EBIKES4AFRICA FAT-E User manual

- EBIKES4AFRICA -
E-BIKE MANUAL
2020 EDITION
Welcome to the future of mobility!
Ebikes4Africa will change the way you move. E-Bikes reduce carbon emissions and are the perfect
replacement for expensive, fuel consuming and polluting cars, making it the most eco-friendly mobility
alternative out there. As a plus, E-Bikes provide health benefits and because of the electric support
system, will make any hill or long distance ride a fun and fast journey. Forget about being stuck in
traffic or wasting money on taxis or fuel, switch your ride to an E-Bike and be a part of shaping a
sustainable and green future.

Table of Contents
1. Models ……………………………………………………………………………………………... 2
a. FAT-E ………………....……………………………………………………....…………..……..
2
b. MTB-E ………………………………………………………....……………………………...… 2
– Full Suspension …...………………………………………………………………………… 2
– Hardtail ……………………………………....……………………………………………..… 2
c. FOLD-E ….……………………………………………....……………………………………… 2
2. How does it work? ……………...………………...…………………………………………….… 3
3. Service and Maintenance …...…………………………………………………………………… 3
a. Li-Ion Battery …………………………………………………………………………………… 4
b. Motor ….…………………………………………………………………………………….…… 4
c. Display ……………………………………………………………………………………...…… 5
d. Brakes …………………………………………………………………………………………… 6
e. Suspension ……...……………………………………………………………………………… 6
4. Troubleshooting …………………………………………………………………………………… 7
5. Technical Specs ……………………………………………………………………………………
8
6. List to Order Spare Parts ……………………………………………………………………….... 9
7. Display Programming ………………………………………………………………………….....10
a. KT-LCD …………………………………………………………………………………………
10
b. SW-LCD …..…………………………………………………………………………………… 12
1  © SunCycles Electrics Namibia cc | 2020 Edition, www.ebikes4africa.org
 ([phone], Hans Dietrich Genscher Str., Bokamoso Centre, Kututura, Windhoek

1. Models
a. FAT-E
Our FAT-E comes with 26x4.5inch broad tyres, an aluminum
full suspension frame with air shocks, a 500W Bafang geared
back hub motor and a Li-Ion 48V 13Ah battery. It is designed
to provide a smooth ride on sandy surfaces.
b. MTB-E
– Full Suspension
The MTB-E full suspension has 29x2.35inch tyres, double
air rear shocks with lockout, RST suspension fork, 500W
geared back hub motor and 48V 13Ah Li-Ion battery. It
provides the perfect ride on rocky terrain and gravel roads.
– Hardtail
The MTB-E hardtail is our low-spec, affordable e-bike. It has
29x1.95inch tyres, a 250W geared back hub motor and 48V
8Ah Li-ion battery that provides enough power to commute
efficiently over longer distances while saving on fuel or taxi
expenses. A must for every environmental and money
conscious commuter.
c. FOLD-E
The FOLD-E is our compact all-rounder and can be
folded to fit small spaces. It has a 500W Bafang geared
back hub motor and a 48V 13Ah Li-Ion battery, a rack
and mudguards. Its 20x4inch tyres offer endless grip and
enough torque to speed up the steepest hill. It is easy to
maneuver, whether through traffic or sandy river beds,
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 ([phone], Hans Dietrich Genscher Str., Bokamoso Centre, Kututura, Windhoek

while the upright seating position makes it comfortable for every age and rider.
2. How does it work?
An Ebikes4Africa e-bike is like a normal bicycle, but with an electric motor and a battery. The battery
provides electric energy to the motor to support the cyclist. As soon as the cyclist starts to pedal, the
motor starts to turn the back wheel at a level in accordance with the support level on the display.
Quick Start:
● Slide battery into holder and lock
● Switch on the display by pressing the on/off button on the handlebar. Keep pressed for at least
3 seconds
● Choose support level with arrow buttons
● You can now begin to cycle and the motor will provide support as soon as the rider starts to
pedal
The battery has a key to secure it to the frame. To remove the battery, make sure to unlock the key
first. The battery can be charged after every tour, as there is NO memory effect. The battery level is
indicated on the display (45Volt = empty; 54Volt = fully charged). The battery can stay on the frame
while charging.
Good to Know:
● Pulling the brakes will interrupt the motor and stop it from working.
● Do not pedal and brake at the same time!
3. Service and Maintenance
Before and after every ride make sure:
● Battery level is above 52 volts
● Brakes are working
● Back wheel and axle nuts are secured
● Batteries are in the correct position
● Maintain the right tyre pressure (0.6-1bar for Fatbikes, 2-3bar for MTBs)
● Pedals and cranks are secured
● Front wheel quick release are secured
● Stem and handlebars are secured
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 ([phone], Hans Dietrich Genscher Str., Bokamoso Centre, Kututura, Windhoek

