,
you can identify the cause by the specific error code displayed by the multi-colored LED without having
to open the housing of the Wallbox. After being taken into operation by a specialist contractor, the smart
Wallbox Home is ready for charging at any time, while each charging process must be separately autho-
rized via the integrated key switch.
A common characteristic of all Wallboxes is the space-saving housing, which effectively protects the in-
ternal electric circuits against environmental influences and unauthorized access. In principle, all model
variants of the Wallbox must be installed and taken into operation by a specialist electrical contractor.
Please contact your local smart partner with any queries you may have.
Unpacking and components included.
Your smart Wallbox Home is delivered in an extremely sturdy carton, including a range of accessory com-
ponents required for proper operation. Therefore, please check immediately after unpacking whether the
following components are included:
Component Quantity Description
Wallbox 1
Charging station consisting of housing base with integrat-
ed electronic unit, internal electronic components cover and
housing cover
smart Wallbox
Home
DE »Sicherheitshin weise&
Kurzanleitung. BG »Ука зания за безопасности кратко ръководство.
EN »Safet yinformation &
QuickStart Guide . GR »Οδηγίες ασφαλείας & Συνοπτικό εγχειρίδιο.
FR »Consignes de sécurité &
Guidede prise en main.HR » Sigurnosne napomene i kratkeupute.
IT »Avvert enze disicurezza &
brevii struzioni.PL » Wskazówki bezpieczeństwa & Skróconainstrukcja o bsługi.
NL »Veili gheidsinstructies &
verkorte handleiding. RO » Indicaţii de sigur anţă& scurtîndrumar.
PT »Indic açõesde segurança e
GuiaRápido. RU
»Указания по технике
безопасности& краткое
руководство.
ES »Indic acionesde seguridad &
guíarápida. SK » Bezpečn ostnépokyny & stručnýn ávod.
DK »Sikkerhedsanv isninger&
Kortvejledning. SI » Varnostni napotki in kratka navodila.
FI »Tur vallisuusohjeet &
pikaopas. CS »Bezpečn ostnípokyny & zkrácenýn ávod.
NO »Sikkerhe tsanvisningerog
hurtigreferanse. TR » Güvenlik bilgileri ve hızlı başlangıçkılavuzu .
SE »Säker hetsanvisningaroch
snabbguide. HU »Bi ztonsági tudnivalóké s rövidútmut ató.
ET »Ohutusjuhised ja l ühijuhend. ZH »安全信息与 快速入门指南.
LV »Drošības norādījumi un ātro
uzziņurokasgrāmata.JP »»安全情報および»クイックス
タートガイド.
LT »Saugos nurodymai ir
trumpasnaudojimo vad ovas. TW »安全資訊及 快速入門指南.
Quick start
guide 1 Quick start guide including safety notices in printed form
02

Component Quantity Description
Installation
kit 1
Set of fixings for wall mounting, consisting of 2 x 4 chip-
board screws as well as matching wall plugs, keys for key
switch (2 pcs.), keys for locking the housing cover (2 pcs.),
drilling template
Should one or more components be missing after unpacking, please contact your local smart distributor
immediately.
PLEASE NOTE!
The carton in which the smart Wallbox Home is delivered offers optimal protection against external in-
fluences during transport and storage. If possible, keep this carton and use it to pack the smart Wallbox
Home, should you need to send it to the manufacturer or otherwise transport it because of a malfunction
or similar.
Identifying your model variant.
The smart Wallbox is available in a range of model variants that are mechanically and electrically tailored
to different application profiles. A product sticker with the specific smart product identification number is
located on the underside of the Wallbox. Please check the product sticker to ensure that the model variant
you have installed is the one described in this manual.
For identification, the model code (A 000 906 XX XX) as well as the
power supply ratings (voltage, frequency, current) indicated below
it are especially relevant.
The following Wallbox model variant is the subject of this manual:
Model Power supply Variant
A0009066108 see product label Fixed charging cable according to IEC 62196-2 Type 1, ca. 6 m;
charging output 7.2 kW
CAUTION!
The information and technical specifications contained in this manual relate exclusively to the model
variant listed in this manual and must not be transferred to other Wallbox models: These variants come
with their own manuals where necessary.

