Solwise Elite ITG Manual

Solwise Ltd .
Extra Set-up instructions for
Solwise Elite ITG
VoIP Gateways
www.solwiseforum.co.uk
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Oct 10, 2003

Solwise Elite VoIP Gateway User’s Guide
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Notification is hereby given that Solwise Ltd. reserves the right to modify, change, update or revise this
document from time to time as required without the prior obligation to notify any person, company or
organization. Further, Solwise makes no warranty or representation, either express or implied, with
respect to merchantability, or fitness of its products for a particular purpose.
Solwise Ltd.
13/15 Springfield Way
Anlaby
Hull HU10 6RJ
UK
Tel [phone] (local rate)
Fax [phone]
Email [email protected]
Http www.solwise.co.uk
Copyright
All rights reserved. No part of this document may be reproduced in any form or by any means
without written permission from the product manufacturer.
Changes are periodically made to the information in this document. They will be incorporated in
subsequent editions. The product manufacturer may take improvement and/or changes in the
product described in this document at any time.
FCC compliance
This equipment complies with Part 68 of the FCC Rules. On this equipment is a label that contains,
among other information, the FCC registration number and Ringer Equivalence Number (REN) for this
equipment. You must, upon request, provide this information to your telephone company.
If your telephone equipment causes harm to the telephone network, the Telephone Company may
discontinue your service temporarily. If possible, they will notify in advance. But, if advance notice isn’t
practical, you will be notified as soon as possible. You will be informed of your right to file a complaint
with the FCC.
Your telephone company may make changes in its facilities, equipment, operations, or procedures
that could affect proper operation of your equipment. If they do, you will be notified in advance to give
you an opportunity to maintain uninterrupted telephone service. The FCC prohibits this equipment to
be connected to party lines or coin-telephone service.
In the event that this equipment should fail to operate properly, disconnect the equipment from the
phone line to determine if it is causing the problem. If the problem is with the equipment, discontinue
use and contact your dealer or vendor.
Before installing this equipment, users ensure that it is permissible to be connected to the facilities of
the local Telecommunications Company. The equipment must also be installed using an acceptable
method of connection. The customer should be aware that compliance with the above conditions
might not prevent degradation of service in some situations.

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Repairs to certified equipment should be made by an authorized Canadian maintenance facility
designated by the supplier. Any repairs or alterations made by the user to this equipment, or
equipment malfunctions, may give the telecommunications company cause to request the user to
disconnect the equipment.
Users should ensure for their own protection that the electrical ground connections of the power utility,
telephone lines and internal metallic water pipe system, if present, are connected together. This
precaution may be particularly important in rural areas.
CAUTION: Users should not attempt to make such connections themselves, but should contact the
appropriate electric inspection authority, or electrician, as appropriate.
European CTR 21 compliance
The equipment has been approved in accordance with Council Decision 98/482/EC for pan-European
single terminal connection to the public switched telephone network (PSTN). However, due to
differences between the individual PSTNs provided in different countries, the approval does not, of
itself, give an unconditional assurance of successful operation on every PSTN network termination
point. In the event of problem, you should contact your equipment supplier in the first instance.

5
Table of Contents
1Extra set-up notes for the Elite series
VoIP gateways ...............................................11
1.1 Using a ‘Wildcard’ phone number............................11
1.2 Clearing to defaults...................................................12
1.3 How can I set-up a ‘hotline’?....................................12
1.3.1 Lets give an example:.....................................12
1.4 How can I stop the gateways ‘playing’ the
DTMF tones when a call is received?.............................14
1.5 How can I configure the gateway to handle
the clear forward signal (caller disconnect) ....................14
1.5.1 So what does this mean? ...............................14
1.5.2 So what’s this got to do with VoIP
gateways?.................................................................15
1.5.3 So how do you configure the gateway
to handle the polarity reversal then?........................15
1.5.4 So how do you configure the gateway
to a disconnect tone correctly then? .......................16
2Integration Examples for 2 & 4 Port
Desktop Version .............................................24
2.1 Application A: FXS ...................................................24
2.2 Application B: FXS / FXO combination....................24
3Integration Examples for 4 & 8 Port Rack
Mount Version ................................................26
3.1 Application A: FXS ...................................................26
3.2 Application B: FXS/FXO Combination.....................26
3.3 Application C: FXS/FXO Extended
Combination ....................................................................27
3.4 Configuration Examples...........................................28
3.4.1 Scenario 1 .......................................................28
3.4.2 Scenario 2 .......................................................32
4Upgrading Software ..........................................38
5CLI Documentation ...........................................40
5.1 Using The Command Line Interface (CLI) ..............40
5.2 Utility Commands .....................................................48
5.2.1 clrscr ................................................................48
5.2.2 download .........................................................49
5.2.3 help..................................................................49

