Socket SDIO 56K User manual

SDIO 56K Modem Card
SDIO modem card for providing 56K dial-up network access to
Pocket PCs equipped with an SDIO slot and SDIO Now!
software from BSQUARE
User’s Guide

11/2005 Document # 6410-00246 D
Copyright Notice
Copyright © 2005 Socket Communications, Inc. All rights reserved.
Socket, the Socket logo and Mobility Friendly are registered trademarks of
Socket Communications, Inc. SDIO 56K Modem Card is a trademark of
Socket Communications, Inc. All other brand and product names are
trademarks of their respective holders.
Reproduction of the contents of this manual without the permission of
Socket Communications is expressly prohibited. Please be aware that the
products described in this manual may change without notice.
Feel free to contact SOCKET COMMUNICATIONS at:
Socket Communications, Inc.
37400 Central Court
Newark, CA 94560
Other than the above, Socket Communications can assume no responsibility
for anything resulting from the application of information contained in this
manual.
Socket Communications requests that you refrain from any applications of
the SDIO 56K Modem Card that are not described in this manual. Socket
Communications also requests that you refrain from disassembling the
product. Disassembly of this device will void the product warranty.
You can track new product releases, software updates and technical
bulletins by visiting Socket’s web page at: www.socketcom.com.
2

Table of Contents
1 | INTRODUCTION 4
About Socket’s Software 4
About V.92 Modem-on-Hold 4
About V.92 Quick Connect 5
System Requirements 6
Package Contents 6
Product Registration 6
2 | SETUP FOR WINDOWS MOBILE 7
STEP 1: Prepare Dial-up Information 7
STEP 2: Install the Software 8
STEP 3: Complete the Connection Setup Wizard 10
STEP 4: Dial and Connect 13
About the Status Indicator LEDs 13
OPTIONAL: Use Socket Modem Utilities 20
OPTIONAL: Use Modem-On-Hold 23
APPENDICES
A | SPECIFICATIONS 25
B | NETWORK INFORMATION 27
C | ADVANCED SOFTWARE INSTALLATION 28
D | MANUAL CONNECTION SETUP 29
E | TECHNICAL SUPPORT 36
LIMITED WARRANTY 37
REGULATORY COMPLIANCE 39
3

1| Introduction
Thank you for purchasing the Socket SDIO 56K Modem
Card. The Socket SDIO 56K Modem Card transforms any
Pocket PC with an SDIO slot into a portable data
communications tool, giving you the freedom of 56K Internet
access from any available analog telephone line. Connect
from home, a hotel or remote office. It’s perfect for checking
email, faxing or browsing the web. The sleek design
integrates the connector and SDIO card into one simple,
durable unit.
The Socket SDIO 56K Modem Card plugs directly into your
mobile computer and provides a durable physical connection
to an analog phone line.
About Socket’s Software
Socket developed special software expressly for Windows Mobile, which
offers these enhanced features:
Follow Socket’s Connection Setup wizard to quickly and easily
set up a dial-up connection to your Internet Service Provider or
office network. After you set up your modem connection, the
wizard links you directly to the Windows Mobile connection
manager, so you can start dialing up.
Socket’ s Modem Utilities enables international travelers to
program the Socket SDIO 56K Modem Card for different country
codes. It also includes a speaker volume adjuster, Quick Connect
for faster connections from a particular phone line, and Modem-
on-Hold which enables you to identify and accept incoming calls
without dropping a network connection.
The software includes support for square screens and landscape mode.
For software updates, visit: www.socketcom.com/support/support_56k.asp
About V.92 Modem-on-Hold
Modem-on-Hold (V.92 MoH) is a modem specification that allows you to have
both data and voice service on the same line, although not simultaneously. Many
households use the same phone line for both voice calls and data (Internet), and
with Modem-on-Hold enabled, users can receive or initiate phone calls without
losing an Internet connection.
4

