Sonnet Encore/ST G4 1.8 GHz User manual

Quick Start Guide ONLY for Encore/ST G4 1.8 GHz
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©2002 Sonnet Technologies, Inc. Revised 2005. All rights reserved. Sonnet, the Sonnet logotype, Simply Fast, the Simply Fast logotype and Encore are trademarks of Sonnet Technologies, Inc. Macintosh and Mac are trademarks
of Apple Computer, Inc., registered in the United States and other countries. Other product names are trademarks of their respective owners. Product specifications subject to change without notice. Printed in the USA.
QS-SG4-1800-E-A-072805
Power Mac and Operating System Compatibility
This Encore/ST G4 processor upgrade card is compatible only with Power
Mac® G4 AGP Graphics, Gigabit Ethernet, Digital Audio, QuickSilver 2001, and
QuickSilver 2002 models. Installation of this product into a Power Mac G4 Cube is
not supported. If you are unsure which Power Mac model you have, refer to
Apple’s online support article that describes the differences at
http://docs.info.apple.com/article.html?artnum=58418. This article
lists model numbers, and describes the physical differences of the various
Power Mac G4 models.
At this printing, this Encore/ST G4 processor upgrade is compatible with
Mac OS® 9.2 and Mac OS X Version 10.3.5 and later. For up-to-date Mac
OS compatibility information, check our web site.
The Encore/ST G4 supports hard disk and display sleep in all compatible Power
Mac G4 computers; in some configurations, deep sleep may not be supported.
You Should Have
The following items should be included in your product package:
• Encore/ST G4 processor upgrade card*
• Sonnet Installer CD
The following items are required for installation:
• Medium Phillips screwdriver
• Flat blade screwdriver (only for QuickSilver installation)
• Needle-nose pliers
Multiple Upgrade Recommendation
If you intend to perform multiple hardware upgrades to your Power Mac, we
recommend that you complete the installation of the Encore/ST G4 first, and
then install the remaining upgrades; complete each upgrade and test it before pro-
ceeding to the next.
* Your card may differ from what is pictured.
Support Notes: Please familiarize yourself with
the following instructions before beginning the
installation. If you feel you are unable to install the com-
puter hardware, please contact a qualified computer
technician. Sonnet strongly recommends that a qualified
technician perform this installation.
Before proceeding with the installation, we recommend
that you make a backup of important information on your
hard drive prior to installing new hardware or software.
WARNING: In order for this Encore/ST G4
to operate in your system, it must have the
latest Power Mac G4 firmware and Mac OS 9.2
installed. If you use Mac OS X, you must ensure
that it is Version 10.3.5 or later; earlier versions
are NOT compatible. If your system does not meet
these criteria, you must upgrade to the correct OS
version(s) and update your system’s firmware before
installing this upgrade. Otherwise, your system
will not operate with the Encore/ST G4 installed.
Instructions follow.

1
Software/Firmware Info
Install Software… FIRST
A. ALL USERS—Install or Upgrade to Mac OS 9.2.x, If
Necessary
This Encore/ST G4 processor upgrade requires that Mac OS 9.2 be
installed on your system on a writeable local hard disk (not a CD,
DVD or network disk). You must boot your system from a Mac OS 9.2
system folder in order to update and/or patch the Power Mac firm-
ware so your system can support this Encore/ST G4 card. Verify the
Mac OS version on your system is at least Mac OS 9.2, and then install
or upgrade the OS software if necessary.
B. AGP Graphics, Gigabit Ethernet, and Digital Audio
Users Only—Update Power Mac Firmware
If your computer is a Power Mac G4 (QuickSilver) model, skip to sec-
tion C on page 2. Otherwise, before installing the Encore/ST G4, you
must ensure your AGP Graphics, Gigabit Ethernet, or Digital Audio
system’s firmware has been updated to the latest version (currently
4.2.8). Please note, your system may need to connect to the Internet to per-
form some of the steps.
1. OS 9 users: Select and open Apple System Profiler from the
Apple Menu. Click the triangle next to Production Information,
and find the Boot ROM version information (Figure 1). If it reads
“$0004.28f1”, skip the rest of the steps in this section and pro-
ceed to section C on page 2. Otherwise, go to step 2.
OS X users: Open System Profiler or Apple System Profiler (located
within the Utilities folder found in the Applications folder). Find
the Boot ROM information listed in the Hardware Overview
pane (Figure 2). If it reads “4.28f1”, skip the rest of the steps in
this section and proceed to section C on page 2. Otherwise, go to
step 2.
2. Boot your system in Mac OS 9.2.x (the firmware updater will
not work in OS X Classic mode). As of this writing, Apple has not
made this firmware updater available as an OS X application.
3. Log on to the Internet and type the following in your browser
window’s address bar:
http://docs.info.apple.com/article.html?artnum=120068
4. Click on the appropriate link to download the firmware (Figure 3).
5. Double-click the G4 FW Update 4.2.8.smi file icon to mount
the G4 Firmware Update disk image. Double-click the G4
Firmware Update icon to open the disk image, then double-click
the About G4 Firmware Update file icon. Once the read me file
has opened, print it. Following the directions on the pages you
printed, update the firmware on your system.
Figure 2
Figure 3
firmware
version
Figure 1
firmware version
WARNING: When you install (or upgrade to) Mac OS 9.2 or
later in an AGP Graphics, Gigabit Ethernet, or Digital Audio
model, you may have to upgrade your computer’s firmware as part of
the software installation. Please note, the firmware installed with the
Mac OS may not be the version required by the Encore/ST. Before
installing the Encore/ST G4, you may be required to upgrade your
firmware again; you MUST ensure your system is using version
4.2.8 firmware. If your system is using an earlier version of the firm-
ware, your system will not operate with the Encore/ST G4 installed.