● Front and back wheel run freely without touching fork, brakes, chain or frame
● Check tyres for punctures and cuts
● In case of a flat tyre, use a hand pump or the CO2 tool to inflate the tyre as quickly as possible,
then turn it so the slime can seal the puncture (don't remove large thorns, they help to seal the
puncture). If the puncture persists, patch the puncture with a patch and rubber solution.
a. Li-Ion Battery
The Li-Ion battery is the most sensitive and expensive part of the e-bike. Special care needs to be
taken to guarantee a long life.
Safety Measures:
● Do not expose the battery to direct sun, high temperatures, fire or wet conditions
● Use the battery cover for protection against weather and outside elements
● Only use the given chargers (power butler or 220V charger) for the battery
● Do not charge anything other than your SunCycles battery with the given chargers. Connecting
other appliances to the charger will damage the charger and the appliances
● Do not disassemble the battery or the chargers & don’t let the battery drop
● Disconnect charger from battery when fully charged and the green light is on. Charging the
battery from completely empty takes 4-5 hours
● You can charge the battery after every ride
● The battery can stay on the frame while charging
● Do not charge the battery unattended
● Do not short-circuit the battery
● Charge the battery in a cool, dry environment
● Recharge the battery every three months if not used
b. Motor
The electric motor is inside the back hub and connected to the battery via cables. To remove the back
wheel (in case of a puncture), special care needs to be taken:
● Remove the cable ties to free the motor cable
● Make sure the cable coming out of the motor's axis is not being stressed
● Loosen the nuts on both sides
● Remove the back wheel
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 ([phone], Hans Dietrich Genscher Str., Bokamoso Centre, Kututura, Windhoek

When remounting the back wheel, make sure that the washers are in the correct place and the torque
arms are tightened. The torque arms support the motor's torque into the frame, becoming essential for
safety.
Your brushless hub motor needs no oil or any service.
c. Display
The display screen shows all relevant parameters like speed, trip distance, battery level, and support
level. The assistance level can be adjusted via the UP/DOWN buttons.
The system can be programmed according to model specifications (SW-LCD
or KT-LCD), with details attached in the appendix.
ATTENTION: Changes in programming can lead to damage of the
system, which will forfeit the warranty. Increasing power will reduce
battery range and overall lifetime of the product.
d. Brakes
The brakes are the most important feature of a safe ride. Please make sure that both brakes are
working at all times. They need to be readjusted as soon as they wear off and the brake levers are
getting too easy/loose to pull. There are two adjustments methods for left and right brake pads. Make
sure the pads are not touching the brake disc when freewheeling.
When the brake pads are worn down completely, they need to be replaced. A strange sound while
braking and a loss of braking power are indicators that the pads are worn down and the thickness of
the pads must be checked.
e. Suspension
The suspension fork can be adjusted to fit the rider’s weight (preload turn on
top of the fork) and can be locked out in case the rider prefers not to have a
suspension effect. A few drops of oil on the diver tubes every few months will
keep the fork in good working condition.
Depending on the model, the rear suspension is either a single air shock
(FAT-E) or a double air shock (MTB-E) with lock out. The air pressure needs
to be adjusted to suit the rider’s weight and terrain, at max. 200psi with a
special shock pump. Make sure there is always enough air inside the shock
to prevent damage.
ATTENTION: The back suspension bearings need to be checked after every
ride and if loose, fasten to keep the mechanics working.
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 ([phone], Hans Dietrich Genscher Str., Bokamoso Centre, Kututura, Windhoek

4. Troubleshooting
If the e-bike doesn't work:
● Make sure the support level is min. 1
● Make sure the battery is charged
● Make sure the battery is correctly mounted
● Make sure the PAS sensor is in the right position and not bend (the red sensor needs to be
1-4mm away from the turning magnet disc)
● Make sure all cables and connectors are fitted correctly
● Make sure the brakes are not pulled or defect
Display: If the display shows an error code, please refer to the display manuals at the end of this
manual.
PAS Sensor: Check if the sensor on the bottom bracket is still in the right position and the magnet
disc is moving past the sensor with a distance of max. 5 mm while pedaling
Battery: Is the battery charged? What does the battery indicator on the battery show? Is the battery
charging slot okay? Does the charging work/show first a red then a green light on the charger?
Motor: Are the motor cable and plug okay? Is the motor and the torque washer mount correctly? Does
the motor make strange sounds while freewheeling?
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 ([phone], Hans Dietrich Genscher Str., Bokamoso Centre, Kututura, Windhoek

5. Technical Specs
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 ([phone], Hans Dietrich Genscher Str., Bokamoso Centre, Kututura, Windhoek

6. List to order spare parts
8  © SunCycles Electrics Namibia cc | 2020 Edition, www.ebikes4africa.org
 ([phone], Hans Dietrich Genscher Str., Bokamoso Centre, Kututura, Windhoek

7. Display programming
a. KT-LCD
9  © SunCycles Electrics Namibia cc | 2020 Edition, www.ebikes4africa.org
 ([phone], Hans Dietrich Genscher Str., Bokamoso Centre, Kututura, Windhoek

