Southwestern Bell Freedom Phone GH4000 User manual

2.4GHz / Digital Spread Spectrum
Cordless Telephone with Call Waiting Caller ID
Freedom Phone
R
Southwestern Bell
GH4000 Owner's Manual
Toll Free Help line 1-800-366-0937
http://www.swbfreedomphone.com

CONTENTS
2
LIMITED WARRANTY 33
SERVICE 32
PRODUCT CARE 31
TROUBLESHOOTING 29
CALLER ID OPERATION 27
TELEPHONE OPERATION 18
HANDSET MENU AND PROGRAMMING 16
HANDSET REGISTRATION 15
INSTALLATION 12
INTRODUCTION 10
FCC WANTS YOU TO KNOW 8
CHARGER INDICATOR 7
BASE UNIT CONTROLS AND INDICATORS 6
5
HANDSET CONTROLS, INDICATORS
4
SAFETY INSTRUCTIONS FOR BATTERIES
IMPORTANT SAFETY INSTRUCTIONS 3

BEFORE USING YOUR TELEPHONE EQUIPMENT, BASIC SAFETY
PRECAUTIONS SHOULD ALWAYS BE FOLLOWED TO REDUCE THE RISK
OF FIRE, ELECTRIC SHOCK AND INJURY TO PERSONS, INCLUDING THE
FOLLOWING
1.Read and understand all instructions.
2.Follow all warnings and instructions marked on the product.
3.Unplug this product from the wall outlet before cleaning. Do not use liquid
cleaners or aerosol cleaners. Use a damp cloth for cleaning.
4. Do not use this product near water, for example, near a bath tub, wash bowl,
kitchen sink, or laundry tub, in a wet basement, or near a swimming pool.
5. Do not place this product on an unstable cart, stand or table. The product may
fall causing serious damage to the product.
6. Slots and openings in the cabinet and the back or bottom are provided for
ventilation, to protect it from overheating, these openings must not be blocked or
covered The openings should never be blocked by placing the product on the bed,
sofa, rug, or other similar surface. This product should never be placed near or over
a radiator or heat register. This product should not be placed in a built-in installation
unless proper ventilation is provided.
7. This product should be operated only from the type of power source indicated
on the marking label. If you are not sure of the type of power supply to your home,
consult your dealer or local power company.
8. Do not allow anything to rest on the power cord. Do not locate this product
where the cord will be damaged by persons walking on it.
9. Do not overload wall outlets extension cords, as this can result in the risk of fire
or electric shock.
10.Never push objects of any kind into this product through cabinet slots as they
may touch dangerous voltage points or short out parts that could result in a risk of
fire or electric shock. Never spill liquid of any kind on this product.
11.To reduce the risk of electric shock, do not disassemble this product. Instead,
when some repair work is required, take the unit to a qualified technician. Opening
or removing covers may expose you to dangerous voltages or other risks. Incorrect
reassembly can cause electric shock when the appliance is subsequently used.
12.Unplug this product from the wall outlet and refer servicing to qualified service
personnel under the following conditions:
a. When the power supply cord or plug is damaged or frayed.
b. If liquid has been spilled into the product.
c. If the product has been exposed to rain or water.
d. If the product does not operate normally by following the operating instructions.
Adjust only those controls, that are covered by the operating instructions because
improper adjustment of other controls may result in damage and will often require
extensive work by a qualified technician to restore the product to normal operation.
e. If the product has been dropped or cabinet has be damaged.
f. If the product exhibits a distinct change in performance.
13.Avoid using telephone(other than a cordless type) during an electrical storm.
There may be a remote risk of electrical shock from lightning.
14.Do not use the telephone to report a gas leak in the vicinity of the leak.
IMPORTANT SAFETY INSTRUCTIONS
3

