Soundcore Strike 3 Instruction Manual

A3830 Soundcore Strike 3
Frequently asked questions

Sound
What should I do if there is no sound when the headset is connected to a computer?
1) Check if the USB connector plugs correctly into the computer. 
2) Check if the headset has been selected as the default output device on your computer. This can be
found in your computer's audio settings.
What should I do if the microphone does not work?
1) Make sure the microphone is inserted correctly.
2) Make sure the Mic Mute switch is not turned on. If it is switched on there will be a green light
illuminated on the microphone.
How can I improve the microphone's performance?
Try to adjust the microphone's position, ideally it should be within 80 mm of your mouth.
What should I do if the other side cannot hear me when using the Discord app?
Try resetting the voice settings on the Discord app via the steps below:
Click User Settings-->Voice & Video-->Scroll down and click Reset Voice Settings

Specifications
Why is the microphone waterproof?
The microphone’s IPX5 waterproofing resists sweat and saliva to avoid the damage caused by them.
Does the headset support ANC?
No.

Operation
What should I do if the app won't install or upgrade?
While installing the app, do not connect the headset to your computer. After the installation, restart
the computer and then open the app. Do not connect the headset when upgrading the app either.

A3830 Soundcore Strike 3
Note: When there is a new version, we will alert you to upgrade it via the app.
Supported systems: Windows 7, 8, 8.1, and 10.
Why can't the volume be adjusted while using the headset with a PS4?
The volume cannot be adjusted via the volume button on the headset while using the headset on a
PS4, but you can adjust the volume on the PS4 mainframe system.
1) On the PS4 Home Screen, scroll up to access the Home menu
2) Select Settings--> Devices--> Audio Devices -->Voice Control
3) Adjust the Microphone Level bar to the desired level.
Does the headset support RGB colors?
No.
What devices can the headset be used with?
G3 supports devices with USB audio output, such as computers, PS4, etc.
Does the headset support the app?
Yes. This headset supports the app. It has the following functions:
1) 7.1 surround sound mode: Switch on 7.1 surround sound via the controller.
2) Adjust the mic volume.
3) Customized EQ: Choose from 3 preset EQs or create your own customized one.
How do I adjust the headset's microphone volume?
Open the app and select MIC to adjust the volume of the microphone. There is also a "Boost" switch to
further strengthen the volume of the microphone.