smartmotion pacer User manual

User Manual

Contents
1. Contents of shipping carton
2. Assembly instructions
3. Safe Riding Recommendations
4. Maintenance & Adjustment
6. Do’s and Don’ts
7. Display Panel
8. Display Panel Controls
9. Battery instructions
10. Warranty
11. Service Checklist
12. Service Record
13. Conformity
User Manual 1. Carton Contents
In the Pacer
1. Smartmotion electric bicycle
2. Battery charger
3. 2X Pedals
4. 2X keys for battery lock
5. Front wheel quick release axle
6. Front light
7. Elastic strap
In the Catalyst
1. Smartmotion electric bicycle
2. Battery charger
3. 2X Pedals
4. 2X keys for battery lock
5. Front wheel quick release axle
Congratulations for purchasing a Smartmotion ebike!
Please read this guide fully BEFORE using your electric
bike.
This manual is not intended to be an extensive reference
book about service, maintenance and/or
repairs. Please consult your Smartmotion dealer for ser-
vice and technical support.

1. Unpack
Do not activate the brakes until the bike is
fully assembled. Squeezing brake levers
while calipers have no disc rotor between
them can damage the brakes.
2. Fork
a. Slide the handle bar stem into the steering tube,
then fasten the centre screw using the 6mm allen
key to 6-8N.M. Turn the stem it to align it with the
forks correctly, then tighten the side pinch bolts to
6-8N.M. with a 5mm allen key to hold the stem in
the correct position.
b. Loosen the handle bar angle the four handlebar
clamp bolts and rotate the handlebar to make sure
the brake lever, shift lever and switch positions
are at the correct angle. Finally fasten the angle
adjusting bolt to 6-8N.M
2. Assembly Instructions 2. Assembly Instructions
To Prepare
It is highly recommended that a trained and qualied
bicycle mechanic assembles your bike. Your bike is 85%
We recommend that you familiarise yourself
with the bike parts before assembling. Gather all
required tools. Be sure to work in a clean, dry space
with plenty of room. You might wish to lay down a
tarpaulin or old blanket to protect the bike during
frame on a block or sturdy box under the battery
housing to work with it in an upright position.
Please watch the balance when installing wheels.
assembly. You may nd it helpful to stand the bike
assembled in its carton, and the following steps must
be taken to ensure it is ready and safe to ride
Unpack the protective cover, take the front wheel
then carefully lift the electric bikes out from the
carton(two people recommended forthis task).
and mudguard out of protection. Carefully stand
the bike upright,resting on it’s fork then installing
wheels.

2. Assembly Instructions
4. Seat
Release the seat post clamp lever and set the
seat post height to the position which is suitable
for you to comfortably reach the ground when you
are sitting on the bike, then refasten the seat post
clamp. The maximum height should be within the
max height markings on the seatpost.
5. Pedals
Attach the pedals to the cranks, paying attention
to the “L” or “R” marked on the pedal axles. Note:
the pedals have opposing threads – screw in the left
pedal counterclockwise and screw in the right pedal
clockwise. Install L pedal counterclockwise and the
right pedal clockwise.
2. Assembly Instructions
3. Front wheel
Assemble the front wheel quick release axle by
pushing it through the hollow hub, making sure that
one spring is on each side of the hub. Then screw
on the end nut several turns. Next, carefully lift the
correctly into the disc calipers (this job is best with 2
and try to close the quick release lever. Loosen or
tighten the nut until it takes the correct amount of
force to close the lever. It should be hard to close,
but not so hard you cannot fully close it. It must fully
close (as in picture) otherwise the wheel may come
loose, causing serious injury. Note: if you are not well
trained in cycle assembly, this procedure must be
checked by a cycle technician.

2. Assembly Instructions
Pacer additional steps
2. Assembly Instructions
Pacer additional steps
6. Mudguard
Install the front mudguard and front light on the
front mudguard hanger mount on the inside or
outside of the fork then put the front light bracket
on. Put the bolt through the fork then fasten the
bolt with a 5mm allen key and 10mm spanner.
Then fasten the two mudguard stays to the forks.
Finally connect the light cable to the front light.
7. Light Connection
Finally connect the cable from the front light to the
cable connection coming out on the underside of
the down tube, making sure the arrows align before
pushing the connectors together.

