SMART Wallbox Home User manual

smart Wallbox Home
>> Operating Manual.

Important addresses.
Contact Daimler AG
Mercedesstraße 137
70327 Stuttgart, Germany
For technical issues, please contact your local smart technical support.
Version 1.0, smart-UM_Home-2018-11-30 Article No.: 0301711
This manual, in its entirety or in parts, must not be reproduced, stored electronically or otherwise trans-
mitted electronically, electrically, mechanically, optically, chemically, by photocopy or as an audio recor-
ding without express written permission.

Contents.
ii Important addresses.
01
1 Important information.
1 About this manual.
1 Safety notices in this manual.
2 Safety notices on the device.
2 General safety information.
3 General product information.
3 User information.
02
5 Introduction.
5 Introducing the product.
5 Unpacking and components included.
6 Identifying your model variant.
03
7 Charging procedure.
7 Charging procedure using the smart Wallbox Home.
04
9 Resolving errors.
9 Error messages during the charging procedure.
10 Operational malfunctions and solutions.
11 Taking the product out of and back into operation.
11 Frequently asked questions.
05
13 Appendix.
13 Technical specifications.
14 Scale drawings and dimensions.
14 Standards & guidelines.
15 CE certification and compliance declaration.
15 Maintenance.
16 Cleaning and care.
17 Trademarks.
17 Intellectual Property & Copyright.
17 Disposal advice.

smart Wallbox Important information 1
‡ Important information.
About this manual.
This manual documents the steps and options necessary for setup, use and taking out of operation of your
smart Wallbox Home. Certain sections of this manual are specially formatted for quick and easy reference.
Descriptions listing equally valid options (as is the case here) are indicated by bullet points.
> Descriptions that describe performing a function are shown in the form of numerical lists indicating the
order of the individual working steps.
Please make sure you read this manual, as it contains important information for use of the Wallbox with
your smart vehicle. Please especially follow all operational and safety notices that are printed in this
manual.
Keep this manual in a safe place for future reference. In case the Wallbox is operated by several users, the
contents of this manual, and the safety notices in particular, must always be passed on to each individual
user or made available to them.
All dimensions in this manual are in millimeters. Where necessary, the scale is indicated for each illust-
ration.
Please note that all technical details, specifications and design characteristics of the product may be
changed without prior notice.
Safety notices in this manual.
In particular, the warnings and safety measures in this manual that are marked as follows must be adhe-
red to. The symbols carry the following meanings:
DANGER!
Sections marked with this symbol draw attention to electrical voltages that represent a danger to life
and limb: Actions contrary to these safety notices may lead to severe or fatal injury. Actions marked with
this symbol must not be carried out under any circumstances.
CAUTION!
Sections marked with this symbol draw attention to further hazards that may lead to damage to the
Wallbox itself or to other electric devices. Actions marked with this symbol must be carried out with
special care.
PLEASE NOTE!
Sections marked with this symbol draw attention to further important information and special features
that are necessary for the reliable operation of the device. Actions marked with this symbol should be
carried out as required.
01

Safety notices on the device.
Further operational and safety notices are provided on the outside of the housing and on the electronic
components cover inside the Wallbox. These symbols carry the following meanings:
WARNING!
Please ensure that you first read the operating manual included with the smart Wallbox Home, espe-
cially before you remove the housing cover of your Wallbox.
WARNING!
After opening the housing, dangerous voltages may be present on the inside of the Wallbox as well as on
components you are able to touch.
General safety information.
Please pay attention to the following points:
> Read this manual carefully.
> Heed all warnings.
> Follow all instructions.
> The wallbox must be installed, connected and approved for operation according to local regulations and
conditions by a qualified specialist electrical contractor.
> Please ensure that minimum clearances of 50 cm are kept on all sides of the Wallbox after installation.
> Never remove the electronic components cover inside the smart Wallbox Home housing cover: Cleaning
or maintenance of components behind this cover are not necessary, and must under no circumstances
be performed by the user.
> The smart Wallbox must only be operated with the housing cover closed and locked: Before charging,
ensure that the housing cover is properly locked.
> Only use accessories intended and sold for the device by smart.
> Do not operate this Wallbox in close vicinity to running water or water jets: However, the smart Wallbox
Home is sufficiently protected against water splashes and sprays according to the respective degree of
protection.
> The smart Wallbox Home must not be operated in areas subject to flooding.
> The smart Wallbox Home must not be operated in explosive atmosphere areas (EX areas).
> The smart Wallbox Home must not be covered with stickers or other objects or materials to ensure suf-
ficient air circulation at all times.
> No liquids, objects or receptacles containing liquids must be placed on the housing.
> Please note that operating a radio transmitter in the immediate vicinity (< 20 cm) of the Wallbox may
lead to malfunctions and should therefore be avoided.
> This device is not intended to be used by persons with limited physical, sensory or mental abilities
(including children) and/or who lack knowledge, unless they are supervised by someone responsible for
their safety or have received instructions from such a person on how to use the device.
> Children must be supervised so that they do not play with the device.

