Southbend RapidSteam R2 User manual

1 First in Cooking, Buitt to Last
BDuthbend
IMPORTANT
FOR FUTURE REFERENCE
Piease compete this information
and retain this manual tor the life
of the eouipment.
MODEL#
SERIAL#
A Minm FRV COMPANY DATE PURCHASED
OPERATOR’S MANUAL
INSTALLATION
OPERATION AND MAINTENANCE INSTRUCTIONS
COUNTERTOP
CONVECTION STEAMER
MODEL: R2
Awarning
Improper installation, service, or maintenance can cause property damage,
injury or death. Read the installation, operation and maintenance instructions
thoroughly before instaltng and operating this equipment.
“Our Goal-First Time Fix”
1100 0*3 Honeycutt Road • Fucjuiy-Varina. NC 27526
( 919 } 552-9161 • ( 800 ) 348-2558
FAX (800] 910*9915- FAX [phone]
H2 COUNTERTOP CONVECTION STEAMER
Manual 1177*93 (*3/10) 1-18.00

Congratulations' You have purchased one o! the finest peces of heavy-duty commercial cooking equipment or the market.
You v/ilt find tha your new equipment, like ;ll Southbend equipment has been designed and manufactured to meet the tough¬
est standards in the industry. Each piece ot Southbend equipment is carefully engineered and designs are verified through
laooratory tests and field installations. With proper care and field mainienar.ee. you will experience years ot reliable, trouble-
free operation. For best results, read this manual carefully.
RETAIN THIS MANUAL FOR FUTURE REFERENCE.
TABLE OF CONTENTS:
Safety Precautions...
Specifications.
Installation.|.
Operation..
Cooking Times/Hints.
Maintenance..
AdJustmentsT rouble shoeing.
Parts'Auucssc ries.
Warranty.
.2
.3
.4-9
.10-11
.11-13
.14-15
17
13
LOCATION A'JD IDENTIFICATION OF NAME PLATE
The serial plato with voltago. model, and ce-ial information is located on She right hard side of the ctoamor cavity on tho uppo-
rear comer. Or single units a second tag ts located on the face of the fioor which wil show only mocel and serai number.
On Tandem unts a second tag is located on the left side of the left unit and the right side ot the right unit.
Read these instructions carefully before attempting installation. “Installation’ and “ Start Up’ should be performed by a quali¬
fied installer. Ur.iess the installation instructons for the above-described Southbend product are followed and performed by a
qualified service technician (a person experienced in and knowledgeable of the installation of commercial gas and’or etectn-
cai, ana water specrtrcaiions for cooking equipment; men tne terms ana conditions ct tne Manufacturers Limited warranty
wll be rendered void and no warranty of any kind shall apply.
In the event you have questions concerning the installation, use. care, or service of the product, write to the Technical Service
Department. Scuthbend. 110C Old Honeycutt Rd.. Fuquay-Vartna. North Carolina 27526.
NOTICE
This oroduct is intended for ccmmorcia! ueo only; not for household use.
IMMEDIATELY INSPECT FOR SHIPPING DAMAGE
All containers should be examined for damage before and during unloading. The freight carrier has
assumed responsibility tor its sate transit and delivery, it damaged equipment is received, eitner
apparent or concealec, a claim must be made with the delivering carrier.
A) Apparent damage cr loss must be noted on the freight bll at the time of delivery. The freight bill must
tnen be signed by tre earner representative (Driver). If the Dill is not signed, the earner may refuse
the claim. The carrier can supply the necessary forms.
B) A request for inspection must be made to the carrier within 15 days if there is concealed damage or
loss that is not apparent until alter the equipment is ununsled. Tire carrier shouhJ arrange ar, inspec¬
tion. Be certain to hold ail contents plus all packing material.
rpTj ti CMC id ion
southbend
*ti'05l£fl»C01WAV'
1100 Old Hon«yCUt1 Peed - Fuquay Vcrina. NC 27616
1919) 552-9161 • (8C0) 348-25£S
FAX [phone] - FAX [phone]*2
PAGE?