3. Safe Riding Recommendations
.
3. Safe Riding Recommendations
-
Pre-ride Checklist
Please make sure the brake lever sequence is
correct for your country before riding. In UK, NZ
and Australia the left brake lever is for rear brake
and the right brake is for the front brake. In all
other countries it is the other way: left for front,
right for rear.
Check the tyres for any visible damage.
Check tyre pressures are 40-60psi(275-410KPA),
and adjust ifnecessary.
Check brake functions, cable tension, pad
clearance, etc.
Check all electronic functions are ok (functions
detailed later in this manual).
working (detailed later in manual).
Torque Settings
Check bolts are tightened according to the following
a. Brake Disc bolts 6-8N.M
b. Seat angle clamp bolt/s Refer to markings
c. Crank bolts 45N.M
d. Gear shifter bolts 4N.M
e. Rear carrier bolts 8N.M
f. Mudguard bracket nuts/bolts 8N.M
g. Handle bar clamp bolts 17-20N.M
h. Quick release axles. Measured torque not typically
used. Common industry practice is resistance at
lever half way through swing from open to fully
closed.
For all other nuts/bolts, the torque depends on the
thread diameter:
Note: make sure axle nuts are always done up tight
on both wheels as connections to the motor and the
dropouts can be damaged due to the axle spinning.
bicycle to anyone who is unfamiliar with it. The bicycle can
legally only be used on the road by a person aged 14 years or
over.
2. If you are in a country where wearing a cycle helmet is not
compulsory, we still strongly advise you to always wear one.
If you are unfamiliar with cycling, we also advise you to attend
your local SmartMotion dealer. Your e-bike is not a toy and
should be considered a serious mode of transport.
3. As with all bicycles it is important that you stay within safe
limits. If you feel you are traveling too quickly for the road
conditions you probably are, so slow down! High speed will
increase forces in the case of an accident and increase the
possibility of injury.
4. Test your brakes prior to using the bike every time you use
it and remember the bike will not stop as quickly in wet or icy
conditions as it would on a dry road.
5. Check the tyres, rims, pedals, stem, cables, chain, etc for
general condition regularly.
at dusk, at night, or at other times of poor visibility. If you must
ride under these conditions, check and be sure you comply
with all local laws about night riding; follow the rules of the
road. Take the following additional precautions: make sure that
your bicycle is equipped with correctly positioned and securely
moves will help you get the attention of approaching motorists,
anything else you are carrying on your bicycle doesn’t obstruct
do so.
heeding the seat manufacturer’s safety instructions and that
the combined weight of the seat and child do not exceed the
8. You must not leave the bike unattended or use the kickstand
to stand the bike without your support when a child is in the
rear seat as the bike could tip over and cause serious injury.
9. Make sure the rear suspension underside of your seat is out
10. Your bicycle must be returned to your servicing dealer
or bicycle/motorcycle mechanic after one month or 200km
of riding (which ever comes first) to re-tension the spokes.
Then every six months or 1000km (which ever comes first)
for a general service and thorough inspection. Failure to do
this can void your warranty due to unnecessary wear.
7. If a rear child seat is tted, ensure that the seat is installed
load capacity of the Smartmotion bike’s rear rack, and that the
child is no heavier than the listed maximum carrying capacity
of the child seat product. Before use, ensure that the child is
securely fastened.
M4 2.5-4.0N.M
M5 4.0-6.0N.M
M6 6.0-7.5N.M

