
Copyright © 2023 Solo Automations Ltd.
Houldsworth Business Centre, Stockport, SK5 6DA, UK.
www.solosfx.com
Warranty
Solo Automations Ltd provides the SOLOreader device with a 12-month
warranty commencing on the delivery or collection date. During this 12-
month period, Solo Automations Ltd warrants that the device will be free of
material defects that prevent its normal operation. If you have purchased
the SOLOreader device as a consumer and not for commercial use, the
warranty will apply during such longer period as prescribed under
applicable mandatory consumer protection laws. Solo Automations Ltd will
not be liable for any damages or defects to SOLOreader caused by normal
wear and tear, improper use or by accident, malicious damage, hazard,
excess humidity, liquid ingress, electrical stress, or other environmental
conditions not commonly found in a normal safe working environment.
Solo Automations will not be liable if the defect arises because you have
failed to follow Solo Automation Ltd’s written instructions as to storage,
installation, use or maintenance of SOLOreader or if you alter or attempt to
repair the relevant device without the written consent of Solo Automations
Ltd. Solo Automations Ltd’s warranty does not extend to cables,
accessories, plugs, or power supply units.
Returns
It is your responsibility to return the faulty device to Solo Automations Ltd.
Solo Automations Ltd will, in its discretion, either repair or replace faulty
devices within 90 days of the date of receipt of the device.
Solo Automations Ltd advises you to carefully check the device before
dispatch to ensure that it is defective. Any device returned which is not
found to be defective or has been damaged or misused by you will be
returned to you and you will be invoiced for the cost of shipping. A repaired
or replaced device will be warrantied for the unexpired portion of the
original warranty.