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5.2.4 ping..................................................................49
5.2.5 tel erase_ivr.....................................................49
5.2.6 tel set pcm_gain_level ....................................50
5.2.7 tel set ring_freq................................................50
5.2.8 tel show pcm_gain_level.................................51
5.2.9 tel show port ....................................................51
5.2.10 tel show ring_freq..........................................51
5.3 3. IP Configuration Commands................................52
5.3.1 arp....................................................................52
5.3.2 net reset...........................................................52
5.3.3 net set gateway ...............................................52
5.3.4 net set http.......................................................53
5.3.5 net set ip ..........................................................53
5.3.6 net set ip_preced.............................................54
5.3.7 net set mask....................................................54
5.3.8 net set speed...................................................55
5.3.9 net set telnet....................................................55
5.3.10 net set http.....................................................56
5.3.11 net set user_pw.............................................56
5.3.12 net show ........................................................57
5.3.13 net show hwstat ............................................57
5.4 Telephony Interface Port Configuration
Commands ......................................................................58
5.5 Common Telephony Port Configuration
Commands ......................................................................58
5.5.1 set port port ans_wait......................................58
5.5.2 set port port call_limit ......................................59
5.5.3 set port port cid name .....................................59
5.5.4 set port port cid number..................................59
5.5.5 set port port copyof .........................................60
5.5.6 set port port cp_tone_det_cfg.........................60
5.5.7 set port port cp_tone_det_ctrl.........................61
5.5.8 set port port dial_in plar...................................62
5.5.9 set port port fax_holdover ...............................62
5.5.10 set port port fax_tone_det_ctrl......................62
5.5.11 set port port fax_prof.....................................63
5.5.12 set port port hangup_wait .............................63
5.5.13 set port port out_type ....................................64

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5.5.14 set port port out_wait ....................................64
5.5.15 set port port prof_bit......................................64
5.5.16 set port port proto..........................................65
5.5.17 set port port rxgain ........................................65
5.5.18 set port port tone_out_off..............................66
5.5.19 set port port tone_out_on..............................66
5.5.20 set port port tone_out_pwr............................67
5.5.21 set port port tone_table.................................67
5.5.22 set port port txgain ........................................67
5.5.23 set port port voice_prof .................................68
5.6 E&M Common Signaling Configuration
Commands ......................................................................68
5.6.1 set port port em clear_conf_detect.................68
5.6.2 set port port em clear_conf_wait_max ...........69
5.6.3 set port port em clear_detect..........................69
5.6.4 set port port em connected_min.....................69
5.6.5 set port port em dial_tone ...............................70
5.6.6 set port port em disable_hangup....................70
5.6.7 set port port em guard_all...............................70
5.6.8 set port port em guard_out .............................71
5.6.9 set port port em offhook_db............................71
5.6.10 set port port em onhook_db..........................71
5.6.11 set port port em size_detect .........................72
5.7 E&M Immediate Start Signaling
Configuration Commands ...............................................72
5.7.1 set port port emi glare_report .........................72
5.7.2 set port port emi wait_dsp_ready ...................72
5.8 E&M Delay Start Signaling Configuration
Commands ......................................................................73
5.8.1 set port port emd in_delay_max .....................73
5.8.2 set port port emd in_delay_min ......................73
5.8.3 set port port emd in_digit_ign .........................73
5.8.4 set port port emd out_delay_check ................74
5.8.5 set port port emd out_delay_dur_max ...........74
5.8.6 set port port emd out_delay_dur_min ............74
5.8.7 set port port emd out_intg_check ...................75
5.9 E&M Wink Start Signaling Configuration
Commands ......................................................................75

