Sonnet SF3 Series User manual

Mac® Compatibility
• Mac with a Thunderbolt 3 port
• Mac with a Thunderbolt 2 port with an Apple Thunderbolt 3
(USB C) to Thunderbolt 2 Adapter
• macOS®10.12.1+
Windows® Compatibility
• PC with a Thunderbolt 3 port
• Windows 10
SxS Media Compatibility
• Mac and PC compatible
Package Contents Description
Power Adapter
and Power Cord
Connect the power
adapter to SxS card
reader’s 12VDC
socket. Note that the
power indicator on
top lights when the
adapter is connected
to AC power.
Connect the power cord between a power outlet and the power
adapter. Note that the power cord included with your product may
appear different than the one pictured here, depending on where the
product was purchased.
Thunderbolt 3 (40Gbps) Cable
Connect this cable between the SxS card reader
and your computer (or other Thunderbolt
peripheral device in the chain connected to the
computer).
Thunderbolt Connector Retainer Clip
This secures a Thunderbolt 3 connector plugged into one of
the SxS card reader’s Thunderbolt 3 ports to prevent accidental
cable disconnection. This clip is compatible with Sonnet 0.5 meter
Thunderbolt 3 cables, but not with Sonnet 1-meter Thunderbolt 3
cables.
Support Note: This document was up to date at the time
of printing. Please check the Sonnet website for the latest
documentation.
1. Go to www.sonnettech.com/support/
2. Click the Downloads, Manuals, FAQs link.
2. Click the Thunderbolt link.
3. Click the SF3 Series - SxS Pro Card Reader link, and then click the
Manual link.
5. Click the SF3 Series - SxS Pro Card Reader QSG [English] link and
then check the Document Version information. If the version
listed is later than this document (revision A), click the Download
Now button for the latest version.
Quick Start Guide
for SF 3
™Series — SxS™Pro Card Reader
SF3 Series — SxS Pro Card Reader Description
1 – Card Slots
These slots accept all SxS cards; XQD™ and SDXC™ cards are
supported with adapters (sold separately).
2 – Thunderbolt 3 (USB Type-C) Connector
Connect the included Thunderbolt cable between either of these
ports and your computer’s (or intermediate peripheral device’s)
Thunderbolt port; the open port may be used to connect another
Thunderbolt peripheral device. You may not connect two computers
to this adapter’s Thunderbolt ports, nor to a daisy chain of Thunderbolt
peripheral devices.
3 – 12VDC Socket
Connect the included DC power adapter between this socket and
the included power cord.

Driver Information—Mac
The drivers required to support the SF3 Series — SxS Pro Card Reader
itself are installed as part of macOS; there are no preparation steps.
SxS memory card support requires the installation of Sony®drivers
on your computer. Go to sonnettech.com/support/kb/kb.php, click
the Thunderbolt link, then click the SF3 Series - SxS Pro Card Reader
link, and then click the Driver links to access the latest Sony drivers.
Driver Information—Windows®
To enable the SF3 Series — SxS Pro Card Reader to work with your
Windows computer, please do the following:
1. Update your computer’s BIOS to the latest version.
2. Confirm your computer is running, or update to, the latest
Thunderbolt software.
3. Confirm your computer is running, or update to, the latest
version of Windows 10.
4. Go to sonnettech.com/support/kb/kb.php, click the
Thunderbolt link, then click the SF3 Series - SxS Pro Card Reader
link, and then click the Driver link.
5. Click the Sony and Sonnet Driver links to access, download, and
install the latest drivers.
Connecting the Reader
1. Connect the included Thunderbolt
cable between either Thunderbolt
port on the SxS card reader and a
Thunderbolt port on your computer,
or other Thunderbolt peripheral
device in the chain connected to
the computer. Secure the retainer
clip to the reader if you attached it
to the cable.
2. Connect the included power cord between a
wall outlet or power strip and the power adapter;
verify the connector is plugged in securely. Connect
the power adapter cable to the SxS card reader’s 12V power socket.
Windows Users—Using the Card Reader For the First Time
When your computer boots for the first time after you connected
the SxS card reader, an Approve New Thunderbolt™ Devices window
appears. From the drop-down menu select Always Connect, and
then click OK.
All Users—Inserting and Removing Cards
• To insert a card, push it into straight into the slot, parallel to the
top cover of the reader, until it stops; do not force a card into the
slot, as you may damage the card or the slot connector.
• Before removing a card, be sure to eject or “Safely Remove” its
mounted volume; otherwise, data on the memory card may be
corrupted.
• To remove a card, pull it
straight out of the
slot.
Contacting Customer Service
The Sonnet web site located at www.sonnettech.com has the most
current support information and technical updates.
Before you call Sonnet Customer Service, please check our Website
for the latest updates and online support files, and check this user’s
guide for helpful information. When you call Sonnet Customer
Service, have the following information available so our customer
service staff can better assist you:
• Product name • Date and place of purchase • Computer model
• Adapter card(s) used • OS version
If further assistance is needed, please contact us at:
USA Customers
If further assistance is needed, please contact Sonnet Customer
Service at:
Tel: [phone]
(Monday–Friday, 7 a.m.–4 p.m. Pacific Time)
E-mail: [e-mail]
For Customers Outside the USA
For support on this product, contact your reseller or local distributor.
Visit Our Web Site
For the most current product information and online support files,
visit the Sonnet web site at www.sonnettech.com. Remember to
register your product online at http://registration.sonnettech.com to
be informed of future upgrades and product releases.
©2017 Sonnet Technologies, Inc. All rights reserved. Sonnet, the Sonnet logotype, Simply Fast, the Simply Fast logotype, and SF3
are trademarks of Sonnet Technologies, Inc. Mac, the Mac logo, and macOS are trademarks of Apple Inc., registered in the United
States and other countries. Thunderbolt and the Thunderbolt logo are trademarks of Intel Corporation in the U.S. and/or other
countries. Other product names are trademarks of their respective owners. Product specifications subject to change without
notice. QS-SF3-2SXS-E-A-062617
Support Note: Sonnet’s
ThunderLok™ 3 Thunderbolt
connector retainer clip secures the
included Thunderbolt 3 (40Gbps)
cable to the SxS card reader to prevent
accidental disconnects. To attach the
clip to the cable, remove both from
their packaging, and then insert the
connector through the connector clip
as shown. Note that the connector will
pass all the way through the clip; when
you connect the cable to the reader,
the clip will secure the connector.