2
Install Software… First!
C. ALL USERS—Install or Upgrade to Mac OS X
Version 10.3.5 or Later, If Necessary
For Mac OS X compatibility, this Encore/ST G4 card requires
Mac OS X Version 10.3.5 or later. If you are upgrading to Mac
OS X as part of this installation, or need to update Mac OS X to
the latest version, do so now; complete the Mac OS upgrade, and
then restart your computer.
D. ALL USERS—Sonnet Software Installation
This section describes the installation of software required to sup-
port this Encore/ST G4 in your computer. Please note you MUST
run the Crescendo/Encore Installer before you install this
Encore/ST G4 card. If you do not run the installer, your com-
puter will not operate with the processor upgrade installed.
1. If your system is booted in Mac OS X, switch back to
OS 9.2; otherwise, skip to the next step. From the Apple
menu, select System Preferences…, and then click on the
Startup Disk icon. When the System Folders appear, select
the Mac OS 9.2 System Folder in which you will install the
Sonnet software.
2. Insert the Sonnet Installer CD into the CD-ROM drive.
Double-click the Mac OS 7-9 ONLY, not Classic folder, and
then double-click the Crescendo/Encore Install icon. By
default, with “Easy Install” selected from the pop-up menu,
the required software will be installed into the active System
Folder on the boot drive. If this is okay, click the Install but-
ton; otherwise, select “Custom Install” from the pop-up
menu for more options or to select another drive to install
the software. The installer will install the appropriate soft-
ware into your computer’s System Folder.
3. If the installation was successful, a dialog box will appear;
the program will then install a firmware patch that enables
the use of this Encore/ST G4 in your computer. (The Sonnet
firmware patch may be uninstalled. However, doing so pre-
vents your system from working with this Encore/ST G4.)
Read the instructions in the dialog box, and click OK to shut
down your computer.
4. Press and hold down the Programmer’s button (the button
on the right, beneath the Power button) on the front of your
computer.
5. While holding down the Programmer’s button, press and
release the Power button on your computer or keyboard;
continue to hold down the Programmer’s button until you
hear a tone play through the speaker.
6. When the tone is heard, release the Programmer’s button; a
progress bar will appear at the bottom of the screen.
7. Once the firmware update is complete, your system will
restart. If an error occurred, a message will appear; you must
rerun the installer. Otherwise, a dialog box will appear, stat-
ing it is okay to install the Encore/ST G4; click OK.
E. Mac OS X Users Only—Additional Software
Installation
This section describes the installation of software used to enable
Mac OS X to correctly identify the Encore/ST G4 card’s processor
speed, and cache sizes and speeds.
1. If your system is booted in Mac OS 9.2, switch back to
OS X; otherwise, skip to the next step. From the Apple
menu, select Control Panels > Startup Disk X. When the
Startup Disk X window opens, select the Mac OS X System
Folder in which you will install the Sonnet software.
2. If it is not already inserted, insert the Sonnet Installer CD
into the CD-ROM drive. Double-click the Mac OS X ONLY
folder, and then double-click the SonnetCache.pkg file to
start the built-in Mac OS X install program. Follow the
directions to complete the installation, and then turn off
your computer.
Mac OS X Alert: Due to technical issues that arise from
the operation of the latest G4 processor (used on this
Encore/ST G4 card) in an older system, you must use Mac OS X
Version 10.3.5 or later to ensure compatibility; earlier versions of
Mac OS X lack the proper processor support.
WARNING: Before running the Crescendo/Encore
Install application, you must ensure your system is
booted in Mac OS 9.2; do not attempt to run this installer in
Mac OS X (Classic mode).