smart Wallbox Important information 3
> Please note that the smart Wallbox Home may be installed and operated at elevations of max. 2,000 me-
ters AMSL (above mean sea level).
General product information.
This smart Wallbox Home represents the current state of technology and complies with all current tech-
nical safety requirements, guidelines and standards. The safety information provided in this manual
serves to ensure the proper and safe operation of the device. Disregard of or actions contrary to the safety
information and instructions contained in this manual may lead to electric shock, fire and/or severe in-
jury. Malfunctions affecting the safety of persons, connected electric devices or the device itself must be
resolved by a specialist electrical contractor.
Should a malfunction occur with the Wallbox, please always contact the company that carried out the
installation first. If the malfunction can still not be resolved, please contact your local smart technical
support.
Always contact smart technical support if:
> the housing has been damaged mechanically,
> the housing cover has been removed or can no longer be closed or locked,
> it becomes obvious that sufficient protection against water and/or foreign objects entering the device
is no longer possible,
> there is functional or visible damage to the fixed charging cable,
> or the Wallbox does not function properly or has been otherwise damaged.
DANGER!
Should you detect damage to the housing or charging cable, you must take the Wallbox out of operation
immediately via the upstream miniature circuit breaker in your domestic power distribution and the
internal residual current circuit breaker: No further use of the Wallbox is permitted in this case! Please
contact your local smart technical support!
User information.
To operate your Wallbox, please note these instructions:
> The device must always be connected to the protective earth conductor of your electricity supply. The
protective earth connection will be made and checked by the installing contractor. After installation,
only qualified specialist electrical contractors may make changes.
> The Wallbox should not be operated in areas of high pedestrian traffic. Installation along thoroughfares
and marked escape routes should be especially avoided.
> When there is no charging procedure under way, the charging plug should always be attached to the
storage holder on the side of the Wallbox to avoid trip hazards.
> Please note that the fixed charging cable of the smart Wallbox Home must not be extended with connec-
tors, adapter cables or in any other way during operation.
> Ensure that the rated voltage and rated current of the device comply with the parameters of your local
electricity grid and that the rated output is not exceeded during the charging procedure.

> At all times comply with local safety regulations for the country in which you operate the Wallbox.
> To disconnect the Wallbox completely from the electricity grid, the power supply must always be inter-
rupted using the upstream miniature circuit breaker in the domestic power distribution and the inter-
nal residual current circuit breaker.
> Never operate the Wallbox in a confined space. In particular, you must ensure that the vehicle can be
parked at a suitable distance from the Wallbox and connected without any strain on the charging cable.
> A parking spot for the vehicle must be planned for in the area in front of the Wallbox. The distance bet-
ween vehicle and Wallbox should be at least 50 cm and no more than ca. 5 m.
> Make sure that the Wallbox housing cover is always closed and locked when in use. Keep the key for
unlocking the cover in a place that is only accessible to authorized users.
> Under no circumstances remove the internal electronic components cover located behind the housing
cover of the Wallbox.
> You must not under any circumstances make any changes to the housing or the internal wiring of the
Wallbox: Any disregard of this instruction represents a safety risk, fundamentally breaches the gua-
rantee provisions and may void the warranty with immediate effect.
> Only have qualified, specialist personnel install or uninstall the device. No parts to be maintained by
the user are located inside the device.