3. Cleaning your electric bike
Warm soapy water and a cloth can be used to clean
the frame of your bike, but care must be taken not
to immerse any of the electrical components; they
are rainproof but cannot be immersed in water. The
motor can be cleaned with a soapy cloth, but also
must not be immersed in water. The battery can be
cleaned with a damp cloth, then dried afterwards.
Note: in salty conditions it is essential to clean and
lube your bike regularly.
4. Other Maintenance
Your bicycle must be returned to your servicing
dealer or bicycle/motorcycle mechanic after one
month or 200km of riding (which ever comes rst)
to re-tension the spokes. Then every six months
or 1000km (which ever comes rst) for a general
service and thorough inspection. Failure to do this
can void your warranty due to unnecessary wear
and tear.
Excluding the electric drive side of things, your
SmartMotion bicycle is a normal bicycle, with
normal components. Your dealer will be able to
explain to you the general care and maintenance of
the normal bicycle components. You should pop
your bike in for a check-up after about a month’s
use as new gear and brake cables will stretch, then
every 6 months after that.
The electric drive system is maintenance free and
has self-diagnostic codes that will be displayed on
the LCD console (detailed later in this user guide)
should anything go wrong. Again, speak to your
dealer should any issues arise.
4. Maintenance & Adjustment
1. Gear Adjustment
• Adjust the rear derailleur cable tension to align
guide pulley with the centre of the cogs (setting
this in gear 3 or 4 is easiest).
• Low adjustment: In 1st gear, check and if
necessary, turn the L adjustment screw so that
the guide pulley moves to a position directly in
line with the largest (1st gear) sprocket.
• High adjustment: turn the crank arm while gear
shifting the derailleur to move the derailleur
to the top gear position, and then check and if
necessary, turn the H adjustment screw to adjust
so that the guide pulley is in line with the outer
line of the smallest sprocket when looking from
the rear.
• Turn the crank arm to set the derailleur to the
low position.
4. Maintenance & Adjustment
2. Lubrication
Once a month lubricate all pivot points on your
derailleur and the derailleur pulleys with suitable
chain lube.
Every three months lubricate the brake lever pivots,
gears and chain with suitable oil.
High adjustment screw
Low adjustment screw

5. Main Specifications
Pacer 5. Main Specifications
FRAME
FORK
HEAD SET
HANDLE BAR
SEAT
SEAT POST
BRAKE
CHAINWHEEL
CHAIN
CASSETTE
FRONT HUB
SPOKES
RIM
TYRE
MUDGUARD
DERAILLUER
MOTOR
OPERATION
DISPLAY
BATTERY
CONTROLLER
LIGHT SYSTEM
FRAME
FORK
HEAD SET
HANDLE BAR
SEAT
SEAT POST
BRAKE
CHAINWHEEL
CHAIN
CASSETTE
FRONT HUB
SPOKES
RIM
TYRE
DERAILLUER
MOTOR
OPERATION
DISPLAY
BATTERY
CONTROLLER
27.5 Low step hydro formed top tube with integrated controller and LCD.
Small or Large size.
Rigid alloy.
Neco integrated tapered.
1.25 x 28.3” , 0.6” rise (31.8mm x 680mm, 15mm rise).
Smartmotion Enduro.
12.4x15.75” (31.6x400mm) Alloy.
Hydraulic with 180mm rotors.
48T 170mm crank.
KMC X9.
9 speed 12-36T.
Quanta KT- SR6F
Black Stainless Stainless.
27.5” double wall alloy rim.
Schwalbe Big Ben 27.5” x 2.0.
Polypropylene guards with heavy duty stays.
9 Speed Alloy Derailluer.
High torque brushless with freewheel 350w .
Cadence sensor and throttle.
Multifunction full color LCD system including speed, avg speed, max speed,
trip and battery level.
48V 12.8Ah (48V 17.5Ah Optional)
Intelligent sine wave.
Rear Edge LED light and integrated LED strips.
Front Shiny 50 LED light and integrated LED strip.
27.5 Low step hydro formed top tube with integrated controller and LCD.
Small or Large size.
SR Suntour XCM 120mm travel, Coil w/Preload Adjuster,lock out function
Neco integrated tapered.
1.25” x 28.3” ,1.2” rise (31.8mm x 720mm, 30mm rise).
Smartmotion Enduro.
12.4x15.75” (31.6x400mm) Alloy.
Hydraulic with 180mm rotors.
42T 170mm crank.
KMC X9.
9 speed 12-36T.
Quanta KT- SR6F
Black Stainless Steel.
27.5” double wall alloy rim.
27.5*2.25 Schwalbe SMART SAM
9 Speed Alloy Derailluer.
High torque brushless with freewheel 350w.
Cadence sensor and throttle.
Multifunction full color LCD system including speed, avg speed, max speed,
trip and battery level.
48V 12.8Ah (48V 17.5Ah Optional)
Intelligent sine wave.
Catalyst