3
This section covers the installation of the Encore/ST G4 into Power
Mac G4 AGP Graphics and Gigabit Ethernet models. If you are install-
ing this product into a Digital Audio model, skip to page 6. If you are
installing this product into a QuickSilver 2001 or QuickSilver 2002
model, skip to page 10.
Shut Down and Open Computer
1. Shut down your Power Mac. If the computer has been on for a
while, allow 20 minutes for it to completely cool before begin-
ning the installation.
2. If you need to move the computer to a different area where you
can work freely, disconnect any connected cables, move the com-
puter, then reconnect the power cord to the computer and an
electrical outlet.
3. Touch a port access cover on the back of the computer (Figure 4)
to discharge any potentially damaging static electricity.
4. Disconnect the power cord from the computer.
5. Locate the security lock at the back of the computer (Figure 5).
If it is not already pressed in, press it in now.
6. With the right side of the case facing you, open your Power Mac
by lifting the release latch and lowering the side panel away from
the computer’s case (Figure 6).
Remove Heat Sink
Locate the processor heat sink on the logic board (Figure 7); your
heat sink may appear different from what is pictured. Using caution
to avoid touching the processor card and the logic board, grasp one
of the clips securing the heat sink with needle-nose pliers, between
the heat sink and processor card. Pull down and away to unhook one
side of the clip from the processor card (Figure 7). Push the clip away
from you to unhook it from the other side. Repeat these steps with
the other clip. Once the clips have been unhooked, gently lift the heat
sink and clips away from the processor and set them aside, but not on
the logic board.
Figure 7
Figure 6
Figure 5
Figure 4
port access
cover
security lock
side panel
raise release latch
clip clip
heat sink
Installation—AGP Graphics and Gigabit Ethernet Models
WARNING: When handling computer products, take care to
prevent components from being damaged by static electricity;
avoid working in carpeted areas. Handle processor upgrade cards only
by their edges and avoid touching connector traces and component
pins. Also, avoid touching the logic board and any of its components.
Support Note: To avoid generating a static charge in your
body, do not walk around the room until after you finish
installing the Encore card and close the computer.
AGP Graphics/Gigabit Ethernet

4
Figure 9
Figure 8
screw
screw
processor
card
screw
anti-static
package Encore/ST G4
card
Installation—AGP Graphics and Gigabit Ethernet Models
Remove Processor Card
Remove the three screws securing the processor card to the logic
board (Figure 8). Grasping its edges, gently lift one edge of the proces-
sor card to separate it from the logic board, and then carefully lift it
straight up and away.
Install Encore/ST G4 Processor Upgrade Card
1. Remove the Encore/ST G4 processor upgrade card from its
anti-static package; make sure to handle the card by its edges
(Figure 9); your card may differ from what is pictured.
2. Carefully remove the cap covering the connector on the bot-
tom of the Encore/ST card (Figure 10), and then place the cap
on the original processor card’s connector.
3. Place the processor card you removed from the computer into
the anti-static package, and then store it, the original heat sink,
heat sink clips, and the screws you removed in a safe place.
4. Align the connector on the bottom of the Encore/ST card with
the connector on the logic board (Figure 11), and then set the
card down on top of the three threaded posts (not shown). Make
sure the connectors are lined up, then, grasping the Encore/ST
card by its heat sink, gently press it straight down until the con-
nectors snap together. Verify the connectors are completely cou-
pled by gently pulling up on the edges of the Encore/ST board;
the board should remain firmly in place.
Figure 10
protective
cap
Encore/ST card
Figure 11
Encore/ST card
connectors

5
Figure 13
Figure 12
Encore/ST card
screw
screw
Installation—AGP Graphics and Gigabit Ethernet Models
5. Making sure the Encore/ST card’s captive screws are engaged
properly in the threaded posts, tighten each of the three screws
and secure the card snugly to the logic board; do not overtight-
en the screws (Figure 12).
Close Computer
1. Raise the side panel back into place (Figure 13).
2. Return the computer to your computing area if necessary, and
reconnect the power cord and peripheral cables to the computer.
Turn On Computer
Turn on your Power Mac; your accelerated machine should boot
normally.
side panel
screw
AGP Graphics/Gigabit Ethernet
WARNING: When your computer is operating, the Encore/ST’s
heat sink will become VERY hot to the touch; take care to not
touch the heat sinks, or you may get burned.