SAFETY PRECAUTIONS
Before installing and operating this equipment, be sure everyone involved in its operation is tuily trainee and aware ot precau-
liviis. Accidents and pioOfems can be caused by Ccsiluie lb follow fundamental iuIcj and prccautwis.
The following symbols, found throughout this manual, atert you to potentially dangerous conditiore to tho operator. ccrvico
personnel, or tc tho equipment-
This symbol warns of immediate hazards which will result in severe injury o' death.
This symbol refers to a potential ha2ard or unsafe practice which could result in imury or
death.
This symbol refers to a potential hazard or unsafe practice which could result in injury,
product, or property damage.
Thic eymbol refers to information that needs special attention or must be fully understood,
even though not dangerous.
A DANGER
A WARNING
A CAUTION
NOTICE
PAGE 3

FRONT VIEW
SIDE VIEW
F
TOP VIEW
* Electric connection - terminal Keel:
3* Dram 1 1/4' o.d., leave open, do njl connect to toor drain
~ Co6d water ntet 1/4*. 30 p.S.i. min.-60 p.s.i. max
MM
Heiyit
s
16"
wa"h ELEC- CO-IN
MODEL
P2
UTILITY INFORMATION: ELECTRIC: One electric cameehon DM unit K woirae
Mtrieny^ I ...v ...rrncmmr WATER USAGE AT TMED OR MANUAL COOKIN3:
SMGLE UNIT
TOTAL CONNECTED AMPS
MAX. AMPS PER LINE
208 V 60 Hz
44
25 !
220 V 5060 Hz
41 2-1
240 V 60 Hz
38 22
4 A
•Vll B r rl 1 V rw| n /
41S’240 V 50 Hz
<*•
22
-—-1
13
480 V 60 Hz ifl
ii
0 46 total gale'll pormriuta ai <5
IMPORTANT: UNIT MUST BE LEVEL FOR PROPER OPERATION.
WARRANTY WILL BE VOIDED FOR IMPROPER l*STALLAT!ON.
”AE unts snippeo OB' easterner crxr Circe erase sr srtjie prase
II necsssary t> charge see insaJIaOx: sector Ipr cjnverst-n
C.rcurf maw O o wtrod »r maxmum ampc af icxjisrcd voftage.
| WAI fcK SPhClFICA I IONS:
To meet warranty ’eemrerrents scpcV water must De as
loliow
Connectoc.: I i/«'cog water
Pressjre: __
Total Dissolved Solids TPS):
Hard ness: _ _ _
PH Facto-:
iw cow water
i_ 30to EG PSI
60 PPM
2 grai ns or 35 PPM
7.0 tc 7.5
PAGE 4

INSTALLATION
PAGE 5

INSTALLATION
NOTE: This unit has one power supply for controls and elements, as well as one ground wire. A POSITIVE GROUND
CONNECTION IS ESSENTIAL.
DO NOT ALLOW ANY TAMPERING OR ADJUSTMENT OF ANY CONTROL OR WIRING. THE UNIT IS FAC¬
TORY SET ADJUSTMENT OF ANY INTERNAL COMPONENT OTHER THAN THE FIELD TERMINAL
BLOCK CAN VOID THE WARRANTY.
ELECTRICAL CONNECTION NOTE:
A i 200-220-240 and 405 volt units will have three terminal btocK sections. "LVL2-L3.* lor use with either 3-wire 3-phase or
2-wire, single-phase, 50 or 60 Hz.
AJi 380V and 415V units will have tour terminal block sections. 'L1-L2-L3-N•or use with European style 4-wtre 3-phase
with neutral.
THREE PHASETO SINGLE PHASE CONNECTION:
3e sure that the input voltage matches the requirement on the serial plate. The unit is factory wirec per customer order. If
necessary to change phase, remove control pane., item 'A* in figure 2, and rearangc element lead wires 2 and 3 as sbtwn
Detow.
206 - 22C - 24C - 48CV
INSIDE RIGHT SIDE 0-ENiNG
1
WIRES CONTACTOR
3-PHASE
WIRES CON~AC _ CR
1 3 5-P
z
2 4 6-fcj
ARRANGE ELEVEN" Vv'RES AS SHOWN
J
1
- SINGLE—PHASE
—L2
FIGURE 2
WATER CONNECTION:
Connect cold water Ime, 1/4' (6mm) NPT into female side of strainer located at right lower side of unit as you face the
tack ol me steamer.
Water line preceuro ehauld bo 30 pci (205 kpa) minimum to 60 pci (410 kpa) maximum.
NOTE: To facilitate cleaning, and allow access to rear of unit, flexible connections are recommended.
Recommended Plumbng:
(Furnished by Installer)
DA AIN
COLD
WATER
SUPP-V
PRESSURE
REDUCING
VALVE IF
REQUIRED
CHECK
VALVE
/h WARNING
Co not connect steamer to a hot water hose. A ho: water connection will damage the s:eamer.
PAGE 7

