SoundCraft ViSi User manual

Soundcraft ViSi Remote User Guide V1.1.2 Page 1
Soundcraft
®
ViSi Remote User Guide

Soundcraft ViSi Remote User Guide V1.1.2 Page 2
Contents
About ViSi Remote ................................................................................................................................. 2
What ViSi Remote does NOT do! ........................................................................................................... 3
About this manual ................................................................................................................................. 3
Nomenclature ....................................................................................................................................... 3
Setting up .............................................................................................................................................. 3
Setting I addresses ............................................................................................................................... 3
Console HiQnet connection point .......................................................................................................... 4
Setting HiQnet
®
device address .............................................................................................................. 4
i ad settings for ViSi Remote ................................................................................................................. 4
Devices and Select Device view .............................................................................................................. 5
About view [i] ........................................................................................................................................ 5
Info view ............................................................................................................................................... 5
Console control view ............................................................................................................................. 6
Hot Channel .......................................................................................................................................... 7
Using ViSi Remote ................................................................................................................................. 8
Setting levels from channels to the main LR & MONO buses .............................................................. 8
Controlling bus masters (group, aux or matrix) .................................................................................. 8
Controlling VCA bus masters .............................................................................................................. 8
Controlling L, R and C bus masters ..................................................................................................... 8
Controlling engineer monitor ............................................................................................................. 8
Controlling bus GEQ ........................................................................................................................... 8
Mixing to any bus type (contributions) ............................................................................................... 9
ViSi Remote V1.1 Notes ......................................................................................................................... 9
Notes regarding off-line operation ......................................................................................................... 9
Trouble-Shooting ................................................................................................................................. 10
About ViSi Remote
Soundcraft ViSi Remote is an iOS application for Apple iPad devices; it allows control of Soundcraft Si Compact and Vi
Series consoles wirelessly from your iPad device using no additional hardware other than a wireless access router
connected to the Harman HiQnet
®
Ethernet port of the console. With ViSi Remote you are free to roam your venue and
adjust mixes and other audio parameters directly from the iPad!
Apple and iPad are trademarks of Apple Inc.

Soundcraft ViSi Remote User Guide V1.1.2
What ViSi Remote does NOT do!
ViSi Remote is an on-
line controller only and although it can function off
used as an off-
line editor because ViSi Remote synchronizes with the console in one direction only, always receiving the
current settings from
the attached host console(s) from the console
specific off line editors which can be downloaded from
About this manual
This manual is intended as a gu
ide for users new to the ViSi
on the Vi and Si consoles, ViSi
Remote
Remote app
. Owing to the vast number of route
of the wireless router or similar devices used
This manual assumes familiarity with the Apple iPad and working knowledge of the Soundcraft consoles intended for use
with ViSi Remote.
Examples illustrated in this manual were tested using Apple iOS5.0.1.
Nomenclature
A word in square brackets [
function
switch or similar such as [MENU] key
button. The term
s scroll/swipe are considered interchangeable.
Setting up
The most basic typical
setup is illustrated below
consoles connected to the same wireless router
NOTE: It is recommended to use
a dedicated wireless router for the ‘console
that other devices sharing the router will consume all the bandwidth.
NOTE: To prevent ‘unauthorized
’ connections to your wireless
router.
NOTE
: Significant traffic or interference in the Wi
experience such problems we recomme
Setting IP addresses
Before ViSi Remote can
be used on
simplest solution is to set the router as a DHCP server
user guide for your console for details on how to adjust the console IP address settings.
IMPORTANT! With Vi2, 4, or 6
consoles, you must not use the address range 192.168.1.
This will cause problems with the DSP Core connecti
the end of this document.
Note: Some routers come supplied with this range as
changed before use.
Soundcraft ViSi Remote User Guide V1.1.2
What ViSi Remote does NOT do!
line controller only and although it can function off
-
line in a demo or training capacity it cannot be
line editor because ViSi Remote synchronizes with the console in one direction only, always receiving the
the attached host console(s) from the console
. For off-
line setup we provide a range of console
specific off line editors which can be downloaded from
www.soundcraft.com
ide for users new to the ViSi
Remote iPad application;
it covers
Remote
specific settings on the iPad and describes the
functionality offered by
. Owing to the vast number of route
rs and similar devices available it does not cover setup and management
of the wireless router or similar devices used
in the network.
This manual assumes familiarity with the Apple iPad and working knowledge of the Soundcraft consoles intended for use
Examples illustrated in this manual were tested using Apple iOS5.0.1.
function
_name] denotes a function
of some kind; the term ‘key’ is used for a hardware based
switch or similar such as [MENU] key
whilst the term ‘button’ or ‘tab’
denotes an item on a screen such as [SYSTEM]
s scroll/swipe are considered interchangeable.
setup is illustrated below
however
other combinations are possible
consoles connected to the same wireless router
and multiple iPad devices controlling the same console.
a dedicated wireless router for the ‘console
/ ViSi
Remote
that other devices sharing the router will consume all the bandwidth.
’ connections to your wireless
system it is rec
ommend
: Significant traffic or interference in the Wi
-Fi domain may cause s
luggish or unreliable operation;
experience such problems we recomme
nd you seek specialist advice from a Wi-
Fi IT professional.
be used on
-line a network connection must be established
bet
simplest solution is to set the router as a DHCP server
and set the consoles and iPad to use DHCP
user guide for your console for details on how to adjust the console IP address settings.
consoles, you must not use the address range 192.168.1.
This will cause problems with the DSP Core connecti
on to the control surface. See the T
Note: Some routers come supplied with this range as
their
Vi1 HiQnet
E
thernet port
CAT5
consol
e
-
router
Wireless router
Page 3
line in a demo or training capacity it cannot be
line editor because ViSi Remote synchronizes with the console in one direction only, always receiving the
line setup we provide a range of console
it covers
basic setup requirements
functionality offered by
the ViSi
rs and similar devices available it does not cover setup and management
This manual assumes familiarity with the Apple iPad and working knowledge of the Soundcraft consoles intended for use
of some kind; the term ‘key’ is used for a hardware based
denotes an item on a screen such as [SYSTEM]
other combinations are possible
including multiple Soundcraft
and multiple iPad devices controlling the same console.
.
Remote
’ connection to avoid risk
ommend
enabling the security on your
luggish or unreliable operation;
if you
Fi IT professional.
bet
ween the iPad and console, the
and set the consoles and iPad to use DHCP
addressing. Refer to
consoles, you must not use the address range 192.168.1.
nnn for the ViSi network.
on to the control surface. See the T
roubleshooting section at
their
default and will need to be
Wireless router
i ad