smart Wallbox Charging procedure 7
‡ Charging procedure.
The mechanical and electrical installation of the smart Wallbox Home model variant described in this
manual must always be carried out by qualified specialist personnel: The preparation of and electrical
connection to your domestic power supply in particular must be carried out by a specialist electrical
contractor, and subsequently inspected and approved as part of the process of taking the device into ope-
ration. Please contact a specialist electrical contractor or your local smart partner, who will be pleased to
assist you with any questions regarding the installation and operation of your Wallbox.
The installation itself is described in a separate installation manual. That manual contains important
information regarding mechanical and electrical installation as well as regarding the subsequent func-
tional inspection, approval and taking into operation of the Wallbox. It is advisable that you are present
when the device is taken into operation for the first time by a specialist electrical contractor to ensure
that you are able to easily carry out charging procedures with your smart Wallbox Home.
The current operating status of the Wallbox is indicated by a multi-colored LED display in the lower part
of the housing cover. Unless a malfunction is occurring, during operation the LED may ...
... glow green or yellow
... cyclically pulsate green or blue
You can find further information about operating states on the following pages. You can find further in-
formation about error states in chapter „Resolving errors.“ on page 9.
Charging procedure using the smart Wallbox Home.
The Wallbox is engineered for the fastest possible charging procedure of your smart vehicle according to
IEC 61851-1, Mode 3. Actual charging time depends on the vehicle to be charged and its remaining level of
charge.
The smart Wallbox Home is available with a fixed Type 1 charging cable: When not in use, the charging
plug is secured in the charging plug storage holder on the right side of the Wallbox housing and is only
removed for the charging procedure.
CAUTION!
The smart Wallbox Home must only be operated with the housing cover locked: Before charging, ensure
that the housing cover is installed and locked using the key provided.
Please follow these steps to charge your smart vehicle using the Wallbox:
1. Park your vehicle so that the vehicle charging socket can be easily reached with the charging plug
of the charging cable: The charging cable must not be stretched tight or strained during the char-
ging procedure.
2. Open the vehicle charging socket as described in the vehicle's operating manual.
03

3. Check the LED display at the front of the Wallbox: When the
Wallbox is ready for operation, the LED located in the lower part
of the housing cover will pulsate blue.
The vehicle may now be connected.
4. Remove the charging plug from its storage holder and insert it
completely into the vehicle's charging socket: Communication with
the vehicle is being checked and the Wallbox is awaiting authori-
zation by the operator. In this state, the LED will glow yellow.
5. Should the key switch on the right hand side of the housing be
in the horizontal position, you must turn it to the vertical posi-
tion in order to authorize the charging procedure.
As long as the key switch remains in the vertical position, you
can conduct further charging procedures at any time and wit-
hout separate authorization.
Key switch in horizontal
position:
The next charging proce-
dure is blocked.
Key switch in vertical po-
sition:
Charging procedure un-
blocked.
PLEASE NOTE!
Unblocking is only required to start the charging procedure: The key switch may be returned to the
horizontal position immediately afterwards, and this will not interrupt the current charging procedure.
However, after severing the connection with the vehicle, the next charging procedure is then again blo-
cked by the Wallbox.
6. After authorization of the charging procedure via the key
switch, the Wallbox will wait for the charging procedure to be
initiated by the vehicle. In this state, the LED will glow green.
7. When the vehicle requests the charging procedure to be initia-
ted and it is started by the Wallbox, the LED will pulsate green
during the charging procedure.
If required, the charging procedure can be interrupted manu-
ally at the vehicle (see operating manual of the vehicle to be
charged).
8. When the charging procedure is paused or completed, the LED
will be continuously glow green again.
9. After the charging procedure is completed, disconnect the
charging plug from the vehicle socket and secure it in the char-
ging plug storage holder on the right hand side of the Wallbox.
The LED will now pulsate blue again, indicating that the Wall-
box is ready for the next charging procedure.
PLEASE NOTE!
Unless there is a malfunction, the charging procedure is only ever terminated by the vehicle or the user.
When the LED glows green, it indicates, on the basis of communication with the vehicle, that the char-
ging procedure has been either paused or completed: Distinguishing these two operating states is only
possible by checking the displays inside the vehicle. Should the vehicle, even after a sufficiently long
charging procedure, not be fully charged, please contact your local smart technical support.

