SMART PCM11-i5 User manual

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Cover
SMART OPS PC modules
with Windows® 10 Pro
USER GUIDE
PCM11-i5 (PCM11-1) |PCM11-i7v (PCM11-2) |PCM8-i5 (PCM8-1) |PCM8-i7v (PCM8-2)

smarttech.com/kb/171747 2
Learn more
This guide and other resources for SMART OPS PC modules are available in the
Support section of the SMARTwebsite (smarttech.com/support). Scan this QRcode to
view these resources on your mobile device.
Licenses
The terms HDMI and HDMI High-Definition Multimedia Interface, and the HDMI logo are trademarks or registered trademarks of HDMI
Licensing LLC in the United States and other countries.
The Bluetooth word mark is owned by the Bluetooth SIG, Inc. and any use of such marks by SMART Technologies ULC is under license.
Trademark notice
SMARTBoard, SMARTNotebook, SMARTTeamWorks, SMARTMeetingPro, smarttech, the SMART logo and all SMART taglines are trademarks or registered trademarks of
SMARTTechnologiesULC in the U.S. and/or other countries. Microsoft and Windows are either registered trademarks or trademarks of Microsoft Corporation in the United States
and/or other countries. Intel and Core are trademarks of Intel Corporation in the U.S. and/or other countries. All other third-party product and company names may be trademarks of
their respective owners.
Copyright notice
© 2021SMARTTechnologiesULC. All rights reserved. No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system or translated into any
language in any form by any means without the prior written consent of SMARTTechnologiesULC. Information in this manual is subject to change without notice and does not
represent a commitment on the part of SMART.
This product and/or use thereof is covered by one or more of the following U.S. patents:
www.smarttech.com/patents
November 1, 2021

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Important information
Federal Communication Commission
interference statement
FCC
Suppliers Declaration of Conformity
Unique Identifier: PCM8-1, PCM8-2, PCM11-1, PCM11-2
Responsible Party – US Contact Information
SMART Technologies Inc.
2401 4th Ave., 3rd Floor
Seattle, WA 98121
[email protected]
This device complies with Part 15 of the FCC Rules. Operation is
subject to the following two conditions:
1. This device may not cause harmful interference, and
2. This device must accept any interference received,
including interference that may cause undesired
operation.
NOTE
This equipment has been tested and found to comply with the
limits for a Class A digital device, pursuant to part 15 of the
FCC Rules. These limits are designed to provide reasonable
protection against harmful interference when the equipment is
operated in a commercial environment. This equipment
generates, uses, and can radiate radio frequency energy and,
if not installed and used in accordance with the instruction
manual, may cause harmful interference to radio
communications. Operation of this equipment in a residential
area is likely to cause harmful interference in which case the
user will be required to correct the interference at his own
expense
CAUTION
Any changes or modifications not expressly approved by the
party responsible for compliance could void the user’s
authority to operate this equipment.
Restriction
Operations in the 5.15-5.25GHz band are restricted to indoor
usage only.
IEEE 802.11b or 802.11g operation of this product in the USA is
firmware limited to channels 1 through 13.
Radiation exposure statement
This equipment complies with FCC radiation exposure limits set
forth for an uncontrolled environment. This equipment should be
installed and operated with minimum distance of 20 cm between
the antenna of this device and all nearby persons. This
transmitter must not be co-located or operated in conjunction
with any other antenna or transmitter
EU Declaration of Conformity
Hereby SMART Technologies ULC declares that the OPS PCM8
and PCM11 are in compliance with Directive 2014/53/EU.
The full text of the EU declaration of conformity is available at the
following internet address: smarttech.com/compliance.
WARNING
Operation of this equipment in a residential environment this
equipment may could cause radio interference.
The frequency band and the maximum transmitted power in the
EU are listed below:
Transmitting Band (MHz) Maximum Transmit Power
(conducted dBm)
2402-2483.5 21
5150-5350 21
5470-5725 21
5475-5875 21
Restrictions in:
AT/BE/BG/CZ/DK/EE/FR/DE/IS/IE/IT/EL/ES/CY/LV/LI/LT/LU/HU/M
TNL/NO/PL/PT/RO/SI/SK/TR/FI/SE/CH/UK/HR – 5150MHz-
5350MHZ is for indoor use only.
Microsoft® statement regarding
Windows®10 operating system
Windows 10 is automatically updated, which is always enabled.
ISP fees may apply. Additional requirements may apply over time
for updates.