6
Figure 15
Figure 14
Figure 17
Figure 16
side panel
security lock
raise release latch
sound ports
screw
port access
cover
screw
Generic G4
model shown
Installation—Digital Audio Models
This section covers the installation of the Encore/ST G4 into Power Mac
G4 Digital Audio models (back panel appears like Figure 18). If you are
installing this product into an AGP Graphics or Gigabit Ethernet model,
go back to page 3. If you are installing this product into a QuickSilver
2001 or QuickSilver 2002 model, skip to page 10.
Shut Down and Open Computer
1. Shut down your Power Mac. If the computer has been on for a
while, allow 20 minutes for it to completely cool before begin-
ning the installation.
2. If you need to move the computer to a different area where you
can work freely, disconnect any connected cables, move the com-
puter, then reconnect the power cord to the computer and an
electrical outlet.
3. Touch a port access cover on the back of the computer to dis-
charge any potential damaging static electricity (Figure 14).
4. Disconnect the power cord from the computer.
5. If present, remove the two indicated screws from the back plate
of the computer (Figure 15). Otherwise, go to step 6.
6. Locate the security lock at the back of the computer (Figure 16).
If it is not already pressed in, press it in now.
7. With the right side of the case facing you, open your Power Mac
by lifting the release latch and lowering the side panel away from
the computer’s case (Figure 17).
WARNING: When handling computer products, take care to
prevent components from being damaged by static electricity;
avoid working in carpeted areas. Handle processor upgrade cards only
by their edges and avoid touching connector traces and component
pins. Also, avoid touching the logic board and any of its components.
Support Note: To avoid generating a static charge in your
body, do not walk around the room until after you finish
installing the Encore card and close the computer.

7
Figure 21
Figure 20
Figure 18
Figure 19
fan assembly
clip
clip
clip (grasp here)
clip (grasp here)
processor
card
2-pin connector
heat sink
processor
card
screw
screw
screw
Installation—Digital Audio Models
Remove Fan Assembly
This section covers the removal of the fan assembly found on some
Digital Audio models. If your machine does not have a fan assem-
bly covering the processor heat sink, skip to “Remove Heat Sink”
below.
1. Locate and carefully disconnect the 2-pin connector from the
processor card (Figure 18).
2. Unlatch the fan assembly’s clips from the processor card and
the heat sink, then lift the fan assembly out of the case and set it
aside (Figure 19).
Remove Heat Sink
Locate the clips securing the processor heat sink to the processor card
(Figure 20); your heat sink may appear different from what is
pictured. Using caution to avoid touching the processor card and the
logic board, grasp one of the clips securing the heat sink with needle-
nose pliers, between the heat sink and processor card. Pull down
and away to unhook one side of the clip from the processor card
(Figure 20). Push the clip away from you to unhook it from the other
side. Repeat these steps with the other clip. Once the clips have been
unhooked, gently lift the heat sink and clips away from the processor
and set them aside, but not on the logic board.
Remove Processor Card
Remove the three screws securing the processor card to the logic
board (Figure 21). Grasping its edges, gently lift one edge of the pro-
cessor card to separate it from the logic board, and then carefully lift it
straight up and away.
Digital Audio

8
Figure 22
Installation—Digital Audio Models
Install Encore/ST G4 Processor Upgrade Card
1. Remove the Encore/ST G4 processor upgrade card from its
anti-static package; make sure to handle the card by its edges
(Figure 22); your card may differ from what is pictured.
2. Carefully remove the cap covering the connector on the bot-
tom of the Encore/ST processor card (Figure 23), and then place
the cap on the original processor card’s connector.
3. Place the processor card you removed from the computer into
the anti-static package, and then store it, the original heat sink,
heat sink clips, the screws you removed, and the fan assembly in
a safe place.
4. Align the connector on the bottom of the Encore/ST card with
the connector on the logic board (Figure 24), and then set the
card down on top of the three threaded posts. Make sure the
connectors are lined up, then, grasping the Encore/ST card by
its heat sink, gently press it straight down until the connectors
snap together. Verify the connectors are completely coupled by
gently pulling up on the edges of the Encore/ST board; the board
should remain firmly in place.
6. Making sure the Encore/ST card’s captive screws are engaged
properly in the threaded posts, tighten each of the three screws
and secure the card snugly to the logic board; do not overtight-
en the screws (Figure 25).
anti-static
package Encore/ST G4
card
Figure 23
Encore/ST card
protective cap
Figure 24
post
connector
post
post
Encore/ST card
Figure 25
screw
screw
screw
WARNING: When your computer is operating, the Encore/ST’s
heat sink will become VERY hot to the touch; take care to not
touch the heat sinks, or you may get burned.