Safety Instructions for Batteries
Handset Battery Pack
CAUTION:
GP60AAAH3BMX 3.6V 600mAh GPI INTERNATIONAL LIMITED
CONTAINS NICKEL-METAL
HYDRIDE BATTERY. BATTERY
MUST BE RECYCLED OR
DISPOSED OF PROPERLY.
a. Do not dispose of the battery in a fire. The cell may explode. Check with local
codes for possible special disposal instructions.
b. Do not open or mutilate the battery. Released electrolyte is corrosive and may
cause damage to the eyes or skin. It may be toxic if swallowed.
c. Exercise care in handling batteries in order not to short the battery with conducting
materials such as rings, bracelets and keys. The battery or conductor may
overheat and cause burns.
d. Charge the batteries provided with or identified for use with this product only in
accordance with the instructions and limitations specified in this manual.
e. Observe proper polarity orientation between the battery(ies) and battery charger.
f. Do not mix old and new batteries in this product.
g. Do not mix batteries of different sizes or from different manufacturers in this product.
The EPA certified RBRC* Battery Recycling Seal on the nickel-Metal
Hydride(Ni-MH) battery indicates Southwestern Bell Freedom Phone Retail
Sales is voluntarily participating in an industry program to collect and recycle
these batteries at the end of their useful life, when taken out of service in the
United States or Canada. The RBRC program provides a convenient alternative
to placing used Ni-MH batteries into the trash or the municipal waste stream,
which may be illegal in your area. Please call 1-800-8-BATTERY for information
on Ni-MH battery recycling and disposal bans/restrictions in your area.
Southwestern Bell Freedom phone Retail Sales involvement in this program is
part of our commitment to preserving our environment and conserving our
natural resources.
*RBRC is registered trademark of the Rechargeable Battery Recycling Corporation.
Save These Instructions
R
SAFETY INSTRUCTIONS FOR BATTERIES
Danger of explosion if battery is incorrectly replaced. Use onlya Southwestern
Bell Freedom Phone approved battery pack in the handset of your GH4000
Cordless Telephone. To reduce the risk of fire or injury, always do the following
when replacing, discarding or charging batter, When handling the batteries, be
careful not to short the battery with conducting materials such as rings,
bracelets, and keys. The Battery ro conducting material may overheat and
cause burns. Use only the following type and size ofbattery pack:
FOR HANDSET UNIT:
4

HANDSET CONTROLS, INDICATORS
Antenna
INT Button: Press to
make or end Internal call
Talk button: Press to
make or end a call
Memory Button: Press
to store phone numbers
in memory or to call a
number you have stored
Flash Button: Press to
answer an incoming call
if you have Call Waiting
Redial Button: Press to
redial the last number
you called.
LCD DISPLAY
PROG/Cancel
Up/Down Button:
Press to enter the menu
and to scroll through the
menu items
Headset Jack: Connect
a headset for hands-free
conversations
Mute Button: Press to
prevent the caller from
hearing outside
conversations.
5

Telephone Line Jack
Connect the telephoneline
cord here.
9V 300mA Jack
Connect the AC adaptor cord
here.
1.Antenna
2.Charge LED
The Charger LEDwill be lit and the
handset will display"CHARGING"
when the handsetis in charger.
3.Page Button
Used to locatethe handset
2
3
BASE UNIT CONTROLS AND INDICATORS
6
1

CHARGER INDICATOR
9V 200mA AC adaptor cord
Connect here.
Charger LED
The Charger LED will be lit and
the handset will display
"CHARGING" when the handset
is in charger.
7

FCC WANTS YOU TO KNOW
Reorient or relocate the receiving antenna.
Increase the separation between the equipment and receiver.
Connect the equipment into an outlet on a circuit different from that to which the
receiver is needed.
Consult the dealer or an experienced radio TV technician for help.
This device complies with part 15 of the FCC rules. Operation is subject to the
following two conditions: (1) This device may not cause harmful interference and (2)
This device must accept any interference received. Including interference that may
cause undesired operation.
Privacy of communications may not be ensured when using this phone.
9