smart Wallbox Resolving errors 9
‡ Resolving errors.
Your smart Wallbox Home is engineered for maximum operational safety and the highest possible char-
ging reliability. Should a malfunction occur in practice, this is indicated by the multi-colored LED display
on the lower part of the housing cover. The following chapter describes how you recognize error codes and
which measures you must take to resolve them.
Error messages during the charging procedure.
In some circumstances, malfunctions and disruptions of the charging procedure may occur that prevent
the proper charging of the vehicle according to IEC 61851-1. The smart Wallbox Home independently de-
tects possible internal errors as well as errors on the part of the vehicle and shows them via the LED dis-
play. To represent different error states, the multicolor LED will flash in a specific, repeating pattern. The
following error states are displayed:
LED display (cyclical) Error description
If the LED flashes red once and then green four times, the Wall-
box has detected an error and will automatically trigger its internal
RCCB after 20 seconds. Switch the power supply of the Wallbox back
on via the RCCB in order to reset the device.
If this error repeats or persists, an internal malfunction has oc-
curred and the Wallbox must be replaced. Take the Wallbox out of
operation (see page 11) and contact your local smart technical
support.
If the LED flashes red once followed by blue and green, the Wallbox
has detected an internal error. Switch off the power supply of the
Wallbox via the upstream miniature circuit breaker in your dome-
stic power distribution and then back on again in order to reset the
device.
If this error repeats or persists, an internal malfunction has oc-
curred and the Wallbox must be replaced. Take the Wallbox out of
operation (see page 11) and contact your local smart technical
support.
If the LED flashes red once, followed by blue, green or yellow, the
Wallbox has detected an error. The Wallbox will automatically re-
initiate the charging procedure in order to reset itself.
If the error repeats or persists, an analysis must be carried out to
determine whether a malfunction has occurred in the vehicle or in
the Wallbox. Take the Wallbox out of operation (see page 11) and
contact your local smart technical support.
04

LED display (cyclical) Error description
If the LED pulsates green and flashes red or blue, the Wallbox is re-
ducing the charge current. Charging operations can continue with
reduced charging output.
If the error repeats or persists, an analysis must be carried out to
determine its exact cause. Take the Wallbox out of operation (see
page 11) and contact your local smart technical support.
PLEASE NOTE!
You can find a comprehensive list of all error messages in the installation manual for your Wallbox.
For most error states, the Wallbox automatically reinitiates the charging procedure, checking communica-
tions with the vehicle. However, in practice, it is advisable to manually restart the Wallbox by switching
the power supply off and back on via the upstream miniature circuit breaker in the domestic power dis-
tribution as not all errors can be resolved by the automatic restart of the Wallbox.
CAUTION!
If the Wallbox continues to show error messages during charging, please always contact your local smart
technical support. It is possible that your vehicle must be repaired or the Wallbox needs to be replaced
before the vehicle can be charged again using the Wallbox.
Operational malfunctions and solutions.
For secure operation, the smart Wallbox Home must be protected during operation by an upstream minia-
ture circuit breaker in the domestic power distribution and the internal residual current circuit breaker.
To take suitable measures and restore operation in case of malfunction, you must first clearly identify the
type of error. The following errors may occur:
Type of error Possible cause Suggested solution
The LED is not
functioning.
The Wallbox
does not have a
power supply.
The power supply is interrupted: Check the upstream miniature
circuit breaker in the domestic power distribution and the inter-
nal residual current circuit breaker (see section “Maintenance.”
on page 15) and switch them back on if required. If the error re-
peats or occurs permanently, contact your local smart technical
support.
An internal fault
has occurred in
the Wallbox.
The Wallbox must be replaced. In this case, please contact your
local smart technical support.
The electric
vehicle is not
recognized.
The charg-
ing plug is
not properly
plugged into the
vehicle.
Remove the charging plug from the vehicle and plug it back in: If
the error continues to occur, please contact your local smart tech-
nical support.
Die LED shows
an error code.
The smart Wall-
box Home de-
tects a malfunc-
tion.
Restart the Wallbox by switching off the power supply via the
upstream miniature circuit breaker in your domestic power dis-
tribution and then back on again. If the error repeats or occurs
permanently, take the Wallbox out of operation (see below) and
contact your local smart technical support.