Soundcraft ViSi Remote User Guide V1.1.2 Page 4
Console Hi net connection point
Si Compact : on the rear of the console, green LINK LED indicates electrical connection is established, DATA LED
indicates data flow.
Vi1 on the rear of the console, green LED indicates data flow.
Vi2/4/6 : on the rear of control surface, there is no LED indicator for these consoles.
Setting Hi net
®
device address
The HiQnet address of a console found on-line is automatically displayed next to the device in the ViSi Remote app;
there are more than 65535 addresses so the chance of a clash is minimal however you should check there are no conflicts
with any other HiQnet device on the network.
If manually adding a device for off-line demo or training use the HiQnet
address may be set from the Select Device menu; this address applies only
to the current setting and affects only the position of the device in the
devices list.
Refer to the user guide for your console for details on how to adjust the
console IP address settings, for other HiQnet devices such as Soundweb
London refer to the appropriate software or support documentation for
managing HiQnet addressing.
IMPORTANT : The iPad running ViSi Remote is a HiQnet device and
must be assigned a unique HiQnet address.
IMPORTANT : Multiple devices with the same HiQnet address may
cause erratic or unreliable operation of some or all HiQnet devices on
the network.
iPad settings for ViSi Remote
There are a number of global settings that affect ViSi Remote, these are accessed on the iPad from the main iPad
[SETTINGS] button on the iPad desktop; slide the list view to Apps and select the [ViSi remote] button.
Network:
•HiQnet: Sets the HiQnet address of the iPad
device, this must be unique for all Harman
HiQnet devices on the router or LAN; the
valid range is 1-65535. See ‘Setting HiQnet
device address’ for notes on the rules
governing HiQnet addressing.
User Interface:
•Throttle Slider Updates : Slows update rate
of faders, adjusting this setting will impact
the speed at which faders update between the
console and how smooth the updates are; the
recommended setting is ON.