6. Do’s and Don’ts 6. Do’s and Don’ts
-
-
Do treat your ebike like any bicycle you would want
to last well… keep it stored somewhere secure and
away from the weather elements.
Don’t treat your ebike as a dirt-bike! The motor and
battery are weather proof, but not water-tight. It is
ok in rain, but not to ford streams, etc!
Never take your ebike on the beach as salt water
and sand will drastically shorten the lifespan of
many of the ebike’s components (motor, gears,
wiring connections, etc).
Note: Your warranty is void if evidence of salt, sand,
or water damage are present within the compo
Important: If you live very close to the sea, you
should keep your bike indoors when not in use.
This will ensure the longevity of your ebike and its
subcomponents and will help streamline maintenance
Don’t power up the throttle while the eBike is held
stationary. Motor operation for more than a few
seconds while the wheel is locked/stationary can
damage the motor and controller.
Important: Your bike will arrive with the battery
partially charged. You should connect the battery
to it’s charger before using for the rst time. It’s
also best to fully use all of the battery capacity
for it’s rst use, and once per year thereafter,
However “top-up” charging the battery between
these intervals is ok.
Note: The Voltage Meter displayed on the LCD may
represent lower values when the motor unit is under
load(on hills, etc), this is normal. Battery capacity
readings are most accurate when the bike is idle and
not under load or use.
Do take extra care on the road as you will be
travelling faster than you normally do on a bike and
your bike is now power-assisted, so will behave
Don’t let others ride your eBike unless you have
properly explained safe and appropriate use to
them.
Don’t use your charger outdoors. It is for indoor
use only.
and care duties. Do return your eike to the Smartmotion dealer where
pruchased for service and maintenance.
Don’t attempt to open the motor or battery
should your system malfunction, or for any other
reason. Anti-tampering labels are applied to both
the motor and battery units and breakage of the
Do top up your battery where practical. Lithium
batteries prefer shallow discharge patterns. Keeping
your battery topped up between rides will prolong
Do disconnect your battery from the charger when it
is charged. Leaving it connected permanently when
not in use will shorten cell life.
Never leave a fully discharged battery uncharged
for more than a week.Doing this causes irreparable
damage to your battery and is a listed exclusion in
the Limited Warranty.
Don’t leave your battery for more than 3 months
without checking it’s capacity and top-up charging
Note: A Smartmotion battery neglected for a prolonged
period of time causes exponential voltage loss and
associated cell damage. This will void the battery’s
2-year warranty. It is to your advantage to properly
care for your battery and is the most valuable
Important:
Lithium Ion batteries contain a vast amount of
electrical and chemical energy which is stable within
the scope of normal usage and care. Long-term
deviation from the recommendations detailed in
the Battery Care Guide can expose your battery and
surrounding property to risk of combustion. While
be taken by the owner to ensure that all associated
risks are mitigated through careful and proper use.
seals will void the Limited Warranty
Do make sure you charge the battery according to
recommendatuons dound in the battery care guide.
the life of your battery.
Always charge your Smartmotion battery in a safe
and isolated space, away from combustibles and in
a well-ventilated area. Ensure airfolw is available
a well-ventilated area. Ensure airfolw is available
it where needed.
Ebike batteries can be dangerous!
extremely unlikely that whis occurs, precautions must
component on your samrtmotion ebike.

