Snom snomIPP-ST314 User manual

© 2011 snom technology AG
Author: Alexander Feldt , Christian Niemczik
snomIPP - ST314: Auto Provisioning via snom’s Redirection Service
Auto Provisioning
via snom‘s Redirection
Service
snomIPP - ST314
1

© 2011 snom technology AG
Author: Alexander Feldt , Christian Niemczik
snomIPP - ST314: Auto Provisioning via snom’s Redirection Service
Challenges and Objectives (1)
You’re the admin and you have managed to configure3
snom phones manually - congratulation!
Well, there are 1000 more waiting for you…
but don’t panic, we’ll show you how!
2

© 2011 snom technology AG
Author: Alexander Feldt , Christian Niemczik
snomIPP - ST314: Auto Provisioning via snom’s Redirection Service
3
© 2011 snom technology AG
Author: Alexander Feldt , Christian Niemczik
snomEssentials - ST314: Auto Provisioning Redirection
Challenges and Objectives (2)
DHCP Server
with option 66
SIP Server
with PnP
snom‘s public
AP Server
3
‣There is NO SIP server capable of
handling PnP SUBSCRIBE/NOTIFY in
your network?
‣There is NO DHCP server capable of
delivering option 66/67 in your network?
‣Question: How may auto provisioning
work in this case?
‣Answer: Relax, snom takes care about it
– and redirects your phone on boot-up
time to your auto provisioning server.
This is what we call snom’s redirection
service.

© 2011 snom technology AG
Author: Alexander Feldt , Christian Niemczik
snomIPP - ST314: Auto Provisioning via snom’s Redirection Service
4
© 2011 snom technology AG
Author: Alexander Feldt , Christian Niemczik
snomEssentials - ST314: Auto Provisioning Redirection
Boot-Up Priority:
snom Redirection Service
4
Pow
er
Up
Send SIP
Multicast
Is
setting_se
rver set?
Wait for
reply
No
Yes
Use URL of setting_server
SIP
NOTIFY
received?
setting_server:=
URL in SIP NOTIFY body
DHCP
option
43/66/67?
Yes
Manual change of
setting_server via WUI
Use URL received in
DHCP Option
Contact
provisioning.snom.com
No
No
Yes
This scenario has
third highest
Scenario.
Scenario 3

© 2011 snom technology AG
Author: Alexander Feldt , Christian Niemczik
snomIPP - ST314: Auto Provisioning via snom’s Redirection Service
5
© 2011 snom technology AG
Author: Alexander Feldt , Christian Niemczik
snomEssentials - ST314: Auto Provisioning Redirection
Definition
5
‣The redirection service allows any customer to
‣register/list/unregister the MAC addresses of their
purchased snom IP phones on snom‘s public Auto
Provisioning Server (APS)
‣assign individual redirection URL‘s pointing to
different Auto Provisioning Servers (APS)
‣implement an easy to use interface (XMLRPC) for
secure interaction (HTTPS) with remote client
applications
‣Well, there’s still something left you have to prepare
in advance, let’s take a look…

© 2011 snom technology AG
Author: Alexander Feldt , Christian Niemczik
snomIPP - ST314: Auto Provisioning via snom’s Redirection Service
6
© 2011 snom technology AG
Author: Alexander Feldt , Christian Niemczik
snomEssentials - ST314: Auto Provisioning Redirection
Configuration & troubleshooting
tasks
6
‣Sign the end user agreement and receive your
XMLRPC login credentials
‣Enter the MAC addresses of your purchased phones
into your database
‣Register the MAC addresses on snom‘s APS using
XMLRPC interface and create MAC address specific
configuration files on your APS
‣Send the phones to your customer‘s premises and
install them
‣Phones will be redirected to your APS and request
all customer specific configuration.
‣Check the phone‘s configuration and system log

© 2011 snom technology AG
Author: Alexander Feldt , Christian Niemczik
snomIPP - ST314: Auto Provisioning via snom’s Redirection Service
7
© 2011 snom technology AG
Author: Alexander Feldt , Christian Niemczik
snomEssentials - ST314: Auto Provisioning Redirection
Step 1: Sign the end user agreement
and receive your XMLRPC login
credentials
1a - Purchase
snom phones 1b – Sign End
user Agreement
1c – Receive
XMLRPC
credentials
7