smart Wallbox Resolving errors 11
PLEASE NOTE!
Should the power supply for the Wallbox be faulty, contact the specialist electrical contractor who ins-
talled the device.
Taking the product out of and back into operation.
If required, you can take your smart Wallbox Home out of operation. Proceed as follows:
1. Switch off the upstream miniature circuit breaker in your domestic power distribu-
tion (connection to the electricity grid is interrupted).
2. Unlock the housing cover of the Wallbox 1using the housing cover key and remove
it.
3. Open the access flap in the electronic components cover 2and flick the pivot lever
of the residual current circuit breaker 3to the 0position.
4. Close the access flap in the electronic components cover 2, replace the housing
cover of the Wallbox 1and lock it.
Now, the smart Wallbox Home can no longer be used for charging.
To take the Wallbox back into operation at a later time, please proceed as follows:
1. Remove the housing cover of the Wallbox 1.
2. Open the access flap in the electronic components cover 2and flick the pivot lever
of the residual current circuit breaker 3to the Iposition (connection with the elec-
tricity grid is established).
3. Close the access flap in the electronic components cover 2, replace the housing cover of the Wallbox
1and lock it.
4. Switch on the upstream miniature circuit breaker in your domestic power distribution.
When the Wallbox is reconnected to the electricity grid, it will initiate the start-up procedure: This inclu-
des a test of the internal electronic components to ensure correct functioning.
The internal check routine is indicated by the LED display on the front of the smart Wallbox Home as fol-
lows.
LED display Description
The LED flashes white once ...
... and then pulsates blue.
The vehicle can now be connected for charging.
Frequently asked questions.
A few frequently asked questions regarding installation and operation of your smart Wallbox Home are
listed here. Please always read this section first before you contact your local technical support: Your
question may already be answered here.
Can I install the smart Wallbox Home myself?
> No, electrical installation of the smart Wallbox Home must always be carried out by a qualified specia-
list electrical contractor. Only then can electrically safe operation be guaranteed.
1
2
3