WATER SPECIFICATION:
To meet warranty r&quire-narls. supply water must 'naat the following specification:
Pressure: 30 to 60 psi
Total Dissolved SoliC3 (TDS;: 00 PPM
Hardness: 2 Grains or 35 P PM
pi I factor 7.0 to 7.5
DRAIN LINE:
The Orain ime connecter size from the unit is V f\PT (32 mm). Position the unit near, but no: on top of. an open floor
drain. DO NOT directly pumb to the unit unless you also install an “open funner downst-eam of this connection in the
drain system Make the cran nne from the unit to '-he air gap aoo/e the "open tunneT’ as short as Dossiole. There should
x no rorzcntai piping oerween the urn ana the ar gao above the "open tunnel.' The "open funnel” is intended to elimi¬
nate any water from entering the steamer because of a Dlocked dram and it also prevents any Pack pressure within the
sleainef wsviy. The unit must be freeze*itiug to fit atmosphere Any cxxinection that allows the DullOup oT Pack pres¬
sure in the unit such as a reduction ir pipe size to s line small#? than 1 " or a 00 degree angle in the line pner to the
•open funner drain Recharge point may cause perasnai or property damage and therefore will void the warranty. This is
a pressureess, free-ventng steam oooker and will not operate property unless the drain line is short, at a steep aigle.
and opanl Soo figure 3.
Side View Rear View
FIGURE 3
/h WARNING
BURN HAZARD
It is imperative that the drain connection be installed per instructions ana Kept clean (open) to assure
free venting to atmosphere. A clogged drain will cause pressure to build up inside the steamer cavity
and can endanger the operator when opening the door. It will al30 cause excessive leakage of
steam from the door.
NOTICE
Floor drain must be located outsde the confines of the equipment base or damage to equipment may
occur.
Do not locate unit adjacent to any high heat or grease producing piece of equipment, such as a range top, gridcSe.
fryer, etc., that oould altow radiant heat to raise the exterior temperature of the steam body above 13C°F (54°C).
DO NOT MOUNT ABOVE OTHER COOKING EQUIPMENT.
PAGE 8
INSTALLATION

INSTALLATION
NOTICE
Local codes regarding installation vary greatly from one a r ea to another. The National Fire
Protection Association. Inc. states in its NFPA 96 latest edition that local codes are "authority
having jurisdiction" when it comes to installation requirements for equipment Therefore,
installations should comply with ail local codes.
EXHAUST FANS AND CANOPIES: t is recommended that the steamer be installed under a ventilation
hood. Consult local codes fcr proper installation d hoods.
LEVELING:
Unit nust be level to assure maximum performance. Improper leveling may void warranty
2. Do not remove any tags cr labels
until unit is installed and working
property.
3. II unit is to be installed on leys, k»-ote
legs and install as shown on drawing.
(See Figure 4.)
FIGURE 4
PAGE 9

4 II unit is to te installed on a counter top or other suriace without using legs the unit must be sealed to the surface
to prevent any water, grease, etc. Irom accumulating under the steamer. The steamer can be bolted to the
counter but will still have to be sealed. The Instaler may use G.E. or DOW CORNING RTV type sealant. (Consjtt
local code for exact requirements.) See figure 5.
PERFORMANCE CHECK:
The following items should be checked within the first 3C days o* operation by a qualified service technician.
1. Check doors for [xope-alignment
2. Check door gaskets fo* wear and sealing abdrty.
3. Check spray tubes o* nozzles for cleanliness and'or leakage
4. Check all gauges, timers, valves ana switches for proper operation.
5. Visually ooeck control compartment wiring for burned or loose connections.
6 Check electrical ioad cn elements for proper waitage.
7. Be sure operators understand the importance of proper cleaning and maintenance.
PAGE 10
INSTALLATION

OPERATION
THEORY OF OPERATION
Compared to other seam cookers with compteated boilers, the R2 is a very smple machine. Immersion elements are
installed on the left side of the cevty and when .voter covers the elements, water starts to boD and fcim to steair. There is
no pressure in this unit.
The Steam Master R2 is designed to provide quck heat-up tom a cold start.
All nquipmanT mnct ho installed rrrrortly to ensure proper ceeration and reliable service. Installation instruction must Do
followed oy a qualified technician.
Betore you turn the unR on, be sure that you nave: POWEH :o unit, WATER to unit, anc ar OPhN DKAIN.
CONTROL OPERATIONS
START UP:
1. Close the drain valve (tun lever to the run position ).
? Turn power switch nn l.i-vt will fil anc begin heating Unit will be up tc operating temperature, ready to use. in
approximately ten (10) mnutes. The "Ready* light wil light up when tne unit is ready to use.
NORMAL OPERATION:
2. ’Manual' - "his unit runs full-power ccntnuously.
NORMAL OPERATION:
REVIEW —
• Use timer as desired, put rt "Manual" position to disable buzzer. Timer has r» impac: on operation.
• To conserve water and eeetrietty during "Mow* period?, shut unit off. do not open drain valve
SHUTOFF:
Tum power switch *OH.' Turn the drain valve lever io ‘DRAIN’.
OPERATING INSTRUCTIONS:
1. De-ume Indicator Ugh: - The "De-Lime" indicator light wV illuminate when the unit senses tnat the elements
need cleaning. Usually a rhin layer a* deposits are present when this occurs. When the light signaling the opera¬
tor tna: cieaning'oe-iiminc snouid be performed, see "Maintenance. Periodic Cleaning* under servee section for
-ecommended procedures.
2. Cleaning must be performed to restore normal operation of the unit. When the "DE-LIME" light comes on. the
contactor shuts off power to the elements.
/h WARNING
BURN HAZARD
When door is being openec. hot steam or hot water may escape from steamer. Stand back when
opening door
PAGE 11

