SNBC BTP-L580 User manual

USER’S MANUAL
Label Printer
BTP-L580
Shandong New Beiyang Information Technology Co., Ltd.

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Declarations
Information in this document is subject to change without notice.
SHANDONG NEW BEIYANG INFORMATION TECHNOLOGY CO.,
LTD. (hereinafter referred to as “SNBC”) reserves the right to
improve products as new technology, components, software, and
firmware become available. If users need further data about this
product or have any doubt about safety issues that might arise from
using it, please feel free to contact SNBC or your local agents.
Copyright
No part of this document may be reproduced or transmitted in any
form or by any means, electronic or mechanical, for any purpose
without the express written permission of SNBC.
Copyright © 2011 by SNBC
Printed in China
Version 1.0
Trademarks
Our registered trademarks are
Warnings and Cautions in this manual
Warning: Items shall be strictly followed to avoid
damages to body and equipment.
Caution: Items with important information and prompts
for operating the printer.

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The control system of SNBC has been approved of
the following certification:
ISO9001 quality control system certification
ISO14001 environmental control system certification
OHSAS18001 profession health safety control system
certification
IECQ QC080000 hazardous material process control system
certification

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General Safety Instruction
Before installing and using the printer, please read the following
items carefully:
1. Safety Instructions
Caution: Do not touch the cutter of the printer.
Heating: The print head is at a high temperature during
printing or just after operation. Do not touch it
and its peripherals for reasons of safety.
Warning: The print head is an ESD-sensitive device. To
avoid damage, do not touch either its printing
parts or connecting parts.
2. Caution
1) Install the printer on a flat and stable surface.
2) Reserve adequate space around the printer so that convenient
operation and maintenance can be performed.
3) Keep the printer away from water source, direct sunlight, strong
light and heat.
4) Do not use or store the printer in a place exposed to heat or fire,
moisture or other pollution.
5) Do not place the printer in a place exposed to vibration or impact.
6) No dew condensation is allowed to the printer. In case of such
condensation, do not turn on the power until it has completely
gone away.
7) Connect the power cord to an appropriate grounding outlet.
Avoid sharing a single electrical outlet with large power motors

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and other devices that may cause the fluctuation in voltage.
8) Disconnect the power cord if the printer is idle for a long time.
9) Do not spill water or other electric substances (like metal) on the
printer. If this happens, turn off the power immediately.
10) Do not allow the printer to start printing when there is no
recording paper installed, otherwise the print head and platen
roller will be damaged.
11) To ensure quality print and normal lifetime, use recommended or
good quality paper.
12) Shut down the printer when connecting or disconnecting
interface connectors to avoid damage to the control board.
13) Set the print darkness to a lower grade as long as the print
quality is acceptable. This will help to keep the Printhead
durable.
14) The printer should only be disassembled or repaired by a
technician, who is certified by SNBC.
15) Keep this manual safe and at hand for reference purpose.

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Content
1 INTRODUCTION...........................................................................1
1.1 Outline ....................................................................................1
1.2 Main Features.........................................................................1
2 MAIN SPECIFICATION.................................................................2
2.1 Technical Specification............................................................2
2.2 Cutter Specification.................................................................3
2.3 Paper Specification.................................................................3
2.3.1 Thermal Label Paper Parameter......................................3
2.4 Print and tear off position........................................................5
2.4.1 Print position ....................................................................5
2.4.2 Tear off position................................................................6
3 OUTLINE AND PARTS.................................................................7
3.1 Outline and Parts....................................................................7
3.2 Error LED and Buzzers.........................................................10
4 INSTALLATION...........................................................................12
4.1 Unpacking.............................................................................12
4.2 Printer installation .................................................................12
4.3 Connecting the Power Adapter.............................................13
4.4 Connecting interface cable ...................................................14
4.5 Connecting the Cash Drawer................................................14
4.6 Paper roll loading..................................................................15
4.6.1 Confirm the paper type...................................................15

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4.6.2 Load/replace a paper roll................................................15
4.7 Switching on and printing a self-test page ............................16
4.7.1 Switching on the printer..................................................16
4.7.2 Printing a self-test page..................................................16
5 PRINTER ROUTINE MAINTENANCE........................................18
5.1 Cleaning the platen...............................................................18
5.2 Cleaning the label sensors....................................................18
5.3 Clearing of a paper jam.........................................................19
6 INTERFACE SIGNAL .................................................................20
6.1 Parallel interface...................................................................20
6.2 Serial interface......................................................................21
6.3 USB interface........................................................................22
6.4 Ethernet interface .................................................................22
6.5 WLAN interface.....................................................................23
6.6 Signal definition of power connector.....................................24
6.7 Signal definition of cash drawer interface .............................24
7 TROUBLESHOOTING................................................................26
7.1 Printer doesn’t work..............................................................26
7.2 Alarm LED and buzzer sound...............................................26
7.3 Problems with printing ..........................................................26
7.4 Cutter resetting.....................................................................27
APPENDIX: FEED BUTTON CONFIGURATION ..........................28