10  © SunCycles Electrics Namibia cc | 2020 Edition, www.ebikes4africa.org
 ([phone], Hans Dietrich Genscher Str., Bokamoso Centre, Kututura, Windhoek

b. SW-LCD
Working Voltage：DC24V、36V、48V、60V (which you can choose on the meter)
Function Description
Display function
Speed display, Power shift display, Battery indicator, Malfunction indication, Total mileage, single
mileage, headlamp display, Single running time display
Control Set function
Power switch control, headlamp switch control, 6Km/h point control, wheel diameter set, Maximum
speed set, auto sleep time set when unused, Backlight brightness set,Voltage grade set
Error code meaning：
Status code
meaning
Remark
0
Normal
1
Stay
2
Brake
3
power sensor problem
4
6KM/H cruise control
Not
5
cruise real time
implemented
6
Battery under voltage
here
7
Electrical machinery problem
8
handle problem
9
Controller problem
10
Communication reception problem
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 ([phone], Hans Dietrich Genscher Str., Bokamoso Centre, Kututura, Windhoek

11
Communication send problem
12
BMS communication problem
13
Headlamp problem
Status code
meaning
Remarks
33
Current anomaly
34
Handle anomaly
35
Motor phase
36
Motor Hoare anomaly
37
Brake anomaly
30
Communication anomaly
8. Setting
P01：Backlight brightness,1 grade Min,3 grade Max
P02：Mileage unit，0：KM；1：MILE；
P03：Voltage classes：24V，36V，48V，60V；
P04：Dormancy time:0 Not dormancy, the other number means dormancy , rang:1-60 unit minute
P05：Power gear mode
P06: inch；Wheel diameter: unit 5S agreement wheel diameter：0:16 inch, 1:18inch, 2:20inch,
3:22inch, 4:24inch ,5:26inch, 6:700c, 7:28inch；
P07: magnetism steel velocity test: range 1-100
P08：Speed limited: 2 agreement rang 0-100km/h 100means speed unlimited 5S agreement
0-41km/h
Note: The value here is based on kilometers, when the unit is converted from kilometers to miles, the
value of the display interface is automatically converted to the correct value of the mile. But the speed
limit data set at this menu under the mile interface is not converted. And the speed limit data is not the
same as the real mile display.
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P09：Zero start, not zero start,0:zero start;1:Not zero start(Only effective with 2 agreement )
P10：Power Setting(only effective with 2 agreement)
0 : Power assisted drive (Output power assisted accord the gear, handle invalid then
1 : Electric drive (With handle driver, power assisted drive invalid then)
2 : Power assisted drive and electric drive coexistence.
P11：Power assisted sensitivity setting range:1-24
P12：Power assisted starting strength setting range:1-5
P13：Power assisted magnetism steel plate typesetting 5,8,12 ,three kinds of magnetism steel
P14：Controller current limited setting Default: 12A
P15：Controller under voltage setting
P16: ODO reset setting: Press up key 5 seconds
P17：Auto cruise with choose(only effective to 2 agreement)
P18：Speed proportion regulate display rang:50%-150%
P19：0 gear,0:not include 0 gear
P20：0:2 agreement 1:5S agreement 2:reserve 3:reserve
The key introduction：
Key specific combination is as follows：
The key operation is short press and long press, and the combination of key long press
Short for quick/frequent operations，such as
1. When riding, need to modify power/speed gear, short press
2. Switch multi-functional area display data during cycling, short press
Single key length is mainly used for switching mode/switch state
The compound key (long press) is used to set the parameters, because the operation is complex, thus
reducing the error operation
（Short press not to make compound key, because easy to miss trigger, operation is too difficult）
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 ([phone], Hans Dietrich Genscher Str., Bokamoso Centre, Kututura, Windhoek

Specific operation interpretation:
Modify the power ratio/electric gear position
Let's say it's the booster mode right now
Short press ， + 1 Short press ， h- 1
Switching speed display,
Long press, +Switching speed display mode
Set/remove 6Km/h cruise, switch headlights and ODO
Vehicle stationary state，long press ， It will enter the 6KM/h cruise mode and let go of the
cruise mode；long press Turn on or off headlights;
P16 Menu interface，long press 5 seconds，ODO reset。
Switch LCD display
Switch multi-function display area
Short press You can switch the value of the multi-function display area
Set parameters
The long press +  will enter the parameter setting interface, and the parameters you can
set include,Wheel diameter (unit: inch), magnetic steel number, liquid crystal brightness, undervoltage
point, etc. (see Settings: P01 - P20);
1.Short press Switch to the next parameter；
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 ([phone], Hans Dietrich Genscher Str., Bokamoso Centre, Kututura, Windhoek

2. Long press again +，Exit Settings and save parameters, such as no operation,
automatically exit and save the modified parameters after 8 seconds.
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 ([phone], Hans Dietrich Genscher Str., Bokamoso Centre, Kututura, Windhoek