SMART OPS PC User manual

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SMART OPS PC modules
with Windows® 10 Pro
USER GUIDE
PCM8-i5 |PCM8-i7v

smarttech.com/kb/171747 2
Learn more
This guide and other resources for SMART OPS PC modules are available in the
Support section of the SMARTwebsite (smarttech.com/support). Scan this QRcode
to view these resources on your mobile device.
Microsoft® statement regarding Windows® 10 operating system
Windows 10 is automatically updated, which is always enabled. ISP fees may apply. Additional requirements may apply over time for updates.
Trademark notice
SMARTBoard, SMARTNotebook, SMARTTeamWorks, SMARTMeetingPro, smarttech, the SMART logo and all SMART taglines are trademarks or registered trademarks of
SMARTTechnologiesULC in the U.S. and/or other countries. Microsoft and Windows are either registered trademarks or trademarks of Microsoft Corporation in the United
States and/or other countries. Intel and Core are trademarks of Intel Corporation in the U.S. and/or other countries. The Bluetooth word mark is owned by the Bluetooth SIG, Inc.
and any use of such marks by SMART Technologies ULC is under license. The Adopted Trademarks HDMI and HDMI High-Definition Multimedia Interface are trademarks or
registered trademarks of HDMI Licensing Administrator, Inc. in the United States and other countries. All other third-party product and company names may be trademarks of
their respective owners.
Copyright notice
© 2021SMARTTechnologiesULC. All rights reserved. No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system or translated into
any language in any form by any means without the prior written consent of SMARTTechnologiesULC. Information in this manual is subject to change without notice and does not
represent a commitment on the part of SMART.
This product and/or use thereof is covered by one or more of the following U.S. patents:
www.smarttech.com/patents
March 3, 2021

User guide
SMART OPS PC modules
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Welcome
SMART Open Pluggable Specification (OPS) PC
modules provide a hassle-free Windows 10 Pro
solution based on the latest eighth generation
Intel® Core™ processors, and are designed specifically
to work with SMART Board® interactive displays.
Available in two standard configurations, all OPS PC
modules in the PCM8 series are WHQL (Windows
Hardware Quality Labs) certified and fully licensed
with Windows 10 Pro out of the box. Install the OPS PC
module in a SMART Board interactive display’s OPS
slot to provide a complete 4K UHD Windows 10
solution at your fingertips, without the need for an
external device or additional cables.
Install familiar Windows software applications such as
SMART Notebook® collaborative learning software,
SMART TeamWorks™ visual collaboration software, and SMART Meeting Pro® software, and access the
internet directly through your existing interactive display’s network connection. Upgrades and service for
the OPS PC module can be easily performed without removing the interactive display from its mounting.
Installing and using the SMART OPS PC module
You or your organization’s installers can install the SMART OPS PC module in a supported SMARTBoard
interactive display’s accessory slot following the OPS PC module’s installation instructions
(smarttech.com/kb/171544). You can then view the OPS PC module’s input on the display.
CAUTION
Do not install the OPS PC module or remove it from the accessory slot while the display is turned on.
Ensure the power switch on the back of the display beside the AC power inlet is in the OFF (O) position.
NOTE
For a list of SMARTBoard interactive displays in which you can install the OPS PC module, see the
SMART OPC PC modules (PCM8 series) specifications (smarttech.com/kb/171429).

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SMART OPS PC modules
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TIP
You can install the SMART software that is included with the display on the OPS PC module. For more
information about installing software, see the software’s installation documentation.
Viewing the OPS PC module input source
1. Open the display’s input source menu:
Display series iQ status Procedure
MX100 N/A Press the Input button on the front control panel or the
remote control.
MX (V2)
MX (V2) Pro
Enabled or
disabled
Press the Input button on the front control panel or the
remote control.
6000S
6000S Pro
7000R
7000R Pro
Enabled Tap the Home button below the screen, and
then tap Input .
OR
Press the Input button on the remote control.
6000S
6000S Pro
7000R
7000R Pro
Disabled Tap the Home button below the screen.
OR
Press the Home button or the Input button on the
remote control.
TIP
If you want the OPS PC module’s input source to appear
whenever you wake up the display, tap the star in the
upper-left corner of the OPS PC module’s thumbnail.
7000-V2
7000-V2 Pro
Enabled or
disabled
Tap the Home button at the bottom of the screen,
and then tap Input .
2. Select the OPS PC module input source.

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SMART OPS PC modules
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Connecting USB drives, peripherals, and other devices
You can use USB drives, peripherals, and other devices with the OPS
PC module by connecting those devices to the USB 2.0 Type-A, USB
3.0 Type-A, and USB Type-C receptacles on the OPS PC module.
Alternatively, you can connect USB devices to the USB receptacles on the display. For information on the
type and location of USB receptacles on the display, see the display’s documentation.
Connecting external displays
You can connect an external display to the HDMI 1.4 out connector on
the OPS PC module (rather than the HDMI out connector on the display).
This allows you to duplicate or extend the OPS PC module’s desktop to
the external display.

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SMART OPS PC modules
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Troubleshooting
This section explains how to resolve common issues with the SMART OPS PC module. If the symptoms
you’re encountering aren’t covered below or the solutions to the symptoms don’t work, refer to the SMART
knowledge base (community.smarttech.com) for additional troubleshooting information
Symptom Troubleshooting steps
The on-screen keyboard isn’t
visible.
lEnable the on-screen keyboard:
a. Select Start > Settings.
The Settings window appears.
b. Tap Ease of Access, and then tap Keyboard.
c. Enable Use the On-Screen Keyboard.
For more information, see Use the On-Screen Keyboard (OSK) to
type.
lEnable tablet mode:
Tap the notification icon in the bottom-right corner of the
screen and then select Tablet mode.
For more information, see Turn tablet mode on or off.
Windows 10 or the OPS PC
module is unresponsive.
lRestart the OPS PC module:
a. Press and hold the power button on the OPS PC module.
b. Wait two minutes.
c. Press the power button to turn on the OPS PC module.
lIf restarting the OPSPC module doesn’t resolve the issue, contact
SMART support.
There is an issue with
Bluetooth.
See Fix Bluetooth problems in Windows 10: FAQ.
There is an issue with the
network connection.
See Fix network connection issues in Windows.

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Connectors
The following diagram and table present the connectors on the SMART OPS PC module:
No. Connector Connects to Notes
1 USB Type-C Supported USB drives,
peripherals, and other
devices
See Connecting USB drives,
peripherals, and other devices on
page5 and USB cables and
connectors.
2 USB 2.0 Type-A (×2) Supported USB drives,
peripherals, and other
devices
See Connecting USB drives,
peripherals, and other devices on
page5 and USB cables and
connectors.
3 USB 3.0 Type-A (×2) Supported USB drives,
peripherals, and other
devices
See Connecting USB drives,
peripherals, and other devices on
page5 and USB cables and
connectors.
4 RJ45 [N/A] The OPS PC module uses the
SMARTBoard interactive display’s
network connection (if available), so
you typically don’t need to connect
the OPS PC module directly to a
network.
5 HDMI out External display See Connecting external displays
on page5 and HDMI cables and
connectors.

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No. Connector Connects to Notes
6 Stereo 3.5 mm out External speakers or
headphones
See Analog audio cables and
connectors.
7 Stereo 3.5 mm in Microphone See Analog audio cables and
connectors.