FEATURES
Caller ID (40 Name and Number) with call waiting
95 Channels (auto selection)
LCD display (3-Linefor Handset)
10 Memories store in Base and share to all Handset
Mual Keypad anddirect dialing fromcaller list
Digital security coding
Intercom Handset with Handset
Back light display
The GH4000 is a 2.4GHz/Digital Spread Spectrum Dual Keypad
Cordless Telephone With Caller ID, Call Waiting and Multiple
Handset Capability It is designed and engineered to exacting
standards for reliability, long life, and outstanding performance.
ABOUT THE GH4000
The GH4000 allows you to answer a call by just removing the
Handset from the Charging cradle so you don't have to waste
time pushing buttons or flipping switches. lt also allows you to
hang up by simply returning the handset to the Charging cradle.
TM
The Ultra Clear Plus true com pander circuitry virtually
eliminates background noise. This innovative technology.
together with 95 different channels, provides you with the best
possible reception duringyou conversations.
INTRODUCTION
10

a. Keep the shipping carton and packaging, in case you need to transport
your phone.
b. If any of these items are missing or damaged, contact your place of
purchase.
NOTE:
Preliminary Preparation
Telephone Line Installation
1.Never install telephone jacks during a lightning storm.
2.Never install telephone jacks in wet locations unless the jack is
specifically designed for wet locations.
3.Never touch uninsulated telephone wires or terminals unless the
telephone line has been disconnected at the network interface.
4.Use caution when installing or modifying telephone lines.
Modular Outlet
The GH4000 cordless telephone requires a modular phone jack(RJ11)
and a standard 110/120 volt outlet. The handset is powered by a
rechargeable battery pack. Batteries are charged automatically when the
handset is placed in the charging cradle.
Box Contents
Base unit
Owner's manual
Memory card
Telephoneline cord
(long and short)
Multi H/S
One Charger with adaptor
Multi Rechargeable Battery/
BELT CLIP
AC adaptor withcord for Base
Wall mounting bracket
Quick reference guide
Registration card
INTRODUCTION
11

INSTALLATION
Desk or Table Installation
1. Plug the AC adaptor cord into the 9V DC input jack on
the back of the Base unit.
2. Plug one end of the long telephone cord into the TEL
LINE jack on the back of the Base unit.
3. Plug the other end of the long telephone cord into the
telephone wall jack.
4. Plug the AC adaptor into a standard 110/120V 60Hz AC
wall outlet.
NOTE: Use only with the AC adaptor supplied with
GH4000.
Place the telephone and power cords where they
will not create a trip hazard, or where they could
become chafed and create a fire or other electrical
hazards.
(Use only with class 2 power source 9V 400mA)
Standard Outlet
AC Adaptor
Modular Jack
Telephone line cord
12

Wall Mounting
The GH4000 may be mounted on a wall phone plate or onto two
screws (not included) that you fasten to the wall. For either type
of installation, completethe following stepsfirst.
1. In case of using the standard wall plate, this step is not
necessary. Place the Wall bracket on the wall and mark the
location of the screws holes. Install the screws, leaving 3/16"
extending out fromthe wall. Useanchors to secure screws.
2. To connect the Wall Mount bracket, align the bracket with the
slots on the base until it is securely in place.
3.Insert the ACadaptor into theback of the unit.
4. Plug one end of the short telephone line cord into the TEL
LINE jack onthe Base unit.
5. Thread the adaptor cord and telephone cord through the
grooves in thebracket. The cord will exitfrom the bottom.
DO NOT CONNECT THE AC ADAPTOR TO THE WALL
POWER OUTLET YET.
6. Plug theother end ofthe line cord into the walljack.
7. Mount the base on the wall plate studs and press until the unit
locks in place.
8. Plug the AC adaptor into a standard 110/120V 60Hz AC wall
outlet.
INSTALLATION
13