7. LCD Display Panel Controls 7. LCD Display Panel Controls
Turn Lights On/Off
With the display on, click the button to toggle
Screen Modes, Night/Day & LCD Backlight
Press and hold for 3+ seconds to toggle the
The default screen mode is with a black background.
Press and hold simultaneously for 3+ seconds
to switch to white background. Press and hold
to return to black(night) mode.
Day Mode Night Mode
Security
The bike has a security feature that when activated
disables the assist and throttle of the bike requiring
the user to enter a four digit pin start the bike. To
turn on secruity go to the “Security” menu, and set a
pin higher than 0000. To ride the bike the user needs
to input the pin and then the asssit will work. To turn
Your display is easily controlled with 4 buttons located
on your handlebars
Power On/Off
Press to start the display and power up the bike.
Note: the display will power off after 10 minutes
without use.
Pedal Assist
Pedal Assist is controlled with the buttons. Touch
to turn the assist up, and touch to turn it
down.
Walk Mode
Press and hold down for 3 seconds to enter into
the mode of power assist walk. The bike will go on
at a uniform speed of 6km/h and display on the
screen.
Average Speed, Max Speed
Click to change between displaying range,
average speed and max speed.
Setup
Press and hold for 2 seconds to enter the setup
menu.
Touch to select the menu.
Use and to change the value.
Touch again to choose the “Save & Exit” option
Sleep Mode
If the bike remains stationary for 10 minutes, the LCD
automatically powers down.
Error Code Display
If there is something wrong with the electronic
control system, the display will show the error code
automatically. Should you receive an error code,
contact your local dealer for advice.
Before contacting service center check all plugs
for loose connections.
01 POWER OVERLOAD Rest Bike, try again
06 LOW VOLTAGE Charge Battery
07 OVER VOLTAGE Wrong battery
08 HALL SENSOR Check motor cable
09 MOTOR PROBLEM Check motor cable
10 CONTROLLER OVERHEAT Rest 10 min
11 TEMPERATURE SENSOR Contact service
12 CURRENT SENSOR Contact service
21 SPEED SENSOR Contact service
22 BMS PROBLEM Contact service
30 CONTOLLER PROBLEM Check all plugs
Note: Error codes differ between colour and B/W
isplays, see LCD display section for alternative
error codes.
SET
SET
SET
SET

8. LCD Display Panel8. LCD Display Panel
Battery Indicator
When the battery is full all ten battery segments
show green. When the battery is low the bars will
turn red. The voltage will drop while the battery is
under load (motor running).
Speedometer
Large display of your current speed. You can
toggle between average and max speed also.
Safety lighting status
Pedal Cadence
This outer ring lights up to show you your
pedal/motor RPM.
Power Meter
Shows how much power the motor is using.
Trip Meter
Displays the distance you have travelled from
when you last tripped the meter.
Time
Ride time.
Odometer
Displays the total distance the bike has
travelled.
Mode Display
An icon will be displayed depending what mode
of assist.
Cadence measures your pedal rotation, but not
pressure. Use this mode for the easiest ride.
Walk-along will allow you to walk with the bike
with a small amount of assistance.
Power/Assist
Level of assist. 1 being low, 5 being high.

9. Battery Instructions 9. Battery Instructions
Battery Removal
To remove the battery, insert the key into the lock
on the front left side of battery, turn and hold
the key, then pull the lever and slide the battery
sideways out of the down tube. To reload the
battery make sure the battery is correctly on the
slide rail then slide it back in until it locks.
Note: the lock is automatc, no key required to load
the battery.
Charging your Battery
charge port located at the bottom of the battery.
Lift the rubber cap and plug in your charger. The
charge light on the charger will show red, and turn
green when the battery is fully charged. Note: be
careful to properly reinstall the rubber cap before
reusing your bike.
Power On/Off
button. When pushed in, the LED lights below will
glow green, indicating the battery output power
is live. The number of LED glowing displays the
amount of battery capacitance.
Note: if you leave the battery on, but do not use
the bike, it will enter sleep mode after 4 hours and
power down (LED will go out). To reactivate the
battery just click the button and the led will light
up, indicating the battery is live again. Note: when
charging the battery off the bike, always turn the
power off before redocking to the bike (if battery
power is on there will be a spark as the terminal
reconnects to the bike, which causes damage to the
battery socket and reduces conductivity).