SUGGESTED COOKING TIMES:
Timet sennas are for general guidance only. Differences m fooa quality, size, snape. tresnness, »ac size and degree of
Goneness desired must Be considered and aciustments made in time i necessary.
PRODUCT WEIGHT
PORTIONS
COOKING TIME
(Minutes)
PAN USED
Asparagus
Fresh
3V* lbs.
14 (4 oz.)
8-10 Full-Perforated
Frozen Spears (Thawed) 5 lbs. 20 (4 oz.)
9 Full Perforated
Beans
Green - Frozen. Cut
5 IDS. 2b (4 OZ.) 12
FullPerforated
Green - Fresh 5 lbs. 20 (4 oz.)
15-17 FullPerforated
Wax - Frozen 5 lbs. 20 (4 oz.)
13 FullPerforated
Lima - Frozen 5 lbs. 20 (4 oz.)
10 FullPerforated
Broccoli
Spcarc Froch 4 Ibc. IS (4 oz.)
10-12 FullPerforated
Spears - Frozen (Thawed) 5 lbs. 20 (4 oz.)
8 FullPerforated
Brussel Sprouts
Fresh 5 lbs. 20 (4 oz.) 15-17
FullPerforated
Fresh
5 lbs. 20 (4 oz.) 13
FullPerforated
Carrots
Frozen - Whole Baby 5 lbs.
20 (4 oz.) 12 FullPerforated
rrcsh — V* -Inch Dias Cut 5 lbs.
20 (4 oz.) 12
FullPeiforaled
Cabbage
Green. Cut Into Wedges
24 15 FullPerforated
Red, Cut Into Wedges 16 18-20 FullPerforated
Cauliflower
Fresh, Whole 2 lbs.
8 (4 oz.) 9-10 FullPerforated
Fresh, Whole 2 tos. 12 oz. 11 (4 0Z.)
15 FullPerforated
Frozen, Flowerelles 5 lbs. 20 (4 oz.)
10-12 FullPerforated
Com
Fresh, Cob, 4-5 Inch Ears 5 V a lbs.
15 13-15 TullPed orated
Frozen - Whole Kernel Rlhs
20 (4 oz.) 8 FullPerforated
Frozen - Cob. 6 Inch Ears 9 lbs. 14 12-14
FullPerforated
Mixed vegetables
Frozen_
51*.
20 (4 oz.)
12 FullPerforated
Peas
Frozen 5 lbs. 20 (4 oz.)
a
r ullPerf orated
Potatoes
Red Bliss-Whole
7 lbs. 28 35 FullPerforated
Russetts - Whole 8 lbs. 20
23-25 FullPerforated
Russetts - Peeled
5 lbs. 12 20 FullPerforated
Russetts 1-lnch Cubes 5 lbs. 20 (4 OZ.) 17 FullPerforated
Spinach
Fresh, Leaf
27, fo3. 10 (4 oz.) 5 T ultPerforated
Frozen, Chopped 6 lbs. 24 (4 OZ.)
35
FullPerforated
Zucchini
Fresh - Slices ’/.-Inch Thick 5 lbs 20 (4 02 .)
6-8
FullPerforated
Eggs
Large - Hard Cooked 12 lbs. 12
15-16
'h Perforated
PAGE 12
OPERATION