Handset Battery Charging:
The battery pack in the handset must be fully charged for about 10-14
hours before using the telephone. After connecting to AC power, leave
the handset unused in the cradle for ten to fourteen hours. Later, it will
take less time for the battery to recharge. The CHARGE LED on the
handset charger will be lit and if the handset battery low will display
"CHARGING" when thehandset is in handset charger.
To Replace Batteries:
1. Remove battery cover.
2. Remove old battery.
3. Plug the cord of the battery pack into the
handset and place the battery in the case.
4. Slide battery cover until it clicks in place.
Charge 10-14 hours before first use.
To maximize your battery's life, we recommend that you periodically
fully discharge the battery, and then recharge it. To do this, unplug your
phone line cord from the wall phone jack. Press the TALK button, and
allow the handset to remain on for 10 to 12 hours. Reconnect the phone
cord to the wall phone jack. Return the handset to the handset charger
and allow it to fully charge for 12 hours. If this process is completed
monthly, it will reduce the memory buildup that occurs from frequent
partial charging.
NOTE:
a. When the battery gets low, the Battery Low ln dicator
will turn on.
b. If the battery becomes low while you are on a call, you
will be disconnected after about 30seconds. Terminate the
call quickly, and put the handset in the handset charger to
recharge the battery.
c. The battery will hold its charge for several days out of
the cradle, dependingon use.
NOTE: The handset will not ring when the ringer is in the
"OFF" position. If the handset is out of the cradle, it will
display"RING" during anincoming call.
INSTALLATION
14

HANDSET REGISTRATION
When the handset is placed in the
base station, the handset transmits
a registration packet to the base
station via the registration outlet.
The base station enables
registration and broadcasts
registration data via the air
interface. Handset locks to this
base station and registration is
complete.
When a new handset transmits a
registration packet toa base station,
the base station checks how many
handsets have been already
registered. In case 4 handsets are
already registered, the
base station starts to search the
handsets. If it can locate all, then
the 5th handset can't be registered,
and the registration is blocked. In
case a handset that already is
registered is out of range, or for
other reasons does not reply to the
search and notification request, it
will be de-registered and the
registration procedure for the new
handset is initiated.
The handset registration procedure
must be completed within the time-
out limit of45 seconds.
The second handset cannot be
registered during an ongoing
registration procedure.
In case of heavy air interference,
e.g. when many 2.4GHz products
are active in the same area,
registration duration may be longer
since registration consists of data
transfer, that in contrast to audio,
has to beerror free.
The way to de-register a handset
and register it to another base
station is to switch off the base
station and plug the handset in
another base station. After
switching off the base station
registration outlet, the handset is
no more locked to this base station
and can be registered to another
base. When the handset is plug in
the other base station registration
outlet, a new registration will take
place and the old registration
doesn't exist any more. Notice; de-
registration is not a normal user
operation.
15

The menu keyfunctions are.
1.Press PROG key to enter the
menu.
2.Use the UP/DOWN keys to scroll
through the menu items. By
pressing DOWN at the last menu
item scrolls the menu to the first,
and by pressing UP at the first
menu item scrolls to the last item.
The UP/DOWN keys include auto
repeat when helddown.
3.Press CANCEL to step back one
level in the menu (returns to idle
when being in the first level of the
menu).
4.Press PROG to choose the menu
item shown in the first line of the
display.
5.Enter setting/level number. Key
click is played only after a valid
setting/level number.
6.Confirm setting/level by
pressing the PROG key. The
handset automatically returns to
the previous menulevel.
Audio Volume
Audio volume is adjusted by the
following key sequence
1.Press PROG
2.Press the DOWNkey two times.
3.Press PROG, to enter the volume
sub-menu.
4.Enter volume 1-8, or adjust using
DOWN/UP keys.
5.Press PROG, to confirm the
setting.
Ring Volume
The ring volume is adjusted by the
following key sequence
HANDSET MENU AND PROGRAMMING
1.Press PROG
2.Press the DOWNkey three times.
3.Press PROG, to enter the ring
volume sub-menu.
4.Enter volume 0..6, or adjust
using DOWN/UP keys. The current
ring tone/melody is played once at
the selected newvolume.
5.Press PROG, to confirm the
setting.
Ring pattern
The ring pattern of an
external/internal incoming call is
changed by the following key
sequence:
1.Press PROG
2.Press the DOWNkey four times.
3.Press PROG, to enter the ring
pattern sub-menu.
4.Press the UP/DOWN keys
followed by the PROG key to
choose either external or internal
ring pattern setting.
5. Enter setting0..9, or adjust using
DOWN/UP keys. The selected ring
pattern is played in the fixed
volume level inthe buzzer.
6.Press PROG, to confirm the
setting.
Auto Answer
The auto answer feature may be
configured using themenu.
1. Press PROG.
2.Press the DOWNkey five times.
3.Press PROG, to enter the auto
answer sub-menu.
4.Enable auto answer by pressing 1
or UP, or disable auto answer by
pressing the 0 or DOWN key The
16

