Smart+ Products SPP-SIFST-S Quick start guide

OWNERS INSTALLATION AND USER GUIDE
QUARTZ INFRARED FIREPLACE STOVE HEATER
Model: SPP-SIFST-S
Safety Notice

Please read this entire Installation and Operating Manual BEFORE installing and
using your new Infrared Fireplace Heater. Failure to fully understand and follow
instructions may result in property damage, bodily injury, or even death.
If your Infrared fireplace heater is not used properly, a house fire may result. For
everyone’s safety, FOLLOW all Installation and Operating Directions. Infrared
fireplace heaters have been designed for use in the US and are suitable for
mobile homes.
Thank you for choosing a SMART+ PRODUCTS Infrared Zone Heating System.
This owner’s manual will provide you with valuable information necessary for the
proper care and maintenance of your new product. Please take a few moments to
thoroughly read the instructions and familiarize yourself with all the operational
aspects of your new heater.
PLEASE SAVE THESE INSTRUCTIONS

IMPORTANT SAFETY INSTRUCTIONS
READ AND UNDERSTAND ALL INSTRUCTIONS, SAFETY
WARNINGS, AND FAQ’s BEFORE USING THE HEATER
WARNING!
! POTENTIAL FOR ELECTRICAL HAZARD IF NOT ADHERED TO!
When using electrical appliances, basic precautions should always be followed to
reduce the risk of fire, electric shock, and injury to persons, including the following:
1. This heater must be plugged into a 120V, 15 amp (or more) circuit of its own. Nothing
else can be plugged into the same circuit. If unsure if your home meets this
specification, consult a certified electrician prior to use. Risk of fire, overheat,
malfunction, property damage, injury, or even death may result if not adhered to!
2. Connect to a properly grounded, 3-prong outlet only. Do not connect the heater to
extension cords, surge protectors, timers, direct breakers, or an outlet with other
appliances connected to the same outlet. Risk of fire, overheat, malfunction,
property damage, injury, or even death may result if not adhered to!

3. This heater is hot when in use. To avoid burns, do not let bare skin touch hot surfaces.
Use handles (certain models) or wheels to move this heater.
4. Keep combustible materials, such as furniture, pillows, bedding, papers, clothes, and
curtains at least (0.9m) from the front of the heater and keep them away from the
sides and rear of the heater.
5. Extreme caution is necessary when any heater is used by or near children, invalids,
pets, or when the heater is left operating unattended.
6. Always unplug the heater when not in use.
7. Do not operate any heater with a damaged cord or plug or after the heater malfunctions,
has been dropped, or damaged in any manner. Contact the manufacturer for resolution
options.
8. Do not use outdoors. Exposure to outdoor elements such as rain, snow, sun, wind or
extreme temperatures may cause the heater to become a safety hazard.
9. This heater is not intended for use in bathrooms, laundry areas and similar indoor
locations, nor any locations that use GFCI outlets.
10.Never place heater where it may fall into a bathtub or other water receptacles.
11.Do not run cord under carpet. Do not cover cord with throw rugs, runners, or similar
coverings. Arrange cord away from traffic area and where it will not be tripped over.
12.The heater must be plugged into a wall outlet that is a DEDICATED CIRCUIT, with a
minimum 15 amp rating on that individual circuit.
13.To disconnect the heater: FIRST, turn the power button to the “off” position, then remove
plug from the wall outlet.
14.Do not allow foreign objects to enter or block any ventilation or exhaust opening as this
may cause an electric shock or fire, or damage the heater.
15.Allow at least 3 feet of unobstructed space to the front and rear of the heater to allow for
maximum heat, air, and ventilation flow.
16.A heater has hot and arcing or sparking parts inside. Do not use it in areas where
gasoline, paint, or flammable liquids are used or stored, nor use flammable solvents to
clean the heater. Also, make sure to keep heater dry at all times.

17.Use this heater only as described in this manual. Any other use not recommended by
the manufacturer may cause fire, electric shock, or injury to persons.
18.Do not use abrasive solvents to clean the heater as it may cause damage to the finish
or casing.
PLEASE REVIEW FREQUENTLY ASKED QUESTIONS ON THE NEXT
FEW PAGES PRIOR TO USING YOUR HEATER.
FREQUENTLY ASKED QUESTIONS (FAQ’S)
My heater emits a “strange” odor when I first open the box/when I turn the heater on for
the first time. Why is this happening?
This is normal. This heater is treated with a special heat safe/resistant coating. This
odor will sometimes be present when the box is opened, and may be compared to a
heaters version of “new car smell.” Also, similar to all hearth appliances (woodstoves, etc.),
the coating, exposed to heat, will produce this particular odor during the first few hours of
operation. This will dissipate after the break-in period. If you are sensitive to odors, you
may want to pre-burn the unit in a garage with the door open until the initial odor