> Installing the smart Wallbox Home yourself can lead to a breach of warranty provisions and voids the
warranty protection for operating the Wallbox.
How must the smart Wallbox Home be protected electrically?
> All phases of the smart Wallbox Home must be protected in the domestic power distribution. Please al-
ways follow all local regulations for operating electrical devices.
The smart Wallbox Home is out of order (no LED display). How do I investigate the cause?
> If no vehicle is connected to the Wallbox, the multi-colored LED display of the Wallbox must pulsate blue.
Should this not be the case, please check the following:
1. The upstream miniature circuit breaker in your domestic power distribution
2. The internal residual current circuit breaker
Should these protection devices not show any obvious sign of malfunction, please contact your local
smart technical support.
The charging output of the smart Wallbox Home is lower than expected. What may be the cause?
> Please check first whether a limit to the charging output has been set in the vehicle (see the operating
manual of the vehicle to be charged).
> In some error scenarios, the internal safety circuits of the smart Wallbox Home are triggered so that
the current is being limited: In this case, the multi-colored LED display will pulsate green and flash
red once. However, charging operations can continue. Should the internal safety features be activated
repeatedly or permanently, please take the Wallbox out of operation (see page 11) and contact your
local smart technical support.
> Have the maximum charge current setting of the Wallbox checked and adjusted if necessary by a qua-
lified specialist electrical contractor (see the section 'Setup and test mode' in the comprehensive instal-
lation manual for the smart Wallbox Home).
Where can I order spare parts for the Wallbox?
> Should you need spare parts for your Wallbox, please contact your local smart technical support.
The key for opening the housing cover or for unblocking the charging procedure has been lost. Can I
order a replacement key?
> Two keys for unlocking the housing cover are included with the smart Wallbox Home. Two keys for the
key switch on the side of the box, which is used to unblock the charging procedure, are also included:
If both keys to the key switch have been lost and the key switch on the right hand side of the housing
is in the horizontal position, the Wallbox is blocked for charging operations and no further charging
procedures are possible. In case of loss of the housing cover key (Order No.: E290400) or key switch key
(Order No.: E390401) you can order replacements from:
> eMobility Support
> Phone [phone]
> Email [e-mail]
> You will need the serial number of your Wallbox for ordering replace-
ment keys for the key switch. You can find the serial number on the
product label on the underside of the housing.
Wallbox serial number

smart Wallbox Appendix 13
‡ Appendix.
Technical specifications.
Variant A0009066108
Compliance IEC 61851-1 / 61439-7
Power supply for supply cable sizes of up to 3 x 16 mm²
Rated voltage see product label
Rated current 30 A, 1-phase
Rated frequency 60 Hz
Max. output 7.2 kW
Charging connection Fixed charging cable with charging plug
according to IEC 62196-2 Type 1, ca. 6 m
Circuit-protection devices Type A 30 mA RCCB and DC-RCM, IΔn d.c. electronic
DC fault current detection ≥ 6 mA
Control / Customization Internal RS485 interface (interface for external charge
control, no access for users/installation technicians)
Upstream fuse C characteristic MCB, rated current according to power
supply and Wallbox setting but no more than 30 A
PE system TN-S
Operating temperature -30 to 50°C
Storage temperature -30 to 85°C
Relative humidity 5 to 95% (no condensation)
Class of protection I
Overvoltage category III
Degree of pollution 3
Rated insulation voltage (Ui) 4 kV
Rated impulse voltage (Uimp) 4 kV
Rated peak withstand current (Ipk) 6 kA
Rated short-time withstand current (Icw) 5 kA
Rated conditional short-circuit current (Icc) 6/10 kA (C tripping characteristic)
Rated diversity factor (RDF) 1.0
Degree of protection (housing) IP 55
Impact strength IK08
Dimensions (housing) 438 x 328 x 170 mm (H x W x D)
Maximum elevation ≤ 2,000 m AMSL (above mean sea level)
Weight per unit (net) approx. 8.5 kg
Weight per unit (gross) approx. 10 kg
05

Scale drawings and dimensions.
The smart Wallbox Home is delivered fully assembled and checked. All dimensions are indicated in the
scale drawings below.
Wallbox with fixed charging cable.
Plan and elevation (all dimensions in mm)
Standards & guidelines.
The smart Wallbox Home complies with the following standards and protection ratings:
General guidelines and laws.
Guideline Explanation
2014/35/EU Low voltage directive
2014/30/EU EMC Guideline
2011/65/EU RoHS 2 guideline
2012/19/EU WEEE Guideline
ElektroG Electrical and Electronic Device Statute
328
437
170
328
170
438