10. Warranty
Connections
All ebike components (throttle, brake sensors,
controller, etc) on the SmartMotion bikes have
isolating marine-rated plugs, so, should you
damage a component, replacement is easy. Take
the bike to your local dealer and they will order a
replacement part.
9. Battery Instructions
USB Charging Port
The Pacer/catalyst have two USB ports located on
the underside of the keypad and on the battery. Use
these to charge your phones and other USB devices.
Max output is 1.0 amp.
Important: The USB sockets are not protected from
moisture while in use. Avoid using USB sockets in
rain. The rubber cap MUST be properly re-seated
after USB charging, otherwise moisture can damage
the inner components.
Warranty is void if evidence of water ingress via USB
port is present.
WARRENTY
Your SmartMotion bike is covered by the following
extensive Warranty
Definitions
“PRODUCT” means any individual component,
subcomponent, assembly,or complete unit that has
originated from or is a Smartmotion electric bike.
“WARRANTOR” means the licenced Smartmotion Bikes
importer in the country of sale.
“PURCHASER” means the purchaser, consumer, or end
user of the PRODUCT by way of purchase, gift, or prize
from an authorized dealer.
Limited Warranty
SMARTMOTION BIKES (“WARRANTOR”) warrants that each
Smartmotion PRODUCT will be free from defects in quality,
material and workmanship from TWELVE (12) months to
THIRTY-SIX (36) months (refer to the warranty schedule for
details) from the date of the rst retail purchase of the
PRODUCT. The Limited Warranty is referred to herein as the
“Limited Warranty”. The PURCHASER’s sole and exclusive
remedy under this Limited Warranty for defects in the
PRODUCT shall be the repair, replacement or credit/refund
arrangement, at the WARRANTOR’s sole discretion, of the
defective PRODUCT, or subcomponents thereof. By purchasing
the PRODUCT, the PURCHASER is deemed to accept the terms
of the Limited Warranty. The validity, construction and
performance of the Limited Warranty shall be governed by the
laws and regulations of the respective country in which the
product was sold.
Exclusions
1. This Limited Warranty will be automatically and immediately
null and void if the serial number of the PRODUCT is altered,
erased, defaced or otherwise subject to any tampering.
2. This Limited Warranty will be null and void and the
WARRANTOR will have no liability or responsibility with respect
or relation to exclusions which include but are not limited to:
a. The failure to properly assemble, use, maintain, store, or
transport the PRODUCT as specied in any manuals or other
literature supplied by WARRANTOR, on WARRANTOR’s website,
or in accordance with any applicable laws, codes, regulations or
standards;
FRAME 3 YEARS
MOTOR 2 YEARS
BATTERY 2 YEARS
OTHER COMPONENTS 1 YEAR
CONTROLLER 1 YEAR
RIDER WEIGHT LIMIT 100 KG
CARGO WEIGHT LIMIT 25 KG
COMBINED WEIGHT LIMIT 125 KG