dissipates.
If my heater runs on approximately1000 Watts, how many BTU’s is that? Is that a lot of
heat?
At 1000 Watts, your heater will use approximately 3400 BTUs. 3400 BTUs, compared to
your home furnace, is a very small amount of heat (this heater is intended to be used as
supplemental heat in areas most needed). It may take several minutes, to several hours to
heat your area, depending on various factors (see Heater Placement).
Can my heater really operate on less money per day? What are my operating
costs?
Yes. If the heater is used as it is intended (as supplement/assist heat in smaller rooms
where additional heat is needed), it should assist with your average heating cost
(compared to your main furnace being used alone). The costs will increase if it is used as
the single source of heat, if heat somehow escapes the room being heated, or if the heater
is run longer to maintain lost heat.
The Formula: To determine the cost of this or ANY 1000 watt appliance, multiply 1.5 X
your cost per Kilowatt Hour to determine approximately how much it costs you to run the
heater. You can find the cost per KWH prices for your state at:
http://www.eia.doe.gov/fuelelectric.html
What is the life expectancy for the Heating Elements? Can the heating elements be
replaced?
The life expectancy of the heating elements is typically 25,000 hours. Heating elements
may be replaced by obtaining parts from the Manufacturer, although it is not
recommended, due to the amount of work (unless you are a certified heater technician or
authorized directly by SMART+ PRODUCTS PRODUCTS Technical Support). All parts
may be purchased through SMART+ PRODUCTS PRODUCTS if your product is out of
warranty. Note: If you feel that the elements are definitely faulty right out of the box, contact
the SMART+ PRODUCTS PRODUCTS Technical Support department first (for
troubleshooting and verification).They can then direct you on to the next step.
Once I plug the unit in and turn it on, how long will it take to heat my room?
The heating process in the heater begins immediately upon powering on, and setting the
desired temperature above the ambient temperature. A noticeable change in the l room’s
ambient temperature will vary. Remember that with any type of heating process, there are
many variables: Location of heater (in the home), floor plan and size of the room, how well
the room is insulated, how many doors/windows, how much bare concrete (acts as a heat
sink with any type of heating), the opening and closing of an exterior door, long hallways,
high ceilings, etc. Customers with smaller rooms experience quick heat changes. Rooms
with larger and open floor plans can expect up to 24 hours to completely heat up. For best
results, please use in rooms of recommended square footage.

I don’t have a grounded outlet; can I use adapters, a 2-prong power strip, or remove the
ground prong from the cord?
Definitely NOT! If you don’t have a grounded outlet, contact a certified electrician for
advice. Removing or altering any part of the heater’s original design or intent (including the
power cord) will not only void the warranty, but will make you liable for any unexpected or
hazardous results.
My home is not insulated very well, will this heater help me? Can I use the heater if I have
vaulted or cathedral ceilings? I live in a structure that is larger than 800 square feet. Will
this heater help me?
Yes. You will be able to use it, but keep in mind that rooms/structures with open floor plans,
minimal insulation, adjacent rooms, or high ceilings will not retain the heat as efficiently,
and noticeable heat changes will come very slowly and may not be noticed for various
hours. Please use as directed.
Can I use more than one heater at a time? Can I use the heater and another appliance at
the same time?
Yes. But make sure that the heaters (or major appliances) are not plugged into the same
circuit. Each heater draws out high amperage and requires its own minimum 15 amp circuit
(with no other appliances plugged into that circuit or outlet). If unsure your circuit
meets these requirements, verify with a certified electrician. Risk of fire, damage to
property, or injury may result if requirements are not met.
Will the simulated fire get hot and/or burn if I leave it on all day/night?
NO. The heater’s simulated flame effect is a beautiful effect that is based off reflected light
from 2 light bulbs onto a burning log prop. The log prop may get warm, but will not melt,
burn, or get excessively hot if left on all night/day. For your/your family’s safety SMART+
PRODUCTS advises all customers not to place any items or body parts into the heater’s
flame effect chamber and to keep kids and pets away from opening the flame effect door.
For your/your family’s safety, SMART+ PRODUCTS also recommends that you unplug
your heater when not in use, or when you are not in the heater’s immediate vicinity.
Why doesn’t the fan speed increase when I change the heat setting from Low to
High?
This is normal. The heater’s fan’s speed is not affected by the High/Low settings. The fan
is designed to vent the heat at one soft, comfortable, and energy efficient speed. What is
affected by the High setting is the heat output. In essence, in the High mode, the heater
produces “more” heat, rather than “faster” heat.