Important information
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Innovation, Science and Economic
Development Canada statement
This device complies with RSS-247 of the Innovation, Science
and Economic Development Canada Rules. Operation is subject
to the following two conditions:
1. This device may not cause harmful interference, and
2. This device must accept any interference received,
including interference that may cause undesired
operation.
CAUTION
(i) the device for operation in the band 5150-5250 MHz is only
for indoor use to reduce the potential for harmful interference
to co-channel mobile satellite systems;
(ii) the maximum antenna gain permitted for devices in the
bands 5250-5350 MHz and 5470-5725 MHz shall comply with
the e.i.r.p. limit; and
(iii) the maximum antenna gain permitted for devices in the
band 5725-5825 MHz shall comply with the e.i.r.p. limits
specified for point-to-point and non point-to-point operation
as appropriate.
(iv) Users should also be advised that high-power radars are
allocated as primary users (i.e., priority users) of the bands
5250-5350 MHz and 5650-5850 MHz and that these radars
could cause interference and/or damage to LE-LAN devices.
Radiation exposure statement
This equipment complies with ISED radiation exposure limits set
forth for an uncontrolled environment. This equipment should be
installed and operated with minimum distance of 20 cm between
the antenna of this device and all nearby persons. This
transmitter must not be co-located or operated in conjunction
with any other antenna or transmitter.
Innovation, Science et Développement
économique Déclaration du Canada
Cet appareil est conforme à la norme ISED CNR-247 pour les
appareils radio agréés.Son fonctionnement est soumis aux deux
conditions suivantes:
1. Le dispositif ne doit pas produire de brouillage
préjudiciable, et
2. Ce dispositif doit accepter tout brouillage reçu, y compris
un brouillage susceptible de provoquer un fonctionnement
indésirable
AVERTISSEMENT
(i) les dispositifs fonctionnant dans la bande 5 150-5 250 MHz
sont réservés uniquement pour une utilisation à l’intérieur afin
de réduire les risques de brouillage préjudiciable aux
systèmes de satellites mobiles utilisant les mêmes canaux;
(ii) le gain maximal d’antenne permis pour les dispositifs
utilisant les bandes 5 250-5 350 MHz et 5 470-5 725 MHz doit
se conformer à la limite de p.i.r.e.;
(iii) le gain maximal d’antenne permis (pour les dispositifs
utilisant la bande 5 725-5 825 MHz) doit se conformer à la
limite de p.i.r.e. spécifiée pour l’exploitation point à point et
non point à point, selon le cas.
(iv) De plus, les utilisateurs devraient aussi être avisés que les
utilisateurs de radars de haute puissance sont désignés
utilisateurs principaux (c.-à-d., qu’ils ont la priorité) pour les
bandes 5 250-5 350 MHz et 5 650-5 850 MHz et que ces
radars pourraient causer du brouillage et/ou des dommages
aux dispositifs LAN-EL.
Déclaration d’exposition aux radiations
Cet équipement est conforme aux limites d’exposition aux
rayonnements ISED établies pour un environnement non
contrôlé.Cet équipement doit être installé et utilisé avec un
minimum de 20 cm de distance entre la source de rayonnement
et votre corps.Cet émetteur ne doit pas être co- implantés ou
exploités conjointement avec une autre antenne ou émetteur.
United Arab Emirates –
Telecommunications and Digital
Government Regulatory Authority (TDRA)
TRA
REGISTERED No: ER69829/19
DEALERNo: DA0076339/11
Equipment Name: Intel® Wi-Fi 6 AX200
Model: AX200NGW
TRA
REGISTERED No: ER69428/19
DEALERNo: DA0076339/11
Equipment Name: Intel Wi-Fi 6 AX201
Model: AX201NGW

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Contents
Important information 3
Chapter 1: Welcome 6
Chapter 2: Installing and using the SMARTOPSPCmodule 7
Viewing the OPS PC module input source 8
Connecting USB drives, peripherals, and otherdevices 9
Connecting external displays 10
Chapter 3: Troubleshooting 11
Appendix A: Connectors 12
PCM11 series 12
PCM8 series 14
Appendix B: Hardware environmental compliance 16
Waste Electrical and Electronic Equipment (WEEE) 16
Batteries 16
More information 16