OPERATION
PRODUCT WEIGHT
PORTIONS
COOKING TIME
(Minutee)
PAN USED
Meats
Corned Beef 67. ibs 18 (6 OZ.)
2 hours Full
Hot Dcgs, Thawed
Hot Dcgs. Frozen
5 lbs.
5 Ibs.
40 (2 OZ.)
40 (2 oz.)
5
10
Ful/Perforated
Full-Perforated
Fowl
Boneless Chicken 3reast 4'/* tos
12 (6 oz.) 15 Ful, 1 Perforated
Tamales, Frozen
Tortilla, Frozen 8-lrch
3 Ibs.
4 Tortillas
12 (4 oz.)
4
20
45 Seconcs
Ful/Perforated
Halt-Perforated
Beef Ravioli, Frozen 48 Ravioli
(IhRnr)
8 5-6 Ful/Perforated
Eibow Macaroni
2 Ibs. 32 (2 oz.) 7
In Perforated Par
Uncooked Nested in Solid Pan
Spaghetti 2 Ibs.
Uncooked
32 (2 oz.) 14 In 4-Inch
Full-Perforated
Fgg Noodles 7 lbs.
Uncooked
X> (Z 07 .) in
Fun-Perforated
Converted Rice 2 lbs. 25
Full-Perforated
27, Qts. Water
+ QU & Salt
Navy Beans 2 lbs.
Place beans in pan and cover with 3-quarts hot tap water.
Steam for 2 minutes: remove from steame- and cover for 1 hour.
FullPerf orated
Remove cover aid place back In steamer tor 40 minutes.
Black Eyed Peas 2 lbs.
Place peas in pan and cover with 3-quarts hot tap water.
FullPerf orated
Steam for 2 minutes: remove from steamer and cover for 1 hour.
Remove cover and place back In steamer for 35 minutes.
Seafood
Oysters 5 Ibs. 16 Count 12 Perforated
Pan Nested
m a Full Pan
27,-Inch Deep
Shrimp, Fresh, Medium.
Head3 Removed
5 Ibs. 6-7
Full'Perf orated
Shrimp, Frozen. Large,
Peeled & Dcveiired
5 Ibs.
8
FulfPertorated
Lobster 17, Ibs.
8 FullPerf orated
Alaskan King Crab Legs 1 lb. 4-5 FullPerforated
Cherrystone Clams 5 Ibs. 12 7 Ful IP erf orated
Fish Filets 77, Ibs. 12 (10 oz.)
18
FullPerforated
Nested in Full
Hotel Pan
END USER TIPS:
Schedule cocking of fresh vegetables so that they will be served soon after they are cooked. If rt is necessary to prepare
them in advance, the-/ can be plunged into cold water, drained thoroughly and held under refrigeration until needed for
service.
Five pounds of cold aoked veoetabes can be reheated in the steamer in 5 to 10 minutes, (Spending upon the variety.
PAGE 13

Adding sal to the water tor eggs cioked in the shell makes the cooking water more efficient and faster at its jot>. If the egg
cracks, the white is cocked at the crack and is seated right away.
To avoid green yelk (which is a deposit of iron sulfide) chit! the eggs immediately alter removing from Ure steamer by
plunging tnem into a ccfcJ water bah (preferably containing ice).
A cuick and easy tvav to cook eats lor a salad mixture is to crack them directly into a solid steam tabte par which has
bear lightly ccatec with salad oil. Do not mix. Steam until they are hard cookec. Remove and chop as you would for egg
salad The pb of peeling has been eliminated.
Transfer steamed :kk chicken to oaep par., cover with Cacciatore Sauce and finish in oven. Bake 20 to 30 mnutes. May
uclrddon steam table.
After steaming, chicken, sausage, and fish may te browned in Infra-Red or Radiant Broiler. Brush with melted rr.argame
mued with salad oJ to give a gokten brown cotor.
Jse juice saved rrem steamed chicken cr turkey to make soups, sauces, or cassciulc b-snes.
Chcken may Be steamed in advance and held unaer refrigerator for next day's use. Be sure to bring product back to
18C C F before servhg.
Gere the |utce lion the ccmcd beef. Alta tne cabbage has beer* steamed, place it in a scTiJ pen umj «U0 Uic juice lo< llc-
vor ng and holding on a steam tabie.
Steaming brisket is a definite time saver. Boiiing ir. water takes 4C to 50 minutes per pound. Using the R2 can save 50% in
cocking time.
Oaotage, wtien steamed, retains ss color and wedge identity, li will not break apart as i: does wnen boiled In ar. open pot.
Wten removing items prepared in a perforated pan. put a solid pan underneath the perforated pan to hold the pan of
cocked food. The w.ll prevent dripping on the floor.
Tne R2 is designee to accept standard 12 x 20 pars. Fractional sze pans and ctshes can be used as well with the optional
perforated ehtX!.
For stirrng, the par. does not have to be removed from the steamer. Pub pan 1/3 way out of the cavity and the entire sur¬
face is accessbie.
Tho door may ba opened at any timo during operation to remove or add food.
PAGE 14
OPERATION