Your V.92 ISP defines the “hold” time, which typically ranges from ten
seconds to six minutes. (If you have three-way calling, you can put the
modem on hold indefinitely.) With Caller ID service from your local phone
company, incoming calls will be identified when they arrive. You can choose
to accept or ignore the call. When a modem is put on hold, a data connection
between your modem and ISP is suspended, so you can accept or initiate a
call. When you hang up the phone, you can resume your Internet connection.
In order to use Modem-on-Hold, your ISP must
support V.92 MoH. Some ISPs may charge
additional fees for the service, based on the
number of minutes on hold. Additionally, you must
have Call Waiting service from your local phone
company. If you want to use caller identification,
you must also have Type 2 Caller ID service,
which can identify calls when the phone is off-
hook, from your local phone company.
About V.92 Quick Connect
Quick Connect is a V.92 modem specification that reduces the time needed
to establish a connection via faster handshaking. Handshaking (which
makes all the noise you hear while dialing in) typically takes 25-27
seconds, but with Quick Connect, lasts only about half as long.
When enabled with Quick Connect, the Socket SDIO 56K Modem Card
will store data about the last connection — or in other words, “train” itself
for the last phone line used. While dialing into a network, the Socket SDIO
56K Modem Card will compare the phone line characteristics with the
stored data, and if a match is found, the handshake starts using previous
settings. Quick Connect is convenient if you plan to repeatedly use the
Socket SDIO 56K Modem Card with the same phone line, for example the
phone line in your hotel room.
IMPORTANT! If you plan to use your modem in different
locations, Socket recommends that you disable the Quick
Connect feature.
If you enable Quick Connect but use the modem in
different locations, the connection may take twice as long
to establish because it searches for the previous line
characteristics before trying to connect to the new line.
CHAPTER 1: INTRODUCTION 5

System Requirements
Your mobile computer should meet these minimum requirements:
•Pocket PC running any of the following:
-Windows Mobile 5.0
-Windows Mobile 2003/2003SE
-Windows CE 3.0.11171 or greater (Pocket PC 2002)
•SDIO slot and SDIO Now! software from BSQUARE installed in ROM
•ActiveSync 4.0 or greater
Additionally, the following requirements are needed for V.92 features:
•V.92 Modem-on-Hold and Quick Connect features require a V.92
Internet Service Provider (ISP).
•Modem-on-Hold requires a line splitter and Call Waiting service from
your local phone company.
•Caller identification requires Type 2 Caller ID service, which can
identify calls when the phone is off-hook, from your local phone
company.
Package Contents
•Socket SDIO 56K Modem Card
•RJ-11 cable
•Socket 56K Modem Installation CD
•Booklet with warranty and copyright information
Product Registration
Socket highly recommends that all customers register their Socket products.
Registered users receive priority for technical support, as well as special
product offers and updates. To register your product online, go to:
www.socketcom.com/prodreg
6

2 | Setup for Windows Mobile
This chapter explains how to install and use the Socket SDIO 56K Modem
Card with a Pocket PC running any of the following:
•Windows Mobile 5.0
•Windows Mobile 2003/2003SE
•Windows CE 3.0.111.71 (Pocket PC 2002)
Setup Summary
STEP 1: Prepare dial-up information.
STEP 2: Install the software.
STEP 3: Complete the connection wizard.
STEP 4: Dial and connect.
OPTIONAL: Use Socket Modem Utilities.
OPTIONAL: Use Socket Modem-On-Hold.
STEP 1: Prepare Dial-up Information
Find out the following dial-up information. If needed, contact your network
administrator or ISP. You need this information to set up a connection.
Dial-up number: (_____) _______________________________
User name: __________________________________________
Password: ___________________________________________
For most users, only the information above is necessary. If you are
an advanced user and want to perform a more detailed setup, then
complete the Network Information Form in Appendix B. After
installing the software, refer to Appendix C to manually create a
dial-up connection.
CHAPTER 2: SETUP FOR WINDOWS MOBILE 7