10. Warranty
9. Battery Instructions
b. The failure to meet the six-month service schedule;
c. Any PRODUCT purchased from any entity other than
WARRANTOR, WARRANTOR’s OEM (original equipment
manufacturer) customers, or WARRANTOR’s authorized dealers;
d. Any observed damages, failure, or underperformances
observed to the motor or controller units or any subcomponent
thereof as a result of or related to the following:
i) Subjecting the motor or controller unit(s) to electrical
overload by using the PRODUCT in a way for which it was
not intended;
ii) Subjecting the motor or controller unit(s) to electrical
overload caused by improper use of the gear train / shifter;
iii) Using the throttle to power the bike from a stationary
position;
iv) Submerging the motor unit;
v) Unauthorized modication, tampering or opening of the
motor or controller unit;
e. Any observed damages, failure, or underperformances
observed to the battery or charger units as a result of or related
to the following:
i) Subjecting the battery unit to neglect by leaving it in a
discharged state (less than 100% capacity) for a prolonged
period of time;
ii) Leaving the charger unit connected to the battery unit for
a prolonged period after the battery has fully charged;
iii) Signicant impact or other evident damage to
the battery or charger units;
iv) Charging the battery in a wet environment or
outside;
v) Unauthorized modication, tampering or
opening of the battery unit;
vi) Prolonged and unnecessary exposure to rain
or sea spray during storage or transport;
vii) Submerging the battery or charger unit(s);
viii) Using any charger unit other than a correct
original or replacement Smartmotion charger unit;
ix) Gradual decline of battery capacity that falls
within the expected capacity decay schedule
(appended in the BatteryCare Guide which has
not been aected by (i)
f. Any failure of the PRODUCT or any subcomponent
thereof occurs where the combined weight of rider and
cargo using the PRODUCT have exceeded 125kg;
g. Any subcomponent, part or accessory of the
PRODUCT that has failed or has sustained damage where
there is evidence of corrosion, rust, exposure to salt water,
spray or air, or other deterioration of surfaces due to
improper care, maintenance and/or storage;
h. Any damage inicted to the PRODUCT or
subcomponent that may have been caused by irregular or
substandard aftermarket components installed on the
PRODUCT;
i. Alteration, change or improper modication of the
PRODUCT, including its subcomponents, parts or assemblies;
j. Cosmetic issues, such as scratches, chips or colour
deviations;
k. Accidents, neglect, misuse, abuse, improper use,
lack of reasonable or proper maintenance, improper assembly,
repairs improperly performed, improper replacement parts,
use exceeding the recommended and permitted limits of the
PRODUCT, or not following the warranty procedure set forth
herein;
l. Damages sustained to the PRODUCT due to activities
including but not limited to acrobatics, stunt riding, ramp riding,
racing, or otherwise reckless riding for which the PRODUCT is
not designed for;
m. Part or full failure of the PRODUCT or its
subcomponents that are subject to normal wear or
deterioration which include but are not limited to:
(i) Chain, gear or sprocket wear;
(ii) Bearing wear including that of hub, motor
and drive train component assemblies;
(iii) Brake pad, uid, seals and disc wear;
(iv) Tyre and tube wear
(v) Handgrip, pedal, and saddle wear;
(vi) Battery capacity decay;
n. Any damage or loss inicted to foreign
components, accessories, items or other assembly
axed or installed on the PRODUCT that is not a
native subcomponent of the PRODUCT which has
occurred as a part of or related to a claim herein
otherwise;
o. Any expenses related to the transportation
of the PRODUCT to or from an authorized service
centre, labour costs to remove parts from the
PRODUCT, compensation for loss of use while the
PRODUCT is being repaired, or provision of a
substitute electric bicycle while the PRODUCT is
being repaired;