SERVICE
MAINTENANCE
Southbervd equipment is sturdily constructed of the best quality materials and is designed to provide durable service when
treated with ordinary care. To expect the best performance, your equipment must be maintained in ywd condition aid
deanec daily. Naturally, the periods for this care and clearing depend on tie amount and degree oi usage.
Following daily and periodic maintenance procedures will i'crease the life of your equipment. Climatic cordWons — sail ei —
seasonings - water quality - may require more thorough and frequent cleaning or the life ol the equipment could oe
adversely averted
DAILY CLEANING
YOUR R2 MUST BE THOROUGHLY CLEANED EVERYDAY.
• Remove the pan supports and well cover. Wash sepa ately in a sink with a mild detergent and warn water. Dry thor¬
oughly wih a clean cloth. Scotch Biite scouring, pads may be used for uaked-uu deposits
• Wash interior surfaces, including the heating elements with a mild detergent and warm water. Rirse with dean water.
Dry thoroughly with a clean cloth. I' discoloration starts due tc brnld up of seasonings cr food products, remove by using
Scotcb-Bnte scouring pad. Then wash, mse, and dry as aoeve.
• Wash floats carefully, check that float stems are dean and floats move freely
• Wipe exterior surface with a dean damp doth.
- Return a» cleaned parts to the unit. pJaong in their proper positron.
• LEAVE THE DOOR OPEN AT NIGHT AFTER CLEAN IMG. This allows the unit to dry' thoroughly after cleaning and also
prolongs toe life ot the dcor gasket.
PERIODIC CLEANING-AS REQUIRED:
If a lime or mineral deposit starts to burid up in the interior, this sboukl be deaned by usmg Southbend ‘descalor" or otter
non-caustic deliming solution. Follow manufacturer’s recommended procecures Thoroughly rinse out unit.
To remove food build up or discoloration, apply deanser tc a damp doth or sponge ard rub deanser on toe material in trie
direction of trie polishing lines on the metal. Never rub with a circular motion. Soil and discoloration which do not respcnc to
the above procedure can usually be removed by rubbing the surface with Gcotch-Dritc scoumg oads.
A CAUTION
DO NOT GET WATER IN THE CONTROLS. Could result in expensive repairs or elecirical shock.
DO NOT IISF ordinary <tfao wool as any parfidns loft on ttio surface will met NEVER USF a wire brush, stool or ahrasiva
scouring pads, scraper, file or other steel tcols. Surfaces wnich are marred collect dirt more rapidly and become more dff-
cuft to dean. Mamng also increases the possibility of corrosive attack.
DO NOT clean door gasket with a high chlorine solution or bleach.
NEVER USE A CORROSIVE CLEANER. USE ONLY CLEANERS APPROVED FOR STAINLESS STEEL
STAINLESS STEEL: To remove norma! dirt, grease, or product residue from stainless steel, use ordinary soap and
water (with cr without detergent) applied with a sponge or cloth. Dry thoroughly with a dean doth. Never use vinegar or
any corrosive ©earner.
To remove crease and food splatter or cordensed vapors that have baked on the equipment, apply deanser to a damp
doth or sponge and rub deansef on the metal in the direction of the polishing lines on the metal. Rubbing cleanser as gen-
tJy as possibe in the direction of the polished lines will not mar the finish & the stainless steel. NEVER RUB WITH A CIR¬
CULAR MCnON. Soil and burnt deposits which do not respond to the above procedure can usualy be removed by rub¬
bing the surface with SCOTCH-8RITE scouring pads. DO NOT USE ORDINARY STEEL WOOL as any panicles left on
toe surface -nil rust and further sped toe appearance of toe finish. NCVCR UGC A WiFC DRUGII, GTCCL GCOUDINC
PAD. SCRA=ER, FILE OR OTHER STEEL TOOLS. Surfaces which are marred collect dirt more rapifiy and become
more difficult tn dean Marring also increases the possibility of corrosive aback Refinishing may then be required
PAGE 15