STEP 2: Install the Software
IMPORTANT!
−Make sure to install the software BEFORE inserting
the modem card into your Pocket PC.
−Make sure you have ActiveSync 4.0 or greater. You can
download it from www.socketcom.com/activesync.
−Symbol MC50: Do not install the software from the
installation CD. Download the correct software from:
www.socketcom.com/support/support_56k.asp?Type=SDI
O
Note: Advanced installation instructions are provided in Appendix C.
1. Make sure you have ActiveSync 4.0 or greater.
2. Use ActiveSync and a USB/Ethernet/serial cable or cradle to make an
active connection between the mobile computer and a host PC.
ActiveSync should report Connected, and the ActiveSync icon should
turn green.
Pocket_PC
3. Insert the Socket 56K Modem Installation CD into the host PC. Use
My Computer or Windows Explorer to access your CD-ROM drive.
Click on Setup.exe.
8

4. The Setup program for the Socket modem software will appear. Follow
the instructions on your screen until installation is complete.
5. When installation is complete, your device will prompt you to remove the
device from the cradle and soft reset. Tap ok.
6. Windows Mobile 5.0: Your device will report that installation was
successful. Tap ok.
7. Remove your device from the cradle and press the soft reset button.
CHAPTER 2: SETUP FOR WINDOWS MOBILE 9

STEP 3: Complete the Connection Setup Wizard
The Socket Connection Setup Wizard does not work on the HP iPAQ 6315
and some Pocket PC Phone Edition devices. Refer to Appendix D for
instructions on manually creating a dial-up connection in Windows.
1. If your device is still connected to your host PC, remove it from the cable/cradle.
2. Tap Start | Settings | Connections. Tap on the Connection Setup icon.
3. In next screen, select SDIO 56K Modem Connection. Tap Next>.
4. Follow the next screens to enter a name for your connection, your user
name, password, and dial-up number.
10

5. After entering all the necessary information, you will be prompted to
insert the modem card.
6. Connect the modem to an analog phone line
WARNING! Do not plug the modem into a
digital PBX line. The modem will not work
and may be damaged.
7. Insert the modem card into the SDIO slot of your Pocket PC. Make sure
the card is right-side up. Push the card all the way in.
Make sure you push the card all the way in, or your
Pocket PC may fail to detect the card!
Make sure the card is positioned correctly in the slot. Do
NOT insert the card upside down, or damage may occur!
Do not use excessive force when inserting or removing
the card, or damage may occur. To properly remove the
card, push the card in, letting the spring push it out. Do
not remove the card by simply pulling it out.
If, after you insert the card, a bubble appears reporting that
there are no connections on your device that use the modem
card, tap Dismiss.
CHAPTER 2: SETUP FOR WINDOWS MOBILE 11

8. After inserting the card, tap OK.
9. The last screen will report that you have completed the wizard.
If you receive an error message saying that a connection was
not able to be set up, remove the card, rerun the wizard, and
when prompted, make sure you insert the modem card all the
way into the slot.
10.Now you are ready to connect to a phone line and dial. Tap on the link to
go to the Remote Networking application.
12

STEP 4: Dial and Connect
Follow the appropriate instructions for your type of Pocket PC. While
connecting, refer to the Status Indicator LEDs to verify your data and link
status.
About the Status Indicator LEDs
LED LED Activity Meaning
Off Not transmitting data
Data
Status
Blinking Green Sending or receiving data
Off Not connected
Link
Status
Solid Green Connected
Pocket PC running Windows Mobile 5.0 or 2003/2003SE
Socket recommends using either of two methods for dialing into your network.
METHOD 1: Tap on the Connection icon
1. If you just completed the Socket Connection Setup Wizard and tapped on
the link to go to the Remote Networking application, the following screen
will appear:
To access this screen at any time, tap Start | Settings |
Connections | Connections.
CHAPTER 2: SETUP FOR WINDOWS MOBILE 13

2. Under My ISP, tap Manage existing connections.
If My ISP does not appear, tap Advanced tab | Select Networks.
In the top field, select My ISP. Tap ok. Tap on the Tasks tab to
return to the Connections screen.
3. In the My ISP screen, your SDIO modem connection should be listed.
Tap and hold your stylus on the name of the connection. In the pop-up
menu, tap Connect.
4. If you did not use the Socket Connection Setup Wizard, the Network Log
On screen may appear. Enter the Password and tap OK.
14