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1 Introduction
1.1 Outline
BTP-L580 thermal label printer has high performance. It can be used
for real-time label printing like for retail, storage, logistics, pharmacy,
etc.
This product can be connected to other equipment via Serial,
Parallel, USB, Ethernet or WLAN interfaces. The printer is supplied
with a user-friendly label creation software for use under
WINDOWS2000/XP/Server 2003/WIN7/Server 2008/VISTA.
1.2 Main Features
1) Low noise
2) 150mm/s high-speed printing
3) Easy paper loading
4) Easy operation and maintenance
5) Three different paper width
6) Auto paper cutting
7) Cash drawer control connector
8) Choice from several interfaces (“daughter boards”)

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2 Main Specification
2.1 Technical Specification
Item Parameter
Print Method Direct Thermal
Resolution 203DPI
Print Speed 150mm/s (Max.)
Print Width 80mm (Max.)
Memory RAM: 2MB FLASH: 2MB
Interface
Optional Parallel(IEEE1248), Serial
(RS232C/RS485), USB, Ethernet, WLAN
Cash drawer 1~2 drives
Barcode Supported
1D:UPC-A, UPC-E, EAN8, EAN13,
CODABAR, CODE39, ITF,
CODE128,CODE93,
2D:PDF417,QR,MaxiCode
Fonts
ASCII Font A: 12×24; Font B:9×17;
Simplified Chinese（GB2312 or GB18030）,
Korean, Japanese, Traditional Chinese
selected
Character Enlarge 1-6 times
Character Rotation Rotate (0°, 90°, 180°, 270°)
Image process
Bitmap download: download 8 bitmaps at
most; buffer size is 12 KB
Direct bitmap print: support bitmap mode and
can execute quick bitmap print
Paper type Label paper，continuous paper
Label sensor Optical sensor
Paper near end sensor Optical sensor
Top cover position sensor Microswitch
Print head temperature
sensor
Thermistor
Power supply AC 220V±10%, 50~60HZ
Printer head lifetime 100KM
Operation condition 5℃~45℃, 20%~90% RH (40℃)
Storage condition -40℃~55℃, 20%~93%RH (40℃)
Dimensions 147 (W) × 205 (D) × 147 (H) mm

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2.2 Cutter Specification
Item parameter Note
Cutter type Slide cutter
Cutting time 600ms The time that one cut
takes
Cutting interval 2s 30 times/min. (Max.)
Paper type
0.05-0.07mm
Liner paper
Operation voltage
24VDC
Max. static curren
1.2A
24VDC
Cutter lifetime
Only liner paper:
1,500,000 cuts.
The cutter should cut
only the liner and not cut
the liner together with the
label paper, otherwise it
will negatively affect the
lifetime of the cutter
Full or partial cuts
Full cut: cut off the label completely；
Partial cut: little connection left in middle. When in partial
cut mode, it is not allowed to retract paper, otherwise the
not completely cut paper may cause paper jam.
2.3 Paper Specification
2.3.1 Thermal Label Paper Parameter
Appearance:

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Paper transmittance
Label: transmittance <18%; Base Liner: transmittance >47%
Paper supply method: paper roll
Paper width: 82.5±0.5mm, 80±0.5mm, 57.5±0.5mm
Label Length:30mm~120mm
Paper thickness and stickiness requirements
Thermal senstive layer: outside
Paper roll specifications
OD (Max): Φ100 mm
ID (Min): Φ25mm
Caution:
Please use qualified paper, otherwise may affect printing
quality and TPH lifetime.
The paper should not be pasted to the core.