MAINTENANCE
PAGE 16
SERVICE

SERVICE
ADJUSTMENTS
NOTICE
Service work should be performed only ty a qualified technician who is experienced in. and
knowledgeable of. the operation of commercial oac. electric, and steam cooking equipment.
Contact the Authorized Service Agency for reliable service, cependable advice or other
accstanco, and for genuine factory parte.
Warranty will be void and the manufacturer ie relieved of all liability if:
(A) Service work is performed by other than a qualified technician.
OB
(Bj Other than genuine Scuthbenc repacement parts are installed.
TROUBLE SHOOTING GUIDE
Symptom:
Oeck or Replace:
Nc power Check droit breaker
Nc water
Check water supply
Heating elements wll only operate for bnef
regular cycles and delime hght s iilumnated.
Clean and delim? steame-
/^WARNING
SHOCK HAZARD
De-ernergbe all pnwer to equipment before servicing the equipment
At least twice a year, nave your scuthbena Authorized Service Agency or anotner qualified service technician
clean and adjust the unit ior maximum performance.
Consul: the South Pend Authorized Parts/Service Distributor list for the Authorized Service Representative in your
area li this is nnt available, call the Service DepartmenT a! Southbenri. '.-fifC-34A-?5SB for their name and num¬
ber.
PAGE 17

PARTS - ACCESSORIES
NOTICE
INSTALLATION OF OTHER THAN GENUINE SOUTHBEND PARTS WILL VOID THE
WARRANTY ON THIS EQUIPMENT.
The serial piate with voltage, model. and serial Information is located on the right side of the steamer cavity on the
upper rear comer. On single units a second tag is located on the face cf the door which will show only model and ser¬
ai mmoer. On Tandem unis, a second tag is or. the right side ot the rant unit and the left sice of the left unit.
Repacoment pane may bo ordered either th-ouoh a Southbend Authorized Parte Distributor or a Southbend
Authorized Service Agency.
When onJeiing puita, please supply Hie Model Numbei, Seiial Numbei. Pail Number. DeaoiipttOil, Finish, and
Becirical Characteristics as apptcable.
For carts not listed, consult a Souihbend Authorized Parts Distributor or Southbend Authorized Service Aoercy.
Consult the Southbond Authorized Partc’Sorvice Distributor list for tho Authorized Parte supplier in your area If 'hie
list ss not available, call the Se-vice Department at Southbend. *-800-343-2553 for same.
EiSUBES
ITEM PART NC. DESCRIPTION
A 1173224 Screw 1/4 - 20 x SB 5 OT
B. 1173195 Retainer Panel Assemby
c .1177072. Door Gasket
D
"Z'lZ"
1174587
.1178268
Cavity, Side Rack
.Weil Cover Deflector
F
•
117700C
4450D02
Door Striker
Technical Manual
•
1176561 Cleaning Instructions
•
PM 162 Cleaning Pad
*
4450020 SteamMaster ctescaler 24 pack
i. - .
4450021 SleaniMaato. Douotet Vtastei Pauk (Contains 8 of lire 4450020)
PAGE 18
PARTS

No Quibble Warranty
Q If a customer calls wfth a problem involving any Scuthbend product, we wil rectify it, no charge: 24 hours
a day, ? days a week, 355 days a year.
Oui'Nu QuiUbte’ Waiiciity means there will be no charge to the customer for llie call, ports, travel or for
premium time. If the proolem tome out that the unit is unplugged, the circuit breaker is tripped, the gas is
shut off, or even if the customer doesn’t (mow how to operate the equipment, etc..—ife covered.
The foregoing warranty is exclusive and in lieu of all other warranties,
CApieaaed vi implied. Thcie o/e nv Implied tvaiioiilica vt nitri v! mi liability
or of fitness for a particular purpose.
p^j This warranty is eltectivs on southDend equipment sold on, or attar Fob. 16,1696.
VA Southtend, hereinafter referred to as the seller, warrants equipment manufactured by it to be free from
defects in material and workmanship for which it i3 responsible. The seller’s obligation under this warren
ty shall be Kmitsd to replacing or repairing such part. Such warranty shall bo limited to the original pur¬
chaser only and shall he effective for a period of one yearfrnm date nf original installation nr 1 ft months
from date of purchase, whichever is earlier provided that the terms of payment have been fully met.
d Normal maintenance functions, including lubrication, cleaning cr customer abuse are not covered by this
No Quibble Warranty.
Wa The seller shall be responsible only for repairs or replacements of defective parts performed by sellers
authorized eorvice personnel. Authorised eorvice agencies aro looated in pnnciplc cities throughout tho
contiguous United States and Hawaii. This warranty is valid in the United States and is void elsewhere
unless the product is purchased through Middleby International with warranty included:
WA The foregoing shall be tne setters sole and exclusive obligation and the buyer's sole and exclusive
remedy forany action irdudng breach tf contract or negigence. In no event shall the seller be liable for
a sum in excess c t the purchase price of the item. The setter shall not be liable for any prospective or
lust profits of lire buyer. __ _—- *
PAGE 19