smart Wallbox Appendix 15
Device safety standards.
Standard Explanation
IEC 61851-1: 2017 Ed. 3.0 Conductive charging systems for electric vehicles – Part 1: General
requirements
IEC/TS 61439-7:2014 Part 7: Switching device combinations for specific applications such
as marinas, campgrounds, market squares, charging stations for
electric vehicles
IEC 61000-6-2:2016 Electromagnetic compatibility (EMC) – Part 6-2: Generic standards –
immunity standard for industrial environments
IEC 61000-6-
3:2006+AMD1:2010
Electromagnetic compatibility (EMC) – Part 6-3: Generic standards –
Emission standard for residential, commercial and light-industrial
environments
IEC 61000-6-7:2014 Electromagnetic compatibility (EMC) – Part 6-7: Generic standards –
Immunity requirements for equipment intended to perform functions
in a safety-related system (functional safety) in industrial locations
IEC 61851-21-2: 2018 Ed. 1.0 Conductive charging systems for electric vehicles – Part 21-2: EMC
requirements for off board electric vehicle charging systems
Classes of protection & degrees of protection.
Class of protection /
degree of protection Explanation
The device complies with IEC protection class 1.
IP 55
Degree of protection: complete protection against touch, protection
against dust in harmful quantities and against light water jets from
any angle (DIN EN 60529: 2014-09)
CE certification and compliance declaration.
The smart Wallbox Home carries the CE mark. The associated declaration of compliance is
available for download in electronic format at
www.yourwallbox.de/downloads/documents/Declaration_of_Conformity_Home_Advanced.pdf.
Maintenance.
After installation, your smart Wallbox Home is mostly maintenance-free. However, because the Wallbox
processes high electrical voltages internally, it is recommended to conduct a visual inspection of the
housing and check the externally accessible components and accessories at certain intervals (e.g. bian-
nually).

DANGER!
Never remove the internal electronic components cover of the smart Wallbox Home: Cleaning or mainte-
nance of components behind this cover is not necessary, and must under no circumstances be performed
by the user.
> Conduct a visual inspection of the housing surfaces as well as the charging cable holder and check for
damage.
> Conduct a visual inspection of the charging cable and ensure that cable and charging plug do not show
any visible damage or deformation.
Should you find any obvious damage during the above-mentioned checks, please contact your local smart
technical support. Have all damage repaired before continuing to operate the Wallbox. Until then, take the
Wallbox out of operation as described in section „Taking the product out of and back into operation.“ on
page 11.
> The smart Wallbox Home does not have a dedicated ON/OFF switch: If you want to take the Wallbox out
of operation, you must always switch the upstream domestic circuit breaker and the internal residual
current circuit breaker to the 0(OFF) position.
The proper functioning of the internal residual current circuit breaker must be checked
biannually to ensure it functions correctly during operation. Proceed as follows to test
the residual current circuit breaker:
1. Remove the housing cover of the Wallbox 1using the key provided.
2. Open the access flap 2.
3. Locate the button engraved Tor marked Test on the internal residual current cir-
cuit breaker 3:
4. Press the button: The residual current circuit breaker should now trip and flick its
pivot lever to the central position (connection to the power supply is interrupted).
5. Now flip the pivot lever of the residual current circuit breaker 3to the 0position
and then back to the Iposition.
6. Close the access flap 2, replace the housing cover 1and lock it using the key.
DANGER!
Should the residual current circuit breaker not trip during testing (pivot lever in the central position),
you must not continue to operate the Wallbox under any circumstances! Please take the Wallbox out of
operation by switching off the upstream miniature circuit breaker in the domestic power distribution
and the internal residual current circuit breaker to the (0OFF position) and contact smart technical
support.
Cleaning and care.
> The surface of the smart Wallbox Home can be cleaned with a dry cloth.
> For heavier soiling, use a mild detergent solution on a damp, well-wrung cloth.
> Do not use aggressive chemical cleaning agents, glass cleaners, waxes or solvents (such as cleaning
fluid or paint thinner) because they can dull the surfaces and displays on the device.
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