Soundcraft ViSi Remote User Guide V1.1.2
Devices
and Select Device
The [Devices] button on ViSi
Remote
any consoles were discovered on the network they will appear in
the list automatically; to ‘open’
any console
touch the console name and th
e selected
Other functions associated with the Devices and Select Device views are:
• [+] button:
opens the Select Device view and
off-line console
for use when a real console i
• [ Edit ]/ [Done] buttons
: allows consoles to be removed from the
devices list.
• [ 

 ] button: refreshe
s the devices list of consoles.
NOTE :
any consoles manually removed from the devices list
with the [Edit] button but are still discoverable on
will reappear
automatically
• ‘Marketing’s iMac’
The name of the network to which the iPad
is currently connected.
• [ i ] button
: opens the About view
• Device Type field:
Opens the picker to select a new console type
• HiQnet Address field:
Allows
HiQnet address for off-
line consoles.
NOTE
: It is not possible to edit the HiQnet address of on
consoles from the ViSi Remote, this must be set on the console
NOTE
: The consoles and ViSi update the devices view appro
About view [i]
The
‘About’ view is opened with the [
current version of ViSi Remote.
Info view
With a console control
view open the [Info] button may
• Locate : Setting
locate ON w
buttons or screens allowing a specific
identified should
multiple consoles
LAN. Depend
ing on the console
flashing locate function
may auto
remain on until set OFF.
• Device Name :
The name
view.
• IP Address
: IP address of the
view.
• Subnet Mask
Subnet Mask of the
view.
• HiQnet Address:
HiQnet node address of the
Soundcraft ViSi Remote User Guide V1.1.2
and Select Device
view
Remote
opens the Devices view panel, if
any consoles were discovered on the network they will appear in
devices
any console
shown in the devices list
e selected
console control view is opened.
Other functions associated with the Devices and Select Device views are:
opens the Select Device view and
allows adding an
for use when a real console i
s not connected.
: allows consoles to be removed from the
s the devices list of consoles.
any consoles manually removed from the devices list
with the [Edit] button but are still discoverable on
the network
automatically
.
The name of the network to which the iPad
: opens the About view
.
Opens the picker to select a new console type
.
Allows
manual setting of the console
line consoles.
: It is not possible to edit the HiQnet address of on
-line
consoles from the ViSi Remote, this must be set on the console
.
: The consoles and ViSi update the devices view appro
ximately every 30 seconds
‘About’ view is opened with the [
i
] button on the devices view. It provides non editable information about the
view open the [Info] button may
be accessed for viewing console specific information
locate ON w
ill flash some or all of the console
buttons or screens allowing a specific
physical console to be
multiple consoles
be connected on the same
ing on the console
type and software version the
may auto
-cancel after a few seconds or
The name
of the device in the console control
: IP address of the
device in the console control
Subnet Mask of the
device in the console control
HiQnet node address of the
device in the console control view.
Page 5
] button on the devices view. It provides non editable information about the
be accessed for viewing console specific information
:
device in the console control view.

Soundcraft ViSi Remote User Guide V1.1.2
Console control view
The illustration below is a Vi1 but typical of any console type:
On Line/Off Line Indicator
will be grey for all virtual devices and any real devices that have gone off
Channel / Bus / Fader
name.
Tap the name to assign it
to the ‘Hot Channel’
Navigation tabs. Tap to
change type of
fader/function in view.
Soundcraft ViSi Remote User Guide V1.1.2
The illustration below is a Vi1 but typical of any console type:
This indicator is lit green if the current active device is on
will be grey for all virtual devices and any real devices that have gone off
-
line for any reason.
Main fade
r panel with ON /
SOLO / SEL keys as
appropriate to console
‘Swipe’ to access other
faders
‘Hot Channel’ – See Hot
Channel for full details
Page 6
This indicator is lit green if the current active device is on
-line, the indicator
line for any reason.