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5.9.1 set port port emw in_wink_digit_ignore..........75
5.9.2 set port port emw in_wink_dur........................76
5.9.3 set port port emw in_wink_wait_max .............76
5.9.4 set port port emw in_wink_wait_min ..............76
5.9.5 set port port emw out_wink_dur_max ............77
5.9.6 set port port emw out_wink_dur_min .............77
5.9.7 set port port emw out_wink_wait_max...........77
5.10 FXO Signaling Configuration Commands..............78
5.10.1 set port port fxo answer_after.......................78
5.10.2 set port port fxo batt_rev_times ....................78
5.10.3 set port port fxo caller_id...............................79
5.10.4 set port port fxo cpc_detect ..........................79
5.10.5 set port port fxo guard_out............................79
5.10.6 set port port fxo loop_det_db........................80
5.10.7 set port port fxo ringing_db ...........................80
5.10.8 set port port fxo ringing_inter_cycle .............81
5.10.9 set port port fxo ringing_inter_pulse .............81
5.11 FXS Signaling Configuration Commands ..............82
5.11.1 set port port fxs answ_clear_detect..............83
5.11.2 set port port fxs caller_id...............................83
5.11.3 set port port fxs cpc_dur ...............................83
5.11.4 set port port fxs cpc_wait ..............................84
5.11.5 set port port fxs offhook_db ..........................84
5.11.6 set port port fxs offhook_detect ....................84
5.11.7 set port port fxs onhook_db ..........................85
5.11.8 set port port fxs onhook_detect ....................85
5.11.9 set port port fxs ring_id .................................86
5.12 Voice and Fax Coder Configuration
Commands ......................................................................86
5.12.1 Common Coding Profile
Configuration Commands ........................................87
5.12.2 Voice Coding Profile Configuration
Commands ...............................................................89
5.12.3 Fax Coding Profile Configuration
Commands ...............................................................93
5.13 Call Progress Tone Configuration
Commands ......................................................................96
5.13.1 Configuring CP Tones ..................................96
5.13.2 Configuring CP Tone Detector .....................98

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5.14 H323 Configuration Commands...........................101
5.14.1 set h323 alias ..............................................101
5.14.2 set h323 allow_calls_wo_gk.......................101
5.14.3 set h323 alt_dtmf.........................................102
5.14.4 set h323 auto_answer ................................102
5.14.5 set h323 call_name.....................................103
5.14.6 set h323 cisco_t38 ......................................103
5.14.7 set h323 default_dtmf .................................103
5.14.8 set h323 display_name...............................104
5.14.9 set h323 dns_ip...........................................104
5.14.10 set h323 dtmf_duration.............................105
5.14.11 set h323 endpoint_prefix ..........................105
5.14.12 set h323 endpoint_reg_type.....................105
5.14.13 set h323 g723_frame_rate .......................106
5.14.14 set h323 gk_addr ......................................106
5.14.15 set h323 gk_id...........................................106
5.14.16 set h323 gk_max_tries..............................107
5.14.17 set h323 gk_mode ....................................107
5.14.18 set h323 h245_term_type.........................107
5.14.19 set h323 h245_timeout .............................108
5.14.20 set h323 h245_tunneling ..........................108
5.14.21 set h323 in_fast_start................................108
5.14.22 set h323 master_delay .............................109
5.14.23 set h323 nat_call.......................................109
5.14.24 set h323 out_fast_start .............................110
5.14.25 set h323 rtp_port_base.............................110
5.14.26 set h323 term_id .......................................110
5.14.27 set h323 time_to_live................................111
5.15 Configuration Management Command................111
5.15.1 config ...........................................................112
5.16 The Show Command............................................112
5.16.1 show call_record .........................................112
5.16.2 show coding ................................................113
5.16.3 show cp_tone_det.......................................113
5.16.4 show cp_tone_det_cfg................................114
5.16.5 show h323...................................................114
5.16.6 show port.....................................................115

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5.16.7 show rxtxstat ...............................................115
5.16.8 show tlevels.................................................116
5.16.9 show tone....................................................116
5.16.10 show tstat ..................................................117
5.16.11 show version .............................................117
5.16.12 show vpstat ...............................................118
5.17 Dial Plan Management Commands .....................118
5.17.1 Database Update Control
Commands .............................................................118
5.17.2 Destination Table Management
Commands .............................................................121
5.17.3 Hunt Group Table Management
Commands .............................................................122
5.17.4 Address Table Management
Commands .............................................................124
5.17.5 Dialing Control Commands ........................126
5.18 The Trace Utility ....................................................127
5.18.1 spy [ key ] [level]..........................................128
5.18.2 spy dump.....................................................129
5.18.3 spy flush ......................................................129
5.19 Software Upgrade Utility Commands...................129
5.19.1 help..............................................................129
5.19.2 ping..............................................................129
5.19.3 quit ...............................................................130
5.19.4 set gateway .................................................130
5.19.5 set ip ............................................................130
5.19.6 set mask ......................................................131
5.19.7 show ............................................................131
5.19.8 start..............................................................131