© 2011 snom technology AG
Author: Alexander Feldt , Christian Niemczik
snomIPP - ST314: Auto Provisioning via snom’s Redirection Service
8
© 2011 snom technology AG
Author: Alexander Feldt , Christian Niemczik
snomEssentials - ST314: Auto Provisioning Redirection
Configuration & troubleshooting
tasks
6
‣Sign the end user agreement and receive your
XMLRPC login credentials
‣Enter the MAC addresses of your purchased phones
into your database
‣Register the MAC addresses on snom‘s APS using
XMLRPC interface and create MAC address specific
configuration files on your APS
‣Send the phones to your customer‘s premises and
install them
‣Phones will be redirected to your APS and request
all customer specific configuration.
‣Check the phone‘s configuration and system log

© 2011 snom technology AG
Author: Alexander Feldt , Christian Niemczik
snomIPP - ST314: Auto Provisioning via snom’s Redirection Service
9
© 2011 snom technology AG
Author: Alexander Feldt , Christian Niemczik
snomEssentials - ST314: Auto Provisioning Redirection
Your CRM
Database
1a - Purchase
snom phones
2 - Enter MAC‘s
into your
database
1b – Sign End
user Agreement
1c – Receive
XMLRPC
credentials
Step 2: Enter the MAC addresses of
the purchased phones to be
redirected into your database
9

© 2011 snom technology AG
Author: Alexander Feldt , Christian Niemczik
snomIPP - ST314: Auto Provisioning via snom’s Redirection Service
10
© 2011 snom technology AG
Author: Alexander Feldt , Christian Niemczik
snomEssentials - ST314: Auto Provisioning Redirection
Configuration & troubleshooting
tasks
6
‣Sign the end user agreement and receive your
XMLRPC login credentials
‣Enter the MAC addresses of your purchased phones
into your database
‣Register the MAC addresses on snom‘s APS using
XMLRPC interface and create MAC address specific
configuration files on your APS
‣Send the phones to your customer‘s premises and
install them
‣Phones will be redirected to your APS and request
all customer specific configuration.
‣Check the phone‘s configuration and system log

© 2011 snom technology AG
Author: Alexander Feldt , Christian Niemczik
snomIPP - ST314: Auto Provisioning via snom’s Redirection Service
11
© 2011 snom technology AG
Author: Alexander Feldt , Christian Niemczik
snomEssentials - ST314: Auto Provisioning Redirection
Your CRM
Database
1a - Purchase
snom phones
3b - Create MAC based
configuration for
customer phones
Your APServer
3a - Access CRM
database
XMLRPC
Interface
2 - Enter MAC‘s
into your
database
3c – Register MACs
and assign APS URL
1b – Sign End
user Agreement
1c – Receive
XMLRPC
credentials
<?xml version='1.0'?>
<methodCall>
<methodName>redirect.registerPhone</methodName>
<params>
<param><value>
<string>000413244321</string>
</value></param>
<param><value>
<string>http://fox.snom.com/prv2.php?mac={mac}</
string>
</value></param>
</params>
</methodCall>
Step 3: Register the MAC addresses
on snom‘s APS using XMLRPC
interface and create MAC address
specific configuration files on your
APS
11

© 2011 snom technology AG
Author: Alexander Feldt , Christian Niemczik
snomIPP - ST314: Auto Provisioning via snom’s Redirection Service
12
© 2011 snom technology AG
Author: Alexander Feldt , Christian Niemczik
snomEssentials - ST314: Auto Provisioning Redirection
Configuration & troubleshooting
tasks
6
‣Sign the end user agreement and receive your
XMLRPC login credentials
‣Enter the MAC addresses of your purchased phones
into your database
‣Register the MAC addresses on snom‘s APS using
XMLRPC interface and create MAC address specific
configuration files on your APS
‣Send the phones to your customer‘s premises and
install them
‣Phones will be redirected to your APS and request
all customer specific configuration.
‣Check the phone‘s configuration and system log

© 2011 snom technology AG
Author: Alexander Feldt , Christian Niemczik
snomIPP - ST314: Auto Provisioning via snom’s Redirection Service
13
© 2011 snom technology AG
Author: Alexander Feldt , Christian Niemczik
snomEssentials - ST314: Auto Provisioning Redirection
Your CRM
Database
1a - Purchase
snom phones
3b - Create MAC based
configuration for
customer phones
XMLRPC
Interface
Your APServer
3a - Access CRM
database
4b – Install phones at customer
premises
4a – Send phones to customer
premises
2 - Enter MAC‘s
into your
database
3c – Register MACs
and assign APS URL
1b – Sign End
user Agreement
1c – Receive
XMLRPC
credentials
Step 4: Send the phones to your
customer‘s premises and install
them
13