Soundcraft ViSi Remote User Guide V1.1.2
Hot Channel
The ‘Hot Channel’
resides in the far right position, and serves a number of functions:
GEQ ;
if the hot channel assignment is a
bus master the GEQ button will be
shown; pressing this will open the GEQ
for that bus.
The
for any band not set to 0dB
tapping the [
ON
band gain to 0dB
SENDS ;
tapping this button will open
the ‘
Bus Select’
select a bus you wish to mix to
selecting a bus will put ViSi
‘CONTRIBution’ (sends on faders)
mode allowing sources to feed the bus.
Whilst in CONTRIBution mode the
[ON]
buttons toggle the sends from the
channels to the bus ON/OFF
Pressing the LRC button in the Bus Select view will place the Left (Vi series) or
L&R fader
Scroll keys ;
within the group
k
eys will scrol
Faders ; an
y of the faders in the main
name of the fader you wish to assign, this feature allows for example ‘holding’ a favorite input
channel in p
osition whilst you swipe to
assignment will be the LR master fader.
NOTE
. When in CONTRIBution (sends on faders mode
Name ; the name display
of the hot channel has no ‘touch’ related function.
Soundcraft ViSi Remote User Guide V1.1.2
resides in the far right position, and serves a number of functions:
if the hot channel assignment is a
bus master the GEQ button will be
shown; pressing this will open the GEQ
The
[ON] buttons will light
for any band not set to 0dB
gain,
ON
] button will reset the
band gain to 0dB
.
GEQ view
tapping this button will open
Bus Select’
view allowing you to
select a bus you wish to mix to
;
selecting a bus will put ViSi
Remote in
‘CONTRIBution’ (sends on faders)
’
mode allowing sources to feed the bus.
Whilst in CONTRIBution mode the
buttons toggle the sends from the
channels to the bus ON/OFF
.
SENDS bus select view
Pressing the LRC button in the Bus Select view will place the Left (Vi series) or
L&R fader
(Si Compact series) on the hot channel and revert to INPUTS mode.
the left & right scroll keys will scroll the hot channel through all faders
within the group
as an example on Vi1, if a VCA master is assigned to the hot channel the scroll
eys will scrol
l VCA1-8 rolling-round to VCA1.
y of the faders in the main
fader panel
can be assigned to the hot channel by tapping the
name of the fader you wish to assign, this feature allows for example ‘holding’ a favorite input
osition whilst you swipe to
o
ther channels. When ViSi Remote is started the hot channel
assignment will be the LR master fader.
. When in CONTRIBution (sends on faders mode
)
changing of the hot channel assignment
of the hot channel has no ‘touch’ related function.
Page 7
Pressing the LRC button in the Bus Select view will place the Left (Vi series) or
(Si Compact series) on the hot channel and revert to INPUTS mode.
the left & right scroll keys will scroll the hot channel through all faders
as an example on Vi1, if a VCA master is assigned to the hot channel the scroll
can be assigned to the hot channel by tapping the
name of the fader you wish to assign, this feature allows for example ‘holding’ a favorite input
ther channels. When ViSi Remote is started the hot channel
changing of the hot channel assignment
is disabled.

Soundcraft ViSi Remote User Guide V1.1.2 Page 8
Using ViSi Remote
With a console view open you can begin controlling the console from the iPad:
Setting levels from channels to the main LR & MONO buses
Tap the [INPUTS] tab button:
Faders directly control levels of any channels already routed to LR and MONO/C buses and will affect the post
fade send level from the channel to any buses.
[ON] buttons control the channel on/off function.
[SOLO/SELECT] solos the channel. (Vi consoles only)
Scroll to other channels by swiping left or right across the main fader panel.
Controlling bus masters (group, aux or matrix)
Tap the [BUSSES] tab button:
Faders control bus master levels.
[ON] buttons control the bus on/off function.
[SOLO/SELECT] buttons solos the bus. (Vi consoles only)
Scroll to other buses by swiping left or right across the main fader panel.
Controlling VCA bus masters
Tap the [VCA] tab button (not Si Compact):
Faders control main VCA bus master level.
[ON] buttons control the VCA mute function.
[SOLO/SELECT] buttons solo the VCA channel.
Scroll to other VCA masters by swiping left or right across the main fader panel.
Controlling L, R and C bus masters
Tap the [MAINS] tab button:
Faders control main bus master levels as indicated.
[ON] buttons control the bus on/off function.
Controlling engineer monitor
Tap the [MNTRS] tab button:
Faders control levels of monitor outputs as indicated.
[ON] buttons control monitor and phones on/off function (not Si Compact).
NOTE : Tapping a name field will assign that fader to the hot channel.
Controlling bus GE
Tap any bus name field to assign it to the hot channel then tap the [GEQ] button:
Faders control gain of the indicated GEQ band.
[ON] buttons (when lit red) will reset the GEQ band to 0dB.
[SOLO/SELECT] buttons have no function.
Scroll to other GEQ bands by swiping left or right across the main fader panel.

Soundcraft ViSi Remote User Guide V1.1.2 Page
Mixing to any bus type (contributions)
Tap the [SENDS] button and choose the bus you wish to mix to; ViSi Remote will switch to the [CONTRIB] tab and
enter sends mode:
Faders control levels from the indicated source channels (or buses) to the bus you are mixing to. On Vi consoles,
if a Group bus type is selected in contributions mode the fades do not affect the audio in any way.
[ON] buttons control the on/off (routing) function of the source channel (or buses) to the bus you are mixing to.
[SOLO/SELECT] solos the channel.
Hot channel is automatically assigned as the bus master you are mixing to.
Hot channel [SOLO/SELECT] solos the selected bus master.
NOTE : Once in contribution mode you may change the bus you are mixing to using the [SCROLL] buttons.
NOTE : It is not possible to reassign the hot channel whilst mixing to buses.
ViSi Remote V1.1.2 Notes
The following should be noted for ViSi Remote V1.1.2:
• The channel names of the Si Compact are not linked to channel names on the console.
• The solo buttons of Si Compact are unused and have no function.
• It is not possible to mix to an FX bus on Si Compact.
• It is not possible to connect to Vi consoles with ViSi versions earlier than V1.1.2
Notes regarding off-line operation
The following should be noted for ViSi Remote when using off-line:
• Fader glow colour of ViSi Remote may not match the console when off-line since ViSi Remote takes fader-
glow colour from the console bus type or pre/post setting.
• GEQ ON key to flatten GEQ band to 0dB does not work when off-line since ‘GEQ band not at 0dB’ message
comes from the console.