Chapter 1
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Chapter 1: Welcome
SMART Open Pluggable Specification (OPS) PC
modules provide a hassle-free Windows 10 Pro solution1
based on IntelCore™ processors and are designed
specifically to work with SMART Board® interactive
displays. All OPS PC modules are Windows Hardware
Quality Labs (WHQL) certified and fully licensed with
Windows 10 Pro out of the box. Install the OPS PC
module in a SMART Board interactive display’s OPS slot
to provide a complete 4K UHD Windows 10 installation
at your fingertips, without the need for an external
device or additional cables.
Install familiar Windows software applications, such as
SMART Notebook® collaborative learning software,
SMART TeamWorks™ visual collaboration software, and
SMART Meeting Pro® software, and access the internet directly through your existing interactive display’s
network connection. Upgrades and service for the OPS PC module are easy to perform without removing
the interactive display from its mounting.
NOTE
OPS PC modules are available with customizable memory (RAM) and storage (SSD) on extended lead
times with minimum order quantity. Please contact your local sales representative for details.
1Windows 11 ready

Chapter 2
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Chapter 2: Installing and using the
SMARTOPSPCmodule
Viewing the OPS PC module input source 8
Connecting USB drives, peripherals, and otherdevices 9
Connecting external displays 10
You or your organization’s installers can install the SMART OPS PC module in a supported SMARTBoard
interactive display’s accessory slot following the OPS PC module’s installation instructions:
Series Installation instructions
PCM11 smarttech.com/kb/171775
PCM8 smarttech.com/kb/171544
You can then view the OPS PC module’s input on the display.
CAUTION
Do not install or remove the OPS PC module while the display is turned on. Ensure the power switch on
the back of the display beside the AC power inlet is in the OFF (O) position.
NOTE
For a list of SMARTBoard interactive displays in which you can install the OPS PC module, see the OPS PC
module’s specifications.
Series Specifications
PCM11 smarttech.com/kb/171761
PCM8 smarttech.com/kb/171429
TIP
You can install the SMART software that is included with the display on the OPS PC module. For more
information about installing software, see the software’s installation documentation.

Chapter 2
Installing and using the SMARTOPSPCmodule
smarttech.com/kb/171747 8
Viewing the OPS PC module input source
1. Open the display’s input source menu:
Display series iQ status Procedure
GX N/A Open the Side Toolbar menu by tapping and sliding either
of the Side Toolbar menu handles (located on either side
of the screen) towards the center of the screen, and then tap
the Input Source icon .
OR
Press the Input Source button on the remote control.
MX100 N/A Press the Input button on the front control panel or the
remote control.
MX (V2)
MX (V2) Pro
Enabled or
disabled
Press the Input button on the front control panel or the
remote control.
6000S
6000S Pro
7000R
7000R Pro
Enabled Tap the Home button below the screen, and
then tap Input .
OR
Press the Input button on the remote control.
6000S
6000S Pro
7000R
7000R Pro
Disabled Tap the Home button below the screen.
OR
Press the Home button or the Input button on the
remote control.
TIP
If you want the OPS PC module’s input source to appear
whenever you wake up the display, tap the star in the
upper-left corner of the OPS PC module’s thumbnail.
7000-V2
7000-V2 Pro
Enabled or
disabled
Tap the Home button at the bottom of the screen, and
then tap Input .
2. Select the OPS PC module input source.

Chapter 2
Installing and using the SMARTOPSPCmodule
smarttech.com/kb/171747 9
Connecting USB drives, peripherals, and
otherdevices
You can use USB drives, peripherals, and other devices with the OPS PC module by connecting those
devices to the OPS PC module’s USB 2.0 Type-A, USB 3.0 Type-A, and USB Type-C receptacles.
PCM11 series PCM8 series
Alternatively, you can connect USB devices to the USB receptacles on the display. For information about the
type and location of USB receptacles on the display, see the display’s documentation.
NOTE
Charge a maximum of five devices (PCM11 series) or two devices (PCM8 series) at a time using USB
receptacles.

