Sonniger GUARD PRO Installation guide

Operation and Maintenance Documentation of GUARD PRO air curtains GUARD PRO v202106
Operation and Maintenance Documentation
SONNIGER Polska Sp. z o.o. Sp.K.
ul. Śląska 35/37, 81-310 Gdynia, Polska, infolinia 801 055 155, tel. + 48 58 785 34 80, www.sonniger.com
Sąd Rejonowy Gdańsk-Północ, VIII Wydział Gospodarczy Krajowego Rejestru Sądowego, KRS 0000504509,
NIP 586 227 35 14,Regon 22154369 kapitał zakładowy: 1.655.000 PLN

Operation and Maintenance Documentation of GUARD PRO air curtains GUARD PRO v202106
1. PURPOSE OF THE DEVICE
The industrial air curtain is intended to be used in regions with a moderate and cold climate, in spaces where temperature
ranges from -15 to +40°C and with relative humidity up to 80% (at the temperature of +25°C), in conditions free from
external factors such as pollens, hydrometeor (horizontal precipitation) and chemical vapours.
In winters, air curtains protect against heat losses in rooms which is possible due to the airstream suitably directed that
protects the entrance of cold air into a heated space. In summers, the curtains may be used as cooling devices preventing the
entry of hot air from outside as well as air pollutants.
The GUARD PRO industrial air curtains are designed to protect against heat losses in the gateways of buildings of medium and
high capacity especially such as the followings:
warehouse and production halls,
Loading/unloading sections in supermarkets and large commercial premises,
Car showrooms and service stations,
exhibition surfaces
2. BASIC TECHNICAL PARAMETERS GUARD PRO
PARAMETERS
GUARD PRO
Curtain with water heater
Curtain with electric heater
Curtain without heater
GUARDPRO
150W
GUARDPRO
200W
GUARDPRO
150E
GUARDPRO
200E
GUARDPRO
150C
GUARDPRO
200C
Length of unit
m
1.5
2
1.5
2
1.5
2
Max airflow range
m
7,5
7,5
7,5
Heat output *
kW
33
47
14
17,5
-
-
Max air output
m³/h
6 500/3 700/2 400
9 000/5 150/3 450
6 700/3 800/2 500
9 100/5 150/3 450
6 800/3 800/2 600
9 200/5 200/3 500
Max working pressure
MPa
1,6
-
-
-
-
Diameter of connection nozzles
inch
3/4"
-
-
-
-
Motor power supply, consumption
V/Hz/
A
230/50 2,16A
230/50 3,24A
230/50 2,16A
230/50 3,24A
230/50 2,16A
230/50 3,24A
Motor power
kW
0,5
0,75
0,5
0,75
0,5
0,75
Electric heater power supply,
consumption
V/Hz
A
-
-
400/50 21,3A
400/50 26,6A
-
-
Weight filled with water / without
water
kg
46/44
62/60
45
63
37
51
Noise level
dB (A)
59
61
59
61
59
61
Protection class IP
IP 54
IP 21
IP 54
* heat output for water agent 90/70 and inlet air temperature 0°C
** power consumption for ambient air temperature 16°C and cable length 10m. Energy consumption [A] increases when the air
inlet temperature decreases or when the length of the supply cables is longer
max temperature of heating agent 110°C
DIMENSIONS GUARD PRO 150W, GUARD PRO 150C, GUARD PRO 150E

Operation and Maintenance Documentation of GUARD PRO air curtains GUARD PRO v202106
DIMENSIONS GUARD PRO 200W, 200E 200C
PTC HEATERS
GUARD PRO type E air curtain is equipped with modern PTC electric heaters.
PTC are thermistors which means that along with the temperature increase
the resistance of the heating element increases as well. Thanks to that
feature there is no the risk of overheating which lead to safer devices with
more efficient performances. An additional benefit is the lack of current on
the heaters surface as well as larger energy exchange surface.
3. GENERAL AND SAFETY PRINCIPLES
The GUARD PRO air curtains are manufactured in compliance with the rules and standards concerning quality, ecology, utility
and work comfort. Before starting the device be sure to read the Manual carefully.
The GUARD PRO air curtains are delivered ready-to-use in a cardboard package that protect from any mechanical damages.
The package consists of: the device, the Manual (Operation and Maintenance Documentation) and the Guarantee. If the
optional automatic control is ordered, it shall be delivered in a separate package. Make sure all the aforementioned elements
are in the package immediately after the delivery. In the absence of any element, please fill in the suitable carrier document.
NOTICE!
Do not use the curtain in rooms containing any flammable and/or combustible substances, biological substances or in
environments with corrosive air components.
Do not use the curtain in rooms with relative humidity above 80%
Do not leave the curtain ON unattended for longer periods
Do not use the curtain without proper grounding
Do not turn on the curtain with protective cover on
Before conducting any maintenance or cleaning work or during the break in operation for an extended period of time,
make sure you unplug the power cable
To connect the air curtain, use a supply cable with a fork that protects against unintended disconnecting from the
power
When the air curtain is connected directly to the cable, please make sure there is a splitter protecting against any
undesired disconnecting
Pay special attention while transporting the device not to damage the casing
When the device is being operated, ensure the safety rules in accordance with the labour standards relating to the
operation of any electrical devices
Do not place any objects on the curtain or reduce the airflow in order to ensure the fire safety and if sparks or a
damaged supply cable noticed, discontinue the operation immediately
Electricity network, to which the curtain is connected, should be protected against overloading and short circuit

Operation and Maintenance Documentation of GUARD PRO air curtains GUARD PRO v202106
CAUTION!
For reasons of serious danger to electric shock any exchanges of supply cable must be performed by a qualified
specialist
For reasons of serious danger to electric shock disconnect the power supply prior to conducting any repair or
maintenance work
Any leakage repairs of the heating medium in the device, of which pipes are under pressure, is strictly prohibited
Cut-off/stop valve must be used to supply a heating medium
It is prohibited to connect grounding-type plug to water pipe, gas tubes, lightning conductors, telephone or antenna
network
Wait for at least 3 hours before connecting the device to the supply power if the temperature while transporting is
below zero
4. ASSEMBLY
Before mounting the unit, take into consideration the followings:
accessibility/easy access for any servicing and maintenance works
access to water and electrical installation
possibility to mount the curtain directly at the gate entrance
It is advisable to mount the device to the wall or the ceiling above the doorway on supporting mount pins or supporting
constructions (shapes and dimensions of the supporting construction may be individually designed in compliance with durability
and strength requirements).
Pay special attention to proper levelling of the device. If the device is not placed in a horizontal or vertical position, it may result
in damaging the fan and consequently malfunctioning of the device. The air inlet and outlet must not be blocked by any
objects. While installing the unit, remember to provide easy access to the control panel. A few curtains of the same type may
be installed in case of a bigger doorway. They must be assembled side-by-side to make an uninterrupted stream of air. The
curtain is mounted horizontally or vertically for permanent (on the left/right side of the doorway). The GUARD PRO air curtain is
advised to be wider (in case of horizontal mounting) or higher (in case of vertical mounting) than the gate way.
If you decide on ACTIVE PROTECTION system, which is the assembly of curtains with water exchanger and without one, you
have to mount air curtains with water exchangers on the bottom.
When connecting the curtain, make sure that maintenance work is possible to be conducted. On both connection nozzles
manual shut-off valves should be installed in case of the necessity of disconnecting the unit. The hot water medium supply
must be connected in accordance with the marking on the casing (inlet/outlet).
When pipes being screwed to the heat exchanger make sure you secure the inlet connection of the heater to protect it against
the torque (that may cause leakage in the heat exchanger).
The connections of heating medium with the threaded nozzles DIN 3/4” should be based on the project carried out by an
authorized designer. In case of connecting the curtain to the heating network with no mixing module, a water filter must be
installed.
4.1. CONNECTING GUARD PRO CURATAINS
The GUARDPRO multi-purpose connector is designed to connect curtains and to mount curtains to the ceiling (in case of
horizontal mounting) or to the wall (in case of vertical mounting). The GUARDPRO multi-purpose connector is not included in
the content of the delivery and is available optionally. The connector should be installed in accordance with the figures below.
The required number of the GUARDPRO multi-purpose connectors may be calculated from the formula below.
Horizontal assembly (N –number of curtains)
N x 4 = number of GUARDPRO multi-purpose connectors
Vertical assembly (N - number of curtains)
(N x 4) –2 = number of GUARDPRO multi-purpose connectors
NOTICE !
Before mounting the device, read the manual carefully and adhere to the rules concerning the mounting
procedures. Not applying to the rules may result in the inappropriate functioning of the device and the loss of the
guarantee rights.
Pay special attention when working with electrical elements of the device.
NOTICE !
Pay special attention to proper leveling of the device. If the device is not placed horizontally or vertically, it may
result in damaging the fan and consequently the malfunction of the device.
To sustain proper functioning of the device, keep safe distances as given in Figure below.

Operation and Maintenance Documentation of GUARD PRO air curtains GUARD PRO v202106
Installation of connector inside the curtain Installation of connector at the back of the curtains
Horizontal assembly
To mount the curtain horizontally in a proper way,
keep the distance of min 300mm from the rear side
of the device.
To mount the GUARDPRO curtain to the ceiling, use
the GUARDPRO multi-purpose connector. Mounting
pins of diameter 11 may be attached to the
connector (not included in the delivery).
Vertical assembly
To mount the curtain vertically make sure the air
outlet of the curtain is as close as possible to the
doorway and air gap is at the height of the upper
edge of the entry. Please, make sure to keep the
distance of about 300 mm between the outlet casing
and the wall.
To mount two GUARDPRO curtains one above the
other, it is necessary to use the GUARDPRO multi-
purpose connector to install the curtain to the wall.
To mount GUARDPRO curtain to the floor, use
vertical holder/support, which is used to attach the
curtain to the EURO pallet (for the period of
transport). The support is included in the delivery.
The curtain must be attached to the floor from each
side and its rear side as shown in Figure.

Operation and Maintenance Documentation of GUARD PRO air curtains GUARD PRO v202106
5. HEAT OUTPUT RANGES
6. CONTROLLER - INSTALLATION
Panel Comfort is a controller that allows to regulate air speed and desired temperature in the room. Panel Comfort should be
located beyond the air stream generated by the air curtain. The Panel Comfort allows to regulate 1 pc of GUARD PRO unit.
Description of the Panel Comfort settings
ON/OFF –turning ON/OFF a unit
I-II-III –switch for fan speed regulation
HEAT - thermostat sends a signal to the valve and actuator fan and fan turns off when temperature in
the room is reached, valve/actuator closes water supply.
FAN/COOL –functions not active
7. ELECTRICAL CONNECTION DIAGRAMS
To connect the curtain use a 3-core copper cable of minimal diameter 3x1,5mm² for two curtains (up to 6 fans) or 3x2,5mm²
for 3 curtains (up to 9 fans). The electrical installation and connection to power supply must be done in compliance with the
existing regulations and standards for building industry.
The electric network, to which the device is to be connected, should protect the device against overloading and short circuit. It
is necessary to use protective grounding. Any electrical installation works and the connection to supply power must be
conducted in accordance with the applicable building regulations and standards. The connection of the unit to the power supply
must be conducted by a qualified specialist who is familiar with the Manual. Fan’s motor is equipped with internal thermal
protection against overheating. Power cable and a main switch are not included in the set.
Also the DOORSTOP door contact switch can be installed; it turns off the GUARD PRO curtain when the door is being closed and
the moment the door is being opened the GUARD PRO curtain starts operating accordingly to the parameters set in the control
panel of the device.
Fan wiring description
U1 high speed –brown
U2 middle speed –grey
U3 low speed –red
N neutral –blue
PE protection - yellow/green
NOTICE!
After a year of operation check the electrical connections and if needed tighten the wire connections to eliminate
potential sparkling.
0 5 10 15 20 0 5 10 15 20 0 5 10 15 20 0 5 10 15 20
heatoutput kW 18,3 16,2 13,7 11,3 8,6 23,5 21,3 19,1 17,0 14,8 28,0 25,8 23,7 21,5 19,3 32,5 30,4 28,2 26,0 23,8
outlet air temperature ˚C 8,2 12,3 16,2 20,1 23,8 10,6 14,6 18,6 22,6 26,6 12,6 16,6 20,6 24,7 28,7 14,6 18,7 22,7 26,7 30,7
water flow
m3/h 0,8 0,7 0,6 0,5 0,4 1,0 0,9 0,8 0,8 0,6 1,2 1,2 1,0 0,9 0,9 1,4 1,3 1,3 1,2 1,0
pressure drop kPa 2,3 1,8 1,3 0,9 0,9 3,6 3,0 2,4 2,0 1,5 4,9 4,2 3,6 3,0 2,5 6,4 5,7 4,9 4,2 3,6
0 5 10 15 20 0 5 10 15 20 0 5 10 15 20 0 5 10 15 20
heatoutput kW 26,4 23,4 20,4 17,4 14,1 33,3 30,3 27,3 24,3 21,2 39,5 36,5 33,5 30,5 27,5 45,7 42,7 39,7 36,7 33,7
outlet air temperature ˚C 8,6 12,6 16,6 20,6 24,6 10,8 14,8 18,9 22,9 26,9 12,8 16,9 20,9 24,9 28,9 14,8 18,9 22,9 26,9 30,9
water flow
m3/h 1,2 1,0 0,9 0,8 0,6 1,4 1,3 1,2 1,0 0,9 1,7 1,6 1,5 1,3 1,2 2,0 1,9 1,8 1,6 1,5
pressure drop kPa 5,4 4,3 3,3 2,5 1,7 8,1 6,8 5,6 4,5 3,5 11,0 9,5 8,1 6,8 5,6 14,0 13,0 11,0 9,5 8,1
inlet air temperature
air flow - 9000 m3/h
inlet air temperature
air flow - 6500 m3/h
GUARD PRO 200W
inlet/outlet water temperature
60/40
70/50
80/60
90/70
GUARD PRO 150W
inlet/outlet water temperature
60/40
70/50
80/60
90/70

Operation and Maintenance Documentation of GUARD PRO air curtains GUARD PRO v202106
7.1. CONNECTION SCHEME FOR GUARD PRO TYPE W (WATER EXCHANGER), TYPE C (AMBIENT) WITH PANEL
COMFORT (ONLY 1 UNIT FOR COMOFORT PANEL)
Power supply cables not included
7.2. CONNECTION SCHEME FOR GUARD PRO TYPE E (ELECTRIC HEATER) WITH PANEL COMFORT (ONLY 1 UNIT
FOR COMOFORT PANEL)
Power supply cables not included

Operation and Maintenance Documentation of GUARD PRO air curtains GUARD PRO v202106
7.3. CONNECTION SCHEME FOR GUARD PRO TYPE W (WATER EXCHANGER), TYPE C (AMBIENT) WITH A
CONTROL BOX MADE BY INSTALLER
Power supply cables not included
7.4. CONNECTION SCHEME FOR GUARD PRO TYPE E (ELECTRIC HEATER) WITH A CONTROL BOX MADE BY
INSTALLER
Power supply cables not included

Operation and Maintenance Documentation of GUARD PRO air curtains GUARD PRO v202106
7.5. CONNECTION SCHEME FOR GUARD PRO TYPE E (ELECTRIC HEATER) WITH THE MULTI 6 CONTROL BOX (UP
TO 6 UNIT)
Power supply cables not included

Operation and Maintenance Documentation of GUARD PRO air curtains GUARD PRO v202106
7.6. CONNECTION SCHEME FOR GUARD PRO TYPE W (WATER EXCHANGER), TYPE C (AMBIENT) WITH THE MULTI
6 CONTROL BOX (UP TO 6 UNIT)
Power supply cables not included

Operation and Maintenance Documentation of GUARD PRO air curtains GUARD PRO v202106
The Multi 6 control box allows to connect and control up to 6x GUARD PRO 200 and 6x servomotors. The control of the unit
motors is via Panel COMFORT or INTELLIGENT, there is a possibility to connect DOORSTOP switch to it. The thermostat has a
primary function when connected to the unit with the Doorswitch. In order to connect more than 6 air curtains there is a
possibility of connecting up to 10 Multi 6 controls in serial. To do so in to remove the DS-N jumper in the first Multi 6 box and
install DS-N jumper in all the other boxes.
8. HYDRONIC CONNECTION
Water connections are located at the back of the unit on the right side. Connections should allow access for service and
maintenance therefore on both nozzles the shut-off valves should be installed. The order of connecting inlet/outlet pipes does
not affect the operation of the exchanger.
9. OPERATION AND MAINTENANCE
The engine and fan used in the GUARD PRO air curtains are maintenance-free devices but regular check-ups are advised,
especially motor and bearing (fan’s rotor should rotate freely, free from any axial and radial throws/run-outs and undesired
knocks/rattles.
The heat exchanger requires systematical cleaning all dirts /impurities off. Before the start of the heating period, the heat
exchanger is advised to be cleaned with compressed air directed to the air outlets; there is no need for dismantling the device.
Pay special attention when cleaning the exchanger’s fin due to high possibility of damaging them. If the fin is bent, use a
special tool. If the device has not been used for a longer period of time, unplug it before the next use.
The heat exchanger is not equipped with any anti-freeze protection device. The heat exchanger may be damaged if the room
temperature goes below 0°C.
If the device is to operate in a room where the temperature goes below 0°C, anti-freeze liquid must be added to
the water circulation/system. Anti-freeze liquid must be appropriate for the material the exchanger is made of
(copper), as well as other elements of the hydraulic system/circulation. The liquid must be diluted with water
accordingly to the manufacturer’s recommendation.
NOTICE !
Any and all repair and maintenance works must be conducted with the power off and the heat input
disconnected.
Only suitably qualified staff well acquainted with the safety regulations concerning handling with an electrical
device must be employed when the device is being installed, started and operated
In the event of coolant leak, when the water system is under pressure, any repairs of the leakage are strictly
prohibited.
Any repairs of the device must be conducted only if the device is disconnected from the power supply.
If the device being operated gives metallic clatter, vibration or the level of noise is increasing, check if the
mounting of the fan has not become loose –in case of any problems contact the installer of the device or the
SONNIGER Authorized Service immediately.
NOTICE !
Power supply for PTC heaters are 3x400V/50Hz
For GUARDPRO 150E use wire min. 5x6mm2, fuse B25
For GUARDPRO 200E use wire min. 5x6mm2, fuse C32
C32

Operation and Maintenance Documentation of GUARD PRO air curtains GUARD PRO v202106
PANEL INTELLIGENT –BMS-ready controller manual
Panel Intelligent controls actuators/valves and regulates fan’s speed. The controller is able to connect with BMS by MODBUS
RTU protocol. Functions
Panel INTELLINGENT is designed for the SONNIGER products
•Weekly thermostat (5/1/1 days)
•Automatic or manual 3-step fan speed adjustment.
AUTO mode is not available for GUARD PRO
•Control room temperature (by opening/closing the vale,
or by adjusting air volume automatically).
•Antifreeze mode- protection against dropping room
temperature below critical level 5 ~ 15 °C.
•Possibility to connect external NTC temperature sensor.
•BMS communication by MODBUS protocol
Panel description
Technical parameters
1
Power supply
230VAC/50Hz
2
Temperature setting range
5°C 40°C
3
Temperature working range
-10°C 60°C
4
IP class
20
5
Temperature sensor
Internal / external NTC (optional)
WARNING!
RISK OF ELECRICAL SHOCK. Disconnect power supply before making any electrical connections. Contact with components
carrying hazardous voltage can cause electrical shock and may result in severe personal injury
1st. Prędkość pracy wentylatora: bieg 1, 2, 3 lub
automatyczny
2nd. Temperatura pomieszczenia
3rd. Symbol zabezpieczenie przeciwzamrożeniowe
4th. Programowanie automatyczne
5th. Ustawienia ręczne
6th. 6 stref czasowych na dobę
7th. Tryb chłodzenie
8th. Tryb grzanie
9th. Tryb wentylacja
10th.Blokada ustawień
11th.Temperatura zadana
12th.On / Off status stref czasowych
1. Fan Speed: LOW, MED, HI and AUTO
2. ROOM TEMP. or NTC EXTERNAL SENSOR TEMP.
(measured temperature)
3. Anti-freeze indication
4. Automatic programable mode
5. Manual mode
6. 6 Time Zones for each day
7. Cooling Mode
8. Heating Mode
9. Ventilation Mode
10. Buttons Lock
11. SET TEMP. (desired room temperature)
12. ON/OFF status of time zones
13 MODE
Press shortly to select manual or automatic mode
Press and hold for 3 s and select colling, heating or
ventilation mode
14 FAN
Press shortly and select fan speed: Low, Med, High
or Auto
15 ON/OFF INTELLIGENT Panel

Operation and Maintenance Documentation of GUARD PRO air curtains GUARD PRO v202106
Dimensions
Settings menu
When Panel Intelligent is switched off, press and hold MODE for 5 seconds
To change option use MODE button.
To change value use +/- buttons.
Setting menu
Option
Value
1
Temperature calibration
–9°C ~ +9°C
2
Fan status
C1: Thermostatic mode
C2: Continuous mode
3
Temperature sensor
0: Internal Sensor
1: External Sensor NTC (optional)
4
Antifreeze
0: Off
1: On
5
Antifreeze range
+5°C ~ +15°C
6
BMS speed
0-2400 / 1-9600 / 2-19200
7
Modbus ID
1~247 (01~F7)
Button lock / unlock
To LOCK buttons, press and hold + and then –and hold both of them for 5 seconds.
To UNLOCK buttons, press and hold + and then –and hold both of them for 5 seconds.
Press MODE
Change on manual mode or automatic mode
Hold MODE for 5 seconds
Change to cool mode , heating mode , ventilation mode
Press FAN
Change of the fan speed to low , medium , high , automatic
Hold FAN for 5 seconds
Manual calendar programming Monday –Friday, Saturday, Sunday / 6 settings per day
BMS Functions
Setting/Reading to work parameters
Work/Stop conditions
Weekly program
Temperature
Fan speed
Heating, ventilation, cool
Antifreeze mode
No.
Setting
Parameters
1
Working Mode
RS485 Semi-duplex; PC or main controller is master; thermostat is slave
2
Interface
A(+),B(-), 2 wires
3
Baud Rate
0-2400 / 1-9600 / 2-19200
4
Byte
9 bits in total: 8 data bit + 1 stop bit
5
Modbus
RTU Mode
6
Transmission
RTU (Remote Terminal Unit) format (please refer to MOBUS instruction)
7
Thermostat address
1－247；(0 is broadcast address and stand for all thermostat without
response)

Operation and Maintenance Documentation of GUARD PRO air curtains GUARD PRO v202106
SPARE PARTS CATALOGUE
COMPLIANCE WITH WEEE 2012/19 / EU
In accordance with applicable legal regulations, at the time of purchasing new electrical or electronic equipment with the
following mark:
REMEMBER IT IS FORBIDDEN TO PLACE THE WORN EQUIPMENT WITH OTHER WASTE
For information on the waste collection system of electrical and electronic equipment, please
contact your distributor
GUARANTEE TERMS AND CONDITIONS
§1 Guarantee Scope
1. The Guarantee entitles the Buyer to have the device or its part replaced with the faultless one only if within the
Guarantee period the Manufacturer claims that a disclosed defective product or part cannot be repaired.
2. The proof of purchase and a correctly completed complaint form must be delivered to demand repairs with no
additional costs.
3. This Guarantee covers material defects of the device which make its functioning impossible. This Warranty does not
extend to the installation and maintenance works.
4. The Guarantee for the product sold by the Seller covers 24 months. The guarantee period commences upon delivery of
the device to the Buyer specified in the sales invoice. The warranty covers any and all parts/components specified in the scope
of the delivery.
5. Products delivered by third persons are guaranteed by this supplier.
6. Devices may be started and serviced only by qualified persons trained in the areas of maintenance and operation of the
device. Any and all operations related to start, maintenance and repairs must be noted that such operations have occurred in
the Guarantee Card.
7. The precondition for issuing the Guarantee by the manufacturer is the assembly and activation of the device in
accordance with the Operation and Maintenance Documentation not later than 6 months after the date of purchase.
8. The product is guaranteed for a full period of warranty only if service works implied in the Operation and Maintenance
Documentation for the device specified in the ‘Maintenance’ section are carried out. All services related to the maintenance of
the device are carried out at the User’s cost and expenses.
9. The provision of warranty services does not cease or suspend the duration of the Warranty. The warranty for replaced
or repaired parts/elements shall end with the expiry of the Guarantee for the device.

Operation and Maintenance Documentation of GUARD PRO air curtains GUARD PRO v202106
§2 Warranty Exclusions/Disclaimers
1. The Warranty does not extend to the mechanical damages and damages to electrical parts caused by improper use,
transport, abnormal voltage or other damages arising from a product defect. For the above reasons, the Warranty is solely
limited to the replacement of parts/components having construction defects that shall be delivered without any additional costs
only if the defective part/component has been returned.
2. The Warranty for devices does not apply to when technical mistakes occurred during the procedures concerning
installation, regulation and controlling including any of the following:
a) Defects caused by connecting a device to an inappropriately designed ventilation system that allows additional heat
loads that do not meet any standards and decrease the efficiency of heat exchanger.
b) Defects caused by connecting to the components or parts that are part of the heating system but have not been
delivered by the Seller and whose inappropriate functioning has a negative impact on the device’s functioning.
c) Defects caused by connecting to the components that are not original spare parts
d) Defects incurred by reselling of the product by the first buyer/user to another buyer who dismantles/installs the device
that was previously installed and operated in a specific building and its conditions.
e) Defects caused by an improper expertise and insufficient knowledge of the installer and technical staff who, in an
improper way carry out after-sale service of the device
f) Defects caused by special conditions of use that differ from typical/standard applications unless the parties (the Seller
and customer’s technical staff) have previously agreed otherwise in writing.
g) Defects incurred by natural disasters such as fire, explosions and other incidents that may result in damages to
mechanical, electrical and protection devices
h) Defects caused by inappropriate cleaning of the technical facility or place where the device has been installed; cleaning
must take place periodically to suit the specific working conditions and the amount of dust.
i) Defects arising from the absence or improper cleaning of heat exchangers; cleaning must be done periodically to suit
the specific working conditions and the amount of dust.
j) Defects incurred by the inappropriate installation inadequate for low outside temperature of working conditions.
k) Defects incurred by low temperature if no protection device is installed by the installing contractor to avoid:
-low temperatures on electrical and mechanical parts such as valves, electric and electronic controlling devices,
-water condensation and frost/ice near the device,
-thermal shock of the heater and heat exchanger caused by sudden changes of outside temperature.
§3 SONNIGER is not liable to:
1. Current maintenance works, inspections following from Operation and Maintenance Documentation and device
programming.
2. Defects caused by banking of a device while waiting for the warranty service.
3. Any and all defects caused to the company’s property.
§4. Complaint Procedure
1. In the event of the complaint under the Warranty conditions the user may make lodge a complaint directly to the
Distributor.
2. All repairs covered by the warranty shall be done as part of the activity of an installation company and Factory Service.
All repairs ensuing from the guarantee shall be done in a place where the device is installed.
3. The user with respect to the service activities is obliged to:
-Allow to have full access to the rooms where the devices were installed and provide the necessary facilities allowing
direct access to the device (lift, scaffolding etc.) in order to do all the servicing covered by the guarantee.
-Present the original of the Guarantee Card and VAT invoice recording the purchase,
-Ensure the safety while doing the servicing,
-Allow to start works immediately after the arrival of the Service.
4. In order to make a complaint under the warranty it is necessary to deliver to the Distributor’s address the following
documents:
a) a correctly filled-in complaint form that is available on the website of www.SONNIGER.com
b) a copy of the Guarantee Card
c) a copy of the proof-of-purchase - the sales invoice
5. Repair service including the replacement of the parts shall be done free of charge only if the representative of the
installing contractor or the Service claim that the defect or faulty device is caused by fault of the producer.
6. Any and all costs (cost of repair, travel and exchanged components) incurred due to the unjustified complaint especially
in the situation when the representative of the Installing Contractor of the Factory Repair Service claims that defect/damage
was caused as a result of breaching the guidelines provided in the Operation and Maintenance Documentation or notices the
exclusions under §2 (Warranty exclusions) will be requested from the Buyer/Customer who reported the failure.
7. The Claimant is obliged to give a written confirmation of the service provided.
8. SONNIGER is entitled to refuse the warranty service if SONNIGER has not received full payment for the product
complained about under the Guarantee or any previous servicing activities.

Operation and Maintenance Documentation of GUARD PRO air curtains GUARD PRO v202106
WARRANTY CARD
INVESTMENT NAME……………………..…………………….…………………………..
UNIT TYPE…………………………………………………………………………………
UNIT NUMBER…………..…………………………………………………………………...
PURCHASE DATE….……………………………………………………………………….
STARTUP DATE………………………………………………………………………………
INSTALLATION COMPANY DATE:
NAME OF STARTUP INSTALLER:……………………………………………………
COMPANY NAME..…………………………………………………………………………
………………………………………………………………………………………………….
ADDRESS:.……………………………………………………………………………….....
PHONE..…………………………………………………………………………………...
SIGNATURE OF STARTUP INSTALLER……………..:………………………………
MAINTENANCE AND REPAIR REGISTRATION:
Date
Maintenance and repair description
Stamp and signature of
installation company