Soundcraft ViSi Remote User Guide V1.1.2 Page 10
Trouble-Shooting
ViSi Remote is engineered to be as reliable and stable as possible given the limitations imposed when operating in an
unlicensed wireless environment. In the unlikely event that ViSi Remote is not acting as expected carefully check the
following:
• Is your console and iPad software correct for ViSi? Check the Software Download section for your console
and ensure you have the latest version, also check the ViSi Remote page and ensure you are running the latest
version of ViSi Remote on your iPad.
• Are you connected to the WiFi of the router used by the consoles? If an iPad ‘knows’ more than 1 network
and your ViSi network is lost or drops out the iPad will automatically switch to another known network, this is a
function of the iPad OS. The network your iPad is currently using is shown in the ViSi Remote devices menu.
• A re the IP addresses set correctly? Ensure if setting manual IP addresses the range is valid and no two devices
on the network have the same address. This is required for all devices sharing the network used by ViSi Remote
including any iPad devices and any non-HiQnet equipment. If using DHCP, double check that all devices on the
network are set for DHCP as the method to resolve the IP address and that your router is set as a DHCP server.
NOTE : It is recommended to restart the console following a change to the IP address to ensure this is picked-up
by all devices.
• Are the HiQnet addresses set correctly? Ensure all HiQnet devices on the network have their own unique
HiQnet address this includes all iPad devices running ViSi Remote and all consoles on the network.
NOTE : It is recommended to restart the console following a change to the HiQnet address to ensure this is
picked-up by all devices.
• Is HiQnet On/Enabled on the console? Certain events and actions will result in the HiQnet setting defaulting
to Off/Disabled. HiQnet must be On/Enabled on all devices you wish to control with ViSi Remote.
• Have you rebooted since changing HiQnet, IP Address or Subnet Mask on SiCompact? Some of these
settings cannot be changed ‘live’ and require the console to be re-booted before new settings are shown and/or
take effect (this is not necessary on Vi).
• ViSi remote goes off-line regularly, what can I do? It needs specialist equipment to analyze the RF
environment in which you are working but ensuring the wireless router is centrally located, enabling security on
the router, switching to another channel or operating in another band (such as 5.0GHz if your iPad and router
support this) can all help avoid some of the inevitable wireless traffic. Soundcraft recommends enabling security
on your Wi-Fi router to prevent unwanted connections by mobile devices which could interfere with the
operation of the network.
• I have no audio from the Vi2, 4 or 6 but it was working yesterday? A DHCP router connected to a Vi2 Vi4
or Vi6 system will force the IP address on the control surface to local rack link outside the allowed range of
192.168.1.nnn. This may not be obvious immediately if the router is connected whilst the console is running, but
the next time the console is restarted the result will be no connection to the Local Rack, and therefore no audio.
To avoid this use a manual IP address avoiding the 192.168.1.nnn range, or set the DHCP server in the router to
ensure it does not use addresses in this range. (Log into the router admin using a wired connection to change the
address range from the factory defaults; see the user guide for your router).
• I get an error message ‘Getsockopt failed: Socket Error: Unknown’ on a Vi console when I start the console
up with the router attached : This indicates that the IP address range of the router is conflicting with the
address of the DSP Core as described above, and must be changed. See previous item.
• Is the router connected correctly? Check the router is connected to the correct socket; most wireless routers
have 4 ports for attaching ‘client’ devices like the Si Compact or a PC and one port for the router to connect to
the internet – you should be connected to a ‘client’ port.
• It’s not controlling the correct faders on SiCompact, why? The order of faders on ViSi Remote copies the
standard fader configuration on the console, if you change the fader assignments on the console this will not be
reflected on ViSi Remote.
• I can only control input faders on the Vi console, busses do not respond: You have an old version of the
ViSi app (either V1.0.9 or 1.0.12) that was only compatible with SiCompact. You need to upgrade ViSi to
V1.1.2 or later by visiting the App Store.