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If the paper is contaminated by a chemical or oil, it may
discolor or lose heat sensitivity at the polluted spot.
Do not rub the paper surface strongly against hard objects,
otherwise printout may unclear.
When the temperature goes up to 70 degrees centigrade,
paper will discolor.
Don’t use or store paper under high temperature, high
humidity and strong light conditions.
2.4 Print and tear off position
2.4.1 Print position

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2.4.2 Tear off position
In normal printing mode, tear off position should be:
L1: about 30mm
In paper exit mode, tear off position should be:

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3 Outline and Parts
3.1 Outline and Parts
1 – Paper-near-end sensor lever
(only for receipt printing)
2 - Paper sensor
3 - Platen roller
4 - Middle cover
5 - Bottom cover
6 - Power switch
7 - Paper guide
8 - Top cover
9 - Cover spanner
10 - Print head
11 - Paper roller
12 - Spindle for label roll
13 – AC inlet
14 – Communicate interface
15 – Cash drawer kick-out
16 – Power LED
17 – Error LED
18 – Paper exit LED
19 – FEED button

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Functions of parts:
a) Spindle for label roll
It is highly recommended to use the spindle for the label roll in
order to reduce resistance and to ensure printing quality.
b) Paper guide
Removing the paper guide or putting it in a different slot will
allow the printer to use following paper width: 82.5 ± 0.5mm,
80.5 ± 0.5 mm, 57.5 ± 0.5 mm.
c) Power switch
To turn the power of the printer on or off: “O” power is turned off.
“—” power is turned on.
d) Feed button
By switching on the printer while pressing the FEED button,
the printer will print a MAIN MENU. By press different times
of the button, user can select to print self-test page or do
paper checkout as shown in figure below:
MAIN MENU BTP-L580
Select a submenu
：
Exit -
〉
1
Print Self Test -
〉
2
Calibration -
〉
3
Select Print Mode -
〉
4
Enter code, then hold Button Down
at least 1 second to validate

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Printer will quit standby status after pressing the FEED
button for a short time and a long time.
Printer will print self-test paper after pressing the FEED
button for two short times and a long time.
Printer will carry out paper checkout after pressing the
FEED button for three short times and a long time.
Printer will enter into Select Print Mode after pressing FEED
button for four short times and a long time. If selected
BTP-R580, then printer enters into a continuous paper
mode, if selected BTP-L580, then printer enters into a label
paper mode.
In normal status, every time the FEED button got pressed,
the printer will feed a label.
In error status, the printer will have no activity when the
FEED button is pressed.
e) Power indicator
This indicates power status (ON/OFF).
f) Error indicator
This indicates some error status. In normal status, ERROR LED
is always off. In some error status (Cover Open, Cutter Error,
Print head overheated, Input voltage is abnormal), ERROR LED
will flash.
g) Paper end LED
This indicates paper status. In normal status the PAPER LED is
always off. When the paper status changes (paper end or paper
near end) the PAPER LED flashes.

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Notices:
The paper guide is an indispensable part of the printer and
should be kept with the printer.
The function of the paper-near-end sensor is not used when
printing labels. For printing receipts the paper-near-end sensor
will be operational.
3.2 Error LED and Buzzers
1) Error LED
Led Status Description
Power Indicator (Green)
(POWER) On Printer is powered on
Off Printer is powered off
Error Indicator (Red)
(ERROR) Off
Printer is in normal status
（except paper end or paper
near end）
Flash Printer is in error status
Paper Indicator (Red)
(PAPER)
On Printer Paper is normal
Flash Macro definition is running
Off Printer is in normal status
2) Description of LED and Error Status
Error information ERROR LED
PAPER
LED
Buzzer
Print head is
overheating
Six times Off Long-Short-Long
Input voltage is
abnormal Five times Off Short-Short-Long
Cutter Error Four times Off Long-Short-Long
Cover Is Open Three times Off Short-Long-Short
Paper End Twice On Short-Short-Short
Finding label error or
verify failed Flashing continuously Off

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Caution:
The temperature of the print-head is detected by means of a
thermistor sensor. If the temperature of the print head
becomes higher than 65°C, the protection circuit of the printer
will force the printer to stop printing.

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4 Installation
4.1 Unpacking
Check whether all items, that are listed on the packing list are
present and in a good condition. If any items are damaged or
missing, please contact your dealer.
4.2 Printer installation
1) The printer should be installed on a flat and stable horizontal
surface.
2) The printers should be away from any water source.
3) Do not place the printer on a surface exposed to vibration or risk
from impact.
4) Ensure that the printers can be grounded safely.
5) During operation and maintenance of the printer there should be
sufficient space around the printer in accordance with the
dimensions as shown in Fig. 4.2-1.
Fig. 4.2-1

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4.3 Connecting the Power Adapter
1) Ensure that the printer power is turned off.
2）Insert the power cord into the power socket on the backside of the
printer.
3）Secure the power cable cord to the printer with a clip as shown in
Fig. 4.3-1.
Fig. 4.3-1
Caution:
If the printer is not in use for a long period, disconnect the
power cord from the wall outlet for safety.