display shows theactual setting, i.e.
auto answer is activated with the
display text "ON".
5.Press PROG, to confirm the
setting.
Key Click
When the key click option is
enabled any key press generates a
key click sound in the buzzer,
except when the keypad is locked.
The key click option is configured
by pressing.
1.Press PROG
2.Press the DOWNkey six times.
3.Press PROG, to enter the key
click sub-menu.
4.Enable key click by pressing 1 or
UP,or disable key click by pressing
the 0 orDOWN key.
5.Press PROG, to confirm the
setting.
Key lock
Locking the keypad
It is possible to lock the handset
keypad. The key lock function is
set/reset by.
1.Press PROG.
2) Press the DOWN key seven
times.
3) Press PROG, to enter the key
lock sub-menu.
4) Enable key lock by pressing 1 or
UP, or disable key lock by pressing
the 0 orDOWN key.
5) Press PROG, to confirm the
setting. If ON was selected, the
phone locks the keypad and returns
HANDSET MENU AND PROGRAMMING
to idle. A "key locked" status is
shown in thedisplay during idle.
Unlocking the keypad
1.Presentation when the keypad is
locked.
2.While keys are locked, pressing
any key,a help message is shown:
3.The message will time out after 5
seconds.
4.To unlock the keypad press the
key sequence '1','5','9'.
5.It is still possible to dial an
emergency call when the keypad is
locked by pressing first TALK and
then the emergency number
(000,110,112,119,911,999). Only
post-dial is possible in this case.
Key lock is disabled after an
emergency call.
17

This section describeshow to
1.Answer an incomingexternal call
(from the PSTNline)
2.Answer an internal call
(intercom)
3.Make an externaloutgoing call
4.Make an internalcall
5.Forward an incoming external
call to theother handset
6.Setup a conference call (with the
other handset and an external
party)
7.Redial (last numbercalled)
8.Perform a Pagecall
9.Use the Flash function (also
denoted Register Recall)
Digital Security System
The security code prevents your
cordless telephone conversation
from being accessed by a phone on
a different line. Once the handset
battery is fully charged, the
handset will automatically select
the code froma total ofover 65,000
combinations. The code is changed
every time the handset is placed in
the cradle. if you experience
difficulty with placing or receiving
calls, a lost security code may be
the cause of the problem. when this
occurs. the handset can no longer
communicate with the base. Reset
by placing handset on base for5-10
seconds. if that does notwork,
unplug the AC adaptor from the
wall outlet. Disconnect the handset
battery for 5-10 seconds, the
reconnect. Place handset back on
base and then replug the AC
adaptor.
95 Channel Auto Scan
Operation
The GH4000 cordless telephone
automatically searches and selects
the clearest of 95channels when it
is being used.
Making a Call
1.Lift the handset and press the
TALK button to beconnected to the
phone line, and then "TALK" and
the call timerwill appear.
2.After bearing a dial tone, dial the
desired number. The display will
show the dialednumber.
3.If you misdial, simply press the
TALK button.
4.After your conversation is
competed, press the TALK button
once to disconnect the line, or
return the handsetto the base.
Receiving a Call
When the phonerings:
1.IF THE HANDSET IS OUT OF
THE BASE, press the TALK or any
button on thekeypad.
2.IF THE HANDSET IS IN THE
BASE, life the handset. DO NOT
press the TALK button, as you will
be connected automatically.
NOTE:
if you experience difficulty with
planing or receiving calls, the lost
security code may be the cause of
the problem. When this occurs, the
handset can no longer
communicate with its base. The
loss of the code can occur any of
TELEPHONE OPERATION
18