Specifications
Voltage Rating
120 V (60Hz)
Power Consumption
500W/1000W
Unit Size
16.3 in. (W) x 11.0in. (D) x 22.4 in. (H)
Unit Weight
16.9 lbs.
Lighting/Bulb Type
T4 Shape/ G9 Base 25Watt Bulb (quantity 2)
WARNING: It is normal for the power cord to feel warm to the touch; however,
the power cord prongs must be tight and secure to the wall outlet. A loose fit
between the outlet and the plug may cause excess heat or overheating of the plug
or cord. If this occurs, try inserting the plug into a different outlet. Contact a
qualified electrician to inspect the original outlet for damage or excessive wear.
INCLUDED IN THE BOX
·INFRARED STOVE FIREPLACE HEATER
·OWNER’S MANUAL/USER GUIDE

PREPARATION
1. Remove the heater from the box.
2. Remove any packaging materials from the product.
3. Place the packaging inside the box and either store for the end of the
season (if you do not have off season storage space), or dispose of safely.
4. Review the next few pages and get to know your product before use.
Heater Diagram
FRONT VIEW
FRONT VIEW (With Open Control Panel Access Door )
Functional Glass Door
Control Panel
Access Door
Main Power Switch
Heated Air Outlet Vent

REAR VIEW
Flame Effect
Freestanding Legs/Feet
Control Panel
Rear Cover
Power Cord Inlet
Rear Air Inlet Vents

Heater Use
With a compact design, this heater is one of the most versatile units
available anywhere, in that it can be used in many different ways.
This Heater May Be Used In the Following 7 Combinations.
1. Fan Only (No Heat)
2. Low Heat Mode (500 Watts)
3. High Heat Mode (1000 Watts)
4. Flame Effect Only (No Heat and No Fan)
5. Flame Effect With Fan (No Heat)
6. Flame Effect with Fan in the Low Mode (500 Watts)
7. Flame Effect with Fan in the High Mode (1000 Watts)

Things to Know Before Use:
This heater can only be operated manually (knobs, buttons, and
switches). It is meant as a “set it and forget it” heater until it is time to
turn off and unplug.
oSMART+ PRODUCTS’s future models will accommodate a
remote control option.
The Control Panel is located inside the access door directly beneath the
simulated flame.
To avoid damage to the unit, and needless repair, do not manipulate knobs and
toggles beyond recommended function combinations (7 possible combinations
listed above).
The Main Power Switch must be manually switched to the “ON”
position, first, and foremost.
Where To Find the Main Power Switch And How to Engage it.
1. Locate the Main Power Switch at the front, bottom, right corner, of
the heater (reference heater diagrams) and toggle to the “ON”
position. This will set the heater into “stand by” mode and all other
functions, toggles, switches, and knobs will become operational.
Knowing Your Control Panel:
1. Locate the control panel access door directly beneath the simulated flame.
Pull the control panel access door open, by pulling the knob outward.

2. The control panel consists of two knobs and 4 switches. Here is their location and
their function:
A. Heat Activation Dial (only works with fan in the ON position):
Activates the heat elements by turning it clockwise until it clicks.
DE-activates the heat elements by turning it counter clockwise until it
clicks.
B. Fan Switch: Turns on the Fan
Fan needs to be ON for the Heat Activation Dial to function
Fan needs to be ON for the Heat Elements to engage.
C. 500 Watt Heat Switch #1: Engages 500 Watt heat from the heat elements
D. 500 Watt Heat Switch #2: Engages a second burst of 500 Watt heat from the
elements
Cand Dabove can be used one at a time, both at the same time, or
alternate to maintain equal lifespan of the elements.
The fan must be ON for the heat elements to function (to avoid excess
chamber heat).
E. Flame Effect Switch-Turns the Flame Effect On and Off.
F. Flame Effect Intensity Dial- Allows for the flame effect intensity to get
brighter or dimmer based on mood.
Control Panel Diagram
A
B
C
D
E
F

The Next section shows you how to use your heater in all 7
recommended combinations. Please reference “Heater
Diagram” or “Control Panel Diagram” for key component
locations, if needed.
Instructions For Use (With Master Switch On / In Stand By
Mode)
To Turn On the Fan Only (No Heat and No Flame Effect)
1. Turn the Fan Switch to the ON position (switch “B”).
To Turn On the Low Heat Mode:
1. Turn the Fan Switch to the ON position (switch “B”).
2. Turn ON one of the 500W Heat Switches (either switch “C” or “D”).
3. Engage the heat by turning the heat activation dial clockwise until it clicks
(switch “A”).
To Turn On the High Heat Mode:
1. Turn the Fan Switch to the ON position (switch “B”).
2. Turn ON both of the 500W Heat Switches (switch “C” and “D”).
3. Engage the heat by turning the heat activation dial clockwise until it clicks
(switch “A”).
To Turn On the Flame Effect Only (No Heat and No Fan):
1. Turn the Flame Effect Switch to the ON position (switch “E”).
To Turn On the Flame Effect With Fan Only(No Heat):