Chapter 2
Installing and using the SMARTOPSPCmodule
smarttech.com/kb/171747 10
Connecting external displays
You can connect an external display to the HDMI out connector on the OPS PC module (rather than the
HDMI out connector on the display). This allows you to duplicate or extend the OPS PC module’s desktop to
the external display.
PCM11 series (HDMI 2.0 out) PCM8 series (HDMI 1.4 out)

Chapter 3
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Chapter 3: Troubleshooting
This chapter explains how to resolve common issues with the SMART OPS PC module. If the symptoms
you’re encountering aren’t covered below or the solutions to the symptoms don’t work, refer to the SMART
knowledge base (community.smarttech.com) for additional troubleshooting information.
Symptom Troubleshooting steps
The on-screen keyboard isn’t
visible.
lEnable the on-screen keyboard:
a. Select Start > Settings.
The Settings window appears.
b. Tap Ease of Access, and then tap Keyboard.
c. Enable Use the On-Screen Keyboard.
For more information, see Use the On-Screen Keyboard (OSK) to
type.
lEnable tablet mode:
Tap the notification icon in the bottom-right corner of the
screen and then select Tablet mode.
For more information, see Turn tablet mode on or off.
Windows 10 or the OPS PC
module isn’t responding.
lRestart the OPS PC module:
a. Press and hold the power button on the OPS PC module.
b. Wait two minutes.
c. Press the power button to turn on the OPS PC module.
lIf restarting the OPSPC module doesn’t resolve the issue, contact
SMART support.
There is an issue with
Bluetooth.
See Fix Bluetooth problems in Windows 10: FAQ.
There is an issue with the
network connection.
See Fix network connection issues in Windows.

Appendix A
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Appendix A: Connectors
PCM11 series 12
PCM8 series 14
PCM11 series
The following diagram and table present the connectors on the PCM11 series of SMART OPS PC modules:
No. Connector Connects to Notes
1 Stereo 3.5 mm Headphones or headsets See Analog audio cables and
connectors.
2 HDMI in External video source See HDMI cables and connectors.
3 HDMI out External display See Connecting external displays
on page10 and HDMI cables and
connectors.

Appendix A
Connectors
smarttech.com/kb/171747 13
No. Connector Connects to Notes
4 USB Type-C (×2) Supported USB drives,
peripherals, and other devices
See Connecting USB drives,
peripherals, and otherdevices on
page9 and USB cables and
connectors.
5 USB 3.0 Type-A (×2) Supported USB drives,
peripherals, and other devices
See Connecting USB drives,
peripherals, and otherdevices on
page9 and USB cables and
connectors.
6 RJ45 [N/A] The OPS PC module uses the
SMARTBoard interactive display’s
network connection (if available), so
you typically don’t need to connect
the OPS PC module directly to a
network.
7 USB 2.0 Type-A Supported USB drives,
peripherals, and other devices
See Connecting USB drives,
peripherals, and otherdevices on
page9 and USB cables and
connectors.

Appendix A
Connectors
smarttech.com/kb/171747 14
PCM8 series
The following diagram and table present the connectors on the PCM8 series of SMART OPS PC modules:
No. Connector Connects to Notes
1 USB Type-C Supported USB drives,
peripherals, and other devices
See Connecting USB drives,
peripherals, and otherdevices on
page9 and USB cables and
connectors.
2 USB 2.0 Type-A (×2) Supported USB drives,
peripherals, and other devices
See Connecting USB drives,
peripherals, and otherdevices on
page9 and USB cables and
connectors.
3 USB 3.0 Type-A (×2) Supported USB drives,
peripherals, and other devices
See Connecting USB drives,
peripherals, and otherdevices on
page9 and USB cables and
connectors.
4 RJ45 [N/A] The OPS PC module uses the
SMARTBoard interactive display’s
network connection (if available), so
you typically don’t need to connect
the OPS PC module directly to a
network.

Appendix A
Connectors
smarttech.com/kb/171747 15
No. Connector Connects to Notes
5 HDMI out External display See Connecting external displays
on page10 and HDMI cables and
connectors.
6 Stereo 3.5 mm out External speakers or
headphones
See Analog audio cables and
connectors.
7 Stereo 3.5 mm in Microphone See Analog audio cables and
connectors.

Appendix B
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Appendix B: Hardware environmental compliance
SMARTTechnologies supports global efforts to ensure that electronic equipment is manufactured, sold, and
disposed of in a safe and environmentally friendly manner.
Waste Electrical and Electronic Equipment (WEEE)
Electrical and electronic equipment and batteries contain substances that can be harmful to the
environment and to human health. The crossed-out wheeled bin symbol indicates that products
should be disposed of in the appropriate recycling stream and not as regular waste.
Batteries
The OPS PC module contains a CR2032 coin cell battery. Recycle or dispose of batteries properly.
Perchlorate material
Battery contains perchlorate material. Special handling may apply. See
dtsc.ca.gov/hazardouswaste/perchlorate.
More information
See smarttech.com/compliance for more information.

SMARTTECHNOLOGIES
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smarttech.com/kb/171747