10. Warranty
9. Battery Instructions
p. Any defect or non-conformity that has not been timely
and promptly communicated in writing to WARRANTOR or
WARRANTOR’s authorized representative as set forth herein;
3. Allow up to THIRTY (30) days from the date of
submission for the WARRANTOR to provide conrmation
as to the repair, replacement or other remedy that the
WARRANTOR has deemed appropriate, unless the
WARRANTOR advises of a longer time frame in advance.
The PURCHASER must allow additional time for transit of
the PRODUCT or its subcomponents. The WARRANTOR
cannot be held responsible for delays caused by any force
majeure incidents while the product is in transit.
This warranty is made by the WARRANTOR with only rst
PURCHASER of the PRODUCT via an authorized dealer.
The limited warranty does not extend to any subsequent
PURCHASER or any third parties. The unexpired portion of
this Limited Warranty may not be transferred to any entity.
q. Any damage, loss or expense caused by unforeseen
events or force majeure;
r. Loss of time, loss of use, inconvenience, loss of prots,
lost business, lost business opportunities, damage to reputation,
goodwill or any incidental or consequential damages arising out
of or relating to the PRODUCT, or other matters not specically
covered hereunder.
s. Use of the PRODUCT as a rental or leased bicycle or for
any other commercial use (i.e. a bike used for commercial
deliveries) shall render the Limited Warranty immediately null
and void.
t. Any damage inicted to the PRODUCT or its
subcomponents during transport or otherwise as a result of:
(i) Improper or inadequate packing of the PRODUCT for
transit;
(ii) Intentional further damage inicted by continuity of
riding or use;
(iii) Third-party transport contractor mishandling (i.e.
courier drivers / vehicles)
PROCEDURE OF WARRANTY CLAIM
In the event of any alleged fault, malfunction or defect
with the PRODUCT or any of the PRODUCT’S
subcomponents, the PURCHASER accepts obligation to
return the PRODUCT within FOURTEEN (14) calendar days
to an authorized representative of the PRODUCT. Whether
or not the entire PRODUCT is submitted or not, the
submission of the bike or subcomponent must be
accompanied by:
a) The unaltered frame number, or photograph
of the frame number, of the PRODUCT;
b) The serial number of the relevant subcomponent
if required by the WARRANTOR;
c) Full proof of purchase clearly displaying the
PRODUCT(S) purchased and the date of purchase;
To complete a valid claim, the PURCHASER must:
1. Contact the place of purchase, or other authorized
dealer, distributor, or manufacturer of the PRODUCT to
report the claim, and await instruction as to the method
of submission. The PRODUCT or subcomponents of the
PRODUCT relevant to the claim must be surrendered
for a claim application.
2. Agree to supply any photographs, videos
and/or other relevant information requested by the
WARRANTOR;
NO TRANSFER OF LIMITED WARRANTY

Model:
Serial Numbers:
Dealer:
Purchase Date:
6 Weeks/125miles
Date:
Shop:
Mechanic:
6 Months
Date:
Shop:
Mechanic:
24 Months
Date:
Shop:
Mechanic:
12 Months
Date:
Shop:
Mechanic:
12. Service Record11. Service Checklist
Check for damage Adjust and Tension
Lubricate
Frame & Fork
Rims
Cables & connections
Spokes*
Gears
Seat
Reflectors & Lights
Handlebars, Stem, Grips
Brakes
Cranks & Bottom Bracket
Wheel Axles
All Fasteners
Chain
Derailleur
Seatpost
*Spokes to be tensioned to 130Nm

This bicycle conforms to the follwing standards
EN 14764:2005
EN 15194: 2009+A1:2011 (for Australian market)
EN 14872:2006
AS 1927
EN 14764:2005
a) Cycling conditions: ambient temperature of -10° to 35°C, at roads;
Your bicycle meets the following for standard EN 15194: 2009+A1:2011 (Australian Spec)
Electric-power- assistant bicycle, equipped with pedals and an auxiliary electric motor, which cannot be propelled
exclusively by means of this auxiliary electric motor, except in the start-up assistance mode, and the start-up assistance
speed is less than 6 km/h.
You bike has been tted with a carrying rack that meets EN 14872:2006
Important notes:
1. Do not overload the rack. Maximum carrying capacity of the luggage carrier is 30Kg.
2. When you need to use the rear rack, please check mounting screws are tight.
3. Do not modify the luggage carrier
4. Do not pull a trailer with the luggage carrier.
5. Do not transport heavy objects; if a heavy object is put on the rear rack, the bike’s steering performance will be
aected and the braking performance will be reduced, as will result in danger
6. Ensure that any luggage or child-seat tted to the luggage carrier is securely tted in accordance with the
manufacturer’s instructions and that there are no loose straps that can get caught in any of the wheels.
7. When luggage is attached to the luggage carrier, do not obscure the reectors and lamps.
8. Distribute luggage evenly between the two sides of the luggage carrier.
13. Conformity

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