1. Turn the Flame Effect Switch to the ON position (switch “E”).
2. Turn the Fan Switch to the ON position (switch “B”).
To Turn On the Flame Effect in the Low Heat Mode:
1. Turn the Fan Switch to the ON position (switch “B”).
2. Turn ON one of the 500W Heat Switches (either switch “C” or “D”).
3. Engage the heat by turning the heat activation dial clockwise until it clicks
(switch “A”).
4. Turn the Flame Effect Switch to the ON position (switch “E”).
To Turn On the Flame Effect in the High Heat Mode:
1. Turn the Fan Switch to the ON position (switch “B”).
2. Turn ON both of the 500W Heat Switches (switches “C” and “D”).
3. Engage the heat by turning the heat activation dial clockwise until it clicks
(switch “A”).
4. Turn the Flame Effect Switch to the ON position (switch “E”).

The Next section shows you basics on how to care for,
clean, and maintain your heater to give it longer life and
make the best use of it. Please read carefully.
Maintenance
Always turn OFF the heater and disconnect the cord from the electrical outlet
before cleaning your heater.
Light accumulated dust may be removed from the heater with a soft cloth or
vacuum cleaner.
Wipe the exterior surfaces of the heater occasionally with a slightly damp cloth
(not dripping wet) using a solution of mild detergent and water. Dry the case
thoroughly before operating the heater.
The fan motor (blower) is factory lubricated for life, and will not require further
lubrication.
Store the heater in a clean dry place when not in use.
Do not allow water to run into the interior of the heater as thisCAUTION:
could create a fire or electric shock hazard.
Cleaning the Base and Plastics
For general cleaning of the base (and other plastics) use a soft cloth and no
abrasive products.
Dust and light particle removal should be easy by using a duster, or mild wet
cloth.

Cleaning the Glass Cover
For general cleaning of the glass cover, use a soft cloth or tissue paper.
Dust and light particle removal should be easy by using a duster, or mild wet
cloth.
A glass cleaner may be used to clean the class of smudges and such, do not
use abrasives.
After Season Care:
Store the heater in a cool, dry location.
The manufacturer recommends storing the unit in its original carton.
Replacing the Flame Effect Lamps/Bulbs
Precautions Before Replacing Lamps/Bulbs
Always make sure you have consulted with SMART+ PRODUCTS
Technical Support for proper troubleshooting, authorization, procedures for
any self-maintenance or service of the heater.
Warning-Always disconnect the heater from the power outlet before
replacing bulbs.
Warning-The bulbs reach high temperatures during operation. Allow the
bulbs to cool completely after powering the heater down, but before the
replacement process, to avoid mishaps.
Note: It is recommended that the heater be set on a soft surface (pillow,
mattress, bed, couch, etc.) face down, in order to replace the bulbs.
Since it is done from the rear of the unit, it is possible that placing it on
a hard surface will damage the functional glass door, glass front, or

scuff the paint.
Items/Tools Recommended For Base Mounting:
Plush soft surface (a hard surface may damage the door, handle, glass or
paint)
Medium Phillips Screwdriver or Power Driver.
The Process
1. Power off and unplug the heater. Allow at least 10 minutes for the
bulbs to cool off.
2. Gently place the heater on a soft plush surface, face down.
3. Remove the 7 screws located on the perimeter of the rear heater cover.
4. Slide the rear cover down and out of the heater railings.
REAR OF HEATER
Rear
Cover

5. Place the cover safely out of the way so that it does not get tripped on
or damaged.
6. At this point you should be able to see a silver (shiny) tinsel strip
across the width of the heater.
The 2 bulbs located approximately 3 inches below the tinsel strip,
and 6 inches behind it. They are visible and can be distinguished
by their light colored holders.
7. You may remove the defective bulb by simply sticking your 2 hands

between the tinsel and the heater’s lower panel (there is plenty of
room, since the tinsel is harmless and flexible). Use one hand to
stabilize the bulb holder, and the other hand to simply pull the bulb
straight out of the holder. It may be snug at first, but there is no
twisting, unlocking, or major “jerking” needed for removal.
8. Replace with T4 shape/ G9 base 25 watt bulbs only (qty 2). If unsure
if you have the correct bulbs or if you cannot find elsewhere, you
may always obtain or purchase from SMART+ PRODUCTS
Technical Support. Do not exceed 25W per bulb as excessive heat
may occur.
9. Make sure that once the bulbs are replaced, that the tinsel strip (if
you flexed it to gain access) is perfectly straight before re-installing
the rear metal cover. This will avoid warped flame patterns and
noises from the flame effect motor. Once the bulbs are replaced, re-
install the metal cover with the 7 perimeter screws.
10. Your fireplace is now ready to be tested.