© 2011 snom technology AG
Author: Alexander Feldt , Christian Niemczik
snomIPP - ST314: Auto Provisioning via snom’s Redirection Service
14
© 2011 snom technology AG
Author: Alexander Feldt , Christian Niemczik
snomEssentials - ST314: Auto Provisioning Redirection
Configuration & troubleshooting
tasks
6
‣Sign the end user agreement and receive your
XMLRPC login credentials
‣Enter the MAC addresses of your purchased phones
into your database
‣Register the MAC addresses on snom‘s APS using
XMLRPC interface and create MAC address specific
configuration files on your APS
‣Send the phones to your customer‘s premises and
install them
‣Phones will be redirected to your APS and request
all customer specific configuration.
‣Check the phone‘s configuration and system log

© 2011 snom technology AG
Author: Alexander Feldt , Christian Niemczik
snomIPP - ST314: Auto Provisioning via snom’s Redirection Service
15
© 2011 snom technology AG
Author: Alexander Feldt , Christian Niemczik
snomEssentials - ST314: Auto Provisioning Redirection
Your CRM
Database
1a - Purchase
snom phones
3b - Create MAC based
configuration for
customer phones
XMLRPC
Interface
Your APServer
3a - Access CRM
database
4b – Install phones at customer
premises
4a – Send phones to customer
premises
5a - Request
snom‘s APS
5b - Receive
APS URL
2 - Enter MAC‘s
into your
database
5c – Request
configuration files
from APS
3c – Register MACs
and assign APS URL
1b – Sign End
user Agreement
1c – Receive
XMLRPC
credentials
Step 5: The phones will be
redirected to your APS and request
all customer specific configuration
15

© 2011 snom technology AG
Author: Alexander Feldt , Christian Niemczik
snomEssentials - ST112: Auto Provisioning Overview
Process Flow: snom Redirection
16
DHCP Request
DHCP Offer: IP, Netmask, etc. 1
3
Request Configuration Files
Send Configuration Parameters
Request Configuration Files
Receive new AP Server URL
snom‘s public
AP Server 2
Internet Connectivity

© 2011 snom technology AG
Author: Alexander Feldt , Christian Niemczik
snomIPP - ST314: Auto Provisioning via snom’s Redirection Service
17
© 2011 snom technology AG
Author: Alexander Feldt , Christian Niemczik
snomEssentials - ST314: Auto Provisioning Redirection
Configuration & troubleshooting
tasks
6
‣Sign the end user agreement and receive your
XMLRPC login credentials
‣Enter the MAC addresses of your purchased phones
into your database
‣Register the MAC addresses on snom‘s APS using
XMLRPC interface and create MAC address specific
configuration files on your APS
‣Send the phones to your customer‘s premises and
install them
‣Phones will be redirected to your APS and request
all customer specific configuration.
‣Check the phone‘s configuration and system log

© 2011 snom technology AG
Author: Alexander Feldt , Christian Niemczik
snomIPP - ST314: Auto Provisioning via snom’s Redirection Service
18
© 2011 snom technology AG
Author: Alexander Feldt , Christian Niemczik
snomEssentials - ST314: Auto Provisioning Redirection
Check the phone‘s system log
20
‣Open the System Log page (e.g. http://10.11.106.4/
log.htm) for checking the boot-up events. You
should see something like this:

© 2011 snom technology AG
Author: Alexander Feldt , Christian Niemczik
snomIPP - ST314: Auto Provisioning via snom’s Redirection Service
19
How to manage redirections
‣snom offers a free python script to manage
redirections via XML RPC:
‣http://www.snom.com/uploads/docu/example.py
‣A .NET based implementation of a GUI for Windows
is available for licensing, also ready for OCS
‣http://snomtastic.codeplex.com/
‣A full web-based configuration tool will be offered by
snom soon

© 2011 snom technology AG
Author: Alexander Feldt , Christian Niemczik
snomIPP - ST314: Auto Provisioning via snom’s Redirection Service
20
snomIPP - ST314
See you there… Your snom Training Team
Auto Provisioning
Server & XML Structure
‣Thank you for attending this introduction course
“Auto Provisioning via snom’s redirection service”.
We hope you enjoyed it and recommend to continue
with the next course: