Sony SRS-RA5000 User manual

SERVICE MANUAL
Conditions of Use:
(1) Please use this information only for the purpose of performing repair, maintenance and/or configuration services of the Sony products (hereinafter the “Repair services”) under the ser-
vice agreement entered into with the Sony group company (hereinafter the “Service agreement”). Using this information for any purpose other than the purpose described foregoing is
forbidden.
(2) Only the Authorized Servicer’s officers, employees or subcontractors (including their officers and employees) whose duties justify a need-to-know and who have agreed to hold
confidential this information (collectively hereinafter the “Permitted users”) are permitted to access and use this information. To disclose or disseminate to any person other than the
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(6) In addition to the above, the terms and conditions of the Service agreement shall be applied to using this information.
Revision of Information:
This information may be changed or updated at any time without any prior notice. Please confirm that this information is up-to-date before using it.
Sony CONFIDENTIAL
For Authorized Servicer
Sony Home Entertainment &
Sound Products Inc.
SRS-RA5000
9-896-670-01
2021A33-1
© 2021.01
Note:
Be sure to keep your PC used for service and
checking of this unit always updated with the
latest version of your anti-virus software.
In case a virus affected unit was found during
service, contact your Service Headquarters.
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SERVICE MANUAL
Sony CONFIDENTIAL
For Authorized Servicer
SRS-RA5000
SPECIFICATIONS
WIRELESS SPEAKER
US Model
Canadian Model
AEP Model
UK Model
E Model
Ver. 1.0 2021.01
Amplifier section (US, CND)
POWER OUTPUT AND TOTAL HARMONIC DISTORTION (USA models only):
Mid speaker L + R + C:
rated 8 W per channel minimum RMS power, with no more than
With 4 ohm loads, three channels driven, from 200 Hz - 20,000 Hz;
1% total harmonic distortion from 250 mW to rated output.
POWER OUTPUT (reference)
Up-firing/Mid speaker blocks: 30 W (per channel at 4 ohms, 1 kHz)
Subwoofer speaker block: 30 W (per channel at 4 ohms, 100 Hz)
Up-firing/Mid speaker section
Speaker system
Full Range Speaker system, Acoustic Suspension
Speaker diameter (approx.)
46 mm (1 13/16 in) × 3 / 46 mm (1 13/16 in) × 3
Subwoofer speaker section
Speaker system
Subwoofer Speaker system, Bass Reflex
Speaker diameter (approx.)
70 mm (2 7/8in) × 1
Input terminal section
Analog In
Wi-Fi section
Compatible standards
IEEE802.11 a/b/g/n
Radio frequency
2.4/5 GHz band
BLUETOOTH® section
Communication system
BLUETOOTH Specification version 4.2
Output
BLUETOOTH Specification Power Class 1
Maximum communication range
Line of sight approx. 30 m (98 ft)*1
Frequency band
2.4 GHz band (2.4000 GHz - 2.4835 GHz)
Compatible BLUETOOTH profiles*2
A2DP (Advanced Audio Distribution Profile)
AVRCP (Audio Video Remote Control Profile)
Supported Codec*3
SBC*4, AAC*5
Transmission range (A2DP)
20 Hz - 20,000 Hz (Sampling frequency 44.1 kHz)
*1The actual range will vary depending on factors such as obstacles between the
product and the device, magnetic fields around a microwave oven, static
electricity, reception sensitivity, antenna’s performance, operating system,
software application, etc.
*2BLUETOOTH standard profiles indicate the purpose of BLUETOOTH
communication between devices.
*3Codec: Audio signal compression and conversion format
*4Subband Codec
*5Advanced Audio Coding
General
Power requirements (Except LA)
DC 19.5 V
Power consumption
On: 55 W
Standby mode: 0.5 W or less (Power Saving mode)
(When BLUETOOTH/Network standby mode are
set to o)
Requisitos de alimentación (LA)
cc 19,5 V 6,2 A
Datos de alimentación del adaptador (suministrado)
Entrada: ca 100 - 240 V 50/60 Hz 1,4 A
Salida: cc 19,5 V 6,2 A
Standby mode: 2 W or less*6
(When BLUETOOTH/Network standby mode are
set to on)
Dimensions*7(approx.) (w/h/d)
235 mm × 329 mm × 225 mm (9 3/8in × 13 in × 8 7/8in)
Mass (approx.)
4.9 kg (10 lb 12 9/10 oz)
*6 The product will automatically enter Power saving mode when there is no
BLUETOOTH pairing history.
*7Not including projection portion
50 Hz/60 Hz power supply)
(using the supplied AC adapter connected to AC 100 V - 240 V,
Maximum output power (AEP, UK, RU)
2,400 MHz - 2,483.5 MHz < 19.9 dBm
5,150 MHz - 5,250 MHz < 18 dBm
5,250 MHz - 5,350 MHz < 18 dBm
5,470 MHz - 5,725 MHz < 18 dBm
5,725 MHz - 5,850 MHz < 13.98 dBm
Maximum output power (AEP, UK, RU)
< 9.9 dBm
Modulation method
FHSS
AC Adapter section (AEP, UK, RU)
Manufacturer’s name or trade mark
Sony Corporation
Commercial registration number
5010401067252
Address
1-7-1 Konan Minato-ku Tokyo, 108-0075 Japan
Model identifier
ACDP-120M01
What’s in the box
Wireless Speaker (1)
AC adapter (1)
AC power cord (1)* (Except AEP, UK, RU)
AC power cord (2) (AEP, UK, RU)
Operating Instructions (1)
AC plug adapter (1) (SP, LA)
Precautions/Specifications (1)
* The shape of the AC power cord varies depending
on the country or region.
Input voltage
100 V - 240 V
Input AC frequency
50 Hz/60 Hz
Output voltage - Output current - Output power
19.5 Vdc - 6.2 A - 120.9 W
Average active eciency
88.0%
Eciency at low load (10%)
88.2%
No-load power consumption
0.21 W
Design and specifications are subject to change without notice.
Compatible iPhone/iPod models
The compatible iPhone/iPod models are as follows. Update your
iPhone/iPod with the latest software before using with the product.
Made for:
iPhone X/iPhone 8 Plus/iPhone 8/iPhone 7 Plus/iPhone 7/iPhone SE/
iPhone 6s Plus/iPhone 6s/iPhone 6 Plus/iPhone 6/iPhone 5s/
iPod touch (6th generation)
Note
Sony cannot accept responsibility in the event that data recorded
to iPhone/iPod is lost or damaged when using your iPhone/iPod
connected to this product.
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SRS-RA5000
3
Sony CONFIDENTIAL
For Authorized Servicer
NOTES ON CHIP COMPONENT REPLACEMENT
• Never reuse a disconnected chip component.
• Notice that the minus side of a tantalum capacitor may be dam-
aged by heat.
SAFETY-RELATED COMPONENT WARNING!
COMPONENTS IDENTIFIED BY MARK 0OR DOTTED LINE
WITH MARK 0ON THE SCHEMATIC DIAGRAMS AND IN THE
PARTS LIST ARE CRITICAL TO SAFE OPERATION.
REPLACE THESE COMPONENTS WITH SONY PARTS WHOSE
PART NUMBERS APPEAR AS SHOWN IN THIS MANUAL OR
IN SUPPLEMENTS PUBLISHED BY SONY.
ATTENTION AU COMPOSANT AYANT RAPPORT
À LA SÉCURITÉ!
LES COMPOSANTS IDENTIFIÉS PAR UNE MARQUE 0SUR
LES DIAGRAMMES SCHÉMATIQUES ET LA LISTE DES
PIÈCES SONT CRITIQUES POUR LA SÉCURITÉ DE FONC-
TIONNEMENT. NE REMPLACER CES COMPOSANTS QUE
PAR DES PIÈCES SONY DONT LES NUMÉROS SONT DON-
NÉS DANS CE MANUEL OU DANS LES SUPPLÉMENTS
PUBLIÉS PAR SONY.
Copyrights and Trademarks
• Apple, iPhone, iPod, and iPod touch are trademarks of Apple Inc.,
registered in the U.S. and other countries. App Store is a service mark
of Apple Inc., registered in the U.S. and other countries.
• Use of the Made for Apple badge means that an accessory has been
designed to connect specifically to the Apple product(s) identified in
the badge, and has been certified by the developer to meet Apple
performance standards. Apple is not responsible for the operation of
this device or its compliance with safety and regulatory standards.
• The N-Mark is a trademark or registered trademark of NFC Forum, Inc.
in the United States and in other countries.
• The BLUETOOTH® word mark and logos are registered trademarks
owned by Bluetooth SIG, Inc. and any use of such marks by Sony
Corporation is under license.
• Wi-Fi® and Wi-Fi Alliance® are registered trademarks of Wi-Fi Alliance®.
• Wi-Fi CERTIFIED™ is a trademark of Wi-Fi Alliance®.
• The Wi-Fi CERTIFIED™ Logo is a certification mark of Wi-Fi Alliance®.
• Google, Google Play, Chromecast built-in and other related marks and
logos are trademarks of Google LLC.
• The Spotify Software is subject to third party licenses found here:
https://www.spotify.com/connect/third-party-licenses
• Spotify and Spotify logos are trademarks of the Spotify Group.*
* Depending on the country and region, this function may not be available.
• Amazon, Alexa and all related logos are trademarks of Amazon.com,
Inc. or its aliates.
• Other trademarks and trade names are those of their respective
owners.
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SRS-RA5000
4
Sony CONFIDENTIAL
For Authorized Servicer
1. SERVICING NOTES ................................................ 5
2. DISASSEMBLY
2-1. Disassembly Flow.............................................................. 18
2-2. Foot .................................................................................... 20
2-3. Bottom Cover Block .......................................................... 21
2-4. LED-B Board, Holder (LED) ............................................ 22
2-5. Main Chassis Block-1........................................................ 23
2-6. Main Chassis Block-2........................................................ 24
2-7. Main Chassis Block-3........................................................ 25
2-8. Main Chassis Block-4........................................................ 26
2-9. DC JACK Board, Fuse....................................................... 27
2-10. MAIN-AMP Board Block.................................................. 28
2-11. MAIN-AMP Board ............................................................ 29
2-12. Lid Assy, Back Panel Block............................................... 30
2-13. A-IN JACK Board Block................................................... 31
2-14. A-IN JACK Board ............................................................. 32
2-15. NFC Module ...................................................................... 33
2-16. Loudspeaker (70 mm)........................................................ 34
2-17. Speaker Cabinet Block-1 ................................................... 35
2-18. Speaker Cabinet Block-2 ................................................... 36
2-19. Speaker Cabinet Block-3 ................................................... 37
2-20. Speaker Cabinet Block-4 ................................................... 38
2-21. Speaker Cabinet Block-5 ................................................... 39
2-22. Grille Block-1 .................................................................... 40
2-23. Grille Block-2 .................................................................... 41
2-24. Grille Block-3 .................................................................... 42
2-25. Grille Block-4 .................................................................... 43
2-26. Loudspaker (46 mm) (for Top) .......................................... 44
2-27. Baffle (Top) Block ............................................................. 45
2-28. LED-TR Board .................................................................. 46
2-29. Panel (Top) Assy, MIC Board............................................ 47
2-30. LED-TL Board................................................................... 48
2-31. Loudspaker (46 mm) (for Side)-1...................................... 49
2-32. Loudspaker (46 mm) (for Side)-2...................................... 50
2-33. Loudspaker (46 mm) (for Side)-3...................................... 51
2-34. Loudspaker (46 mm) (for Side)-4...................................... 52
2-35. Loudspaker (46 mm) (for Side)-5,
Cabinet (Side) Assy ........................................................... 53
2-36. ANTENNA Board.............................................................. 54
2-37. TOUCH-R Board, TOUCH-L Board................................. 55
2-38. Grille Assy-1 ...................................................................... 56
2-39. Grille Assy-2 ...................................................................... 57
2-40. Grille Assy-3 ...................................................................... 58
2-41. Service Position ................................................................. 59
TABLE OF CONTENTS
3. TEST MODE ............................................................... 60
4. TROUBLESHOOTING ............................................. 65
5. DIAGRAMS
5-1. Block Diagram - MAIN Section -...................................... 67
5-2. Block Diagram - AMP/PANEL Section - .......................... 68
5-3. Block Diagram - POWER SUPPLY Section -................... 69
5-4. Printed Wiring Boards - MAIN Section (1/2) - ................. 72
5-5. Printed Wiring Boards - MAIN Section (2/2) - ................. 73
5-6. Schematic Diagram - MAIN Section (1/10) -.................... 74
5-7. Schematic Diagram - MAIN Section (2/10) -.................... 75
5-8. Schematic Diagram - MAIN Section (3/10) -.................... 76
5-9. Schematic Diagram - MAIN Section (4/10) -.................... 77
5-10. Schematic Diagram - MAIN Section (5/10) -.................... 78
5-11. Schematic Diagram - MAIN Section (6/10) -.................... 79
5-12. Schematic Diagram - MAIN Section (7/10) -.................... 80
5-13. Schematic Diagram - MAIN Section (8/10) -.................... 81
5-14. Schematic Diagram - MAIN Section (9/10) -.................... 82
5-15. Schematic Diagram - MAIN Section (10/10) -.................. 83
5-16. Printed Wiring Board - A-IN JACK Board - ..................... 84
5-17. Schematic Diagram - A-IN JACK Board - ........................ 85
5-18. Printed Wiring Boards - TOP PANEL Section - ................ 86
5-19. Schematic Diagram - TOP PANEL Section -..................... 87
5-20. Printed Wiring Board - DC JACK Board - ........................ 88
5-21. Schematic Diagram - DC JACK Board -........................... 88
6. EXPLODED VIEWS
6-1. Bottom Section .................................................................. 97
6-2. AMP Block Section ........................................................... 98
6-3. AMP Block (Heatsink) Section.......................................... 99
6-4. MAIN-AMP Board Section ...............................................100
6-5. Back Panel Section ............................................................101
6-6. Cabinet Section .................................................................. 102
6-7. Top Panel Section ..............................................................103
6-8. Grille Section .....................................................................104
6-9. Speaker Section..................................................................105
7. ELECTRICAL PARTS LIST .................................106
8. ACCESSORIES ..........................................................109
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SRS-RA5000
5
Sony CONFIDENTIAL
For Authorized Servicer
SECTION 1
SERVICING NOTES
The SERVICING NOTES contains important information for servicing. Be sure to read this section before repairing the unit.
UNLEADED SOLDER
Boards requiring use of unleaded solder are printed with the lead-
free mark (LF) indicating the solder contains no lead.
(Caution: Some printed circuit boards may not come printed with
the lead free mark due to their particular size)
: LEAD FREE MARK
Unleaded solder has the following characteristics.
• Unleaded solder melts at a temperature about 40 °C higher than
ordinary solder.
Ordinary soldering irons can be used but the iron tip has to be
applied to the solder joint for a slightly longer time.
Soldering irons using a temperature regulator should be set to
about 350 °C.
Caution: The printed pattern (copper foil) may peel away if the
heated tip is applied for too long, so be careful!
• Strong viscosity
Unleaded solder is more viscous (sticky, less prone to flow) than
ordinary solder so use caution not to let solder bridges occur
such as on IC pins, etc.
• Usable with ordinary solder
It is best to use only unleaded solder but unleaded solder may
also be added to ordinary solder.
PROTECT MODE
When the [1PAIRING] indicator is flashing in red, the wireless
speaker has detected an error and the speaker is in protect mode.
Disconnect the AC adaptor from the wireless speaker, reconnect it,
and touch the [1PAIRING] button to turn the power on again.
If the situation does not improve, even after turning the speaker off
and on, refer to “4. TROUBLESHOOTING” on page 65.
– Rear view –
– Rear view –
NOTE OF PERFORMING THE OPERATION CHECK IN
THE STATE THAT HEATSINK IS REMOVED
When performing the operation check in the state that the wire-
less speaker is disassembled, it is possible to perform the operation
check in the state that heatsink is removed from MAIN-AMP board.
However, in that case, set the volume to low level and perform the
work in the short time so as a few minutes.
When it is necessary to work in the middle level volume or more, or
a few minutes or more, be sure to perform in the state that heatsink
is installed to the MAIN-AMP board.
heatsink (AMP)
DC JACK board
MAIN-AMP board
heatsink (MB)
SPREADING OF SILICONE GREASE
Silicone grease for heat radiation is spread to the four IC (IC6004
to IC6007) on the MAIN-AMP board and the touching portion of
heatsink (AMP).
When replaced the IC with a new part or replaced the MAIN-AMP
board with a new board, spread the silicon grease to the touching
portion of the IC and heatsink (AMP).
MAIN-AMP board
(Side A)
silicon grease
DC JACK board
heatsink (AMP)
(MAIN-AMP board
touching side)
IC6005
IC6004
IC6006
IC6007
silicon grease
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SRS-RA5000
6
Sony CONFIDENTIAL
For Authorized Servicer
ABOUT THERMAL CONDUCT SHEET
More than one thermal conduct sheet and radiation sheet are used
for the portion of the MAIN-AMP board and heatsink (MB), and
MAIN-AMP board and chassis.
When installing the heatsink and chassis on the MAIN-AMP board,
make sure that the thermal conduct sheet and radiation sheet are
installed in the correct position.
heatsink (MB)
(MAIN-AMP board
non-touching side)
chassis
(MAIN-AMP board
(Side B) touching
side)
MAIN-AMP board
(Side A)
THERMAL CONDUCT
SHEET (15.0 x 10.0 mm)
THERMAL CONDUCT
SHEET (8.0 x 8.0 mm)
SHEET RADIATION (T2)
THERMAL CONDUCT
SHEET (15.0 x 10.0 mm)
THERMAL CONDUCT
SHEET (21.0 x 14.0 mm)
IC786
IC2001
IC307 IC2302
IC101
IC103 IC102
• Notes when replacing the heat radiation sheet
When replacing each heat radiation sheet with a new part, note the
following.
Part name
(number of
sheets)
Size Method of replacing
THERMAL CON-
DUCT SHEET
(2 sheets)
21.0 x
14.0 mm
New part can be used as they
are.
THERMAL CON-
DUCT SHEET
(3 sheets)
15.0 x
10.0 mm
Cut the 21.0 x 14.0 mm THER-
MAL CONDUCT SHEET to the
size shown on the left and use it.
THERMAL CON-
DUCT SHEET
(3 sheets)
8.0 x
8.0 mm
Cut the 21.0 x 14.0 mm THER-
MAL CONDUCT SHEET to the
size shown on the left and use it.
SHEET RADIA-
TION (T2)
(1 sheet)
15.0 x
10.0 mm It cannot be replaced.
HANDLING PRECAUTIONS
When handling wireless speaker, please note the following points.
• Front direction
The side on which the Sony logo is printed is the front side.
– Front side – – Rear side –
Sony logo
(front side)
• How to carry
Hold the main unit with both hands and carry it so that it does not
touch the buttons (touch panel switch) on the rear side of the main
unit.
Touch panel button
(rear side)
OK NG
– Front view – – Rear view –
• Speaker grill
Do not put pressure on the speaker grill. It may be deformed.
NG
speaker grill
(3 places)
• About sound calibration
If you replace the MAIN-AMP board with a new board, and turn
on the speaker for the first time, the sound calibration automatically
starts. The speaker beeps to adjust to the proper sound balance for
installation location.
If you want to redo the sound calibration, touch and hold the [
CAL] button for more than about 2 seconds.
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SRS-RA5000
7
Sony CONFIDENTIAL
For Authorized Servicer
DESTINATION ABBREVIATIONS
The following abbreviations for model destinations are used in this
service manual.
• Abbreviations
AEP, UK, RU : European area, East European area and CIS area
(Moldova, Russia) models
EA : Middle East area (Bahrain, Kuwait, Qatar, Saudi
Arabia, UAE) model
KR : Korean model
LA : Latin American area (Except for Puerto Rico) model
SP : South East Asian area, East Asian area (Hong Kong
area, Mongolia) and Oceania area (Except for Aus-
tralia, New Zealand) models
TW : Taiwan area model
US, CND : US, Canadian and Latin American area (Puerto Rico)
models
MODEL IDENTIFICATION
It is possible to identify the destination by referring to the model
number label pasted to the bottom of the main unit.
Please refer to the figure below and the figure on the right.
Note: The printed content on the model number label may be changed in the
midway of production.
Model number label-A
Model number label-B
– Bottom view –
Model number label-A Model number label-B
US, CND
474518512(UC2)
US, CND
474518502(UC2)
AEP, UK, RU
474518612(CEL)
AEP, UK, RU
474518603(CEL)
EA
474519512(EA3)
EA
474519502(EA3)
SP
474518912(SP1)
SP
474518902(SP1)
TW
474519212(TW2)
TW
474519203(TW2)
KR
500344212(KR2)
KR
500344202(KR2)
LA
502322811(LA9)
LA
502322801(LA9)
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SRS-RA5000
8
Sony CONFIDENTIAL
For Authorized Servicer
BLUETOOTH CONNECTION CHECKING METHOD
When checking the BLUETOOTH connection of the wireless speak-
er, refer to the following.
Note 1: If you are connected to a BLUETOOTH, be sure to initialize the
wireless speaker by referring to “INITIALIZATION METHOD”
on page 14 after completing the work.
Note 2: 360 Reality Audio cannot be playback via a BLUETOOTH con-
nection. To playback 360 Reality Audio, refer to “MUSIC PLAY-
BACK COMPATIBLE WITH 360 REALITYAUDIO” on page 17.
Advance confirmation:
Check the following contents before starting work.
• Place a BLUETOOTH device such as a smartphone within 1 m
from the wireless speaker.
• Connect the AC adaptor to the wireless speaker and connect it to
the AC outlet.
• Stop playback of BLUETOOTH device such as smartphone, or
set the volume of the BLUETOOTH device and wireless speak-
er to the minimum.
Connection procedure:
1. Turn on the BLUETOOTH function of BLUETOOTH device
such as smartphone.
Note 3: For how to operate the BLUETOOTH device, refer to the instruc-
tion manual of the BLUETOOTH device.
BLUETOOTH
2))ĺ21
2. Touch the [1PAIRING] button of the wireless speaker to turn
on the power.
– Rear view –
3. Touch and hold the [1PAIRING] button of the wireless speak-
er for more than about 2 seconds to enter BLUETOOTH pairing
mode, and check that the [ ] indicator flashes quickly.
Note 4: If the [ ] indicator does not flash, the wireless speaker may already
be connected to other BLUETOOTH device. In this case, turn off
the power of the wireless speaker, and then perform the operation
from step 1 again.
– Rear view –
Touch and hold for more
than about 2 seconds.
flashes
– Continued on upper right –
4. Perform pairing operation with a BLUETOOTH device such as a
smartphone, detect this wireless speaker, and tap “SRS-RA5000”.
Note 5: If you registered a name for the wireless speaker when connecting
to a Wi-Fi network, the registered name will be displayed instead of
the model name (SRS-RA5000).
Note 6: If passkey input is required on the BLUETOOTH device, input
“0000”.
SRS-RA5000
5. Follow the instructions displayed on the screen of a BLUETOOTH
device such as a smartphone to establish a BLUETOOTH connec-
tion.
Note 7: When the BLUETOOTH connection is established, the wireless
speaker output a beep sound and the [ ] indicator switches from
flashing to light up.
(beep sound)
– Rear view –
6. Operate the music playback application of the BLUETOOTH
device such as a smartphone to play the music, and after check-
ing that the sound is output from the wireless speaker without
any problem, disconnect the connection and initialize the wire-
less speaker.
Note 8: Be sure to initialize the wireless speaker by referring to “INITIAL-
IZATION METHOD” on page 14.
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Sony CONFIDENTIAL
For Authorized Servicer
NFC CONNECTION CHECKING METHOD
When checking the connection between the BLUETOOTH device
and the wireless speaker using the NFC function, refer to the fol-
lowing.
Note 1: If you checked the connection of the NFC function, be sure to
initialize the wireless speaker by referring to “INITIALIZATION
METHOD” on page 14 after completing the work.
Note 2: 360 Reality Audio cannot be playback via a BLUETOOTH con-
nection. To playback 360 Reality Audio, refer to “MUSIC PLAY-
BACK COMPATIBLE WITH 360 REALITYAUDIO” on page 17.
BLUETOOTH device that supports compatible NFC func-
tion:
• Smartphone with Android ™ 5.0 or later installed
• Walkman ® compatible with NFC function
Note 3: Even if the Walkman® supports the NFC function, it may not be
possible to make a BLUETOOTH connection with the wireless
speaker with a one touch. For the Walkman® equipped with NFC
function that supports this wireless speaker, refer to the instruction
manual that came with your Walkman®.
Advance confirmation:
Check the following contents before starting work.
• Stop the playback of the BLUETOOTH device that supports
NFC function, or set the volume of the BLUETOOTH device
that supports NFC function and wireless speaker to the mini-
mum.
• Unlock the screen of the BLUETOOTH device that supports
NFC function.
NFC connection procedure:
1. Set the NFC function of the BLUETOOTH device that supports
NFC function to on.
Note 4: For how to operate the BLUETOOTH device, refer to the instruc-
tion manual of the BLUETOOTH device.
NFC
2))ĺ21
2. Keep contacting the N mark of the wireless speaker with the N
mark of the BLUETOOTH device that supports NFC function
until the BLUETOOTH device that supports NFC function vi-
brates (or until the connection sign etc. is given).
Note 5: It may take some time for the BLUETOOTH device to vibrate (or
until the connection sign etc. is given).
– Rear view –
Vibration or
connection
sign etc.
– Continued on upper right –
3. Follow the instructions displayed on the screen of the BLUETOOTH
device that supports NFC function to establish a BLUETOOTH con-
nection.
Note 6: When the BLUETOOTH connection is established, the wireless
speaker output a beep sound and the [ ] indicator switches from
flashing to light up.
(beep sound)
– Rear view –
4. Operate the music playback application of the BLUETOOTH
device that supports NFC function to play the music, and af-
ter checking that the sound is output from the wireless speaker
without any problem, disconnect the connection and initialize
the wireless speaker.
Note 7: To disconnect, touch the N mark of the BLUETOOTH device that
supports NFC function again to the N mark of the wireless speaker.
Note 8: Be sure to initialize the wireless speaker by referring to “INITIAL-
IZATION METHOD” on page 14.
If you cannot make a BLUETOOTH connection using the
NFC function:
Try the following contents.
• Keep in touch with the N mark on the wireless speaker until the
BLUETOOTH device that supports NFC function vibrates (or
until the connection sign etc. is given), and slowly move the
BLUETOOTH device that supports NFC function.
• If the BLUETOOTH device that supports NFC function is in a
case, remove the case.
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SRS-RA5000
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Sony CONFIDENTIAL
For Authorized Servicer
Note 1: The screen display of the application on this page are all refer-
ence examples. It may differ from the actual screen display.
Wi-Fi NETWORK CONNECTION CHECKING METHOD
When checking the Wi-Fi network connection of the wireless speak-
er, refer to the following.
Note 2: If you are connected to a Wi-Fi network, be sure to initialize the
wireless speaker by referring to “INITIALIZATION METHOD”
on page 14 after completing the work.
Advance preparation:
This wireless speaker can be connected to a Wi-Fi network using
either the “Google Home” application or the “Sony Music Center”
application.
Prepare a smartphone with the “Google Home” application or “Sony
Music Center” application installed in advance.
Note 3: In order to use the “Google Home” application, you need to create
a Google account and log in.
or
Connection procedure using Google Home:
1. Place the wireless speaker near the Wi-Fi router.
2. Connect your smartphone wirelessly to the Wi-Fi router.
3. Record the SSID and password (encryption key) of the Wi-Fi
router connected to your smartphone in a memo.
Note 4: Some Wi-Fi routers have multiple SSID. Be sure to record the SSID
used to establish a wireless connection with your smartphone.
For details, refer to the instruction manual of the Wi-Fi router.
(Example)
SSID: XXXXX-1111x-2G
Password: 1234XXXX
4. Turn on the BLUETOOTH function of the smartphone.
BLUETOOTH
2))ĺ21
– Continued on upper right –
5. Connect the AC adaptor to the wireless speaker and touch the [1
PAIRING] button to turn on the power.
– Rear view –
6. Tap the “Google Home” icon on the smartphone to launch it.
Note 5: You need to create an account in advance.
7. Tap the “+” icon at the top left of the screen to open the menu,
then tap “Set up device”.
8. When the following screen is displayed, tap the “New devices”
item.
9. Select any item (home) from the list and tap “Next”.
Note 6: If you have not registered your home, tap “Add another home” and
follow the on-screen instructions to register your home.
Select any
item (home).
– Continued on next page –
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SRS-RA5000
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Sony CONFIDENTIAL
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Note 7: The screen display of the application on this page are all refer-
ence examples. It may differ from the actual screen display.
10. When device detection start and the wireless speaker (SRS-
RA5000) is detected, tap “Yes”.
check
11. The connection with the wireless speaker is started, and when
the connection is completed, sound is output from the wireless
speaker.
When you hear the output sound, tap “Yes”.
12. When the following screen is displayed, tap the “No thanks”.
– Continued on upper right –
13. Select the location where you want to use the wireless speaker
and tap “Next”.
Note 8: There is no problem in selecting an any location instead of the ac-
tual location.
Select any
location.
14. The Wi-Fi (SSID) to which the wireless speaker is connected
is displayed. Select the same SSID as your smartphone and tap
“Next”.
Note 9: It will take some time for the Wi-Fi (SSID) to be displayed.
Select the same SSID
as your smartphone.
15. When tap “OK”, the Wi-Fi (SSID) password used on the smart-
phone is automatically acquired and the connection is started.
Note 10: If you connected with the same Wi-Fi (SSID) in the past and the
password was saved in Google Home, the connection will start
automatically.
16. When the connection is completed and the following screen is
displayed, tap “Not now”.
– Continued on next page –
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Note 11: The screen display of the application on this page are all refer-
ence examples. It may differ from the actual screen display.
17. When the following screen is displayed, tap “More”. When
“More” switches to “Next”, tap “Next”.
18. Follow the instructions on the screen and tap “Continue” →“Con-
tinue” →“Skip tutorial” →“Finish tutorial” to complete the ini-
tial settings.
Note 12: The name of the wireless speaker (the name displayed when
BLUETOOTH is connected, etc.) will be changed from SRS-
RA5000 to the name registered in this item.
This name will be restored by initializing it.
The wireless speaker that
has completed the initial
settings.
19. After checking that you can connect to the Wi-Fi network with-
out any problems, disconnect and initialize the wireless speaker.
Note 13: Be sure to initialize the wireless speaker by referring to “INI-
TIALIZATION METHOD” on page 14.
Connection procedure using Sony Music Center:
1. Make settings, etc. by referring to steps 1 to 5 of “Connection
procedure using Google Home” on page 10.
2. Tap the “Music Center” icon on the smartphone to launch it.
3. At the top of the list, “SRS-RA5000” with the description of
“Needs setup” is displayed, so tap it.
Note 14: If SRS-RA5000 is not displayed at the top of the list, tap the “ ”
mark at the top right of the screen.
If SRS-RA5000 is
not displayed,
tap the “ ” mark.
4. When the Chromecast built-in settings screen is displayed, tap
“NO”.
Note 15: If you tap “Yes”, it will switch to the “Google Home” application.
5. When the following screen is displayed, tap the “Wifi/amazon
alexa” item, and when the screen changes, tap “NEXT”.
– Continued on next page –
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SRS-RA5000
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Sony CONFIDENTIAL
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Note 16: The screen display of the application on this page are all refer-
ence examples. It may differ from the actual screen display.
6. Input the Wi-Fi (SSID) password connected to your smartphone
and tap “OK”.
Note 17: If you connected with the same Wi-Fi (SSID) in the past and the
password was saved in Music Center, the password entry will be
omitted.
Input the Wi-Fi (SSID)
password.
7. When the connection is completed and the following screen is
displayed, tap “OK”.
8. When the following screen is displayed, tap “Next” →“Agree
and proceed”.
9. The wireless speaker name setting screen is displayed, and the
model name + 6 digit alphanumeric characters are automatically
set. Tap “OK”.
Note 18: The name of the wireless speaker (the name displayed when
BLUETOOTH is connected, etc.) will be changed from SRS-
RA5000 to the name registered in this item.
This name will be restored by initializing it.
The wireless
speaker name.
– Continued on upper right –
10. When the setting completion screen is displayed, tap “DONE”.
11. When the following screen is displayed, tap “CANCEL” →“Close”.
12. After all the settings are completed, the screen switches to the
wireless speaker menu screen.
13. After checking that you can connect to the Wi-Fi network with-
out any problems, disconnect and initialize the wireless speaker.
Note 19: Be sure to initialize the wireless speaker by referring to “INI-
TIALIZATION METHOD” on page 14.
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SRS-RA5000
14
Sony CONFIDENTIAL
For Authorized Servicer
INITIALIZATION METHOD
If the wireless speaker repair has been completed, or if you per-
formed Wi-Fi network or BLUETOOTH connection, be sure to per-
form initialization after the work is completed.
Note: After the initialization is performed, the BLUETOOTH device
pairing information and network setting will be deleted, and all
speaker settings will be returned to the factory default settings.
Initialization procedure:
1. With the wireless speaker power on, touch the [u] button and
[–] button at the same time for more than about 4 seconds.
– Rear view –
Touch the 2 buttons at
the same time for more
than 4 seconds.
Power ON state.
(light up in green)
2. After the [1PAIRING] indicator flashes and light off, the [ ]
indicator, [ ] indicator , and [AUDIO IN] indicator light on at
the same time.
– Rear view – Flashes Light off
Light on at the same time.
white white blue
3. All the indicators light off, and the wireless speaker automati-
cally restart to complete the initialization.
– Rear view –
Flashes Light on
Light off
Automatically restart.
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SRS-RA5000
15
Sony CONFIDENTIAL
For Authorized Servicer
NOTICE OF MAC ADDRESS CHANGE TO CUSTOMERS
When replaced the MAIN-AMP board with a new board, the MAC
address will change. Print the following explanations, and pass it
to the customer with the repaired unit when returning the customer
repaired unit.
Note of the MAC address change:
The MAC address of this unit was changed along with this repair.
Please set it again if you are using the MAC address filtering function
of access point device of connection destination.
MAC address can be confirmed using the “Google Home” application.
MAC ADDRESS CHECKING METHOD
To check the MAC address of the wireless speaker, refer to the fol-
lowing.
Note 1: If you are connected to a Wi-Fi network, be sure to initialize the
wireless speaker by referring to “INITIALIZATION METHOD”
on page 14 after completing the work.
Note 2: When replaced the MAIN-AMP board with a new board, the MAC
address will change. Be sure to refer to “NOTICE OF MAC AD-
DRESS CHANGE TO CUSTOMERS” on the left after the work
is completed, and inform the customer that the MAC address has
changed in the before repair and the after repair.
Advance preparation:
This wireless speaker uses the “Google Home” application to dis-
play the MAC address.
Prepare a smartphone with the “Google Home” application installed
in advance.
Note 3: In order to use the “Google Home” application, you need to create
a Google account and log in.
Checking procedure:
Note 4: The screen display of the application on this page are all refer-
ence examples. It may differ from the actual screen display.
1. Make Wi-Fi connection by referring to “Connection procedure
using Google Home” on page 10.
2. Tap the registered speaker.
3. Tap the “ ” icon at the top right of the screen below to open the
device settings screen.
4. Scroll the device settings screen and check the MAC address.
scroll
MAC address
5. After checking the MAC address, disconnect and initialize the
wireless speaker.
Note 5: Be sure to initialize the wireless speaker by referring to “INITIAL-
IZATION METHOD” on page 14.
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SRS-RA5000
16
Sony CONFIDENTIAL
For Authorized Servicer
ABOUT EACH INDICATOR
You can check the status of the wireless speaker by checking the
status of each indicator on the top side or rear side.
– Rear view –
– Bottom view –
[1PAIRING] indicator
[ ] (Music service) indicator
[AUDIO IN] indicator
[ ] (BLUETOOTH) indicator
Reaction indicator
Sound mode indicator
LINK indicator
Reaction indicator
Indicator status Wireless speaker status
Flashes (green) The [u] button or the [+]/[–] button was
touched.
Flashes quickly 3
times (green)
The speaker volume was maximized or
minimized.
[1PAIRING] indicator
Indicator status Wireless speaker status
Lights up (green) The speaker is turned on.
Flashes (green)
The speaker is in the process of turning
on or shifting into BLUETOOTH/Network
Standby mode.
Flashes quickly
(green)
The speaker is updating the software.
While the speaker is downloading software
updates, the LINK indicator (amber) also
flashes along with this indicator.
Lights up (amber) The speaker is in BLUETOOTH/Network
Standby mode.
Turns off The speaker is turned off.
Flashes (red)
The speaker has detected an error and
shifted into protect mode. For details, refer
to “PROTECT MODE” on page 5.
– Continued on upper right –
Input [ ] (Music service) indicator
Indicator status Wireless speaker status
Lights up (white) Wi-Fi network input is selected.
Lights up (green)
• The speaker is connected to a music
service and receiving input via a Wi-Fi
network.
• While the speaker is linked with an Alexa
Built-in device, it is playing audio from
Alexa.
Input [AUDIO IN] indicator
Indicator status Wireless speaker status
Lights up (white) Audio input is selected.
Input [ ] (BLUETOOTH) indicator
Indicator status Wireless speaker status
Lights up (blue) The speaker is connected to an audio de-
vice via a BLUETOOTH connection.
Flashes (blue) BLUETOOTH input is selected.
Flashes quickly
(blue)
The speaker is in BLUETOOTH pairing
mode.
Sound mode indicator
Indicator status Wireless speaker status
Lights up (cyan) Playback of 360 Reality Audio music is in
progress.
Lights up (white) The Immersive Audio Enhancement is
turned on.
Flashes once
(cyan)
The Up-firing Speaker Level is changed
from “Low” to “High”.
Flashes 3 times
(cyan)
The Up-firing Speaker Level is changed
from “High” to “Mid”.
Flashes 5 times
(cyan)
The Up-firing Speaker Level is changed
from “Mid” to “Low”.
Turns off The Immersive Audio Enhancement is
turned off.
LINK indicator
Indicator status Wireless speaker status
Lights up (amber)
The Wi-Fi network setup is completed and
the speaker is connected to a Wi-Fi net-
work.
Flashes (amber) The speaker is downloading software
updates.
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SRS-RA5000
17
Sony CONFIDENTIAL
For Authorized Servicer
360 REALITY AUDIO SAMPLE MUSIC
This wireless speaker has 360 Reality Audio sample music installed.
To play the 360 Reality Audio sample music and check the opera-
tion, touch and hold the [u] button for more than about 2 seconds
to playback the 360 Reality Audio sample music.
Note: To stop playback in the middle, touch the [u] button again.
Touch and hold for
more than about 2
seconds.
MUSIC PLAYBACK COMPATIBLE WITH 360 REALITY
AUDIO
A Wi-Fi network connection is required to playback 360 Reality
Audio-enabled music. It cannot be playback with a BLUETOOTH
connection.
Note 1: If you are connected to a Wi-Fi network, be sure to refer to “INI-
TIALIZATION METHOD” on page 14 to initialize the unit after
completing the work.
Playback procedure:
1. Connect the wireless speaker to the Wi-Fi network so that you
can playback music.
Note 2: For the Wi-Fi network connection method, refer to “Wi-Fi NET-
WORK CONNECTION CHECKING METHOD” on page 10.
2. Install the streaming service application that provides 360 Real-
ity Audio on your smartphone.
Note 3: You can check the streaming services that provides 360 Reality Au-
dio at Sony Music Center. Services may not exist in some countries
or regions.
3. Cast (playback) the music you want to playback to the wireless
speaker using the application installed in step 2.
NOTE OF REPLACING THE ELECTRICAL PARTS ON
EACH BOARD FOR REPAIRING
• MAIN-AMP board, DC JACK board, A-IN JACK board
Among mounted electrical parts on these boards, only parts that are
described in the electrical parts list can be replaced for repairing.
In addition, even if listed in the electrical parts list, parts listed as
“Not supplied” cannot be replaced with single for repairing.
• ANTENNA board, MIC board, TOUCH-L board, TOUCH-R
board, LED-B board, LED-TL board, LED-TR board
If these boards are defective, replace them with a new boards. Indi-
vidual electrical parts that mounted cannot be replaced.
MAIN-AMP board
LED-B board
A-IN JACK
board
DC JACK board
NFC module
(NFC1)
TOUCH-R
board
TOUCH-L
board
MIC board
LED-TL board
LED-TR board
ANTENNA
board
front side
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SRS-RA5000
18
Sony CONFIDENTIAL
For Authorized Servicer
SECTION 2
DISASSEMBLY
• This set can be disassembled in the order shown below.
2-1. DISASSEMBLY FLOW
SET
2-5. MAIN CHASSIS BLOCK-1
(Page 23)
2-6. MAIN CHASSIS BLOCK-2
(Page 24)
2-7. MAIN CHASSIS BLOCK-3
(Page 25)
2-8. MAIN CHASSIS BLOCK-4
(Page 26)
2-2. FOOT
(Page 20)
2-3. BOTTOM COVER BLOCK
(Page 21)
2-4. LED-B BOARD, HOLDER (LED)
(Page 22)
2-12. LID ASSY, BACK PANEL BLOCK
(Page 30)
2-9. DC JACK BOARD, FUSE
(Page 27)
2-10. MAIN-AMP BOARD BLOCK
(Page 28)
2-11. MAIN-AMP BOARD
(Page 29)
2-17. SPEAKER CABINET BLOCK-1
(Page 35)
2-18. SPEAKER CABINET BLOCK-2
(Page 36)
2-19. SPEAKER CABINET BLOCK-3
(Page 37)
2-20. SPEAKER CABINET BLOCK-4
(Page 38)
2-21. SPEAKER CABINET BLOCK-5
(Page 39)
2-16. LOUDSPEAKER (70 mm)
(Page 34)
2-13. A-IN JACK BOARD BLOCK
(Page 31)
2-15. NFC MODULE
(Page 33)
2-41. SERVICE POSITION
(Page 59)
2-14. A-IN JACK BOARD
(Page 32)
Note: When disassembling or assembling this unit, be careful not to damage the fabric of the outer casing by getting a screwdriver, etc. caught on it.
Ato page 19
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SRS-RA5000
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Sony CONFIDENTIAL
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2-26. LOUDSPAKER (46 mm) (for TOP)
(Page 44)
2-27. BAFFLE (TOP) BLOCK
(Page 45)
2-28. LED-TR BOARD
(Page 46)
2-29. PANEL (TOP) ASSY,
MIC BOARD
(Page 47)
2-30. LED-TL BOARD
(Page 48)
2-36. ANTENNA BOARD
(Page 54)
2-38. GRILLE ASSY-1
(Page 56)
2-39. GRILLE ASSY-2
(Page 57)
2-40. GRILLE ASSY-3
(Page 58)
2-37. TOUCH-R BOARD,
TOUCH-L BOARD
(Page 55)
2-22. GRILLE BLOCK-1
(Page 40)
2-23. GRILLE BLOCK-2
(Page 41)
2-24. GRILLE BLOCK-3
(Page 42)
2-25. GRILLE BLOCK-4
(Page 43)
2-31. LOUDSPAKER (46 mm) (for SIDE)-1
(Page 49)
2-32. LOUDSPAKER (46 mm) (for SIDE)-2
(Page 50)
2-33. LOUDSPAKER (46 mm) (for SIDE)-3
(Page 51)
2-34. LOUDSPAKER (46 mm) (for SIDE)-4
(Page 52)
2-35. LOUDSPAKER (46 mm) (for SIDE)-5,
CABINET (SIDE) ASSY
(Page 53)
Afrom page 18
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SRS-RA5000
20
Sony CONFIDENTIAL
For Authorized Servicer
Note: Follow the disassembly procedure in the numerical order given.
2-2. FOOT
front side
rear side
boss
boss
soft cloth, etc.
Note 2: When working with the side other than
the bottom side facing downward, lay
a soft cloth, etc. so as not to damage.
2screw
(BVTP3.5 u10)
2screw
(BVTP3.5 u10)
2screw
(BVTP3.5 u10) boss
boss
boss
boss
top side
hole
hole
hole
hole
foot (HK)
foot (HK)
foot (HK)
hole
hole
3foot block
Note 1: When installing the foot
block, align the two bosses
and two holes.
3foot block (See Fig. A)
Note 1: When installing the foot
block, align the two bosses
and two holes.
3foot block (See Fig. A)
Note 1: When installing the foot
block, align the two bosses
and two holes.
< Fig. A >
foot block
4cushion
(grille)
5foot (HK)
4cushion
(grille)
cushion
(grille)
guide line
guide line
guide line
guide line
cushion
(grille)
1cushion foot (HK)
Note 3: Carefully peel off the adhesive paper
so that it does not remain on the foot
block side.
1cushion foot (HK)
Note 3: Carefully peel off the adhesive
paper so that it does not remain
on the foot block side.
1cushion foot (HK)
Note 3: Carefully peel off the adhesive
paper so that it does not remain
on the foot block side.
• Confirmation when installing the foot (HK)
Rotate the foot (HK) in the direction of the
arrow and check that it does not move.
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