smart Wallbox Introduction 5
‡ Introduction.
Thank you for choosing this Wallbox to charge your smart electric vehicle. With the smart Wallbox Home,
you have decided on an innovative and future proof solution.
The smart Wallbox Home combines progressive and pleasing design with intuitive functionality and is
engineered for domestic as well as semi-public applications.
smart Wallboxes are manufactured in Germany and comply with all regulations and norms for the char-
ging of electric vehicles applicable throughout Europe according to IEC 61851-1, Mode 3: Please refer also
to the section on „Standards & guidelines.“ on page 14.
Introducing the product.
Your smart Wallbox Home allows you to comfortably and safely charge electric vehicles according to IEC
61851-1, Mode 3 and is designed for the shortest possible charging times.
We place the highest value on user safety in all our products. For this purpose, your Wallbox features an
internal Type A residual current circuit breaker and integrated DC fault current detection which, in com-
bination with the protective measures of your domestic power supply and of your electric vehicle effec-
tively protects from short circuit, electric shock and other operational hazards.
The Wallbox is especially easy to operate during everyday use: A multi-colored LED display on the front
of the Wallbox allows you to check the current operating status at any time. Should a malfunction occur,
you can identify the cause by the specific error code displayed by the multi-colored LED without having
to open the housing of the Wallbox. After being taken into operation by a specialist contractor, the smart
Wallbox Home is ready for charging at any time, while each charging process must be separately autho-
rized via the integrated key switch.
A common characteristic of all Wallboxes is the space-saving housing, which effectively protects the in-
ternal electric circuits against environmental influences and unauthorized access. In principle, all model
variants of the Wallbox must be installed and taken into operation by a specialist electrical contractor.
Please contact your local smart partner with any queries you may have.
Unpacking and components included.
Your smart Wallbox Home is delivered in an extremely sturdy carton, including a range of accessory com-
ponents required for proper operation. Therefore, please check immediately after unpacking whether the
following components are included:
Component Quantity Description
Wallbox 1
Charging station consisting of housing base with integrat-
ed electronic unit, internal electronic components cover and
housing cover
smart Wallbox
Home
DE »Sicherheitshin weise&
Kurzanleitung. BG »Ука зания за безопасности кратко ръководство.
EN »Safet yinformation &
QuickStart Guide . GR »Οδηγίες ασφαλείας & Συνοπτικό εγχειρίδιο.
FR »Consignes de sécurité &
Guidede prise en main.HR » Sigurnosne napomene i kratkeupute.
IT »Avvert enze disicurezza &
brevii struzioni.PL » Wskazówki bezpieczeństwa & Skróconainstrukcja o bsługi.
NL »Veili gheidsinstructies &
verkorte handleiding. RO » Indicaţii de sigur anţă& scurtîndrumar.
PT »Indic açõesde segurança e
GuiaRápido. RU
»Указания по технике
безопасности& краткое
руководство.
ES »Indic acionesde seguridad &
guíarápida. SK » Bezpečn ostnépokyny & stručnýn ávod.
DK »Sikkerhedsanv isninger&
Kortvejledning. SI » Varnostni napotki in kratka navodila.
FI »Tur vallisuusohjeet &
pikaopas. CS »Bezpečn ostnípokyny & zkrácenýn ávod.
NO »Sikkerhe tsanvisningerog
hurtigreferanse. TR » Güvenlik bilgileri ve hızlı başlangıçkılavuzu .
SE »Säker hetsanvisningaroch
snabbguide. HU »Bi ztonsági tudnivalóké s rövidútmut ató.
ET »Ohutusjuhised ja l ühijuhend. ZH »安全信息与 快速入门指南.
LV »Drošības norādījumi un ātro
uzziņurokasgrāmata.JP »»安全情報および»クイックス
タートガイド.
LT »Saugos nurodymai ir
trumpasnaudojimo vad ovas. TW »安全資訊及 快速入門指南.
Quick start
guide 1 Quick start guide including safety notices in printed form
02

Component Quantity Description
Installation
kit 1
Set of fixings for wall mounting, consisting of 2 x 4 chip-
board screws as well as matching wall plugs, keys for key
switch (2 pcs.), keys for locking the housing cover (2 pcs.),
drilling template
Should one or more components be missing after unpacking, please contact your local smart distributor
immediately.
PLEASE NOTE!
The carton in which the smart Wallbox Home is delivered offers optimal protection against external in-
fluences during transport and storage. If possible, keep this carton and use it to pack the smart Wallbox
Home, should you need to send it to the manufacturer or otherwise transport it because of a malfunction
or similar.
Identifying your model variant.
The smart Wallbox is available in a range of model variants that are mechanically and electrically tailored
to different application profiles. A product sticker with the specific smart product identification number is
located on the underside of the Wallbox. Please check the product sticker to ensure that the model variant
you have installed is the one described in this manual.
For identification, the model code (A 000 906 XX XX) as well as the
power supply ratings (voltage, frequency, current) indicated below
it are especially relevant.
The following Wallbox model variant is the subject of this manual:
Model Power supply Variant
A0009066108 see product label Fixed charging cable according to IEC 62196-2 Type 1, ca. 6 m;
charging output 7.2 kW
CAUTION!
The information and technical specifications contained in this manual relate exclusively to the model
variant listed in this manual and must not be transferred to other Wallbox models: These variants come
with their own manuals where necessary.