the following ways: if the batteryis
drained and needs recharging: the
handset is out of range of the base
unit; the AC adaptor is
disconnected or a power loss has
occurred; or anything that causes
electrical interference, for example
multiple cordless telephones.
Reset the base for 10 seconds. If
that does not work, make sure the
AC adaptor from the power source.
Disconnect the battery for 5
seconds on the base and then
reconnect. Place the handset on the
base and the replug the AC adaptor
(see Trouble shooting).
Headset Jack
You can connect a headset (not
included) for hands-free
conversations.
1.Insert the headset plug (must be
3/32 inch/2.5mm type)into the
headset jack on the side of the
handset (You may need to lift the
rubber protective cover from the
jack).
2.Attach the belt clip to the back of
the handset. Make sure the"arms"
of the belt clip snap securely into
the notches on the side of the
handset. You can now attach the
hand set/belt clip to the desired
location on yourclothing.
3.Adjust the headset microphone to
a comfortable position, placing it
near your mouth.
4.Use the TALK button to make or
receive a call.
5.To remove the belt clip from the
back of the handset, use your
fingernails to loosen one of the
"arms"of the belt clip. The other
"arm" of the belt clip will
automatically release from the
handset.
Note: When the belt clip is
connected to the handset, the
handset can only charge correctly
with the keypad facing into the
base.
Incoming Call
The same procedure applies to all
incoming calls, i.e. external and
internal (intercom and conference
call).
Incoming Call -Handset
1.If auto answer is disabled, an
incoming call is accepted by
removing the handset from handset
charger, or pressing TALK or any
numerical key (0to 9), *or # key.
2.If auto answer is enabled, the
incoming call is accepted by
removing the handset from the
charger.
3.The call is terminated by
TELEPHONE OPERATION
19

pressing TALK or placing the
handset in thecharger.
External Outgoing Call
- Handset
Pre-dial
It's allowed to set up a call in pre-
dial mode. Theprocedure is.
1.Enter number. In pre-dial mode
the number is entered in the first
line. In case the number exceeds 16
digits, it continues in the second
line. A dial pause of 3 seconds is
inserted by pressing the REDIAL
key and it is indicated by the
character "P". The pause can't be
used as the first character, since as
the first character it would be
treated as a REDIAL command. A
Flash cannot be generated in pre-
dial mode.
2.Check if the number is correct.
The last digit is deleted by pressing
DELETE. The entire number is
cleared with a long DELETE key
press.
3.TALK (the phone calls the
entered number)
Post-dial
Setting up anexternal outgoing call
in a post-dialmode is madeby.
1.TALK after which the time starts
running and 'External call' text is
shown in thedisplay.
2.Enter the number, which replaces
the 'External call' text in the
display.
3.The display shows the digits of
the number as they are entered. The
first digit isentered in the left-hand
side of the second line. In case the
number exceeds 16 digits, the
number is left-shifted in the second
line.
Terminatingan external
outgoing call - Handset.
1.Regardless whether the call was
set-up by pre-dial or post-dial, an
external outgoing call is
terminated by pressing TALK or
placing the handsetin the charger.
2.After terminating an external
call, the time stops running and
'Ended' text isshown in thefirst
line of the display. The handset
returns to idle presentation after
TBD seconds.
3.The base station automatically
goes on-hook, if the handset
connection is lost, e.g. out of
range, for 5seconds.
Internal Call
Internal Call - Handset
An internal call is made by
pressing INT key, followed by
TELEPHONE OPERATION
TALK 0:00:01
7890123496322300
TALK 0:00:01
EXTERNAL CALL
TALK 0:00:02
9876543210
ENDED 0:01:15
9876543210
20