5. When the Pocket PC begins dialing, the following will occur:
•The Link Status LED will turn on.
•A bubble will appear reporting the dialing status.
•If the modem speaker is on, the modem will begin to make noise.
6. When the Pocket PC has connected:
•The Link Status LED will remain on.
•The “x” will disappear from the connection icon .
•If you tap on the connection icon, the bubble will report the
connection time.
CHAPTER 2: SETUP FOR WINDOWS MOBILE 15

7. Windows Mobile 2003/2003SE: After you have attempted to dial from the
SDIO modem connection for the first time, you will be able to quickly
dial the connection in the future by tapping on the connection icon (two
arrows). The bubble will list the SDIO modem connection. Tap on the
phone number to begin dialing.
Multiple connections may be listed. Tap on the phone number of
the connection you want to dial.
8. To end the call, tap on the connection icon (two arrows). In the bubble,
tap Disconnect.
16

METHOD 2: Dial automatically from your application
After you have set up a dial-up connection, the Connection
Manager will automatically try to connect whenever you insert the
card and try to use Internet Explorer, Outlook Mail, or any other
program that uses a dial-up connection.
You must have attempted to dial from the SDIO modem connection
at least once in order to use this method.
1. Start the program that uses a dial-up connection. Enter a request for
receiving and/or transmitting information (e.g., in Pocket Internet
Explorer, enter a URL and tap the green arrow).
2. If you did not use the Socket Connection Setup wizard, the Network Log
On screen may appear. Enter the Password and tap OK.
3. The Pocket PC will automatically try to connect.
•The Link Status LED will turn on.
•The Data Status LED will blink while transmitting data.
•A bubble will appear reporting the dialing status.
•If the modem speaker is on, the modem will begin to make noise.
If the phone number of dialing location is wrong, tap Settings. Tap
Manage Connections and Edit the properties of your connection.
CHAPTER 2: SETUP FOR WINDOWS MOBILE 17

4. When the Pocket PC has connected:
•The Link Status LED will remain on
•The Pocket PC will receive/transmit the information as requested
(e.g., Pocket Internet Explorer will display the requested website).
•The “x” will disappear from the connection icon .
5. To end the call, tap on the connection icon (two arrows). In the bubble,
tap Disconnect.
18

Pocket PC 2002
1. If you just completed Socket’s Connection Setup Wizard and tapped on
the link in the last screen, the Connections screen will appear.
To access this screen at any time, tap:
Start | Settings | Connections | Connections.
2. If you have multiple modem connections set up on your Pocket PC, tap
Modify… Tap and hold your stylus on the connection for the Socket SDIO
56K Modem Card and in the pop-up menu tap Always Dial. Tap ok.
3. In the top field, select Internet Settings. Tap Connect.
4. The Network Log On screen will appear. Make sure the correct User
name and Password are entered.
You may need to modify your dial properties. Refer to your
Pocket PC user manual for instructions.
6. Tap OK.
7. Connection status screens will appear. When the Pocket PC tries to
connect:
•The Link Status LED will turn on.
•If the modem speaker is on, the modem will begin to make noise.
8. After the Pocket PC has connected:
•The Link Status LED will remain on
•A connection icon will appear at the top of the Today screen.
9. To end the call, tap on the connection icon (two arrows) in the Today
screen. In the status screen, tap Disconnect.
CHAPTER 2: SETUP FOR WINDOWS MOBILE 19

OPTIONAL: Use Socket Modem Utilities
1. If the Socket SDIO 56K Modem Card is in your Pocket PC, remove the
card. Press the card in to let it spring outwards, then pull the card out.
Always use the spring to remove the card. Do not just
pull the card out.
2. Tap Start | Settings | System | Socket Modem Utilities
3. The Socket Modem Utilities screen will appear.
4. If your Socket Modem Card is currently inserted into your device, your
device will begin communicating with the modem. If the Socket Modem
Card is not in your device, insert it now.
Do not tap on the Bluetooth-related menu or button. They do
not pertain to the Socket SDIO 56K Modem Card.
If status screens do not start appearing several seconds after
card insertion, remove and reinsert the card to try again.
20