SOUTHBEND
LIMITED. WARRANTY
Souhbend warrants tiat the equipment, as supplied by the factory to the original purchasers, is free from defects in materials
and workmanship. Should any part thereof become defective as a result of normal use within the period and
limits defined below, then at the option of Southbend such parts will be repaired or replaced by Southbend or its Authorized
Ucakc Agency. 1 his warranty * subject to the following conditions
If upon inspection by Soutnbend or its Authorized Service Agency it is determined that this equipment has not oeen
useo in an appropriate manner, nas been modiiied, has not been properly maintained, or has been subject to meuse
or misapplication, neglect, abuse, accident, damage during transit or delivery, fire, flood riot or Act of God, then this warranty
shall b© void.
Specifically oxcludsd under this warranty are claims relating to installation: examples arc improper utility connections
and mproper utilities eupply. Claims relating to normal core and maintcncnce are also excluded; examples are calibration of con¬
trols and adjustments to pilots anc burners.
Equiomont failure caused by inadequate water quality is not covered under warranty. WATER QUALITY must not exceed the fol¬
lowing limits: Total Dissolved Solids (TDS) - 60 PPM (Parts Per Million). Hardness - 2 Grains or 35 PPM. PH Factor - 7.0 tc 7.5.
Water pressure 30 PSI minimum. 60 PSI maximum. Boiler maintenance is the responsibility of the owner
and s not covered By warranty.
This equipment is intended for commercial use onlv. Warranty is void if equipment is instaBed in other than commercial apofcca-
tion.
Repairs under this warranty are to ce performed only bv a Southbend Authorized Service Agency. Southbend cannot
be responsible for charges incurred from other than Authorized Southbend Agencies.
THIS WARRANTY MUST BE SHOWN TO AN AUTHOF5ZED SERVICE AGENCY WHEN REQUESTING 'N-WARRANTY SER¬
VICE WORK. THE AUTHORIZED SERVICE AGENCY MAY AT HIS OPTION REQUIRE PROOF OF PURCHASE.
This warranty' does net cover services performed at overtime or premium labor rates nor does Southbend assume any liability for
extended delays in replacing or repairirg any items in the equipment beyond the control cf Southbend. ‘Southbend shall rot be
iiabie tor consequential or special damages of any nature that may arise n connection with such product o- part.' Should service
be icquircU ai limes much normally involve overtime or premium taixx rains, the owner snail t>e cnargeo lor tne diiterence
between normal service rates and such premium rates.
In all circumstances, a ur one hundred miles ir, travel and two and cne halt hours (2.5) travel time Shall be allowable. in
ail cases, the closest Southbend Authored Agency must be used.
The actual warranty time periods and exceptions are as fuSowt*.
Thb warranty only covers product shipped into me 48 contiguous United States and Hawaii, cn e-year labor, one-year parts effec¬
tive rom the date of original purchase. There wifi be rrc labor coverage foi equipment located on any island noi connected by
roadway to the mainland.
Exceptions to standard warranty, effective within above limitations:
Glass Windows. Door Seals. Rubber Seals. Light Bulbs, Ceramic Bricks,
Sight Glacecc. Cathode D ©coolers or Anodes.80 days material and laboi
Starless Steel Fry Pet.4 years extended material warranty on h\ pot only —- no labor
Stainless Steel Open Top Burners. 4 years exienoea material warranty on burners only — no labor
Pressure Steam Boiler Shell..Prorated 4 years extended warranty on boiler shell only — no labor
Boiler shells wticn nave no; been property matniaJneo will no f do covered by warranty.
h a! cases, parts covered by a five-year warranty will be shipped FOB the factory after tne first year.
Our warranty on ail replacement parts which are replaced in the field by our Authorized Service Agencies will be limited to
tnree months on labor, six months on materials (parts) effective from the date of installation. See LIMITED WARRANTY -
RCP-ACCMEN i PART3 for conditions and hmitalions.
If the equipment has been changed, altered, modified or repaired by ether than a qualified service technician during
or after the one-year limited warranty period, then the manufacturer shall not be liable fui any damages !u any person or lo
any property which may result from the use of the equipment thereafter.
-THE FOREGOING WARRANTY IS IN LIEU OF ANY AND ALL 071ICP WARRANTIES EXFRE33ED CR IMPLIED INCLUD¬
ING ANY IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS. AND CONSTITUTES THE ENTIRE LIABILITY OF
SOUTHBEND. IN NO EVENT DOES THE LIMITED WRRANTY EXTEND BEYOND TH= DURATION OF ONF YEAR FROM
THE EFFECTIVE DATE OF SAID *WARRANTY*
Consult the Southbend Authorized Pans/Service Distributor list for the Authorized Service Representative in your area.
If this Hot b not available, call the Service Department al Southbend, 1 -030-340-2550.
PAGE 20